TravelMate 210

Service Guide
PART NO.: 49.40R03.001
DOC. NO.: SG362-0102A PRINTED IN TAIWAN
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
II
Copyright
Copyright 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Touchpad basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2 System Utilities 29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Startup Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
System Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Executing Flash Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Utility Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Panel ID Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Thermal and Fan Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Mother Board Data Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
System Diagnostic Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
PQA System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Audio Resource and Speaker-Out Test. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
USB Register and Connect/ Disconnect Test . . . . . . . . . . . . . . . . . . . . . . .40
Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 3 Machine Disassembly and Replacement 43
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Disassembling the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
VI
Table of Contents
Removing the Hinge Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the 12.1 TFT LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the LCD FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Disassembling the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .63
Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .63
Removing the CPU Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Touch Pad Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Disassembling the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Charger Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the PCMCIA Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Chapter 4 Troubleshooting 73
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .74
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index of Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .86
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .87
Chapter 5 Jumper and Connector Locations 89
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Chapter 6 FRU (Field Replaceable Unit) List 93
Appendix A Model Definition and Configuration 105
Appendix B Test Compatible Components 107
Microsoft Windows ME US/J P ACPI Environment Test . . . . . . . . . . . . . . . . . .108
Appendix C Online Support Information 109
Index 111
Chapter 1 1
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
! Intel

Mobile Pentium

and Celeron

CPU families 700/900 MHz processor with 128KB cache

! 64-bit memory bus
! AcerMedia bay (removable CD-ROM or DVD-ROM drive)
! Built-in floppy drive
! High-capacity, Enhanced-IDE hard disk
! NiMH main battery pack
! Power management system with ACPI (Advanced Configuration Power Interface)
Multi media
! 16-bit high-fidelity AC97 stereo audio with 3D sound and wavetable synthesizer
! Built-in dual speakers with microphone
! High-speed CD-ROM and DVD-ROM drive(AcerMedia Bay)
! USB video capture kit option
Connecti vi ty
! PS/2 interface, which also can be configured as keyboard/keypad interface.
! 84/85/88 key keyboard, which is IBM PC/AT keyboard compatible.
! Universal Serial Bus Ports
! CD-ROM/DVD Swappable Module
! RJ -11 for 56Kbps fax/modem
! Upgradeable memory and hard disk
! ECP/EPP Compliant parallel port.
! RS-232 (16550 compatible) serial port
System Specifications
Chapter 1
2 Chapter 1
Human-centric Desi gn and Ergonomics
! All-in-one design (CD-ROM, floppy disk drive, hard disk drive)
! Sleek, smooth and stylish design
! Full-sized keyboard
! Ergonomically centred touchpad pointing device
Expansion
! One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video)
support
! Upgradeable memory and hard disk
Displ ay
! 12.1, 13.3 or 14.1 TFT LCD displaying 32-bit true-color at 800X600 SVGA or 1024x768 XGA
resolution
! 3D capabilities
! Supports other output display devices such as LCD projection panels for large audience
presentations
! Automatic LCD dim feature that automatically decides the best settings for your display and
conserves power.
! Simultaneous LCD and CRT display support
! Dual display capability
Video performance
2X AGP video graphic accelerator with 8MB shared from system memory to boost video performance.
Simultaneous displ ay
The computers large display and multimedia capabilities are great for giving presentations. If you prefer, you
can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA
display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the
presentation from your computer and at the same time face your audience. You can also connect other output
display devices such as LCD projection panels for large-audience presentations.
Dual Display
The computers unique graphics chip takes advantage of Windows MEs multi-display capability, allowing you
to extend your desktop to an external display device, such as an external monitor projector. With this feature
enabled, you can move program windows to/from the computer LCD and the external monitor.
Power management
The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD
when the computer is powered by a battery pack to conserve battery power. See Power Management on
page 26 for more information on power management features.
Openi ng and cl osi ng the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable
viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to
conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE: If an external monitor is connected, the computer turns off the display (but does not enter standby
mode) when you close the display cover.
To close the display cover, fold it down gently until the display cover latch clicks into place.
WARNING: To avoid damaging the displ ay, do not slam it when you close i t. Al so, do not place any
object on top of the computer when the display i s closed.
Chapter 1 3
System Bl ock Di agram
Mobile PIII
Celeron
N/B
S/B
DIMM*2
MODEM
Daughter Card
AC'97Codec
CS4299orALC200
Floppy Printer Serial
LINE
IN
MIC
VR
OPAMP
TPA0202
INT.
SPKR
INT.
SPKR
DEBUG
BIOSROM
MX29F004
KBC
M38867
Finger Print
RTC
BQ3285LF
CMOS
BAT
PrimaryEIDE
HDD
Secondary
EIDE
CDROM
USB*2
CARDBUS
OZ6912
TOUCHPAD INT. KB PS/2CONN
PCI BUS
XDBUS
HOSTBUS
MEMBUS
ACLink
CLK GEN.
ICS9248-157
SDRAMCLK
BUFFER
ICS-9112-17
CRT
LCD
Mobile PIII
Celeron
N/B
S/B
DIMM*2
MODEM
Daughter Card
AC'97Codec
CS4299orALC200
Floppy Printer Serial
LINE
IN
MIC
VR
OPAMP
TPA0202
INT.
SPKR
INT.
SPKR
DEBUG
BIOSROM
MX29F004
KBC
M38867
Finger Print
RTC
BQ3285LF
CMOS
BAT
PrimaryEIDE
HDD
Secondary
EIDE
CDROM
USB*2
CARDBUS
OZ6912
TOUCHPAD INT. KB PS/2CONN
PCI BUS
XDBUS
HOSTBUS
MEMBUS
ACLink
CLK GEN.
ICS9248-157
SDRAMCLK
BUFFER
ICS-9112-17
CRT
LCD
CRT
LCD
4 Chapter 1
Board Layout
Top View
1 DC-in Port 13 PCMCIA Socket Connector
2 PS/2 Keyboard and Mouse Port 14 Diskette Drive Connector
3 Serial Port 15 PCMCIA (PC card)Controller (OZ6812)
4 Parallel Port 16 HDD Connector
5 Launch Key Connector 17 BIOS ROM
6 USB Port 1 18 Touch Pad Cable Connector
7 USB Port 2 19 Switch
8 External Display Port 20 Keyboard Cable Connector
9 Modem Port 21 RTC battery
10 LED & Inverter Connector 22 CD-ROM Connector
11 Fan Connector 23 LCD Connector
12 CPU (on board)
9 8 7 4 3
2 1
23
21
20
18
17
6
11
10
14
13
15
16
19
22
5
12
Chapter 1 5
Bottom View
1 North Bridge (ALi M1632M) 6 Modem Connector
2 Power Push Switch 7 Battery Connector
3 Audio Connector 8 South Bridge (ALi M1535)
4 DIMM 2 Socket 9 Modem Card Cable Connector
5 DIMM 1 Socket
6 Chapter 1
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Front Panel
# Item Description
1 Display screen Also called LCD (Liquid Crystal Display), displays computer
output.
2 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
3 Floppy activity indicator LED(light-emitting diodes) that turn on and off when the
floppy is active.
4 Floppy drive Internal diskette drive, accepts 3.5-inch floppy diskettes
5 Floppy disk eject button Push this button to eject the foppy disk
6 Click button (left, center and right) The left and right buttons function like the left and right
mouse buttons, the center button serves as a scroll up/
down button.
7 Palmrest Comfortable support area for your hands when you use the
computer.
8 Keyboard Inputs data into your computer.
9 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show
the status of the computer and its functions and
components.
Chapter 1 7
Left Panel
# Icon Item/ Port Connects t o...
1 Security keylock Kensington-compatible key-based computer
security lock.
2 PCMCIA (PC card) Port Connects to one Type II or one Type III 16-bit PC
card or 32-bit CardBus PC Card.
3 Eject button Eject PC cards from the card slots.
4 Power switch Turns on the computer power.
5 Speaker/ headphone-out jack Connects to audio line-out devices (e.g.,
speakers, headphones)
6 Line-in jack Accepts audio line-in devices (e.g., audio CD
player, stereo walkman).
7 Microphone-in jack Accepts a mono/stereo condenser microphone.
8 Volume control Controls the volume of the speakers.
9 Video capture kit slot Accepts the video capture kit option on the left
side of the computer.
8 Chapter 1
Right Panel
Rear Panel
# Icon It em/ Port Connects to...
1 Video capture kit slot Accepts the video capture kit option on the
right side of the computer.
2 Battery bay Houses the computers battery pack.
3 AcerMedia drive Houses removable media drive modules.
4 LED indicator Lights up when the AcerMedia drive is active.
5 Eject button Ejects the compact disc from the drive.
6 Emergency eject slot Ejects the compact discs when the computer
is turned off.
7 Power J ack Connects to an AC adapter
# Icon Port Connects to...
1 PS/2 port Connects to any PS/2-compatible devices
(e.g., PS/2 keyboard/mouse/keypad)
2 Serial port Connects to a serial device (e.g., serial
mouse)
Chapter 1 9
Bottom Panel
3 Parallel port Connects to a parallel device (e.g., parallel
printer)
4 USB port (two) Connects to any Universal Serial Bus
devices(e.g., USB mouse, USB camera).
5 External display port Connects to a display device (e.g., external
monitor, LCD projector) and displays up to
64K colors at 1280x1024
6 Modem jack Connects to the phone line
# Item Description
1 Memory compartment Houses the computers main memory.
2 Hard disk anti-shock protection Protects your hard disk against shocks.
3 Personal identification slot Insert a business card or similar-sized identification card to
personalize your computer.
4 AcerMedia bay release latch Unlatches the AcerMedia drive for removal or swapping.
5 AcerMedia bay Houses an AcerMedia drive module.
6 Battery bay Houses the computers battery pack.
7 Battery release latch Unlatches the battery to remove the battery pack.
8 Hard disk bay Houses the computers hard disk (secured by a screw).
# Icon Port Connects to...
10 Chapter 1
Indicators
The computer has six easy-to-read status icons on the right of the display screen
.
The Power and Standby status icons are visible even when you close the display cover so you can see the
status of the computer while the cover is closed.
# Icon Function Descripti on
1 Power Lights when the computer is on.
2 Sleep Lights when the computer enters Standby
mode and blinks when it enters into or
resumes from hebernation mode.
3 Media Activity Lights when the floppy drive, hard disk or
AcerMedia drive is active.
4 Battery Charge Lights when the battery is being charged.
5 Caps Lock Lights when Caps Lock is activated.
6 Num Lock
(Fn-F11)
Lights when Numeric Lock is activated.
Chapter 1 11
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Embedded numeri c keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Lock key Descripti on
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators ), -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock (Fn-F12) When Scroll Lock is on, the screen moves one line up or down when you press the
up or down arrow keys respectively. Scroll Lock does not work with some
applications.
