1 BSC
2 RNC
BSS TROUBLESHOOTING GUIDE
3 TRANSMISSION
4 BTS
OSS connectivity down - both x.25 down
One X.25 down
NSEI Down
BVCI Down
Zero Voice calls on particular Cell
Unit re-start
SIGNALLING LINK OVERLOAD
SIGNALLING LINK DOWN
SIGNALLING LINK ACTIVATION OR RESTORATION FAILURE
SIGNALLING LINK SET DOWN
GPRS/EDGE LOAD IS VERY HIGH IN PCU OF PSE
BTS AND TC UNSYNCHRONIZATION CLEAR CALLS ON ABIS INTERFACE
WDU FAULTY
STMU FAULTY
MCMU RESTART
BCSU RESTART
BCSU SWITCHOVER
Iu-CS link down
Both Iu-PS links down
One Iu-PS link down
BASE STATION FAULTY
BASE STATION OPERATION DEGRADED
BASE STATION NOTIFICATION
CELL FAULTY
CELL OPERATION DEGRADED
CELL NOTIFICATION
BASE STATION LICENCE NOTIFICATION
BASE STATION TRANSMISSION ALARM
BEATING WCDMA BTS ALARM
FAILURE IN WCDMA WBTS O&M CONNECTION
RNW O&M SCENARIO FAILURE
WCDMA CELL OUT OF USE
HSDPA CONFIGURATION FAILED
WCDMA BTS DEDICATED MEASUREMENT FAILURE
HSUPA FAILURE IN WCEL
WCDMA BASE STATION OUT OF USE
BSS TROUBLESHOOTING GUIDE
BFD Down in AXC (Tellabs)
3G Sites down 
2G or 3G sites down (Mw ring collapsed)
2G/3G multiple sites down
SYNCHRONISATION IS MISSING 
Some Subscribers not able to latch on TATA network from specific handsets
Rx levels differ too much between main and diversity antennas, RSSI detected Rx signal difference exceeding 
EXxx TRX module cooling fan s  report no rotation,ESMA System module cooling fan s  report no rotation 
ERxx DDU module has detected VSWR above minor limit at anten 
S. No. Problem
Alarm No. at 
BSC
Alarm Description / Comments Catergory
2175
OSI CLNS LINKAGE NOT 
AVAILABLE
2175
OSI CLNS LINKAGE NOT 
AVAILABLE
3315
ALL NETWORK SERVICE 
ENTITIES UNAVAILABLE
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Non-
Service 
affecting
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OSS connectivity 
down - both x.25 
down
One X.25 down
1
2
4 BVCI Down
NSEI Down 3
13 DISK FAILURE 2860 DISK FAILURE
Zero Voice calls 
on particular Cell
7738
BTS WITH NO 
TRANSACTIONS
GPRS/EDGE 
LOAD IS VERY 
HIGH IN PCU OF 
PSE
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SIGNALLING 
LINK SET DOWN
SIGNALLING 
LINK DOWN
8
11
9
SIGNALLING 
LINK 
ACTIVATION OR 
RESTORATION 
FAILURE
7
SIGNALLING 
LINK OVERLOAD
1072
SIGNALLING LINK OUT 
OF SERVICE
2072
FAILURE IN SIGNALLING 
LINK ACTIVATION OR 
RESTORATION
26
SIGNALLING LINK LOAD 
OVER THRESHOLD
5
4 BVCI Down
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BTS AND TC 
UNSYNCHRONIZ
ATION CLEAR 
CALLS ON ABIS 
INTERFACE
2993
BTS AND TC 
UNSYNCHRONIZATION 
CLEAR CALLS ON ABIS 
INTERFACE
2070 LINK SET UNAVAILABLE
3415
GPRS/EDGE LOAD IS 
VERY HIGH IN PCU OF 
PSE
Service 
affecting
Non-
Service 
affecting
15 STMU FAULTY 2794
HW BLOCK FAILURE IN 
PLUG-IN UNIT
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16 MCMU RESTART
2692
0690,1001
INCORRECT WORKING 
STATE
working State Changed , 
Unit restarted
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WDU FAULTY 2861, 2692
NO ACCESS TO DISK 
,INCORRECT WORKING 
STATE 
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17 BCSU RESTART
2692
0690
1001
INCORRECT WORKING 
STATE
working State Changed , 
Unit restarted
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BCSU 
SWITCHOVER
2692
0690
1001
INCORRECT WORKING 
STATE
working State Changed
Unit Restarted 
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19
Loss of 
Synchronization 
in BSC
2,641
Failure in 
Synchronization Signal
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Affect / Steps to be follow for troubleshoot
1. Check the signalling links states at MSS end
2. If signalling links / link set down means BSC 
down(Alarm-Link Set Unavailable)
3. Send local engineer at BSC site
4. Check BSC end Mux status & alarm. 1st: Mux 
unmanaged - check alarm at connected Mux,  Power 
issue at BSC site. 2. Mux managed - check alarm at 
Mux & verify the power status for BSC.
