DEPARTMENT OF SOCIAL WORK
MODEL EXAMINATION
Sub Code: 23PMSWC41-1 Maximum Marks: 75
Sub Name:: ORGANISATIONAL BEHAVIOUR(HRM) Duration: 3 Hours
Year/Sem: II/IV Date:
Course Outcomes:
CO1 : To be aware of the relation between various disciplines and Organizational Behaviour
CO2: To apply suitable theories and models of Motivation to enhance the work motivation of People
in Organizations
CO3: To analyse the competencies and skills required for overcoming resistance to change in
Organizations
Knowledge Level: K1 – Remember, K2 – Understand, K3 – Apply, K4 –Analyze, K5 – Evaluate,
K6 – Create.
PART - A
Answer All Questions (10*1=10)
Q. QUESTIONS MARKS CO’S B.TL
NO
1. What is the primary focus of motivation at work?
a) Employee satisfaction
b) Employee behavior
1 CO 1 K1
c) Employee rewards
d) Employee needs
2. According to Herzberg's Two-Factor Theory, which of the following is
considered a hygiene factor?
a) Recognition
b) Job security 1 CO 1 K4
c) Achievement
d) Advancement
3. Alderfer’s ERG Theory consists of which of the following three needs?
a) Esteem, Relationships, Growth
b) Existence, Relatedness, Growth 1 CO 1 K4
c) Equity, Respect, Growth
d) Essential, Relationship, Gratification
4. Organizational change refers to:
a) The process of adapting to new organizational goals
b) Changing employees’ roles
c) The external influences on organizations 1 CO 2 K4
d) The modification of organizational structures
5. Lewin’s three-step model of change includes:
a) Unfreezing, Changing, Refreezing
b) Resistance, Action, Change 1 CO 2 K4
c) Preparation, Execution, Review
d) Learning, Transition, Stabilization
6. Stress management includes:
a) Ignoring work pressure
b) Developing coping strategies and relaxation techniques 1 CO 2 K4
c) Increasing workload
d) Removing all work deadlines
7. What is the primary focus of Organizational Behaviour?
a) Employee satisfaction
b) Individual and group behavior in an organization 1 CO 3 K1
c) Organizational structure
d) Economic performance of the organization
8. Which approach to Organizational Behaviour focuses on the scientific
analysis of work?
a) Human Relations Approach
1 CO 3 K1
b) Cognitive Approach
c) Classical Approach
d) Behavioral Approach
9. The Hawthorne Studies are most associated with:
a) Scientific management
b) Employee motivation and group behavior
c) Job satisfaction and work-life balance 1 CO 3 K4
d) Leadership and communication
10 Which of the following is NOT considered a contributing discipline to
Organizational Behaviour?
a) Psychology
b) Sociology 1 CO1 K1
c) Physics
d) Anthropology
Answer the following Questions (5*7=35)
11(a) Explain the different approaches to Organizational Behaviour. CO 1 K3
7
(b) Discuss the history of Organizational Behaviour CO 1 K2
12.(a) Explain Maslow’s Hierarchy of Needs theory CO 2 K3
7
(b) Discuss Herzberg’s Two-Factor Theory of Motivation CO 2 K2
13.(a) What is McGregor’s Theory X and Theory Y? CO 3 K1
7
(b) Explain Lewin’s Three-Step Model of Change CO 3 K3
What is the history of Organizational Behaviour? Explain its
14(a) CO1 K1
evolution over time. 7
Analyze the significance of the Hawthorne Studies in shaping
(b) Organizational Behaviour. CO1 K5
15(a) Explain the Human Relations Movement and its impact on OB. 7 CO1 K4
(b) Discuss the various models of Organizational Behaviour. CO1 L2
PART – C (3*10=30)
Answer any THREE Questions
16. What are the key disciplines that contribute to the field of
10 CO 1 K1
Organizational Behaviour?
17. Discuss the concept of organizational culture 10 CO 1 K2
18. Discuss the various types of organizational change and the factors
10 CO 3 K2
that drive such changes.
19. What is the role of Emotional Quotient (EQ) in workplace
10 CO 3 K1
motivation
20. Discuss in detail the history of Organizational Behaviour and its
10 CO 1 K2
major milestones, including key contributors.
FACULTY NAME SIGNATURE
Prepared by Mr. R.CHILAMBARASAN
Checked by HOD
Verified by PRINCIPAL
