PART I
Foundations of Business
                             CHAPTER 1
    NATURE          AND     PURPOSE          OF     BUSINESS
                      LEARNING OBJECTIVES
After studying this chapter, you should be able to:
•   explain the concept and characteristics of business;
•   compare the distinctive features of business, profession and
    employment;
•   classify business activities and clarify the meaning of industry and
    commerce;
•   state various types of industry;
•   explain the activities relating to commerce;
•   analyse the objectives of business;
•   describe the nature of business risks and their causes; and
•   discuss the basic factors to be considered while starting a business.
NATURE AND PURPOSE OF BUSINESS                                                         3
 Imran, Manpreet, Joseph and Priyanka have been classmates in Class X. After
 their exams are over, they happen to meet at a common friend Ruchika’s house.
 Just when they are sharing their experiences of examination days, Ruchika’s
 father, Mr. Raghuraj Chaudhury intervenes and asks about their well-being. He
 also enquires from each one of them about their career plans. But none of them
 has a definite reply. Mr. Raghuraj, who himself is a businessman, suggests to
 them that they can opt for business as a promising and challenging career.
 Joseph gets excited by the idea and says, “Yes, business is really good for making
 lots of money even more than is possible by becoming an engineer or a doctor.”
 Mr. Raghuraj opines, “Let me tell you, young man, there is a lot more to business
 than merely money”. He then gets busy with some other guests. However, the
 four classmates begin raising many questions: What exactly business is all about?
 What else is there in business besides money? How is business different from
 non-business activities? What does one require to start a business? And, so on.
1.1 INTRODUCTION                               that we understand the concept, nature
                                               and purpose of business.
The conversation among the four
classmates is obviously focused on the         1.2 CONCEPT     OF   BUSINESS
meaning, nature and purpose of
                                               The term business is derived from the
business. All human beings, wherever
                                               word ‘busy’. Thus, business means
they may be, require different types of
                                               being busy. However, in a specific
goods and services to satisfy their needs.
                                               sense, business refers to an occupation
The necessity of supplying goods and
                                               in which people regularly engage in
services has led to certain activities being
                                               activities related to purchase,
undertaken by people to produce and
                                               production and/or sale of goods and
sell what is needed by others. Business
                                               services with a view to earning profits.
is a major economic activity in all
                                               The activity may consist of production
modern societies concerned as it is with
                                               or purchase of goods for sale, or
the production and sale of goods and
                                               exchange of goods or supply of services
services required by people. The
                                               to satisfy the needs of other people.
purpose behind most business activities
                                                   In every society people undertake
is to earn money by meeting people’s
                                               various activities to satisfy their needs.
demands for goods and services.
                                               These activities may be broadly
Business is central to our lives. Although
                                               classified into two groups — economic
our lives are influenced by many other
                                               and non-economic. Economic activities
institutions in modern society such as
                                               are those by which we can earn our
schools, colleges, hospitals, political
                                               livelihood whereas non-economic
parties and religious bodies, business
                                               activities are those performed out of
has the major influence on our daily
                                               love, sympathy, sentiments, patriotism,
lives. It, therefore, becomes important
                                               etc. For example, a worker working in
4                                                                     BUSINESS STUDIES
a factory, a doctor operating in his          (ii) Production or procurement of
clinic, a manager working in the office       goods and services: Before goods are
and a teacher teaching in a school—           offered to people for consumption, these
are doing so to earn their livelihood and     must be either produced or procured by
are, therefore, engaged in an economic        business enterprises. Thus, every
activity. On the other hand, a housewife      business enterprise either manu-
cooking food for her family or a boy          factures the goods it deals in or it acquires
helping an old man cross the road are         them from producers, to be further sold
performing non-economic activities            to consumers or users. Goods may
since they are doing so out of love or        consist of consumable items of daily use
sympathy. Economic activities may be          such as sugar, ghee, pen, notebook, etc.
further divided into three categories,        or capital goods like machinery,
namely business, profession and               furniture, etc. Services may include
employment. Business may be defined           facilities offered to consumers, business
as an economic activity involving the         firms and organisations in the form of
production and sale of goods and              transportation, banking, electricity, etc.
services undertaken with a motive of          (iii) Sale or exchange of goods and
earning profit by satisfying human            services: Directly or indirectly, business
needs in society.                             involves transfer or exchange of goods
                                              and services for value. If goods are
1.3 C HARACTERISTICS        OF   BUSINESS     produced not for the purpose of sale but
    ACTIVITIES                                say for personal consumption, it cannot
In order to appreciate how business           be called a business activity. Cooking
activity is different from other activities   food at home for the family is not
in society, the nature of business or its     business, but cooking food and selling
fundamental character must be                 it to others in a restaurant is business.
explained in terms of its distinguishing      Thus, one essential characteristic of
characteristics, which are as follows:        business is that there should be sale or
(i) An economic activity: Business is         exchange of goods or services between
considered to be an economic activity         the seller and the buyer.