5. Login BSC via VDU / LANU.  Check the alarms & 
current computer unit status, if login is possible.In 
case login is not possible ,get login through OMU CPU 
and check the status of OMU and other computer 
units.If we will not get the login through OMU also 
,raise the emergency and follow steps as per  with 
care team recommandation.
1. Check the signalling links states at MSS end 
2. If Signalling links found ok, Check the voice & data 
traffic at MSS & PACO end (normal or any 
3. Check the Transmission path - Is there any alarm in 
X.25 E1 path / path broken, then re-route path & 
check X.25 links status.
5. If media ok, Send local engineer at BSC site
6. Locally login the BSC via VDU / LANU & check the 
alarms. Reset the X.25 ET as well as X.25 links.
7. If BSC not login via VDU / LANU than login through 
CPU of OMU unit and check the status: after login ask 
for password then login ok, or if continuously 
restarting phase means OMU unit faulty. Do as per 
care team recommendations.
1. Check the Transmission path - Is there any alarm in 
X.25 E1 path / path broken.
2. Check the alarms. If PCM ok then reset the X.25 ET 
as well as X.25 links from BSC .
Data traffic affect, down
Check no. of NESI's down, if down all - Trace PCU IP 
from SGSN & find last hop address & check media 
B/W that hop to BSC
If only some NSEI down (one or two) follow below 
steps
1. Check the PCU - BCSU combination
2. Ping SGSN (PAPU) IP from that BCSU-PCU
3. Trace PCU IP from SGSN
4. Shift the traffic (DAP) to other PCU-BCSU
5. During MW Hrs diagnose that BCSU. 1. Diagnose ok - 
make BCSU in WO state and observe the alarm & 
Data traffic affect, down
1. GENA toggle & check status.
2. Check PCU-BCSU combination:
    (a) In case a particular PCU-BCSU combination:  shift 
the traffic to other PCU & Switchover BCSU in MW 
   (b) PCU-BCSU combination random on many BCSU-
PCU combinations - Traffic prevent - unprevent from 
    (c) BCSU switchover.
    (d) PAPU re-set / switchover .
Check hardware, cabling & commissioning
A signalling link has failed and changed state from IN 
SERVICE to OUT OF SERVICE, or its initial alignment 
attempt has failed.
Check the Transmission path
If there are other path available, signalling links path 
re-route with discussion with planning team
The activation or restoration of a signalling link fails. 
Signalling transmission capacity decreased.
Check the Transmission path
If there are other path available, signalling links path 
re-route with discussion with planning team
All signalling links in the signalling link set are 
Check alarm: 2064 - ROUTE SET UNAVAILABLE. If this 
alarm present means no route is available
Check for the end to end connectivity for the Aters 
carrying signalling (MSC,TXN and BSC), transmission 
Check GPRS/EDGE load & balance the load by 
reallocate the DAPs
Impact: Call drop, Quality degradation, Call muting
Check the Transmission Media, if not ok then clear the 
path issue.
