PC System
Servicing
EZS-801
Selected Course Objectives
Disassemble and reassemble a PC  Identify PC
components
oday, understanding PC technology
represents the necessary fundamental
knowledge that many successful IT
programs are built on. Heathkit recognizes the
importance of student success in technical
Explore PC preventative
maintenance  DOS/Windows 98 configure,
customize and problem solving
 Registry
backup, restore and recovery  Identify I/O
addresses/IRQ request lines and DMA channels
 Master frequently used diagnostic software
programs where confidence is learned through
hands-on
exercises.
Through
carefully
engineered lab exercises, Heathkit controls the
exercise outcomes to maximize student
learning. Students learn what a PC is, how it
System Components
PC Trainer  Intel P4 processor
DOS/-
Windows 98 SE Operating Systems  17
color monitor  Workstation Parts Package
works and how operating systems control it. By
including: Fault Insertion & Removal Modules
using our exclusive Fault Insertion and
(FIRM)  Instructor Guide with Palm Device (1
Removal Modules (FIRM) students are able to
per order)  Textbooks  Workbooks  Data
replicate PC faults and develop their ability to
Recovery CD-ROM
use critical thinking skills for problem
Quick View
identification and resolution.
The course
CompTIA CAQC and ProCert Certified
supports the latest CompTIA A+ Certification
 Provides a comprehensive introduction to PC
objectives, and when combined with our PC
technology  Flexible and modular curriculum
Systems Troubleshooting prepares and qualifies
 90 hours  No prerequisites
your students for the A+ Certification exam.
Optional
Instructor
Support
Module
(ISM)
including: Full lesson plans  Required lab
materials  Reading assignment summaries
 Lesson objectives  Complete PowerPoint
slide presentation with narratives
To o l s f o r t h e M i n d
455 Riverview Drive  Building 2  Benton Harbor, MI 49022 USA  TEL 800-253-0570  FAX (269) 925-2898  www.heathkit.com  E-mail info@heathkit.com
PC Systems Servicing
Course Overview
Module 1
Computer Hardware
The Motherboard
The Boot Process
Using Edit
Using the Upper Memory
Area
Mapping Upper Memory
Working with Passwords
Module 4
Setup  Part 1
Using the Multimeter
The Microsoft Diagnostic
(MSD) Utility
Module 2
Using MS-DOS
Commands
Using MS-DOS Help
Files and Their Attributes
Executable Files
Directories
Organizing Directories
Module 3
Floppy Disk Drives
Hard Disk Drives
Examining Memory Usage
Hard Disk Drive Setup
Windows Explorer
Removing and Reinstalling
Drives
Hard Disk Drive Recovery
with Windows 98
Controlling the Boot
Process
The Power Supply
Hard Disk Drive Interfaces
Setup  Part 2
Module 6 
Troubleshooting with the
Monitor
Troubleshooting a
Malfunctioning PC
Troubleshooting without
the Monitor
Backing up the Registry
Malfunctions
Restoring the Registry
Backing up Your Data
Introduction to the
Windows 98 Desktop
Safe Mode
System Maintenance
Module 5
Evaluating the Keyboard
Using the Windows 98
Desktop
Evaluating the Mouse
Organizing Programs and
Documents
Organizing Files and
Folders
To o l s f o r t h e M i n d
PC TechnologyEZS-801  032003
455 Riverview Drive  Building 2  Benton Harbor, MI 49022 USA
TEL 800-253-0570  FAX (269) 925-2898  www.heathkit.com  info@heathkit.com
 2003 Heathkit Company, Inc., Heathkit Educational Systems, HES, and Heathkit are registered trademarks of Heathkit Company, Inc. Heathkit Company reserves the right to
alter product availability, price and/or specifications without notice. All brand, product, and company names appearing on this sheet are trademarks of their respective companies.