DIMETRA™

Dimetra IP Scalable (DIPS) 8.0

Dimetra IP Compact (DIPC) 8.0
Scalable Dimetra IP (SDIP) 8.0
Dimetra IP Micro / Dimetra IP LiTE 3.0

ATIA Log Viewer

May 2012

*68015000480*
68015000480-B

© 2012 Motorola Solutions, Inc. All rights Reserved

 Copyrights
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Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or
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© 2011 Motorola Solutions, Inc.

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 Service Information
EMEA Systems Support Centre (ESSC)
The EMEA Systems Support Centre provides a remote Technical Support Service to help customers resolve
technical issues and quickly restore networks and systems. This team of highly skilled professionals is available
to customers with current service agreements in place that include the Technical Support Service. The ESSC
technical experts may be accessed through the EMEA Integrated Call Center either electronically or using the
telephone numbers listed below. If you are unsure as to whether or not your current service agreement entitles
you to benefit from this service, or if you would like more information about the Technical Support Service,
please contact your local customer support or account manager for further information.
Contact details:are:
Email: ESSC@motorolasolutions.com

List of Telephone numbers:

Country In Country Number to Dial
AUSTRIA 01206091087
DENMARK 43682114
FRANCE 0157323434
GERMANY 06950070204
ITALY 0291483230
LITHUANIA 880 030 828
NETHERLANDS 0202061404
NORWAY 24159815
PORTUGAL 0217616160
810 800 228 41044
RUSSIA
(Alternative 810 800 120 1011)
SAUDI ARABIA 800 844 5345
SOUTH AFRICA 0800981900
SPAIN 0912754787
UNITED KINGDOM 02030 277499
All Other Countries +44 2030 277499

European Systems Component Centre (ESCC)

The European Systems Component Centre provides a repair service for infrastructure equipment. Customers
requiring repair service should contact the Customer Information Desk to obtain a Return Material Authorisation
number. The equipment should then be shipped to the following address unless advised otherwise.

Motorola GmbH, European Systems Component Centre, Am Borsigturm 130,13507 Berlin, Germany
Contact details:
E-Mail: ESCC.admin@motorolasolutions.com
Telephone: +49 (0) 30 66861555
Telefax: +49 (0) 30 66861426
Monday - Friday 08:00 am to 06:00 pm (CET)

Parts Identification and Ordering

Request for help in identification of non-referenced spare parts should be directed to the Customer Care
Organization of Motorola’s local area representation. Orders for replacement parts, kits and assemblies should
be placed directly on Motorola’s local distribution organization or via the Extranet site Motorola Online at
https://emeaonline.motorola.com.
 EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available by calling the Motorola Test
Equipment Service Group in Germany at +49 (0) 6128 702179, Telefax +49 (0) 6128 951046, through the
Customer Care Organization of Motorola’s local area representation, or via the Internet at
http://www.gd-decisionsystems.com/cte/.

Your Input
...is much appreciated. If you have any comments, corrections, suggestions or ideas for this publication or any
other requirements regarding Motorola publications, please send an e-mail to
doc.emea@motorolasolutions.com.

Updated Versions of this Manual

......are available at our Extranet site Motorola Online. Contact us at doc.emea@motorolasolutions.com for
access.
Contents
1 Description . ..........................................................................................................................................................................1-1
1.1 ATIA Log Viewer Overview . ....................................................................................................................................1-1
1.1.1 ATIA Log Viewer Features. ...........................................................................................................................1-2
1.2 ATIA Log Viewer Window . ......................................................................................................................................1-2
2 Operation ..............................................................................................................................................................................2-1
2.1 Viewing ATIA Logs . .................................................................................................................................................2-1
2.2 Saving binary ATIA Logs..........................................................................................................................................2-5
2.3 Accessing Archived ATIA Logs . ..............................................................................................................................2-6
2.4 Closing ATIA Log File . ............................................................................................................................................2-8
2.5 Closing ATIA Log Viewer . .......................................................................................................................................2-9
3 Reference ..............................................................................................................................................................................3-1
3.1 ATIA Log Viewer Dialog Box. .................................................................................................................................3-1
3.1.1 Menu Options in the ATIA Log Viewer Window ..........................................................................................3-1

i
List of Figures
Figure 1-1 Example of the ATIA Log Viewer Report ...................................................................................... 1-1
Figure 1-2 Example of the ATIA Log Viewer Window ................................................................................... 1-3
Figure 2-1 Example of the Application Launcher for a Zone Level .................................................................... 2-2
Figure 2-2 ATIA Log Viewer Window ......................................................................................................... 2-3
Figure 2-3 Example of the Send To Menu Option .......................................................................................... 2-3
Figure 2-4 Example of the ATIA Log Viewer Report ...................................................................................... 2-4
Figure 2-5 ATIA Log Viewer Window – File Menu ........................................................................................ 2-5
Figure 2-6 Save As Dialog Box................................................................................................................... 2-6
Figure 2-7 Archived Logs Tab .................................................................................................................... 2-7
Figure 2-8 log.YYYY_MM_DD.zip Tab ...................................................................................................... 2-8