The system has detected a serious error that may 
have been caused by the hard disk or the SCSI 
controller plug-in unit breaking down.Saving data into 
the hard disk or reading data from the hard disk 
fails.Run the diagnosis on the faulty hard disk and if 
Check UP/DL quality, path imbalance/VSWR/RSSI
This notice appears repeatedly - consider adding more 
signalling links
If Transmission Media found OK, then check the 
timeslot mapping between bts and bsc should be 
checked. if mapping is fine, timeslot bypassing should 
be checked for the problem BTS/TRX, and if it is 
coming on more than one timeslot, and everything 
else is fine, trx should be replaced and call test should 
be done on all time slots after replacement. If it is 
coming for only one timeslot, the time slot may be 
Thershold value need to be change or PCU addition 
require if load balancing ok.
Impact: No hard disk Redundancy, Measurements 
might be affected.
1. Check the status of STMU with ZUSI:STMU:; 
commands. Check the current & History alarms & 
Site/aters outage if any related to faulty STMU.
2. Check the supplementary information of alarms & 
work as per information .
3. Clear the faulty tag with ZUST command and 
observe.
4. Check the alarms of ET/ transmission and  set loss 
with ZYWI command.
5. Temperature condition need to check at BSC 
location.
6. Check the STMU cabling and if required replace the 
Hardware.
1. Check the status of computer units with 
ZUSI:COMP:; commands. Check the current & History 
alarms. 
2. Check the supplementary information of alarms & 
work as per information (switchover / diagnose).
3. check ZIGO  & ZUDH.
4. Change the state of MCMU to SE-NH and perform 
the  JOJI of all cards og MCMU and GSW .after 
Diagonise the unit and check.
4. if problem repeates on same MCMU ,replace the 
hardware with help of  alarm info. 
5. Perform the diagonistics of that MCMU /EMB and 
make it  in working State.
6. If no alarm found or problem occur on different -
different units with same alarm Number it may be a 
SW bug.
Note : Kindly note before switchoff the MCMU 
respective MCMU and EMB should be in SE-NH state 
also during any hardware replacement check the 
Jumper setting of the card.during any hardware 
replacement check the Jumper setting of the card.
1.Check the WDU state with ZISI :; commands . Alarm 
history and current alarm should be checked. If it is 
one WDU or both WDU are in BL-SY state . 
2. Perform the JOJI of harddisk ( with JOJI the HDSAM 
) and DCAR card .perform the OMU restart and check 
.if problem reolved, perform the diagonisis of WDU 
1. Check the status of computer units with 
ZUSI:COMP:; commands. Check the current & History 
alarms. 
2. Check the supplementary information of alarms & 
work as per information (switchover / diagnose).
3. check ZIGO  & ZUDH.
4. if problem repeates on same BCSU ,replace the 
hardware with help of  alarm info. 
5. Perform the diagonistics of the BCSU with both 
MCMU and make it  in working State.
6. Check the BVCI state and lapd States
7. If no alarm found or problem occur on different -
different units with same alarm Number it may be a 
SW bug.
Note : During any hardware replacement check the 
Jumper setting of the card accordingly.
1. Check the status of computer units with 
ZUSI:COMP:; commands. Check the current & History 
alarms. 
2. Check the supplementary information of alarm & 
work as per information (switchover / diagnose).
3. check ZIGO & ZUDH.
4. if problem repeates on same BCSU ,replace the 
hardware with help of  alarm info. 
5. Perform the diagonistics of the BCSU with both 
MCMU and make it  in working State.
6. Check the BVCI and Lapd state.
7. If no alarm found or problem occur on different -
different units with same alarm Number it may be a 
SW bug.
Note : During any hardware replacement check the 
Jumper setting of the card accordingly. 
1. Check the ZDRI :; command output with Current 
alarms.
2. Check the ET alarms on Sync ET .
3. Disconnect the all sync with ZDRC command  
,setthe ossilator control word value to 32000 on both 
CLS and reconnect the all sync inputs with correct 
priority.
Note : If any BSC is out of Sync ,there will be slip on all 
ETs of that BSC . 