12 Chapter 1
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Desired access Num l ock on Num l ock off
Number keys on embedded
keypad
Type numbers in a normal manner.
Cursor-control keys on embedded
keypad
Hold Shift while using cursor-control keys. Hold Fn while using cursor-control
keys.
Main keyboard keys Hold Fn while typing letters on embedded
keypad.
Type the letters in a normal manner.
Keys Descri ption
Windows logo key
"
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
"
+Tab (Activates next taskbar button)
"
+E (Explores My Computer)
"
+F (Finds Document)
"
+M (Minimizes All)
Shift +
"
+M (Undoes Minimize All)
"
+R (Displays the Run... dialog box)
Application key Opens a context menu (same as a right-click).
Chapter 1 13
Hot Keys
The computer employs hot keys or key combinations to access most of the computers controls like screen
contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Icon Function Description
Fn-F1 Hotkey help Displays a list of the hotkeys and their functions.
Fn-F2 Setup Accesses the notebook configuration utility.
Fn-F3 Power Scheme Toggle Switches between the power management scheme
used by the computer (function available if supported
by operating system).
Fn-F4 Sleep Puts the computer in Sleep mode.
Fn-F5 Display toggle Switches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-F6 Screen blank Turns the display screen backlight off to save power.
Press any key to return.
Fn-F7 Touchpad Toggle Turns the internal touchpad on and off.
Fn-F8 Speaker on/off Turns the speakers on and off; mutes the sound.
Fn- Contrast up Increases the screen contrast (available only for
models with HPA displays).
Fn- Contrast down Decreases the screen contrast (available only for
models with HPA displays).
Fn- Brightness up Increases the screen brightness.
Fn- Brightness down Decreases the screen brightness.
14 Chapter 1
Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are
designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2
is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can
be set by the user. To set the launch keys, run the Acer Launch Manager.
Chapter 1 15
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means
that the cursor responds as you move your finger on the surface of the touchpad. The central location on the
palmrest provides optimum comfort and support.
NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are
using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad basics
The following items teach you how to use the touchpad:
1. Move your finger across the touchpad to move the cursor.
2. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad
produces similar results.
3. Use the center (2) buttons (top and bottom) to scroll up or down a page. This button mimics your cursor
pressing on the right scroll bar of Windows applications.
16 Chapter 1
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean.
The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpads responsiveness.
Functi on Left Button Right Butt on Center Button Tap
Execute Click twice quickly Tap twice (at the same
speed as double-
clicking a mouse
button)
Select Click once Tap once
Drag Click and hold, then
use finger to drag the
cursor on the
touchpad
Tap twice (at the same
speed as double-
clicking a mouse
button) then hold
finger to the touchpad
on the second tap and
drag the cursor
Access context
menu
Click once
Scroll Click and hold the up/
down buttons
Chapter 1 17
Hardware Specifications and Configurations
System Board Major Chi ps
Item Controller
System core logic ALI M1632M with DRAM/Cache controller
Super I/O controller ALI M1535
Audio controller Cirrus Logic CS4299 or Realtek ALC200 Audio Codec 97
Video controller Trident VGA integrated by north bridge ( 8MB viseo RAM shared from
system memory)
Hard disk drive controller Embedded in M1535
Keyboard controller M38867
RTC BQ3285LF
Processor
Item Speci fication
CPU type Intel Celeron 700-900 MHz processor with 128K cache
CPU package uBGA2
CPU core voltage 1.6V
CPU I/O voltage 1.5V
BIOS
Item Speci fication
BIOS vendor Acer BIOS
BIOS Version V3.3
BIOS ROM type Flash ROM
BIOS ROM size 512KB
BIOS package 32 Pin PLCC
Supported protocols ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/
IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse,
USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard
Microsoft Simple Boot Flag
BIOS password control Set by switch, see SW1 settings
Second Level Cache
Item Speci fication
Cache controller Built-in CPU
Cache size 128KB
1st level cache control Always Enabled
2nd level cache control Always Enabled
Cache scheme control Fixed-in write back
System Memory
Item Speci fication
Memory controller ALI M1632
Onboard memory size 0MB
DIMM socket number 2 Sockets
Supports memory size per socket 32/64/128/256 MB
Supports maximum memory size 512 MB ( 256MB x 2 )
18 Chapter 1

Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
NOTE: The shipping specification for DIMM combination is 64MB in slot 1.
Supports DIMM type SDRAM
Supports DIMM Speed 100 MHz
Supports DIMM voltage 3.3 V
Supports DIMM package 144-pin so-DIMM
Memory module combinations You can install memory modules in any combinations as long as they
match the above specifications .
Memory Combinati ons
Slot 1 Slot 2 Total Memory
64MB 0MB 64 MB
0MB 64MB 64 MB
64MB 32MB 96 MB
32MB 64MB 96 MB
64MB 64MB 128 MB
0MB 128MB 128 MB
128MB 0MB 128 MB
32MB 128MB 160 MB
128MB 32MB 160 MB
64MB 128MB 192 MB
128MB 64MB 192 MB
128MB 128MB 256 MB
256MB 0MB 256MB
0MB 256MB 256MB
256MB 32MB 288MB
32MB 256MB 288MB
256MB 64MB 320MB
64MB 256MB 320MB
256MB 128MB 384MB
128MB 256MB 384MB
256MB 256MB 512MB
Modem Interface
Item Speci fication
Chipset Ambit MDC module with Lucent modem controller
Fax modem data baud rate (bps) 14.4K
Data modem data baud rate (bps) 56K
Supports modem protocol V.90MDC
Modem connector type RJ 11
Modem connector location Rear side
System Memory
Item Speci fication
Chapter 1 19

Floppy Disk Drive Interface
Item Speci fication
Vendor & model name MCI J U-226A252FC
Floppy Disk Specifications
Media recognition 2DD ( 720KB ) 2HD (1.2 MB, 3 mode ) 2HD (1.44MB )
Sectors/track 9 15 18
Tracks 80 80 80
Data transfer rate
(Kbit/s)
1 MB 1.6 MB 2 MB
Rotational speed (RPM) 300 360 300
Read/write heads 2
Encoding method MFM
Power Requirement
Input Voltage (V) +5V
Hard Disk Drive Interface
Item Specificati on
Vendor & Model Name IBM (DJ SA-205) IBM (DJ SA-210)
Capacity (MB) 10000 5000
Bytes per sector 512 512
Logical heads 16 15
Logical sectors 63 63
Drive Format
Logical cylinders 19485 10336
Physical read/write heads 2 1
Disks 1 1
Spindle speed (RPM) 4200RPM 4200RPM
Performance Specifications
Buffer size 512KB 512KB
Interface ATA-5 ATA-5
Data transfer rate (disk-
buffer, Mbytes/s)
109-203 109-203
Data transfer, rate
(host~buffer, Mbytes/s)
66.6 MB/Sec
DC Power Requirements
Voltage tolerance 5 +/- 5% 5 +/- 5%
20 Chapter 1
CD-ROM Interface
Items Specificati on
Vendor & Model Name MKE CR-177-B/D TEAC CD-224E-B26
Performance Specification
Transfer rate CAV Mode:
775~1800 blocks/sec
Mode 1:
1550~3600 kBytes/sec
Mode 2:
1768~4106kBytes/sec
Read Sustained:
1545~3600 KB/sec
Programmed I/O:
16.7 MB/sec Max. (Mode 0~4)
Multi-word DMA:
16.7 MB/sec Max. (Mode 0~2)
Ultra DMA:
33.3MB/sec Max.
Access time (typ.) Random: 100 ms
Full Stroke: 200 ms
Random: 115 ms
Full Stroke: 250 ms
Rotation speed 5000 rpm 5136 rpm
Data Buffer Capacity 128 KB 128 KB
Interface IDE IDE
Applicable disc format CD-Audio, CD-ROM (mode 1 and Mode 2),
CD-ROM XA (mode 2, form 1 and form 2),
CD-I (mode 2, form 1 and form 2), CD-I
Ready, CD-I Bridge, Photo CD, CD-WO,
Video CD, Enhanced Music CD (CD Plus),
CD-RW
CD/CD-ROM(12cm,8cm), CD-R, CD-RW,
CD-DA, CD-ROM(Mode 1, Mode2), CD-
ROM XA (Mode 2, Form1 and Form 2),
Photo CD(Singal, Multi- sesseion),
Enhanced CD
Loading mechanism Drawer with soft eject and emergency eject
hole
Drawer with soft eject and emergency eject
hole
Power Requirement
Input Voltage +5V[DC]+/-5% +5V[DC]+/-5%
DVD-ROM Interface
Item Speci fication
Vendor & model name MKE SR-8175-BXX
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Average Sustained:
CAV mode
775~1800 blocks/sec
(10.3X to 24X)
1550~3600kBytes/sec (Mode 1)
1768~4106 kBytes/sec (Mode 2)
DVD-5:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
DVD-9/DVD-R:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
Average Full Access time (typ.) Random (*1)
CAV mode 110 msec typical 150
msec average max
Full Stroke (*2)
CAV mode 200 msec typical 260
msec average max
DVD-5:
Random (*4)
150 msec typical
200 msec average max
Full Stroke (*5)
300 msec typical
400 msec average max
DVD-9:
Random (*7)
170 msec typical
230 msec average max
Full Stroke (*8)
340 msec typical
470 msec average max
Data Buffer Capacity 512 kBytes
Chapter 1 21
(*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more
than 2000 times including latency and layered error correction time.
(*2) From 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block including latency and layered error correction
time.
(*3) Disc: MNSU-005
(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data
recorded area (LBA:23197F), more than 2000 times including latency and layered error correction time.
(*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency
and layered error correction time.
(*6) Disk: MKE-D551.
(*7) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data
recorded area (LBA:3FA0DF), more than 2000 times including latency and layered error correction time.
(*8) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:3FA0DF) including
latency and layered error correction time.
