USER GUIDELINES TO FILL THE ONLINE PROJECT

APPLICATION FORM (V1.0)

Dated 17 December, 2015

MINISTRY OF RURAL DEVELOPMENT

(SKILLS DIVISION)

Contents
Login Page .............................................................................................................................. 2
User Dash Board ..................................................................................................................... 3
Common Instructions: ............................................................................................................ 4
TAB I: Proposal Management ................................................................................................ 5
Instructions for processing Project Application Form: ........................................................ 5
Module 1- Organization Profile .............................................................................................. 8
1.

Organization Details ................................................................................................... 9

2.

Organization Member details................................................................................... 10

3.

Organization Other Details ...................................................................................... 13

4.

Financial Details ....................................................................................................... 17

5.

Previous Skills/ Training Experience Details ......................................................... 19

6.

Consent for Consortium .......................................................................................... 24

Module 2- Project Application Form ................................................................................. 25

Project Application Form Dash Board .............................................................................. 25
Project Application Form ..................................................................................................... 26
1.

Basic Details ............................................................................................................. 27

2.

Applicant Organization Profile ................................................................................ 30

3.

Consortium Member Organization Profile .............................................................. 30

4.

Category and Fund Eligibility of Applicant PIA/ Consortium ................................ 31

5.

Training Target Details............................................................................................. 34

6.

Additional Support Details....................................................................................... 40

7.

Estimated Cost of the Project (in Rs.) ..................................................................... 40

8.

Funding Pattern ........................................................................................................ 43

9.

Manpower Arrangement .......................................................................................... 44

10.

Outsourcing of Project Activity ........................................................................... 46

11.

Undertaking........................................................................................................... 49

12.

proposal payment ................................................................................................. 52

Module 3- Project Application approval by Consortium Partner ....................................... 55

Project Application dashboard for Consortium .............................................................. 55
Consortium Partner Inputs ................................................................................................... 56
List of Annexures.................................................................................................................. 58
Helpdesk Support..65

LOGIN PAGE
Url: www.ruralskills.in
When user click on Login the below screen will be displayed.

Description:

This screen is used to Authenticate and Authorize for accessing and using different
features and functionalities in www.ruralskills.in.
It is to be noted that its only for registered users who have been issued Permanent
Registration Number (PRN) by MORD. The process for Registration for PRN is
explained separately.
A Registered User can Login to the www.ruralskills.in by providing his/her User
Credentials like User Name and Password.
User name for the portal is PRN allotted to the organization and the default Password
is p326@MORD which has to be changed immediately after the first time login. Once
the user changes the password, the revised password can be used in future.
In case the user has been accessing the portal for MRIGS (Monitoring and Regulation
for Improved Governance of Skill Development), then the same credentials can be
used.
**

Sl.
No.

Input Type

1
2
3

User name
Password
Login

Forgot
password

Description in English

Mandatory
(Yes/No/NA)
Yes
Yes
the Yes

Enter the Specified User Name

Enter the Password
Click on Login button to log into
www.ruralskills.in
In Case user has forgot the user name or NA
Password then Forgot Password link is provided to
get the credential again.

USER DASH BOARD

Once credentials entered and authenticated by the system, below screen will be displayed:

Description:

The screen is used to display all the tabs which pertain to the user logged in
the system. User can click on the tab in order to fill the Project Application
Form.
**

COMMON INSTRUCTIONS:
1. Before user proceed, go through the form and pay attention to all the fields. The
fields marked with * are mandatory requirements.
2. The fields which are only for view purpose have gray color background.
3. Document upload:
The documents should be legible and details visible;
Information contained in the documents scanned should be legible; it should
not be blurred or washed out.
The scan should be preferably of the original document and not photocopied
document.
If the documents are not legible or blurred, users application is likely to be
rejected.
If user find that the documents scanned by user are more than 1 MB, resize
them using appropriate software.

If user wants to upload the file, first browse the file and click on
upload the file.
If user wants to view the uploaded file, click on
button.

If user want to delete the file click on

4. If user want to add the record, click on

5. If user want to delete the record click on

button to

button.

button
button.

6. Save as draft:
It is to be noted that all the mandatory fields should be filled in order to save
the data as draft
If user want to save the data filled in a section, click on
button
If no error is found w.r.t. the information required, a confirmatory screen
appears. Confirm the dialogue.
The data saved as draft can be edited till the time of form submission
7. If user wants to clear the data, click on
. This will wipe off all the data from
the section.
8. If user wants to close without saving the data, click on
. This will wipe off all
the data which has not been saved as draft.
9. If user have any issue/ query/ suggestion please write us on:
helpdesk@ruralskills.in

TAB I: PROPOSAL MANAGEMENT

INSTRUCTIONS FOR PROCESSING PROJECT
APPLICATION FORM:
1. Application is a two-step process in cases where Organization applies the project
in Single capacity. Whereas in case of Consortium its a three-step process.
Module 1 gathers the details of the organization profile.
Module 2 gathers the details of the proposed project details.
Module 3 gathers the consent of consortium member for the proposed project
application form
2. If users organization is less than 3 years old and is not a NSDC partner then user are not
eligible to become a PIA
3. If users organization has negative net worth in two out of last three 3 years and is not a
NSDC partner then user are not eligible to become a PIA
4. If users Organization is a category C PIA and none of the representative has attended
the Orientation organized by MORD then user are not eligible to become a PIA

5. Priority Scoring:
A PIA falling under the category based on their past experience as mentioned in clause 4.7 of
DDU-GKY Guidelines will get minimum marks assigned for each category which is as follows:
Category
Category A
Category B
Category C

Minimum Marks
600
300
0

Further, prioritization is done within the categories A, B and C based on the proposal they
submit for functioning under the DDU-GKY projects. This will ensure that all categories of
proposals falling within Category A will be scored above Category B and Category B
proposals above Category C.
The category stacking is done as mentioned in the table below:
Sl.
No.