S. No. Problem
Alarm No. 
at RNC
Alarm 
Description / 
Comments
Cateagory Impact
4
BASE STATION 
FAULTY
7650
No connection 
to Flexi 
transport 
submodule
SA Transmission to NodeB will be affected
BTS reference 
clock missing
SD
Service will be affected based on the 
degradtion threshold level
BTS RNC/I-
HSPA interface 
signalling link 
failure
SA NBAP/AAL2 signalling link failure
System module 
failure
SA
NodeB Capacity may be reduced/NodeB 
totally may not be opreational
3
LINK SET 
UNAVAILABLE
SA
NSA No Data traffic outage
LINK SET 
UNAVAILABLE SA RNC Total Outage
LINK SET 
UNAVAILABLE RNC data traffic outage
5
One Iu-PS link 
down
2070
BASE STATION 
OPERATION 
DEGRADED
7651
1 Iu-CS link down 2070
2
Both Iu-PS links 
down
2070
BTS requires 
restart because 
license status 
has changed
SA Mentioned licence feature will not work
BTS time not 
corrected
NSA BTS time will not be correct
Difference 
between BTS 
master clock 
and reference 
frequency
NSA
BTS frequecy deviates from IuB 
referecne
Fan failure NSA Temparature will be increased
Heating 
element not 
working
SA
Heating from the heating element is
not available. The module temperature
may not reach the working level or
may reach it very slowly
Temperature 
alarm
SA
Depending on severity BTS Capacity 
may be reduced/BTS totally may not be 
opreational
Failure in 
optical RP3 
interface
Depending on severity BTS Capacity 
may be reduced/BTS totally may not be 
opreational
Incompatible 
SW version 
detected
Depending on severity BTS Capacity 
may be reduced/BTS totally may not be 
opreational
RF module 
failure
Sectors will be affected depends on 
severity
VSWR alarm
Depending on severity BTS Capacity 
may be reduced/BTS totally may not be 
opreational
RF module 
failure
SA Sectors Operation will be degraded
Rx signal level 
failure
NSA Sectors Operation will be degraded
SA
8
CELL OPERATION 
DEGRADED
7654
CELL FAULTY 7653
6
7
BASE STATION 
NOTIFICATION
7652
9
CELL 
NOTIFICATION
7655
Radio resources 
switched off
SA Cell will be down
HW capacity 
too low for 
feature 308, 
Licence Based 
BTS channel c
NSA
The licenses are granted but cannot be 
used. Some of the licensed features are 
not available.
Licence missing 
00000001125, 
Flexi WCDMA 
BTS 60W Power 
License
SA Sector down
Licence missing 
0000000306, 
HSDPA 16QAM 
SW Licence 
Support
SA SDPA Traffic will affect 
Licence missing 
0000000307, 
HSDPA 
Proportional 
Fair Resource 
Pac
NSA Degradation
Licence missing 
0000000649, 
Shared HSDPA 
Scheduler for 
Baseband
NSA Degradation
Verification of 
target ID failed 
3 times.
SA Degradation of system module
License missing 
for feature 
Additional 2 E1, 
T1, JT1 
interface o
Service Degraded
SA
7661
BASE STATION 
TRANSMISSION 
ALARM
7665
10
11
BASE STATION 
LICENCE 
NOTIFICATION
License missing 
for feature 
UBR+.
