Business Performance Management
Business Performance
Management
Beth T. Smith
Vice President, IBM Business
Performance Management
2004 IBM Corporation
Business Performance Management
Agenda
Business performance management market
Business performance management from IBM
Why IBM for business performance management
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Business performance management
Taking an holistic approach, companies align
strategic and operational objectives with business activities to
fully manage performance through smarter decisions and actions
for greater success. Leveraging business intelligence, process
management, business service management, activity monitoring
and corporate performance management enables businesses to
fully manage company-wide performance through insightful
decisions that can help drive success
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Business performance management
IBM has put forward a bold and comprehensive vision for
what business performance management could be, and
offers an architecture and products to help companies
achieve business performance management. Predictably,
many players in this space will modify their products to
ensure they are compatible with IBMs approach.
Paul Harmon, BPTrends Newsletter, December 2004
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Worldwide market conditions
Today, 80% of CEOs surveyed state growth is back on their
corporate agendas
More than 60% of CEOs agree that new products and services
offer their companies the greatest opportunity for growth in the
next three years
Yet only 13% of CEOs surveyed rated their organizations abilities
to react to changing conditions and external forces as very good.
Rapid, optimized response in a dynamic environment is key to
becoming an On Demand Business
More responsive business processes
And a more responsive business model
Business Performance Management |
2004 IBM Corporation
Business Performance Management
CFOs rank performance management as the #1
challenge they face in meeting todays business needs
Top 5 challenges
Improving performance
management
Improving governance,
controls and risk management
52%
43%
Improving planning/
forecasting and budgeting
42%
Improving
competencies/skills
42%
Improving access to
appropriate information
38%
CFO Survey: Current state & future direction, IBM Business Consulting Services, September 2003
Business Performance Management |
2004 IBM Corporation
Business Performance Management
CFOs need integrated and tailored information
CFOs recognize that managing information is critical to success, with 70%
indicating that information is a major asset that requires significant investment
Percent of organizations views of information adequacy
79%
71%
64%
Reliable/Accurate
Timely
Consistent
53%
48%
Highly relevant
Accessible
Tailored/Customized
Cost-effective
Easy to use
Integrated
36%
35%
33%
32%
While CFOs believe that the
information they receive is
timely, reliable and consistent,
only one- third believe that
the information is easy to
use, tailored, cost- effective
or integrated.
CFO Survey: Current state & future direction, IBM Business Consulting
Services, September 2003
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Todays performance management: the reality
Complex, siloed organizations, processes, applications and infrastructure make it
difficult for business decision makers to understand when and how to
respond to market opportunities, competitors moves and regulatory changes
Make more effective decisions:
Optimize decision making with real-time contextual insight
Manage business operational disruptions effectively:
Better anticipate disruptions in day-to-day business operations and
quickly take a direct, proactive approach to improve results
Align objectives and priorities:
Drive consistent objectives and priorities across the business and
take action based on aligned, measurable criteria
Deliver continuous innovation and improvements:
Establish a flexible, readily adaptable business environment that
provides ongoing performance enhancements and optimizations
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Business performance management from IBM
Business performance management solutions from IBM combine
market-leading software, industry expertise and best practices to
enable you to better monitor, manage, analyze and
take action so you can make smarter decisions, gain
competitive advantage and achieve greater performance results.
Business performance management solutions deliver continuous
improvement and innovation by:
Aligning strategy horizontally and vertically throughout your company
Enabling proactive and directed action
Providing real-time, contextual insight
Delivering role-based visibility into business operations and metrics
Improving team productivity and effectiveness
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Delivering continuous innovation and improvement:
The IBM Business Performance Management Platform
Model
Capture, simulate, analyze, and optimize business
models to reduce risk and increase flexibility
Act
Respond at the right
time to insights
through collaboration,
optimization, and
automation to excel
Analyze
Gaining insight into business
metrics and information for
contextual based decision making
10
Business Performance Management |
Deploy
Direct deployment of
models and policies to
realize business intent in IT
Monitor
Correlate metrics and alerts in real-time
from internal and external sources to gain
visibility into the business performance
2004 IBM Corporation
Business Performance Management
Delivering continuous innovation and improvement:
The IBM Business Performance Management Platform
Model
Capture, simulate, analyze, and optimize business
models to reduce risk and increase flexibility
Aligned objectives
and priorities
Act
Respond at the right
time to insights
through collaboration,
optimization, and
automation to excel
Proactive and directed action
Deploy
Direct deployment of
models and policies to
Real-time, contextual insight realize business intent in IT
Role-based visibility
Analyze
Improved team
productivity
Gaining insight into business
metrics and information for
contextual based decision making
11
Business Performance Management |
Monitor
Correlate metrics and alerts in real-time
from internal and external sources to gain
visibility into the business performance
2004 IBM Corporation
Business Performance Management
Meeting critical business needs with business
performance management
Responsiveness
Improve business flexibility and reaction to change; improve
predictive activities; improve agility to gain competitive advantage
Risk management
Compliance monitoring and reporting; increased business oversight;
increased security and consistency
Asset utilization
Improve ROI; reduce costs; eliminate excess assets
Regulatory compliance
Address regulatory guidelines
Growth
Mergers/acquisitions; new product introduction; entry into new markets
Cost reduction
Remove costs from business activities; automate processes
Customer intimacy
Better understand customer actions and needs; manage customer
satisfaction, loyalty and profitability
12
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Business performance management is an integral part
of Software Groups integrated platform
Business Driven Development
Business Performance Management
People
Integration
Process
Integration
Application Integration
Application Infrastructure
Information
Integration
Modular product
portfolio built on
open standards
Functionally rich,
adopted incrementally
Simple to develop,
deploy and manage
Integrated role-based
tools for development
& administration
Infrastructure Management
Accelerators
13
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Business performance management is an integral part
of Software Groups integrated platform
Business Driven Development
Business Performance Management
People
Integration
Process
Integration
Information
Integration
Aligned objectives
and priorities
Proactive and directed action
Real-time, contextual insight
Role-based visibility
Application Integration
Application Infrastructure
Improved team
productivity
Infrastructure Management
14
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Achieve results with IBM software solutions
Aligned objectives
and priorities
Proactive and
directed action
Real-time,
contextual insight
Role-based visibility
Improved team
productivity
15
Business Performance Management |
Workplace, WBI Monitor,
TBSM, TSLA, WBI Modeler
WBI Modeler, WBI Monitor, TBSM,
TSLA, DB2 Alphablox, Workplace
WBI Modeler, WBI Monitor, DB2 DWE, DB2
Alphablox, WebSphere Information Integrator
Workplace, WBI Monitor,TBSM, TSLA,
DB2 Alphablox, WebSphere Portal
Workplace, WBI Modeler
2004 IBM Corporation
Business Performance Management
Why IBM for business performance management?
Proven expertise and innovative technologies
IBM Business Consulting Services: #1 provider of business performance
management solutions
Strategic investments that focus on new, leading-edge technologies
Market leader in process management, analytics,
systems management, role-based visibility
Integrated platform that lets you extend the value
of existing investments and address performance
issues at your own pace
Extensive Business Partner network
Vision thats shaping todays business
performance management market
16
Business Performance Management |
2004 IBM Corporation
Business Performance Management
Thank You
2004 IBM Corporation