because it is undertaken with the object      (iv) Dealings in goods and services
of earning money or livelihood and not        on a regular basis: Business involves
because of love, affection, sympathy or       dealings in goods or services on a
any other sentimental reason. It may          regular basis. One single transaction
be mentioned here that this activity          of sale or purchase, therefore, does not
can be undertaken either at small and         constitute business. Thus, for example,
individual level, e.g. (purchase and sale     if a person sells his/her domestic radio
by a shopkeeper) or on large scale in a       set even at a profit, it will not be
more formal and organised level               considered a business activity. But if
(purchase and sale by a cooporative           he/she sells radio sets regularly either
society or company).                          through a shop or from his/her
NATURE AND PURPOSE OF BUSINESS                                                       5
residence, it will be regarded as a           changes in consumer tastes and
business activity.                            fashions, changes in methods of
(v) Profit earning: One of the main           production, strike or lockout in the
purpose of business is to earn income         work place, increased competition in
by way of profit. No business can             the market, fire, theft, accidents,
survive for long without earning profit.      natural calamities, etc. No business
That is why businessmen make all              can altogether do away with risks.
possible efforts to maximise profits, by
increasing the volume of sales or             1.4 COMPARISON OF BUSINESS,
reducing costs.                                   PROFESSION AND EMPLOYMENT
(vi) Uncertainty of return: Uncertainty
of return refers to the lack of knowledge     As has been mentioned earlier,
relating to the amount of money that          economic activities may be divided into
the business is going to earn in a given      three major categories viz.,
period. Every business invests money            (i) Business
(capital) to run its activities with the       (ii) Profession
objective of earning profit. But it is not    (iii) Employment
                     Business Functions at Enterprise Level
 Business includes a wide variety of functions performed by many different kinds
 of organisations called business enterprises or firms. Financing, production
 marketing and human resource management are the four major functions which
 are performed by business enterprises to carry on business. Financing is
 concerned with mobilising and utilising funds for running a business enterprise.
 Production involves the conversion of raw materials into finished products or
 generation of services. Marketing refers to all those activities which facilitate
 exchange of goods and services from producers to the people who need them, at
 a place they want, at a time they require and at a price they are prepared to pay.
 Human resource management aims at ensuring the availability of working people
 who have necessary skills to perform various tasks in enterprises.
certain as to what amount of profit will      Business refers to those economic
be earned. Also, there is always a            activities, which are connected with the
possibility of losses being incurred, in      production or purchase and sale of
spite of the best efforts put into the        goods or supply of services with the
business.                                     main object of earning profit. People
(vii) Element of risk: Risk is the            engaged in business earn income in the
uncertainty associated with an                form of profit.
exposure to loss. It is caused by some            Profession includes those activities,
unfavourable or undesirable event. The        which require special knowledge and
risks are related with certain factors like   skill to be applied by individuals in
6                                                                          BUSINESS STUDIES
their occupation. Such activities are             Bar Council of India and Chartered
generally subject to guidelines or codes          Accountants belong to the accounting
of conduct laid down by professional              profession and are subject to the
bodies. Those engaged in professions              regulations of the Institute of Chartered
are known as professionals. For                   Accountants of India.
example, doctors are engaged in the                  Employment refers to the
medical profession and are subject to             occupation in which people work for
the regulations of the Medical Council            others and get remunerated in return.
of India, the concerned professional              Those who are employed by others are
body. Similarly, lawyers are engaged              known as employees. Thus, people who
in the legal profession, governed by the          work in factories and receive wages and
                 COMPARISON   OF   BUSINESS, PROFESSION      AND    EMPLOYMENT
          Basic            Business                Profession               Employment
                        Entrepreneur's
                          decision and         Membership of a            Appointment letter
    1. Mode of
                           other legal       professional body and           and service
      establishment
                         for malities, if    certificate of practice         agreement
                           necessary
                       Provision of goods        Rendering of             Per for ming work as
    2. Nature of
                        and services to       personalised, expert        per service contract
       work
                           the public               services               or rules of service
                                             Qualifications, expertise
                                                                           Qualification and
                         No minimum          and training in a specific
                                                                              training as
    3. Qualification    qualification is    field as prescribed by the
                                                                           prescribed by the
                          necessary            professional body is a
                                                                               employer
                                                       must
    4. Reward or
                         Profit ear ned          Professional fee           Salary or wages
       retur n
                             Capital
                           investment
    5. Capital                              Limited capital needed for
                         required as per                                  No capital required
       investment                                 establishment
                       size and nature of
                            business
                          Profits are
                        uncertain and        Fee is generally regular      Fixed and regular
    6. Risk
                       irregular; risk is    and certain; some risk       pay; no or little risk
                            present
                       T ransfer possible
    7. T ransfer of
                           with some               Not possible               Not possible
       interest
                           for malities
                                                                          Nor ms of behaviour
                          No code of
    8. Code of                                Professional code of         laid down by the
                          conduct is
       conduct                              conduct is to be followed     employer are to be
                          prescribed
                                                                               followed.