(*9) Disk: ODSC-PARA
(

Interface IDE
Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form
1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge,
CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Loading mechanism Soft eject (with emergency eject hole)
Power Requirement
Input Voltage +5V[DC]+/-5%
Audio Interface
Item Speci fication
Audio Controller Cirrus Logic Realtek ALC 200 or CS4299
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 20 bit stereo Digital to Analog converter
18 bit stereo Analog to Digital converter
Compatibility Microsoft PC98/PC99, AC97 2.1
Mixed sound source Line-in, CD, Video, AUX
Voice channel 8/16 bit, mono/stereo
Sampling rate 44.1 KHz
Internal microphone Yes
Internal speaker / Quantity Yes
Supports PnP DMA channel DMA channel 0
DMA channel 1
Supports PnP IRQ IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11
Video Interface
Item Specifi cation
Vendor & Model Name Trident CyberBlade i1 built in M1632
Chip voltage Core / 2.5V
Supports ZV (Zoomed Video) port YES
Graph interface 4X AGP (Accelerated Graphic Port) Bus
Maximum resolution (LCD) 1024 x768 (24bit colors)
DVD-ROM Interface
Item Speci fication
22 Chapter 1


Maximum resolution (CRT) 1024x768 (32 bit colors)
1280x1024 (24 bit colors)
1600x1200 (16 bit colors)
Video Memory
Item Specifi cation
Fixed or upgradeable Fixed, share the system memory
Video memory size 8MB
Video Resolutions Mode
Resolution Refresh Rate
CRT Only LCD/CRT Simultaneous
640x480x256 90 60
640x480x64K 90 60
640x480x16M 90 60
800x600x256 75 60
800x600x64K 75 60
1024x768x256 60 60
Parall el Port
Item Specifi cation
Parallel port controller ALI M1535
Number of parallel port 1
Location Rear side
Connector type 25-pin D-type
Parallel port function control Enbale/Disable by BIOS Setup
Supports ECP/EPP Yes (set by BIOS setup )
Optional ECP DMA channel
(in BIOS Setup)
DMA channel 1 and 3
Optional parallel port I/O address
(in BIOS Setup)
378h, 278h, 3BCh
Optional parallel port IRQ
(in BIOS Setup)
IRQ7, IRQ5
Seri al Port
Item Specifi cation
Serial port controller ALI M1535
Number of serial port 1
Supports 16550 UART Yes
Connector type 9--pin D-type
Location Rear side
Serial port function control Enable/Disable by BIOS Setup
Optional serial port (in BIOS Setup) 3F8h, 2F8h, 3E8h, 2E8h
Optional serial port IRQ (in BIOS Setup) IRQ4, IRQ3
Video Interface
Item Specifi cation
Chapter 1 23



USB Port
Item Specifi cation
USB Compliancy Level 1.0
OHCI USB 1.0
Number of USB port 2
Location Rear side
Serial port function control Enable/Disable by BIOS Setup
PCMCIA Port
Item Speci fication
PCMCIA controller O2-Micro Cardbus Controller OZ6812
Supports card type Type III/II
Number of slots One type III or one type II
Access location Left side
Supports ZV (Zoomed Video) port Yes
Supports 32 bit CardBus Yes (IRQ9)
Keyboard
Item Specifi cation
Keyboard controller Mitsubishi M38867
Keyboard vendor & model name API
Total number of keypads 84-/85-/88- key
Windows 95 keys Yes
Internal & external keyboard work simultaneously Yes
Battery
Item Specifi cation
Vendor & model name Sanyo
Battery Type Ni-MH
Pack capacity 4000mAH
Cell voltage 1.2V
Number of battery cell 8
Package configuration 8S
Package voltage 9.6V
DC-DC/Charger Converter
Item Specificati on
Vendor & Model Name Acer
Input Voltage AC Adapter or Battery: 8V - 19VDC
DC-DC Converter Output
Output Rating +5V 3.3V 12V
Current (w/load, A) 0~5A 0~4A 120mA
Charger Output
Normal charge (charge while system
is not operative)
2.5A
Background charge (charge even
system is still operative)
0.8A
24 Chapter 1
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace
a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID
information .
.
Battery-low 2 level (V) 9V, typical
Battery-low 3 level (V) 8V
Protection
Charger protection Over Current Protection
DC/DC converter protection OCP (Over Current Protection, A)
OVP (Over Voltage Protection, V)
UVP (Under Voltage Protection, V)
DC-AC LCD Inverter
Item Specificati on
Vendor & model name Ambit
Input voltage (V) 8 ~21V
Input current (mA) 1A (max.)
Output voltage
(Vrms, no load)
1400Vrms
Output voltage
frequency (kHz)
40 ~70KHz
Output Current/Lamp 5.5 mA ~6.5mA
LCD
Item Speci fication
Vendor & model name 12.1 Hitach
TX31D35VC1CCA
13.3 ADT
L133X2-3B
14.1 ADT
L141X-1
Mechanical Specifications
LCD display area (diagonal, inch) 12.1 13.3 14.1
Display technology TFT TFT TFT
Resolution SVGA (800x600) XGA (1024x768) XGA (1024x768)
Support colors 262K 262K 262K
Optical Specification
Brightness control Keyboard hotkey Keyboard hotkey Keyboard hotkey
Contrast control None None None
Electrical Specification
Supply voltage for LCD display (V) 3.3 (typ.) 3.3 (typ.) 3.3 (typ.)
Supply voltage for LCD backlight (Vrms) 550 (typ.) 600 (typ.) 670 (typ.)
DC-DC/Charger Converter
Item Specificati on
Chapter 1 25
AC Adapter
Item Specifi cation
Vendor & model name Delta ADP-60DB
Input Requirements
Maximum input current (A,
@90Vac, full load)
1.5 A @ 115Vac
1.0 A @ 230Vac
Nominal frequency (Hz) 50-60
Frequency variation range (Hz) 47-63
Input voltage range (Vrms) 90-270
Inrush current The maximum inrush current will be less than 50A and 100A when the adapter
is connected to 115Vac and 230Vac respectively.
Efficiency It should provide an efficiency of 80% minimum, when measured at maximum
load under 115Vac.
Output Ratings (CV mode)
DC output voltage 19V
Noise +Ripple 300mVp-pmax (20 MHz bandwidth)
Load 0(min) 3.16A(max)
Output Ratings (CC mode)
DC output voltage 19V +/-1.0V for CV mode
Constant current mode 3.6 +/- 0.3A
Dynamic Output Characteristics
Turn-on delay time 3 sec (@ 115Vac)
Hold up time 5ms (@115Vac, Full load)
Over Voltage Protection (OVP) 24V
Short circuit protection 3.9A max can be protected and output can be shorted without damage
Electrostatic discharge (ESD) 15KV (at air discharge)
8KV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary 3000Vac
Leakage current 0.25 mA max. (@ 254Vac, 60Hz)
Regulatory Requirements Safety Requirements:
1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and
certified with SCA Standard C22.2 No.950.
2.The subject product rated 200-240V 50Hz must comply with low voltage
directive 73/23EEC.
EMI Requirements:
1.The subject product rated 100-120V 60Hz must meet the EMI requirements
of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification
before marketing into USA and Canada.
2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/
336/EEC.
3.The subject product rated 100-120V must meet the VCCI-2 EMI
requirements.
26 Chapter 1

Power Management
Power Saving Mode Phenomenon
Standby Mode
Enter Standby Mode when
1.Standby/Hibernation hot-key is pressed
and system is not ready to enter
Hebernation mode.
2.System standby/ Hibernation timer expires
and system is not ready to enter Hibernation
mode.
! The buzzer beeps
! The Sleep indicator lights up
Hibernation Mode
Enter Hibernati on Mode (suspend to HDD)
when
1.Hibernation hot-key is pressed and
system is ready to enter Hibernat ion mode
2.System Hi bernati on timer expires and
system is ready to enter Hibernat ion mode.
! All power shuts off
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
! The display shuts off
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
! Hard disk drive is in standby mode.
(spindle turned-off)
Envi ronmental Requirements
Item Specificat ion
Temperature
Operating
+5~+35 C
Non-operating
-20~+60 C
Humidity
Operating 20% to 80% RH, non-condensing
Non-operating 20% to 90% RH, non-condensing
Vibration
Operating (unpacked) 5~25.6Hz: 0.38mm (peak to peak)
25.6~250Hz: 0.5G
Non-operating (unpacked) 5~27.1Hz: 0.6G
27.1~50Hz: 0.41mm (peak to peak)
50~500Hz: 2.0G
Non-operating (packed) 5~62.6Hz: 0.51mm (peak to peak)
62.6~500Hz: 4G
Chapter 1 27
Mechani cal Specifi cation
Item Specificat ion
Dimensions 310(W) x 261(D) x 36.6(H)mm
Weight 6.4 lbs for 12.1 TFT model
I/O Ports One type II or one type III PCMCIA (PC Card) port, one RJ -11 port, one DC-in port,
one parallel port, one serial port, one PS/2 keyboard/mouse port, two USB port,
one line-in jack, one speaker/headphone-out jack, one microphone-in jack, one
external display port
Drive Bays One
Material Plastic
Indicators Power-on, Standby, Battery Status, Media Access, CapsLock and NumLock
Switch Power
Memory Address Map
Memory Address Si ze Function
00000000-0009FFFF 640 KB Base memory
80600000-80600FFF
80620000-8063FFFF
81000000-81FFFFF
000A0000-000CFFFF
4 KB Rage Mobility-M AGP
128 KB
3 MB
192 KB
08000000-08000FFF
08001000-08001FFF
4 KB O2 Micro OZ6812 Cardbus Controller
4 KB
82400000-82400FFF 4 KB USB
82200000-82200FFF 4 KB Audio
I/O Address Map
I/O Address Function
000-00F DMA controller-1
020-021 Interrupt controller-1
040-043 Timer 1
060, 064 Keyboard controller 8742 chip select
061 System speaker
066 ACPI Embedded Controller
070-073 System CMOS/RTC
080 Main board resources
081-08F DMA Controller-1
0A0-0A1 Interrupt controller-2
0C0-0DF DMA controller-2
0F0-0FF Numeric data processor
170-177/376 2nd EIDE device (CD-ROM) select
1F0-1F7/3F6 1st EIDE device (hard drive) select
278-27F Parallel port 3
2E8-2EF Lucent Technologies Soft Modem AMR
2F8-2FF ALi Fast Infrared Controller
378, 37F Printer Port (LPT 1)
3B0-3BB, 3C0-3DF Video Controller
3F0-3F5/3F7 Standard Floppy Disk Controller
28 Chapter 1
NOTE: IRQ settings may be changed by OS
3E8-3EF COM3
3F8-3FF COM1 or LT Win modem (optional)
480-48F, 4D6 DMA controller-1
4D0-4D1, CF8-CFF PCI configuration register
IRQ Assi gnment Map
Interrupt Channel Function
NMI System errors
IRQ0 System timer
IRQ1 Keyboard
IRQ2 Programmable interrupt controller
IRQ3 Reserved
IRQ4 COM1
IRQ5 Reserved
IRQ6 Floppy
IRQ7 LPT1
IRQ8 Real time clock
IRQ9 SCI
IRQ10 Audio/Modem
IRQ11 USB/VGA/Cardbus
IRQ12 PS2 pointing device
IRQ13 Numeric data processor
IRQ14 1st IDE device (hard disk)
IRQ15 2nd EIDE device (CD-ROM drive)
DMA Channel Assi gnment
DMA Channel Function
DRQ0 Not used
DRQ1 Not used
DRQ2 Floppy
DRQ3 Not used
DRQ4 DMA controller
DRQ5 Not used
DRQ6 Not used
DRQ7 Not used
I/O Address Map
I/O Address Function
Chapter 2 29
BIOS Setup Util ity
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).
Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard
Device Configuration, System Security and Loading Default Settings.
To enter a menu, highlight the item using the cursor up/down keys, then press Enter.
Within a menu, navigate through the BIOS Utility by following these instructions:
! Press the cursor up/down keys to move between the parameters.
! Press the cursor l eft/ri ght keys to change the value of a parameter.
! Press the Esc key while you are in any of the menu options to return to the main menu.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are
shown at the bottom of the screen.
System Utilities
Chapter 2
30 Chapter 2
System Information
The System Information screen displays a summary of your computer hardware information.
NOTE: The screen above is a sample and may not reflect the actual data on your computer. X may refer to
a series of numbers and/or characters.
The following table describes the information in this screen
.
The items in this screen are important and vital information about your computer. If you experience computer
problems and need to contact technical support, this data helps our service personnel know more about your
computer.
Parameter Descri ption
CPU Type & Speed Describes the type of CPU installed in the system.
Floppy Disk Drive Shows the floppy disk drive type (1.44 MB, 3.5-inch).
Hard Disk Drive Shows the size or capacity of the hard disk.
HDD Serial Number Shows the serial number of the hard disk.
System with Shows the high-capacity disc drive installed.
System BIOS Version Shows the system BIOS version.
VGA BIOS Version Shows the video graphics accelerator BIOS version.
Serial Number Shows the serial number of the computer.
Asset Tag Number Shows the asset tag number of the computer.
Product Name Shows the official name of the product.
Manufacturer Name Shows the manufacturer of the computer.
UUID Shows the universally unique identifier of your computer.
Page 1/1 System Information System Information System Information System Information
CPU Type & Speed ------------------
Hard Disk Drive ----------------------
HDD Serial Number -----------------
System BIOS Version ---------------
VGA BIOS Version -------------------
Serial Number -----------------------
Asset Tag Number -------------------
Product Name -----------------------
Manufacturer Name -----------------
UUID ---------------------------------
Floppy Disk Drive --------------------
System with --------------------------
Esc = Exit
Celeron(TM) 650 MHz
1.44MB 3.5-inch
9590 MB
41YJ YNB9828
V3.3 R01-A1b
TBAV04.04
N/A
N/A
TravelMate 210
Acer
6DC6EF80CC8611D49792FD9CD030579A
CD-ROM Attached
Chapter 2 31
Basic System Settings
The Basic System Settings screen allows you to set the system date and time.
The following table describes the parameters in this screen.
Parameter Descripti on Format
Date Sets the system date. DDD MMM DD, YYYY
(day-of-the-week month day, year)
Time Sets the system time. HH:MM:SS (hour:minute:second)
Ba sic System Setting s Page 1/1
Date -----------------------------------
Time -----------------------------------
= Move highlight bar, = Change setting, F1 = Help
[Sat Dec 09, 2000]
[20:39:33]
32 Chapter 2
Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on
system startup.
The following table describes the parameters in this screen. Settings in bol dface are the default and
suggested parameter settings.
Paramet er Description Options
Boot Display Sets the display device on boot-up.
When set to Auto, the computer automatically
determines the display device when the computer
starts up. If an external display device (e.g., monitor)
is connected, it becomes the boot display; otherwise,
the computers display screen is the boot display.
When set to Both, the computer outputs to both the
computer display screen and an external display
device if one is connected.
Both or Auto
Screen Expansion When set to enabled, the screen will automatically
adjust the display to fit the screen when the resolution
is set to 640 x 480.
Enabled or Disabled
Hotkey Beep When enabled, the computer gives off a beep when a
hotkey (key combination is pressed).
Enabled or Disabled
Fast Boot Allows you to define your systems booting process;
whether to skip some POST routines or proceed with
the normal booting process.
Enabled or Disabled
CPU Power Management Mode Auto or Disabled
Boot Drive Sequence Specifies the order in which the computer starts up
from. See the section below.
1st: Floppy Disk,
2nd: CD-ROM,
3rd: Hard Disk
Sta rtup Config ura tion Page 1/1
Boot Display -------------------------------------
Screen Expansion -----------------------------
CPU Power Management Mode
Boot Drive Sequence:
1st. --------------------------------------------
2nd. -------------------------------------------
3rd. --------------------------------------------

Hotkey Beep ------------------------------------
Fast Boot -----------------------------------------
----------
= Move highlight bar, = Change setting, F1 = Help
[Both]
[Enabled]
[Enabled ]
[Enabled ]
[ Auto ]
[Floppy Disk]
[CD-ROM]
[Hard Disk]
Chapter 2 33
Setti ng the Boot Dri ve Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd ) for bootable drives in your computer.
For example, the default value (1st:Floppy Disk, 2nd:CD-ROM and 3rd:Hard Disk) tells the computer to first
search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If
not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive. If it cannot boot up from
the CD-ROM drive, it continues by booting up from the hard disk.
To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd and 3rd), then
use the cursor left/ri ght keys to select the device for that priority level.
Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The Onboard Device Configuration screen assigns resources to basic computer communication hardware.
The following table describes the parameters in this screen. Settings in bol dface are the default and
suggested parameter settings.
Parameter Description Opt ions
Serial Port Enables or disables the serial port.
When enabled, you can set the base I/O address and
interrupt request (IRQ) of the serial port.
Enabled or Disabled
3F8h, 2F8h, 3E8h or 2E8h
4 or 3
Parallel Port Enables or disables the parallel port.
When enabled, you can set the base I/O address,
interrupt request (IRQ) and operation mode of the
parallel port.
If operation mode is set to ECP, the direct memory
access (DMA) channel of the parallel port is set to 1.
Enabled or Disabled
378h, 278h, or 3BCh
7 or 5
Bi-directi onal, EPP, ECP or
Standard
Onboard Devices Configuration Onboard Devices Configuration Onboard Devices Configuration Onboard Devices Configuration Page 1/1
Serial Port ----------------------------------------
Base Address --------------------------------
IRQ --------------------------------------------
Parallel Port --------------------------------------
Base Address --------------------------------
IRQ --------------------------------------------
Operation Mode ------------------------------
ECP DMA Channel ---------------------------






= Move highlight bar, = Change setting, F1 = Help
[Enabled ]
[3F8h]
[4 ]
[Enabled ]
[378h]
[7]
[Bi-directional]
[-]
34 Chapter 2
System Security
The System Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
The following table describes the parameters in this screen. Settings in bol dface are the default and
suggested parameter settings.
Setti ng a Password
Follow these steps:
1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and
press the cursor l eft/ri ght key. The password box appears:
2. Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
IMPORTANT: Be very careful when typing your password because the characters do not appear on the
screen.
3. Press Enter. Retype the password to verify your first entry and press Enter.
4. After setting the password, the computer automatically sets the chosen password parameter to Present.
Parameter Descri ption Options
Setup Password When set, this password protects the computer and the BIOS
Utility from unauthorized entry. See the following section for
instructions on how to set a password.
None or Present
Power-on Password When set, this password protects the computer from
unauthorized entry. See the following section for instructions
on how to set a password.
None or Present
Hard Disk Password When set, this password protects the hard disk from
unauthorized access. See the following section for
instructions on how to set a password.
None or Present
Chapter 2 35
Three password types protect your computer from unauthorized access. Setting these passwords creates
several different levels of protection for your computer and data:
! Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this
password to gain access to the BIOS Utility.
! Power-On Password secures your computer against unauthorized use. Combine the use of this
password with password checkpoints on boot-up and resume from hibernation for maximum
security.
! Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
Even if the hard disk is removed from the computer and moved to another computer, it cannot be
accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen.
1. When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS
Utility at boot-up.
Type the Setup Password and press Enter to access the BIOS Utility.
2. When the Power-on Password is set, the following prompt appears at boot-up.
Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
3. When the Hard Disk Password is set, the following prompt appears at boot-up.
Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
You have three chances to enter a password. If you successfully entered the password, the following symbol
appears.
If you fail to enter the password correctly after three tries, the following message or symbol appears
.
To change a password, follow the same steps used to set a password.
To remove a password, follow the same steps used to set a password, except type nothing in the password
boxes.
36 Chapter 2
Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The
following dialog box displays.
If you would like to load default settings for all parameters, use the cursor left/right ( ) keys to select Yes;
then press Enter. Choose No if otherwise.
Chapter 2 37
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
! New versions of system programs
! New features or options
Use the AFlash utility to update the system BIOS flash ROM.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.
Executing Flash Program
IMPORTANT: If this diskette is not bootable, do the following actions before you use it:
1. Create a bootable disk.
2. Copy all AFlash files into this bootable diskette.
3. Put the bootable disk into TravelMate 210 series module, then reboot.
IMPORTANT: Never turn off the system power while Flash BIOS is programming. This will damage your
system.
4. After Flash BIOS is done, reboot the system.
NOTE: If there are any problems occurred during BIOS update, see Index of PQA Diagnostic Error Code
Message for troubleshooting.
38 Chapter 2
System Utility Diskette
This utility diskette is for the Acer TravelMate 210 notebook machine. It provides the following functions:
1. Panel ID Utility
2. Thermal & Fan Utility
3. Mother Board Data Utility
To use this diskette, first boot from this diskette, then a Microsoft Windows ME Startup Menu prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
IMPORTANT: If this diskette is not bootable, do the following actions before you use it:
1. Do system transfers.
2. Copy the following files to A:\.
HIMEM.SYS
RAMDRIVE.SYS
Panel ID Utility
1. Read Panel ID setting
This function will display the panel ID setting of Acer TravelMate 210 series, there maybe no values in inverter
if no ID is found.
2. Write Panel ID setting
This function will display a table of all panel IDs of Acer TravelMate 210 series, and ask to input the no.
corresponding to the panel ID of the LCD. Then, the chosen ID will be set in EEPROM.
Thermal and Fan Utility
1. Read Thermal setting
This function will show the current thermal setting of your system and CPU which include the status, current
local temp, remote temp, conversion and configuration.
2. Set Thermal setting
This function will write the default values into EEPROM.
3. Test fan
This function will test the fan.
Error message will be displayed when problem is found.
Mother Board Data Utility
1. Read Mother Board Data.
This function displays the MBD data.
2. Create MBD Header & Product & Manufacture names.
This function will create three informations and write to EEPROM automatically:
a. Header information
b. Product name
c. Manufacturer name
Chapter 2 39
3. Write MBD serial number
There are two sub-functions:
a. Create and write a new UUID - this function is used when the original UUID is lost or damaged.
b. Write UUID by user keyin - this function is used when the original UUID is kept. User may use Read
Mother Board Data function first to keep the UUID.