Cell Down
12
BEATING WCDMA 
BTS ALARM
7740 (blank) NSA Repeatation of any alarm causes
13
FAILURE IN 
WCDMA WBTS 
O&M 
CONNECTION
7750 (blank) NSA
BTS Cannot be logined remotly & 
Measurements will not be updated
AAL2 path 
unblock not 
accomplished
Cell Down
BCCH 
information 
updating has 
failed
Cell Down
Common 
channel 
deletion has 
failed
Cell Down
NBAP interface 
type unknown 
failure
Cell Down
Block resource 
request, normal 
priority
Sector down
Common 
measurement 
failure scenario
Sector down
NBAP link 
failure
Sector down
Resource status 
indication, cell 
disabled
Sector down
WCEL state not 
WO
Sector down
WCEL state not 
WO after setup
When Site Down Or Sector Down 
SA
SA
SA
BASE STATION 
TRANSMISSION 
ALARM
7665
RNW O&M 
SCENARIO FAILURE
7761
WCDMA CELL OUT 
OF USE
7771
11
14
15
RNC internal 
error
Service Degraded
WBTS rejects 
the 
configuration
Service Degraded
17
WCDMA BTS 
DEDICATED 
MEASUREMENT 
FAILURE
7778 SA DCN state - Disable  Or Cell Faulty 
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
19
WCDMA BASE 
STATION OUT OF 
USE
7786 (blank) SA WBTS will be down
16
18 SA
SD
HSDPA 
CONFIGURATION 
FAILED
7772
HSUPA FAILURE IN 
WCEL
7780
Possible Causes Solution
Affects: Communication with MSS 
down: Total outage
1. Check the unit status for any 
failure and check the current 
and history alarms
2. Ping & trace MSS control plane and 
user plane IP
3. Check Association set and 
association links status and end IP
4. Check connectivity B/W end trace 
IP to MSS.
Affects: Communication with Both 
SGSN down: Total data Traffic outage
1. Check the unit status for any 
failure and check the current 
and history alarms
2. Ping & trace SGSN control plane 
and user plane IP
3. Check Association set and 
association links status and end IP
4. Check connectivity B/W end trace 
IP to MSS.
Affects: Communication with one 
1. Check the unit status for any 
failure and check the current 
2. Ping & trace SGSN control plane 
and user plane IP
3. Check Association set and 
association links status and end IP
4. Check connectivity B/W end trace 
IP to MSS.
Malfunction of Transport Module in 
System Module
Reset System Module/Replace 
Transport Module in System Module
Site Clock E1 having errors / AIS
Clock E1 Interface needs to be check 
& Check the SYNC of TXN side
Transmission break or fluctuations
Check transmission configurations 
and paths
Abnormal functioning of FSM Reset FSM/Replace FSM
Affect / Steps to be follow for troubleshoot
After licence installation BTS not 
given restart
Restart BTS.
NTP Server IP mismatch
Check NTP server IP it should be 
same as RNC OMS IP
DAC Valure variations Set DAC value to standard value
H/W Faulty 
Check working status of Fans or 
replcae FAN units in FSM
The heater control connection of the 
FSM is faulty, there is no heater or 
the heater is faulty.
Check whether the heating element 
exists at all./ Check the heater 
control connection and that the 
heater is working./ Replace the 
alarming component.
The internal temperature of the RF 
Module or System Module exceeds 
the threshold value, or the ambient 
temperature of the module(s) is 
outside the specified limits.
Check the FAN units in FSM/FRGP
Abnormal/ failure in optical cable 
between FSM & FRGP
Check the Optical cable connecton 
between FSM & FRGP/Reset 
FSM/Replace cable.
SW Mismatch of BTS
Recomission BTS with Correct SW 
version
Abnormal functioning of FRGP
Reset FRGP/FSM/Check interface 
cables/Replace FRGP
High VSWR
Check the VSWR, should be less than 
1.3
Abnormal functioning of FRGP
Reset FRGP/FSM/Check interface 
cables/Replace FRGP
The RX signal level is less than -
112dBm or the difference between 
the maximum and minimum power 
levels of all RX antennas in the same 
cell and sector is more than the limit 
(4 dB).
Check the VSWR & Antenna cables
As per configuration H/W 
mismatch/unavailability
Check the cell configration & H/W 
availbilty at site
The HW capacity is too low to 
support all licenses of an optional 
feature.
Call to GNSC CM Delete the licenses 
or insert new hardware.
During NodeB commissioning seleted 
60W power for sector.