Project Proposal Types

A project in which the PIA commits to provide 500 or more overseas

jobs annually at a minimum salary of USD500 or more per month or
minimum wages as applicable in that country, whichever is higher

A project by a Champion Employer

Proposal Score
(based
on
PIA
Category)
A
B
C
1400
500
200

1300

NA

NA

A project by a Captive employer providing placements in 500 or 1200

more jobs to candidates annually in own or subsidiary agencies/
companies

400

100

A project for Industrial Internship for a minimum of 500 or more

candidates for a period of 12 months with subsequent placement for
at least 75% of such interns

1100

300

A project for a minimum of 100 or more candidates which provides a 1000

long-term course of more than 12 months duration, where
Government funds the cost for 12 months and the PIA bears the
remaining cost of the course

300

A project by an eligible Educational Institute of high repute with a 900

minimum score of 3.50 on CGPA out of 4.00 in NAAC grading or is a
Community College receiving funding from UGC or AICTE in the last
two years
A project by a PIA who has completed three or more projects under 800
Aajeevika Skills (or SGSY-SP) in the last 5 years

NA

NA

NA

NA

A project by a PIA who has given training to 20000 beneficiaries and

has provided placement to 75% trainees during the previous 5 years

700

NA

NA

Any other project by a Category A PIA

600

NA

NA

10

A project which provides assured foreign placements for 200 or more 600
candidates annually at a minimum salary of USD500 or more per
month or minimum wages as applicable in that country, whichever is
higher

500

200

11

A project by a captive employer providing placements in 200 or more 600

jobs to candidates annually in own or subsidiary agencies/
companies

400

100

12

Any Project by a Category B PIA

NA

300

NA

13

Any Project by a Category C PIA

NA

NA

When user click on Proposal Management tab the list of modules is shown as below

Description:
This screen is used to select the modules like Organization profile, Project Application
Form, Proposal Approval by Consortium Partner.
**

MODULE 1- ORGANIZATION PROFILE

When

user

click

on

Organization

Profile,

the

form

is

shown

as

below:

Description:

This form is used to display the details of PRN and capture the organization profile
details.
In order to fill or update the Organization profile details under any tab the PRN data
should be up to date.
**

1. ORGANIZATION DETAILS
When user clicks on Organization Details under Organization Profile below screen will be
displayed.

Description:
This screen is used to display the basic organization details given in PRN. All the fields are
non-editable. User needs to verify the details. Please note that this screen is not to update
the PRN details.
**

2. ORGANIZATION MEMBER DETAILS

When user clicks on Organization Member Details under Organization Profile below
screen will be displayed.

Description:
This screen is used to display the organization members details given in PRN. All the fields
are non-editable. User needs to verify the details. Please note that this screen is not to
update the PRN details.
**

10

Important Notes:
When user click any of the tab the following tabs Organization Other Details, Financial
Details, Previous Skills/ Training and Placement Experience Details, Consent for
Consortium under Organization Profile below pop up will be displayed.

In order to fill or update the Organization profile details under any tab the PRN data should
be up to date.
In case the PRN data is updated and user clicks on Yes user will be allowed to update the
Organization profile details
In case the PRN data is not updated and user clicks on No, the below pop up will be
displayed. And user will be allowed to update the Organization profile details.

11

In case the PRN details of users organization (that includes Organization details and
Organization member details) are not updated user can write an e-mail to
helpdeskprn@gmail.com with required updated details. One sealed and signed copy of it
should be sent to DS (Skills). Once the PRN details are modified user can fill or update
Organization profile details.
**

12

3. ORGANIZATION OTHER DETAILS

When user clicks on Organization Other Details under Organization Profile below screen
will be displayed.

3.1 Other Details

13

3.2 Certification and Assessment

3.3 Policy Manual

3.4 Training Infrastructure Details

Description:

The screens are used to enter the Organization other details like accreditation with
other institutions, Certification & Assessment, Policy manuals and Training
infrastructure details.
If user selects value as Yes then the relevant document upload and details of subsection become mandatory.
**

Sl.
No.
3.1

Other details

3.1.1

Do you have a valid MoU with MoRD as a

Champion Employer?*

(If Yes, please attach Copy of MoU with MoRD as

Champion employer)
If Yes, date of MoU signing

14

Field Name

Description

Mandatory
(Yes/No/NA)
NA

<Yes/ No>

Yes

No

3.1.2

Is the organization Training Institute?*

<Yes/ No>

(If Yes, please attach Self-certification)

Does users organization have a valid
accreditation by NAAC?*

<Yes/ No>

Yes

<Yes/ No>

No
No
No
Yes

<Yes/ No>

Yes

<Yes/ No>

Yes

<Yes/ No>

Yes

B
C
D
3.1.3

3.1.4

3.1.5

(If Yes, please attach Letter of

accreditation)
Date of accreditation
Validity of accreditation (in months)
CGPA received by NAAC
NSDC Partnership (by loan or equity) at the
time of application?*
(If Yes, please attach Agreement between
NSDC and applicant organization for equity or
loan)
Has any representative from users
organization attended orientation at MoRD?*
(If Yes, please attach Orientation proof from
NIRD/ NABCONS)
Is the organization affiliated to any Community
College?*
(If Yes, please attach Letter of Affiliation with
University)
Has the organization received funding from UGC?

If Yes, please enter Fund received (in Rs.) (for

latest 2 F.Ys)
(If Yes, please attach Sanction Letters From UGC
for Grant)
Has the organization received funding from AICTE?

No

<Yes/ No>

If Yes, please enter Fund received (in Rs.) (for

latest 2 F.Ys)

Yes
No

(If Yes, please attach Sanction Letters From

AICTE)
3.2

Certification and Assessment

3.2.1

Has the applicant organization trained

candidates certified by NCVT/SSC?*

3.2.2

(If Yes, please attach Copy of Certification of

a trained candidate by DGET/ SSC)
Has the applicant organization trained
candidates certified by an international body
recognized by MoRD?*
(If Yes, please attach Copy of Certification of a

15

NA
<Yes/ No>

Yes

<Yes/ No>

Yes

3.2.3

trained candidate by any International

assessment agency)
Has the applicant organization trained
candidates certified by other certification
standard approved by MoRD?*

<Yes/ No>

Yes

(If Yes, please attach Copy of Certification of

a trained candidate by any Other Certification
Standard approved by MoRD)
3.3

Policy Manuals

3.3.1

Does the applicant organization have an HR

policy manual?*

NA
<Yes/ No>

Yes

3.3.2

(If Yes, please attach HR policy manual)

Does the applicant organization have an IT
policy manual? *

<Yes/ No>

Yes

3.3.3

(If Yes, please attach IT policy manual)

Does the applicant organization have a
compliance manual? *

<Yes/ No>

Yes

3.3.4

(If Yes, please attach Compliance manual)

Does the applicant organization have a manual
detailing standards operating procedure for training
activities? *

<Yes/ No>

Yes

(If Yes, please attach Manual detailing standards

operating procedure for training activities)
Training Infrastructure Details

3.4

(State wise number of training centres currently

operational)
State Name
Owned
(If owned centres, please attach Deed)
Rental/Leased
(If rental/leased centres, please attach Rent/Lease
agreement)

16

NA

No
No
No

4. FINANCIAL DETAILS
When user clicks on Financial Details under Organization Profile below screen will be
displayed.

Description:

The screen is used to enter the Organization financial details like CA firm details, turn
over, net worth, ITR return details.
If users organization is not a NSDC partner, user has to mandatorily fill minimum three
years of audited financial year details. If users organization is a NSDC partner, user has
to mandatorily fill one year of audited financial year details.
The latest three financial years audited details (wherever available) will be used for
calculating the eligibility conditions of PIA prescribed in guidelines.

