SERVPRO® Production
Training Guide
Table of Contents
Table of Contents ........................................................................................ 2
Introduction ............................................................................................... 4
Section 1, Employee Orientation ................................................................. 6
Section 2, Safety .......................................................................................... 7
Section 3, Customer Service ........................................................................ 8
Section 4, Initial Training ........................................................................... 9
Section 5, Fire Job Process ........................................................................ 12
Section 6, Water Job Process .................................................................... 14
Section 7, Mold Job Process ...................................................................... 16
Section 8, Cleaning (Non-Restoration) Job Process ................................... 17
Section 9, Production Crew and Job Supervision ...................................... 18
Section 10, Communication ...................................................................... 19
Section 11, Expense Control ...................................................................... 20
Section 12, Production Management ......................................................... 21
Section 13, Estimating ............................................................................... 22
Section 14, ScanER XL .............................................................................. 23
Calendar, Month 1: Initial Training ........................................................... 24
Calendar, Month 2: Fire ............................................................................ 25
Calendar, Month 3: Water ......................................................................... 26
Calendar, Month 4: Mold/Direct ............................................................... 27
Calendar, Month 5: Production Manager Training .................................... 28
Introduction
The SERVPRO® Production Training Guide is a comprehensive way for a new employee to
learn about their job. Within this guide, you will find several sections that will aid in your
training and development as an employee.
Production jobs in the Servpro Franchise System build on one another. The three positions
represented in this guide are Production Technician, Crew Chief, and Production Manager. Each
of these positions has roles and responsibilities that add on to the previous position. For example,
a Crew Chief should know everything a Production Technician knows on top of the roles
specific to a Crew Chief. The same goes for a Production Manager, who should be trained at all
three.
With this staggered approach to training in mind, a brand new production employee can use this
guide to start their training as a Production Technician all the way through to a Production
Manager.
Sections 1 through 13 in the Training Guide show a detailed listing of the various items that need
to be completed by a new employee to be thoroughly trained at their job. These are broken down
into sections based on the types of work you will be doing, such as the fire and water job
processes. Each section also gives a list of the necessary training tools you will need.
Each of these sections is divided into individual tasks, each of which can be completed at the
beginning or end of the day, or both if you choose. Each task is intended to be 20 minutes or less.
This enables you to train on the job while still learning new things. Also, these bite-sized training
segments are not as overwhelming, so you don’t get burned out with training.
Each of the tasks on the training guide has a section for you to initial when it is complete. There
is also an area for your supervisor to initial. Once each section is completed, you and your
supervisor both sign at the end of the section to mark it complete. Then, it’s time to move onto
the next section.
In the Training Calendar, you have a road map that lays out the various training months as an
employee. This will give you a quick view of the training you can expect on each day.
Remember that the calendar is just a suggestion to go by. If you and your supervisor choose
to train in a different order, you can still use this guide by switching weeks and days as needed.
This allows you to customize the training to fit what type of crew you work on.
To use the calendar, just look at the appropriate day to find the suggested training tasks for the
day. Consult the training guide for an explanation of these tasks.
This calendar is not intended to show the type of work you are doing day to day. Rather, it shows
the type of extra training you can do on top of your on the job training. Also note that this
training calendar does not include weekends.
Now that you have a basic understanding of how the training guide works, let’s look at what
each position should do for training:
Production Technician: Sections 1-8, Calendar months 1-4.
Crew Chief: Sections 1-11, Calendar months 1-4.
Production Manager: Sections 1-13, Calendar months 1-5.
As you can see, each job builds on the previous one. As these tasks are completed, along with
your on-the-job training, you will gain a better understanding of your job.
Good luck, and welcome to SERVPRO!
Production Training Guide
Employee Name: __________________________ Date Received: ____________
Section 1
Employee Orientation
This section will take you through all of the initial concerns that must be addressed in your new job.
Most of this section consists of forms and policies that you must sign and understand before starting
work. All of these forms will be supplied by your supervisor.
Required Resources:
New employee orientation packet.