NATURE AND PURPOSE OF BUSINESS                                                   7
salaries are in the employment of          exchange of goods and services. On the
factory owners and are employees of        basis of these two categories, we may
the factory. Similarly, people who work    classify business firms into industrial
in the offices of banks, insurance         and commercial enterprises.
companies or government department,            Let us examine in detail the
as managers, assistants, clerks, peons     activities relating to business.
or security guards are the employees
of these organisations.                    1.6 INDUSTRY
                                           Industry refers to economic activities,
1.5 CLASSIFICATION   OF   BUSINESS
                                           which are connected with conversion of
    ACTIVITIES
                                           resources into useful goods. Generally,
Various business activities may be         the term industry is used for activities
classified into two broad categories —     in which mechanical appliances and
industry and commerce. Industry is         technical skills are involved. These
concerned with the production or           include activities relating to producing
processing of goods and materials.         or processing of goods as well as
Commerce includes all those activities     breeding and raising of animals. The
which are necessary for facilitating the   term industry is also used to mean
8                                                                 BUSINESS STUDIES
groups of firms producing similar or                for their use in further
related goods. For example, cotton                  reproduction. For the breeding
textile industry refers to all                      of plants, the seeds and nursery
manufacturing units producing textile               companies are typical examples
goods from cotton. Similarly, electronic            of genetic industries. In
industry would include all firms                    addition, activities of cattle-
producing electronic goods, and so on.              breeding farms, poultry farms,
Further, in common parlance, certain                and fish hatchery come under
services like banking and insurance                 the class of genetic industries.
are also referred to as industry,          (b) Secondary industries: These are
say banking industry, insurance                concerned with using the materials,
industry etc.                                  which have already been extracted at
     Industries may be divided into            the primary stage. These industries
three broad categories namely primary,         process such materials to produce
secondary and tertiary.                        goods for final consumption or for
(a) Primary industries: These include          further processing by other
    all those activities which are             industrial units. For example,
                                               mining of an iron ore is a primary
    connected with the extraction and
                                               industry, but manufacturing of steel
    production of natural resources and
                                               by way of further processing of raw
    reproduction and development of
                                               irons is a secondary industry.
    living organisms, plants etc. These
                                               Secondary industries may be further
    industries may be further sub-
                                               divided as follows:
    divided as follows:
                                               (i) Manufacturing industries: These
    (i) Extractive industries: These
                                                  industries are engaged in
        industries extract or draw out            producing goods through
        products from natural sources.            processing of raw materials and
        Extractive industries supply              thus creating form utilities. They
        some basic raw materials that             bring out diverse finished
        are mostly       products of              products, that we consume, or use
        geographical or natural                   through the conversion of raw
        environment. Products of these            materials or partly finished
        industries      are    usually            materials in their manufacturing
        transformed into many other               operations.        Manufacturing
        useful goods by manufacturing             industries may be further divided
        industries. Important extractive          into four categories on the basis of
        industries include farming,               method of operation for production.
        mining, lumbering, hunting and             • Analytical industry which
        fishing operations.                           analyses and separates
   (ii) Genetic industries: These                     different elements from the
        industries remain engaged in                  same materials, as in the case
        breeding plants and animals                   of oil refinery.
NATURE AND PURPOSE OF BUSINESS                                                          9
        • Synthetical industry which           termed as trade. But there are a lot of
           combines various ingredients        activities that are required to facilitate
           into a new product, as in the       the purchase and sale of goods. These
           case of cement.                     are called services or auxiliaries to trade
        • Processing industry which            and include transport, banking,
           involves successive stages for      insurance, communication, advertise-
           manufacturing            finished   ment, packaging and warehousing.
           products, as in the case of         Commerce, therefore, includes both,
           sugar and paper.                    buying and selling of goods i.e., trade,
        • Assembling industry which            as well as auxiliaries such as
           assembles different compo-          transport, banking, etc.
           nent parts to make a new                Commerce provides the necessary
           product, as in the case of          link between producers and
           television, car, computer, etc.     consumers. It embraces all those
  (ii) Construction industries: These          activities, which are necessary for
       industries are involved in the          maintaining a free flow of goods and
       construction of buildings, dams,        services. Thus, all activities involving
       bridges, roads as well as tunnels       the removal of hindrances in the
       and canals. Engineering and             process of exchange are included in
       architectural skills are an important   commerce. The hindrances may be in
       part in construction industries.        respect of persons, place, time, risk,
(c) Tertiary industries: These are             finance, etc. The hindrance of persons
       concerned with providing support        is removed by trade, thereby making
       services to primary and secondary       goods available to the consumers from
       industries as well as activities        the possession or ownership producers.
       relating to trade. These industries     Transport removes the hindrances of
       provide service facilities. As          place by moving goods from the places
       business activities, these may be       of production to the markets for sale.
       considered part of commerce             Storage and warehousing activities
       because as auxiliaries to trade         remove the hindrance of time by
       these activities assist trade.          facilitating holding of stocks of goods
       Included in this category are
                                               to be sold as and when required. Goods
       transport, banking, insurance,
                                               held in stock as well as goods in course
       warehousing, communication,
                                               of transport are subject to the risk of
       packaging and advertising.
