WELCOME TO iSMASH
PARTNER SERVICES
We specialise in express Repairs & Personalisation of
Smartphones, Tablets & Computers for corporate clients.
corporate@ismash.com
www.ismash.com
Telephone: 0207 640 3111
ABOUT US
SMART DEVICES. SMART PEOPLE
iSmash is a high tech, high fashion brand that specialises in the
personalisation and repair of smartphones, tablets, Mac and PC.
Founded in 2012, iSmash now has 12 stores across the Greater
London area and is expanding nationwide throughout 2016.
OUR PROMISE :
Professional quality service
Minimal turnaround times
Security of private information
BUSINESS SERVICES
SMART DEVICES. SMART PEOPLE
Express repairs for smartphone, tablet, computers
(hardware upgrades) secure
Liquid damage repair
Data recovery / Data Wipe
IT support
Insurance
Corporate personalisation branded housings,
engraving, printed cases
Refurbished handsets Simfree, Grade A, History
checked
Trade in service
Contracts + Handsets
HOW IT WORKS
SMART DEVICES. SMART PEOPLE
BOOK ONLINE BY EITHER:
In store
Courier
Call out
Post in
PAYMENT OPTIONS:
POA
On account
BUSINESS ACCOUNTS
SMART DEVICES. SMART PEOPLE
Dedicated account manager
Business rates
Employee devices and business devices
Exclusive monthly benefits
ARRANGING A REPAIR
SMART DEVICES. SMART PEOPLE
This is the process for business customers who pay for their services
on account. An email must be sent to corporate@ismash.com with
the Business repair form filled out including;
Device IMEI
Contact Name & Telephone number
Contact Information repair updates
Nature of repair
Should a courier be required; please copy in
warehouse@ismash.com including;
Contact Name & Telephone number
Collection address
Return address
*48 Hour courier services will be billed at 10 for collection and return. (48 hour turn around).
Costs for same day courier services will be confirmed via email.
FIND A STORE
Blue Water
DA9 9ST
Fleet Street
EC4Y1BN
Kings Road (Chelsea)
SW3 4NX
Telephone:
020 640 3113
Telephone:
0207 640 3114
Telephone:
020 7351 9656
Store Manager:
Radovan Licina
Store Manager:
Mat Pitman
Store Manager:
Mat Butler
Email:
bluewater@ismash.com
Email:
fleet.street@ismash.com
Email:
kingsroad@ismash.com
Canary Wharf
E145HX
Guildford
GU14LB
Lakeside
RM202ZN
Telephone:
020 7538 4490
Telephone:
0207 640 3119
Telephone:
0207 640 3118
Store Manager:
Dominic Strauli
Store Manager:
Andrew Shovlin
Store Manager:
Kumar
Email:
canarywharf@ismash.com
Email:
bluewater@ismash.com
Email:
Lakeside@ismash.com
Chiswick Drop in Centre W4 5PY
High Street Kensington W85ED
Victoria Station
SW1V1JU
Telephone:
0207 640 3111
Telephone:
020 3751 9146
Telephone:
0207 821 5533
Store Manager:
Priya Vyas
Store Manager:
Radovan Licina
Store Manager:
Stuart West
Email:
chiswick@ismash.com
Email:
highstreetken@ismash.com
Email:
Victoriastation@ismash.com
Fenchurch Place
EC3M4AJ
Kingston Store
KT11RJ
Westfield
W127GF
Telephone:
0207 640 3116
Telephone:
0207 640 3117
Telephone:
0207 640 3115
Store Manager:
Mat Pitman
Store Manager:
Chris Dejesus
Store Manager:
Max Townsend
Email:
fenchurch@ismash.com
Email:
kingston@ismash.com
Email:
westfieldwhitecity@ismash.com
CORPORATE CONTACTS
SMART DEVICES. SMART PEOPLE
Business correspondence to be sent to:
corporate@ismash.com
T: +44 207 657 1195 | M: +44 758 544 6931
Accounts correspondence to be sent to:
accountspayable@ismash.com
WARRANTY & AFTERCARE
SMART DEVICES. SMART PEOPLE
All services provided by iSmash are covered by a
12 month warranty (excluding liquid damage).
Repair Time
Warranty
Provided
Insurance from:
Apple Screens
30 Minutes
12 Months
3 a month
Apple iPad screens
90 Minutes
Android & Window phone repairs
30 Minutes
12 Months
3 a month
Liquid Damage
48 Hours
1 Month
3 a month
Window Repairs
30 Minutes
12 Months
3 a month
Mac & PC Repairs
90 minutes 48 Hours
(Problem dependent)
12 Months
10 a month
3 a month
corporate@ismash.com
www.ismash.com
Telephone: 0207 640 3111
