PROGRAM OUTLINE

Automotive Service
Technician 1, 2, 3, 4
PROGRAM OUTLINE

Automotive Service
Technician 1
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for BC trades contact:

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Copyright © 2015 Industry Training Authority

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 AUTOMOTIVE SERVICE TECHNICIAN 1

PROGRAM OUTLINE

MARCH 2015

BASED ON
NOA 2011

Developed by
Industry Training Authority
Province of British Columbia

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 TABLE OF CONTENTS

Section 1 INTRODUCTION............................................................................................................. AST 1 - 4 

Foreword ........................................................................................................................ AST 1 - 5 
Acknowledgements ........................................................................................................ AST 1 - 6 
How to Use this Document............................................................................................. AST 1 - 7 

Section 2 PROGRAM OVERVIEW ................................................................................................. AST 1 - 8 

Program Credentialing Model ........................................................................................ AST 1 - 9 
Occupational Analysis Chart ........................................................................................ AST 1 - 10 
Training Topics and Suggested Time Allocation.......................................................... AST 1 - 12 

Section 3 PROGRAM CONTENT ................................................................................................. AST 1 - 14 

Automotive Service Technician 1 ................................................................................. AST 1 - 15 

Section 4 TRAINING PROVIDER STANDARDS ......................................................................... AST 1 - 75 

Facility Requirements................................................................................................... AST 1 - 76 
Tools and Equipment ................................................................................................... AST 1 - 77 
Reference Materials ..................................................................................................... AST 1 - 81 
Instructor Requirements ............................................................................................... AST 1 - 82 

Appendices ................................................................................................................................... AST 1 - 83 

APPENDIX A - Practical Assessment ......................................................................... AST 1 - 84 
APPENDIX B - Assessment Guidelines ...................................................................... AST 1 - 87 

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 Introduction

Section 1
INTRODUCTION

Automotive Service Technician 1

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 Introduction

Foreword

This Program Outline is developed by the Automotive Training Standards Organization in accordance
with the General Regulations made pursuant to the “Industry Training and Apprenticeship Act” of British
Columbia. It reflects updated standards based on the 2011 Automotive Service Technician National
Occupational Analysis. This Program Outline was prepared with the advice and assistance of an industry
centered advisory committee in cooperation with the Automotive Training Standards Organization
(ATSO). The Program Outline is intended as a guide for training providers, instructors, apprentices and
their sponsors. This Program Outline is separated into four main sections which include:

The Introduction - Contains this Foreword; Acknowledgements that list all of the participants who were
involved in the creation of this document; as well as, a section called “How to Use this Document” which
provides an oversight on how this document can be used.

The Program Overview - Contains a Credentialing Model that shows the path and time requirements for
the apprentice; an Occupational Analysis Chart that has the General Areas of Competency (GAC) and
the individual competencies, and a Training Topics and Suggested Time Allocation which provides a
suggested percentage of time for the theory and practical components for each GAC in this program.

The Program Content - Represents individual General Areas of Competencies, which are further
separated into competencies defined by Learning Objectives, Learning Tasks and Content.

The Training Provider Standards - A guide on Automotive Service Technician teaching facilities which
outlines the requirements needed to provide training for this program. The Facility Requirements section
provides minimal requirements for facilities seeking designation and upgrade. The Tools and Equipment
section lists the tools required to cover the competencies of this program. The Reference Material section
is a collection of materials used for learning guides by the apprentice and instructors for the theory and at
times the practical portion of the program. Finally, the Instructor Requirements section provides the level
of knowledge and experience that each instructor must have to competently provide instruction in this
program.

Practical instruction through demonstration and through student participation should be integrated within
classroom sessions. Safe working practices, even though not always specified in each operation or topic,
are an implied part of the program and should be stressed throughout the apprenticeship. It is the
responsibility of employers to ensure safety training for the apprentices working on their work sites.

For more information please refer to the program profile document on the ITA website for the individual
program.

SAFETY ADVISORY
Be advised that references to the WorkSafeBC safety regulations contained within these materials do
not/may not reflect the most recent Occupational Health and Safety Regulation (the current
Standards and Regulation in BC can be obtained on the following website:
http://www.worksafebc.com). Please note that it is always the responsibility of any person using
these materials to inform him/herself about the Occupational Health and Safety Regulation pertaining
to his/her work.

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 Introduction

Acknowledgements

Industry Subject Matter Experts retained to review and update Program Outline content (February
2015):

Corey Bransfield Instructor, Okanagan College

Dean Cadieux Instructor, Vancouver Island University
Russ Hunter Instructor, British Columbia Institute of Technology
Jeff Hoff Manager, Napa Autopro, Prince George
Brian Yanda Service Manager, Harris Mazda and Instructor, Malaspina College

Consultant/Facilitator (February 2015):

Dan McFaull North Pacific Training & Performance Inc.

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 Introduction

How to Use this Document

This Program Outline has been developed for the use of individuals from several different audiences.
The table below describes how each section can be used by each intended audience.

Section Training Providers Employers/ Sponsors Apprentices Challengers

Program Communicate program Understand the length Understand the Understand

Credentialing length and structure, and structure of the length and structure challenger pathway
Model and all pathways to program of the program, and to Certificate of
completion pathway to Qualification
completion

OAC Communicate the Understand the View the Understand the

competencies that competencies that an competencies they competencies they
industry has defined as apprentice is expected will achieve as a must demonstrate
representing the scope to demonstrate in order result of program in order to
of the occupation to achieve certification completion challenge the
program

Training Shows proportionate Understand the relative Understand the Understand the
Topics and representation of scope of various areas relative scope of relative weightings
Suggested various GACs at each of the occupation, and various areas of the of various areas of
Time program level; should areas in which the occupation, and the occupation on
Allocation map to proportions of apprentice would areas in which on- which assessment
time spent on training, require on-the-job the-job experience is based
practical experience, experience would be provided
and assessment

Program Defines the objectives, Identifies detailed Provides detailed Allows individual to
Content learning tasks, high program content and information on check program
level content that must performance program content and content areas
be covered for each expectations for performance against their own
competency, as well as competencies with a expectations for knowledge and
defining observable, practical component; demonstrating performance
measureable may be used as a competency expectations
achievement criteria for checklist prior to against their own
objectives with a signing a skill levels
practical component recommendation for
certification (RFC) for
an apprentice

Training Defines the facility Identifies the tools and Provides information Identifies the tools
Provider requirements, tools and equipment an on the training and equipment a
Standards equipment, reference apprentice is expected facility, tools and tradesperson is
materials (if any) and to have access to; equipment provided expected to be
instructor requirements which are supplied by by the school and the competent in using
for the program the training provider student, reference or operating; which
and which the student materials they may may be used or
is expected to own be expected to provided in a
acquire, and practical
minimum qualification assessment
levels of program
instructors

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 Program Overview

Section 2
PROGRAM OVERVIEW

Automotive Service Technician 1

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 Program Overview

Program Credentialing Model 

 

RED 
SEAL 
C of Q = Certificate of Qualification C of Q  C of A
C of A = Certificate of Apprenticeship Automotive Service Technician (AST 4) 
C of C = Certificate of Completion Technical Training:  180 hours (6 weeks*)  Automotive  Automotive 
WBT = Work-Based Training WBT: 6,000 hours    RECOMMENDATION   Service  Service 
FOR CERTIFICATION  Technician  Technician 
ITA Standardized Written Exam 
Interprovincial Red Seal Exam  (AST 4) (AST 4)

Automotive Service Technician 3  C of Q  C of A

Technical Training:  210 hours (7 weeks*)  4,500 WBT HOURS +   Automotive  Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
FOR CERTIFICATION 
Service  Service 
ITA Certificate of Qualification Exam  Technician 3  Technician 3 

Automotive Service Technician 2 
C of Q  C of A
Technical Training:  180 hours (6 weeks*)  3,000 WBT HOURS +   Automotive  Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
FOR CERTIFICATION 
Service  Service 
ITA Certificate of Qualification Exam 
Technician 2  Technician 2
 

C of C  Automotive Service Technician 1 
CREDIT  C of Q  C of A
Automotive    Technical Training:  210 hours (7 weeks*)  1,500 WBT HOURS +  
RECOMMENDATION  
Automotive  Automotive 
Service  Technical Training:  AST 1  Accumulate work‐based training hours 
FOR CERTIFICATION  Service  Service 
Technician  WBT:  450 hours  ITA Certificate of Qualification Exam  
Technician 1  Technician 1
 

Automotive Service 
Technician Foundation 
Program  APPRENTICESHIP ‐ DIRECT ENTRY 
Technical Training: 30 weeks* 

*Suggested duration based on 30‐hour week 

CROSS‐PROGRAM CREDITS 

 
C of Q C of Q Technical Training: None
Technical Training: None
Truck and  Work‐Based Training:  1,500 hours* Heavy Duty  Work‐Based Training:  1,500 hours*
Transport Mechanic  Equipment 
Technician 

*Individuals who are holders of both certificates will only be awarded credit for 1,500 WBT hours total

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 Program Overview

Occupational Analysis Chart

AUTOMOTIVE SERVICE TECHNICIAN 1
Occupation Description: “Automotive Service Technician 1” means a person who repairs, adjusts and replaces mechanical, electrical and electronic parts
of automobiles and light trucks in a retail automotive business. “Retail automotive business” means a business whose primary mechanical repair work is
repairing and adjusting vehicles whose gross vehicle weight is less than 5,500 kg.

WORKPLACE Describe WorkSafeBC Describe WHMIS Describe safe vehicle Demonstrate safe work
SAFETY regulations regulations operation practices

A A1 A2 A3 A4

EMPLOYABILITY Describe business Demonstrate

SKILLS practices communication skills

B B1 B2

TOOLS AND Use hand tools Use measuring Use power tools Use fasteners Use shop tools and Use reference
EQUIPMENT instruments equipment resources

C C1 C2 C3 C4 C5 C6

GENERAL Select lubricants and Describe belts and hoses Describe exterior lamps Describe body trim and Service tires and wheels Service non-friction
AUTOMOTIVE fluids hardware bearings
MAINTENANCE

D D1 D2 D3 D4 D5 D6

Service spindles and

hubs

D7

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 Program Overview

GENERAL Describe diagnostic Demonstrate welding

AUTOMOTIVE procedures safety
PRACTICES

E E1 E2

BASIC ELECTRICAL Describe principles of Use electrical test Service wiring systems Service 12-volt batteries Use scan tools
SYSTEMS electricity equipment

F F1 F2 F3 F4 F5

BRAKE SYSTEMS Service brake tubing and Service brake hydraulic Service drum brake Service disc brake Inspect power assist Service anti-lock brake
fittings systems systems systems systems systems

G G1 G2 G3 G4 G5 G6

STEERING SYSTEMS Service steering gears Service passenger Inspect steering columns Service steering linkage Service power steering Perform wheel
restraint systems systems alignment

H H1 H2 H3 H4 H5 H6

SUSPENSION Describe frame types Describe suspension Describe suspension Service suspension Describe electronic
SYSTEMS geometry components systems suspension systems

I I1 I2 I3 I4 I5

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 Program Overview

Training Topics and Suggested Time Allocation

AUTOMOTIVE SERVICE TECHNICIAN 1
% of Time Allocated to:

% of Time Theory Practical Total

Line A WORKPLACE SAFETY 4% 70% 30% 100%

A1 Describe WorkSafeBC regulations √
A2 Describe WHMIS regulations √
A3 Describe safe vehicle operation √
A4 Demonstrate safe work practices √ √

Line B EMPLOYABILITY SKILLS 1% 100% 0% 100%

B1 Describe business practices √
B2 Demonstrate communication skills √
Line C TOOLS AND EQUIPMENT 8% 20% 80% 100%
C1 Use hand tools √ √
C2 Use measuring instruments √ √
C3 Use power tools √
C4 Use fasteners √ √
C5 Use shop tools and equipment √
C6 Use reference resources √ √

Line D GENERAL AUTOMOTIVE MAINTENANCE 11% 50% 50% 100%

D1 Select lubricants and fluids √
D2 Describe belts and hoses √
D3 Describe exterior lamps √
D4 Describe body trim and hardware √
D5 Service tires and wheels √ √
D6 Service non-friction bearings √ √
D7 Service spindles and hubs √ √

Line E GENERAL AUTOMOTIVE PRACTICES 6% 30% 70% 100%

E1 Describe diagnostic procedures √
E2 Demonstrate welding safety √ √

Line F BASIC ELECTRICAL SYSTEMS 18% 30% 70% 100%

F1 Describe principles of electricity √ √
F2 Use electrical test equipment √ √
F3 Service wiring systems √ √
F4 Service 12-volt batteries √ √
F5 Use scan tools √ √

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 Program Overview

% of Time Allocated to:

% of Time Theory Practical Total

Line G BRAKE SYSTEMS 20% 20% 80% 100%

G1 Service brake tubing and fittings √ √
G2 Service brake hydraulic systems √ √
G3 Service drum brake systems √ √
G4 Service disc brake systems √ √
G5 Inspect power assist systems √ √
G6 Service anti-lock brake systems √ √

Line H STEERING SYSTEMS 20% 30% 70% 100%

H1 Service steering gears √ √
H2 Service passenger restraint systems √ √
H3 Inspect steering columns √ √
H4 Service steering linkage √ √
H5 Service power steering systems √ √
H6 Perform wheel alignment √ √

Line I SUSPENSION SYSTEMS 12% 30% 70% 100%

I1 Describe frame types √
I2 Describe suspension geometry √
I3 Describe suspension components √
I4 Service suspension systems √ √
I5 Describe electronic suspension systems √

Total Percentage for Automotive Service 100%

Technician 1 (AST 1)

The theory and practical weighting distribution for

AST 1 is 42 % theory and 58 % practical

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 Program Content

Section 3
PROGRAM CONTENT

Automotive Service Technician 1

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 Program Content

Automotive Service Technician 1

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 Program Content

LINE (GAC): A WORKPLACE SAFETY

Competency: A1 Describe WorkSafeBC regulations

Objectives
To be competent in this area, the individual must be able to:
 Describe the application and definition of the Worker’s Compensation Act outlined in the Occupational
Health and Safety Regulations.
 Describe the application of the Occupational Health and Safety Regulations and how to find
requirements applicable to the Automotive Service Technician’s workplace.

LEARNING TASKS CONTENT

1. Define terms used in the Worker’s  Definitions, section 1 of the Act
Compensation Act
2. Describe the conditions under which  Part 1, division 2 of the Act
compensation will be paid
3. State the general duties of employers,  Part 2, division 3, sections 115-124 of the Act
employees and others
4. State the Worker’s Compensation Act  Part 1, division 5 sections 53 and 54 of the Act
requirements for the reporting of accidents
5. State the “Core Requirements” of the  Definitions
Occupational Health and Safety  Application
Regulation
 Rights and Responsibilities
o Health and safety programs
o Investigations and reports
o Workplace inspections
o Right to refuse work
 General conditions
o Building and equipment safety
o Emergency preparedness
o Preventing violence
o Working alone
o Ergonomics
o Illumination
o Indoor air quality
o Smoking and lunchrooms

6. State the “General Hazard Requirements”  Chemical and biological substances

of the Occupational Health and Safety  Substance specific requirements
Regulation
 Noise, vibration, radiation and temperature
 Personal protective clothing and equipment
 De-energize and lockout
 Tools, machinery and equipment
 Cranes and hoists
 Electrical safety

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 Program Content

LINE (GAC): A WORKPLACE SAFETY

Competency: A2 Describe Workplace Hazardous Materials Information System
(WHMIS) regulations

Objectives
To be competent in this area, the individual must be able to:
 Describe the purpose of the Workplace Hazardous Materials Information System (WHMIS)
Regulations.
 Explain the contents of Material Safety Data Sheets (MSDS).
 Explain the contents of a WHMIS label.

LEARNING TASKS CONTENT

1. State the legislation that requires suppliers  Hazardous Product Act
of hazardous materials to provide MSDS  Controlled Products Regulations
and label products as a condition of sale
and importation  Ingredient Disclosure Llist
 Hazardous Materials Information Review Act
 Hazardous Materials Information Review
Regulations

2. State the purpose of the Workplace  Protection of Canadian workers from the
Hazardous Materials Information System adverse effects of hazardous materials through
(WHMIS) the provision of relevant information while
minimizing the economic impact on industry
and the discretion of trade
o Recognition of rights
o Workers
o Employers
o Suppliers
o Regulators

3. Describe the key elements of WHMIS  Material Safety Data Sheets (MSDS)
 Labeling of containers of hazardous materials
 Worker education programs

4. Describe the responsibilities of suppliers  Provide

under WHMIS o MSDS
o Labels
5. Describe the responsibilities of employers  Provide
under WHMIS o MSDS
o Labels
o Workplace education programs

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 Program Content

LEARNING TASKS CONTENT

6. State the “General Hazard Requirements”  Hazardous ingredients
of the Occupational Health and Safety  Preparation information
Regulation
 Product information
 Physical data
 Fire from explosion
 Reactivity data
 Toxicological properties
 Preventive measures
 First-aid measures

7. Identify symbols found on WHMIS labels  Compressed gases

and their meanings  Flammable and combustible materials
 Oxidizing materials
 Poisonous and infection materials
o Acute toxic effects
o Other toxic effects
o Bio-hazardous infections materials
 Corrosive materials
 Dangerously reactive materials

8. Demonstrate how WHMIS applies to  Use, storage and disposal of

hazardous materials used in the shop o Solvents
o Caustic cleaners
o Cleaning solutions
o Gasoline
o Diesel fuel
o L.P.G.
o C.N.G.
o Asbestos
o Battery acid
o Refrigerants
o Brake fluid
o Antifreeze
o Lubricants
o Tracer dyes

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 Program Content

LINE (GAC): A WORKPLACE SAFETY

Competency: A3 Describe safe vehicle operation

Objectives
To be competent in this area, the individual must be able to:
 Perform a walk around inspection prior to operating a vehicle.
 Describe safe vehicle operation.

LEARNING TASKS CONTENT

1. Describe licensing pre-requirements  Driver’s license requirements
 Use of repair plates

2. Perform vehicle safety inspection  Walk around

requirements o Tires and wheels
o Area clear
o Tools put away
 Brakes
 Steering
 Final check on work completed

3. Describe shop driving safety rules  Right of ways

 Etiquette

4. Discuss safe vehicle operation in a shop  Speed limit

 Safety considerations
 Parking on hoist
 Road tests

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 Program Content

LINE (GAC): A WORKPLACE SAFETY

Competency: A4 Demonstrate safe work practices

Objectives
To be competent in this area, the individual must be able to:
 Apply personal safety measures.
 Identify and use shop emergency equipment.
 Prevent, identify and extinguish various classes of fires.

LEARNING TASKS CONTENT

1. Apply personal safety precautions and  Personal apparel
procedures o Clothing
o Hair and beards
o Jewellery
 Personal protection
o Head
o Hands
o Lungs
o Eyes
o Ears
o Feet
 Housekeeping
 Ventilation systems
 Clear head
 Horseplay
 Respect for others' safety
 Constant awareness of surroundings
 Lifting

2. Locate shop emergency equipment and  Emergency shutoffs

means of exit  Fire control systems
 Eye-wash facilities
 Emergency exits
 First aid facilities
 Emergency contact / phone numbers
 Outside meeting place
 Disaster meeting place

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 Program Content

LEARNING TASKS CONTENT

3. Describe the conditions and classifications  Conditions to support fire
of fires o Air
o Fuel
o Heat
 Classes of fires
o A - combustibles
o B - liquids
o C - electrical
o D – metals
 Symbols and colours

4. Describe fire safety precautions when  Fuels

working near, handling or storing o Diesel
flammables o Gasoline
o Propane
o Natural gas
 Lubricants
 Oily rags
 Combustible metals
 Aerosols

5. Describe the considerations and  Warning others and fire department

procedures to extinguishing a fire  Evacuation of others
 Fire containment and prevention of spreading
 Method of exit
 Training
 P.A.S.S.
o Point
o Aim
o Squeeze
o Sweep

Achievement Criteria:
Given a written and/or a practical assessment on safe work practices the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

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 Program Content

LINE (GAC): B EMPLOYABILITY SKILLS

Competency: B1 Describe business practices

Objectives
To be competent in this area, the individual must be able to:
 Describe effective methods of shop management and recycling programs.
 Describe the career path of an automotive technician.

LEARNING TASKS CONTENT

1. Describe the hierarchy of control within an  Owner
automotive repair shop  Service manager
 Service advisor
 Foreman
 Journey person
 Apprentice
 Lube person
 Detailer

2. Describe shop efficiency and shop  Flat rate

management methods  Hourly
 Salary
 Personal productivity
 Incentive programs

3. Describe recycling programs  Material costs

 Minimizing waste
 Most cost effective method
 Disposal of hazardous materials
 Billing requirements

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 Program Content

LINE (GAC): B EMPLOYABILITY SKILLS

Competency: B2 Demonstrate communication skills

Objectives
To be competent in this area, the individual must be able to clearly demonstrate both oral and written
communication using trade terminology.

LEARNING TASKS CONTENT

1. Explain the importance of learning and  Taking instructions
using correct trade terminology  Giving instructions
 Ordering parts
 Explaining concepts
 Locate required information by category and
keyword searches

2. Use and maintain record keeping  Service/work order

 Parts requisition
 Purchase order
 Technical reports
 Time card
 Vehicle maintenance log
 Maintenance
 Shop Maintenance schedule records
 Cost estimating procedures

3. Use written reports  Service

 Instructional
 Technical

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 Program Content

LINE (GAC): C TOOLS AND EQUIPMENT

Competency: C1 Use hand tools

Objectives
To be competent in this area, the individual must be able to:
 Select the appropriate hand tool for a task.
 Demonstrate the safe use of automotive hand tools.

LEARNING TASKS CONTENT

1. Describe various general hand tools  General

o Purchase quality
o Insurance
o Orderly storage
o Cleaning and maintenance
o Used for intended purpose
o Proximity to other people
o Personal Protective Equipment (PPE)
o Ventilation
o Storage
o Organizing
 Wrenches
 Socket wrenches
 Screwdrivers
 Pliers
 Hammers

2. Describe special application hand tools  Punches

 Chisels
 Pry bars
 Files
 Saws
 Vices and clamps
 Scrapers and brushes
 Pickup tools and mirrors
 Pullers and slide hammers
 Fender / seat covers

3. Use various general hand tools  Wrenches

 Socket wrenches
 Screwdrivers
 Pliers
 Hammers

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 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on hand tools the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

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 Program Content

Line (GAC): C TOOLS AND EQUIPMENT

Competency: C2 Use measuring instruments

Objectives
To be competent in this area, the individual must be able to:
 Select appropriate measuring instruments.
 Use measuring instruments with required speed and accuracy.

LEARNING TASKS CONTENT

1. Describe measuring tools  Steel rules
 Tapes
 Calipers and dividers
o Inside
o Outside
o Dividers
o Vernier
 Micrometers
o Inside
o Outside
o Depth
 Feeler gauges
 Dial indicator
 Torque wrenches and torque sticks
 Calibration schedule

2. Use measuring tools  Micrometer

 Vernier caliper
 Torque wrench
 Dial indicator
 Feeler gauge

Achievement Criteria:
Given a written and/or a practical assessment on measuring instruments the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

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 Program Content

LINE (GAC): C TOOLS AND EQUIPMENT

Competency: C3 Use power tools

Objectives
To be competent in this area, the individual must be able to select and demonstrate the safe use of power
tools.

LEARNING TASKS CONTENT

1. Describe power tools  General
o Purchase quality
o Insurance
o Orderly storage
o Cleaning and maintenance
o Used for intended purpose
o Proximity to other people
o Personal protective equipment
o Ventilation
o Storage
 Air tools
o Maintenance and safety
o Water filters
o Lubricators
o Pressure regulators
o Air hose
o Impact wrenches
o Ratchets
o Impact sockets and extensions
o Air hammers
o Blow guns
o Drills
o Rotary brushes
o Grinders
 Electric tools
o Grounded or double insulated
o Maintenance and safety
o Portable drills
o Impact wrenches
o Saws
o Grinders
o Work lights
o Soldering irons and guns
o Battery chargers

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LEARNING TASKS CONTENT

2. Use air-powered tools  Ratchet
 Gun
 Butterfly
 Air grinder
 Blow nozzle
 Drill
 Lubrication and care

3. Use electric-powered tools  Hand drill

 Angle grinder
 Heat gun
 Work light

Achievement Criteria:
Given a written and/or a practical assessment on power tools the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.