                                               loss or damage due to theft, fire,
                                               accidents, etc. Protection against these
1.7 COMMERCE
                                               risks is provided by insurance of goods.
Commerce includes two types of acti-           Capital required to undertake the
vities, viz., (i) trade and (ii) auxiliaries   above activities is provided by banking
to trade. Buying and selling of goods is       and financing institutions. Advertising
10                                                                     BUSINESS STUDIES
makes it possible for producers and           organisations operating in two or more
traders to inform consumers about the         countries. If goods are purchased from
goods and services available in the           another country, it is called import
market. Hence, commerce is said to            trade. If they are sold to other countries,
consist of activities of removing the         it is known as export trade. When goods
hindrances of persons, place, time, risk,     are imported for export to other
finance and information in the process        countries, it is known as entrepot trade.
of exchange of goods and services.
                                              1.7.2 Auxiliaries to Trade
1.7.1 Trade
                                              Activities which are meant for assisting
Trade is an essential part of commerce.       trade are known as auxiliaries to trade.
It refers to sale, transfer or exchange of    These activities are generally referred to
goods. It helps in making the goods           as services because these are in the
produced available to ultimate                nature of facilitating the activities relating
consumers or users. These days goods          to industry and trade. Transport,
are produced on a large scale and it is       banking, insurance, warehousing, and
difficult for producers to themselves         advertising are regarded as auxiliaries to
reach individual buyers for sale of their     trade, i.e., activities playing a supportive
products. Businessmen are engaged in          role. In fact, these activities support not
trading activities as middlemen to make       only trade, but also industry and hence,
the goods available to consumers in           the entire business activity. Auxiliaries
different markets. In the absence of trade,   are an integral part of commerce in
it would not be possible to undertake         particular and business activity in
production activities on a large scale.       general. These activities help in removing
     Trade may be classified into two         various hindrances which arise in
broad categories — internal and               connection with the production and
external. Internal, domestic or home          distribution of goods. T ransport
trade is concerned with the buying and        facilitates movement of goods from one
selling of goods and services within the      place to another. Banking provides
geographical boundaries of a country.         financial assistance to the manufacturer
This may further be divided into              and trader. Insurance covers various
wholesale and retail trade. When goods        kinds of business risks. Warehousing
are purchased and sold in bulk, it is         creates time utility by way of storage
known as wholesale trade. When goods          facilities. Advertising provides
are purchased and sold in                     information to the consumers. In other
comparatively smaller quantities, for         words, these activities facilitate
final consumption it is referred to as        movement, storage, financing, risk
retail trade. External or foreign trade       coverage and sales promotion of goods.
consists of the exchange of goods and         Auxiliaries to trade are briefly discussed
services between persons or                   below:
NATURE AND PURPOSE OF BUSINESS                                                       11
(i) Transport and Communication:             help exporters in collecting money from
Production of goods generally takes          importers. Commercial banks also help
place in particular locations. For           promoters of companies to raise capital
instance, tea is mainly produced in          from the public.
Assam; cotton in Gujarat and                 (iii) Insurance: Business involves
Maharashtra; jute in West Bengal and         various types of risks. Factory building,
Orissa; sugar in U.P, Bihar and              machinery, furniture etc. must be
Maharashtra and so on. But these             protected against fire, theft and other
goods are required for consumption in        risks. Materials and goods held in stock
different parts of the country. The          or in transit are subject to the risk of
obstacle of place is removed by              loss or damage. Employees are also
transport through road, rail or coastal      required to be protected against the
shipping. T ransport facilitates             risks of accident and occupational
movement of raw material to the place        hazards. Insurance provides protection
of production and the finished               in all such cases. On payment of a
products from factories to the place of      nominal premium, the amount of loss
consumption. Along with the transport        or damage and compensation for
facility, there is also a need for           injury, if any, can be recovered from
communication facilities so that             the insurance company.
producers, traders and consumers             (iv) Warehousing: Usually, goods are
may exchange information with one            not sold or consumed immediately after
another. Thus, postal services and           production. They are held in stock to
telephone facilities may also be             make them available as and when
regarded as auxiliaries to business          required. Special arrangement must be
activities.                                  made for storage of goods to prevent loss
(ii) Banking and Finance: Business           or damage. Warehousing helps
activities cannot be undertaken unless       business firms to overcome the problem
funds are available for acquiring assets,    of storage and facilitates the availability
purchasing raw materials and meeting         of goods when needed. Prices are
other expenses. Necessary funds can          thereby maintained at a reasonable level
be obtained by businessmen from a            through continuous supply of goods.
