MATEAA REDMOND
Everett, Washington (206) 913-1887 mrzredmond@gmail.com
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Human Resources Professional
Driven, honest, hardworking professional with over 10 years in
guest and client services, human resources, administrative, training,
and office support. Responsibly dedicated eager professional ready to
build experiences and technical knowledge. Experience working in
various industries, including human resource, banking, and restaurant
hospitality. Accomplished team builder ready for more challenging
opportunities as a human resource professional, with a progressive
company that will lead to growth and success.
by Unknown Author is licensed
under
Computer Skills: Types 50+ WPM, 10-key by touch, MS Office, Micros,
Tangent, Sabre, and PeopleSoft.
● Keen Analytical Abilities ● Monitoring and improving employee
● Excellent Communication Skills compliance with unit policies and
● Bonus and Commission Calculation procedures
Experience ● Variance analysis and Cost Reductions
● Non-Profit Organization Recruitment and ● Filing, faxing, written correspondence,
Management calendar management, and ad hoc HR
● New Hire Orientation and On-boarding assignments as needed
● Location assignment and placement of
over 500 non-profit volunteers and
associates per full stadium event
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Professional Experience
Delaware North Companies, Seattle Sportservice 02/2013 to 12/2015
Concessionaire for Seahawks/Sounders at CenturyLink Field, Seattle, WA
Assistant Human Resource Manager (01/15-12/15)
● Provide assistance in overall supervision of human resource department including daily
communication summary of department information with the department manager.
● Provide overall administrative support for Human Resources Department, including assisting with
processing and maintaining information and records, both electronically and on paper.
● Assist with administration of various components of the human resources system of organization,
including recruitment and selection of hourly staff to work stadium concession stands, training, as well
as maintain labor relations.
● Assist with New Hire Orientation presentation, including position-specific on boarding of new
associates.
● Process new associate applications through various steps of the selection process, using electronic and
paper systems.
● Post, advertise, and conduct off site visits for various hourly position vacancies and actively called
agencies in the area in an effort to recruit new associates, groups, and follow up as needed. Maintains
recruitment and selection records and files. Maintain limited applicant and employee information in
related systems. Update files as needed.
● Answer inquiries and profiles general employment information to applicants and non-profit groups at
job fairs, event-day check in, and other employment related activities.
● Assist in coordination of programs such as service awards, directions and instructions for parking and
check-in for all associates, bonus opportunities, and post-event qualifying status updates.
● Provide clerical support for staff development with activities such as data entry and maintenance,
recruitment and job offer logs, mailings, creating and sending email correspondence to group contacts,
reports for management, and memoranda.
Human Resources Non-Profit Coordinator (05/13-12/14)
● Provide overall administrative support for Human Resource Department, including assisting with
processing and maintaining information and records, both electronically and on paper.
● Assist with administration of various components of the human resources system of organization,
including recruitment and selection of non-profit organizations and volunteers to work stadium
concession stands, training, calculation of commission and bonus compensation, as well as labor
relations.
● Assist with New Hire Orientation presentation, including position-specific on boarding of new
associates. Maintained and monitored records of non-profit communication, including beginning and
ending inventory counts for individual stands.
● Process new non-profit associate applications through various steps of the selection process, using
electronic and paper systems.
● Post, advertise, and conduct off site visits for non- profit position vacancies, actively call agencies in the
area to recruit new groups, and follows up as needed. Maintains recruitment and selection records and
files. Maintain limited applicant and employee information in related systems. Update files as needed.
● Answer inquiries and profiles general employment information to applicants and non-profit groups at
job fairs, event-day check in, and other employment related activities.
● Assist in coordination of programs such as service awards, directions and instructions for parking and
check-in for non-profit associates, bonus opportunities, and post-event qualifying status updates.
● Provide clerical support for staff development with activities such as data entry and maintenance,
invoice and commissions processing, mailings, creating and sending correspondence to group contacts,
reports for management, and memoranda.
Levy Restaurants 10/2009 to 02/2013
Concessionaire for Seahawks/Sounders at CenturyLink Field, Seattle, WA
Concessions Supervisor
● Supervised stadium volunteer group operations in the food stands and bar/beer card areas. Ensured
compliance with State food and sanitary regulations. Ensured proper maintenance was requested and
that repairs of equipment and sanitation procedures were followed.
● Trained new employees in all aspects of their concession assignments. Responsible for executing all
concessions decisions made by the General Manager and Concessions Manager.
● Supervised concession employees in accordance with Levy food service policies and procedures.
● Monitored staffing levels throughout the shifts and ensure recommendations to increase or reduce staff
to operate efficiently are made.
● Checked stands before opening to ensure that they were clean and well-stocked. Assigned employee
breaks and lunch periods per company policy.
● Assisted managers with distribution of food tickets for employees. Verified that employees were
providing friendly, positive customer interactions.
● Prepared various sales and operational reports from event-specific data. Analyzed product usage; used
information from stand leads and attendants to help the warehouse department determine products to
be purchased and quantity to be ordered.
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Educational and Professional Development
Renton Technical College, AA-Early Childhood Education, 2010 Seattle, WA
Arizona State University, BA-Liberal Studies, Pending December 2018 Tempe, AZ