17

It is to be noted that the Financial Details of previous years become due by 30th
September of the subsequent year.
CIBIL Rating details to be filled for all the directors of the organization who have availed
loan or sanctioned loan during the last six months.
Sl.
No.
1.

2.
3.
4.
5.
6.
7.
8.
9.

10.
11.

12.
13.
14.
15.

Field Name
Financial Year
Turnover (in Rs.)
Net worth (in Rs.)
Name of the CA Firm
Name of CA
CA membership No.
Contact No.
E mail Id
IT Returns Filed
(If Yes, please mention ITR
Acknowledgement No.)
ITR Acknowledgement No.
Audited / Non-audited
(If Yes, please attach CA
Certificate of Statutory Auditor/
Annual Auditor)
CIBIL Rating
Name of Director
Loan from banks/ financial institutes
Loan Sanctioned period

16.
17.
18.
19.

18

Member ID
Date of CIBIL Score
CIBIL Score
Certificate for CIBIL score

Description

<Yes/ No>

<Audited/ Nonaudited>

Mandatory
(Yes/No/NA)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

No
Yes

NA

<Yes/ No>
<within 6 months/
greater than 6
months>

NA
Yes
No

No
No
No
No

5. PREVIOUS SKILLS/ TRAINING EXPERIENCE DETAILS

When user click on Previous Skills/ Training Experience Details under Organization Profile
below screen will be displayed.

5.1 Details of Closed/foreclosed/Ongoing Projects

When user clicks on Add previous project details under Previous Skills/ Training and
Placement Experience Details below screen will be displayed.

19

5.2 Placement Details

When user checks on Have your organization provided overseas jobs at a minimum monthly
salary of USD500 in the previous years? under Previous Skills/ Training and Placement
Experience Details below screen will be displayed.

When user check on Is users organization a Captive employer which has provided
placements in own or subsidiary agencies/companies in the previous years? under Previous
Skills/ Training and Placement Experience Details below screen will be displayed.

20

Description:

The screens are used to enter the organization previous skills/ training and placement
experience details like Details of Closed/ Foreclosed/Ongoing Projects, Overseas and
captive placement details etc.
The latest five financial years details of Closed/ Foreclosed/Ongoing Projects will be
used for calculating the PIA category prescribed in guidelines.
Similarly latest two financial years details of Overseas and captive placement will be
used for calculating the category of PIA prescribed in guidelines.
**
Sl.
No.

5.1

Field Name

Details of Closed/
Foreclosed/ Ongoing
Projects
Add Project details

1.
2.
3.
4.
5.

(The below mandatory

conditions will be applicable if
user click on Add Project
details: Applicable on section
5.1 only)

Contract no./Work Order

no./Sanction number
Date of Sanction
(DD/MM/YYYY)
Sanction order upload
Name of Client

Type of Project

21

Description

Mandatory
(Yes/No/NA)
NA

No

Yes
Yes

<DDU-GKY/MoRDSGSY/Roshni/Himayat (YP
States)/
DDU-GKY - AP Projects (AP
States)/
Other Government Projects/

Yes
Yes
Yes

Private Projects>
6.
7.
8.
9.
10.
11.
12.

1.
2.
3.
4.
5.

Project cost (in Rs.)

Duration (in months)
Project status
Training Target
Total Trained
Total Placed
Date at which provided
Training/Placement figures
have been Achieved
Please attach Client
Certificate or Project closure
certificate
Was the project executed as
Consortium
Consortium member name
Consortium member PRN
Was the applicant
organization was lead partner
for the project
Was the organization incharge of training and
placement
State-wise Experience
Details
State Name
Total Trained
Total Placed
Trade-wise Experience
Details
Sector
Trade
Certifying Agency
Total Trained
Total Placed

5.2

Placement Details

5.2.1
1.

Overseas placement
Has users organization
provided overseas jobs at a
minimum monthly salary of
USD500 in the previous
years?
If yes, please provide below
details for latest two closed
financial years
Number of trained candidates
Number of candidates placed
overseas
Employer wise overseas
placement details
Financial Year

13.

14.
15.
16.
17.

18.

5.1.1
1.
2.
3.
5.1.2

2.
3.
4.
5.

22

Yes
Yes
Yes
Yes
Yes
Yes
No

No

Yes/No

Yes
No
No
No

Yes/No
No
Yes/No
NA
Yes
Yes
Yes
NA
Yes
Yes
Yes
Yes
Yes
NA
NA
No

Yes
Yes
NA
NA

6.
7.
8.
9.
10.
11.
5.2.2
1.

2.
3.
4.
5.
6.
7.
8.
9.
10.

23

Name of Employer
Contact Details
Number of People Employed
Minimum Salary (USD)
Country
Attach Employer certificate
Captive Placements
Is users organization a
Captive employer which has
provided placements in own
or subsidiary
agencies/companies in the
previous years?
If yes, please provide below
details for latest two closed
financial years
Number of trained candidates
Number of candidates placed
overseas
Organization wise Captive
Placement details
Financial Year
Name of Agency where
employed
Contact Details
Type of company
Number of People Employed
Attach Captive Placement
certificate

Yes
Yes
Yes
Yes
Yes
Yes
NA
No

Yes
Yes
NA
NA
Yes

<Own/Subsidiary>

Yes
Yes
Yes
Yes

6. CONSENT FOR CONSORTIUM

When user clicks on Consent for consortium under Organization Profile below screen will
be
displayed.

When 6.1 (Consent for Consortium) is not checked:

This indicates that the applicant Organization is not interested in becoming consortium
partner with any other Organization (s). In which case, the applicant Organization can directly
submit the Organization profile by clicking on Submit button after entering all mandatory
fields and uploading all mandatory documents.