4. Write MBD serial number - this function will write MBD serial number by user keyin.
40 Chapter 2
System Di agnostic Diskette
IMPORTANT:
1
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 210 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
This diagnostic program is designed to perform the following diagnostic tools for Acer TravelMate 210
notebook machine. It provides the following functions.
1. PQA System Diagnostics
2. Audio Resource and Loopback Test
3. USB Register and Connect/ Disconnect Test
To use this diskette, first boot from this diskette, then a Microsoft Windows ME Startup Menu prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT: If this diskette is not bootable, do the following actions before you use it:
1. Do system transfers.
2. Copy the following files to A:\
HIMEM.SYS
RAMDRIVE.SYS
CHOICE.COM
MSCDEX.EXE
PQA System Diagnostics
NOTE: This PQA diagnostics program will test Acer TravelMate 210 notebook series hardware peripherals.
1. When you select One Test, Test command (F2 key) will only work in the first-level menu (Item Test), if you
are in sub-level menu, please press ESC to return to upper-level (Item Test) menu.
2. Use Space Bar to select/ deselect a testing item.
3. When testing is done, there will be a testing report, where you could find out whether the testing is
successful or not.
Audio Resource and Speaker-Out Test
This function will test Audio Resource and Loopback of Acer TravelMate 210 notebook series. You will see
PASS when test is successful.
You need Loopbacker when you choose Loopback Test. Please put Loopbacker in Line-in, Line-out and
Micro-in. You will see PASS when test is successful.
USB Register and Connect/ Disconnect Test
This function will test USB Register and Connect/Disconnect of TravelMate 210 notebook series.
1. Register test (USBCMD, USBINTR, FRNNUM, FLBASEADD, SOF) - test its own USB internal circuit.
2. UHCI/ OHCI test utility
a. Please prepare a USB device such as USB mouse, USB keyboard or USB modem, and leave the
USB port disconnected. (Dont connect first)
b. Program will dynamically detect the incoming device for two times, please plug the USB connector in
USB port first, then plug it out. (Connect one time, disconnect one time)
1
New added description. Please pay attention to it.
Chapter 2 41
c. The test program will show the account of connected/ disconnected, if every steps was doing right,
the screen will show PASS, otherwise show FAIL.
Running PQA Diagnostics Program
Press to move around the main menu. Press Enter to enable the selected option. The main options are
Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
The screen below appears if you select Multi Test.
PQA Vx_x xx-xx-xx
Diag Result SysInfo Option Exit
PQA Vx_x xx-xx-xx
Diag Result SysInfo Option Exit
Diag
ONE TEST
MULTI TEST
FULL TEST
QUICK TEST
42 Chapter 2
Specify the desired number of tests and press Enter.
After you specify the number of tests to perform, the screen shows a list of test items (see below).
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to
view the available options of each selected item. Press Esc to close the submenu.
The right corner screen information gives you the available function keys and the specified test number.
! Space: Enables/disables the item
! ESC: Exits the program
! F1: Help
! F2: Tests the selected item(s)
! Enter: Opens the available options
! Test Times: Indicates the number of tests to perform.
NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
NOTE: When any errors are detected by diagnostic program, refer to Index of PQA Diagnostic Error Code for
troubleshooting.
PQA Vx_x xx-xx-xx
Diag Result SysInfo Option Exit
Diag
One TEST
Multi TEST
PQA Vx_x xx-xx-xx
Diag Result SysInfo Option Exit
Diag
ONE TEST
MULTI TEST
FULL TEST
QUICK TEST
TEST COUNT VALUE (1...9999) 1
PQA Vx_x xx-xx-xx
Diag Result
SysInfo
Option
Exit
Diag
MANUAL TEST
AUTO TEST
Test Items
[ ] System Board
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache
SPACE: mark/unmark selecting item
ESC : return to upper menu
F2 : test the marked item(s)
ENTER: open sub-items menu
Test Times =1
F1 : Help menu
Chapter 3 43
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
! Wrist grounding strap and conductive mat for preventing electrostatic discharge
! Flat-bladed screw driver
! Phillips screw driver
! Tweezers
! Flat-bladed screw driver or plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Machine Disassembly and Replacement
Chapter 3
44 Chapter 3
General Informati on
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
Chapter 3 45
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
START
MODEM
COVER
BATTERY
CDROM
MODULE
DIMM
COVER
HINGE CAP
HDD
MODULE
MODEM
LCD CABLE
COVER
KEYBOARD
LAUNCH
BOARD
VIDEO
CAPTURE
KIT COVER
CDROM DIMM
MIDDLE
COVER
HDD DRIVE
HDD COVER
HDD DRIVE
CONNECT-
OR
CDROM
BOARD
LCD FPC
CABLE
B*1
B*2 E*4
J *2
D*2
B*1 A*1
C*2 F*2
LCD
MODULE
G*4
G*5
G*2
LCD
LCD
BRACKET
MICRO-
PHONE
B*2
LCD FPC
Cable
MAIN UNIT LCD BEZEL
INVERTER
BOARD
SPEAKER
G*2
G*2
46 Chapter 3
MAIN UNIT
UPPER
CASE
CHARGER
PLATE
FAN
AUDIO
BOARD
CPU
HEATSINK
RTC
BETTERY
FDD
MODULE
FDD DRIVE
FDD
DRIVE
FPC
CABLE
FDD
DRIVE
BEZEL
D*4
D*8
H*1
B*1
B*2
I*6
G*1
TOUCH
PAD
FRAME
TOUCH
PAD
SCROLL
BUTTON
TOUCH
PAD
BOARD
Panel
MAIN
BOARD
B*3
PCMCIA
SOCKET
PCMCIA
PLATE
I/O
BRACKET
MODEM
CABLE
B*4
D*2
Chapter 3 47
Screw Li st
Item Part No. Descri ption
A 86.9A353.6R0 M2.5*6
B 86.4A322.4R0 M2*4L
C 86.5A524.4R0 M3*4L
D 86.1A322.120 M2.0*12
E 86.9A552.3R0 2ML3
F 86.9A322.4R0 M2.0*4
G 86.9A553.4R0 M2.5*4L
H 86.4A522.5R0 M2*5
I 34.00015.221 SCR. HEX NUT W / WASHER&NYLOK#4
J 86.00A19.120 CD-ROM SPECIAL SCREW
48 Chapter 3
Removing the Battery Pack
1. To remove the battery pack, push the battery release button inward then slide the battery pack out from
the machine.
Removing the Battery Cover
1. To remove the battery cover, press the cover side outward carefully then remove the cover.
Chapter 3 49
Removing the CD-ROM Drive Module
1. To remove the CD-ROM drive module, push the release button outward.
2. Slide it out from the machine.
Disassembling the CD-ROM Drive Module
1. To disassemble the CD-ROM drive module, first remove four screws as shown.
2. Remove the CD-ROM drive module from the CD-ROM drive chassis.
50 Chapter 3
3. Remove the two screws from the CD-ROM board then remove the CDROM board from the drive.
Chapter 3 51
Removing the Hard Disk Drive Modul e
1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.
2. Remove the hard disk drive module out from the machine carefully.
Disassembling the Hard Disk Drive Module
1. To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket.
2. Remove the gasket from the hard disk drive module.
52 Chapter 3
3. Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket.
4. Disconnect the hard disk drive connector from the hard disk drive.
Chapter 3 53
Removing the Extended Memory
1. To remove the Extended memory from the machine, first remove the screw from the memory cover
2. Push the memory cover leftward to lift the cover off, then remove the memory cover.
3. Push out the latches on both sides of the socket and pull the memory module out from the socket.
54 Chapter 3
Removing the Modem Board
1. To remove the modem board, first remove the screw from the modem cover.
2. Remove the modem cover from the machine.
3. Remove two screws from the modem board as shown, then remove the modem board from the main unit
carefully by using a plastic bladed screw driver.
4. Disconnect the modem cable from the modem board, then remove the modem board.
Chapter 3 55
Disassembling the LCD
Removing the Hinge Cap
1. To remove the hinge caps, push the hinge caps outward then slide the hinge caps out from the main unit.
Removing the Middle Cover
1. See Removing the Hinge Cap on page 55
2. To remove the middle cover, push the middle cover rightward and lift the middle cover away.
Removing the Launch Board
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. Disconnect the launch board cable from the launch board.
56 Chapter 3
4. Remove the two screws from the launch board then remove the launch board from the middle cover.
Removing the Cable Cover
1. See Removing the Hinge Cap on page 55
2. To remove the cable cover, push the cable cover backward then pull the cover off gently.
Removing the Keyboard
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. To remove the keyboard, first pull out and upward to expose the keyboard.
Chapter 3 57
4. Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main
board.
Removing the 12.1 TFT LCD Module
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. Remove the two screws from the rear of the unit and the two from the base of the unit
6. Remove the two screws from the LCD FPC cable, and then disconnect the LCD FPC cable from the main
board.
58 Chapter 3
7. Disconnect the inverter cable from the main board and then remove the LCD module from the main unit.
8. Disconnect the the launch board cable from the main board and remove it.
Removing the LCD Bezel
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. To remove the LCD bezel, first remove the video capture kit cover from the LCD module on each side.
7. Remove the five LCD cushions and then remove the five screws from the LCD bezel.
Chapter 3 59
8. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.
Removing the Speaker
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
7. To remove the speaker, first remove the two screws from the speaker.
8. Detach the speaker from the LCD panel.
9. Disconnect the speaker cable from the speaker and then remove the speaker from the LCD module.
60 Chapter 3
Removing the Inverter Board
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
7. To remove the inverter board, first remove two screws from the inverter board.
8. Disconnect the microphone cable and LCD cable from the inverter board then remove the inverter board.
9. Disconnect the the inverter cable from the inverter board.
Removing the LCD
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
Chapter 3 61
7. To remove the LCD, first remove two screws from the LCD, then remove the LCD from the LCD panel.
Removing the Microphone
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
7. See Removing the LCD on page 60
8. Remove the microphone.
Removing the LCD Brackets
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
7. Remove two screws on each side to remove the LCD brackets.
62 Chapter 3
Removing the LCD FPC Cable
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the LCD Bezel on page 58
7. Remove the ESD tape then remove the LCD FPC cable from the LCD.
Chapter 3 63
Disassembling the Upper Case
Removing the Floppy Disk Drive Module
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. To remove the floppy disk drive module, first remove the screw from the upper case.
7. Disconnect the floppy disk drive cable from the main unit, then pull the floppy disk drive module out from
the main unit carefully.