Automotive Service Technician 1 Industry Training Authority AST 1- 28

08/15
 Program Content

LINE (GAC): C TOOLS AND EQUIPMENT

Competency: C4 Use fasteners

Objectives
To be competent in this area, the individual must be able to:
 Select threaded and non-threaded fasteners.
 Remove and replace fasteners.
 Identify causes of fasteners failure.
 Remove broken fasteners and repair threads.

LEARNING TASKS CONTENT

1. Describe threaded fastener terminology  Nominal sizes
 Major and minor diameter
 Head markings and tensile strength
 Pitch and thread angle
 Thread series
o Unified National Coarse (UNC)
o Unified National Fine (UNF)
o National Pipe Thread (NPT)
o Metric
 Right and left hand threads
 Classes or fits

2. Select and use threaded fasteners  Fastener materials

 Bolts
 Studs
 Nuts
o Hex
o Castle
o Slotted hex
o Self-locking
o Wing
o Speed
 Self tapping screws
 Sheet metal screws
 Set screws

Automotive Service Technician 1 Industry Training Authority AST 1- 29

08/15
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LEARNING TASKS CONTENT

3. Torque fasteners to specifications  Torque definition
 Tension
 Elastic limit
 Distortion
 Tensile strength
 Torque wrenches
o Extensions
 Torque to yield
 Torque sequence
 Torquing in steps

4. Repair damaged threads  Taps and wrenches

o Taper
o Plug
o Bottoming
 Drill and tap size charts
 Tapping internal threads
 Broken tap removal
 Dies and stocks
 Cutting external threads
 Thread chasers
 Helicoils

5. Select and use non-threaded fasteners  Washers

o Flat
o Bevel
o Lock
 Pins
o Cotter clevis
o Spring or roll
o Shear
o Taper
o Dowel
 Keys
o Woodruff
o Tapered
 Spines
 Locking plates
 Safety wire
 Snap rings
 Pop rivets

Automotive Service Technician 1 Industry Training Authority AST 1- 30

08/15
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LEARNING TASKS CONTENT

6. Describe removal of damaged nuts, bolts  Shaping a protruding end for grip
or studs  Broken stud extractors
 Nut splitters
 Chisels or punches
 Hacksaws
 Penetrating oil
 Heat

Achievement Criteria:
Given a written and/or a practical assessment on fasteners the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.

Automotive Service Technician 1 Industry Training Authority AST 1- 31

08/15
 Program Content

LINE (GAC): C TOOLS AND EQUIPMENT

Competency: C5 Use shop tools and equipment

Objectives
To be competent in this area, the individual must be able to select, use and maintain shop tools and
equipment.

LEARNING TASKS CONTENT

1. Discuss hoist safety procedures  Capacities
 Operation
 Maintenance
2. Select and use lifting and jacking  Mechanical jacks
equipment  Hydraulic jacks
 Transmission jacks
 Hoists
 Stands
 Portable cranes
 Care and inspection of lifting and blocking
equipment
 Creepers
 Determine vehicle lifting points
 Required adapters and extensions

3. Select and use presses and pullers  Hydraulic presses and pullers
 Arbor press
 Slide hammers
 Pullers
o Bearing
o Steering component

4. Maintain air compressors  Construction

 Tank
 Compressor
 Motor / engine
 Drives, belts, couplings
 Water filter / traps
 Lubricators
 Pressure regulators
 Piping and hoses

Automotive Service Technician 1 Industry Training Authority AST 1- 32

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LEARNING TASKS CONTENT

5. Select and use cleaning equipment  Solvent and chemical cleaning facilities
 Pressure washers
 Steam cleaners
 Abrasive blast machines
 Brake cleaning equipment
 Flush machines

Achievement Criteria:
Given a written and/or a practical assessment on shop tools and equipment the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 33

08/15
 Program Content

LINE (GAC): C TOOLS AND EQUIPMENT

Competency: C6 Use reference resources

Objectives
To be competent in this area, the individual must be able to locate information from a variety of sources
necessary to maintain, troubleshoot and service vehicles.

LEARNING TASKS CONTENT

1. Use service manuals to locate information  Maintenance
 Repair procedures
 Torque requirements
 Technical service bulletins
 Vacuum diagrams
 Wiring diagrams
 Calculate total estimated cost

2. Use parts manuals to locate information  Exploded diagrams

 Part number
 Part quantity
 Superseding of parts
 Labour estimating guides
 Calculate total estimated cost

3. Use computers to locate information  Vehicle Identification Number (VIN)

 Vehicle identification information
o Paint codes
o Gross vehicle weight
o Options
 Locate required information by category and
keyword searches
 Maintenance
 Repair procedures
 Torque requirements
 Technical service bulletins
 Vacuum diagrams
 Wiring diagrams

Achievement Criteria:
Given a written and/or a practical assessment on reference resources the Learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 34

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D1 Select lubricants and fluids

Objectives
To be competent in this area, the individual must be able to select the correct lubricants and fluids
necessary to maintain and service automobiles.

LEARNING TASKS CONTENT

1. Describe and identify lubricants  Synthetic or mineral
 Additives
 Greases
 Engine oil
o API classifications S/C
 Aerosols

2. Describe and identify fluids  Replacement intervals

 Antifreeze
o Ethylene glycol
o Propylene glycol based
o Additives
 Brake fluid
 Power steering fluid
 Windshield washer fluid

3. Describe and identify shop fluids  Engine shampoo

 Floor cleaner
 General cleaners
 Solvent
 Wheel acid
 Car wash

4. Select lubricants and fluids for specific  Greases

purposes  Antifreeze
 Brake fluid
 Power steering fluid
 Windshield washer fluid
 Shop fluids

Automotive Service Technician 1 Industry Training Authority AST 1- 35

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D2 Describe belts and hoses

Objectives
To be competent in this area, the individual must be able to:
 Select the correct belts and hoses necessary to maintain and service automobiles.
 Describe how to inspect belts and hoses.

LEARNING TASKS CONTENT

1. Describe and identify drive belts  Non metallic
o V
o Serpentine
o Gilmer (toothed)
o Stretch

2. Describe drive belt inspection and  Diagnose wear and defects

replacement  Replacement
 Tension adjustment
 Pulley alignment
 Bearings
 Manufacturer’s specifications

3. Describe and identify hoses and clamps  Construction

o Pressure
o Vacuum
o Reinforced
o Material compatibility
 Fuel
 Oil
 Coolant
 Air / vacuum
 Turbo
 Brake
o Flexibility
o Molded

Automotive Service Technician 1 Industry Training Authority AST 1- 36

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D3 Describe exterior lamps

Objectives
To be competent in this area, the individual must be able to describe numerous types of exterior lamps.

LEARNING TASKS CONTENT

1. Describe exterior lamps  Headlamps
o HID
o Halogen
o Sealed beam
 Driving lights
 Tail lights
 Brake lights
 Marker lights
 Turn signals
 License plate lights
 Reverse lights
 Directional headlamps
 Government regulations

Automotive Service Technician 1 Industry Training Authority AST 1- 37

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D4 Describe body trim and hardware

Objectives
To be competent in this area, the individual must be able to:
 Describe how to identify body trim and hardware.
 Describe the design and operation of body trim and hardware.

LEARNING TASKS CONTENT

1. Describe components of body trim and  Windows
hardware  Mirrors
 Bumpers
 Moldings and trim
 Door hardware
 Body panels
 Windshield wiper systems
o Blades
o Linkage
 Interior components
o Seats
o Carpet
o Dashboard
o Headliners

2. Describe the design and operation of body  Wind noise

trim and hardware o Basic aerodynamics
 Water leaks
 Sealants
 Noise, vibration and harshness (NVH)
 Select and use diagnostic tools such as scan
tool, DVOM, trim panel tools and hand tools
 Interpret and analyze results of inspections and
functional tests to determine required repair
 Inspect latches, locks and movable glass for
form, fit and function

3. Describe wind noise, rattles and water  Diagnostic tools

leaks o Smoke machine
o Chassis ears
o Water hose

Automotive Service Technician 1 Industry Training Authority AST 1- 38

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LEARNING TASKS CONTENT

4. Describe interior and exterior components  Manufacturer’s safety precautions and protocols
and trim repair  Repair parts and materials
o Adhesives
o Gaskets
o Sealants
o Fastening devices
 Tools
o Trim tools
o Hand tools
 Removal
 Replace
 Adjust
 Verify fit, function and performance

Automotive Service Technician 1 Industry Training Authority AST 1- 39

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D5 Service tires and wheels

Objectives
To be competent in this area, the individual must be able to:
 Select and install tires and wheels.
 Inspect tires and wheels for defects or damage.
 Repair tires.

LEARNING TASKS CONTENT

1. Describe radial tire construction  Materials
 Belts
 Side walls
 Sizing
 Department of Transportation (DOT) number
 Ratings
o Uniform Tire Quality Grading (UTQG)
o Load
o Pressure
 Tread design
o Directional
o Asymmetric
o Conventional
 Space saver spare

2. Service tires  Inspection

o Wear patterns
o Damage
 Rotation
 Mounting
 Balance
 Road force
 Nitrogen

3. Repair tires  Rubber Manufacturer’s Association guidelines

o Plug patches
o Plugs
o Patches
 Sealing tires

Automotive Service Technician 1 Industry Training Authority AST 1- 40

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LEARNING TASKS CONTENT

4. Describe wheel construction  Alloy
 Steel
 Directional
 Offset
 Sizing
 Bolt pattern
 Types and operation of Tire Pressure
Monitoring System (TPMS)

5. Inspect wheels  Curb damage

 Run out
 Fatigue damage
 Lug nut torque

6. Describe Tire Pressure Monitoring System  Types

(TPMS) o Direct
o Indirect
 Sensor replacement
 System service
o Reset
o Reprogram
o Calibrate

Achievement Criteria:
Given a written and/or a practical assessment on tires and wheels the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 41

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D6 Service non-friction bearings

Objectives
To be competent in this area, the individual must be able to:
 Identify and select non-friction bearings.
 Remove, replace and adjust non-friction bearings.
 Identify causes of non-friction bearing failure.

LEARNING TASKS CONTENT

1. Describe non-friction bearings  Ball
 Tapered roller
 Needle
 Dimensions
 Load capacity

2. Service non-friction bearings  Removal and installation techniques

 Lubrication / repacking
o Cleaning
 Adjustment
 Selection
 Axial and radial play

3. Identify non-friction bearing failure  Causes of failure

o Contamination
 Seal failure
 Boot tear
o Spalling
 Fatigue
 Surface
o Seizing
o Overheat
o Electrolysis

Achievement Criteria:
Given a written and/or a practical assessment on non-friction bearings the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 42

08/15
 Program Content

LINE (GAC): D GENERAL AUTOMOTIVE MAINTENANCE

Competency: D7 Service spindles and hubs

Objectives
To be competent in this area, the individual must be able to:
 Identify spindles, hubs and related components.
 Remove, replace and adjust spindles, hubs and related components.
 Diagnose spindle and hub problems.

LEARNING TASKS CONTENT

1. Describe spindle and hub design and  Front-wheel drive
construction  Rear-wheel drive
 Construction materials
 Bearing types
 Disc or drum brake system

2. Inspect and service spindles and hubs  Lubrication

 Inspection
o Visual
o Audible
o Measurements
 Bearing adjustment
 Alignment
 Removal and installation
 Axial and radial play
 Speedy sleeves

3. Diagnose spindle and hub problems  Test drive

 Sound detection under load
 Sound detection with tools
 Hub heat

Achievement Criteria:
Given a written and/or a practical assessment on spindles and hubs the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 43

08/15
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LINE (GAC): E GENERAL AUTOMOTIVE PRACTICES

Competency: E1 Describe diagnostic procedures

Objectives
To be competent in this area, the individual must be able to:
 Describe the importance of following a diagnostic process.
 Describe diagnostic procedures used for troubleshooting.

LEARNING TASKS CONTENT

1. Describe the importance of following a  Productivity
diagnostic process  Time management
 Efficiency
 Damage to components

2. Describe general diagnostic procedures  Understand system

 Understand concern
o Communicate with operator
o Operational test
o Visual inspection
 Form all possible conclusions
 Test conclusions
 System component isolation
 Pre/post test drive

3. Describe the importance of following  Time saving

manufacturer’s diagnostic procedures  Warranty requirement
where available
 Diagnosis may not be possible any other way

4. Describe the importance of failure analysis  Repeat failure

 Extended life
 Cost
 Customer satisfaction

Automotive Service Technician 1 Industry Training Authority AST 1- 44

08/15
 Program Content

LINE (GAC): E GENERAL AUTOMOTIVE PRACTICES

Competency: E2 Demonstrate welding safety

Objectives
To be competent in this area, the individual must be able to:
 Demonstrate welding safety procedures.
 Demonstrate basic heating and cutting.
 Demonstrate MIG (GMAW) welding procedures.

LEARNING TASKS CONTENT

1. Describe oxyacetylene components  Safety
 Gases
 Cylinders, regulators and hoses
 Torches

2. Demonstrate oxyacetylene procedures  Set up

 Lighting
 Heating and cutting
 Shut down
 Storage
 Maintenance
 Inspection
 Heating
 Cutting

3. Describe MIG (GMAW) welding  Gas Metal Arc Welding (GMAW)

components and methods  Safety
 Gas
 Cylinders, regulator and hose
 Ground terminal

4. Demonstrate MIG (GMAW) welding  Set up

procedures  Weld
 Shut down
 Storage
 Maintenance
 Inspection

Achievement Criteria:
Given a written and/or a practical assessment on welding safety the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 45

08/15
 Program Content

LINE (GAC): F BASIC ELECTRICAL SYSTEMS

Competency: F1 Describe principles of electricity

Objectives
To be competent in this area, the individual must be able to:
 Describe the principles of electricity and magnetism.
 Describe circuit components and their operation.
 Describe the use of electrical test equipment.

LEARNING TASKS CONTENT

1. Define electrical terminology  Electrical quantities
o Units and prefixes
o Voltage
o Current
o Resistance
o Power
 Types of circuits
o Series circuit
o Parallel circuit
o Series parallel circuit
 Circuit terminology
o Open circuit
o Short circuit
o Continuity
o Ground
o Power

2. Describe basic electrical concepts and  Electron theory

circuits  Conventional theory
 Basic circuit construction
o Power source
o Load
o Control
o Complete path
 Electrical relationships
 Ohm’s law
 Watt’s law
 Series circuits
 Parallel circuits
 Series parallel circuits

Automotive Service Technician 1 Industry Training Authority AST 1- 46

08/15
 Program Content

LEARNING TASKS CONTENT

3. Describe electrical components  Wire
 Devices
 Circuit protection devices
 Actuators
 Resistors
 Switches
 Conductors
 Insulators
 Relays
 Types of magnets
o Permanent
o Electromagnet

4. Describe magnetic theory  Properties of magnetic lines of force

 Terminology
o Flux
o Flux density

Achievement Criteria:
Given a written and/or a practical assessment on principles of electricity the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 1 Industry Training Authority AST 1- 47

08/15
 Program Content

LINE (GAC): F BASIC ELECTRICAL SYSTEMS

Competency: F2 Use electrical test equipment

Objectives
To be competent in this area, the individual must be able to:
 Describe the types of electrical test equipment.
 Select and use electrical test equipment to measure electrical signals.

LEARNING TASKS CONTENT

1. Describe the different types of electrical  Digital Volt Ohm Meter (DVOM)
test equipment  Test light
 Logic probe
 High impedance test light

2. Use DVOM to test electrical circuits  Measure electrical signals

o Voltage
o Amperage
o Resistance
 Auto range feature
 Units of measurement
 Sample rate
 Internal fuse
 Testing
o Voltage drop

Achievement Criteria:
Given a written and/or a practical assessment on electrical test equipment the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 1 Industry Training Authority AST 1- 48

08/15
 Program Content

LINE (GAC): F BASIC ELECTRICAL SYSTEMS

Competency: F3 Service wiring systems

Objectives
To be competent in this area, the individual must be able to:
 Interpret wiring diagrams and symbols.
 Diagnose wiring harness problems.
 Repair or remove and replace wiring harnesses.

LEARNING TASKS CONTENT

1. Describe wiring harnesses  Purpose
 Routing
 Support
 Wire
o Gauge
o Identification
o Composition
o Connectors
o Twisted pairs

2. Interpret electrical wiring diagrams  Symbols

 Conventions
 Abbreviations
 Power flow
 Connectors

3. Inspect and repair wiring harnesses  Visual

 Connectors
 Soldering
 Crimping
 Insulation
 Supports
 Removal and installation
 Testing

Achievement Criteria:
Given a written and/or a practical assessment on wiring systems the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 49

08/15
 Program Content

LINE (GAC): F BASIC ELECTRICAL SYSTEMS

Competency: F4 Service 12-volt batteries

Objectives
To be competent in this area, the individual must be able to:
 Describe battery design and operation.
 Select, test, and maintain batteries.
 Remove and replace batteries.
 Diagnose causes of battery failure.

LEARNING TASKS CONTENT

1. Describe safety considerations when  Hydrogen gassing
working with automotive batteries  Acid
 Personal protective equipment
 Frozen batteries
 Handling
 Environmental considerations

2. Describe the design and construction of a  Plates

lead acid battery  Plate straps
 Separators
 Electrolyte
 Case
 Terminals

3. Describe the chemical action that takes  Charging cycle

place in a lead acid battery during  Discharging cycle
charging and discharging

4. Describe the various types of automotive  Low maintenance

batteries  Maintenance free
 Deep cycle
 Absorbed glass mat
 Gel cell

5. Select automotive batteries  Battery rating methods

 Physical dimensions
o Terminal design

Automotive Service Technician 1 Industry Training Authority AST 1- 50

08/15
 Program Content

LEARNING TASKS CONTENT

6. Perform battery tests  Open circuit
 Load test
 Conductance
 Leakage test
 Hydrometer test
 Analysing test results
 Parasitic draw

7. Perform battery charging  Safety

 Battery type
 Battery size
 Charge rate

Achievement Criteria:
Given a written and/or a practical assessment on 12 volt batteries the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 51

08/15
 Program Content

LINE (GAC): F BASIC ELECTRICAL SYSTEMS

Competency: F5 Use scan tools

Objectives
To be competent in this area, the individual must be able to:
 Use a scan tool to retrieve diagnostic fault codes from a vehicle computer.
 Use a scan tool to access vehicle data stream information from a vehicle computer.
 Use a scan tool to clear diagnostic fault codes from a vehicle computer.

LEARNING TASKS CONTENT

1. Describe scan tool types  Generic
 Manufacturer specific
 Types of fault codes
o Hard
o Soft
o Pending
o Intermittent
o History

2. Describe On-Board Diagnostics (OBD)  Generic

 Manufacturer specific
 OBD I
 OBD II

3. Describe data stream information  Purpose

 Fault tracing application
 Sample rate
 Frozen values
 Movies
 Snap shots

4. Use scan tool to access computer data  Code retrieval

 Access data stream information
 Clear fault codes

Achievement Criteria:
Given a written and/or a practical assessment on scan tools the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 52

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G1 Service brake tubing and fittings

Objectives
To be competent in this area, the individual must be able to:
 Select brake tubing and fittings.
 Cut, bend and flare brake tubing.

LEARNING TASKS CONTENT

1. Select and use brake tubing and fittings  Tubing
o Sizing
o Material
o Application
 Fittings
 Flaring
 SAE
 ISO
 Cutting
 Reaming
 Bending

Achievement Criteria:
Given a written and/or a practical assessment on brake tubing and fitting the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 53

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G2 Service brake hydraulic systems

Objectives
To be competent in this area, the individual must be able to:
 Identify brake hydraulic system components.
 Remove and replace brake hydraulic system components.
 Diagnose causes of brake hydraulic system failure.

LEARNING TASKS CONTENT

1. Describe hydraulic principles  Pascal’s law
o Force
o Pressure
o Area

2. Describe components of the brake  Master cylinder

hydraulic system  Wheel cylinder
 Calipers
 Valves
o Residual pressure
o Metering
o Proportioning
o Combination
 Switches
o Reservoir fluid level
o Pressure differential
 Hoses
 Hardware
 Fluid

3. Service the brake hydraulic system  Inspect

 Diagnose
 Repair / replace
o Master cylinder
o Wheel cylinder
o Calipers
o Valves
o Hoses
o Tubing
 Flush
 Bleed
o Pressure
o Manual
o Gravity

Automotive Service Technician 1 Industry Training Authority AST 1- 54

08/15
 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on brake hydraulic systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 55

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G3 Service drum brake systems

Objectives
To be competent in this area, the individual must be able to:
 Describe the principles of friction.
 Identify drum brake system components.
 Remove, replace and adjust drum brake system components.
 Diagnose causes of drum brake system failure.

LEARNING TASKS CONTENT

1. Describe friction principle  Coefficient of friction
 Factors affecting friction
o Material composition
o Surface area
o Heat
o Applied pressure

2. Describe drum brake components  Drum

o Fixed
o Floating
 Shoes
 Springs
 Attaching hardware
 Backing plate
 Adjusters
 Parking brake mechanism
 Wheel cylinder

3. Describe drum brake design and operation  Non-energizing and self-energizing

o Servo-action
 Parking

4. Inspect and service drum brakes  Inspection

o Measurement
o Fluid leakage
o Wheel seals
o Hardware condition
o Parking brake cable and mechanism
 Shoe replacement / adjustment
 Drum service
o Machining
o Cleaning
 Parking brake adjustment
 Road test

Automotive Service Technician 1 Industry Training Authority AST 1- 56

08/15
 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on drum brake systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 57

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G4 Service disc brake systems

Objectives
To be competent in this area, the individual must be able to:
 Describe friction principle.
 Identify disc brake system components.
 Remove, replace and adjust disc brake system components.
 Diagnose causes of disc brake system failure.

LEARNING TASKS CONTENT

1. Describe friction principle  Coefficient of friction
 Factors affecting friction
o Material composition
o Surface area
o Heat
o Applied pressure

2. Describe disc brake components  Rotor

o Fixed
o Floating
 Caliper
 Pistons
 Pads
 Parking brake mechanism

3. Describe disc brake design and operation  Rotor

o Solid
o Vented
o Cross drilled
o Grooved
 Caliper
o Fixed
o Floating
 Parking brake
o Drum in hat
o Caliper style
 Pads

Automotive Service Technician 1 Industry Training Authority AST 1- 58

08/15
 Program Content

LEARNING TASKS CONTENT

4. Inspect and repair disc brakes  Inspection
o Measurement
o Fluid leakage
o Wheel seals
o Hardware condition
o Parking brake cable and mechanism
 Pad replacement
 Rotor service
o Machining
 On car
 Off car
 Parking brake adjustment
 Road test

Achievement Criteria:
Given a written and/or a practical assessment on disc brake systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 59

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G5 Inspect power assist systems

Objectives
To be competent in this area, the individual must be able to:
 Identify power assist system components.
 Diagnose causes of power assist system failure.

LEARNING TASKS CONTENT

1. Describe the components of power assist  Hydro boost
systems o Power steering fluid
o Brake fluid
 Vacuum booster layout
 Common control valve designs
 Vacuum pumps
o Electrical
o Mechanical

2. Describe the design and operation of  Vacuum booster layout

power assist systems  Common control valve designs
 Vacuum pumps
o Electrical
o Mechanical
 Emergency brake assist

3. Inspect power assist systems  Test vacuum circuit

 Test power assist function

Achievement Criteria:
Given a written and/or a practical assessment on power assist systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 60

08/15
 Program Content

LINE (GAC): G BRAKE SYSTEMS

Competency: G6 Service anti-lock brake systems

Objectives
To be competent in this area, the individual must be able to:
 Identify anti-lock brake system (ABS) components.
 Remove, replace and adjust anti-lock brake system components.
 Diagnose causes of power assist system failure.