When 6.2 Consent for Consortium is checked:

This indicates that the Organization is interested in becoming consortium partner with any
other Organization (s). In which case, the PRN of the organization(s) with whom the applicant
Organization is interested in becoming consortium partners, have to be selected in 6.2. For
example, if Organization Y is interested in becoming Consortium partner to Organization X
(which will be an applicant Organization), then Y has to select the PRN of X in its
Organization profile and submit. Once the Organization profile is submitted by Y with the
consent for X, then only Organization X will be able to choose the consortium partner Y,
in its Project Application Form
**
Sl.
No.
6.1

6.2

24

Field Name
Has users organization agreed to
become a consortium partner with other
organizations?
If yes, please provide below details
Select Consortium Organization PRN

Description

Mandatory
(Yes/No/NA)
No

Yes

MODULE 2- PROJECT APPLICATION FORM

Description:
This screen is used to select the Application form module. After successfully updating the
Organization profile, select the Project Application Form module provided under Application
Form tab.
**

PROJECT APPLICATION FORM DASH BOARD

When user clicks on Project Application Form under Proposal Management tab, user will
be directed to Project Application Form dashboard. Below screen will be displayed.

Description:

The screen gives an overview status of the Project Application Forms.

User can click on Add New Proposal to file fresh Project Application Form.
User can edit/ view the details of draft Project Application Form by clicking on
button.
User can view the details of submitted Project Application Form by clicking on
button.
User can delete details of draft Project Application Form by clicking on
**

25

button.

PROJECT APPLICATION FORM

When user clicks on Add new project application form under Project Application form
dashboard below screen will be displayed.

Description:

The screen is used to fill/ edit project application form.

At top the screen displays the Total score which is the total of Priority score and
Technical score. The score is auto-calculated and the data for calculation is being
fetched from the Organization profile (s) and the Project application form details saved
till the time of clicking on the Calculate Score button.
User can also click on Calculate Score to view the details of score obtained.
User can also click on Preview/Print Proposal to view the details of filled application
form.
**

26

1. BASIC DETAILS
When user clicks on Basic Details under Project Application form below screen will be
displayed.
Case 1: If user selects Applying as Single, user can move to next section.

Case 2: If user selects Applying as Consortium, user needs to select the PRN of the
consortium partner. The below screen will be displayed once user select as
Consortium

27

Description:

The screens are used to capture the information whether applicant organization is
applying the project individually or as a consortium.
Further these screens also capture the consortium related information such as
Lead Partner details
It is to be noted that the Organization Profile Details of the consortium partner should
be updated, otherwise user will not be able to select such organization as consortium
partner, It such cases user have to coordinate with Consortium partner and advise it
to update the Organization Profile.
On submission of Project Application Form as Consortium, it will be routed to
Consortium partner for its consent.
Once the consortium partner gives its consent for the project application form, it will
be considered as Submit.
**

28

Sl.
No.
1.

Applying as (Single/Consortium)

Single/Consortium Yes

2.
3.
4.

If Consortium, please give below

details
PRN of Consortium Member
Name of Consortium Member
Indicate Lead Partner

Yes
NA
Yes

29

Field Name

Description

Mandatory
(Yes/No/NA)

2. APPLICANT ORGANIZATION PROFILE

User can view the Applicant Organization profile in the PDF or by going back to
Organization profile module.

3. CONSORTIUM MEMBER ORGANIZATION PROFILE

User

can

30

view

the

Consortium

Member

Organization

profile

in

the

PDF

4. CATEGORY AND FUND ELIGIBILITY OF APPLICANT PIA/

CONSORTIUM
When user click on Category and Fund Eligibility of Applicant PIA/ Consortium under
Project Application form below screens will be displayed.

4.1 Category Details

4.2 Fund Eligibility Details

Description:

The screens are used to display the Eligible Category, Fund Eligibility Details of the
Applicant PIA/ Consortium based on the details filled in organization Profile.
User can select the project type from the available list of type of projects. User will not
be able to edit the project type once the section is saved as draft. If user wants to
change the project type, user can close the form and start a fresh project application
form.

31

It is to be noted that the Financial Details of the lead partner will be considered
to calculate the Fund Eligibility conditions.
**
Sl.
No.
4.1

Field Name

Description

Category Details

Mandatory
(Yes/No/NA)
NA

1.

Category of Applicant
Organization

This will be auto- calculated by the

system

NA

2.

Category of Consortium
Partner Organization

This will be auto- calculated by the

system

NA

3.

Eligible Category

This will be auto- calculated by the

system

NA

4.

Type of Project applying

for*

1. a project in which the PIA

commits to provide 500 or more
overseas jobs annually at a
minimum salary of USD500 or
more per month or minimum
wages as applicable in that
country, whichever is higher
2. a project by a Captive employer
providing placements in 500 or
more jobs to candidates
annually in own or subsidiary
agencies/ companies
3. a project for Industrial
Internship for a minimum of 500
or more candidates for a period
of 12 months with subsequent
placement for at least 75% of
such interns
4. a project for a minimum of 100
or more candidates which
provides a long-term course of
more than 12 months duration,
where Government funds the
cost for 12 months and the PIA
bears the remaining cost of the
course
5. a project which provides
assured foreign placements for
200 or more candidates
annually at a minimum salary of
USD500 or more per month or

Yes

32

minimum wages as applicable

in that country, whichever is
higher.
6. a project by a captive employer
providing placements in 200 or
more jobs to candidates
annually in own or subsidiary
agencies/ companies.
7. Any other project
4.2

Fund Eligibility Details

4.2.1

Total Average Annual

Turnover for the lead
partner as per last
submitted Organization
Profile (in Rs.)

This will be auto- calculated by the

system

NA

4.2.2

Total cost that can be

approved for the lead
partner as per its
Average Annual
Turnover (in Rs.)

This will be auto- calculated by the

system

NA

4.2.3

Total cost of Projects

already approved by
MoRD or SRLM for the
lead partner (in Rs.)

This will be auto- calculated by the

system

NA

4.2.4

Balance costs that can

be approved for the
lead partner (in Rs.)

This will be auto- calculated by the

system

NA

4.2.5

Eligible Project cost as

per Category of PIA/
Consortium (in Rs.)

This will be auto- calculated by the

system

NA

4.2.6

Maximum Project cost

based on average
annual turnover of the
lead partner and
category of PIA/
Consortium (in Rs.)

This will be auto- calculated by the

system

NA

33

NA

5. TRAINING TARGET DETAILS

When user clicks on Training Target Details under Project Application form below screens
will be displayed.