bank. Thus, banking helps business           (v) Advertising: Advertising is one of
activities to overcome the problem of        the most important methods of
finance. Commercial banks generally          promoting the sale of products,
lend money by providing overdraft and        particularly, consumers goods like
cash credit facilities, loans and            electronic goods, automobiles, soaps,
advances. Banks also undertake               detergents etc. Most of these goods are
collection of cheques, remittance of         manufactured and supplied in the
funds to different places, and               market by numerous firms — big or
discounting of bills on behalf of traders.   small. It is practically impossible for
In foreign trade, commercial banks           producers and traders to contact each
12                                                                  BUSINESS STUDIES
and every customer. Thus, for                than what has been invested, and profit
promoting sales, information about the       is the excess of revenue over cost. Profit
goods and services available, their          may be regarded as an essential
features, price, etc., must reach            objective of business for various
potential buyers. Also there is a need       reasons: (i) it is a source of income for
to persuade potential buyers about the       business persons, (ii) it can be a source
uses, quality, prices, competitive           of finance for meeting expansion
information about the goods and              requirements of business, (iii) it
services etc. Advertising helps in           indicates the efficient working of
providing information about available        business, (iv) it can be taken as society’s
goods and services and inducing              approval of the utility of business, and
customers to buy particular items.           (v) it builds up the reputation of a
                                             business enterprise.
1.8 OBJECTIVES     OF   BUSINESS                  However, too much emphasis on
                                             profit to the exclusion of other objectives
An objective is the starting point of        can be dangerous for good business.
business. Every business is directed to      Obsessed with profit, business
the achievement of certain objectives.       managers may neglect all other
Objectives refer to all that the business    responsibilities towards customers,
people want to get in return for what        employees, investors and society at
they do. It is generally believed that       large. They may even be inclined to
business activity is carried on only for     exploit various sections of society to earn
profit. Business persons themselves          immediate profit. This may result in the
proclaim that their primary objective is     non-cooperation or even opposition from
to produce or distribute goods or            the affected people against the
services for a profit. Every business is     malpractices of business enterprises.
said to be an attempt on the part of         The enterprises might lose business and
business people to get more than what        may be unable to earn profit. That is
has been spent or invested or, in other      the reason why there is hardly any
words, to earn profit which is the excess
                                             sizable business enterprise whose only
of revenue over cost. However, it is being
                                             objective is maximisation of profit.
increasingly realised nowadays that
business enterprises are part of society
                                             1.8.1 Multiple Objectives of Business
and need to have several objectives,
including social responsibility to           Objectives are needed in every area
survive and prosper in the long run.         that influences the survival and
Profit is found to be a leading objective    prosperity of business. Since a
but not the only one.                        business has to balance a number
     Although earning profit cannot be       of needs and goals, it requires
the only objective of business, its          multiple objectives. It cannot follow
importance cannot be ignored. Every          only one objective and expect to
business is an attempt to reap more          achieve excellence. Objectives have
NATURE AND PURPOSE OF BUSINESS                                                           13
to be specific in every area and                   ascertained by comparing the value
sphere of business. For example,                   of output with the value of inputs.
sales targets have to be set, the                  It is used as a measure of efficiency.
amount of capital to be raised has to              In order to ensure continuous
be estimated and the target number                 survival and progress, every
of units to be produced needs to be                enterprise must aim at greater
defined. The objectives define in                  productivity through the best use
concrete terms what the business is                of available resources.
going to do. Objectives also enable the       (d) Physical and financial resources:
business to analyse their own                      Any business requires physical
performance and take steps as                      resources like plants, machines,
neccessary to improve their                        offices, etc., and financial resources,
performance in future.                             i.e., funds to be able to produce and
     Objectives are needed in every area           supply goods and services to its
                                                   customers. The business enterprise
where performance and results affect
                                                   must aim at acquiring these
the survival and prosperity of
                                                   resources according to their
business. Some of these areas are
                                                   requirements and use them
described below:
                                                   efficiently.
(a) Market standing: Market standing
                                              (e) Earning profits: One of the
    refers to the position of an enterprise
                                                   objectives of business is to earn profits
    in relation to its competitors. A
                                                   on the capital employed. Profitability
    business enterprise must aim at                refers to profit in relation to capital
    standing on stronger footing in                investment. Every business must
    terms of offering competitive                  earn a reasonable profit which is so
    products to its customers and                  important for its survival and growth.
    serving them to their satisfaction.        (f) Manager performance and
(b) Innovation: Innovation is the                  development:Business enterprises
    introduction of new ideas or                   need managers to conduct
    methods in the way something is                and coordinate business activity.
    done or made. There are two kinds              Various programmes for motivating
    of innovation in every business i.e.,          managers need to be implemented.