LEARNING TASKS CONTENT

1. Describe the benefits and limitations of  Improved steering control while braking
anti-lock braking systems  Improved braking in most situations
 Foundation for traction control
 Foundation for dynamic stability control

2. Describe the design and construction of  Two wheel vs. four wheel
anti-lock braking systems  Three / four channel
 Hydraulic
o Pump
o Valves
o Accumulators
o Fluid
 Electrical
o Sensors
o Computer
o Controller
 Electronic brake force distribution

3. Inspect and repair anti-lock braking  Safety

systems  Diagnostic fault codes
 Bleeding procedures
 System self check
 Pinpoint testing
 Speed sensor signal testing
 Road testing
 Component replacement
 Diagnostic flow chart

Achievement Criteria:
Given a written and/or a practical assessment on anti-lock brake systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 61

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H1 Service steering gears

Objectives
To be competent in this area, the individual must be able to:
 Identify steering gear components.
 Remove, replace and adjust steering gears.
 Diagnose causes of steering gear failure.
 Describe the components of the rack and pinion steering gears.
 Describe the design and operation of the rack and pinion steering gears.

LEARNING TASKS CONTENT

1. Describe the components of conventional  Recirculating ball steering box design
steering gears o Ball nut assembly
o Sector shaft
o Thrust bearings
o Seals
o Lubrication

2. Describe the design and construction of  Steering box ratio

conventional steering gears  Materials
 Mounting

3. Service conventional steering gears  Seal leakage

 Shaft wear
 Gear tooth wear
 Pitman arm spline wear or damage
 Sequence of adjustments
o Bearing preload
o Gear tooth lash
o Over centre adjustment

4. Describe the components of rack and  Housing and seals

pinion steering gears  Rack and pinion
 Bearings
 Tie rod ends
 Bellows (dust boots)

5. Describe the design and operation of rack  Steering gear ratio

and pinion steering  Materials
 Lubrication
 Mounting

Automotive Service Technician 1 Industry Training Authority AST 1- 62

08/15
 Program Content

LEARNING TASKS CONTENT

6. Service rack and pinion steering gears  Tie rod ends
 Pinion shaft and bearing wear
 Leaks
 Mounting
 Condition of bellows

7. Describe the design and operation of  Electronic rack & pinion types
electronic steering systems o Column
o Rack
o Pinion
 Sensor types
o Steering wheel
o Torque
 Service procedures
o Zeroing
o Relearning

Achievement Criteria:
Given a written and/or a practical assessment on steering gears the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 63

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H2 Service passenger restraint systems

Objectives
To be competent in this area, the individual must be able to:
 Identify passenger restraint system components.
 Safely disarm and rearm passenger restraint systems.
 Remove and replace passenger restraint system components.

LEARNING TASKS CONTENT

1. Describe passenger restraint systems  Safety
 Principles of operation
 Passive
o Airbags
o Shoulder belts
o Whiplash protection
o Side impact
o Passenger detection
o Crash avoidance
 Active
o Pyrotechnical seat belts
 Visual inspection
 Tampering
 Passenger system disabling

2. Remove and replace passenger restraint  Disarm

system components  Transferring precautions
 Connections
 Clock spring indexing
 Storing
 Rearming

Achievement Criteria:
Given a written and/or a practical assessment on passenger restraint systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 64

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H3 Inspect steering columns

Objectives
To be competent in this area, the individual must be able to:
 Identify steering columns and related components.
 Describe the removal, replacement and adjustment of steering columns and related
components.
 Diagnose causes of steering column and related component failure.

LEARNING TASKS CONTENT

1. Describe the components of steering  Mounting
columns  Bearings
 Coupling assemblies
 Collapsing function
 Dust seals
 Steering wheel security systems
 Master splines for steering wheel
 Noise suppression and sealing
 Airbag precautions and procedures

2. Describe the design and construction of  Tilting and telescoping function

steering columns  Collapsing function
 Noise transmission
 Vibration suppression
 Supplementary Restraint Systems (SRS)
 Shift linkage

3. Inspect steering columns  SRS safety awareness

 Steering wheel alignment
 Alignment for noise and vibration
 Electrical connections
 Mounting procedures and hardware
 Shift linkage adjustment
 Collapsing feature

Achievement Criteria:
Given a written and/or a practical assessment on steering columns the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 65

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H4 Service steering linkage

Objectives
To be competent in this area, the individual must be able to:
 Identify steering linkage components.
 Remove, replace and adjust steering linkage components.
 Diagnose steering linkage wear or damage.

LEARNING TASKS CONTENT

1. Describe the components of steering  Tie rod ends and sockets
linkage  Pitman arm
 Idler arm
 Centre (drag) link
o Steering damper
 Associated hardware

2. Describe the design and construction of  Parallelogram linkage

steering linkage  Haltenberger
 Cross steer

3. Inspect and repair steering linkage  Steering wheel freeplay

 Dry park test
 Linkage
 Wear
 Lubrication and boot condition
 Sleeve clamp alignment
 Torque of hardware
 Cotter pins and castellated nuts

Achievement Criteria:
Given a written and/or a practical assessment on steering linkage the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 66

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H5 Service power steering systems

Objectives
To be competent in this area, the individual must be able to:
 Identify power steering system components.
 Remove, replace and adjust power steering system components.
 Diagnose causes of power steering system problems.
 Describe the operation of four wheel steering systems.

LEARNING TASKS CONTENT

1. Describe the components of a power  Pump
steering system  Associated hoses
 Spool valve
 Power cylinder
 Fluid types
 Electric supply to steering gear

2. Describe the design and construction of a  Pump pressure and flow regulation
power steering system  Spool valve operation
 Power cylinder operation
 Speed control and variable assist
 Electric power steering

3. Diagnose causes of power steering  Fluid level and condition

system problems  Leaks
o Internal
o External
 Pump replacement
 Pump mounting and belt adjustment
 Pressure and volume testing
 Bleeding
 Road test
 Turning effort test
 Select and use diagnostic tools
o Scan tool
o Pressure and flow gauge
o Measuring tools

Automotive Service Technician 1 Industry Training Authority AST 1- 67

08/15
 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on power steering systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 68

08/15
 Program Content

LINE (GAC): H STEERING SYSTEMS

Competency: H6 Perform wheel alignment

Objectives
To be competent in this area, the individual must be able to:
 Describe wheel alignment angles.
 Measure and adjust wheel alignment angles.
 Diagnose wheel alignment problems.

LEARNING TASKS CONTENT

1. Describe steering geometry  Caster
 Camber
 Toe
 Steering axis inclination
 Scrub radius
 Toe out on turns
 Thrust angle
 Two-wheel versus four-wheel alignment
 Collision damage

2. Describe methods of adjusting steering  Pre-checks

geometry  Factory adjustment methods
 Aftermarket adjustment methods

3. Adjust wheel alignment  Four-wheel alignment procedures

 Rear wheels
o Thrust angle
o Camber
o Toe
 Front wheels
o Caster
o Camber
o Toe
 Check toe-out on turns
 Check steering axis inclination
 Check steering wheel centre
 Use Scanner for wheel center

Achievement Criteria:
Given a written and/or a practical assessment on wheel alignments the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 69

08/15
 Program Content

LINE (GAC): I SUSPENSION SYSTEMS

Competency: I1 Describe frame types

Objectives
To be competent in this area, the individual must be able to:
 Identify frame types.
 Describe the advantages and disadvantages of unibody and conventional frame designs.

LEARNING TASKS CONTENT

1. Describe unibody frame design  Advantages/ Disadvantages
o Welding construction
o Rivet construction
o Adhesive bonding
o Torque boxes
o Material selection
o Strength
o Accident crush zones

2. Describe conventional frame design  Advantages/ Disadvantages

o Perimeter
o Ladder
o Sub-frames
o Hydroformed
o Material selection
o Strength
o Accident crush zones

Automotive Service Technician 1 Industry Training Authority AST 1- 70

08/15
 Program Content

LINE (GAC): I SUSPENSION SYSTEMS

Competency: I2 Describe suspension geometry

Objectives
To be competent in this area, the individual must be able to:
 Describe the design and operation of suspension systems.
 Describe the forces acting upon a suspension system.

LEARNING TASKS CONTENT

1. Describe suspension types  Front
o Rigid
o Independent
 McPherson strut
 Short and long arm
 Multi-link
 Twin I-beam
 Rear
o Rigid
o Independent
 Chapman strut
 Short and long arm
 Multi-link
 Semi-rigid

2. Describe suspension dynamics  Forces

o Lateral
o Acceleration
o Braking
 Body roll
 Suspension travel
 Weight shifting

Automotive Service Technician 1 Industry Training Authority AST 1- 71

08/15
 Program Content

LINE (GAC): I SUSPENSION SYSTEMS

Competency: I3 Describe suspension components

Objectives
To be competent in this area, the individual must be able to:
 Identify components of suspension systems.
 Describe the design and operation of suspension components.

LEARNING TASKS CONTENT

1. Describe common automotive spring  Coil
designs  Leaf
 Mono leaf
 Air
 Torsion bar
 Anti-sway bar
 Modification
o Ride height
 Towing
 Off road
 Performance

2. Describe the construction and operation of  Purpose

shock absorbers and struts  Components
 Types
 Conventional
o Gas
o Low pressure
o High pressure
 Adjustable
o Mechanical
o Electrical
o Pneumatic
 Modification
o Towing
o Off road
o Performance

3. Describe suspension components design  Ball joints

and construction o Loaded
o Follower
 Rubber bushings
 Frame and body mounting points
 Construction materials

Automotive Service Technician 1 Industry Training Authority AST 1- 72

08/15
 Program Content

LINE (GAC): I SUSPENSION SYSTEMS

Competency: I4 Service suspension systems

Objectives
To be competent in this area, the individual must be able to:
 Remove, replace and adjust suspension system types.
 Diagnose suspension system problems.

LEARNING TASKS CONTENT

1. Inspect and service shock absorbers and  Safety
struts  Visual inspection
 Functional test
 Bounce and rebound test
 Leaks
 Corrosion
 Removal and replacement
 Alignment

2. Inspect and service ball joints and  Safety

bushings  Lubrication
 Visual
 Measurements
 Removal and replacement
 Torquing sequence and procedures

3. Inspect and service suspension systems  Safety

o Unloading springs
o Compressing springs
 Ride height measurements
 Damaged / worn components
 Removal and replacement
 Torquing sequence and procedures

Achievement Criteria:
Given a written and/or a practical assessment on suspension systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Appendix A.

Automotive Service Technician 1 Industry Training Authority AST 1- 73

08/15
 Program Content

LINE (GAC): I SUSPENSION SYSTEMS

Competency: I5 Describe electronic suspension systems

Objectives
To be competent in this area, the individual must be able to:
 Identify electronic suspension system components.
 Describe the removal, replacement and adjustment of electronic suspension system
components.

LEARNING TASKS CONTENT

1. Describe electronic suspension systems  Basic
 Electrically controlled shocks
 Load levelling system
 Advanced
 Air springs / struts
 Electronic / computer controlled dynamic
systems

2. Describe the inspection and repair of  Safety

electronic suspension systems  Visual inspection
 Function test
 Electrical test
 Diagnostic codes
 Removal and replacement
 Alignment

Automotive Service Technician 1 Industry Training Authority AST 1- 74

08/15
 Program Content
Section 4

Section 4
TRAINING PROVIDER STANDARDS

Automotive Service Technician 1 Industry Training Authority AST 1- 75

08/15
 Training Provider Standards

Facility Requirements
Classroom Area

 Comfortable seating and tables suitable for training, teaching, and lecturing
 Compliance with all local and national fire codes and occupational safety requirements
 Lighting controls to allow easy visibility of projection screen while also allowing students to take notes
 Windows must have shades or blinds to adjust sunlight
 Heating / Air Conditioning for comfort all year round
 In-room temperature regulation to ensure comfortable room temperature
 In-room ventilation sufficient to control training room temperature
 Acoustics in the room must allow the instructor to be heard
 Whiteboard with pens and eraser (optional: flipchart in similar size)
 Projection screen or projection area at front of classroom
 Overhead projector and/or multi-media projector

Shop Area

 Ceiling must be a minimum height of 16’ or height approved through the building engineer
 Appropriate lifting devises (hoists) used in industry
 Suitable demonstration area
 Lighting appropriate for good vision in ambient light
 Compliance with all local and national fire codes and occupational safety requirements
 Must meet municipal and provincial bylaws in regards to waste water management and environmental
laws
 Adequate hoist to student ratio

Lab Requirements

 Does not apply to this program

Student Facilities

 Does not apply to this program

Instructor’s Office Space

 Does not apply to this program

Automotive Service Technician 1 Industry Training Authority AST 1- 76

08/15
 Training Provider Standards

Tools and Equipment

Shop Equipment
Standard Tools

1. Air drills/tools
2. Air hammer/chisel
3. Air ratchet
4. Antifreeze tester
5. Axle boot clamp tool
6. Battery post service and reshape tool
7. Belt tension release tool
8. Blow gun
9. Bolt extractor set (easy outs)
10. Brake service tools (adjusters, spring removal, installation and caliper tools)
11. Caulking gun
12. Centre punch
13. Chisels, punches
14. Creeper/fender covers
15. Crowfoot wrenches (flare and std, SAE and metric)
16. Dial indicator set (flare and std, SAE and metric)
17. Die grinder
18. Drill and bits
19. Drill gauge
20. Feeler gauges – SAE and metric
21. Files – bastard cut/half round/mill cut/square and thread file
22. Filter wrenches
23. Flare nut wrenches – SAE and metric
24. Flaring tool (SAE, metric and ISO)
25. Flash lights
26. Fuel line disconnect set
27. Hacksaw
28. Hammers – ball peen/dead blow/rubber
29. Mallet/soft face
30. Hex keys – SAE and metric
31. High voltage safety gloves (0 rated 1000v)
32. Impact driver and bits
33. Impact wrench and impact socket set – SAE and metric
34. Inspection mirror
35. Jumper lead
36. Magnetic pick up tool
37. Mechanic’s pick set
38. Multi-meter (DVOM)
39. Nut driver set – SAE and metric
40. Pliers – slip joint, needle nose, adjustable, wheel weight, side cutter, snap ring, locking, hog
ring and battery types
41. Pry bar
42. Pullers – gear, pulley, battery terminal and steering wheel
43. Ratchet and sockets – ¼, ⅜ and ½ drive – SAE and metric, swivel, spark plug, extensions and
adapters
44. Rivet gun
45. Scraper (gasket and carbon)
46. Screwdriver set
47. Seal drivers and extractors

Automotive Service Technician 1 Industry Training Authority AST 1- 77

08/15
 Training Provider Standards

48. Soldering tools

49. Standard test leads and probes
50. Steel rule
51. Stethoscope
52. Straight edge
53. Stud extractor
54. Tamper-proof torx set
55. Tap and die set – SAE and metric
56. Tap extractor
57. Tape and ruler
58. Terminal remover tools
59. Test lamp –electronics safe (powered and non-powered)
60. Thermometer
61. Thread files
62. Thread pitch gauge
63. Tin snips – centre, left and right cut
64. Tire pressure gauge
65. Tool box
66. Torque angle meter/indicator
67. Torque limited sockets (torque sticks)
68. Torque wrenches – various sizes and ranges
69. Torx bits
70. Tread depth gauge (for tires and brakes)
71. Trouble light
72. Tube bending tool
73. Tube cutters
74. Upholstery tools – trim panel tools, hog ring pliers
75. Utility knife
76. Vacuum pump
77. Vacuum/pressure gauge
78. Vernier caliper – SAE and metric
79. Vise grips
80. Wire brush
81. Wire stripper/crimping tool
82. Wrench set – SAE and metric/various designs

Shop Tools and Equipment

1. Acetylene torches
2. Airbag for alignment adjustments
3. Airbag removal tools
4. Airbag simulators
5. Air buffer
6. Air compressor – hoses – inline filter and water separators
7. Alignment lift
8. And equipment- 4 wheel
9. Angle grinder
10. Anti-static devices
11. Arbor press
12. Ball joint press and adapters
13. Battery charger/boosting equipment
14. Battery hydrometer
15. Battery tester/alternator and starter tester (AVR)
16. Bearing remover
17. Belt tension gauge

Automotive Service Technician 1 Industry Training Authority AST 1- 78

08/15
 Training Provider Standards

18. Bench grinders

19. Bench vises
20. Bottle jacks (2)
21. Brake adjustment calipers
22. Brake bleeder wrenches
23. Brake cylinder hone
24. Brake fluid moisture tester
25. Lathe
26. Brake pedal depressor
27. Brake pressure tester
28. Brake rotor gauge/micrometer
29. Brake system bleeder
30. Calibrated vessel
31. Caliper tools for rear-wheel disc
32. Chassis ears
33. Brake washer system (for 2 and 4 post hoists)
34. Computer – PC
35. Drill press
36. Electrical short detector
37. Floor jack
38. Funnels
39. Grease gun and fluid suction pump
40. Heat gun
41. Heli-coil kits
42. Hub service kit
43. Hydraulic press
44. Jack stands and supports
45. Leak detection equipment (refrigerants)
46. Leak detection tank (tires)
47. Oil drain barrels and disposal system
48. Parts washers
49. Pickle-fork tool set
50. Pitman arm pullers
51. Power-steering pressure tester
52. Presses
53. Pressure washer
54. Reamer
55. Vacuum
56. Slide hammer
57. Smoke machine
58. Spreaders (tire)
59. Spring compressors – coil spring and strut
60. Spring
61. Steering wheel holder
62. Steering wheel puller set
63. Steering lock plate removal tool
64. Steering tilt pin removal tool
65. Tie-rod end puller
66. Tie-rod sleeve tools
67. Tire changing machine (run-flat capable)
68. Tire balancer equipment (road-force type recommended)
69. Tire repair equipment
70. TPMS system service tools
71. Transmission fixtures
72. U-joint press

Automotive Service Technician 1 Industry Training Authority AST 1- 79

08/15
 Training Provider Standards

73. Door trim tools

74. Vehicle lifts
75. Vehicle service information system
76. Water hose
77. Welding equipment – GMAW welder and oxy fuelled

Measuring Tools and Equipment

1. ABS pressure tester

2. Ball joint dial indicator set
3. Brake drum gauge (for brake shoe adjusting)
4. Brake drum micrometer
5. Battery tester (electronic)
6. DVOM (Digital Volt Ohm Meter) (CAT III)
7. Headlight aiming equipment
8. Infrared thermometer
9. Lab scope or graphing multi-meter; 8 per class of 16 (channel, digital, curser function with time
capture capability)
10. Lab scope accessories (shielded cables and back probes)
11. Low amp probe
12. Logic probe
13. Micrometer – SAE and metric
14. Power steering pressure tester
15. Pressure gauges
16. Scan tools; 8 per class of 16 (CAN bus capable with appropriate software no older than 5
years of current MY vehicles)
17. Spring scale

Student Equipment & Tools

During attendance and completion of the technical training sessions, apprentices may be responsible for
having specific equipment and tools. If equipment and tools are required, a list will be given to each
apprentice at the beginning of the technical training session.

Automotive Service Technician 1 Industry Training Authority AST 1- 80

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 Training Provider Standards

Reference Materials
Suggested Texts

Order # Alberta Learning Guides

7850001029 Measuring Tools
7850001030 Specialty Hand Tools
7850001031 Fastening Devices
7850001868 Introduction to Scan Tools
7850001034 Oxyacetylene Heating and Cutting
7850001867 Gas Metal Arc Welding
7850001047 Hydraulic System Components
7850001050 Power Brakes
7850001044 Steering Columns
7850001037 Frames
7850001041 Power Steering
7850001042 Steering Angles
7850001039 Wheels, Hubs and Tires

SUGGESTED TEXTS
CDX Automotive Foundation and Safety 978-0-7637-8510-9
CDX Automotive Brakes 978-0-7637-8507-9
CDX Automotive Suspension and Steering 978-0-7637-8467-6
CDX Automotive Electrical and Electronic Systems will be
978-0-7637-8508-6
required for AST 3 also.

Additional texts

Author Title
Erjavec Automotive Technology + Workbook Most recent edition
American Lift Institute Lifting It Right Most recent edition

Author Title ISBN

Halderman Automotive Electricity and Electronics Most recent edition
Halderman Automotive Chassis Systems

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 Training Provider Standards

Instructor Requirements
Occupation Qualification
The instructor must possess:

 An Automotive Service Technician Certificate of Qualification with a Red Seal Endorsement

 A recognized “Advanced Automotive Electrical” certification

Work Experience
 Must have a minimum of five years experience as a journeyperson
 Must have diverse industry experience covering all the competencies in this program

Instructional Experience and Education

It is preferred that the instructor possesses one of the following:

 Instructor Certificate (minimum 30-hour course)

 Instructors must have or be registered in an Instructor Diploma Program, to be completed within a
five-year period
 Bachelor’s or Master’s Degree in Education

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 Appendix A
Practical Assessment

Appendices

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 Appendices

APPENDIX A -
Practical Assessment

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 Appendices

Practical Assessment

Competency CDX Booklet Reference Number Reference Number

Essential Secondary
A4- Demonstrate safe work Foundation and Safety C451
practices C457
C458
C459
C460
C465
C1- Use hand tools Foundation and Safety C468
C2- Use measuring instruments Outline instructions
C5- Use shop tools and Foundation and Safety C453 C473
equipment C454 C476
C6- Use reference resources Foundation and Safety C471
C513
C594
D5- Service tires and wheels Suspension and C619 C701
Steering C622 C855
C620 C796
C621
C580
C552
C553
D6- Service non-friction bearings Brakes C810
C273
C267
D7- Service spindles and hubs Brakes C275
C267
E2- Demonstrate welding safety Outline instructions
F2- Use electrical test equipment Electrical and C641
Electronic Systems C291
F3- Service wiring systems Electrical and C643
Electronic Systems C301
C599
F4- Service 12-volt batteries Electrical and C302 C645
Electronic Systems C818 C304
C819 C644
C820
C817
F5- Use scan tools Electrical and C338 C649
Electronic Systems C821
G1- Service brake tubing and Brakes C624
fittings
G2- Service brake hydraulic Brakes C239
systems C625
C705
C622
C704
C235

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 Appendices

C237
G3- Service drum brake systems Brakes C800 C707
C626 C251
C248 C804
C801 C251
C706
G4- Service disc brake systems Brakes Disc Brakes Rotors Disc Brakes Rotors
C802 C628 C708 C274
C803 C806 C262
C632 C630 C631
C627 or
C805 C629
G5- Inspect power assist Brakes C807 C808
systems C809 C581
G6- Service anti-lock brake Brakes C812 C857
systems C637 C634
C638
C636
C639
C813
H1- Service steering gears Suspension and C851
Steering C882
C883
C881
H2- Service passenger restraint Suspension and C168
systems Steering C169
H3- Inspect steering columns Suspension and C173
Steering C170
H4- Service steering linkage Suspension and C184
Steering C185
H5- Service power steering Suspension and C177 C180
systems Steering C178 C181
C179 C699
C183
H6- Perform wheel alignment Suspension and C206
Steering C617
C618
C213
C214
C216
C217
C795

I4- Service suspension systems Suspension and C793

Steering C193
C192
C790
C616
C794
C791
C194

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 Appendices

APPENDIX B -
Assessment Guidelines

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 Appendices

Program: Automotive Service Technician (AST 1)

Training providers delivering Automotive Service Technician (AST 1) apprenticeship in-school
technical training are required to enter the following information in ITA Direct Access for each
apprentice:
 An in-school mark in the form of a percentage
(Minimum 70% is required for a pass)

Training Provider Component: In-School Technical Training

The in-school mark for each level is derived from a combination of theory and practical
assessments. This mark is then combined with the ITA Standard Level Examination to
determine a final mark for the level.
Calculation tables showing the subject competencies, theory and practical percentage
weightings for each competency are shown in the Grading Sheet: “Subject Competency and
Weightings” section of this document.
Automotive Service Technician (AST 1):
 The theory competency result is calculated based on 100% of accumulated
competencies;
 The practical competency result is calculated based on 100% on accumulated
competencies;
 The final in-school result is calculated by applying a weighting of 80% to the final
theory result and a weighting of 20% to the practical result and then adding the two
results together.
Successful completion of the in-school training for each level is defined as an in-school mark of
70% or greater.
ITA Component: ITA Standardized Level Examinations
There are no standardized level examinations for the current Automotive Service Technician
(AST 1) program.