Employee Supervisor Date
Task Description
Initials Initials Completed
1-1 Review and sign Employment & Non-Compete Agreement
1-2 Review and sign Job Description
Review Employee Handbook and sign Receipt Form
1-3
(including Illness, Vacation, and Time-Off Policies)
Review On-call policies and assign pager/cell phone (if
1-4
applicable)
1-5 Review benefits and details of wage/salary administration
1-6 Review and complete Payroll Forms and Insurance Forms
1-7 Meet other Team Members, learn their roles, and tour work
areas
1-8 Review and sign weekend work policy and on call schedule
1-9 Review and discuss uniform philosophy and policies
1-10 Measure and order uniforms (if applicable)
Review and discuss training resources and Franchise
1-11
training philosophy
Discuss key role of integrity in position with the Owner /
1-12
Production Manager (PM) / General Manager (GM)
Review and discuss expectations of increasing knowledge of
1-13
the cleaning and restoration industry with the Owner / PM
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
6 New Employee Orientation Activities
Section 2
Safety
This required section takes a new employee through the necessary steps needed to ensure their safety on
the job. Much of this section is required by OSHA before starting work. Many of these steps will be
done with your supervisor to ensure you are prepared to work.
Required Resources:
The Safety Manual (#35076)
Emergency action plan.
Illness and Injury Prevention Handbook.
Professional Cleaning Products Reference Manual (#35026).
Employee Supervisor Date
Task Description
Initials Initials Completed
2-1 Review and become familiar with Safety Manual (#35076).
2-2 Review blood borne pathogens handling procedures.
2-3 Take online medical evaluation for respirator.
Take respirator fit test and review correct usage with
2-4
Owner/Production Manager.
2-5 Complete all necessary shots.
2-6 Review confined space safety procedures.
Review hazardous communications procedures for informing
2-7
all employees of hazardous situations.
2-8 Review portable fire extinguisher usage and storage.
2-9 Review franchise emergency action plan.
Review with your supervisor the use of Personal Protective
2-10
Equipment (PPE), and take fit test for respirator.
Review the Illness and Injury Prevention Handbook (In
2-11
Attachment 2 of Safety Manual).
Review with your supervisor the procedures for reporting
2-12
accidents, injuries, and illnesses.
Review and become familiar with the Introduction to
2-13 SERVPRO Professional Cleaning Products Reference
Manual (#35026).
Review the Material Safety Data Sheets (MSDS) for the core
2-14
cleaning products.
2-15 Review safety procedures for operating equipment.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
7 New Employee Orientation Activities
Section 3
Customer Service
This section takes you through several lessons on dealing with customers. This is a vital part of Servpro,
so it is good to learn all you can about this subject.
Required Resources:
Customer Service eLearning Lesson downloaded from ServproNET.
Employee Supervisor Date
Task Description
Initials Initials Completed
Watch Module 1 of the Customer Service eLearning in the
3-1
TrainER section on ServproNET.
Watch Module 2 of the Customer Service eLearning in the
3-2
TrainER section on ServproNET.
Watch Module 3 of the Customer Service eLearning in the
3-3
TrainER section on ServproNET.
Watch Module 4 of the Customer Service eLearning in the
3-4
TrainER section on ServproNET.
Observe and perform initial customer contact with
3-5
supervisor.
Observe and perform permission to set up staging area with
3-6
supervisor.
3-7 Observe and perform a final walk-through with supervisor.
Review the process for handling customer complaints with
3-8
supervisor.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
8 New Employee Orientation Activities
Section 4
Initial Crew Training
As a new production employee, there is a vast amount of knowledge to learn about your part of the
business. As such, the next several sections are divided into the different types of production work you
will encounter. This section covers the basics, touching on all areas of the business. There is a lot to
learn here, but you can handle it one bite at a time.
Required Resources:
Production Training System (#35700). Includes EZ Production guidelines, Crew Training
Course, and Crew Calendar.
Job file documentation.
Truckmount operator’s manual.
Employee Supervisor Date
Task Description
Initials Initials Completed
Review and become familiar with all EZ Production
4-1
Guidelines (Production Training System, Section 4, #35700).
4-2 Observe a Work In Progress (WIP) board meeting.
Observe van preparation for jobs, and practice with
4-3
supervisor.
