DIANE WHITENER

35 Brownstone Court Elmore, AL 36025 (334) 315-0427 whitener.diane@yahoo.com SUMMARY OF QUALIFICATIONS Served over 23 years of honorable military experience in the United States Army. Maintain an active Government Top Secret with SCI Security Clearance. Proficient in various U.S. Military personnel databases, MS Word, Excel, and PowerPoint. Knowledge of military regulations, policies, and procedures, Served as a link between management and up to 130,000 employees while serving in Iraq by handling questions, interpreting and administering contracts and helping resolve work-related problems. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Perform difficult staffing duties, including dealing with understaffing, resolving disputes, and administering disciplinary procedures. Plan, organize, direct, control and coordinate the personnel, training, and labor relations activities of Army brigades up to Major Commands. Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Over 20 years experience in typing, reviewing documents and correction documents for grammar and punctuation. Excellent in customer service.

WORK HISTORY Escort Personnel 12/28/2011- Present Gunter AFB- Montgomery, Al- (Culpepper & Associates Security Service, INC (CASS) Responsible for Escorting Personnel without clearances throughout the Defense Information Agency Building, ensuring personnel are in the proper place performing job requirement and not tampering or seeing any classified documents and information. Maintain a Top Secret with SCI Clearance. Protocol Assistant 06/28/2010-07/31/2011 United States Army Responsible for maintaining communication with legislative representatives for over foreign dignitaries for official military visits and social events. Provided excellent customer service to all agencies and ensured all deadlines were met. Worked with MS Word, Excel, and PowerPoint. Worked with various fax machines. Knowledge on issues, program goals and objectives, work processes and administrative operations. Worked with multiple telephone lines ensuring all calls were transferred correctly. Advised supervisor on any potential problems that may arrive and suggested solutions. Tracked all personnel leave forms, education and awards. Provided logistical support to all visiting Very Important Personnel annually to include transportation and lodging. Maintained tracking system for all (VIPs) Very Important Personnel incoming and outgoing. Performed as Liaison for the United States Army Fort Rucker Protocol Office providing guidance and information to outside agencies. Writer/Instructor 11/16/2009- 4/30/2010 United States Army Supervised a 23 person division for all enlisted Human Resources. Supervised; mentored; coached; facilitated; solved work problems; practical exercises and performance tests for all enlisted Human Resources Courses to include Advanced Initial Training, Advanced Leadership Course and Senior Leadership Course. Provided excellent customer service meeting all requests and requirements and resolving quickly.

Worked with multiple telephones lines and fax machines. Proficient with military regulations, laws, policies and procedures. Prioritized workload to meet all deadlines. Tracked all leave forms, awards, education, promotions, and reassignments. Assisted with functional courses; research training and strategies concepts for development of training for the Adjutant General School. Served as Liaison Reserve Component providing guidance to ensure proper information distributed.

MNC-I CJ1 Plans and Operations Division Supervisor 11/08/2008-11/07/2009 United States Army Supervised Plans and Operation Division for Multi-National Corps Iraq, consisting of 130,000 personnel, five division-level command; and numerous brigade-level enablers. Responsible for ongoing Contract Verification System Administration; Suicide Prevention Program; Civilian Personal Advisory; Voting Assistance Program; Combined Federal Campaign; Theater CAC Card Issuance Policy, developing combat mission orders for the force within the Command Joint Operations Area. Provided excellent customers service meeting all major needs and requests. Worked on special projects with several committees concerning casualty operation. Reviewed all subordinates evaluations ensuring no backlog accrued. Directed; lead and coordinated with multiple agencies to conduct personnel actions, process evaluations, and process orders; initiate reassignment and retirements. Worked with multiple telephone lines and fax machines. Tracked all leave forms, awards, personnel actions, and promotions. Oversees daily pickup and distribution of products ensuring all deadlines were met. Provided input to supervisor on performance, progress, training needed and disciplinary problems for all subordinates. Sergeant Majors Course 08/06/2007-06/15/2008 United States Army Sergeants Major School Attended, completed and achieved Course Standard and simultaneously completed a Master Degree. Protocol Manager 03/10/2006-07/01/2007 United States Army Responsible for maintaining communication with legislative representatives and foreign dignitaries for official military visits and social events. Provided administrative and logistical support to approximately 300 visiting Very Important Personnel annually to include transportation, lodging, ceremony and conference room setup. Performed as Liaison for the United States Army Fort Rucker Protocol Office provided guidance and information to outside agencies. Provided excellent customer services to all agencies. Tracked all leave forms, awards, promotions, and personnel actions for all soldiers. Ensured all training was coordinate for all soldiers. Maintained tracking system for all VIPs and foreign dignitaries. Military Personnel Management Supervisor 03/01/2005-02/01/2006 United States Army Southern Command Responsible for a five member team with individuals from all military branches tasked with managing over 1500 Civilian, Army, Navy, Marine, Air Force and Coast Guard personnel. Ensured all personnel slots were filled prior to incumbent date of separation with employees who possessed all required critical skills, languages capabilities, training security clearances, and experience. Directed and coordinated with multiple agencies to conduct personnel actions, process evaluations, performs counter drug missions, initiate reassignments and retirements. Answered multiple phone lines and worked with fax machine. Provided excellent customers services to all personnel. Prepared reports and maintained records of work accomplishment and administrative information. Recommended promotions, reassignments, recognition of outstanding performance, and any other personnel requirements.