    (i) innovation in product or service;          Manager performance and
    and (ii) innovation in various skills          development, therefore, is an
    and activities needed to supply                important objective. The enterprises
    products and services. No business             must actively work for this
    enterprise can flourish in a                   purpose.
    competitive world without                 (g) Worker performance and attitude:
    innovation. Therefore, innovation              Worker’s performance and attitudes
    becomes an important objective.                determine their contribution towards
(c) Productivity: Productivity is                  productivity and profitability of any
14                                                                   BUSINESS STUDIES
    enterprise. Therefore, every              conditions including fluctuations in
    enterprise must aim at improving its      demand and supply, changes in prices
    workers performance. It should also       or changes in fashion and tastes of
    try to ensure a positive attitude on      customers. Favourable market
    the part of workers.                      conditions are likely to result in gains
(h) Social responsibility: Social             whereas unfavourable ones may result
    responsibility refers to the obligation   in losses. Pure risks involve only the
    of business firms to contribute           possibility of loss or no loss. The chance
    resources for solving social problems     of fire, theft or strike are examples of
    and work in a socially desirable          pure risks. Their occurrence may result
    manner.                                   in loss, whereas non-occurrence may
Thus, a business enterprise must have         explain absence of loss, instead of gain.
multiple objectives to satisfy different
individuals and groups. This is essential     1.9 NATURE     OF   BUSINESS RISKS
for its own survival and prosperity.
                                              Nature of business risks can be
1.8.2 Business Risks                          understood in terms of their peculiar
                                              characteristics:
The term ‘business risks’ refers to the       (i) Business risks arise due to
possibility of inadequate profits or even     uncertainties: Uncertainty refers to
losses due to uncertainties or                the lack of knowledge about what is
unexpected events. For example,               going to happen in the future. Natural
demand for a particular product may           calamities, change in demand and
decline due to change in tastes and           prices, changes in government policy,
preferences of consumers or due to            improvement in technology, etc., are
increased competition from other              some of the examples of uncertainty
producers. Lower demand results in            which create risks for business because
long sales and profits. In another            the outcome of these future events is
situation, the shortage of raw materials      not known in advance.
in the market may shoot up its price.         (ii) Risk is an essential part of every
The firm using these raw materials will       business: Every business has some
have to pay more for buying them. As          risk. No business can avoid risk,
a result, cost of production may              although the amount of risk may vary
increase which, in turn, may reduce           from business to business. Risk can be
profits.                                      minimised, but cannot be eliminated.
    Business enterprises constantly           (iii) Degree of risk depends mainly
face two types of risk: speculative and       upon the nature and size of
pure. Speculative risks involve both the      business: Nature of business (i.e., type
possibility of gain as well as the            of goods and services produced and
possibility of loss. Speculative risks        sold) and size of business (i.e., volume
arise due to changes in market                of production and sale) are the main
NATURE AND PURPOSE OF BUSINESS                                                      15
factors which determine the amount of       power failure, strikes, riots,
risk in a business. For example, a          management inefficiency, etc.
business dealing in fashionable items       (iii) Economic causes: These include
has a high degree of risk. Similarly, a     uncertainties relating to demand for
large-scale business generally has a        goods, competition, price, collection of
higher risk than what a small scale has.    dues from customers, change of
(iv) Profit is the reward for risk          technology or method of production,
taking: ‘No risk, no gain’ is an age-old    etc. Financial problems like rise in
principle which applies to all types of     interest rate for borrowing, levy of higher
business. Greater the risk involved in      taxes, etc., also come under these type
a business, higher is the chance of         of causes as they result in higher
profit. An entrepreneur undertakes          unexpected cost of operation of
risks under the expectation of higher       business.
profit. Profit is thus the reward for       (iv) Other causes: These are
risk taking.                                unforeseen events like political
                                            disturbances, mechanical failures such
1.9.1 Causes of Business Risks
                                            as the bursting of boiler, fluctuations
Business risks arise due to a variety of    in exchange rates, etc., which lead to
causes, which are classified as follows:    the possibility of business risks.
                        Methods of Dealing with Risks
 Although no business enterprise can escape the presence of risk, there are
 many methods it can use to deal with risk situations. For instance, the enterprise
 may (a) decide not to enter into too risky transaction; (b) take preventive measures
 like firefighting devices to reduce risk; (c) take insurance policy to transfer risk
 to insurance company; (d) assume risk by making provisions in the current
 earnings as is the case of provision for bad and doubtful debts; or (e) share risks
 with other enterprises as manufacturers and wholesalers may do by agreeing to
 share losses which may be caused by falling prices.