4-4 Review cleaning agents stocked on van.
Review equipment stocked on van (rakes, towels, buckets,
4-5
etc.).
4-6 Review proper job-site setup and breakdown procedures.
Read and become familiar with all paperwork necessary for
4-7
a job.
Review maintenance checklists for any equipment and
4-8
vehicles you use.
Review the maintenance schedule and cleaning processes
4-9
for the warehouse and other work areas.
4-10 Review the operator’s manual for truck mount.
4-11 Review all available wands for truck mount.
4-12 Review process for reporting and documenting damaged
equipment.
4-13 Observe vehicle maintenance, and practice with supervisor.
For one week, inventory and load the van for the day’s jobs
4-14
under supervision.
Crew Training Calendar
4-15 Week 1
4-16 Week 2
4-17 Week 3
4-18 Week 4
4-19 Week 5
4-20 Week 6
9 New Employee Orientation Activities
4-21 Week 7
4-22 Week 8
4-23 Week 9
4-24 Week 10
4-25 Week 11
4-26 Week 12
4-27 Week 13
4-28 Week 14
4-29 Week 15
4-30 Week 16
ECTP Crew Training Course
4-31 Lesson 1
4-32 Lesson 2
4-33 Lesson 3
4-34 Lesson 4
4-35 Lesson 5
4-36 Lesson 6
4-37 Lesson 7
4-38 Lesson 8
4-39 Lesson 9
4-40 Lesson 10
4-41 Lesson 11
4-42 Lesson 12
4-43 Lesson 13
4-44 Lesson 14
4-45 Lesson 15
4-46 Lesson 16
4-47 Lesson 17
4-48 Lesson 18
4-49 Lesson 19
4-50 Lesson 20
4-51 Lesson 21
4-52 Lesson 22
4-53 Lesson 23
4-54 Lesson 24
4-55 Lesson 25
4-56 Lesson 26
4-57 Lesson 27
4-58 Lesson 28
4-59 Lesson 29
4-60 Lesson 30
4-61 Lesson 31
10 New Employee Orientation Activities
4-62 Lesson 32
4-63 Lesson 33
4-64 Lesson 34
4-65 Lesson 35
4-66 Lesson 36
4-67 Lesson 37
4-68 Lesson 38
4-69 Lesson 39
4-70 Lesson 40
4-71 Lesson 41
4-72 Lesson 42
4-73 Lesson 43
4-74 Lesson 44
4-75 Lesson 45
4-76 Lesson 46
4-77 Lesson 47
4-78 Lesson 48
4-80 Lesson 49
4-81 Lesson 50
4-82 Lesson 51
4-83 Lesson 52
4-84 Lesson 53
4-85 Lesson 54
4-86 Lesson 56
4-87 Lesson 57
4-88 Lesson 58
4-89 Lesson 59
4-90 Lesson 60
4-91 Take Crew Training Course Test
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
11 New Employee Orientation Activities
Section 5
Fire Job Process
This section focuses specifically on the fire job process. It will give you a better understanding of how to
handle fire damages.
Required Resources:
Contents Cleaning eLearning Lesson downloaded from ServproNET.
Carpet Cleaning eLearning Lesson downloaded from ServproNET.
Upholstery Cleaning eLearning Lesson downloaded from ServproNET.
Operator’s manuals for each of the following: rotary floor cleaner, thermal fogger, upholstery
and drapery machine, and vacuum.
ECTP Fire Manual (#35043).
Employee Supervisor Date
Task Description
Initials Initials Completed
Watch Module 1 of the Contents Cleaning eLearning in the
5-1
TrainER section on ServproNET.
Watch Module 2 of the Contents Cleaning eLearning in the
5-2
TrainER section on ServproNET.
Watch Module 3 of the Contents Cleaning eLearning in the
5-3
TrainER section on ServproNET.
Watch Module 4 of the Contents Cleaning eLearning in the
5-4
TrainER section on ServproNET.
Watch Module 1 of the Carpet Cleaning eLearning in the
5-5
TrainER section on ServproNET.
Watch Module 2 of the Carpet Cleaning eLearning in the
5-6
TrainER section on ServproNET.