5.1 Proposed District wise Target

5.2 Proposed Trade wise Target

5.3 Training Duration Breakup

34

5.4 Training target Distribution

5.5 Boarding and Lodging Arrangement

5.6 Category of Candidate

5.7 Other Details

35

5.8 Placement Details

5.9 Post Placement Support Details

36

Description:

The screen is used to capture the training target details like Proposed District wise
Target, Proposed District wise Target, Training duration breakup, Proposed
Residential & Non-Residential Targets, Category wise Targets, Placement Targets,
Post Placement Targets etc.
By Default Minimum Salary Assured will be displayed based on the proposed
duration but user can increase the amount.
By Default Total Placement Proposed will be 75% of the Total Training Target but
user can increase the count.
**
Sl.
No.
1.
2.
3.

Field Name

Description

Mandatory
(Yes/No/NA)
Yes
Yes
Yes

5.1

Sub Scheme
Proposed State
Proposed duration of the project
(in months)
Proposed Target (No. of
Candidates)
Proposed District Wise Targets

1.
2.
3.
5.2

State
District
Target (No. of Candidates)
Proposed Trade wise Targets

Yes
Yes
Yes
NA

1.
2.
3.
4.
5.
6.

Sector
Trade
Trade description
Certifying Agency
Target (No. of Candidates)

Yes
Yes
Yes
Yes
Yes
Yes

4.

Trade wise Duration (in months)

5.3

37

Training Duration Break-up

Proposed Trade
Hours of trade specific skill
training
Hours of soft skill training

Yes
NA

<Applicable in case of
long duration
courses>

NA
NA
Yes
Yes

5.4
1.
2.
3.
4.
5.
6.
5.5
1.
2.
3.
4.
5.6

5.7
5.7.1

5.7.2
1.
2.

3.
5.8
5.8.1
5.8.2
1.

38

(Minimum of 20 hours)
Hours of English language
training (Minimum of 60 hours)
Hours of Computer training
(Minimum of 80 hours)
Hours of OJT
Total training duration (in Hours)
Assured salary (in Rs.)
Training Target Distribution
Trade
Total Training Hours
Non-Residential Facility- Full time
Non-Residential Facility- Part
time
Non-Residential FacilityWeekends
Residential Facility- Full time
Boarding and Lodging
Arrangement
Trade
(a) State Headquarters
(b) District Headquarters
All other locations other than (a)
and (b)
Categories of candidates
(Minimum Coverage )
Category
SC**
ST**
Minorities**
Women**
Transgender
PwD
Special Group
Other Details
Will candidates be receiving an
international certification
approved by MoRD?
One time travel cost (maximum
limit of Rs. 4,500/-)
No. of Candidates
Indicate rate for One time travel
cost (maximum limit of Rs. 4,500/)
One time travel cost (in Rs.)
Placement Details
Total Placement Proposed
Whether Captive Placement
Proposed*
a. No. of candidates proposed for

Yes
Yes
No
Yes
Yes
NA
NA
NA
No
No
No
No
NA
No
No
No
No
NA
NA
NA
NA
NA
NA
No
No
No
NA
Yes

NA
No
No

If Yes, please provide

the details

No
NA
Yes
Yes
No

2.
5.8.3
1.
2.

5.8.4
1.
2.
3.
4.
5.
6.
5.9
1.
2.
3.
4.

39

captive
placement
b. Minimum Salary Assured for
captive placement (in Rs.)
Whether Overseas Placement
Proposed
a. No. of candidates proposed for
overseas placement
b. Minimum Salary Assured for
overseas
placement (in
USD)
Do user have potential
employer tie-up?
a. Country
b. Name of the Employer
c. Validity of LOI
d. Proposed Number to be
employed
e. Proposed Gross Salary (in Rs.)
f. LOI Proof

Post Placement Support

Details
Within District domicile
Within State domicile
Outside State domicile
Other Country

No
If Yes, please provide
the details

Yes
No
No

If Yes, please provide

the details

Yes
No
No
No
No
No
No
NA
No
No
No
No

6. ADDITIONAL SUPPORT DETAILS

When user clicks on Additional Support Details under Project Application form below
screen will be displayed.

Description

This screen is used to enter the Number of Candidates claimed for Additional Support
i.e. Retention Support, Support for Career Progression, Incentives for Live distance
learning and Counselling for trainees placed in Foreign countries.

Sl. No.
Field Name
Description Mandatory (Yes/No/NA)
6
NA
Additional Support Details
6.1
6.2
6.3
6.4

Retention Support
Career Progression
Live Distance Learning
Foreign placement

No
No
No
No

7. ESTIMATED COST OF THE PROJECT (IN RS.)

When user clicks on Estimated Cost of the Project under Project Application form below
screen will be displayed.

40

Description

This screen is used to display the component wise details of Estimated Cost. All the
values shown are non-editable.

41

It is to be noted that Estimated Total Project Cost cannot exceed Maximum Eligible
Project cost based on 4 times of average annual turnover of the lead partner for last 3
years and category of PIA/ Consortium.
The category of PIAs and corresponding project sizes for which user will be eligible is
as follows:

Sl.
No.
1

Category of
PIA
Category A

Category B

Category C

42

Project size
Up to Rs. 50 crore per project (total approved cost including State
share).
Up to Rs. 15 crore per project (total approved cost including State
share).
Up to Rs. 5 crore per project (total approved cost including State
share).

8. FUNDING PATTERN
When user clicks on Funding Pattern under Project Application form below screen will be
displayed.

Description

This screen is used to display the share of Central and State governments for
Estimated Project Cost as well as for Monitoring Fees.

43

9. MANPOWER ARRANGEMENT
When user clicks on Manpower Arrangement under Project Application form below screen
will be displayed.

Description:

This screen is used to display the count of minimum manpower required for the
proposed training target.
Once the form is submitted it will be considered as commitment to employ the
mentioned count.

The applicant PIA has to agree to employ minimum manpower for the project as given below:
Resource
person

Community
Mobilization
Specialist
Placement
Specialist
MIS Specialist
Trainer for
proposed
trades
English
language

44

Proposed
target is
less than
2000
2

Proposed
target is
between
2000- 4000
2

Proposed
target is
between
4001-6000
4

Proposed
target is
between
6001-8000
6

Proposed
target is
more than
8001
8

1
3

2
5

4
10

6
12

6
16

trainers
Soft Skills
and life skills
trainers
IT literacy
trainers
Post
Placement
Specialist
Total

45

10

10

12

23

42

57

72

10.

