MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Module 10
Troubleshooting
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Course Structure
Course Introduction
Overview
Site Preparation & Installation
MMI Commands
Field Replaceable Units
Configuration & Testing
Software Download
Security
Expansion Options
Troubleshooting
Course Review
Slide 10 - 2
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Module Objectives
On completion of this module you will be able
to:
Troubleshoot a TETRA Site Controller
Troubleshoot Base Radios
Troubleshoot Configuration Files
Troubleshoot an MTS Site
Slide 10 - 3
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
General MTS Status Checks
Step 1 Check all equipment LEDs
Step 2 TETRA Site Controller MMI
Step 3 Base Radio MMI
Step 4 Miscellaneous MTS Site Checks
Step 5 Verification Procedures
Slide 10 - 4
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller LEDs
Slide 10 - 5
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller LEDs continued
Sequence from boot to standby
No power
Power on - software not running
LED Test (all colours flashing)
Booting
TSC main application running
GPS is training
GPS locked - no active alarms -
TSC in standby mode
Slide 10 - 6
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller LEDs continued
Normal activation sequence
TSC is going active
Local Site Trunking
Wide Area Trunking
Other combinations
TSC problem eg DPM VSWR
Local Site Trunking with problem
Wide Area Trunking with problem
TSC in Test Application mode
Slide 10 - 7
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller Troubleshooting
Flowchart
Reference: Page 13-4
Slide 10 - 8
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller Fault Indications
Some indications list several possible failures along
with corresponding corrective actions.
If a failure is isolated to the Site Controller, the
suspected unit should be replaced with a new one.
This restores the system to normal operation as
quickly as possible.
Suspected Site Controllers should be shipped to the
appropriate Motorola repair depot for repair.
Reference: Page 13-1
Slide 10 - 9
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller MMI
The built-in system troubleshooting intelligence is
mainly accessed through the Site Controller Man-
Machine Interface (MMI) status and fault indications.
status sc -all
status br
status sri (also status sri -gps and status sri -t)
status bsl (also status crtp and netstat -s)
ls
attrib (check version / date)
dpm # get fwd_power
dpm # get vswr
dpm # get alarm
psu # get alarm
Slide 10 - 10
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Site Controller other symptoms
Reference: Page 13-19
Slide 10 - 11
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Base Radio LEDs
Slide 10 - 12
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Base Radio LEDs continued
Normal activation sequence
No power / initial
LED test (flashing multicolour)
Booting
Waiting for software download (SWDL)
BR will wait here if no SC present
BRC main application is running
No active alarms
BR is keyed
Slide 10 - 13
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Base Radio LEDs continued
Hardware failure sequence
No power
LED test (flashing multicolour)
Booting
Waiting for SWDL this is where the BR will
wait if no SC present
BRC main application is running but an
alarm is preventing the BR from keying
Slide 10 - 14
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Base Radio
Troubleshooting
Flowchart
Reference: Page 13-22
Slide 10 - 15
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Base Radio MMI
get alarms
get fwd_pwr
get ref_pwr
get vswr
Slide 10 - 16
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Troubleshooting
Miscellaneous MTS Site Checks
Reference: Page 13-25
Slide 10 - 17
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
MTS 2 & MTS 4 Installation, Configuration,
Maintenance & Troubleshooting Release 3
Slide 10 - 18
MTS 2 & MTS 4 Installation, Configuration, Maintenance & Troubleshooting Release 3
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners. Motorola, Inc. 2009
Module 10