Watch Module 3 of the Carpet Cleaning eLearning in the
5-7
TrainER section on ServproNET.
Watch Module 4 of the Carpet Cleaning eLearning in the
5-8
TrainER section on ServproNET.
Watch Module 5 of the Carpet Cleaning eLearning in the
5-9
TrainER section on ServproNET.
Watch Module 1 of the Upholstery Cleaning eLearning in the
5-10
TrainER section on ServproNET.
Watch Module 2 of the Upholstery Cleaning eLearning in the
5-11
TrainER section on ServproNET.
Watch Module 3 of the Upholstery Cleaning eLearning in the
5-12
TrainER section on ServproNET.
Watch Module 4 of the Upholstery Cleaning eLearning in the
5-13
TrainER section on ServproNET.
Watch Module 5 of the Upholstery Cleaning eLearning in the
5-14
TrainER section on ServproNET.
Observe carpet pretesting and cleaning, and practice with
5-15
supervisor.
Observe upholstery pretesting and cleaning, and practice
5-16
with supervisor.
12 New Employee Orientation Activities
Observe ceiling and wall pretesting and cleaning, and
5-17
practice with supervisor.
Observe hard floor pretesting and cleaning, and practice with
5-18
supervisor.
Observe contents pretesting and cleaning, and practice with
5-19
supervisor.
5-20 Observe thermal fogging, and practice with supervisor.
Review with supervisor the steps and forms necessary to
5-21
document a job file and a Fire folder.
5-22 Review the operator’s manual for roto floor cleaner.
5-23 Review the operator’s manual for thermal fogger.
Review the operator’s manual for upholstery and drapery
5-24
cleaning machine.
5-25 Review the operator’s manual for vacuum.
5-26 Review the use of all available sprayers.
For one week, set up staging area for fire job under
5-27
supervision.
For one week, prepare rooms for cleaning process under
5-28
supervision.
For one week, assist the crew chief and other personnel in
5-29
the fire cleaning process.
For one week, perform end of job cleanup and breakdown
5-30
under supervision.
ECTP Fire Restoration Course
5-31 Complete Chapter 1
5-32 Complete Chapter 2
5-33 Complete Chapter 3
5-34 Complete Chapter 4
5-35 Complete Chapter 5
5-36 Complete Chapter 6
5-37 Complete Chapter 7
5-38 Complete Chapter 8
5-39 Complete Chapter 9
5-40 Complete Chapter 10
5-41 Complete Chapter 11
5-42 Take certification test
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
13 New Employee Orientation Activities
Section 6
Water Job Process
As with the previous section, this section focuses on one specific area. In this case, you will be gaining a
better understanding of the water job process.
Required Resources:
Water Damage eLearning Lesson downloaded from ServproNET.
Water folder.
Operator’s manuals for all monitoring equipment.
Operator’s manuals for dehumidifiers and air movers.
ECTP Water Damage Manual (#35042).
Employee Supervisor Date
Task Description
Initials Initials Completed
Watch Module 1 of the Water Damage eLearning in the
6-1
TrainER section on ServproNET.
Watch Module 2 of the Water Damage eLearning in the
6-2
TrainER section on ServproNET.
Watch Module 3 of the Water Damage eLearning in the
6-3
TrainER section on ServproNET.
Watch Module 4 of the Water Damage eLearning in the
6-4
TrainER section on ServproNET.
Watch Module 5 of the Water Damage eLearning in the
6-5
TrainER section on ServproNET.
Observe water damage cleanup and monitoring and practice
6-6
with supervisor.
Review with supervisor the steps and forms necessary to
6-7
document a job file and a Water folder.
Review the use of all water monitoring equipment and read
6-8
appropriate operating manuals.
6-9 Review the operator’s manual for dehumidifier.
6-10 Review the operator’s manual for air mover.
For one week, set up staging area for each water job under
6-11
supervision.
For one week, prepare rooms for water mitigation process
6-12
under supervision.
For one week, assist the crew chief and other personnel in
6-13
the mitigation process.
For one week, perform end of job cleanup and breakdown
6-14
under supervision.