iii
List of Tables
Table 3-1 ATIA Log Viewer Menu Options ................................................................................................ 3-1

v
List of Procedures
2.1 — Viewing ATIA Logs.........................................................................................................................................................2-1
2.2 — Saving binary ATIA Logs ................................................................................................................................................2-5
2.3 — Accessing Archived ATIA Logs ......................................................................................................................................2-6

vii
Document History
Edition Description Date
68015000480-A Initial Version Nov. 2011
68015000480-B The manual front cover has been updated for the new May 2012
release Dimetra IP Micro/ Dimetra LiTE 3.0

ix
ATIA Log Viewer
This document describes how to use the Dimetra IP system’s ATIA Log Viewer application. The purpose of this
document is to provide you with the knowledge on how to create standard, customized, and dynamic performance
reports.
This document is intended for all those involved with administration of the Dimetra IP system. You should
be familiar with the following:

• The Dimetra IP trunking system operating principles

• The Microsoft® Windows environment

What is Covered
This document describes the ATIA Log Viewer application of the Motorola Private Radio Network Management
system.

Related Information
In addition to the information in the table below, see the Related Information Guide.

Related Information Description

Glossary The glossary provides a list of abbreviations, acronyms and terms used in
the Dimetra IP system documentation.
System Overview This manual provides basic radio system concepts, call processing
basics, and an introduction to the various components and processes
associated with the Dimetra IP system. The manual provides the
background needed to comprehend the theory of operation and it provides
equipment/subsystem functional descriptions. It also describes the role
of the numerous network management software applications used for
managing the system.
Network Management Client This manual provides an introduction to the hardware and software
components associated with the Network Management (NM) Client.
Included are detailed procedures for installation and configuration of the
client.
Dynamic Reports This manual describes Dynamic Reports which is a Private Radio Network
Management (PRNM) Suite application that provides predefined report
templates you can use to display statistics for a zone, site or a console site
(but not for a system) in near real time.
Historical Reports This manual describes Historical Reports which is a Private Radio Network
Management (PRNM) Suite application that allows you to generate reports
for system-wide activity and for individual zones. These reports display
data that is stored on the server. The Historical Reports application
generates reports of statistical data that is gathered at specific, predefined
time intervals. You can then create reports from this data to monitor and
analyze information about zones, sites, channels, talkgroups, and users.
Online Help Includes procedures and reference information for Application Launcher,
ATIA Log Viewer, Dynamic Reports, and Historical Reports.

xi
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.

The signal word DANGER with the associated safety icon implies information that, if disregarded,
will result in death or serious injury.

The signal word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.

The signal word CAUTION with the associated safety icon implies information that, if disregarded,
may result in minor or moderate injury, or serious product damage.

The signal word CAUTION may be used without the safety icon to state potential damage or injury
that is not related to the product.

IMPORTANT statements contain information that is crucial to the discussion at hand, but is not CAUTION
or WARNING. There is no warning level associated with the IMPORTANT statement.

NOTE contains information more important than the surrounding text, such as exceptions or preconditions.
They also refer the reader elsewhere for additional information, remind the reader how to complete an
action (when it is not part of the current procedure, for instance), or tell the reader where something is
located on the screen. There is no warning level associated with a note.

SUGGESTION

SUGGESTION implies a recommendation or tip from Motorola that does not require to be followed, but
might be helpful. There is no warning level associated with SUGGESTION.

xiii
Style Conventions
The following style conventions are used:

Convention Description
Bold This typeface is used for names of, for instance, windows, buttons, and labels
when these names appear on the screen (example: the Alarms Browser window).
When it is clear that we are referring to, for instance, a button, the name is used
alone (example: Click OK).
Monospacing font in This typeface is used for words to be typed in exactly as they are shown in the
bold text (example: In the Address field, type http://ucs01.ucs:9080/)
Monospacing font This typeface is used for messages, prompts, and other text displayed on the
computer screen (example: A new trap destination has been
added).
Monospacing font in This typeface is used with angle brackets for words to be substituted by a specific
bold Italic member of the group that the words represent (example: <router number>).