OUTSOURCING OF PROJECT ACTIVITY

When user clicks on Outsourcing of Project Activities under Project Application form below
screens will be displayed.

10.1 Whether the applicant PIA proposes to undertake all the project activities on its
own
If user selects Yes, then user can go to next tab

If user selects No then user has to fill the required details

10.2 Bank Details

10.3 Financial Details

46

10.4 Upload Document

10.5 Address Details

Description

These screens are used to capture the details of Outsourcing of Project activities, if
proposed
User can select the list of activities to be outsourced along with bank account details,
two years financial details, documents upload and Address details are mandatory.

Sl.
No.
10.1

Field Name
Whether the applicant PIA
proposes to undertake all the
project activities on its own?

1.

If No, Please provide the below details

Activity to be outsourced

2.
3.
10.2
1.
2.
3.

Name of the Outsourcing Partner

Legal Status
Bank Details
Bank Name
State
District

47

Description
<Yes/ No>

Training/ Placement/
Both

Mandatory
(Yes/No/NA)
Yes

Yes
Yes
Yes
NA
Yes
Yes
Yes

4.
5.
6.
7.
8.
10.3
1.

Bank Branch
IFSC Code
MICR
Name as per Bank Account
Bank Account Number
Financial Details
Financial Year

2.
3.
4.
10.4
1.
2.
3.
4.
5.
6.
10.5
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.

48

Turnover (in Rs.)

Net Worth (in Rs.)
CA Certificate of Statutory
Auditor/Annual Auditor
Upload Documents
MoU as an Outsourcing Partner
Registration Certificate as Legal
entity
Bank statement for last month
Check leaf of given bank Details
Balance sheet
Employee list for this Project
Address Details
House No/ Bldg./ Apt. No.
Street/Road/Lane
Area/locality/ sector
Landmark
State/UT
District
Gram Panchayat
Town/City
Ward
Police Station
Village
Post Office
PIN
Email id
Phone
Mobile Number
Address Proof
Add Outsourcing Partner

Yes
Yes
Yes
Yes
Yes
Details for two
financial years are
mandatory

NA

Yes
Yes
Yes
NA
Yes
Yes
Yes
Yes
Yes
Yes
NA
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

11.

UNDERTAKING

When user clicks on Undertaking under Project Application form below screen will be
displayed.

Description:

The screen is used to capture declarations and undertakings from the authorized
person.
User can click on Print/ Preview Proposal to review the filled in details before
submission of the form.

49

User can click on Download Annexures to review all the annexures attached.
User can click on Download Notification 28 in order to refer the logic used to
calculate the Priority score as well as Technical score.

Sl.
No.
11.1
1.

2.

3.

4.

5.

50

Field Name
Declaration
Has the applicant organization or its
owners/directors ever been convicted by a
court for any criminal offence or any other
offence involving moral turpitude or fraud or
have been found guilty of any economic
offence at any time in the past?
Has the applicant organization been
associated with an organization or its
owners/directors been an employee or
director of an organization or over which
applicant organization or its owners/directors
exercised management or policy control, or
ever been convicted of any criminal offence
or any criminal suit filed during the period of
association?
Has the applicant organization or its
owners/directors ever been found guilty by
any court/regulatory body/self-regulatory
organization/stock exchange for any offence
in India or abroad?
Has action ever been taken/ initiated
against the applicant organization or its
owners/directors by the Ministry of Rural
Development for suspension or
cancellation or debarring or blacklisting,
or any show because notice issued under
DDU-GKY Standard Operating
Procedures for acts committed during
undertaking DDU-GKY projects in the
past?
Has the applicant organization or its
owners/directors ever been associated with
any organization as a director or an
employee of such organization against
which Ministry of Rural Development had
initiated action/taken action of suspension or
cancellation or debarring or blacklisting, or
any show cause notice issued under DDUGKY Standard Operating Procedures for
acts committed during the period of

Description

<If Yes,
please
provide
details>

Mandatory
(Yes/No/NA)
NA
Yes

<If Yes,
please
provide
details>

Yes

<If Yes,
please
provide
details>

Yes

<If Yes,
please
provide
details>

Yes

<If Yes,
please
provide
details>

Yes

11.2
1.

2.

3.
4.

5.

6.

7.

8.

9.

51

association?
I hereby agree to the following
I have carefully read the applied scheme
guidelines and Standard Operating
Procedures.
I am aware that this application does not
entitle my organization sanction of a project as
a right.
I am aware that application fee charged is not
refundable.
I have uploaded all valid documents and no
fake documents have been uploaded in this
application form.
I certify that I am the authorized person to file
the application on behalf of the applicant PIA,
and also certify that the information furnished
in this application and all the corresponding
documentary proof provided is complete and
correct in all respects to the best of my
knowledge. In case any information provided
in this application is found to be false or
incorrect, then the application may be deemed
to be cancelled without any opportunity of
being heard by the Central/State Government
(as the case may be), and the applicant PIA
and myself shall be liable for any penal action
for misrepresentation of facts to the
Government which tantamount to fraud.
I have taken a print out of the completely
filled-in application form and have read all of
its details carefully and certify that the
information furnished in this application and all
the corresponding documentary proof
provided a) has been checked and approved
by owners/ managing directors/ trustees, and
b) is complete and correct in all respects to
the best of my knowledge
I am aware that mere fact that a project has
been sanctioned to my organization may not
mean that I will be entitled to compensation if
my organization fails to adhere to guidelines/
SOP in implementing the project.
In case of consortium, I agree that this
application form would only be valid after my
consortium partner approves it. Once
approved by consortium partner, application
form details would be finally submitted to
MoRD for further processing.
Upload signed declaration copy (last page of

NA
Yes

Yes

Yes
Yes

Yes

Yes

Yes

<For
consortium
only>

Yes

Yes

10.
11.
12.

12.

the printout)
Name of Authorised Legal Person
Place of submission
Date of submission

NA
Yes
NA

PROPOSAL PAYMENT

With effect from the date of notification, a non-refundable application processing fee shall be
charged as given below:
Application type
Application processing fee
a) All applications for DDU-GKY projects in YP Rs.25,000 /- (Rupees Twenty Five
states
Thousand only)
b) All applications for Roshni projects
Rs.25,000 /- (Rupees Twenty Five
Thousand only)
c) All applications for DDU-GKY projects in AP Rs.25,000, or
states
a fee as notified by the concerned AP state.
An e-payment procedure for project application fees will be notified separately. Till such time,
project application fees shall be paid by all project applicants using RTGS / NEFT into the
bank account as given below:
Account holders name
Current account no.
Bank name
IFSC code
Branch address

Branch code
MICR

NABARD Consultancy Services Pvt. Ltd.