ECTP Water Damage Certification
6-15 Complete Chapter 1
6-16 Complete Chapter 2
6-17 Complete Chapter 3
6-18 Complete Chapter 4
6-19 Complete Chapter 5
14 New Employee Orientation Activities
6-20 Complete Chapter 6
6-21 Complete Chapter 7
6-22 Complete Chapter 8
6-23 Complete Chapter 9
6-24 Complete Chapter 10
6-25 Complete Chapter 11
6-26 Complete Chapter 12
6-27 Complete Chapter 13
6-28 Take certification test
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
15 New Employee Orientation Activities
Section 7
Mold Job Process
This section deals with some of the issues you will face when handling mold jobs.
Required Resources:
Operator’s manual for HEPA vacuum.
Operator’s manual for air scrubbers.
Employee Supervisor Date
Task Description
Initials Initials Completed
7-1 Practice setting up mold containment with supervisor.
For one week, inventory and load the van for the day’s mold
7-2
jobs under supervision.
For one week, set up staging area for each mold job under
7-3
supervision.
For one week, assist the crew chief and other personnel in
7-4
the mold mitigation process.
For one week, perform end of job cleanup and breakdown
7-5
under supervision.
7-6 Review the operator’s manual for HEPA wet-dry vacuum.
7-7 Review the operator’s manual for air scrubber.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
16 New Employee Orientation Activities
Section 8
Cleaning (Non-Restoration) Job Process
This section goes over jobs that are cleaning only. In most cases, these are non-insurance jobs such as
residential carpet cleaning. Most of this training will be done on the job.
Required Resources:
Direct cleaning work order.
Direct cleaning price list.
Employee Supervisor Date
Task Description
Initials Initials Completed
8-1 Review work order form and price lists for direct jobs.
Observe residential carpet pretesting and cleaning, and
8-2
practice with supervisor.
Observe residential upholstery pretesting and cleaning, and
8-3
practice with supervisor.
For one week, prepare rooms for cleaning process under
8-4
supervision.
For one week, assist the crew chief and other personnel in
8-5
the cleaning process.
For one week, perform end of job cleanup and breakdown
8-6
under supervision.
For one week, observe and perform water damage job
8-7
monitoring.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
17 New Employee Orientation Activities
Section 9
Production Crew and Job Management
This section is the beginning of Crew Chief Training. It goes through some of the job management steps
that a Crew Chief should know.
Required Resources:
Job Diary.
Certificate of Satisfaction.
Crew Rules.
Uniform Guidelines.
Employee Supervisor Date
Task Description
Initials Initials Completed
9-1 Review and become familiar with the Job Diary.
Review and become familiar with the Certificate of
9-2
Satisfaction.
Review the process for handling crew problems with
9-3
supervisor.
9-4 Review and become familiar with crew rules.
9-5 Review uniform guidelines.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
18 New Employee Orientation Activities
Section 10
Communication
Communication is a very important part of any Servpro job. This section reviews some areas of concern
for the Crew Chief.
Required Resources:
Work Order.
Franchise phone list.
Employee Supervisor Date
Task Description
Initials Initials Completed
Review with Project Manager/Office Manager the process for
10-1
rescheduling jobs.
Review the process for making changes to a Work Order
10-2
from customer feedback.
Obtain list of phone numbers for Office staff, Production
10-3
Manager, Owner, etc.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
19 New Employee Orientation Activities
Section 11
Expense Control
Though they are not concerned with financial issues often, a Crew Chief is responsible for controlling
expenses. By working with your supervisor and discussing the issues below, you can help to keep a
handle on production expenses.
Employee Supervisor Date
Task Description
Initials Initials Completed
Review measures to control job expenses with the
11-1
Production Manager.
Learn inventory system for control of products, equipment,
11-2
and supplies.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
20 New Employee Orientation Activities
Section 12
Production Management
The remaining sections are specifically designed for a Production Manager. They deal with larger issues
beyond just cleaning to ensure that the job is progressing as it should.
Required Resources:
Franchise Performance Evaluation.
Production Job Descriptions.
Human Resources Manual (#35078).
Production Training System (#35700).
Office Procedures Manual (#35521).