Represented the team by, obtaining resources information/decisions from the supervisor on major work problems and issues.

Senior Personnel Plans and Actions Supervisor 09/15/2003-02/05/2005 United States Army Responsible for 19 staff members performing military actions for approximately 30,000 personnel. Processed over 1200 awards recommendation and 500 Soldier actions; expertly processed Kill in Action and Wounded in Action soldiers actions during deployment to Iraq. Provided excellent customer service to all agencies. Responsible for answering multiple phone lines and worked with fax machines. Worked with several committees with Operation Iraqi Freedom. Reviewed all subordinates evaluation for correcting and accuracy. Maintained data tracking system of all awards, personnel actions, wounded in action, and killed in action. Coordinated, supervised and administered briefings to staff members on all missions for Soldier Readiness Processing (SRP) for 4,000 Soldiers deployment from Korea to Iraq Ensured all training was coordinated and executed to standard. Drafted and implemented numerous SOPs which standardized procedures and increased administrative accuracy and efficiency. Maintained 100 percent accountable for all organizational equipment, property and classified documentation. Senior Personnel Supervisor 07/01/2000-08/20/2003 United States Army Supervised a training support administration center providing training, evaluated and administered support for over 800 employees. Reviewed all evaluations for correction and accuracy. Provided excellent customer services to all personnel. Answered multiple telephone lines and worked with fax machines. Ensured accuracy on all awards and personnel actions. Advised leadership on personnel issues. Ensured all training was coordinated and executed in a timely manner. Planned, prepared and executed the movement of 300 Soldiers to Iraq to support the Global War on Terrorism. Worked with several committees in support of Global War on Terrorism. EDUCATION Master of Arts, Major: Human Resource Development, Webster University, St. Louis, MO Bachelor of Arts, Major: Business Administration and Management, Fort Valley State University, Fort Valley, GA

TRAINING US Sergeant Major Academy US Army First Sergeant Course US Army Advanced Leadership Course US Army Basic Management Course US Army Primary Leadership Course US Army Personnel Management Specialist Course US Army Operations Supervisor Course US Army Instructor Training Course US Army Supply Specialist Course Battle Staff Training

AWARDS Bronze Star (1) Defense Meritorious Service Medal (2) Meritorious Service Medal (3) Joint Service Commendation (1) Army Commendation Medal (3) Joint Service Achievement Medal (4) Army Achievement Medal (5) Joint Meritorious Unit Award (1) Army Good Conduct Medal (7) National Defense Service Medal Korea Defense Service Medal Iraq Campaign Medal Global War on Terrorism Service medal Armed Force Service Medal Noncommissioned Officer Professional Development Ribbon (4) Army Service Ribbon Overseas Service Ribbon (4) NATO Medal (1) Drill Sergeant Badge Air Assault Badge Driver Mechanic Badge

Note: This information is only used for internet search. Human Resource Manager Casualty Assistance Legal Assistance Specialist Human Resources Protocol Assistance Administration Specialist