Login to nodeB and change 
parameters of sector power to 20W
HSDPA License Missing  Or Cell Down  Call to GNSC CM get it clear
License missing License missing
License missing License missing
Hanged/config issue/comm issue Hanged/config issue/comm issue
This basic license missing 
GNSC has to load this basic license 
from Netact
HSDPA License Missing
GNSC has to load this basic license 
from Netact
Repeatation of any alarm causes
Cancels once causing  Alarm is 
cleared
DCN Configuration mismimatch in 
NodeB/RNC/tellabs
To be checked DCN Configrations at 
RNC/NodeB/Tellabs
CoCo/ATM Configuration Mismatches 
between NodeB/RNC/Tellabs
To be checked CoCo/ATM 
Configuration Mismatches between 
NodeB/RNC/Tellabs
CoCo/ATM Configuration Mismatches 
between NodeB/RNC/Tellabs
To be checked CoCo/ATM 
Configuration Mismatches between 
NodeB/RNC/Tellabs
CoCo/ATM Configuration Mismatches 
between NodeB/RNC/Tellabs
To be checked CoCo/ATM 
Configuration Mismatches between 
NodeB/RNC/Tellabs
CoCo/ATM Configuration Mismatches 
between NodeB/RNC/Tellabs
To be checked CoCo/ATM 
Configuration Mismatches between 
NodeB/RNC/Tellabs
Cell Down Need to check WCELL/WBTS alarm
Cell Down Need to check WCELL/WBTS alarm
Cell Down Need to check WCELL/WBTS alarm
Cell Down Need to check WCELL/WBTS alarm
Cell Down Need to check WCELL/WBTS alarm
Cell Down Once Node-b is up, alarm will clear
Cell Down / Interface Down  Or H/W 
configuration In Node-B
Node-B Lock & Unlock Or Restart 
Node-B /  Cross check & Rectify 
Node-B H/W Configuration --All This 
action based on Sublimentory 
information of Alarm 
Cell Down / Interface Down  Or H/W 
configuration In Node-B
Node-B Lock & Unlock Or Restart 
Node-B /  Cross check Node-B H/W 
Configuration --All This action based 
on supplementary  Alarm Info.
DCN connected E1 Interface needs to 
be cross check
DCN Interface / Lock all the cells 
under the BCF and delete  & Re-
create COCO configuration and 
unlock all the cells / If required Site 
reset has to be given ( Anlaysis based 
on supplementary   info)  
Cell Down
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
Cell Down
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
Cell Down
A unit (or units),taking care of HSUPA 
traffic in the WCEL can be faulty
CNBAP/BRM Break
Check the transmission path & 
Configuration between NodeB to 
RNC
S. No. Problem Alarm No. at BSC Alarm Description / Comments Catergory
5 M/W Link Problem
No Alarm observed in the 
link, except RSL dip at one 
end.
At one end, RSL of the link is OK, on 
other end it dips to -90dBm. 
No typical alarm observed in the link.
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3
2G or 3G sites down 
(Mw ring collapsed)
Service 
affecting
4
2G/3G multiple sites 
down
Service 
affecting
Fault rate monitoring & PCM failures
Fault rate monitoring & PCM failures
1
BFD Down in AXC 
(Tellabs)
Service 
Degradation
2 3G Sites down 
Service 
affecting
7665 BFD down
Base Station out use
Affect / Steps to be follow for troubleshoot
BFD down or fluctutating in AXC & data traffic shifted to ATM, 
Cause HSPA fallback enabled. Checked txn media as well as ISA 
card or reset Mux ISA card to restore BFD.
Need to check utilization of GE ports, If broadcast packets incresing 
then need to check the txn- media & ISA card.
Deimplement trails for culprits ISA & raplace ISA ASAP.
Downs sites need to be check belongs particular AXC card or Mux 
particular STM-1 port. Need to check alarms on port, If any alarm 
appears then switch to redundant port to restore sites
If the CPU utilization for both Main & Spare IFMcard are hign then 
remove one by one & inserted Main card to reduce CPU utilization. 
Atlast switched CDC card from main to redundant card.
Need to check alrams on ALU mux port during ring collapsed at 
both end.
Need to ping connecting IDU from GNOC to check alarms &  w.r.t 
appeared alarms we identify either power issue or hardware fault
Enginners need to send at site with hardware for further trouble 
shooting.