Employee Supervisor Date
Task Description
Initials Initials Completed
Review training for a Production Technician and Crew Chief
12-1
with General Manager/Owner.
12-2 Review crew rules with the General Manager/Owner.
Review the performance evaluation process with the
12-3
General Manager/Owner.
Review job descriptions for Production Technician and
12-4
Crew Chief positions.
12-5 Review the Human Resources Manual (#35078).
Observe two job interviews with owner to learn interview
12-6
techniques.
12-7 Read the Production Training System Manual (#35700).
Observe and present a Work In Progress (WIP) board
12-8
meeting with General Manager/Owner).
12-9 Observe and give a Job Briefing with supervision.
Review process for handling employee misconduct with
12-10
General Manager/Owner.
Review job scheduling procedures with General
12-11
Manager/Owner.
12-12 Observe and manage a large loss job with supervision.
12-13 Review the SERVPRO Office Procedures Manual (#35521).
Watch all available Trainer eLearning lessons on
12-14
Production.
Review with Owner/General Manager process for managing
12-15
subcontractors.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
21 New Employee Orientation Activities
Section 13
Estimating
This section deals with estimating. Aside from managing production jobs and crews, this is one of the
most important responsibilities of a Production Manager.
Required Resources:
Estimating Manual (#35039)
Employee Supervisor Date
Task Description
Initials Initials Completed
Estimating Manual
13-1 Complete Chapter 1
13-2 Complete Chapter 2
13-3 Complete Chapter 3
13-4 Complete Chapter 4
13-5 Complete Chapter 5
13-6 Complete Chapter 6
13-7 Complete Chapter 7
13-8 Complete Chapter 8
Review with Owner process for estimating equipment and
13-9
supplies.
13-10 Go through scoping process in the field (at least 4 jobs).
Review water, fire, and mold job estimates with Owner and
13-11
discuss potential problems.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
22 New Employee Orientation Activities
Section 14
ScanER XL
A big part of estimating is becoming familiar with estimating software. This section deals with ScanER
XL, Servpro’s estimating software.
Required Resources:
Servpro Office Automation CD.
Franchise price lists.
National Account Agreements on ServproNET.
Employee Supervisor Date
Task Description
Initials Initials Completed
14-1 Review ScanER XL documentation (SERVPRO Office
Automation Manual).
Take the ScanER XL training modules (SERVPRO Office
14-2
Automation CD).
14-3 Review Franchise price lists.
Enter in ScanER XL two sample Water jobs and two sample
14-4
Fire jobs (minimum 4 rooms each).
14-5 Review and print Estimates and Work Orders.
Review National Account Guidelines on ServproNET
14-6
(Bulletin # 2895-F).
Review with Owner/Mkt. Mgr. National Accounts
14-7
Participation Agreement.
Employee Signature: _______________________________ Completed On: __________