ITA Certificate of Qualification (C of Q) Exam

Apprentices registered in the Automotive Service Technician (AST 1) program are required to
write a C of Q exam after completing the in-school technical training. A score of 70% or higher
is required for a pass.
ITA Certificate of Qualification exams should be requested by training providers via the usual
ITA procedure.
ITA will administer and invigilate ITA Certificate of Qualification exams and score and record
exam results in ITA Direct Access.

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 Appendices

Grading Sheet: Subject Competency and Weightings

PROGRAM: AUTOMOTIVE SERVICE TECHNICIAN (AST 1)

IN-SCHOOL TRAINING: LEVEL 1
ITA DIRECT ACCESS CODE: 0002AM101
THEORY PRACTICAL
LINE TRAINING TOPICS & SUGGESTED TIME ALLOCATION
WEIGHTING WEIGHTING
1A Workplace Safety 8% 2%

1B Employability Skills 2% 0%

1C Tools and Equipment 8% 9%

1D General Automotive Maintenance 12% 10%

1E General Automotive Practices 4% 8%

1F Basic Electrical Systems 18% 19%

1G Brake Systems 18% 22%

1H Steering Systems 18% 20%

1I Suspension Systems 12% 10%

Total 100% 100%

Calculated by the Training Provider

AUTOMOTIVE SERVICE TECHNICIAN (AST 1) in-school theory & 80% 20%
practical subject competency weighting

Training Provider enters final in-school mark into ITA Direct Access
X%
A score of 70% or higher is required for a pass.

Uploaded by ITA: C of Q Final Mark

FINAL%
A score of 70% or higher is required for a pass.

Automotive Service Technician 1 Industry Training Authority AST 1- 89

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 Appendices

Previous Contributors
This Program Outline was prepared with the advice and direction of an industry steering
committee convened initially by the Automotive Training Standards Organization. Members
include:

Matthew Wilkie Automotive Service Technician

Loi Truong Automotive Service Technician

Jeff Summers Automotive Service Technician

Industry Subject Matter Experts retained to assist in the development of the Program Outline
content:

Russ Hunter Instructor, BCIT

Matthew Wilkie Automotive Service Technician

Loi Truong Automotive Service Technician

Jeff Summers Automotive Service Technician

Automotive Service Technician 1 Industry Training Authority AST 1- 90

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PROGRAM OUTLINE

Automotive Service
Technician 2
 The latest version of this document is available in PDF format on the ITA website
www.itabc.ca

To order printed copies of Program Outlines

or learning resources (where available)
for BC trades contact:

Crown Publications, Queen’s Printer

Web: www.crownpub.bc.ca
Email: crownpub@gov.bc.ca
Toll Free 1 800 663-6105

Copyright © 2015 Industry Training Authority

This publication may not be modified in any way without permission of the Industry Training Authority

Automotive Service Technician 2 Industry Training Authority AST 2 - 1

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 AUTOMOTIVE SERVICE TECHNICIAN 2

PROGRAM OUTLINE

MARCH 2015

BASED ON
NOA 2011

Developed by
Industry Training Authority
Province of British Columbia

Automotive Service Technician 2 Industry Training Authority AST 2 - 2

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 TABLE OF CONTENTS

Section 1 INTRODUCTION............................................................................................................. AST 2 - 4 

Foreword ........................................................................................................................ AST 2 - 5 
Acknowledgements ........................................................................................................ AST 2 - 5 
Acknowledgements ........................................................................................................ AST 2 - 6 
How to Use this Document............................................................................................. AST 2 - 7 

Section 2 PROGRAM OVERVIEW ................................................................................................. AST 2 - 8 

Program Credentialing Model ........................................................................................ AST 2 - 9 
Occupational Analysis Chart ........................................................................................ AST 2 - 10 
Training Topics and Suggested Time Allocation.......................................................... AST 2 - 12 

Section 3 PROGRAM CONTENT ................................................................................................. AST 2 - 13 

Automotive Service Technician 2 ................................................................................. AST 2 - 14 

Section 4 TRAINING PROVIDER STANDARDS ......................................................................... AST 2 - 45 

Facility Requirements................................................................................................... AST 2 - 46 
Tools and Equipment ................................................................................................... AST 2 - 47 
Reference Materials ..................................................................................................... AST 2 - 51 
Suggested Texts .......................................................................................................... AST 2 - 51 
Instructor Requirements ............................................................................................... AST 2 - 53 

Appendices ................................................................................................................................... AST 2 - 54 

APPENDIX A - Practical Assessment ......................................................................... AST 2 - 55 
APPENDIX B - Assessment Guidelines ...................................................................... AST 2 - 58

Automotive Service Technician 2 Industry Training Authority AST 2 - 3

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 Introduction

Section 1
INTRODUCTION

Automotive Service Technician 2

Automotive Service Technician 2 Industry Training Authority AST 2 - 4

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 Introduction

Foreword

This Program Outline was developed by the Automotive Training Standards Organization (ATSO) in
accordance with the General Regulations made pursuant to the “Industry Training and Apprenticeship
Act” of British Columbia. It reflects updated standards based on the 2009 Automotive Service Technician
National Occupational Analysis. This Program Outline was prepared with the advice and assistance of an
industry centered advisory committee in cooperation with the Automotive Training Standards
Organization (ATSO). The Program Outline is intended as a guide for providers, instructors, apprentices
and their sponsors. This Program Outline is separated into four main sections which include:

The Introduction This section contains this Foreword; Acknowledgements that list all of the participants
who were involved in the creation of this document; as well as, a section called “How to Use this
Document” which provides an oversight on how this document can be used.

The Program Overview This section contains a Credentialing Model that shows the path and time
requirements for the apprentice; an Occupational Analysis Chart that has the General Areas of
Competency (GAC) and the individual competencies, and Training Topics and Suggested Time
Allocation which provides a suggested percentage of time for the theory and practical components for
each GAC in this program.

The Program Content This section of the document represents individual General Areas of
Competencies, which are further separated into competencies defined by Learning Objectives, Learning
Tasks and Content.

The Training Provider Standards This section is a guide on Automotive Service Technician teaching
facilities which outline the requirements needed to provide training for this program. The Facility
Requirements section provides minimal requirements for facilities seeking designation and upgrade. The
Tools and Equipment section lists the tools required to cover the competencies of this program. The
Reference Material section is a collection of materials used for learning guides by the apprentice and
instructors for the theory and at times the practical portion of the program. Finally, the Instructor
Requirements section provides the level of knowledge and experience that each instructor must have to
competently provide instruction in this program.

Practical instruction through demonstration and through student participation should be integrated within
classroom sessions. Safe working practices, even though not always specified in each operation or topic,
are an implied part of the program and should be stressed throughout the apprenticeship. It is the
responsibility of employers to ensure safety training for the apprentices working on their work sites.

For more information please refer to the Program Profile document on the ITA website for the individual
program.

SAFETY ADVISORY
Acknowledgements
Be advised that references to the WorkSafeBC safety regulations contained within these materials do
not/may not reflect the most recent Occupational Health and Safety Regulation (the current
Standards
This Programand Regulation
Outline in BC can
was prepared withbethe
obtained
advice on
andthe following
direction website:
of an industry steering committee
http://www.worksafebc.com).
convened Please
initially by the Automotive note that
Training it is always
Standards the responsibility
Organization. Members of any person using
include:
these materials to inform him/herself about the Occupational Health and Safety Regulation pertaining
 to Matthew Wilkie
his/her work. Automotive Service Technician

Automotive Service Technician 2 Industry Training Authority AST 2 - 5

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 Introduction

Acknowledgements

This Program Outline was prepared with the advice and direction of an industry steering committee
convened initially by the Automotive Training Standards Organization. Members include:
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician

Industry Subject Matter Experts retained to assist in the development of the Program Outline content:
 Russ Hunter Instructor BCIT
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician

Industry Subject Matter Experts retained to review and update Program Outline content (February 2015):
 Corey Bransfield Instructor, Okanagan College
 Dean Cadieux Instructor, Vancouver Island University
 Russ Hunter Instructor, British Columbia Institute of Technology
 Jeff Hoff Manager, Napa Autopro, Prince George
 Brian Yanda Service Manager, Harris Mazda and Instructor, Malaspina College

Consultant / Facilitator for the February 2015 review and update was Dan McFaull from North Pacific
Training & Performance Inc.

The Industry Training Authority would like to acknowledge the dedication and hard work of all the industry
representatives appointed to identify the training requirements of the Automotive Service Technician
occupation.

Automotive Service Technician 2 Industry Training Authority AST 2 - 6

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 Introduction

How to Use this Document

This Program Outline has been developed for the use of individuals from several different audiences.
The table below describes how each section can be used by each intended audience.

Employers/
Section Training Providers Sponsors Apprentices Challengers

Program Communicate Understand the Understand the Understand

Credentialing program length and length and structure length and structure challenger pathway
Model structure, and all of the program of the program, and to Certificate of
pathways to pathway to Qualification
completion completion

OAC Communicate the Understand the View the Understand the

competencies that competencies that an competencies they competencies they
industry has defined apprentice is will achieve as a must demonstrate in
as representing the expected to result of program order to challenge the
scope of the demonstrate in order completion program
occupation to achieve
certification

Training Topics Shows proportionate Understand the Understand the Understand the
and Suggested representation of relative scope of relative scope of relative weightings of
Time Allocation various GACs at various areas of the various areas of the various areas of the
each program level; occupation, and occupation, and occupation on which
should map to areas in which the areas in which on- assessment is based
proportions of time apprentice would the-job experience
spent on training, require on-the-job would be provided
practical experience, experience
and assessment

Program Defines the Identifies detailed Provides detailed Allows individual to

Content objectives, learning program content and information on check program
tasks, high level performance program content and content areas against
content that must be expectations for performance their own knowledge
covered for each competencies with a expectations for and performance
competency, as well practical component; demonstrating expectations against
as defining may be used as a competency their own skill levels
observable, checklist prior to
measureable signing a
achievement criteria recommendation for
for objectives with a certification (RFC) for
practical component an apprentice

Training Defines the facility Identifies the tools Provides information Identifies the tools
Provider requirements, tools and equipment an on the training facility, and equipment a
Standards and equipment, apprentice is tools and equipment tradesperson is
reference materials (if expected to have provided by the expected to be
any) and instructor access to; which are school and the competent in using or
requirements for the supplied by the student, reference operating; which
program training provider and materials they may may be used or
which the student is be expected to provided in a
expected to own acquire, and practical assessment
minimum qualification
levels of program
instructors

Automotive Service Technician 2 Industry Training Authority AST 2 - 7

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 Program Overview

Section 2
PROGRAM OVERVIEW

Automotive Service Technician 2

Automotive Service Technician 2 Industry Training Authority AST 2 - 8

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 Program Overview

Program Credentialing Model

RED 
SEAL 
C of Q = Certificate of Qualification C of Q C of A
C of A = Certificate of Apprenticeship Automotive Service Technician (AST 4) 
C of C = Certificate of Completion Technical Training:  180 hours (6 weeks*)  Automotive  Automotive 
WBT = Work-Based Training WBT: 6,000 hours    RECOMMENDATION   Service  Service 
FOR CERTIFICATION  Technician  Technician 
ITA Standardized Written Exam 
Interprovincial Red Seal Exam  (AST 4) (AST 4)

Automotive Service Technician 3  C of Q C of A

Technical Training:  210 hours (7 weeks*)  4,500 WBT HOURS +   Automotive  Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
FOR CERTIFICATION 
Service  Service 
ITA Certificate of Qualification Exam  Technician 3 Technician 3 

Automotive Service Technician 2  C of Q C of A

Technical Training:  180 hours (6 weeks*)  Automotive 
3,000 WBT HOURS +   Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
Service 
FOR CERTIFICATION 
Service 
ITA Certificate of Qualification Exam  Technician 2 Technician 2
 

C of C  Automotive Service Technician 1  C of Q C of A

CREDIT 
Automotive  Technical Training:  210 hours (7 weeks*)  1,500 WBT HOURS +  
  RECOMMENDATION  
Automotive  Automotive 
Service  Technical Training:  AST 1  Accumulate work‐based training hours 
FOR CERTIFICATION  Service  Service 
Technician  WBT:  450 hours  ITA Certificate of Qualification Exam  
Technician 1 Technician 1
 

 Automotive Service 
Technician Foundation 
Program  APPRENTICESHIP ‐ DIRECT ENTRY 
Technical Training: 30 weeks* 

*Suggested duration based on 30‐hour week 

CROSS‐PROGRAM CREDITS 

 
C of Q  C of Q 
Truck and Transport  Technical Training: None Heavy Duty 
Technical Training: None 
Mechanic   Work-Based Training: Equipment 
Work‐Based Training:  1,500 hours*
Technician  

*Individuals who are holders of both certificates will only be awarded credit for 1,500 WBT hours total

Automotive Service Technician 2 Industry Training Authority AST 2 - 9

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 Program Overview

Occupational Analysis Chart

AUTOMOTIVE SERVICE TECHNICIAN 2
Occupation Description: “Automotive Service Technician 2” means a person who repairs, adjusts and replaces mechanical, electrical and electronic parts
of automobiles and light trucks in a retail automotive business. “Retail automotive business” means a business whose primary mechanical repair work is
repairing and adjusting vehicles whose gross vehicle weight is less than 5,500 kg.

ADVANCED Perform advanced Service starting systems Service charging systems Diagnose passenger Service electrical
ELECTRICAL SYSTEMS electrical testing restraint systems accessories

A A1 A2 A3 A4 A5

HEATING, Service heating and Service air conditioning

VENTILATION AND AIR ventilation systems systems
CONDITIONING
SYSTEMS
B B1 B2

ENGINES Describe principles of Describe principles of Evaluate engine Describe engine removal Disassemble and assess Service gaskets and
gasoline internal diesel internal combustion mechanical condition and installation engines seals
combustion engines engines procedures

C C1 C2 C3 C4 C5 C6

ENGINE SUPPORT Service lubrication Service cooling systems Describe air induction and
SYSTEMS systems exhaust systems

D D1 D2 D3

Automotive Service Technician 2 Industry Training Authority AST 2 - 10

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 Program Overview

HYBRID AND ELECTRIC Describe hybrid and

VEHICLE SAFETY electric vehicle safety

E E1

Automotive Service Technician 2 Industry Training Authority AST 2 - 11

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 Program Overview

Training Topics and Suggested Time Allocation

AUTOMOTIVE SERVICE TECHNICIAN 2
% of Time Allocation to:

% of Time Theory Practical Total

Line A ADVANCED ELECTRICAL SYSTEMS 28% 30% 70% 100%

A1 Perform advanced electrical testing √ √
A2 Service starting systems √ √
A3 Service charging systems √ √
A4 Diagnose passenger restraint systems √ √
A5 Service electrical accessories √ √
Line B HEATING, VENTILATION AND AIR CONDITIONING
19% 40% 60% 100%
SYSTEMS
B1 Service heating and ventilation systems √
B2 Service air conditioning systems √ √

Line C ENGINES 39% 30% 70% 100%

C1 Describe principles of gasoline internal combustion
√
engines
C2 Describe principles of diesel internal combustion
√
engines
C3 Evaluate engine mechanical condition √ √
C4 Describe engine removal and installation procedures √
C5 Disassemble and assess engines √ √
C6 Service gaskets and seals √ √
Line D ENGINE SUPPORT SYSTEMS 12% 30% 70% 100%
D1 Service lubrication systems √ √
D2 Service cooling systems √ √
D3 Describe air induction and exhaust systems √

Line E HYBRID AND ELECTRIC VEHICLE SAFETY 2% 100% 0% 100%

E1 Describe hybrid and electrical vehicle safety √

Total Percentage for Automotive Service 100%

Technician 2

The theory and practical weighting distribution for

AST 2 is 46 % theory and 54 % practical.

Automotive Service Technician 2 Industry Training Authority AST 2 - 12

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 Program Content

Section 3
PROGRAM CONTENT

Automotive Service Technician 2

Automotive Service Technician 2 Industry Training Authority AST 2 - 13

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 Program Content

Automotive Service Technician 2

Automotive Service Technician 2 Industry Training Authority AST 2 - 14

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 Program Content

LINE (GAC): A ADVANCED ELECTRICAL SYSTEMS

Competency: A1 Perform advanced electrical testing

Objectives
To be competent in this area, the individual must be able to:
 Describe advanced electrical terms.
 Use electrical diagnostic tools to measure advanced electrical signals.
 Describe advanced diagnostic procedures used for troubleshooting.
 Describe advanced electronic principles.

LEARNING TASKS CONTENT

1. Define electrical terminology applied to  Volts
electronic components  Amps
 Resistance
 Voltage drop
 Frequency
 Duty cycle
 Pulse width modulation
 Solid state components
o Transistors
o NPN & PNP junctions

2. Describe application of magnetism  Permanent magnet motors

 Electromagnet motors
 Relays
 Inductive sensors
 Hall effect sensors
 Transformers
 Mutual / self induction

3. Use electrical measuring tools  Multi-meter

 Voltage
 Amperage
 Resistance
 Frequency
 Duty cycle

Achievement Criteria:
Given a written and/or a practical assessment on advanced electrical testing equipment the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 15

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 Program Content

LINE (GAC): A ADVANCED ELECTRICAL SYSTEMS

Competency: A2 Service starting systems

Objectives
To be competent in this area, the individual must be able to:
 Identify starting system components.
 Describe the design and operation of starting systems.
 Inspect and service starting systems.

LEARNING TASKS CONTENT

1. Identify starting systems components  Battery
 Starter motor assembly
 Solenoids and relays
 Ring gear
 Ignition switch
 Neutral safety switch / clutch pedal switch
 Cables and terminals
 Anti-theft devices

2. Describe the design and operation of  Starter motor assembly

starting systems o Motor
o Solenoid and relays
o Starter drive
 Ring gear
 Ignition switch
 Neutral safety switch / clutch pedal switch
 Cables and terminals
 Anti-theft devices
 PCM controlled starting systems

3. Service starting systems  On-vehicle inspection

o Visual
o Audible
 On-vehicle testing
o Electrical
o Mechanical
 Routine maintenance
 Component removal and replacement
 Adjustments

Automotive Service Technician 2 Industry Training Authority AST 2 - 16

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 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on starting systems the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 17

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 Program Content

LINE (GAC): A ADVANCED ELECTRICAL SYSTEMS

Competency: A3 Service charging systems

Objectives
To be competent in this area, the individual must be able to:
 Identify charging system components.
 Describe the design and operation of charging systems.
 Inspect and service charging systems.

LEARNING TASKS CONTENT

1. Identify components of charging systems  Belts and drives
o Over-running pulleys
 Alternators
 Regulators
 Wires and connectors
 Battery
 Gauges and indicators
 Electrical protection devices

2. Describe the design and operation of  Belts and drives

charging systems o Over-running pulleys
 Alternators
 Regulators
o Internal
o PCM controlled
 Wires and connectors
 Battery
 Gauges and indicators
 Electrical protection devices

3. Service charging systems  On-vehicle inspection

o Visual
o Audible
 On-vehicle testing
o Electrical
o Mechanical
 Routine maintenance
 Component removal and replacement
 Adjustments

Automotive Service Technician 2 Industry Training Authority AST 2 - 18

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 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on charging systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 19

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 Program Content

LINE (GAC): A ADVANCED ELECTRICAL SYSTEMS

Competency: A4 Diagnose passenger restraint systems

Objectives
To be competent in this area, the individual must be able to:
 Diagnose problems with passenger restraint system components.
 Describe the design and operation of passenger restraint systems.
 Inspect, diagnose and repair passenger restraint systems.

LEARNING TASKS CONTENT

o
1. Describe the design and operation of  Safing sensors
passenger restraint systems  Impact sensors
 Computer
 Wiring
 Clock spring
 Passive
o Airbags
o Side impact protection
o Whiplash protection
o Automatic seatbelts
o Body structure
o Pyrotechnical seatbelts
o Passenger detection
o Clock spring
 Active
o Mechanical seatbelts
o Seatbelt warning system
 Criteria for deployment
o Frontal impact
o Side impact
 Progressive deployment
 Construction of components
 Chemical reaction of airbag deployment
 Passenger detection sensors

Automotive Service Technician 2 Industry Training Authority AST 2 - 20

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LEARNING TASKS CONTENT

2. Diagnose and service passenger restraint  Airbag system disarming procedures
systems  Airbag rearming procedures
o Precautions when handling deployed
airbags
 Vehicle inspection after airbag deployment
 Inspect vehicle for hidden damage
 Fault code retrieval
 Clearing fault codes
 Diagnose following manufacturer procedures
 Safe deployment of airbag unit prior to disposal

Achievement Criteria:
Given a written and/or a practical assessment on passenger restraint system the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 21

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LINE (GAC): A ADVANCED ELECTRICAL SYSTEMS

Competency: A5 Service electrical accessories

Objectives
To be competent in this area, the individual must be able to:
 Identify electrical accessories and related components.
 Describe the design and operation of electrical accessories.
 Inspect, diagnose and repair electrical accessories

LEARNING TASKS CONTENT

1. Identify electrical accessories  Power accessories
o Windows
o Door locks
o Wipers
o Power seats
 Instruments
o Speedometer
o Tachometer
o Gauges
 Displays
o Temperature
o Engine monitoring
 Remote alarm systems
 Radio / infotainment
o Displays
o Speakers
o Power antennae
 Lighting
o HID
o LED
o Conventional

Automotive Service Technician 2 Industry Training Authority AST 2 - 22

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LEARNING TASKS CONTENT

2. Describe the design and operation of  Power accessories
electrical accessories o Windows
o Door locks
o Wipers
o Power seats
 Instruments
o Speedometer
o Tachometer
o Gauges
 Displays
o Temperature
o Engine monitoring
 Remote alarm systems
 Radio / infotainment
o Displays
o Speakers
o Power antennae
 Lighting
o HID
o LED
o Conventional

3. Service electrical accessories  Power accessories

o Continuity tests
o Voltage drop
o Identify circuit operation
o Current flow
 Diagnostic fault codes

Achievement Criteria:
Given a written and/or a practical assessment on electrical accessories the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 23

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LINE (GAC): B HEATING, VENTILATION AND AIR CONDITIONING

SYSTEMS
Competency: B1 Service heating and ventilation systems

Objectives
To be competent in this area, the individual must be able to:
 Identify heating and ventilation system components.
 Service heating and ventilation system components.
 Diagnose heating and ventilation systems.

LEARNING TASKS CONTENT

1. Describe the principles of heating and  Principles of heat transfer
ventilation systems.
2. Identify components of heating and  Recirculation Pumps
ventilation systems  Heater cores
 Fans
 Hoses and piping
 Heater control valves
 Blend doors
 Levers
 Plenum
o Damper
 Mode controls
o Vacuum
o Electrical
o Mechanical
 Cabin filters
 Air quality control systems
 Sensors
 Seals and gaskets

Automotive Service Technician 2 Industry Training Authority AST 2 - 24

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LEARNING TASKS CONTENT

3. Describe the design and operation of  Recirculation Pumps
heating and ventilation systems  Heater cores
 Fans
 Hoses and piping
 Heater control valves
 Blend doors
 Levers
 Plenum
o Damper
 Mode controls
o Vacuum
o Electrical
o Mechanical
 Cabin filters
 Air quality control systems
 Sensors
 Automatic climate control

4. Inspect and repair heating and ventilation  Inspection

systems o Visual
o Audible
o Smell
 Testing
o Vacuum
o Electrical
 Diagnostic codes
o Mechanical
 Removing and replacing components
 Bleeding
 Environmental considerations
 Automatic climate control
o Calibration

Achievement Criteria:
Given a written and/or a practical assessment on heating and ventilation systems the learner will be able
to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 25

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LINE (GAC): B HEATING, VENTILATION AND AIR CONDITIONING

SYSTEMS
Competency: B2 Service air conditioning systems

NOTE: Apprentice must independently obtain Refrigerant Handling Certificate before servicing air
conditioning systems.
Objectives
To be competent in this area, the individual must be able to:
 Identify air conditioning system components.
 Service air conditioning system components.
 Diagnose air conditioning systems.