Disassembling the Floppy Disk Drive Module
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the Floppy Disk Drive Module on page 63
64 Chapter 3
7. To disassemble the floppy disk drive module, first disconnect the floppy disk drive FPC cable from the
drive.
8. Detach the bezel from the drive carefully.
9. Remove the two screws from the floppy disk drive bracket and remove the bracket from the drive.
Removing the CPU Heatsink
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. Remove four screws from the CPU heatsink.
Chapter 3 65
7. Pull the CPU heatsink backward then rightward from the main unit.
Removing the RTC Battery
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. Use flat-bladed screwdriver to remove the RTC battery gently.
Removing the Touch Pad Cable
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. To remove the touch pad cable, first disconnect the touch pad cable from the main board.
66 Chapter 3
6. Remove the touch pad frame from the upper case carefully.
7. Remove the touchpad scroll from the upper case.
8. Remove the touch pad board then disconnect the touch pad cable from the touch pad board.
9. Remove the touch pad cable form the upper case carefully.
Chapter 3 67
Removing the Upper Case
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. To remove the upper case, first remove eight screws from the base of the unit as shown.
8. Pull the upper case from the unit gently.
68 Chapter 3
Disassembling the Lower Case
Removing the Charger Plate
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. See Removing the Upper Case on page 67
8. To remove the charger plate, first remove the screw from the charger plate then remove the charger plate
from the main board.
Removing the Fan
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. See Removing the Upper Case on page 67
8. To remove the Fan, first disconnect the fan cable from the main board.
Chapter 3 69
9. Remove the screw from the Fan, then remove the fan from the panel.
Removing the Main Board
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. See Removing the Upper Case on page 67
8. See Removing the Charger Plate on page 68
9. See Removing the Fan on page 68
10. Remove three screws from the main board as shown.
11. Pull the audio jack connector and battery connector out to remove the main board from the panel
carefully.
70 Chapter 3
12. Detach the audio board from the main board.
Removing the Modem Cable
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. See Removing the Upper Case on page 67
8. See Removing the Charger Plate on page 68
9. See Removing the Fan on page 68
10. See Removing the Main Board on page 69
11. To remove the modem cable, first disconnect the modem cable from the main board.
12. Remove the modem cable from the main board.
Chapter 3 71
Removing the PCMCIA Slot
1. See Removing the Hinge Cap on page 55
2. See Removing the Middle Cover on page 55
3. See Removing the Keyboard on page 56
4. See Removing the Cable Cover on page 56
5. See Removing the 12.1 TFT LCD Module on page 57
6. See Removing the CPU Heatsink on page 64
7. See Removing the Upper Case on page 67
8. See Removing the Charger Plate on page 68
9. See Removing the Fan on page 68
10. See Removing the Main Board on page 69
11. Remove four screws from the PCMCIA plate to remove the plate.
12. Remove two screws from the PCMCIA slot to detach it from the main board.
72 Chapter 3
Chapter 4 73
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verifi ed) Go To
Power failure. (The power indicator does not go on or
stay on.)
Power System check
POST does not complete. No beep or error codes are
indicated.
Symptom-to-FRU Index
Undetermined Problems
POST detects an error and displayed messages on
screen.
Error Messages List
The diagnostic test detected an error and displayed a
FRU code.
Running PQA Diagnostic Program
Other symptoms (i.e. LCD display problems or others). Error Symptom-to-FRU Index
Symptoms cannot be re-created (intermittent
problems).
Use the customer-reported symptoms and go to Error
Symptom-to-FRU Index.
Intermittent Problems
Undetermined Problems
Troubleshooting
Chapter 4
74 Chapter 4
System Check Procedures
Diskette Drive Check
Do the following to isolate the problem to a controller, driver, cable or diskette. A write-enabled, diagnostic
diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can
cause damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. Boot from the diagnostics diskette and start the PQA program.
2. Go to the diagnostic Diskette Drive in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1. Reconnect the diskette drive.
2. Replace the diskette driver cable.
3. Replace the diskette drive.
4. Replace the system board.
CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, cable, or CD-ROM. Make sure that the CD-ROM
does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the PQA program.
2. Go to the diagnostic CD-ROM in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1. Reconnect the CD-ROM drive.
2. Replace the diskette driver cable.
3. Replace the CD-ROM drive.
4. Replace the system board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. See Running the Diagnostics for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. (Do not replace a
non-defective FRU):
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the system board.
Chapter 4 75
The following auxiliary input devices are supported by this computer:
! Numeric keypad
! External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the PQA program (please refer to Running PQA Diagnostics
Program).
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
! Check the Power Adapter
! Check the Battery Pack
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
! Replace the System board.
! If the problem is not corrected, see Undetermined Problems.
! If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see Check the Battery Pack.
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
76 Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(+). See the
following figure
3. If the voltage is still less than 8.0 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the system board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the touchpad cables.
2. Replace the touchpad calbes.
3. Replace the touchpad.
4. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
1
2
3
4
5
6
7
Chapter 4 77
Index of Error Message
The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see Undetermined Problems on page 85.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error
Error Messages List
Error Messages Action i n Sequence
Failure Fixed Disk Reconnect hard disk drive connector.
Load Default Settings in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key Keyboard or Auxiliary Input Device Check .
Keyboard error Keyboard or Auxiliary Input Device Check.
Keyboard Controller Failed Keyboard or Auxiliary Input Device Check.
Keyboard locked - Unlock key switch Unlock external keyboard.
Monitor type does not match CMOS - Run Setup Run Load Default Settings in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn BIOS ROM
System board
System RAM Failed at offset: nnnn DIMM
System board
Extended RAM Failed at offset: nnnn DIMM
System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to
reconfigure system time, then reboot system.
System CMOS checksum bad - Default configuration
used
RTC battery
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System timer error RTC battery
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System board
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System board
Previous boot incomplete - Default configuration used Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
78 Chapter 4
Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility.
DIMM
System board
Diskette drive A error Check that the drive is defined with the proper diskette
type in BIOS Setup Utility.
Diskette Drive Check.
Incorrect Drive A type - run SETUP Check that the drive is defined with the proper diskette
type in BIOS Setup Utility
Diskette Drive Check.
System cache error - Cache disabled System board
CPU ID System board
DMA Test Failed DIMM
System board
Software NMI Failed DIMM
System board
Fail-Safe Timer NMI Failed DIMM
System board
Device Address Conflict Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Allocation Error for device Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Failing Bits: nnnn DIMM
BIOS ROM
System board
Fixed Disk n None
Invalid System Configuration Data BIOS ROM
System board
I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Operating system not found Enter Setup and see if fixed disk and drive A are
properly identified.
Diskette drive
Hard disk drive
System board
No-Beep Symptoms
Symptom / Error Action i n Sequence
No beep, power-on indicator turns off and LCD is
blank.
Power source (battery pack and power adapter).
Power System Check.
Ensure every connector is connected tightly and
correctly.
Reconnect the DIMM.
System board.
Error Messages List
Error Messages Action i n Sequence
Chapter 4 79
No beep, power-on indicator turns on and LCD is
blank.
Power source (battery pack and power adapter).
Power System Check.
Reconnect the LCD connectors
Hard disk drive
LCD inverter ID
LCD cable
Inverter
LCD
System board
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external CRT.
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
No beep, power-on indicator turns on and a blinking
cursor shown on LCD during POST.
Ensure every connector is connected tightly and
correctly.
System board
No beep during POST but system runs correctly. Speaker
Audio board
System board
No-Beep Symptoms
Symptom / Error Action i n Sequence
80 Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error Action i n Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
Enter BIOS Utility to execute Load Setup Default
Settings, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key
doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD has extra horizontal or vertical lines displayed. LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Rel ated Symptoms
Symptom / Error Action i n Sequence
Indicator incorrectly remains off or on, but system runs
correctly.
Reconnect the LED board
LED board
System board
Power-Rel ated Symptoms
Symptom / Error Action i n Sequence
Power shuts down during operation. Power source (battery pack and power adapter).
Power System Check.
Battery pack
Power adapter
Audio board
System board
The system doesnt power-on. Power source (battery pack and power adapter).
Power System Check.
Battery pack
Power adapter
Audio board
System board
The system doesnt power-off. Power source (battery pack and power adapter).
Power System Check.
Hold and press the power switch for more than 4
seconds.
System board
Chapter 4 81
Battery cant be charged Power System Check
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / Error Action i n Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error Action i n Sequence
Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute Load Default
Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error Action i n Sequence
In DOS or Windows, multimedia programs, no sound
comes from the computer.
Press Fn-F8, Speaker ON/OFF control.
Audio driver
Speaker
Audio board
System board
Internal speakers make noise or emit no sound. Press Fn-F8, Speaker ON/OFF control.
Speaker
Audio board
System board
Power Management-Related Symptoms
Symptom / Error Action i n Sequence
The system will not enter hibernation Keyboard (if control is from the keyboard)
Hard disk drive
System board
Check with Sleep Manager.
The system doesn't enter hibernation mode and four
short beeps every minute.
Hibernation Mode
Press Fn+F4 and see if the computer enters
hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesnt enter standby mode after closing
the LCD
Standby Mode
LCD cover switch
System board
The system doesn't resume from hibernation mode. Hibernation Mode
Hard disk connection board
Hard disk drive
System board
Power-Rel ated Symptoms
Symptom / Error Action i n Sequence
82 Chapter 4
The system doesn't resume from standby mode after
opening the LCD.
Standby Mode
LCD cover switch
System board
Battery fuel gauge in Windows doesnt go higher than
90%.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue to use battery until power off,
then charge battery).
Battery pack
System board
System hangs intermittently. Set Thermal Sensor Threshold.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peri pheral-Rel ated Symptoms
Symptom / Error Action i n Sequence
System configuration does not match the installed
devices.
Enter BIOS Setup Utility to execute Load Default
Settings, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
Running PQA Diagnostics Program.
System board
USB does not work correctly. System Diagnostics Diskette
System board
Print problems. Ensure that the Parallel Port in the Onboard Devices
Configuration of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems. Ensure that the Serial Port in the Onboard Devices
Configuration of BIOS Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Rel ated Symptoms
Symptom / Error Action i n Sequence
Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Power Management-Related Symptoms
Symptom / Error Action i n Sequence
Chapter 4 83
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined
Problems on page 85.
Modem-Rel ated Symptoms
Symptom / Error Action i n Sequence
Internal modem does not work correctly. System Diagnostics Diskette
Modem phone jack
Modem board
System board
84 Chapter 4
Intermittent Probl ems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 85
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly.
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
! Non-Acer devices
! Devices attached to the port replicator
! Printer, mouse, and other external devices
! Battery pack
! Hard disk drive
! DIMM
! CD-ROM
! Diskette drive
! PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
! System board
! LCD assembly
86 Chapter 4
Index of PQA Diagnosti c Error Code, Message
Error Message Acti on in Sequence
Hardware Error See System Diagnostic Diskette on page 40
BIOS Update Program Error Turn off the power and restart the system.