In sequences to be typed in, the angle brackets are omitted to avoid

confusion as to whether the angle brackets are to be included in the
text to be typed.
CAPITAL LETTERS This typeface is used for keyboard keys (example: Press Y, and then press
ENTER).
Italic This typeface is used citations. This can be the name of a document or a phrase
from another document (example: Dimetra IP System Overview.
→ An → (arrow pointing right) is used for indicating the menu or tab structure in
instructions on how to select a certain menu item (example: File → Save) or
a certain sub-tab.

xv
1 Description
Topics Covered in this Chapter
• ATIA Log Viewer Overview
• ATIA Log Viewer Window

The Air Traffic Information Access (ATIA) Log Viewer is a Private Radio Network Management (PRNM) Suite
application that displays log files generated by the Air Traffic Router (ATR). These log files contain records of all
recent zone activity, such as site registrations and processed calls.

1.1 ATIA Log Viewer Overview

The ATIA Log Viewer application permits you to view the “raw” ATIA data straight from the ATIA log files. For an
overview, see the figure below.
The ATIA Log Viewer allows you to examine air traffic historical data within channels and sites in the zone,
within a particular time interval.

ATIA data logging must be enabled through the Air Traffic Router (ATR) server Administration Menu.
Otherwise, no ATIA log data is collected for viewing.

Figure 1-1 Example of the ATIA Log Viewer Report

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 ATIA Log Viewer

1.1.1 ATIA Log Viewer Features

The ATIA Log Viewer application displays ATIA log files that have been archived in the zone. ATIA messages are
recorded and archived daily for all call processing activities and other site events in the zone. The ATIA Log Viewer
allows you to select one of the daily log files and view activities that took place in the system.
The ATIA Log Viewer allows you to examine air traffic historical data in a specified zone for one or more specified
time intervals. ATIA Log Viewer displays the following data:

• Radio events that have occurred within a zone, active sites, channel numbers, and radio affiliations
• Events occurring at specified intervals in the zone.

This feature is normally used to examine data logs when debugging the system. The ATIA Log Viewer records the
last 24 hours of ATIA data packets on the ATR server. You can select which interval packets you want to view.
There is a possibility to watch archived logs stored on a local drive. They are displayed in a separate tab. For more
information on how to access them go to 2.3 Accessing Archived ATIA Logs, page 2-6section.
The data is displayed in an easy-to-read, text-based format which can be printed, saved, or copied into a third-party
application for future evaluation.
ATIA messages include the date, time, and description of the event that occurred (such as a radio registration,
call request, or site handover).
Log files are generated by the ATR, transferred to the ATIA Log Viewer using the File Transfer Protocol (FTP), and
decoded into a text format. The maximum size of a log file generated within an hour cannot exceed a specified value
(20 MB). When the limit is reached, a new log file is generated. If the size of a log file does not exceed the limit, the
data is displayed on an hourly basis. Otherwise, the data is displayed whenever a new log file is generated.
The ATIA Log Viewer allows to save binary log files and archives from ATR server application with Save as menu
option. For more information see 2.2 Saving binary ATIA Logs, page 2-5 section.

1.2 ATIA Log Viewer Window

This section describes the ATIA Log Viewer Window (See the figure below).
The ATIA Log Viewer Window consists of three menus and the list of available report dates from the most recent
log files. The report date includes: time, day, date, year and size. In case of files stored on the ATR server, the time
denotes the time of the arrival of the first packet logged to a file. Time and date portions denote the time when a log
was created. In case of files opened from a local drive what is shown is only a filename.
The contents pane consists of three tabs:

• Current logs tab – shows current logs.

• Local logs tab – shows logs added by the user.
• Archived logs tab – shows archived logs in zip format. When one is chosen, it is displayed in the fourth tab.

The ATIA Log Viewer application launches a document processor associated with doc files. In this example, the
document processor is Wordpad.

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 1.2 ATIA Log Viewer Window

Figure 1-2 Example of the ATIA Log Viewer Window

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2 Operation
Topics Covered in this Chapter
• Viewing ATIA Logs
• Saving binary ATIA Logs
• Accessing Archived ATIA Logs
• Closing ATIA Log File
• Closing ATIA Log Viewer

2.1 Viewing ATIA Logs

The ATIA Log Viewer allows you to examine air traffic historical data in a specified zone for a particular time
interval or intervals. shows you how to use the ATIA Log Viewer to select, open, and examine data log files.

Prerequisites: ATIA data logging must be enabled through the Air Traffic Router (ATR) Administration Menu.
Otherwise, no ATIA log data is collected for viewing. Historical reports data is collected regardless of the ATIA
log setting.

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 ATIA Log Viewer

Procedure Steps

1 From the Application Launcher, select a zone.

Step result: All available applications for the zone appear in the content pane, as shown in Figure 2-1
Example of the Application Launcher for a Zone Level).

Figure 2-1 Example of the Application Launcher for a Zone Level

2 Double-click the ATIA Log Viewer folder entry.

Step result: The ATIA Log Viewer Window appears with the list of stored logs, as shown in Figure 2-2 ATIA
Log Viewer Window.