055505003119
ICICI Bank Ltd.
ICIC0000555
BKC Branch, ICICI Bank Towers, South
Tower, East wing, Ground Floor, BKC,
Mumbai 400 051.
000555
400229029

Note:
Application fee is non-refundable in any or all circumstances. It is also stated that
submission of project application fee does not guarantee sanction of a project. The
sanction of project is subject to fulfilment of DDU-GKY Guidelines, appraisal
processes, and notifications issued by the Ministry from time to time.

52

53

Sl.
No.
12
1

Proposal
Payment
Transaction
type

Application
fee

Transaction
amount
Transaction
ID
Bank Name

Bank Branch

IFSC code

Scan copy

54

Field Name

Description

Mandatory
(Yes/No/NA)
Yes

Type of transaction NEFT or

Online banking (which will be
incorporated shortly)
Application fee for the
proposals for YP state or AP
state
Total amount paid (which will
be prepopulated)
Transaction number

NA

Name of the bank from which

the NEFT transaction has
been made
Name of the bank branch
which the NEFT transaction
has been made
IFSC code of the bank
branch from which the NEFT
transaction has been made
Scanned Copy or screenshot of the NEFT transaction
made

Yes

NA

NA

Yes

Yes

Yes

MODULE 3- PROJECT APPLICATION APPROVAL BY

CONSORTIUM PARTNER

Description:

The screen is used to select the Project Application Approval by Consortium Partner
module.
This step becomes mandatory for if the Project Application Form is submitted as a
Consortium
If user has filled the Project Application Form as a Consortium, it needs to be
approved by consortium partner.

PROJECT APPLICATION DASHBOARD FOR

CONSORTIUM
When user clicks on Project Application Approval by Consortium Partner module under
Application form user will be directed to Project Application Form dashboard for
Consortium. Below screen will be displayed.

Description:

The screen gives an overview status of the Project Application Forms in which you are
selected as Consortium Partner.

55

User can give users consent for Project Application Form by clicking on

button.

CONSORTIUM PARTNER INPUTS

Description:

If user agrees with proposal details, user can give the consent for the Project
Application Form by clicking on Submit Button. If not user can close the form.
User can click on Print/ Preview Proposal to review the filled in details before
submission of the form.
User can click on Download Annexures to review all the annexures attached.
User can click on Download Notification 28 in order to refer the logic used to
calculate the Priority score as well as Technical score.
***

56

Sl.
No.
1.
2.
3.
4.
5.
6.
7.
8.

Field Name

14.
15.

Consortium partner Inputs

Name of Consortium partner
Consortium partner Decision
Upload Consortium Document
Date of Consortium MoU
Remarks
Undertaking
I have carefully read the applied scheme
guidelines and SOP
I have taken the print out of the completely filledin application form and have read all of its details
carefully and certify that the information
furnished in this application and all the
corresponding documentary proof provided is
complete and correct in all respects to the best
of my knowledge.
I have uploaded all valid documents and no fake
documents have been uploaded in this
application form.
I certify that I am the authorized person to file
the application on behalf of the applicant PIA,
and In case any information provided in this
application is found to be false or incorrect, then
the application may be deemed to be cancelled
without any opportunity of being heard by the
Central/State Government (as the case may be),
and the applicant PIA and myself shall be liable
for any penal action for misrepresentation of
facts to the Government which tantamount to
fraud.
I have taken the print of declaration and signed
in ink and have uploaded this signed declaration.
I agree to approve the Application form details
as consortium partner
Upload Signed Declaration copy
Name of Consortium Authorised Legal Person

16.
17.
18.
19.
20.
21.
22.

Mobile No.
E-mail
Office Address
Office Telephone
Office Fax
Place of submission
Date of Submission

9.

10.

11.

12.
13.

57

Description

Mandatory
(Yes/No/NA)
NA
Yes
Yes
Yes
Yes
No
NA
Yes
Yes

Yes

Yes

Yes
Yes
Yes
NA
NA
NA
NA
NA
NA
Yes
NA

LIST OF ANNEXURES
Annexure Name of the Annexure

P1
P2
P3
P4
P5
P6
P7
P8
P9

P10

P11
P12
P13
P14
P15
P16
P17
P18
P19
P20

P21
P22
P23

58

Copy of MoU with MoRD as Champion

employer
Self-certification for training institution
Copy of Letter of accreditation from NAAC
Copy of agreement with NSDC and
applicant organization for equity or loan
Orientation proof from NIRD/ NABCONS
Copy of Letter of Affiliation to University
Sanction Letters From UGC for grants
Sanction Letters From AICTE for grants
Copy of Certification of a trained
candidate by DGET/ SSC
Copy of Certification of a trained
candidate by any International
assessment agency
Copy of Certification of a trained
candidate by any Other Certification
Standard approved by MoRD
HR policy manual
IT policy manual
Compliance manual
Manual detailing standards operating
procedure for training activities
Deed/ rental/ leased documents for
existing training infrastructure
Proof for ITR acknowledgement
CA Certificate of Statutory Auditor/ Annual
Auditor
Certificate for CIBIL score
Copies of Sanction order for previous
skills and training projects
Client Certificate/ Project closure
certificate for previous skills and training
closed/ fore closed projects
Employer Certificate for Overseas
Placement
Certificate for captive placement

Section
No.
3

SubSection
No.
3.1

Standard
Form

3
3
3

3.1
3.1
3.1

SFP2

3
3
3
3
3

3.1
3.1
3.1
3.1
3.2

3.2

3.2

3
3
3
3

3.3
3.3
3.3
3.3

3.4

4
4

4
4

4
5

4.1
5.1

5.1

SFP21

5.2.1

SFP22

5.2.1

SFP23

SFP18

Annexure Name of the Annexure

Section
No.