System Error Make sure this AFlash BIOS diskette for this model.
Without AC adapter make sure to connect AC adapter
Battery Low make sure to install a highly charged battery, and reboot
system.
Chapter 4 87
Index of PQA Diagnosti c Error Code, Message
Error Code Message Action i n Sequence
16XXX Backup battery error Backup battery
01XXX CPU or main board error Reload BIOS default setting.
System board
02XXX Memory error DIMM
System board
03XXX Keyboard error Reset Keyboard
Keyboard
System board
04XXX Video error System board
05XXX Parallel Port error System board
06XXX Serial port or main board error System board
07XXX Diskette drive error Diskette drive
System board
08XXX Hard disk error Reload BIOS default setting
Hard disk
System board
09XXX CD-ROM error Reset CD-ROM cable
CD-ROM drive
System board
10XXX Co-processor error System board
11XXX Pointing device error Reset Keyboard
Keyboard
System board
12XXX Cache test error System board
88 Chapter 4
Chapter 5 89
Top Vi ew
PCB No. 00218
CN1 PS/2 keyboard and Mouse Port CN11 Fan Connector
CN2 Modem Port CN12 CD-ROM Connector
CN3 External Display Port CN13 PCMCIA Socket Connector
CN4 Parallel Port CN14 Keyboard Cable Connector
CN5 Serial Port CN15 Diskette Drive Connector
CN6 USB Port 1 CN16 Touch Pad Calbe Connector
CN7 USB Port 2 CN17 Hdd Connector
CN8 LED & Inverter Connector J K1 DC-in Port
CN9 LCD Connector SW1 Switch
CN10 Launch Key Connector
Keyboard Switch Settings
SW-1 SW-2 SW-3
English OFF OFF OFF
J apanese ON OFF OFF
European OFF ON OFF
CN4 CN2
CN5
CN6
CN1
CN12
CN9
CN11
CN8
CN13
CN10 CN3
J K1
CN17 CN16
CN15
CN14
CN7
Jumper and Connector Locations
Chapter 5
90 Chapter 5
SW-6: Check Password
SW-6 =ON, Enable
SW-6 =OFF, Disable
SW-7: Boot Block Boot
SW-7 =OFF, Disable
SW-7 =On, Enable
SW-4/5
SW-4 SW-5
Acer OFF OFF
Hitachi ON OFF
OEM2 OFF ON
OEM3 ON ON
Chapter 5 91
Bottom View
CN19 Modem Card Cable Connector CN23 Audio Connector
CN20 Power Push Switch DM1 DIMM 1 Socket(Reverse)
CN21 Battery Connector DM2 DIMM 2 Socket
CN22 Modem Connector
CN19
CN20
CN23
CN22
DM1
DM2
CN21
92 Chapter 5
Chapter 6 93
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 210.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
FRU (Field Replaceable Unit) List
Chapter 6
94 Chapter 6
Chapter 6 95
Picture No. Partname Description Part No.
Memory
NS MEMORY SDIMM 64M
WINBOND
SDIMM 64MB
W9864CBSA75A V0.175
72.09864.C0E
MEMORY SDIMM 64M NEC SODIMM 64MB
W17064AHNC8602A
72.17064.G0N
MEMORY SDIMM 64M PSC SODIMM 64M
P464S3D24U1-11 PC10
72.46424.00N
MEMORY SDIMM 128M
NEC
SODIMM 128MB
W17128AHNC8602A
72.17128.D0N
MEMORY SDIMM 128M
WINBOND
SDIMM 128M
W9812CBSA-75 V0.175
72.09812.C0E
LCD
4 LCD SCREW CSN SCRW SILICON 050
6*3H 800
47.49A02.001
7 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0
7 LCD 12.1" SVGA HITACHI/
TX31D35VCICCA
LCD 12.1SVGA HIT/
TX31D35VCICCA
56.0740G.001
NS LCD RUBER SCREW RUBER SCREW DOWM
FL2
47.40G02.001
NS LCD CABLE C.A LCD(12.1"HITAHI)
FALCON2
50.40G07.013
NS LED/INVERTER CABLE C.A
LED&INV(12.1"&13.3)FL2
50.40G06.002
NS INVERTER INVERTER T62I172.00
REV.60 FAL
19.21030.C71
96 Chapter 6
NS SPEAKER SPEAKER13.3& 12.1 60.40G12.013
NS LCD BEZEL LCD BEZEL ASSY(12.1") 60.40G11.006
NS LCD PANEL ASSY LCD
PANEL(HIT12.1")F2M
60.40R07.001
NS MICROPHONE CABLE MIC CABLE 50.40G06.011
NS LCD SCREW CSN SCRW SILICON 050
6*
47.49A02.001
11 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0
NS AUDIO GASKET GASKET AUDIO BD
5*5*20
42.00097.181
3-2 LCD RUBER SCREW RUBER SCREW DOWM
FL2
47.40G02.001
NS LCD 13.3" TFT XGA ADT/
L133X2-3B
LCD 13.3"TFT XGA ADT/
L1
56.0741H.041
NS LCD SCREW SCREW WAFER NYLOK
NI 2M
86.9A552.3R0
NS LCD CABLE C.A
LCD(13.3"ADT)FALCON
50.40G07.032
NS GASKET TAPE GASKET TAPE 34.41J 13.001
NS LED/INVERTER CABLE C.A
LED&INV(12.1"&13.3)
50.40G06.002
NS LCD BRACKET LEFT LCD BRK -
L(ADT13.3")FL2
33.40G08.003
NS LCD BRACKET RIGHT LCD BRK -
R(ADT13.3")FL2
33.40G07.003
Picture No. Partname Description Part No.
Chapter 6 97
NS INVERTER INVERTER T62I172.00
REV
19.21030.C71
NS LCD BEZEL LCD BEZEL ASSY(13.3") 60.40G11.015
NS SPEAKER SPEAKER13.3& 12.1 60.40G12.013
NS LCD PANEL ASSY LCD
PANEL(13.3"ADT)F2M
60.40R08.001
11 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0
NS LCD SCREW BINDING SCREW BINDING BL-ZN
M2*4L
86.4A322.4R0
NS LCD RUBER SCREW RUBER SCREW DOWN
FL2
47.40G02.001
NS LCD 14.1"TFT XGA ADT/
L141X1-1
LCD 14.1"TFT XGA ADT/
L141X1-1
56.0741H.031
NS SPEAKER LEFT SPEAKER-L(14.1")FL2.5 60.41H05.002
NS SPEAKER RIGHT SPEAKER-R(14.1")FL2.5 60.41H04.002
NS LCD CABLE C.A
LCD(14.1"ADT&UNI)FL2.
5
50.41H01.003
NS LED/INVERTER CABLE CABLE ASSY LED &
INV(14.1")FL2
50.41H02.003
NS INVERTER INVERTER T62I172.00
REV.60 FAL
19.21030.C71
NS LCD BEZEL LCD BEZEL ASSY(14.1") 60.41H03.005
NS LCD PANEL ASSY LCD
PANEL(ADT14.1")F2M
60.40R09.001
7 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0
NS LCD 14.1"XGA UNIPAC/
UB141X01
LCD 14.1"XGA UNIPAC/
UB141X01
56.0741H.011
10 LCD SCREW BINDING SCREW BINDING BL-ZN
M2*4L
86.4A322.4R0
3-2 LCD RUBER SCREW RUBER SCREW DOWM
FL2
47.40G02.001
NS SPEAKER LEFT SPEAKER-L(14.1")FL2.5 60.41H05.002
NS SPEAKER RIGHT SPEAKER-R(14.1")FL2.5 60.41H04.002
Picture No. Partname Description Part No.
98 Chapter 6
NS LCD CABLE C.A
LCD(14.1"ADT&UNI)FL2.
5
50.41H01.003
NS LED/INVERTER CABLE CABLE ASSY LED &
INV(14.1")FL2
50.41H02.003
NS INVERTER INVERTER T62I172.00
REV.60 FAL
19.21030.C71
NS LCD BEZEL LCD BEZEL ASSY(14.1") 60.41H03.005
NS LCD PANEL ASSY LCD
PANEL(ADT14.1")F2M
60.40R09.001
FDD/Floppy Disk Drive
NS FDD SCREW SCREW BINDING BL-ZN
M2*4L
86.4A322.4R0
NS FDD 1.44M MCI/
J U226A252FC
FDD 1.44SLIM MCI/
J U226A252FC(H
56.01041.671
NS FDD CABLE FDD CABLE 50.40G01.002
NS FDD BRACKET FDD BRACKET 33.40G04.002
NS FDD BEZEL FDD BEZEL 60.40G15.012
Picture No. Partname Description Part No.
Chapter 6 99
HDD/ Hard Disk Drive
NS HDD CONECTOR CONN CTR ML 22P
HH98227-A2(HDD
20.80056.022
NS HDD SCREW SCREW M3*4L W/F NI 86.5A524.4R0
NS HDD 5G IBM/DJ SA-205 HDD 5G IBM/DJ SA-205
H31831
56.02017.022
NS HDD BRACKET HDD
ASSY(9.5MM)BRACKET
FALCON2
60.40G09.003
CD-ROM Drive
NS CD-ROM/DVD-ROM
SCREW
SCREW WAFER NYLOK
NI 2ML3
86.9A552.3R0
NS CD-ROM 24X TEAC/
CD224EB26
CD ROM 24XSL A03
TEA/CD224EB26
56.10061.212
NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011
NS CD-ROM/DVD-ROM
SCREW
CD-ROM SPECIAL
SCREW
86.00A19.120
NS ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY 60.40G13.003
NS CD-ROM/DVD-ROM
SCREW
SCREW WAFER NYLOK
NI 2ML3
86.9A552.3R0
Picture No. Partname Description Part No.
100 Chapter 6
NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011
NS CD-ROM/DVD-ROM
SCREW
CD-ROM SPECIAL
SCREW
86.00A19.120
NS ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY 60.40G13.003
NS CD-ROM 24X MKE/CR-177-
BAA
CD ROM 24X MKE/CR-
177-BAA 730
56.10289.001
DVD-ROM Drive
NS CD-ROM/DVD-ROM
SCREW
SCREW WAFER NYLOK
NI 2ML3
86.9A552.3R0
NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011
NS CD-ROM/DVD-ROM
SCREW
CD-ROM SPECIAL
SCREW
86.00A19.120
NS ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY 60.40G13.003
NS DVD 8X MKE/SR-8175-
BAA2
56.2241H.001
NS CD-ROM/DVD-ROM
SCREW
SCREW WAFER NYLOK
NI 2ML3
86.9A552.3R0
NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011
NS CD-ROM/DVD-ROM
SCREW
CD-ROM SPECIAL
SCREW
86.00A19.12
NS DVD-ROM 8X PIONEER/
DVD-K11
DVD 8X PIONEER/DVD-
K11
56.2237H.001
NS ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY 60.40G13.003
Picture No. Partname Description Part No.
