MB0038 - Add
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Smu DocProgram MBA - Semester 1
Subject code & name MB0038 Management Process and
Organisation Behavior
1. Define the terms strategy. Explain the following:
a) Corporate strategy
b) Business strategy
c) Functional strategy
Strategy
Once you have your vision, you have to see how that vision can be
executed. Here is where strategy comes in. Strategy means the grand plan and the
term is borrowed from the military which distinguished between the grand plan
and actual action by calling the former strategy and the latter tactics.
Strategy in organisations can be divided into three: 1) Corporate strategy, 2)
Business strategy, 3) Functional strategy
Corporate strategy
If you are a company like TATA or BIRLA, you will have several businesses under
you and a corporate headquarters which controls these. Each of these
businesses may be run by an independent how
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2.
Define
the
term
management.
Explain
Behavioural science theory and Systems theory.
Definition of management
the
We can realise that management has been happening right through the history of
man and it is all about making things smooth or shall we say efficient. It is also
about achieving our goals which in modern management literature we call
effectiveness.
According to Harold Koontz, Management is an art of getting things done through
and with people in formally organised groups. It is an art of creating an
environment in which people can perform as individuals and can cooperate
towards the attainment of group goals. According to F.W. Taylor,
Management is an art of knowing what to do, when to do, and see that it is done
in the best and cheapest way.
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3. Give the definition and importance of planning
in an organisation and explain the Portfolio Matrix
or BCG Matrix.
Definition and Importance of Planning
Planning can be defined as a basic management function which enables one
to select the purpose of the business, and how the resources should be mustered to
achieve that purpose to include using the available resources optimally to do that.
Planning implies goal setting for the organisation keeping in mind the
constraints, opportunities, and threats as much as what the person or business
which is planning wants to do. Thus, a plan is a blueprint for goal
achievement, a blue print that specifies the necessary resource allocations,
schedules, tasks, and other actions to achieve the purpose.
A goal is a desired future state that the organisation attempts to reach.
Goals are important because an organisation exists for a purpose, and goals
define and state that purpose. Goals specify future ends; plans specify the means to
do that. In Unit 1, we saw the idea of vision and mission and
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4.
Define the term controlling. What are the
prerequisites of effective control?
Definition of controlling
Controlling can be defined as measuring and correcting of performance to
achieve the organisational goals. According to Brech, Controlling is a
systematic exercise which is called as a process of checking actual
performance against the standards or plans with a view to ensure adequate
progress and also recording such experience as is gained as a contribution
to possible future needs. According to Donnell, Just as a navigator
continually takes reading to ensure whether he is relative to a planned
action, so should a business manager continually take reading to
assure himself that his enterprise is on right
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5. What are attitudes? Explain the components
and functions of attitude.
Attitudes:
Attitudes are also known as "frames of reference." They provide the
background against which facts and events are viewed. It becomes necessary
to know the attitudes of members of an organisation because they have to
perceive specific aspects like pay, hours of work, promotion, etc. of their work life
in the wider context of their generalised attitudes. Attitudes are also known as
"frames of reference."
An attitude is the predisposition of the individual to evaluate some objects in a
favourable or an unfavourable manner. The most pervasive phenomenon is
"attitude." People at work place have attitudes about lots of topics that are related
to them. These attitudes are firmly embedded in a
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6.
Define leadership. Write a brief note on
Contingency Theories of Leadership.
Definitions of leadership
Warren Bennis' definition of leadership is focused much more on the
individual capability of the leader: "Leadership is a function of knowing
yourself, having a vision that is well communicated, building trust
among colleagues, and taking effective action to realise your own
leadership potential."
Bernard M. Bass states that "leadership has been conceived as the focus of
group processes, as a matter of personality, as a matter of inducing
compliance, as the exercise of influence, as particular behaviours, as a form
of persuasion, as a power relation, as an instrument to achieve goals, as an
effect of interaction, as a differentiated role, as (an) initiation of
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