LEARNING TASKS CONTENT

1. Describe the principles of air conditioning  Describe the laws of thermodynamics
systems

2. Identify components of air conditioning  Compressor

systems o Drive systems
 Evaporator
 Condenser
 Receiver drier / accumulator
 Orifice tubes / expansion valves
 Refrigerant
 Lubricants
 Controls
 Sensors
 Hoses, piping and connectors
 Seals and gaskets

3. Describe the design and operation of air  Refrigeration cycle

conditioning systems o Compressor
o Evaporator
o Condenser
o Receiver drier / accumulator
o Orifice tubes / expansion valves
o Refrigerant
o Lubricants
o Controls
o Sensors

Automotive Service Technician 2 Industry Training Authority AST 2 - 26

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LEARNING TASKS CONTENT

4. Inspect and repair air conditioning  Inspection
systems o Visual
o Audible
o Smell
 Testing
o Vacuum
o Electrical
o Mechanical
 Pressures
 Leak detection methods
 Evacuation and recharging
 Recycling
 Deodorization
 Refrigerant identifiers
 Conversion of system to other gasses
 Environmental considerations
 Removing and replacing components
 Paper work / logging service information

Achievement Criteria:
Given a written and/or a practical assessment on air conditioning systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 27

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LINE (GAC): C ENGINES

Competency: C1 Describe principles of gasoline internal combustion engines

Objectives
To be competent in this area, the individual must be able to:
 Identify gasoline internal combustion engine components.
 Describe the design and operation of gasoline internal combustion engines.

LEARNING TASKS CONTENT

1. Describe gasoline internal combustion  Short block assembly
engine components  Cylinder head assembly
 Associated parts and fasteners

2. Describe the design and operation of  Fuel type

gasoline internal combustion engines  Two and four stroke cycle
 Construction design and materials
 Engine configurations
o Inline
o V
o Rotary
o Opposed
 Cooling method(s)
 Lubrication
 Design variations
o Diesel
o Miller
o Wankel rotary
o Variable valve timing
 Engine Measurements
o Horse power
o Torque
o Volumetric efficiency
o Thermal efficiency
o Compression ratio
o Area
o Volume

Automotive Service Technician 2 Industry Training Authority AST 2 - 28

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LINE (GAC): C ENGINES

Competency: C2 Describe principles of diesel internal combustion engines

Objectives
To be competent in this area, the individual must be able to describe the operation of a compression
ignition engine.

LEARNING TASKS CONTENT

1. Describe the operating principles of a  Four stroke cycle
diesel engine  Compression ignition
 Compression ratio
 Fuel properties
 Intake manifold design
 Forced induction
 Compare component construction to gasoline
internal combustion engines
 Engine Measurements
o Horse power
o Torque
o Volumetric efficiency
o Thermal efficiency

Automotive Service Technician 2 Industry Training Authority AST 2 - 29

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LINE (GAC): C ENGINES

Competency: C3 Evaluate engine mechanical condition

Objectives
To be competent in this area, the individual must be able to test and diagnose engine mechanical
condition.

LEARNING TASKS CONTENT

1. Describe engine mechanical problems  Short block assembly
 Cylinder head assembly
 Associated parts and fasteners

2. Perform engine mechanical condition tests  Oil pressure

 Cooling system
 Cylinder pressure testing
o Spark ignition
o Compression ignition
 Cylinder leak down
 Power balance
 Emissions
 Audible
 Visual
 Oil analysis

3. Evaluate engine mechanical condition test  Probable cause

results
 Tolerances
 Cost of repair
 Potential damage
 Recommendations
 Repair options

Achievement Criteria:
Given a written and/or a practical assessment on engine mechanical condition the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 2 Industry Training Authority AST 2 - 30

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LINE (GAC): C ENGINES

Competency: C4 Describe engine removal and installation procedures

Objectives
To be competent in this area, the individual must be able to:
 Describe engine removal and installation procedures.
 Describe initial start-up and break-in procedures.

LEARNING TASKS CONTENT

1. Describe engine mounting methods  Front wheel drive
 Rear wheel drive

2. Describe engine removal  Safety

o Jacking and hoisting
o Weight distribution
o Rigging
 Systems removal
 Identification for reinstallation
o Electrical
o Vacuum
o Air conditioning
o Cooling
o Oil
o Drive train
o Air intake
o Exhaust
 Body component removal
 Engine mount removal
 Care and inspection of lifting and blocking
equipment
 Engine hoisting
o Engine crane
 Mounting on engine stand

Automotive Service Technician 2 Industry Training Authority AST 2 - 31

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LEARNING TASKS CONTENT

3. Describe engine installation procedures  Safety
o Jacking and hoisting
o Weight distribution
o Rigging
 Engine mount removal
 Engine hoisting
 Systems installation
o Electrical
o Vacuum
o Air conditioning
o Cooling
o Oil
o Drive train
o Air intake
o Exhaust
 Body component installation

4. Describe engine initial start-up and break-  Lubrication

in procedures  Install and adjust ignition timing
 Camshaft break-in
 Ring seating

Automotive Service Technician 2 Industry Training Authority AST 2 - 32

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LINE (GAC): C ENGINES

Competency: C5 Disassemble, inspect and assemble engines

Objectives
To be competent in this area, the individual must be able to:
 Disassemble an engine following manufacturer’s procedures.
 Measure and evaluate the condition of engine components.
 Determine work required to restore engine components.
 Assemble an engine following manufacturer’s procedures.

LEARNING TASKS CONTENT

1. Describe engine disassembly procedures  Disassembly procedures

 Cleaning
o Solvent
o Chemical
o Pressure washer
o Abrasive
o Steam
 Measuring and evaluating
 Short block assembly
o Boring and honing
o Machining
 Bearing surfaces
 Mating surfaces
o Thread repair
o Crack detection and repair
o Piston fitting
o Bearing installation
 Cylinder head assembly
o Machining
o Thread repair
o Crack detection and repair
o Valve train assembly
 Associated parts and fasteners
o Oil pump
o Pans, covers and breathers
o Thread repair

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LEARNING TASKS CONTENT

2. Describe design and operation of engine  Engine block

components  Crankshaft
 Connecting rods
 Pistons
 Bearings
 Cylinder head
 Camshaft
 Valvetrain
 Valves

3. Perform engine disassembly and  Disassembly and removal

inspection procedures o Cylinder head
o Pistons
o Crankshaft
o Camshaft
o Bearings
 Cleaning
 Measuring and evaluating
o Thread repair
o Crack detection
o Piston fitting
o Bearing installation
o Mating surfaces
o Block
o Crankshaft
o Camshaft
o Valvetrain

4. Perform engine assembly procedures  Preassembly cleaning

 Assemble short block
o Fitting parts
o Measuring and torquing
o Lubrication
 Install cylinder head
 Assemble valvetrain
o Sprockets
o Belt
o Chain
o Tensioners
o Balance shafts
 Assemble associated parts and fasteners
 Gasket installation

Automotive Service Technician 2 Industry Training Authority AST 2 - 34

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LEARNING TASKS CONTENT

 Seal installation
 Liquid sealants

Achievement Criteria:
Given a written and/or a practical assessment on engine repairs the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 35

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LINE (GAC): C ENGINES

Competency: C6 Service gaskets and seals

Objectives
To be competent in this area, the individual must be able to:
 Identify causes of engine gasket and seal failure.
 Select engine gaskets and seals.
 Remove and replace engine gaskets and seals.
 Locate engine leaks and determine solutions.

LEARNING TASKS CONTENT

1. Describe gasket and seal construction  Gaskets
o Cylinder head
o Other gaskets
 Rubber
 Paper
 Copper
 Reusable
 Form in place
 Sealers
o Aerobic
o Anaerobic
o Sensor safe
 Seals
 Sealing washers

2. Diagnose cause of failure  Incorrect assembly

 Excessive heat
 Over pressurization
 Lack of lubrication
 Seal deterioration
 Mating surface damage

3. Describe leak detection methods  Visual

 Audible
 Black light
 Fluid analysis
 Pressurization / vacuum
 Smoke generator

Automotive Service Technician 2 Industry Training Authority AST 2 - 36

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LEARNING TASKS CONTENT

4. Assess leak relevance  Cost of repair
 Potential damage

5. Service gaskets and seals  Removal techniques

 Surface preparation
 Installation techniques
 Torque sequence

Achievement Criteria:
Given a written and/or a practical assessment on gaskets and seals the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 2 Industry Training Authority AST 2 - 37

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LINE (GAC): D ENGINE SUPPORT SYSTEMS

Competency: D1 Service lubrication systems

Objectives
To be competent in this area, the individual must be able to:
 Identify lubrication system components.
 Service lubrication system components.
 Diagnose lubrication systems.

LEARNING TASKS CONTENT

1. Describe components of lubrication  Oil
systems o Grades
o Types
 Pumps
o Gerotor
o Vane
o Gear
 Filters
 Sensors
 Oil galleries
 Piston cooling
 Crank case ventilation systems
 Sumps and strainers
 Coolers
 Associated plumbing and hardware
 Gauges

2. Describe the design and operation of  Oil

lubrication systems  Pumps
 Filters
 Sensors
 Oil galleries
 Valvetrain
o Variable valve timing
o Cylinder deactivation
 Piston cooling
 Crank case ventilation systems
 Sumps and strainers
 Coolers
 Associated plumbing and hardware
 Gauges

Automotive Service Technician 2 Industry Training Authority AST 2 - 38

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LEARNING TASKS CONTENT

3. Inspect and repair lubrication systems  Inspection
o Visual
o Audible
 Pressure testing
 Crank case ventilation systems
 Filter service
 Oil change intervals
 Disposal / recycling
 Components testing and replacement
 Leak detection
 Seals and gaskets
 Priming

Achievement Criteria:
Given a written and/or a practical assessment on lubrication systems the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 39

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LINE (GAC): D ENGINE SUPPORT SYSTEMS

Competency: D2 Service cooling systems

Objectives
To be competent in this area, the individual must be able to:
 Identify cooling system components.
 Service cooling system components.
 Diagnose cooling systems.

LEARNING TASKS CONTENT

1. Describe cooling system components  Water pump
 Radiator and pressure cap
 Thermostat
 Coolant temperature sensor
 Warning system
 Heater core
 Valves
 Fans and shrouds
o Mechanical
o Electric
o Hydraulic
 Coolant recovery systems
 Hoses
 Coolant
 Secondary or auxiliary cooling systems

2. Describe the design and operation of  Principles of heat transfer

cooling systems  Liquid cooled
o Conduction and convection
 Conventional and reverse flow coolant paths
 Component purpose and operation
 Coolant and additive properties
 Pressurization
 Secondary or auxiliary cooling systems

Automotive Service Technician 2 Industry Training Authority AST 2 - 40

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LEARNING TASKS CONTENT

3. Inspect and repair cooling systems  Inspection
o Audible
o Visible
 Depressurization
 Testing
o Pressure / vacuum
o Air flow
o Temperature
o Coolant
 Temperature
 Additives
 Contamination
 Flow
 Electrical testing
 Recycling
 Flushing
 Bleeding
 Removal techniques
 Surface preparation
 Installation techniques
 Torque sequence

Achievement Criteria:
Given a written and/or a practical assessment on cooling systems the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Matrix in Appendix A.

Automotive Service Technician 2 Industry Training Authority AST 2 - 41

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LINE (GAC): D ENGINE SUPPORT SYSTEMS

Competency: D3 Describe air induction and exhaust systems

Objectives
To be competent in this area, the individual must be able to:
 Identify air induction and exhaust system components.
 Describe the design and operation of air induction and exhaust systems.

LEARNING TASKS CONTENT

1. Describe components of air induction and  Air Induction
exhaust systems o Air filtration
o Throttle body
o Electrical
o Mechanical
o Intake manifold
o Intake tuning (variable length runners)
o Intercoolers
o Plumbing, seals and gaskets
 Exhaust Systems
o Manifold and headers
o Catalytic converter
o Muffler and resonator
o Associated pipes and hardware
o Turbocharger

2. Describe the design and operation of air  Air intake

induction and exhaust systems o Purpose of intake manifold
o Construction materials
o Variable length runners
o Natural aspiration / forced induction
 Exhaust system
o Construction materials
o Manifold and headers
o Muffler and resonator
o Associated pipes and hardware
o Turbocharger
o Boost control
 Waste gate
 Blow off valve
 Variable geometry

Automotive Service Technician 2 Industry Training Authority AST 2 - 42

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 Program Content

LINE (GAC): E HYBRID AND ELECTRICAL VEHICLE SAFETY

Competency: E1 Describe hybrid and electrical vehicle safety

Objectives
To be competent in this area, the individual must be able to:
 Identify high voltage components.
 Describe hybrid and electric vehicle safety.

LEARNING TASKS CONTENT

1. Identify high voltage components  High voltage battery
 Auxiliary battery
 Inverter
 Motor / generator

2. Describe hybrid and electric vehicle safety  Safety

o Shop set up
 Cones
 Insulated work bench
 Caution signs
o Personal equipment
 Gloves
 CAT III DVOM
 One Hand Rule
 Voltage
o Low
o Intermediate
o High
 High voltage battery
o Power
o Safety
 Hybrid vehicle types
o Full electric only
o Combined power
o Reverse (electric only)
o Auto stop
 High voltage disconnect procedures
o High voltage breaker
o Removable high voltage service
o Shut-down service plug

Automotive Service Technician 2 Industry Training Authority AST 2 - 43

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Achievement Criteria:
Given a written and/or a practical assessment on hybrid vehicle safety the Learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 2 Industry Training Authority AST 2 - 44

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 Program Content
Section 4

Section 4
TRAINING PROVIDER STANDARDS

Automotive Service Technician 2 Industry Training Authority AST 2 - 45

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Section 4

Facility Requirements

Classroom Area

 Comfortable seating and tables suitable for training, teaching, and lecturing
 Compliance with all local and national fire code and occupational safety requirements
 Lighting controls to allow easy visibility of projection screen while also allowing students to take notes
 Windows must have shades or blinds to adjust sunlight
 Heating / Air Conditioning for comfort all year round
 In-room temperature regulation to ensure comfortable room temperature
 In-room ventilation sufficient to control training room temperature
 Acoustics in the room must allow audibility of the instructor
 White marking board with pens and eraser (optional: flipchart in similar size)
 Projection screen or projection area at front of classroom
 Overhead projector and/or multi-media projector

Shop Area (Fixed Properties)

 Ceiling shall be a minimum height of 16’ or as varied by good engineering practices and code
 Appropriate lifting devises (hoists) used in industry
 Suitable demonstration area
 Lighting appropriate for good vision in ambient light
 Compliance with all local and national fire code and occupational safety requirements
 Must meet Municipal and Provincial bylaws in regards to waste water management and environmental laws
 Adequate hoist to student ratio

Lab Requirements

 Does not apply to this program

Student Facilities

 Does not apply to this program

Instructor’s Office Space

 Does not apply to this program

Automotive Service Technician 2 Industry Training Authority AST 2 - 46

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Section 4

Tools and Equipment

Standard Tools

1. Air drills/tools
2. Air hammer/chisel
3. Air ratchet
4. Antifreeze tester
5. Axle boot clamp tool
6. Battery post service and reshape tool
7. Belt tension release tool
8. Blow gun
9. Bolt extractor set (easy outs)
10. Brake service tools (adjusters, spring removal, installation and caliper tools)
11. Caulking gun
12. Centre punch
13. Chisels, punches
14. Creeper/fender covers
15. Crowfoot wrenches (flare and std, SAE and metric)
16. Dial indicator set (flare and std, SAE and metric)
17. Die grinder
18. Drill and bits
19. Drill gauge
20. Feeler gauges – SAE and metric
21. Files – bastard cut/half round/mill cut/square and thread file
22. Filter wrenches
23. Flare nut wrenches – SAE and metric
24. Flaring tool (SAE, metric and ISO)
25. Flash lights
26. Fuel line disconnect set
27. Hacksaw
28. Hammers – ball peen/dead blow/rubber
29. Mallet/soft face
30. Hex keys – SAE and metric
31. High voltage safety gloves (0 rating 1000v)
32. Impact driver and bits
33. Impact wrench and impact socket set – SAE and metric
34. Inspection mirror
35. Jumper lead
36. Magnetic pick up tool
37. Mechanic’s pick set
38. Multimeter (DVOM)
39. Nut driver set – SAE and metric
40. Pliers – slip joint, needle nose, adjustable, wheel weight, side cutter, snap ring, locking, hog ring and
battery types
41. Pry bar
42. Pullers – gear, pulley, battery terminal and steering wheel
43. Ratchet and sockets – ¼, 3/8 and ½ drive – SAE and metric, swivel, spark plug, extensions and
adapters
44. Rivet gun
45. Scraper (gasket and carbon)
46. Screwdriver set
47. Seal drivers and extractors

Automotive Service Technician 2 Industry Training Authority AST 2 - 47

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Section 4

48. Soldering tools

49. Standard test leads and probes
50. Steel rule
51. Stethoscope
52. Straight edge
53. Stud extractor
54. Tamper-proof torx set
55. Tap and die set – SAE and metric
56. Tap extractor
57. Tape and ruler
58. Terminal remover tools
59. Test lamp –electronics safe (powered and non-powered)
60. Thermometer
61. Thread files
62. Thread pitch gauge
63. Tin snips – centre, left and right cut
64. Tire pressure gauge
65. Tool box
66. Torque angle meter/indicator
67. Torque limited sockets (torque sticks)
68. Torque wrenches – various sizes and ranges
69. Torx bits
70. Tread depth gauge (for tires and brakes)
71. Trouble light
72. Tube bending tool
73. Tube cutters
74. Upholstery tools – trim panel tools, hog ring pliers
75. Utility knife
76. Vacuum pump
77. Vacuum/pressure gauge
78. Vernier caliper – SAE and metric
79. Vise grips
80. Wire brush
81. Wire stripper/crimping tool
82. Wrench set – SAE and metric/various designs

Shop Tools and Equipment

1. Acetylene torches
2. Airbag for alignment adjustments
3. Removal tools
4. Simulators
5. Air buffer
6. Air compressor – hoses – inline filter and water separators
7. Alignment lift
8. And equipment- 4 wheel
9. Angle grinder
10. Anti-static devices
11. Arbor press
12. Ball joint press and adapters
13. Battery charger/boosting equipment
14. Battery hydrometer
15. Battery tester/alternator and starter tester (AVR)
16. Bearing remover
17. Belt tension gauge

Automotive Service Technician 2 Industry Training Authority AST 2 - 48

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Section 4

18. Bench grinders

19. Bench vises
20. Bottle jacks (2)
21. Brake adjustment calipers
22. Brake bleeder wrenches
23. Brake cylinder hone
24. Brake fluid moisture tester
25. Lathe
26. Brake pedal depressor
27. Brake pressure tester
28. Brake rotor gauge/micrometer
29. Brake system bleeder
30. Calibrated vessel
31. Caliper tools for rear-wheel disc
32. Chassis ears
33. Brake washer system (for 2 and 4 post hoists)
34. Computer – PC
35. Drill press
36. Electrical short detector
37. Floor jack
38. Funnels
39. Grease gun and fluid suction pump
40. Heat gun
41. Heli-coil kits
42. Hub service kit
43. Hydraulic press
44. Jack stands and supports
45. Leak detection equipment (refrigerants)
46. Leak detection tank (tires)
47. Oil drain barrels and disposal system
48. Parts washers
49. Pickle-fork tool set
50. Pitman arm pullers
51. Power steering pressure tester
52. Presses
53. Pressure washer
54. Reamer
55. Vacuum
56. Slide hammer
57. Smoke machine
58. Spreaders (tire)
59. Spring compressors – coil spring and strut
60. Spring
61. Steering wheel holder
62. Steering wheel puller set
63. Steering lock plate removal tool
64. Steering tilt pin removal tool
65. Tie-rod end puller
66. Tie-rod sleeve tools
67. Tire changing machine (run-flat capable)
68. Tire balancer equipment (road force type recommended)
69. Tire repair equipment
70. TPMS system service tools
71. Transmission fixtures
72. U-joint press

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 Program Content
Section 4

73. Door trim tools

74. Vehicle lifts
75. Vehicle service information system
76. Water hose
77. Welding equipment – GMAW welder and oxy fuelled

Measuring Tools and Equipment

1. ABS pressure tester

2. Ball joint dial indicator set
3. Brake drum gauge (for brake shoe adjusting)
4. Brake drum micrometer
5. Battery tester (electronic)
6. DVOM (Digital Volt Ohm Meter) (CATIII)
7. Headlight aiming equipment
8. Infrared thermometer
9. Lab scope or graphing multimeter; 8 per class of 16 (channel, digital, curser function with time capture
capability)
10. Lab scope accessories (shielded cables and back probes)
11. Low amp probe
12. Logic probe
13. Micrometer – SAE and metric
14. Power steering pressure tester
15. Pressure gauges
16. Scan tools; 8 per class of 16 [CAN (Controller Area Network) bus capable with appropriate software no
older than 5 years of current vehicles]
17. Spring scale

Student Equipment & Tools

During attendance and completion of the technical training sessions, apprentices may be responsible for having
specific equipment and tools. If equipment and tools are required, a list will be given to each apprentice at the
beginning of the technical training session.

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 Program Content
Section 4

Reference Materials

Suggested Texts

 Alberta Learning Guides for AST 2: 7850001169

Fundamentals of Magnetism 7850001055

Engine Fundamentals 7850001058
Blocks & Related Components (Theory) 7850001059
Blocks & Related Components (Service) 7850001060
Crankshafts, Friction. Bearings & Related. 7850001061
Components (Theory)
Crankshafts, Friction. Bearings & Related. 7850001062
Components (Service)
Piston Rings & Control Rods (Theory) 7850001063
Piston Rings & Control Rods (Service) 7850001064
Camshaft & Valve Trains (Theory) 7850001065
Camshaft & Valve Trains (Service) 7850001066
Cylinder Head Assemblies (Theory) 7850001067
Cylinder Head Assemblies (Service) 7850001068
Engine Disassembly Procedures 7850001069
Engine Assembly Procedures 7850001070
Exhaust Systems 7850001072
Starting Aids 7850001074
Lubrication Systems 7850001075
Cooling Systems 7850001076
Engine Diagnosis 7850001077
Electrical Fundamentals II 7850001082
Electrical Circuits 7850001083
Electrical System Diagnosis II 7850001084
Electrical Fundamentals 3 7850001085
Charging Systems and Control Circuits 7850001091
Charging System Testing and Diagnosis 7850001092
Generator Service Procedures 7850001093
DC Motor Fundamentals 7850001094
Starter Motors and Control Circuits 7850001095

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 Program Content
Section 4

Starting System Testing and Diagnosis 7850001096

Starter Motor Service 7850001097
Diesel Fuel Injection Systems (Mechanical) - 7850001110
Part A
Diesel Fuel Injection Systems (Electronic) 7850001111
Gauges and Warning Systems 7850001118
Lighting Systems 7850001119
Wiper and Washer Systems 7850001120
Power Accessory Systems 7850001121
Heated Glass Systems 7850001122
Speed Control Systems 7850001123
Safety and Security Systems 7850001125
Air Conditioning - Part A 7850001144
Air Conditioning Controls 7850001145
Air Conditioning Service 7850001146
Active Restraint Systems 7850001147
Passive Restraint Systems 7850001148

SUGGESTED TEXT

 Automotive Engine Repair and Rebuilding (Halderman Equivalent)

By James D. Halderman,
Prentice Hall, publishers
Latest Edition

 Automotive Electrical and Electronic Systems (Halderman Equivalent)

By James D. Halderman,
Prentice Hall, publishers
Latest Edition

 Automotive Electricity and Electronics

By James D. Halderman,
Prentice Hall, publishers
Latest Edition

 Automotive Technology (Latest Edition)

By Jack Erjavec
Delmar Cengage Learning, publishers

 Automotive Diesel Technology (Latest Edition)

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 Program Content
Section 4

Instructor Requirements
Occupation Qualification
The instructor must possess:

 Automotive Service Technician with an Interprovincial “Red Seal” endorsement

 A recognized “Advanced Automotive Electrical” certification.