Supervisor Signature: ________________________________ Verified On: _____________
23 New Employee Orientation Activities
Month 1: Initial Training
Day 1 Tasks: Day 2 Tasks: Day 3 Tasks: Day 4 Tasks: Day 5 Tasks:
1-1 through 1-13 3-2 3-3 3-4, 3-5, 3-6 4-5, 4-6
2-1 through 2-15 4-2 4-3 4-4
3-1 10-1, 10-2 10-3
4-1, 4-15
Day 6 Tasks: Day 7 Tasks: Day 8 Tasks: Day 9 Tasks: Day 10 Tasks:
4-16 4-31 3-7, 3-8 4-7 4-8
9-1, 9-2 4-32 4-33 4-34
9-3, 9-4, 9-5
Day 11 Tasks: Day 12 Tasks: Day 13 Tasks: Day 14 Tasks: Day 15 Tasks:
4-9, 4-36 4-11, 4-12,4-37 4-13, 4-38 4-39, 4-40
4-17, 4-35 11-2
11-1
Day 16: Day 17 Tasks: Day 18 Tasks: Day 19 Tasks: Day 20 Tasks:
4-42, 4-43 4-44, 4-45 4-46, 4-47 4-48, 4-49
4-14, 4-18, 4-41
24 New Employee Orientation Activities
Month 2: Fire Training
Day 21 Tasks: Day 22 Tasks: Day 23 Tasks: Day 24 Tasks: Day 25 Tasks:
4-19, 4-50 4-51 4-52 4-53 4-54
5-1, 5-27 5-2, 5-3 5-4, 5-19 5-5, 5-6 5-7, 5-8, 5-9, 5-15
Day 26 Tasks: Day 27 Tasks: Day 28 Tasks: Day 29 Tasks: Day 30 Tasks:
4-20, 4-55 4-56 4-57 4-58 4-59
5-10, 5-11, 5-28 5-12, 5-13 5-14, 5-16, 5-31 5-17, 5-32 5-18, 5-22, 5-33
Day 31 Tasks: Day 32 Tasks: Day 33 Tasks: Day 34 Tasks: Day 35 Tasks:
4-21, 4-60 4-61 4-62 4-63 4-64
5-29, 5-34 5-20, 5-35 5-21, 5-36 5-22, 5-37 5-23, 5-38
Day 36 Tasks: Day 37 Tasks: Day 38 Tasks: Day 39 Tasks: Day 40 Tasks:
4-22, 4-65 4-66 4-67 4-68 4-69
5-24, 5-30 5-25, 5-39 5-26, 5-40 5-41 5-42
25 New Employee Orientation Activities
Month 3: Water Training
Day 41 Tasks: Day 42 Tasks: Day 43 Tasks: Day 44 Tasks: Day 45 Tasks:
4-23, 4-70 4-71 4-72 4-73 4-74
6-1, 6-6, 6-11 6-2, 6-7 6-3, 6-8 6-4, 6-9 6-5, 6-10
Day 46 Tasks: Day 47 Tasks: Day 48 Tasks: Day 49 Tasks: Day 50 Tasks:
4-24, 4-75 4-76 4-77 4-78 4-79
6-12 6-15, 6-16 6-17 6-18 6-19
Day 51 Tasks: Day 52 Tasks: Day 53 Tasks: Day 54 Tasks: Day 55 Tasks:
4-25, 4-80 4-81 4-82 4-83 4-84
6-13 6-20, 6-21 6-22 6-23 6-24
Day 56 Tasks: Day 57 Tasks: Day 58 Tasks: Day 59 Tasks: Day 60 Tasks:
4-26, 4-85 4-86 4-87 4-88 4-89
6-14 6-25 6-26 6-27 6-28
26 New Employee Orientation Activities
Month 4: Mold/Direct Training
Day 61 Tasks: Day 62 Tasks: Day 63 Tasks: Day 64 Tasks: Day 65 Tasks:
4-27, 4-90 4-91 7-7
7-1, 7-2 7-6
Day 66 Tasks: Day 67 Tasks: Day 68 Tasks: Day 69 Tasks: Day 70 Tasks:
4-28
7-3, 7-4
Day 71 Tasks: Day 72 Tasks: Day 73 Tasks: Day 74 Tasks: Day 75 Tasks:
4-29 8-3 8-1
8-2, 8-4, 8-5
Day 76 Tasks: Day 77 Tasks: Day 78 Tasks: Day 79 Tasks: Day 80 Tasks:
4-30
8-6, 8-7
27 New Employee Orientation Activities
Month 5: Production Manager Training
Day 1 Tasks: Day 2 Tasks: Day 3 Tasks: Day 4 Tasks: Day 5 Tasks:
12-1 12-2 12-3 12-4 12-5
13-1 13-2 13-3 13-4 13-5
14-1 14-2 14-3 14-4 14-5
Day 6 Tasks: Day 7 Tasks: Day 8 Tasks: Day 9 Tasks: Day 10 Tasks:
12-6 12-7 12-8 12-9 12-10
13-6 13-7 13-8 13-9 13-10
14-6 14-7
Day 11 Tasks: Day 12 Tasks: Day 13 Tasks: Day 14 Tasks: Day 15 Tasks:
12-11 12-12 12-13 12-14 12-15
13-11
Day 16: Day 17 Tasks: Day 18 Tasks: Day 19 Tasks: Day 20 Tasks:
28 New Employee Orientation Activities