Chapter 6 101
Heatsink
2 HEATSINK 370 CPU HEATSINK
FALCON2
34.40G01.001
Fan
NS FAN 5V FAN 5V 45*45*10
AB4505MB-GD3(B
23.10041.011
Keyboard
NS KEYBOARD US KB US NSK-84X21 91.63X07.041
KEYBOARD US NKS-84X01 US 91.63X07.001
Pointing Device
NS TOUCHPAD MULTI-SWITCH
SYNAPTIC
TOUCHPAD MULTI-
SWITCH SYNAPTIC
56.1740C.001
NS TOUCH PAD FRAME TOUCH PAD FRAME
FALCON2
41.40G01.001
NS TOUCH PAD BUTTON TOUCH PAD BUTTON
FALCON2
42.40G09.001
NS TOUCH PAD SCROLL
BUTTON
TOUCH PAD SCROLL
BUTTON FLCON2
42.40G10.003
Picture No. Partname Description Part No.
102 Chapter 6
NS TOUCH PAD FPC CABLE CABLE ASSY
TOUCHPAD FPC
FALCON
50.40G02.004
Cables
NS LAUNCH CABLE C.A LAUNCH FALCON2 50.40G05.001
Main board
NS MAINBOARD/TM210 TM210T CEL-650 MB 55.40R01.001
Boards
NS LAUNCH BOARD FALCON2 LAUNCH
BOARD
55.40G03.001
NS MODEM BOARD MODEM MDC AMBIT/
U98M005.01
54.09011.301
NS AUDIO BOARD TM210 AUDIO BD (F2M) 55.40R02.001
Picture No. Partname Description Part No.
Chapter 6 103
Adapter
NS ADAPTER 60W 90-264V 3P ADT 60W 90-264V ADP-
60DB BB 3P
25.10064.111
ADAPTER 3P ADT 3P PA-1600-02AE
W/ACER LOG
25.10068.091
Battery
NS BATERY PACK BTP-33A1 ASSY BTY PACK BTP-
33A1 FAL2
60.40G01.001
Case/Cover/Bracket Assembly
NS I/O BRACKET ASSY IO BRACKET
FALCON 2
60.40G14.001
14 MODEM COVER MODEM COVER ASSY 60.40G06.001
NS ASSEMBLY HINGE CAP ASSY HINGE CAP
FALCON 2M
6K.40RXX.XXX
NS BATTERY DOOR BATTERY DOOR
FALCON2
42.40G01.002
NS HINGE CABLE COVER CABLE COVER
(HIGHER) FALCON2
42.40G32.002
NS HDD COVER ASSY HDD COVER
FALCON2.5
60.41H14.003
NS MIDDLE COVER MIDDLE COVER ASSY 60.40G07.004
Picture No. Partname Description Part No.
104 Chapter 6
NS UPPER CASE UPPER CASE
ASSEMBLY
60.40G03.008
NS DIMM COVER DIMM COVER ASSY 60.40G05.002
NS LOWER CASE L-CASE ASSY FALCON2 60.40G04.001
Miscellaneous
NS NAME PLATE TM210 PLATE NAME
TM210(FOR 210T)
40.40R02.001
Screws
22 SCREW M2.5X6 SCREW M2.5X6 86.9A353.6R0
20 SCREW M2.0*12 SCREW M2.0*12 STEEL
B
86.1A322.120
NS SCREW BINDING BL-ZN
M2*4L
SCREW BINDING BL-ZN
M2*4L
86.4A322.4R0
Picture No. Partname Description Part No.
Appendix A 105
Model Number Definitions
Model
Number
LCD CPU Memory HDD CD/DVD Battery
210T 12.1 TFT Celeron-700 64MB 10GB 24x CD-ROM NiMH
210TE 13.3 TFT Celeron-700 64/128MB 10GB 24x CD-ROM NiMH
210TEV 13.3 TFT Celeron-700 64/128MB 10GB 8x DVD NiMH
210TER(Rev.) 13.3 TFT Celeron-700 64/128MB 10GB 4/4/20x CD-RW NiMH
210TXR(Rev.) 14.1 TFT Celeron-700 64/128MB 10GB 4/4/20x CD-RW NiMH
211T 12.1 TFT Celeron-750 64MB 10GB 24x CD-ROM NiMH
211TE 13.3 TFT Celeron-750 64/128MB 10GB 24x CD-ROM NiMH
211TEV 13.3 TFT Celeron-750 64/128MB 10GB 8x DVD NiMH
211TX 14.1 TFT Celeron-750 64/128MB 10GB 24x CD-ROM NiMH
211TXR 14.1 TFT Celeron-750 64/128MB 10GB 4/4/20x CD-RW NiMH
212TXV 14.1 TFT Celeron-800 64/128MB 10GB 8x DVD-ROM NiMH
Model Definition and Configuration
Appendix A
106 Appendix A
Appendix B 107
This computers compatibility is tested and verified by Acers internal testing department. All of its system
functions are tested under Windows Me US ACPI and Windows Me J P ACPI environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 210 Compatibility
Test Report released by the Acer Mobile System Testing Department.
Test Compatible Components
Appendix B
108 Appendix B
Mi crosoft Windows ME US/JP ACPI Environment Test
Item Specifi cations
Processor Celeron 650MHz, 128k
Celeron 700MHz, 128k
Memory NEC 64MB
Winbond 64MB
NEC 128MB
Winbond 128MB
LCD 12.1 SVGA TFT (Hitachi)
13.3 XGA TFT (ADT)
14.1 XGA TFT (ADT)
14.1 XGA TFT (Unipac)
Floppy Disk Drive MCI
Hard Disk Drive IBM 5GB
IBM 10GB
CD-ROM MKE 24X
TEAC 24X
DVD-ROM MKE 8X
Pioneer 8X
Battery Sanyo NiMH
AC Adapter Delta / ADP-60DB (3pin)
Lite-on / Pa-1600-2 (3pin)
SW Modem Ambit 56K modem
Keyboard API
Power cord 3pin
US 2pin
VGA Chip Trident
CyberBlade ALi
integrated in ALi M1632
Audio AC-Link Controller
Audio built-in the ALi M1535
Touch Pad Synaptics
Inverter AMBIT
Appendix C 109
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
! Service guides for all models
! User's manuals
! Training materials
! Main manuals
! Bios updates
! Software utilities
! Schematics
! Spare parts lists
! Chips
! TABs (Technical Announcement Bulletin)
The service repair section provides you with downloadable information on:
! Troubleshooting guides
! Tooling box information
! Repair instructions for specific models
! Basic repair guidelines
! Debug cards for Acer's latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
! Detailed information on Acer's International Traveller's Warranty (ITW)
! Returned material authorization procedures
! An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Online Support Information
Appendix C
110
Index 111
A
AC Adapter 25
AFLASH Utility 37
Audio 17, 21
B
Battery 23
battery pack
charging indicator 10
BIOS 17
package 17
ROM size 17
ROM type 17
vendor 17
Version 17
BIOS Setup Utility 29
BIOS Supports protocol 17
BIOS Utility 2936
Basic System Settings 31
Load Default Settings 36
Navigating 29
Onboard Device Configuration 33
Startup Configuration 32
System Information 30
System Security 34
Board Layout 4
Bottom View 5
Top View 4
brightness
hotkeys 13
C
Cache
controller 17
size 17
caps lock
on indicator 10
CardBus 23
CD-ROM Interface 20
Chipsets 17
computer
on indicator 10
contrast
hotkeys 13
Controllers 17
Core logic 17
CPU
core voltage 17
I/O voltage 17
package 17
type 17
D
DC-AC LCD Inverter 24
DC-DC/Charger 23
Design 2
DIMM 17
Combinations 18
package 18
Speed 18
voltage 18
Disassembly Flowchart 45
Display 2
display
hotkeys 13
Display Standby Mode 26
DMA Channel Assignment 28
DVD-ROM Interface 20
E
Environmental Requirements 26
External CD-ROM Drive Check 74
F
Features 1
Flash Utility 37
Floppy Disk Drive Interface 19
FRU (Field Replaceable Unit) List 93
H
Hard disk 17, 19
Hard Disk Drive Module
Disassembly 51
Hard Disk Standby Mode 26
Hardware Specifications and Configurations 15
HDD 17, 19
Hibernation Mode 26
Hibernation mode
Index
112 Index
hotkey 13
Hot Keys 13
I
I/O Address Map 27
Index of Error Message 77
No-Beep Symptoms 78
Index of Symptom-to-FRU Error Message 80
Indicator 80
Keyboard 82
LCD 80
Memory 81
Modem 83
PCMCIA 81
Peripheral 82
Power 80
Power Management 81
Speaker 81
Touchpad 82
Indicators 10
Intermittent Problems 84
IRQ Assignment Map 28
J
J umper and Connector Locations
Bottom View 91
SW2 Settings 89
Top View 89, 91
K
Keyboard 17, 23
Keyboard or Auxiliary Input Device Check 74
L
L2 cache 17
LCD 24
M
Machine Disassembly and Replacement 43
Mechanical Specification 27
media access
on indicator 10
Memory
Address Map 27
Memory Address Map 27
Memory Check 75
Model Number Definitions 105
Modem 18
N
Notebook Manager
hotkey 13
num lock
on indicator 10
O
Online Support Information 109
P
Panel 5
Bottom 9
Rear 8
right 8
Parallel Port 22
parallel port
setting in BIOS Utility 33
Password Setting
Hard Disk Password 35
Power-On Password 35
Setup Password 35
PC Card 10, 23
PCMCIA 23
Power Management 26
Power management 2
Power System Check 75
Battery Pack 76
Power Adapter 75
PQA 40
Processor 17
R
Removing the Battery Pack 48
RMA 93
RTC 17
S
Second Level Cache 17
Serial Port 22
speakers
hotkey 13
Standby Mode 26
Super I/O 17
System
Block Diagram 3
Layout 4
System Check Procedures 74
System Diagnostic Diskette 40
System Memory 17
System Utilities 29
Index 113
System Utility Diskette 38
T
Temperature 26
Test Compatible Components 107
Touchpad 15
touchpad
hotkey 13
Touchpad Check 76
Troubleshooting 73
U
Undetermined Problems 85
USB 23
utility
BIOS 2936
V
Video 21, 22
Resolutions 22
Video controller 17
W
Windows 98 SE/98 J P SE ACPI Environment Test
108
114 Index