A1

Letter of Intent from Potential Employer

(s)
MoU between Outsourcing
Partner and the applicant Organization
Registration Certificate as Legal
entity of the Outsourcing Partner
Bank statement for Last Month of the
Outsourcing Partner
Check leaf of given bank Details of the
Outsourcing Partner
Balance sheet of the Outsourcing
Partner
Employee list for Project done
Outsourcing partner

SubSection
No.
5.8.4

10

10.4

10

10.4

10

10.4

10

10.4

10

10.4

10

10.4

Scanned copy or the Screen-shot of the

NEFT transaction made for application fee

12

A2.1
A2.2
A2.3
A2.4
A2.5
A2.6
A13

59

Standard
Form
SFA1

SFO2: Self-certification for training institution

< LETTER HEAD of the Applicant Organization >

Date: ______

TO WHOM IT MAY CONCERN

This is to certify that our Organization, ___________ <Organization name> with

headquarters ________________ <Address> has been engaged in the business of
skilling and vocational training of the following trades
since___________<DD/MM/YYYY>.

1.
2.
3.
4.

Signature of authorized person:

Seal of the company:
Date: _____________
Place: ____________

60

SFO18: CA Certificate of Statutory Auditor/ Annual Auditor

<LETTER HEAD of the CA firm >
Date: ______

TO WHOM IT MAY CONCERN

Based on the books of Accounts, Audited Financial Statements and other information
for the financial years mentioned below, provided by the management, this is to
certify that year wise details for turnover and net worth for
___________
<Organization name> are as below:

Financial Years
1)
2)
3)
4)
5)

Turnover (in Rs.)

Net worth (in Rs.)

For______________
Charted Accountant Firm

Name of the CA (Partner)

Membership No

: ___________________
:______________________

Firm Registration No. (FRN) :______________________

Date: _____________
Place: ____________

61

SFO21: Client certificate / Project Closure Report

<LETTER HEAD of Client>
Date: ______

The Client certificate should preferably contain the following information

1.
2.
3.
4.
5.
6.
7.
8.

Name of the applicant Organization

Project cost sanctioned
Project start date
Project Duration
Number of candidates trained
Number of candidates placed domestic
Minimum salary (in Rs.)
Project closure date, if any

Signature of competent authority:

Seal of the company:
Date: _____________
Place: ____________

62

SFO22: Employer Certificate for Overseas Placement

<LETTER HEAD of the Employer>
Date: ______

Employer certificate should preferably contain the following information for each of the
last two financial years.
1.
2.
3.
4.
5.
6.

Name of the applicant Organization

Country wise number of candidates employed (via applicant Organization)
Minimum Salary (in USD)
Local salary
Details of the candidates placed
Contact details of the employer

Signature of competent authority:

Seal of the company:

Date: _____________
Place: ____________

63

SFO23: Certificate for Captive Placement

<LETTER HEAD of the Applicant Organization or its subsidiary >
Date: ______
Captive Placement Certificate should preferably contain the following information for
each of the last two financial years.
1.
2.
3.
4.
5.

Name of Applicant Organization or its subsidiary

Number of People Employed
Minimum Salary (in Rs.)
Details of the candidates placed
Contact details of the employer / Subsidiary

Signature of competent authority:

Seal of the company:
Date: _____________
Place: ____________

64

SFA1: Letter of Intent from prospective employers

<LETTER HEAD of the Employer >
Date: ______
The letter of intent (LOI) should preferably contain the following information
1.
2.
3.
4.
5.
6.

Name of the Applicant Organization

Validity of LOI
Preferred Sector
Proposed designations
Proposed Number to be employed
Proposed Gross Salary or CTC (in Rs.) at entry level

Signature of competent person:

Seal of the company:
Date: _____________
Place: ____________

65

HELPDESK SUPPORT
Login & Change Password
1. Open browser & enter URL : http://ruralskills.in:4040/trac/MrigsSSP
2. MRIGS-TRAC home page will open as shown below:

3. Click login link. Enter User Name & Default Password & click ok button as shown below.

66

Note:
a. User Name & Password both are case sensitive.
b. Default Password is p326@MORD.
4. On first time login user will redirect to change password page. Enter following fields & click save
changes button.
a. Old Password: default password p326@MORD
b. New Password:
c. Confirm Password

5. On clicking save button confirmation message displayed on page.

Note: User needs to change his/her password on first time login. Next time login will redirect to home
page directly.

Create New Ticket

1. Click New Ticket button in the top menu as shown below:

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2. On clicking New Ticket button Create New Ticket page will open as shown below:

3. Enter the required fields to create a new ticket:

a. Enter summary of the ticket in "Summary" field & detailed description of finding in the
"Description" field.
b. Enter other fields:
Type: Select type of ticket "Defect/ Observation/ Suggestion."
Priority: select priority (Blocker/ Critical/ Major/ Minor/ Cosmetic) based on criticality of
ticket.
User Type: Select "PIA" if logged in as PIA. Select "TSA" if logged in as TSA official.
On User Type selection TSA field will be enables. Select the appropriate value.
Process Group: Select proper process group from list.
Module: Select the module related to selected process group.
Application No: Enter application number in case ticket related to Proposal Management
module.
Keywords: Enter some keywords related to ticket. User can search the ticket with the
entered keyword(s). Use comma between keywords in case more than one keyword like
TC, Residential, batch etc. it is an optional field.
CC: Use default or enter the email-id of the person to whom you want to email the ticket
reference. Use comma between email-ids in case more than one email-id. It is an optional
field.

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4. Select the "I have files to attach to this ticket" check-box in case user having the attachment for the
ticket. User can add attachment only after creating the ticket.
5. Press "Create Ticket" button to create the ticket. A confirmation message will be displayed & user
will redirect to attachment page in case "I have files to attach to this ticket" check-box has been
selected.

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6. Click browse button & select the file to be uploaded. Click Add attachment to upload the
attachment.

View Tickets / Reports

1. Click "View Tickets" tab from top menu. All the available reports will be displayed as shown
below:

2. Click the desired link to view the report.

Active Tickets: This report will show all the active tickets.
My Tickets: This report will show all the tickets related to logged in user.
Other reports will display with group by function as per selected report.

3. Selected Reports Results will be displayed. Click the desired ticket to open the same.

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Note: User can sort the tickets based on desired element by clicking heading of desired Column.
4. Selected ticket will be opened as shown below:

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Amendment in Created Ticket

1. Follow the View Ticket/ Reports section & open the desired ticket.
2. Enter comments or more attachment as desired.

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Custom Search option: Custom Query

1. User can search the specific ticket or tickets by custom search option. to open custom search open
View Tickets page & then click Custom Query link as shown below:

2. On clicking Custom Query link a page will open. Here you can choose various filter options as
shown below:

3. Click update button after selecting/entering the desired option(s). Result tickets table will open
based on selected criteria:

For any other query related to MRIGS-SSP please email to helpdesk@ruralskills.in

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