Work Experience
 Must have a minimum of five years experience as a journeyperson
 Must have diverse industry experience covering all the competencies in this program

Instructional Experience and Education

It is preferred that the instructor possesses one of the following:

 Instructors Certificate (minimum 30-hour course)

 Instructors must have or be registered in an Instructor’s Diploma Program, to be completed within a five year
period
 Hold a Bachelors or Masters Degree in Education

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 Appendices

Appendices

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 Appendix A
Practical Assessment

APPENDIX A -
Practical Assessment

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 Appendix A
Practical Assessment

Practical Assessment

Competency CDX Booklet Reference Number Reference Number

Essential Secondary
A1- Perform advanced electrical Electrical and Electronic C 641
testing Systems

A2- Service starting systems Electrical and Electronic C309 C312

Systems C310 C314
C313
C311

A3- Service charging systems Electrical and Electronic C317

Systems C315
C319
C318
C316

A4- Diagnose passenger restraint Electrical and Electronic C335

systems Systems C335

A5- Service electrical accessories Electrical and Electronic C336

Systems C310

B2- Service heating and HVAC C362 C364

ventilation systems C833 C834
C366
C834
C367

B3- Service air conditioning HVAC C350 C653

systems C654 C826
C863 C355
C356 C829
C830 C873
C831
C832

C3- Evaluate engine mechanical ENGINE REPAIR C004

condition C007
C715
C716
C005
C670
C5- Perform engine repairs ENGINE REPAIR C676, C673, C674, C886, C671, C012,
C677, C723, C021, C025, C721, C724,
C722, C719, C720 C027, C718, C730,
C679, C029, C030, C039, C596
C736, C678, C727,
C728, C036, C729,
C733, C597, C731

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 Appendix A
Practical Assessment

C6- Service gaskets and seals ENGINE REPAIR C541, C675

D1- Service lubrication systems ENGINE REPAIR C737

C732
C736

D2- Service cooling systems ENGINE REPAIR C578 C680

C734 C052
C048 C871
C735
C050
C053
C598

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 Appendix B
Assessment Guidelines

APPENDIX B -
Assessment Guidelines

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 Appendix B
Assessment Guidelines

Program: Automotive Service Technician (AST 2)

Training providers delivering Automotive Service Technician (AST 2) apprenticeship in-school
technical training are required to enter the following information in ITA Direct Access for each
apprentice:
 An in-school mark in the form of a percentage
(Minimum 70% is required for a pass)
Training Provider Component: In-School Technical Training
The in-school mark for each level is derived from a combination of theory and practical
assessments. This mark is then combined with the ITA Standard Level Examination to
determine a final mark for the level.
Calculation tables showing the subject competencies, theory and practical percentage
weightings for each competency are shown in the Grading Sheet: “Subject Competencies and
Weightings” section of this document.
Automotive Service Technician (AST 2):
 The theory competency result is calculated based on 100% on accumulated
competencies;
 The practical competency result is calculated based on 100% on accumulated
competencies;
 The final in-school result is calculated by applying a weighting of 80% to the final
theory result and a weighting of 20% to the practical result and then adding the two
results together.
Successful completion of the in-school training for each level is defined as an in-school mark of
70% or greater.
ITA Component: ITA Standardized Level Examinations
There are no standardized level examinations for the current Automotive Service Technician
(AST 2) program.
ITA Certificate of Qualification (C of Q) Exam
Apprentices registered in the Automotive Service Technician (AST 2) program are required to
write a C of Q exam after completing the in-school technical training. A score of 70% or higher
is required for a pass.
ITA Certificate of Qualification exams should be requested by training providers via the usual
ITA procedure.
ITA will administer and invigilate ITA Certificate of Qualification exams and score and record
exam results in ITA Direct Access.

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 Appendix B
Assessment Guidelines

Grading Sheet: Subject Competency and Weightings

PROGRAM: AUTOMOTIVE SERVICE TECHNICIAN (AST 2)

IN-SCHOOL TRAINING: LEVEL 2
ITA DIRECT ACCESS CODE: 0002AM201
THEORY PRACTICAL
LINE TRAINING TOPICS & SUGGESTED TIME ALLOCATION
WEIGHTING WEIGHTING
2A Advanced Electrical Systems 20% 31%

2B Heating, Ventilation and Air Conditioning Systems 22% 17%

2C Engines 38% 39%

2D Engine Support Systems 18% 13%

2E Hybrid Vehicle Safety 2% 0%

Total 100% 100%

Calculated by the Training Provider

AUTOMOTIVE SERVICE TECHNICIAN (AST 2) in-school theory & 80% 20%
practical subject competency weighting

Training Provider enters final in-school mark into ITA Direct Access
X%
A score of 70% or higher is required for a pass.

Uploaded by ITA: C of Q Final Mark

FINAL%
A score of 70% or higher is required for a pass.

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PROGRAM OUTLINE

Automotive Service Technician 3

 The latest version of this document is available in PDF format on the ITA website
www.itabc.ca

To order printed copies of Program Outlines

or learning resources (where available)
for BC trades contact:

Crown Publications, Queen’s Printer

Web: www.crownpub.bc.ca
Email: crownpub@gov.bc.ca
Toll Free 1 800 663-6105

Copyright © 2011 Industry Training Authority

This publication may not be modified in any way without permission of the Industry Training Authority

Automotive Service Technician 3 Industry Training Authority AST 3 - 1

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 Automotive Service Technician 3
PROGRAM OUTLINE

MAY 2012

BASED ON
NOA 2009

Developed by
Industry Training Authority
Province of British Columbia

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 TABLE OF CONTENTS

Section 1 INTRODUCTION................................................................................................... AST 3 -4 

Foreword ............................................................................................................... AST 3 -5 
Acknowledgements ............................................................................................... AST 3 -5 
How to Use this Document ................................................................................... AST 3 -7 

Section 2 PROGRAM OVERVIEW ....................................................................................... AST 3 -8 

Program Credentialing Model ............................................................................... AST 3 -9 
Occupational Analysis Chart ............................................................................... AST 3 -10 
Training Topics and Suggested Time Allocation ................................................ AST 3 -12 

Section 3 PROGRAM CONTENT ....................................................................................... AST 3 -13 

Automotive Service Technician 3........................................................................ AST 3 -14 

Section 4 TRAINING PROVIDER STANDARDS ............................................................... AST 3 -53 

Facility Requirements ......................................................................................... AST 3 -54 
Tools and Equipment .......................................................................................... AST 3 -55 
Reference Materials ............................................................................................ AST 3 -59 
Instructor Requirements...................................................................................... AST 3 -61 

APPENDIX A – PRACTICAL ASSESSMENT ................................................................... AST 3 -62 

APPENDIX B – ASSESSMENT GUIDELINES .................................................................. AST 3 -64 

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 Introduction

Section 1
INTRODUCTION

Automotive Service Technician 3

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 Introduction

Foreword

This Program Outline is developed by the Automotive Training Standards Organization (ATSO) in
accordance with the General Regulations made pursuant to the “Industry Training and Apprenticeship
Act” of British Columbia. It reflects updated standards based on the 2009 Automotive Service Technician
National Occupational Analysis (NOA). This Program Outline was prepared with the advice and
assistance of an industry-centered advisory committee in cooperation with the Automotive Training
Standards Organization. The Program Outline is intended as a guide for providers, instructors,
apprentices and their sponsors. This Program Outline is separated into four main sections which include:

The Introduction - Contains a Foreword and an Acknowledgements section that lists all of the
participants who were involved in the creation of this document, as well as a section called “How to Use
this Document” which provides an oversight on how this document can be used.

The Program Overview - Contains a Credentialing Model that shows the path and time requirements for
the apprentice, an Occupational Analysis Chart that has the General Areas of Competency (GAC) and
the individual competencies, and a Training Topics and Suggested Time Allocation which provides a
suggested percentage of time for the theory and practical components for each GAC in this program.

The Program Content - Represents individual General Areas of Competency which are further
separated into competencies defined by Objectives, Learning Tasks and Content.

The Training Provider Standards - A guide on Automotive Service Technician teaching facilities which
outlines the requirements needed to provide training for this program. The Facility Requirements section
provides minimal requirements for facilities seeking designation and upgrade. The Tools and Equipment
section lists the tools required to cover the competencies of this program. The Reference Material section
is a collection of materials used for learning guides by the apprentice and instructors for the theory and
the practical portion of the program. Finally, the Instructor Requirements section provides the level of
knowledge and experience that each instructor must have to competently provide instruction in this
program.

Practical instruction through demonstration and through student participation should be integrated within
classroom sessions. Safe working practices, even though not always specified in each operation or topic,
are an implied part of the program and should be stressed throughout the apprenticeship. It is the
responsibility of employers to ensure safety training for the apprentices working on their work sites.

For more information please refer to the Program Profile document on the ITA website for the individual
program.

SAFETY ADVISORY
Be advised that references to the WorkSafe BC safety regulations contained within these materials
do not/may not reflect the most recent Occupational Health and Safety Regulation (the current
Standards and Regulation in BC can be obtained on the following website:
http://www.worksafebc.com). Please note that it is always the responsibility of any person using
these materials to inform him/herself about the Occupational Health and Safety Regulation pertaining
to his/her work.

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 Introduction

Acknowledgements

The Program Outline was prepared with the advice and direction of an industry steering committee
convened initially by the Automotive Training Standards Organization (ATSO). Members include:
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Industry Subject Matter Experts retained to assist in the development of Program Outline content:
 Russ Hunter Instructor BCIT
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Industry Subject Matter Experts retained as outline reviewers:
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Facilitators:
 Lloyd Stamm ATSO CEO
 Kevin Cudmore ATSO Program Development Coordinator
 Lee Bouchard ATSO Assessment Coordinator
 Taryn Wilson ATSO Administrative Coordinator

The Industry Training Authority would like to acknowledge the dedication and hard work of all the industry
representatives appointed to identify the training requirements of the Automotive Service Technician
occupation.

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 Introduction

How to Use this Document

This Program Outline has been developed for the use of individuals from several different audiences.
The table below describes how each section can be used by each intended audience.

Employers/
Section Training Providers Sponsors Apprentices Challengers

Industry Communicate Understand the Understand the Understand

Training Model program length and length and structure length and structure challenger pathway
structure, and all of the program of the program, and to Certificate of
pathways to pathway to Qualification
completion completion

OAC Communicate the Understand the View the Understand the

competencies that competencies that an competencies they competencies they
industry has defined apprentice is will achieve as a must demonstrate in
as representing the expected to result of program order to challenge the
scope of the demonstrate in order completion program
occupation to achieve
certification

Training Topics Shows proportionate Understand the Understand the Understand the
and Suggested representation of relative scope of relative scope of relative weightings of
Time Allocation various GACs at various areas of the various areas of the various areas of the
each program level; occupation, and occupation, and occupation on which
should map to areas in which the areas in which on- assessment is based
proportions of time apprentice would the-job experience
spent on training, require on-the-job would be provided
practical experience, experience
and assessment

Program Defines the Identifies detailed Provides detailed Allows individual to

Outline objectives, learning program content and information on check program
tasks, high level performance program content and content areas against
content that must be expectations for performance their own knowledge
covered for each competencies with a expectations for and performance
competency, as well practical component; demonstrating expectations against
as defining may be used as a competency their own skill levels
observable, checklist prior to
measureable signing a
achievement criteria recommendation for
for objectives with a certification (RFC) for
practical component an apprentice

Training Defines the facility Identifies the tools Provides information Identifies the tools
Provider requirements, tools and equipment an on the training facility, and equipment a
Standards and equipment, apprentice is tools and equipment tradesperson is
reference materials (if expected to have provided by the expected to be
any) and instructor access to; which are school and the competent in using or
requirements for the supplied by the student, reference operating; which
program training provider and materials they may may be used or
which the student is be expected to provided in a
expected to own acquire, and practical assessment
minimum qualification
levels of program
instructors

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 Program Overview

Section 2
PROGRAM OVERVIEW

Automotive Service Technician 3

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 Program Overview

Program Credentialing Model

RED 
SEAL 
C of Q = Certificate of Qualification C of Q  C of A
C of A = Certificate of Apprenticeship Automotive Service Technician (AST 4) 
C of C = Certificate of Completion Technical Training:  180 hours (6 weeks*)  Automotive  Automotive 
WBT = Work-Based Training WBT: 6,000 hours    RECOMMENDATION   Service  Service 
ITA Standardized Written Exam 
FOR CERTIFICATION  Technician  Technician 
Interprovincial Red Seal Exam  (AST 4)  (AST 4)

Automotive Service Technician 3  C of Q  C of A

Technical Training:  210 hours (7 weeks*)  4,500 WBT HOURS +   Automotive  Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
FOR CERTIFICATION 
Service  Service 
ITA Certificate of Qualification Exam  Technician 3  Technician 3 

Automotive Service Technician 2  C of Q  C of A

Technical Training:  180 hours (6 weeks*)  Automotive 
3,000 WBT HOURS +   Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
Service 
FOR CERTIFICATION 
Service 
ITA Certificate of Qualification Exam  Technician 2  Technician 2
 

C of C  Automotive Service Technician 1  C of Q  C of A

CREDIT 
Automotive    Technical Training:  210 hours (7 weeks*)  1,500 WBT HOURS +  
RECOMMENDATION  
Automotive  Automotive 
Service  Technical Training:  AST 1  Accumulate work‐based training hours 
FOR CERTIFICATION  Service  Service 
Technician  WBT:  450 hours  ITA Certificate of Qualification Exam  
Technician 1  Technician 1
 

 Automotive Service 
Technician Foundation 
Program  APPRENTICESHIP ‐ DIRECT ENTRY 
Technical Training: 30 weeks* 

*Suggested duration based on 30‐hour week 

CROSS‐PROGRAM CREDITS 

 
C of Q C of Q Technical Training: None
Truck and Transport  Technical Training: None
Work‐Based Training:  1,500 hours* Heavy Duty  Work‐Based Training:  1,500 hours*
Mechanic  Equipment 
Technician 

*Individuals who are holders of both certificates will only be awarded credit for 1,500 WBT hours total

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 Program Overview

Occupational Analysis Chart

AUTOMOTIVE SERVICE TECHNICIAN 3
Occupation Description: “Automotive Service Technician 3” means a person who repairs, adjusts and replaces mechanical, electrical and electronic
parts of automobiles and light trucks in a retail automotive business. “Retail automotive business” means a business whose primary mechanical repair
work is repairing and adjusting vehicles whose gross vehicle weight is less than 5,500 kg.

ELECTRICAL AND Describe advanced Interpret advanced wiring Describe advanced Use advanced electrical Describe computer Describe multiplex and
ELECTRONIC electrical and electronic diagrams diagnostic procedures test equipment control systems network systems
SYSTEMS principles

A A1 A2 A3 A4 A5 A6

FUEL DELIVERY Describe fuel types Service fuel delivery Service gasoline fuel Describe electronic diesel
SYSTEMS components injection components fuel injection systems

B B1 B2 B3 B4

ELECTRONIC IGNITION Describe electronic Service electronic Service electronic ignition

SYSTEMS ignition principles distributor ignition systems
systems

C C1 C2 C3

ENGINE MANAGEMENT Describe engine Test engine management Test engine management Analyze on-board Describe gasoline direct
SYSTEMS management systems input sensors output actuators diagnostic system data injection

D D1 D2 D3 D4 D5

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 Program Overview

EMISSION CONTROL Describe vehicle Describe emission Service pre-combustion Service post-combustion Describe diesel emissions Test OBD II evaporative
SYSTEMS emissions legislation emission systems emission systems systems emission systems

E E1 E2 E3 E4 E5 E6

Perform exhaust gas

analysis

E7

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 Program Overview

Training Topics and Suggested Time Allocation

AUTOMOTIVE SERVICE TECHNICIAN 3
% of Time Allocated to:

% of Time Theory Practical Total

Line A ELECTRICAL AND ELECTRONIC SYSTEMS 17% 50% 50% 100%

A1 Describe advanced electrical and electronic principles √
A2 Interpret advanced wiring diagrams √ √
A3 Describe advanced diagnostic procedures √
A4 Use advanced electrical test equipment √ √
A5 Describe computer control systems √
A6 Describe multiplex and network systems √ √
Line B FUEL DELIVERY SYSTEMS 23% 40% 60% 100%
B1 Describe fuel types √
B2 Service fuel delivery components √ √
B3 Service gasoline fuel injection components √ √
B4 Describe electronic diesel fuel injection systems √
Line C ELECTRONIC IGNITION SYSTEMS 17% 30% 70% 100%
C1 Describe electronic ignition principles √ √
C2 Service electronic distributor ignition systems √ √
C3 Service electronic ignition systems √
Line D ENGINE MANAGEMENT SYSTEMS 29% 80% 20% 100%
D1 Describe engine management systems √
D2 Test engine management input sensors √ √
D3 Test engine management output actuators √ √
D4 Analyze on-board diagnostic system data √ √
D5 Describe gasoline direct injection √
Line E EMISSION CONTROL SYSTEMS 14% 30% 70% 100%
E1 Describe vehicle emissions √
E2 Describe emission legislation √
E3 Service pre-combustion emission systems √ √
E4 Service post-combustion emission systems √ √
E5 Describe diesel emissions systems √
E6 Test OBD II evaporative emission systems √ √
E7 Perform exhaust gas analysis √ √

Total Percentage for Automotive Service 100%

Technician 3

The theory and practical weighting distribution for

AST 3 is 46 % theory and 54 % practical

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 Program Content

Section 3
PROGRAM CONTENT

Automotive Service Technician 3

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 Program Content

Automotive Service Technician 3

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 Program Content

LINE (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A1 Describe advanced electrical and electronic principles

Objectives
To be competent in this area, the individual must be able to:
 Identify components of advanced electronic systems.
 Describe the design and operation of advanced electronic components.
 Describe electrical signal types.

LEARNING TASKS CONTENT

1. Identify electronic components  Diodes
o Clamping
o Zener
 Transistors
 Analog to digital converter
 Digital to analog converter
 Logic gates
 Capacitors
 Photonic semiconductors
o Diodes
o Resistors
o Transistors

2. Describe the design and operation of  Semiconductor theory

advanced electronic components o Doping
o PN junction
o PNP and NPN junction
 Capacitance
o Noise suppression devices
 Diodes
o Zener
o Clamping

3. Describe electrical signal types  Analog

o Alternating Current / sine wave
 Digital
o Direct Current / square wave
 Frequency modulation
 Amplitude modulation
 Pulse width modulation
 Duty cycle
 Serial data

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 Program Content

LINE (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A2 Interpret advanced wiring diagrams

Objectives
To be competent in this area, the individual must be able to:
 Describe components found on advanced wiring diagrams.
 Interpret advanced wiring diagrams and relate them to vehicle wiring.

LEARNING TASKS CONTENT

1. Identify symbols and components located  Harness locations

on advanced wiring diagrams  Connectors
o Location
o Pin terminal numbers
o Terminal signal
 Branching points
 Ground locations
 Power source
 Computer controls
o Ground control circuits
o Power control circuits
o Regulated voltage circuits
 Shielding
o Twisted pairs
o Fiber optics
o Routing

2. Describe the design and layout of  North American wiring diagrams

advanced wiring diagrams  European wiring diagrams
o Track style
o D.I.N.
 Asian wiring diagrams
 Aftermarket wiring diagrams

Achievement Criteria:
Given a written and/or a practical assessment of advanced wiring diagrams, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

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 Program Content

LINE (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A3 Describe advanced diagnostic procedures

Objectives
To be competent in this area, the individual must be able to:
 Describe advanced diagnostic procedures used for troubleshooting.
 Locate information sources to assist with troubleshooting procedures.

LEARNING TASKS CONTENT

1. Review the importance of following a  Cost of improper diagnosis
diagnostic process  Unhappy customers
 Lost business
 Time management
 Efficiency
 Damage to components

2. Describe diagnostic procedures  Seven-step process

o Gather information from
customer
o Verify complaint
o Brainstorm possible causes
o Fault trace most likely cause
o Locate root cause of problem
o Repair root cause
o Verify repair
 Baseline test

3. Describe troubleshooting resources for  Factory service manuals

technicians o Diagnostic flow charts
 By code
 By symptom
 Technical Service Bulletins
 Aftermarket resources
 Internet forums
 Peer groups
o Shop foreman
o Other technicians

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LINE (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A4 Use advanced electrical test equipment

Objectives
To be competent in this area, the individual must be able to:
 Select appropriate electrical testing equipment for the testing advanced electrical signals.
 Demonstrate the use of advanced diagnostic electrical testing equipment.

LEARNING TASKS CONTENT

1. Describe the types of electrical testing  Multi meter
equipment  Lab scope
 Digital storage oscilloscope
 Digital test equipment
o Sample rate
o Refresh rate
o Baud rate
 Scan tools
o Factory
o Aftermarket
 Break out box

2. Use electrical testing equipment  Multi meter

o Duty cycle
o Frequency
o Voltage drop
 Lab scope
o Alternating Current (A/C)
o Direct Current (D/C)
o Trigger
 Rising slope
 Falling slope
o Pulse width
o Time base scale
o Scan tools
o Code retrieval
o Freeze frames
o Movie capture
o Live data stream
o Clearing codes
o Two way communication
 Activation of actuators
 Break out box
 Airbag precautions

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LEARNING TASKS CONTENT

Achievement Criteria:
Given a written and/or a practical assessment on advanced electrical test systems, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 19

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LINE (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A5 Describe computer control systems

Objectives
To be competent in this area, the individual must be able to:
 Describe the components of computer control systems.
 Describe the function of computer control systems.

LEARNING TASKS CONTENT

1. Identify the components of computer  Microprocessor
control systems  Software
 Inputs
 Outputs
 Wiring and connectors
 Diagnostic connections
o Data Link Connector (DLC)

2. Describe the operation of computer control  Microprocessor

systems o Memory
 Random Access (RAM)
 Keep Alive (KAM)
 Programmable Read Only (PROM)
 Electronic Erasable Programmable
(EEPROM)
o Analog digital converters
o Processor speed
o Sample rate
o Baud rate
 Software
o Version
o Upgrading
o Re-flashing modules
 Diagnostic connection
o Communication
o Diagnostic bus

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Line (GAC): A ELECTRICAL AND ELECTRONIC SYSTEMS

Competency: A6 Describe multiplex and network systems

Objectives
To be competent in this area, the individual must be able to:
 Describe the components of multiplex and network computer control systems.
 Describe the function of multiplex and network computer control systems.

LEARNING TASKS CONTENT

1. Identify the components of multiplex and  Microprocessor
network computer control systems  Software
 Inputs
 Outputs
 Wiring and connectors
o Shielded wires
o Twisted pair
o Fiber optic
 Diagnostic connections
o Data Link Connector (DLC)
 Modules
 Slaves
 Gateways
 Network configurations
o Ring
o Parallel
o Bus

2. Describe the operation of multiplex and  Advantages over traditional computer control
network computer control systems systems
o Less wiring
o Software flexibility
o Application of accessories
o Detailed fault finding
o Two way communication with entire vehicle
 Microprocessor
o Processing speed
 Protocol Classifications
o Society of Automotive Engineers (SAE)
 A
 B
 C

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LEARNING TASKS CONTENT

 Control Area Network (CAN)

o Lo speed
o Medium speed
o Hi speed
 Types and locations of modules
 End of line resistors
 Modules in parallel or series
 Local Interconnect Network (LIN)
o Slave module
o One way communication
o Diagnostic

3. Describe operations of Multiplexed  Inputs

Electronic System  Outputs
 Relay control
 Testing
o Headlight
o Wiper
o Window control
o Anti-theft

Achievement Criteria:
Given a written and/or a practical assessment on multiplex and network systems, the learner will be able
to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 22

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 Program Content

LINE (GAC): B FUEL DELIVERY SYSTEMS

Competency: B1 Describe fuel types

Objectives
To be competent in this area, the individual must be able to:
 Identify different fuel types.
 Describe the characteristics and composition of different fuel types.
 Describe the benefits and drawbacks of each fuel type.

