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Nathalie Joy N. de Guzman Personal Information: Credentials

Nathalie Joy N. De Guzman is a 24-year old Filipino woman seeking a cabin crew position. She has experience working in culinary services and as a trainee at an airport. Her skills include strong communication abilities in Tagalog and English, customer service, responding to emergencies, and airport operations. She has a college diploma in travel management and has attended seminars on tourism and in-flight catering.

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Michele Rogers
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107 views2 pages

Nathalie Joy N. de Guzman Personal Information: Credentials

Nathalie Joy N. De Guzman is a 24-year old Filipino woman seeking a cabin crew position. She has experience working in culinary services and as a trainee at an airport. Her skills include strong communication abilities in Tagalog and English, customer service, responding to emergencies, and airport operations. She has a college diploma in travel management and has attended seminars on tourism and in-flight catering.

Uploaded by

Michele Rogers
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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NATHALIE JOY N.

DE GUZMAN
Personal Information
Date of Birth:

February 27, 1994

Nationality:

Filipino

Marital Status:

Single

Passport no:

EC5025233, expires 13.08.2020

Health Status:

Non-Smoker

Language:

Tagalog and English (fluent)

Height:

167.64 centimetres

Weight:

57 kilos

Current Location:

3100 Cabanatuan City, Nueva Ecija ,Philippines

Contact Information
Contact no:

09167507561

Email Address:

deguzmannathaliejoy@gmail.com

Skype:

nathalie2186

OBJECTIVE: Looking for a Cabin Crew position where I may employ my skills in
cabin operations and friendly demeanour to provide strong hospitality and customer
service skills to achieve the highest level of passengers satisfaction and safety.

Credentials:

Good communicator; demonstrated ability to communicate with people from a


variety of cultures
Comprehensive knowledge of ground service and work activities, aviation
services, and operation procedures.
Skilled in providing effective customer service with excellent communication
skills.
Ability to respond to emergency situations in a quick and effective manner.
Trained in operations inside the airport and learned how Flight Information
Display System (FIDS) works and also announcing the flights.
Trained in Assistance of the passengers in the airport.
Highly skilled in greeting customers in courteous manner.
Proficient in maintaining order when dealing with angry passenger.

WORK HISTORY:
Owner/Operator
De Guzman Trading.
Cabu, Cabanatuan City, Nueva Ecija. 3100
J1 International Work and Travel Program In culinary Service
Department
March 11, 2016 June 10, 2016
Six Flags Discovery Kingdom
1001 Fairgrounds Drive, Vallejo, California 94589
Trainee / OJT
May 19, 2015 June 19, 2015
Clark International Airport
Zone, Clark Field, Mabalacat City

SEMINARS ATTENDED
Tourism Destinations In The Philippines
Attend at GLI INSTITUTE
A Closer Look at In-Flight Catering Operations
Attend at MACROASIA

Educational Qualifications
College Diploma, 2016
Bachelor of Science in Travel Management
Good Samaritan Colleges, 3100 Cabanatuan City, Nueva Ecija

References
Available upon request

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