Sites need to be indentified on particular MUX
Core mux malfunctioning at BSC/RNC location
2G & 3G site database shared with all CTLs
Impact: Microwave Link  gets down
Reason of the problem:  Normally in this type of scenario, ODU of 
the link (at the end where RSL is OK) is misbehaving.
                                                         Its transmitor gets off, stops 
radiating. But, it receives the signal properly.
Troubleshooting: ODU to be replaced
S. No. Problem BTS Type Alarm 
No. at 
BSC
Alarm Description / Comments
2 a)Some Subscribers were not able 
to latch on TATA network from 
specific handsets.While Same 
Handsets were running fine with 
IDEA or any other operator from a 
perticular site 
(N_UW_NRA_001,Muzzafarnagar)
Flexi Edge 
BTS
Observation:At Problematic 
location/Premises(N_UW_NRA_001,Muzzafa
rnagar) there are two NSN equipments 
serving for IDEA/TATA.No alarm was found 
on problematic site.
3 Rx levels differ too much between 
main and diversity antennas, RSSI 
detected Rx signal difference 
exceeding threshold 
Flexi 7607 Rx levels differ too much between main and 
diversity antennas,
RSSI Value is high than 10.
1 SYNCHRONISATION IS MISSING 
All External Q1 device fail to 
respond
Flexi/MR 7787 DFCA not working in that particular Site,One 
more Observation:Site will continously 
restart when DFCA is enabled in the site
5 a)ERxx DDU module has detected 
VSWR above minor limit at anten 
Flexi/MR 7607 VSWR limit is high than 1.5 for Minor alarm 
and >2.7 for major alarm
4 EXxx TRX module cooling fan s  
report no rotation,ESMA System 
module cooling fan s  report no 
rotation 
Flexi 7607 TRX cooling fan not rotate 
ESMA cooling Fan not rotate
BCF Alarm Guide 
Catergory Affect / Steps to be follow for troubleshoot
Service affecting Activities steps as follow:-
1.Firstly we Check Infra condition of the site
2.Check the BTS configuration of the site ,properly check weather there is 
any alarm in site,But no service affecting/Service degrading alarm found
3.After that we check DAC value,RSSI comparision value  and VSWR value 
with Site master but problem not resolved.
4.Change the PLMN allowed from 1 upto 7.
5.Replaced the  ESMA card.      
6.Shift BCCH to another TRX and check
7.Shift BCCH to another TRX and check.
8.Swapping of  TRX's  from other perfet site to problamatic site and 
check. 
9.Site deletion and further recreation done still no improvement found
10.Rehome the site BCF-22/ Muzaffarnagar BSC to Meerut -1 BSC with 
1.First step to check the site is down or not (ZEOL) 
2.if site is working with DFCA unsync and LMU is in stand by mode (ZEFL) 
than visit the site 
3.Check the parameters such as LMU area parameter,DFCA disabled or 
enabled
4.Check ESLA cable connectivity between ESMA to LMU ,if found any 
Service 
Degrading
1.Check the RSSI measurements with BTS Manager.
2.Check the BTS RF cables and connections.Check the antenna and RX 
cabling. 
3.If the antenna and RX cabling are faulty, correct the problem and run 
TRX test to cancel the alarm.
4.Check and measure VSWR of the antenna lines.
Service affecting
1.90% there is a chance of Over heating or Room tempurature high inside 
shelter 
2.if there in an issue of tempurature resolve the issue along with IP 
3.Check that the fan unit cable is correctly connect to DTRX/ESMA 
4.Check that there are no obstacles preventing the fan(s) from rotating 
5.Clean the fan unit of dust and/or dirt 
6.if problem is still presist then Replace the fan unit 
service affecting 1.Measure VSWR value with Site Master ,If value is found high then 
second step is to see the fault via Distance to fault location . 
2.According to distance found, replace connector,Jumper ,Anteena or 
damaged feeder cable 
3.With external test equipment check VSWR of the antenna line. Repeat 
step 1 if the measurement is again high 
Service 
Degrading
D:\userdata\alekar\
Desktop\BSS Fault 
BCF Alarm Guide 
D:\userdata\alekar\
Desktop\BSS Fault