LEARNING TASKS CONTENT

1. Identify fuel types  Diesel
o Bio diesel
 Gasoline
 Ethanol / methanol blends
 Liquid petroleum gas
 Compressed natural gas

2. Describe fuel characteristics and  Safety

composition  Refining
 Ratings
o Octane
o Cetane
o Blend ratio
 Properties
o Molecular composition
o Heat value
o Flash point
o Gel point
 Additives
 Market share
 Benefits and drawbacks
 Storage

Automotive Service Technician 3 Industry Training Authority AST 3 - 23

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 Program Content

LINE (GAC): B FUEL DELIVERY SYSTEMS

Competency: B2 Service fuel delivery components

Objectives
To be competent in this area, the individual must be able to:
 Identify fuel delivery system components.
 Describe the design and operation of fuel delivery systems.
 Inspect, diagnose and repair fuel delivery systems.

LEARNING TASKS CONTENT

1. Identify components of fuel delivery  Fuel tank
systems  Filler neck and cap
 Roll over valves
 Fuel pumps
 Control relays
 Fuel pressure regulator
 Filters and strainers
 Fuel heaters
 Water separators
 Level sensor and gauge
 Gaskets and seals
 Associated lines and fittings

2. Describe the design and operation of fuel  Fuel tank

delivery systems  Filler neck and cap
 Roll over valves
 Fuel pumps
 Fuel pump control module
 Emergency fuel shut off
 Control relays
 Fuel pressure regulator
 Returnless fuel system
 Fuel temperature sensor
 Fuel pressure sensor
 Filters and strainers
 Fuel heaters
 Water separators
 Level sensor and gauge
 Gaskets and seals
 Associated lines and fittings
 Construction materials

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LEARNING TASKS CONTENT

3. Inspect and service fuel delivery systems  Safety
 Inspection
o Visual
o Audible
o Smell
 Testing
o Pressure
o Vacuum
o Volume
o Electrical
o Mechanical
 Routine maintenance
 Parts removal and replacement
 Depressurize and recover fuel

Achievement Criteria:
Given a written and/or a practical assessment on fuel delivery components, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 25

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LINE (GAC): B FUEL DELIVERY SYSTEMS

Competency: B3 Service gasoline fuel injection components

Objectives
To be competent in this area, the individual must be able to:
 Identify gasoline fuel injection system components.
 Describe the design and operation of gasoline fuel injection systems.
 Inspect, diagnose and repair gasoline fuel injection system components.

LEARNING TASKS CONTENT

1. Identify components of gasoline fuel  Fuel injectors
injection systems o Throttle body
o Multi port
 Injector rail
 Throttle body
 Lines and fittings

2. Describe the design and operation of  Fuel injectors

gasoline fuel injection system components o Throttle body
o Multi port
o Top feed
o Side feed
 Injector firing sequences
o Group fired
o Simultaneous
o Sequential
 Injector driver types
o Pulse width modulation
o Saturation
o Peak and hold
 Injector rail
 Throttle body
 Lines and fittings
 Construction materials

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LEARNING TASKS CONTENT

3. Inspect and service fuel injection systems  Safety
 Inspection
o Visual
o Audible
o Smell
 Testing
o Pressure
o Vacuum
o Volume
o Electrical
o Mechanical
 Routine maintenance
 Parts removal and replacement
 Cleaning precautions
 Emissions

Achievement Criteria:
Given a written and/or a practical assessment on gasoline and fuel injection components, the learner will
be able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 27

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LINE (GAC): B FUEL DELIVERY SYSTEMS

Competency: B4 Describe electronic diesel fuel injection systems

Objectives
To be competent in this area, the individual must be able to:
 Identify diesel electronic fuel injection system components.
 Describe the design and operation of diesel electronic fuel injection systems.

LEARNING TASKS CONTENT

1. Identify components of diesel electronic  Fuel pumps
fuel injection systems o Low pressure
o High pressure
 Filters
 Heaters
 Water separators
 Gaskets and seals
 Associated lines and fittings
 Fuel rails
 Fuel injectors
o Piezo
o HEUI
o Unit injectors
 Control modules
 Sensors
 Glow plugs

2. Describe the design and operation of  Fuel pumps

alternate fuel systems o Low pressure
o High pressure
 Pump timing
 Sensors
 Fuel injectors
o Piezo
o HEUI
o Unit injectors
 Fuel injection timing
o Pre-combustion
o Main charge
o Post combustion
 Glow plugs

Automotive Service Technician 3 Industry Training Authority AST 3 - 28

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LINE (GAC): C ELECTRONIC IGNITION SYSTEMS

Competency: C1 Describe electronic ignition principles

Objectives
To be competent in this area, the individual must be able to describe the design and operation of
electronic ignition systems.

LEARNING TASKS CONTENT

1. Describe the design and operation of  Purpose of ignition system
electronic ignition systems  Timing
o Before top dead centre (BTDC)
o After top dead centre (ATDC)
o Advance
o Retard
o Mechanical
o Electrical
 Coils
o Primary circuit
o Secondary circuit
o Induced voltage
o Coil saturation
 Dwell
o Fixed
o Variable
 Triggering devices
o Engine position
o Engine speed
 Sensors
o Knock
o Temperature
o Load
 Distributor systems
 Electronic systems
o Coil on plug
o Waste spark
 Spark plugs
o Temperature
o Reach
o Thread diameter
o Resistance
o Electrode design

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Achievement Criteria:
Given a written and/or a practical assessment of electronic ignition principles, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 30

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LINE (GAC): C ELECTRONIC IGNITION SYSTEMS

Competency: C2 Service electronic distributor ignition systems

Objectives
To be competent in this area, the individual must be able to:
 Describe the components of electronic distributor ignition systems.
 Diagnose and repair electronic distributor ignition systems.

LEARNING TASKS CONTENT

1. Describe the components of electronic  Coil
distributor ignition systems o Primary circuit
o Secondary circuit
 Triggering devices
o Engine position
o Engine speed
 Sensors
o Knock
o Temperature
o Load
 Modules
 Distributor
o Cap
o Rotor
o Housing
 High tension wires
 Spark plugs
o Temperature
o Reach
o Thread diameter
o Resistance
o Electrode design

Automotive Service Technician 3 Industry Training Authority AST 3 - 31

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LEARNING TASKS CONTENT

2. Inspect and repair electronic distributor  Inspection
ignition systems o Visual
o Audible
 Testing
o Electrical
 Primary
 Secondary wave pattern
 Diagnostic codes
 Data stream
o Mechanical
 Component removal and replacement
 Adjustments
o Timing

Achievement Criteria:
Given a written and/or a practical assessment on electronic distributer ignition systems, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 32

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LINE (GAC): C ELECTRONIC IGNITION SYSTEMS

Competency: C3 Service electronic ignition systems

Objectives
To be competent in this area, the individual must be able to:
 Describe the components of electronic ignition systems.
 Diagnose and repair electronic ignition systems.

LEARNING TASKS CONTENT

1. Describe the components of electronic  Coil
ignition systems o Waste spark
o Coil on plug
 Primary circuit
 Secondary circuit
 Triggering devices
o Engine position
o Engine speed
 Sensors
o Knock
o Temperature
o Load
 High tension wires
 Spark plugs
o Temperature
o Reach
o Thread diameter
o Resistance
o Electrode design

2. Inspect and repair electronic ignition  Inspection

systems o Visual
 Testing
o Electrical
 Ignition patterns
 Primary
 Secondary
 Diagnostic codes
 Data stream
o Mechanical
 Component removal and replacement

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 Program Content

Achievement Criteria:
Given a written and/or a practical assessment on electronic ignition systems, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

Automotive Service Technician 3 Industry Training Authority AST 3 - 34

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LINE (GAC): D ENGINE MANAGEMENT SYSTEMS

Competency: D1 Describe engine management systems

Objectives
To be competent in this area, the individual must be able to:
 Identify components of engine management systems.
 Describe the functions of engine management systems.

LEARNING TASKS CONTENT

1. Identify components of engine  Microprocessors
management systems  Software
 Inputs
 Outputs
 Wiring and connectors
 Diagnostic connections

2. Describe the design and operation of  Monitoring and controlling

engine management systems o Emissions
o Fuel economy
o Drive-ability
o Warranty data collection
o Trouble shooting
 Modes of operation
o Open loop
o Closed loop
o Limp home
 Communication with other systems
o Ignition
o Transmission
o Brakes
 Traction control
 Dynamic stability
o Air conditioning / climate control

Automotive Service Technician 3 Industry Training Authority AST 3 - 35

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LINE (GAC): D ENGINE MANAGEMENT SYSTEMS

Competency: D2 Test engine management input sensors

Objectives
To be competent in this area, the individual must be able to:
 Identify engine management input sensors.
 Describe the function and operation of engine management input sensors.
 Inspect, test and repair engine management input sensors.

LEARNING TASKS CONTENT

1. Identify engine management input sensors  Air volume
 Air
o Temperature
o Pressure
 Engine
o Temperature
o Speed
o Position
o Load
o Knock
o Oil pressure
 Throttle position
 Oxygen content of exhaust
 Vehicle speed
 Inputs from other computer systems
o Transmission
o Air conditioning
o Brake system

2. Describe the design and operation of  Air volume

engine management input sensors  Air
o Temperature
o Pressure
 Engine
o Temperature
o Speed
o Position
o Load
o Knock
o Oil pressure
 Throttle position
 Oxygen content of exhaust

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LEARNING TASKS CONTENT

 Vehicle speed
 Inputs from other computer systems
o Transmission
o Ignition (non-integral)
o Air conditioning
o Brake system
3. Inspect, test and repair engine  Safety
management input sensors  Inspection
o Visual
 Testing
o Vacuum
o Electrical
o Mechanical
 Routine maintenance
 Parts removal and replacement
 Cleaning precautions
 Adjustment
 Emissions

Achievement Criteria:
Given a written and/or a practical assessment on engine management input sensors, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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LINE (GAC): D ENGINE MANAGEMENT SYSTEMS

Competency: D3 Test engine management output actuators

Objectives
To be competent in this area, the individual must be able to:
 Identify engine management output actuators.
 Describe the function and operation of engine management output actuators.
 Inspect, test and repair engine management output actuators.

LEARNING TASKS CONTENT

1. Identify engine management output  Fuel injectors
actuators  Idle speed control
o Electronic throttle body
o Idle speed motor
 Control circuits
o Fuel pump
o Cooling fan
o Air conditioning compressor
o Vacuum solenoids
o Oxygen sensor heater
 Communication with other computer systems
o Transmission
o Air conditioning
o Ignition (non-integral)
o Brake system

2. Describe the design and operation of  Fuel injectors

engine management output sensors  Idle speed control
o Electronic throttle body
o Idle speed motor
 Control circuits
o Fuel pump
o Cooling fan
o Air conditioning compressor
o Vacuum solenoids
o Oxygen sensor heater
 Communication with other computer systems
o Transmission
o Air conditioning
o Ignition (non-integral)
o Brake system

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LEARNING TASKS CONTENT

3. Inspect, test and repair engine  Safety
management output sensors  Inspection
o Visual
 Testing
o Electrical
o Mechanical
 Routine maintenance
 Parts removal and replacement
 Cleaning precautions
 Adjustment
 Emissions

Achievement Criteria:
Given a written and/or a practical assessment on engine management output actuators, the learner will
be able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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LINE (GAC): D ENGINE MANAGEMENT SYSTEMS

Competency: D4 Analyze on-board diagnostic system data

Objectives
To be competent in this area, the individual must be able to:
 Describe the types of on-board diagnostic systems.
 Describe the types of on-board diagnostic system data.
 Access, and interpret on-board diagnostic system data.

LEARNING TASKS CONTENT

1. Describe on-board diagnostic systems  History
 Agencies
o Environmental Protection Agency (EPA)
o California Air Resources Board (CARB)
o International Organization of
Standardization (ISO)
 OBD I
o Pre 1996
 Fault codes
o Fuel system
o Ignition system
 OBD II
o Post 1996 systems
 Fault codes
o Fuel system
o Ignition system
o Emissions exceeding 1.5 times federal
standard

2. Describe the design and operation of  OBD I

engine on-board diagnostic systems  Self diagnostics
o Passive
 Fault codes
o Fuel system
o Ignition system
 Manufacturer specific
o Code retrieval
o Tooling
o Two-way communication
o Data stream information
 OBD II

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LEARNING TASKS CONTENT

 Self diagnostics
o Passive
o Active
o Rational
 Fault codes
o Identification
o Types 0,1,2,3
o Systems P,B,C,U
 Standardized Data Link Connector (DLC)
 Diagnostics
 Mandatory information
 MIL control
 Emission system monitors

3. Access, and interpret on-board diagnostic  Fault codes

system information o Hard
o Pending
o Clearing codes
o Use resources to look up codes
 Freeze frame information
 Live data stream information
 Parameters
 Two-way communication
o Activating output actuators
 Upgrading software
 Readiness status
 Reset adaptations
 Drive cycles
 Scan tool interfacing
o OEM interface
o Global OBD II interface
o Diagnostic modes 1-9

Achievement Criteria:
Given a written and/or a practical assessment on onboard diagnostic systems data, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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LINE (GAC): D ENGINE MANAGEMENT SYSTEMS

Competency: D5 Describe gasoline direct injection

Objectives
To be competent in this area, the individual must be able to:
 Describe components of gasoline direct injection.
 Describe the design and operation of gasoline direct injection.

LEARNING TASKS CONTENT

1. Describe components of gasoline direct  Cylinder deactivation systems
injection  High pressure fuel pump
o Mechanical
o Electrical
 Lean burn
 Throttle body less systems

2. Describe the design and operation of  Cylinder deactivation systems

gasoline direct injection  High pressure fuel pump
o Mechanical
o Electrical
 Lean burn
 Throttle-less systems
 Modes
o Homogeneous
o Stratified
 Injector timing
 Spray pattern
 Compression ratio

Automotive Service Technician 3 Industry Training Authority AST 3 - 42

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LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E1 Describe vehicle emissions

Objectives
To be competent in this area, the individual must be able to:
 Describe the principles of combustion.
 Describe the by-products from combustion.
 Describe the effects by-products have on the environment from combustion.

LEARNING TASKS CONTENT

1. Describe the combustion process  Products of complete combustion
 Products of incomplete combustion

2. Describe causes of harmful vehicle  Oxides of nitrogen

emissions  Hydrocarbons
 Carbon monoxide
 Carbon dioxide
 Oxides of sulfur
 Particulates
 Ground level ozone

3. Describe the effects by-products have on  Oxides of nitrogen

the environment from combustion o Smog
 Hydrocarbons
o Smog
o Haze
o Respiratory health
 Carbon monoxide
o Poisonous gas
 Carbon dioxide
o Global warming
o Greenhouse effect
 Oxides of sulfur
o Acid rain
 Particulates
o Smog
o Haze
o Respiratory health
 Ground level ozone

Automotive Service Technician 3 Industry Training Authority AST 3 - 43

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LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E2 Describe emission legislation

Objectives
To be competent in this area, the individual must be able to identify and describe legislation
pertaining to vehicle emission regulations.

LEARNING TASKS CONTENT

1. Describe legislation pertaining to vehicle  Federal
emissions o Canadian Environmental Assessment
Agency
 Provincial
o AirCare program
 American
o Environmental Protection Agency (EPA)
o California Air Resource Board (CARB)
 Federal Test Procedure (FTP)
 Inspection / Maintenance (I/M) test
 Acceleration Simulation Mode (ASM) test
 On-board Diagnostic (OBD) test

Automotive Service Technician 3 Industry Training Authority AST 3 - 44

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LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E3 Service pre-combustion emission systems

Objectives
To be competent in this area, the individual must be able to:
 Identify components of pre-combustion emission systems.
 Describe the design and operation of pre-combustion emission systems.
 Inspect, diagnose and repair pre-combustion emission systems.

LEARNING TASKS CONTENT

1. Identify components of pre-combustion  Engine design
emission systems o Forced induction
o Cooling system
o Compression ratio
o Combustion chamber shape
o Valve geometry
 Camshaft
o Profile
o Variable camshaft timing
 Exhaust gas recirculation
o Vacuum controls
o Electric controls
 Fuel control
o Closed loop
o Stoichiometric operation
 Positive crank case ventilation
o Breather box
o Valves
o Fixed orifice
o Filters
o Heaters

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LEARNING TASKS CONTENT

2. Describe the design and operation of pre-  Engine design
combustion emission systems o Miller cycle
o Forced induction
o Cooling system
 Quick warm-up
 Regulating temperature
o Compression ratio
o Combustion chamber shape
 Camshaft
o Profile
o Variable camshaft timing
 Cold start
 Power enrichment
 Cruising
 Exhaust gas recirculation
o Vacuum controls
o Electric controls
 Fuel control
o Closed loop
o Stoichiometric operation
 Positive crank case ventilation
o Operating cycle
o Open systems
o Closed systems

3. Service pre-combustion emission systems  Inspection

o Visual
o Audible
 Testing
o Electrical
o Mechanical
 Routine maintenance
 Component cleaning, removal and replacement

Achievement Criteria:
Given a written and/or a practical assessment on pre-combustion emission systems, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E4 Service post-combustion emission systems

Objectives
To be competent in this area, the individual must be able to:
 Identify components of post-combustion emission systems.
 Describe the design and operation of post-combustion emission systems.
 Inspect, diagnose and repair post-combustion emission systems.

LEARNING TASKS CONTENT

1. Identify components of post-combustion  Catalyst
emission systems o 2 way
o 3 way
o Reduction
 Secondary air injection
 Air pump
o Electric
o Mechanical
 Pulse air systems
 Piping and passages
 Sensors
 Valves
2. Describe the design and operation of post-  Catalyst
combustion emission systems o 2 way
o 3 way
o Reduction
 Secondary air injection
 Air pump
o Electric
o Mechanical
 Pulse air systems
 Piping and passages
 Sensors
 Valves
 Modes of operation
o Open loop
o Closed loop
o Cold start
o Warm up
o Operating temperature
o Load
o Deceleration
o Cruising

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 Program Content

LEARNING TASKS CONTENT

3. Service post-combustion emission  Inspection

systems o Visual
o Audible
 Testing
o Electrical
o Mechanical
 Routine maintenance
 Component cleaning, removal and replacement

Achievement Criteria:
Given a written and/or a practical assessment on post-combustion emission systems, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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 Program Content

LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E5 Describe diesel emissions systems

Objectives
To be competent in this area, the individual must be able to:
 Describe diesel pre/post-combustion emission systems.
 Describe diesel exhaust emissions.

LEARNING TASKS CONTENT

1. Describe diesel pre-combustion emission  Intake air heaters

systems  Glow plug systems
 Block heaters
 Oil pan heaters
 Charge air coolers
 Exhaust gas recirculation systems
 Crankcase ventilation
 Evaporative systems

2. Describe post-combustion emissions  Oxidation catalyst

systems  Selective catalyst reduction
 Particulate traps

3. Describe diesel exhaust emissions  Oxides of Nitrogen

 Particulate soot
 Carbon monoxide
 Hydrocarbons
 Smoke analysis
o White
o Black

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 Program Content

LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E6 Test OBD II evaporative emission systems

Objectives
To be competent in this area, the individual must be able to:
 Identify components of OBD II evaporative emission systems.
 Describe the design and operation of OBD II evaporative emission systems.
 Inspect, diagnose and repair OBD II evaporative emission systems.

LEARNING TASKS CONTENT

1. Describe the components of OBD II  Fuel tank
evaporative emission systems  Vent lines
 Valves
o Roll over
o Purge
o Vent
 Computer
 Sensors
o Tank pressure
o Fuel temperature
 Charcoal canister
 Vacuum system
 Leakage detection system
o Sensors
o Leakage detection pump

2. Describe the design and operation of OBD  Fuel tank

II evaporative emission systems  Valves
o Roll over
o Purge
o Vent
 Computer
 Sensors
o Tank pressure
o Fuel temperature
 Charcoal canister
 Vacuum system
 Leakage detection system
o Modes of self-diagnostics
o Criteria for leakage detection
o Sensors
o Leakage detection pump
o Fuel cap

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 Program Content

LEARNING TASKS CONTENT

3. Service OBD II evaporative emission  Inspection
systems o Visual
o Audible
 Testing
o Electrical
 Scan tool
o Mechanical
 Smoke machine
 Manufacture specific techniques
 Service port
 Routine maintenance
 Component cleaning, removal and replacement

Achievement Criteria:
Given a written and/or a practical assessment on OBD II evaporative emission systems, the learner will
be able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment.

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 Program Content

LINE (GAC): E EMISSION CONTROL SYSTEMS

Competency: E7 Perform exhaust gas analysis

Objectives
To be competent in this area, the individual must be able to:
 Identify gas analysis methods.
 Use gas analyzers to assess exhaust gas content and determine corrective measures.

LEARNING TASKS CONTENT

1. Identify gas analysis methods  Analyzer designs
o 4 gas
o 5 gas
 Opacity
 Dynamometer

2. Use gas analyzers  Calibration and routine maintenance

 Sample location
o Pre-cat
o Post-cat
 Engine operating modes
o Open loop
o Closed loop

3. Assess gas analysis results  Cost

 Causes
 Corrective measures
 Potential damage to components
 Legislative requirements

Achievement Criteria:
Given a written and/or a practical assessment on exhaust gas analysis, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment.

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 Program Content
Section 4

Section 4
TRAINING PROVIDER STANDARDS

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 Program Content
Section 4

Facility Requirements

Classroom Area
 Comfortable seating and tables suitable for training, teaching, lecturing.
 Compliance with all local and national fire code and occupational safety requirements.
 Lighting controls to allow easy visibility of projection screen allowing students to take notes.
 Windows must have shades or blinds to adjust sunlight.
 Heating / air conditioning for comfort all year round.
 In-room temperature regulation and ventilation to ensure comfortable room temperature.
 Acoustics in the room must allow the instructor to be heard.
 White marking board with pens and eraser (optional: flipchart in similar size).
 Projection screen or projection area at front of classroom.
 Overhead projector and/or multi-media projector.

Shop Area
 Ceiling shall be a minimum height of 16’ or as varied by good engineering practices and code.
 Appropriate lifting devises (hoists) used in industry.
 Suitable demonstration area.
 Lighting appropriate for good vision in ambient light.
 Compliance with all local and national fire code and occupational safety requirements.
 Must meet Municipal and Provincial bylaws in regards to waste water management and
environmental laws.
 Adequate hoist to student ratio.

Lab Requirements
 Does not apply to this program.

Student Facilities
 Does not apply to this program.

Instructor’s Office Space

 Does not apply to this program.