(i) Natural causes: Human beings            1.9.2 Starting a Business — Basic
have little control over natural                  Factors
calamities like flood, earthquake,          Starting a business enterprise is similar
lightning, heavy rains, famine, etc.        to any other human effort in which
These result in heavy loss of life,         resources are employed to achieve
property and income in business.            certain objectives. Successful results in
(ii) Human causes: Human causes             business depend largely upon the
include such unexpected events like         ability of the entrepreneurs or the
dishonesty, carelessness or negligence      starters of a new business to anticipate
of employees, stoppage of work due to       problems and solve them with
16                                                                  BUSINESS STUDIES
minimum cost. This is especially true        business, he will start the operation at
of the modern business world where           a large scale. If the market conditions
competition is very tough and risks are      are uncertain and risks are high, a
high. Some of the problems, which            small size business would be better
business firms encounter, are of a basic     choice.
nature. For example, to start a factory,     (iii) Choice of form of ownership:
plans must be made and implemented           With respect to ownership, the
about such problems as the location          business organisation may take the
of the business, the possible number         form of a sale proprietorship,
of customers, the kind and amount of         partnership, or a joint stock company.
equipment, the shop layout, purchasing       Each form has its own merits and
and financing needs, and hiring of           demerits. The choice of the suitable
workers. These problems become more          form of ownership will depend on such
complex in a big business. However,          factors as the line of business, capital
some of the basic factors, which must        requirements, liability of owners,
be considered by anybody who is to           division of profit, legal formalities,
start the business are as follows:           continuity of business, transferability
(i) Selection of line of business: The       of interest and so on.
first thing to be decided by any             (iv) Location of business enterprise:
entrepreneur of a new business is the        An important factor to be considered
nature and type of business to be            at the start of the business is the place
undertaken. He will obviously like to        where the enterprise will be located.
enter that branch of industry and            Any mistake in this regard can result
commerce, which has the possibility of       in high cost of production,
greater amount of profits. The decision      inconvenience in getting right kind of
will be influenced by the customer           production inputs or serving the
requirements in the market and also          customers in the best possible way.
the kind of technical knowledge and          Availability of raw materials
interest the entrepreneur has for            and labour; power supply and
producing a particular product.              services like banking, transportation,
(ii) Size of the firm: Size of the firm      communication, warehousing, etc., are
or scale of its operation is another         important factors while making a
important decision to be taken at the        choice of location.
start of the business. Some factors          (v) Financing the proposition:
favour a large size whereas others tend      Financing is concerned with providing
to restrict the scale of operation. If the   the necessary capital for starting as well
entrepreneur is confident that the           as for continuing the proposed
demand for the proposed product is           business. Capital is required for
likely to be good over time and he can       investment in fixed assets like land,
arrange the necessary capital for            building, machinery and equipment
NATURE AND PURPOSE OF BUSINESS                                                    17
and in current assets like raw materials,   to perform various activities so that
book debts, stock of finished goods, etc.   physical and financial resources are
Capital is also required for meeting        converted into desired outputs. Since
day-to-day expenses. Proper financial       no individual entrepreneur can do
planning must be done to determine          everything himself, he must identify the
(a) the requirement of capital,             requirement of skilled and unskilled
(b) source from which capital will be       workers and managerial staff. Plans
raised and (c) the best ways of utilising   should also be made about how the
the capital in the firm.                    employees will be trained and motivated
(vi) Physical facilities: Availability of   to give their best performance.
physical facilities including machines      (ix) Tax planning: Tax planning has
and equipment, building and                 become necessary these days because
supportive services is a very important     there are a number of tax laws in the
factor to be considered at the start of     country and they influence almost
the business. The decision relating to      every aspect of the functioning of
this factor will depend on the nature       modern business. The founder of the
and size of business, availability of       business has to consider in advance
funds and the process of production.        the tax liability under various tax laws
(vii) Plant layout: Once the                and its impact on business decisions.
requirement of physical facilities has      (x) Launching the enterprise: After
been determined, the entrepreneur           the decisions relating to the above
should draw a layout plan showing the       mentioned factors have been taken,
arrangement of these facilities. Layout     the entrepreneur can go ahead with
means the physical arrangement of           actual launching of the enterprise
machines and equipment needed to            which would mean mobilising various
manufacture a product.                      resources, fulfilling necessary legal
(viii) Competent and committed              formalities, starting the production
worked force: Every enterprise needs        process and initiating the sales
competent and committed work force          promotion campaign.
Key Terms
   Business     Profession       Primary        Innovation     Warehousing
   Profit       Employment       Secondary      Insurance      Social responsibility
   Risk         Industry         Tertiary       Mining         Manufacturing
18                                                                  BUSINESS STUDIES
                                     SUMMARY
     Concept and characteristics of business: Business may be defined as an
     economic activity involving the production and sale of goods and services
     undertaken with the motive of earning profit by satisfying human needs in
     society. It’s distinguished characteristics are: (i) an economic activity,
     (ii) production or procurement of goods and services, (iii) sale or exchange
     of goods and services for the satisfaction of human needs, (iv) dealings in
     goods and services on a regular basis, (v) profit earning, (vi) uncertainty of
     return, and (vii) element of risk.