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 2.1 Viewing ATIA Logs

Figure 2-2 ATIA Log Viewer Window

ATIA log files which are present on the local hard drive can be opened using a pop-up Windows
context menu option Send To (Figure 2-3 Example of the Send To Menu Option ). To view the ATIA
logs, select the desired log file from the local hard drive and right-click the mouse button. They also
can be opened via File->Open Local menu option.

Figure 2-3 Example of the Send To Menu Option

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 ATIA Log Viewer

3 Select the desired log file from the list (you may select multiple intervals using standard Windows selection
techniques), and then click the View button.

Step result: The log is displayed in the default document processor window, as shown in Figure 2-4 Example
of the ATIA Log Viewer Report .

On your workstation, the ATIA Log Viewer application launches the document processor that is
associated with doc files. In this example, the document processor is Wordpad.

Figure 2-4 Example of the ATIA Log Viewer Report

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 2.2 Saving binary ATIA Logs

4 You may perform any operation on the log your document processor allows, including printing the log, saving
it to another file, or editing it.

2.2 Saving binary ATIA Logs

Selecting a single log or archive in the ATIA Log Viewer window enables Save As... operation in menu bar.
Pressing Ctrl+S or selecting File->Save As menu item opens a dialog box. Then, the file is automatically
downloaded from the ATR server to the specified directory.

Procedure Steps

1 Open ATIA Log Viewer and access list of current logs or archived logs or upacked logs as described in 2.1
Viewing ATIA Logs, page 2-1

2 Select a single log or archive you want to save.

Figure 2-5 ATIA Log Viewer Window – File Menu

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 ATIA Log Viewer

3 Choose File, then Save As… from menu.

4 Select directory and filename you want to save the file.

Figure 2-6 Save As Dialog Box

Step result: The log file is downloaded to selected directory.

5 To save logs archive, navigate to Archived logs, select desired archive and tab and repeat steps 3 and 4.

Step result: The archive is downloaded to selected directory

6 To save unpacked log, navigate to fourth tab, select desired log and repeat steps 3 and 4.

Step result: The log is saved in selected directory.

2.3 Accessing Archived ATIA Logs

ATIA Log Viewer allows you to examine archived logs. Previously created ATIA log files are obtainable by
communicating with the File Transfer Protocol (FTP) service running on the Air Traffic Router. The period of log
retention is 30 days. Follow the steps in to view the archived ATIA logs.

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 2.3 Accessing Archived ATIA Logs

Procedure Steps

1 In contents pane, go to Archived logs tab.

Figure 2-7 Archived Logs Tab

2 Select the archive you want to access.

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 ATIA Log Viewer

3 Double-click on a zip file.

Step result: The file is extracted into the third tab.

Figure 2-8 log.YYYY_MM_DD.zip Tab

4 Double-click on the log file you want to view.

Step result: The log is displayed in the default document processor window.

2.4 Closing ATIA Log File

To close the ATIA log file, select Exit from the File menu in the text editor. As a result, the log files close.

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 2.5 Closing ATIA Log Viewer

If changes have been made to the file, you can choose to save it to disk.

2.5 Closing ATIA Log Viewer

To close the ATIA Log Viewer, select Exit from the File menu in the ATIA Log Viewer dialog box. As a result,
the ATIA Log Viewer dialog box closes.

You must close each ATIA log file individually.

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3 Reference
Topics Covered in this Chapter
• ATIA Log Viewer Dialog Box

3.1 ATIA Log Viewer Dialog Box

The ATIA Log Viewer dialog box contains a list of time intervals that are available for you to select. These intervals
encompass the last 24 hours collected in the ATIA log.

3.1.1 Menu Options in the ATIA Log Viewer Window

The ATIA Log Viewer Window contains menu options, as shown in the table below.

Table 3-1 ATIA Log Viewer Menu Options

Menu
Sub-Menu Option Description
Option
Opens the ATIA Log Viewer Report Window (see Figure 1-1 Example of the
Open ATIA Log Viewer Report) to show the selected log file. Also, you can execute
this option through the shortcut Ctrl + O.
Opens single file from the disc. Also, you can execute this option through
File Open Local
the shortcut Ctrl + L.
Open Local Opens the selected folder. Also, you can execute this option through the
Directory shortcut Ctrl + D.
Exit Exits the application and closes ATIA Log Viewer Window.
Dynamically refreshes the list of ATIA logs. Also, this option can be executed
Refresh
by pressing the F5 key.
View
Remove Item from Removes the selected file from the list. Also, you can execute this option
List through the Delete button.
Launches the online help for the application. Also, this option can be executed
Help Topics
Help using the shortcut Ctrl + T.
About ATIA Displays a version and copyright information for the application.

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