     Comparison of business, profession and employment: Business refers
     to those economic activities which are connected with the production or
     purchase and sale of goods or supply of services with the main object of
     earning profit. Profession includes those activities, which require special
     knowledge and skill to be applied by individuals in their occupation.
     Employment refers to the occupation in which people work for others and
     get remunerated in return. The three can be compared on the basis of
     mode of establishment, nature of work, qualification required, reward or
     return, capital investment, risk, transfer of interest and code of conduct.
     Classification of business activities: Business activities may be classified
     into broad categories: industry and commerce. Industry refers to economic
     activities which are connected with conversion of resources into useful
     goods. Industries may be: primary, secondary or tertiary. Primary industries
     are connected with the extraction and production of natural resources and
     reproduction and development of living organisms, plants, etc. Primary
     industries may be: extractive (like mining) or genetic (like poultry farms).
     Secondary industries are concerned with using the materials which have
     already been extracted at the primary stage. These industries could be:
     manufacturing or construction. Manufacturing industries may be further
     classified into analytical, synthetical, processing and assembling industries.
     Tertiary industries are concerned with providing support services to primary
     and secondary industries as well as activities relating to trade.
     Commerce includes activities relating to trade and auxiliaries to trade.
     Trade refers to sale, transfer or exchange of goods. It could be classified as
     internal (domestic) and external (foreign) trade. Internal trade may be
     wholesale trade or retail trade. External trade could be import, export or
     entrepot trade. Auxiliaries to trade are activities which assist trade. These
     include transport and communication, banking and finance, insurance,
     warehousing, and advertising.
     Objectives of business: Although earning of profit is considered to be the
     primary objective, objectives are needed in every area where performance
     results affect the survival and prosperity of business. Some of these areas
     are: market standing, innovation, productivity, physical and financial
NATURE AND PURPOSE OF BUSINESS                                                        19
   resources, earning profits manager performance and development, worker
   performance and attitude, and social responsibility.
   Business risks: The term ‘risk’ refers to the possibility of inadequate profits
   or even losses due to uncertainties or unexpected events. Its nature can be
   explained with the help of its peculiar characteristics which are:
     (i) Business risks arise due to uncertainties,
    (ii) Risk is an essential part of every business,
   (iii) Degree of risk depends mainly upon the nature and size of business,
         and
   (iv) Profit is the reward for risk taking. Business risks arise due to a variety
         of causes including natural, human, economic and other causes.
   Starting a business — basic factors: Some of the basic factors which must
   be considered by anybody who is to start the business are: selection of line
   of business, size of the firm, choice of form of ownership, location of business
   enterprise, financing the proposition, physical facilities, plant layout
   competent and committed workforce, tax planning and launching the
   enterprise.
                                    EXERCISES
   Multiple Choice Questions
   1. Which of the following does not characterise business activity?
      (a) Production of goods                 (b) Presence of risk
          and services
      (c) Sale or exchange of                 (d) Salary or wages
          goods and services
   2. Which of the broad categories of industries covers oil refinery and sugar
      mills?
      (a) Primary                               (b) Secondary
      (c) Tertiary                              (d) None of them
   3. Which of the following cannot be classified as an auxilliary to trade?
      (a) Mining                               (b) Insurance
      (c) Warehousing                          (d) Transport
   4. The occupation in which people work for others and get remunerated in
      return is known as
      (a) Business                            (b) Employment
      (c) Profession                          (d) None of them
   5. The industries which provide support services to other industries are
      known as
      (a) Primary industries                 (b) Secondary industries
      (c) Commercial industries              (d) Tertiary industries
20                                                                 BUSINESS STUDIES
     6. Which of the following cannot be classified as an objective of business?
        (a) Investment                            (b) Productivity
        (c) Innovation                            (d) Profit earning
     7. Business risk is not likely to arise due to
        (a) Changes in government policy           (b)   Good management
        (c) Employee dishonesty                    (d)   Power failure
     Short Answer Questions
     1. State the different types of economic activities.
     2. Why is business considered an economic activity?
     3. Explain the concept of business.
     4. How would you classify business activities?
     5. What are various types of industries?
     6. Explain any two business activities which are auxiliaries to trade.
     7. What is the role of profit in business?
     8. What is business risk? What is its nature?
     Long Answer Questions
     1. Explain the characteristics of business.
     2. Compare business with profession and employment.
     3. Explain with examples the various types of industries.
     4. Describe the activities relating to commerce.
     5. Why does business need multiple objective? Explain any five such
        objectives.
     6. Explain the concept of business risk and its causes.
     7. What factors are important to be considered while starting a business?
        Explain.
     Projects/Assignments
     1. Choose a locally operated trading or business unit. Find out the kind of
        risks it faces in business and the way it deals with them.
     2. Select a local business enterprise and find out the objectives it pursues.
        Check why it does not pursue other objectives.