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 Program Content
Section 4

Tools and Equipment

Shop Equipment
Standard Tools

1. Air drills/tools
2. Air hammer/chisel
3. Air ratchet
4. Antifreeze tester
5. Axle boot clamp tool
6. Battery post service and reshape tool
7. Belt tension release tool
8. Blow gun
9. Bolt extractor set (easy outs)
10. Brake service tools (adjusters, spring removal, installation and caliper tools)
11. Caulking gun
12. Centre punch
13. Chisels, punches
14. Creeper/fender covers
15. Crowfoot wrenches (flare and std, SAE and Metric)
16. Dial indicator set (flare and std, SAE and Metric)
17. Die grinder
18. Drill and bits
19. Drill gauge
20. Feeler gauges – SAE and metric
21. Files – bastard cut/half round/mill cut/square and thread file
22. Filter wrenches
23. Flare nut wrenches – SAE and metric
24. Flaring tool (SAE, metric and ISO)
25. Flash lights
26. Fuel line disconnect set
27. Hacksaw
28. Hammers – ball peen/dead blow/rubber
29. Mallet/softface
30. Hex keys – SAE and metric
31. High voltage safety gloves (0 rated 1000v)
32. Impact driver and bits
33. Impact wrench and impact socket set – SAE and metric
34. Inspection mirror
35. Jumper lead
36. Magnetic pick up tool
37. Mechanic’s pick set
38. Multimeter (DVOM)
39. Nut driver set – SAE and metric
40. Pliers – slip joint, needle nose, adjustable, wheel weight, side cutter, snap ring, locking, hog
ring and battery types
41. Pry bar
42. Pullers – gear, pulley, battery terminal and steering wheel
43. Ratchet and sockets – ¼, ⅜ and ½ drive – SAE and metric, swivel, spark plug, extensions
and adapters
44. Rivet gun
45. Scraper (gasket and carbon)
46. Screwdriver set

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 Program Content
Section 4

47. Seal drivers and extractors

48. Soldering tools
49. Standard test leads and probes
50. Steel rule
51. Stethoscope
52. Straight edge
53. Stud extractor
54. Tamper-proof torx set
55. Tap and die set – SAE and metric
56. Tap extractor
57. Tape and ruler
58. Terminal remover tools
59. Test lamp –electronics safe (powered and non-powered)
60. Thermometer
61. Thread files
62. Thread pitch gauge
63. Tin snips – centre, left and right cut
64. Tire pressure gauge
65. Tool box
66. Torque angle meter/indicator
67. Torque limited sockets (torque sticks)
68. Torque wrenches – various sizes and ranges
69. Torx bits
70. Tread depth gauge (for tires and brakes)
71. Trouble light
72. Tube bending tool
73. Tube cutters
74. Upholstery tools – trim panel tools, hog ring pliers
75. Utility knife
76. Vacuum pump
77. Vacuum/pressure gauge
78. Vernier caliper – SAE and metric
79. Vise grips
80. Wire brush
81. Wire stripper/crimping tool
82. Wrench set – SAE and metric/various designs

Shop Tools and Equipment

1. Acetylene torches
2. Air bag for alignment adjustments
3. Airbag removal tools
4. Airbag simulators
5. Air buffer
6. Air compressor – hoses – inline filter and water separators
7. Alignment lift
8. And equipment- 4 wheel
9. Angle grinder
10. Anti-static devices
11. Arbor press
12. Ball joint press and adapters
13. Battery charger/boosting equipment
14. Battery hydrometer
15. Battery tester/alternator and starter tester (AVR)
16. Bearing remover

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 Program Content
Section 4

17. Belt tension gauge

18. Bench grinders
19. Bench vises
20. Bottle jacks (2)
21. Brake adjustment calipers
22. Brake bleeder wrenches
23. Brake cylinder hone
24. Brake fluid moisture tester
25. Lathe
26. Brake pedal depressor
27. Brake pressure tester
28. Brake rotor gauge/micrometer
29. Brake system bleeder
30. Calibrated vessel
31. Caliper tools for rear-wheel disc
32. Chassis ears
33. Brake washer system (for 2 and 4 post hoists)
34. Computer – PC
35. Drill press
36. Electrical short detector
37. Floor jack
38. Funnels
39. Grease gun and fluid suction pump
40. Heat gun
41. Heli-coil kits
42. Hub service kit
43. Hydraulic press
44. Jack stands and supports
45. Leak detection equipment (refrigerants)
46. Leak detection tank (tires)
47. Oil drain barrels and disposal system
48. Parts washers
49. Pickle-fork tool set
50. Pitman arm pullers
51. Power steering pressure tester
52. Presses
53. Pressure washer
54. Reamer
55. Vacuum
56. Slide hammer
57. Smoke machine
58. Spreaders (tire)
59. Spring compressors – coil spring and strut
60. Spring
61. Steering wheel holder
62. Steering wheel puller set
63. Steering lock plate removal tool
64. Steering tilt pin removal tool
65. Tie-rod end puller
66. Tie-rod sleeve tools
67. Tire changing machine (run-flat capable)
68. Tire balancer equipment (road force type recommended)
69. Tire repair equipment
70. TPMS system service tools
71. Transmission fixtures

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 Program Content
Section 4

72. U-joint press

73. Door trim tools
74. Vehicle lifts
75. Vehicle service information system
76. Water hose
77. Welding equipment – GMAW welder and oxy fuelled

Measuring Tools and Equipment

1. ABS pressure tester

2. Ball joint dial indicator set
3. Brake drum gauge (for brake shoe adjusting)
4. Brake drum micrometer
5. Battery tester (electronic)
6. DVOM (Digital Volt Ohm Meter) (CAT III)
7. Headlight aiming equipment
8. Infrared thermometer
9. Lab scope or graphing multi-meter; 8 per class of 16 (channel, digital, curser function with
time capture capability)
10. Lab scope accessories (shielded cables and back probes)
11. Low amp probe
12. Logic probe
13. Micrometer – SAE and metric
14. Power steering pressure tester
15. Pressure gauges
16. Scan tools; 8 per class of 16 [CAN (Controller Area Network) bus capable with appropriate
software no older than 5 years of current vehicles]
17. Spring scale

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 Program Content
Section 4

Reference Materials

SUGGESTED TEXTS for Level 3

 Alberta Learning Guides: Product Number- 7850000151

Air Induction 7850001071

Emission Control Systems 7850001073
Electronic Drives 7850001086
Computer Inputs, Switches and Sensors 7850001087
On-board Computers 7850001088
Fuel Properties 7850001098
Combustion and Exhaust Emissions 7850001099
Exhaust Gas Analysis 7850001100
Ignition System Fundamentals 7850001101
Distributor Ignition Systems 7850001102
Electronic Ignition Systems 7850001103
Ignition System Diagnosis and Service 7850001104
Fuel Tanks and Supply Systems 7850001105
Gasoline Fuel Injection System Fundamentals 7850001107
Gasoline Fuel Injection Systems 7850001108
Gasoline Fuel Injection System Diagnosis and 7850001109
Service
Liquefied Petroleum Gas/Compressed Natural 7850001112
Gas Fuel Systems
Heated Air Intake Systems 7850001113
Exhaust Gas Recirculation Systems 7850001114
Air Injection Systems 7850001115
Catalytic Converter Systems 7850001116
Evaporative Emission Control 7850001117
Computer Outputs and Output Devices 7850001089
Electronic Testing Equipment 7850001090
Multiplexing and Networking 7850001876

Electrical Fundamentals III 785000185

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 Program Content
Section 4

 Automotive Heating, Ventilation and Air Conditioning Systems

By Check-Chart, H.M. Gousha Company
Harper and Row, publishers

 Automotive Electrical and Electronic Systems

By Check-Chart, H.M. Gousha Company
Harper and Row, publishers

 Fuel Systems and Emission Controls

By Check-Chart, H.M. Gousha Company
Harper and Row, publishers

 Halderman's Advanced Engine Performance

By James D. Halderman
Publisher: Prentice Hall; Pap/Cdr edition (November 1997)

 Automotive Fuel and Emission control systems

James D Halderman
ISBN:978-0-13-505481-9

 Automotive Electricity and Electronics

James D Halderman
ISBN:978-0-13-512406-2

 Automotive Technology (4th Edition)

By Jack Erjavec
Delmar Cengage Learning, publishers
ISBN: 1401848311

SUGGESTED TEXT

Practical Assessment Tasksheet Booklets

CDX Automotive Engine Performance 978-0-7637-8509-3
CDX Automotive Electrical and 978-0-7637-8508-6
Electronic Systems

ADDITIONAL REFERENCES

 Automotive Fundamentals
By Martin W. Stockel/Martin T. Stockel
Goodheart-Wilcox, publishers

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 Program Content
Section 4

Instructor Requirements
Occupation Qualification
The instructor must possess:

 An Automotive Service Technician Certificate of Qualification with a Red Seal Endorsement

 A recognized “Advanced Automotive Electrical” certification

Work Experience
 Must have a minimum of five years experience as a journeyperson
 Must have diverse industry experience including that which would cover all the competencies in this
program

Instructional Experience and Education

It is preferred that the instructor possesses one of the following:

 Instructor’s Certificate (minimum 30-hour course)

 Instructors must have or be registered in an Instructor’s Diploma Program, to be completed within a
five year period
 Hold a Bachelors or Masters Degree in Education

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 Appendix A
Practical Assessment

APPENDIX A –
Practical Assessment

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 Appendix A
Practical Assessment

Practical Assessment
Competency CDX Booklet Reference Number Reference Number
Essential Secondary
A2- Interpret advanced wiring Outline Instructions Page 10
diagrams
A4- Use advanced electrical test Engine Performance C661
equipment C659
C867
C840
A6- Describe multiplex and Engine Performance C839
network systems
B2- Service fuel delivery Engine Performance C868
components C420
B3- Service gasoline fuel Engine Performance C842
injection components C422
C424
C665
C713
C1- Describe electronic ignition Outline Instructions Page 23
principles
C2- Service electronic distributor Engine Performance C662
ignition systems C841
C664
C712
C3- Service electronic ignition Engine Performance C663
systems
D2- Test engine management Engine Performance C661
input sensors C659
C840
D3- Test engine management Engine Performance C867
output actuators
D4- Analyze on-board diagnostic Engine Performance C839
system data C840
E3- Service pre-combustion Engine Performance C432
emission systems C666
C434
C435
C667
E4- Service post-combustion Engine Performance C437 C843
emission systems C438 C429
C428
E6- Test OBD II evaporative Engine Performance C870
emission systems C844
E7- Perform exhaust gas Engine Performance C714
analysis

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 Appendix B
Assessment Guidelines

APPENDIX B –
Assessment Guidelines

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 Appendix B
Assessment Guidelines

Program: Automotive Service Technician (AST 3)

Training providers delivering Automotive Service Technician (AST 3) apprenticeship in-school
technical training are required to enter the following information in ITA Direct Access for each
apprentice:
 An in-school mark in the form of a percentage
(Minimum 70% is required for a pass)
Training Provider Component: In-School Technical Training
The in-school mark for each level is derived from a combination of theory and practical
assessments. This mark is then combined with the ITA Standard Level Examination to
determine a final mark for the level.
Calculation tables showing the subject competencies, theory and practical percentage
weightings for each competency are shown in the Grading Sheet: “Subject Competencies and
Weightings” section of this document.
Automotive Service Technician (AST 3):
 The theory competency result is calculated based on 100% on accumulated
competencies;
 The practical competency result is calculated based on 100% on accumulated
competencies;
 The final in-school result is calculated by applying a weighting of 80% to the final
theory result and a weighting of 20% to the practical result and then adding the two
results together.
Successful completion of the in-school training for each level is defined as an in-school mark of
70% or greater.
ITA Component: ITA Standardized Level Examinations
There are no standardized level examinations for the current Automotive Service Technician
(AST 3) program.
ITA Certificate of Qualification (C of Q) Exam
Apprentices registered in the Automotive Service Technician (AST 3) program are required to
write a C of Q exam after completing the in-school technical training. A score of 70% or higher
is required for a pass.
ITA Certificate of Qualification exams should be requested by training providers via the usual
ITA procedure.
ITA will administer and invigilate ITA Certificate of Qualification exams and score and record
exam results in ITA Direct Access.

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 Appendix B
Assessment Guidelines

Grading Sheet: Subject Competency and Weightings

PROGRAM: AUTOMOTIVE SERVICE TECHNICIAN (AST 3)

IN-SCHOOL TRAINING: LEVEL 3
ITA DIRECT ACCESS CODE: 0002AM301
THEORY PRACTICAL
LINE TRAINING TOPICS & SUGGESTED TIME ALLOCATION
WEIGHTING WEIGHTING
3A Electrical and Electronic Systems 18% 14%

3B Fuel Delivery Systems 24% 18%

3C Electronic Ignition Systems 18% 22%

3D Engine Management Systems 28% 26%

3E Emission Control Systems 12% 20%

Total 100% 100%

Calculated by the Training Provider

AUTOMOTIVE SERVICE TECHNICIAN (AST 3) in-school theory & 80% 20%
practical subject competency weighting

Training Provider enters final in-school mark into ITA Direct Access
X%
A score of 70% or higher is required for a pass.

Uploaded by ITA: C of Q Final Mark

FINAL%
A score of 70% or higher is required for a pass.

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 Appendix B
Assessment Guidelines

Program: Automotive Service Technician (AST 3)

Training providers delivering Automotive Service Technician (AST 3) apprenticeship in-school
technical training are required to enter the following information in ITA Direct Access for each
apprentice:
 An in-school mark in the form of a percentage
(Minimum 70% is required for a pass)
Training Provider Component: In-School Technical Training
The in-school mark for each level is derived from a combination of theory and practical
assessments. This mark is then combined with the ITA Standard Level Examination to
determine a final mark for the level.
Calculation tables showing the subject competencies, theory and practical percentage
weightings for each competency are shown in the Grading Sheet: “Subject Competencies and
Weightings” section of this document.
Automotive Service Technician (AST 3):
 The theory competency result is calculated based on 100% on accumulated
competencies;
 The practical competency result is calculated based on 100% on accumulated
competencies;
 The final in-school result is calculated by applying a weighting of 80% to the final
theory result and a weighting of 20% to the practical result and then adding the two
results together.
Successful completion of the in-school training for each level is defined as an in-school mark of
70% or greater.
ITA Component: ITA Standardized Level Examinations
There are no standardized level examinations for the current Automotive Service Technician
(AST 3) program.
ITA Certificate of Qualification (C of Q) Exam
Apprentices registered in the Automotive Service Technician (AST 3) program are required to
write a C of Q exam after completing the in-school technical training. A score of 70% or higher
is required for a pass.
ITA Certificate of Qualification exams should be requested by training providers via the usual
ITA procedure.
ITA will administer and invigilate ITA Certificate of Qualification exams and score and record
exam results in ITA Direct Access.

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 Appendix B
Assessment Guidelines

Grading Sheet: Subject Competency and Weightings

PROGRAM: AUTOMOTIVE SERVICE TECHNICIAN (AST 3)

IN-SCHOOL TRAINING: LEVEL 3
ITA DIRECT ACCESS CODE: 0002AM301
THEORY PRACTICAL
LINE TRAINING TOPICS & SUGGESTED TIME ALLOCATION
WEIGHTING WEIGHTING
3A Electrical and Electronic Systems 18% 14%

3B Fuel Delivery Systems 24% 18%

3C Electronic Ignition Systems 18% 22%

3D Engine Management Systems 28% 26%

3E Emission Control Systems 12% 20%

Total 100% 100%

Calculated by the Training Provider

AUTOMOTIVE SERVICE TECHNICIAN (AST 3) in-school theory & 80% 20%
practical subject competency weighting

Training Provider enters final in-school mark into ITA Direct Access
X%
A score of 70% or higher is required for a pass.

Uploaded by ITA: C of Q Final Mark

FINAL%
A score of 70% or higher is required for a pass.

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/1
PROGRAM OUTLINE

Automotive Service Technician

(Automotive Service
Technician 4)
 The latest version of this document is available in PDF format on the ITA website
www.itabc.ca

To order printed copies of Program Outlines

or learning resources (where available)
for BC trades contact:

Crown Publications, Queen’s Printer

Web: www.crownpub.bc.ca
Email: crownpub@gov.bc.ca
Toll Free 1 800 663-6105

Copyright © 2011 Industry Training Authority

This publication may not be modified in any way without permission of the Industry Training Authority

Automotive Service Technician 4 Industry Training Authority AST 4 - 1

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 AUTOMOTIVE SERVICE TECHNICIAN 4
PROGRAM OUTLINE

MAY 2012

BASED ON
NOA 2009

Developed by
Industry Training Authority
Province of British Columbia

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 TABLE OF CONTENTS

Section 1 INTRODUCTION.................................................................................................. AST 4 - 2 

Foreword ..............................................................................................................AST 4 - 3 
Acknowledgements ..............................................................................................AST 4 - 4 
How to Use this Document...................................................................................AST 4 - 5 

Section 2 PROGRAM OVERVIEW ...................................................................................... AST 4 - 6 

Program Credentialing Model ..............................................................................AST 4 - 7 
Occupational Analysis Chart ................................................................................AST 4 - 8 
Training Topics and Suggested Time Allocation............................................... AST 4 - 10 

Section 3 PROGRAM CONTENT ...................................................................................... AST 4 - 11 

Automotive Service Technician 4 ...................................................................... AST 4 - 12 

Section 4 TRAINING PROVIDER STANDARDS .............................................................. AST 4 - 37 

Facility Requirements........................................................................................ AST 4 - 38 
Tools and Equipment ........................................................................................ AST 4 - 39 
Reference Materials .......................................................................................... AST 4 - 43 
Instructor Requirements .................................................................................... AST 4 - 45 

APPENDIX A – PRACTICAL ASSESSMENT .................................................................. AST 4 - 46 

APPENDIX B – ASSESSMENT GUIDELINES ................................................................. AST 4 - 49 

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 Introduction

Section 1
INTRODUCTION

Automotive Service Technician 4

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 Introduction

Foreword

This Program Outline is developed by the Automotive Training Standards Organization (ATSO) in
accordance with the General Regulations made pursuant to the “Industry Training and Apprenticeship
Act” of British Columbia. It reflects updated standards based on the 2009 Automotive Service Technician
National Occupational Analysis (NOA). This Program Outline was prepared with the advice and
assistance of an industry-centered advisory committee in cooperation with the Automotive Training
Standards Organization. The Program Outline is intended as a guide for providers, instructors,
apprentices and their sponsors. This Program Outline is separated into four main sections which include:

The Introduction - Contains a Foreword and an Acknowledgements section that lists all of the
participants who were involved in the creation of this document, as well as a section called “How to Use
this Document” which provides an oversight on how this document can be used.

The Program Overview - Contains a Credentialing Model that shows the path and time requirements for
the apprentice, an Occupational Analysis Chart that has the General Areas of Competency (GAC) and
the individual competencies, and a Training Topics and Suggested Time Allocation which provides a
suggested percentage of time for the theory and practical components for each GAC in this program.

The Program Content - Represents individual General Areas of Competency which are further
separated into competencies defined by Objectives, Learning Tasks and Content.

The Training Provider Standards - A guide on Automotive Service Technician teaching facilities which
outline the requirements needed to provide training for this program. The Facility Requirements section
provides minimal requirements for facilities seeking designation and upgrade. The Tools and Equipment
section lists the tools required to cover the competencies of this program. The Reference Material section
is a collection of materials used for learning guides by the apprentice and instructors for the theory and
the practical portion of the program. Finally, the Instructor Requirements section provides the level of
knowledge and experience that each instructor must have to competently provide instruction in this
program.

Practical instruction through demonstration and through student participation should be integrated within
classroom sessions. Safe working practices, even though not always specified in each operation or topic,
are an implied part of the program and should be stressed throughout the apprenticeship. It is the
responsibility of employers to ensure safety training for the apprentices working on their work sites.

For more information please refer to the program profile document on the ITA website for the individual
program.

SAFETY ADVISORY
Be advised that references to the WorkSafe BC safety regulations contained within these materials
do not/may not reflect the most recent Occupational Health and Safety Regulation (the current
Standards and Regulation in BC can be obtained on the following website:
http://www.worksafebc.com). Please note that it is always the responsibility of any person using
these materials to inform him/herself about the Occupational Health and Safety Regulation pertaining
to his/her work.

Automotive Service Technician 4 Industry Training Authority AST 4 - 3

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 Introduction

Acknowledgements

The Program Outline was prepared with the advice and direction of an industry steering committee
convened initially by the Automotive Training Standards Organization (ATSO). Members include:
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Industry Subject Matter Experts retained to assist in the development of the Program Outline
content:
 Russ Hunter Instructor BCIT
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Industry Subject Matter Experts retained as outline reviewers:
 Matthew Wilkie Automotive Service Technician
 Loi Truong Automotive Service Technician
 Jeff Summers Automotive Service Technician
Facilitators:
 Lloyd Stamm ATSO CEO
 Kevin Cudmore ATSO Program Development Coordinator
 Lee Bouchard ATSO Assessment Coordinator
 Taryn Wilson ATSO Administative Coordinator

The Industry Training Authority would like to acknowledge the dedication and hard work of all the industry
representatives appointed to identify the training requirements of the Automotive Service Technician
occupation.

Automotive Service Technician 4 Industry Training Authority AST 4 - 4

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 Introduction

How to Use this Document

This Program Outline has been developed for the use of individuals from several different audiences.
The table below describes how each section can be used by each intended audience.

Employers/
Section Training Providers Sponsors Apprentices Challengers

Industry Communicate Understand the Understand the Understand

Training Model program length and length and structure length and structure challenger pathway
structure, and all of the program of the program, and to Certificate of
pathways to pathway to Qualification
completion completion

OAC Communicate the Understand the View the Understand the

competencies that competencies that an competencies they competencies they
industry has defined apprentice is will achieve as a must demonstrate in
as representing the expected to result of program order to challenge the
scope of the demonstrate in order completion program
occupation to achieve
certification

Training Topics Shows proportionate Understand the Understand the Understand the
Suggested representation of relative scope of relative scope of relative weightings of
Time Allocation various GACs at various areas of the various areas of the various areas of the
each program level; occupation, and occupation, and occupation on which
should map to areas in which the areas in which on- assessment is based
proportions of time apprentice would the-job experience
spent on training, require on-the-job would be provided
practical experience, experience
and assessment

Program Defines the Identifies detailed Provides detailed Allows individual to

Outline objectives, learning program content and information on check program
tasks, high level performance program content and content areas against
content that must be expectations for performance their own knowledge
covered for each competencies with a expectations for and performance
competency, as well practical component; demonstrating expectations against
as defining may be used as a competency their own skill levels
observable, checklist prior to
measureable signing a
achievement criteria recommendation for
for objectives with a certification (RFC) for
practical component an apprentice

Training Defines the facility Identifies the tools Provides information Identifies the tools
Provider requirements, tools and equipment an on the training facility, and equipment a
Standards and equipment, apprentice is tools and equipment tradesperson is
reference materials (if expected to have provided by the expected to be
any) and instructor access to; which are school and the competent in using or
requirements for the supplied by the student, reference operating; which
program training provider and materials they may may be used or
which the student is be expected to provided in a
expected to own acquire, and practical assessment
minimum qualification
levels of program
instructors

Automotive Service Technician 4 Industry Training Authority AST 4 - 5

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 Program Overview

Section 2
PROGRAM OVERVIEW

Automotive Service Technician 4

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 Program Overview

Program Credentialing Model

RED 
SEAL 
C of Q = Certificate of Qualification C of Q  C of A
C of A = Certificate of Apprenticeship Automotive Service Technician (AST 4) 
C of C = Certificate of Completion Technical Training:  180 hours (6 weeks*)  Automotive  Automotive 
WBT = Work-Based Training WBT: 6,000 hours    RECOMMENDATION   Service  Service 
ITA Standardized Written Exam 
FOR CERTIFICATION  Technician  Technician 
Interprovincial Red Seal Exam  (AST 4)  (AST 4)

Automotive Service Technician 3  C of Q  C of A

Technical Training:  210 hours (7 weeks*)  4,500 WBT HOURS +   Automotive  Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
FOR CERTIFICATION 
Service  Service 
ITA Certificate of Qualification Exam  Technician 3  Technician 3 

Automotive Service Technician 2  C of Q  C of A

Technical Training:  180 hours (6 weeks*)  Automotive 
3,000 WBT HOURS +   Automotive 
Accumulate work‐based training hours  RECOMMENDATION  
Service 
FOR CERTIFICATION 
Service 
ITA Certificate of Qualification Exam  Technician 2  Technician 2
 

C of C  Automotive Service Technician 1  C of Q  C of A

CREDIT 
Automotive    Technical Training:  210 hours (7 weeks*)  1,500 WBT HOURS +  
RECOMMENDATION  
Automotive  Automotive 
Service  Technical Training:  AST 1  Accumulate work‐based training hours 
FOR CERTIFICATION  Service  Service 
Technician  WBT:  450 hours  ITA Certificate of Qualification Exam  
Technician 1  Technician 1
 

 Automotive Service 
Technician Foundation 
Program  APPRENTICESHIP ‐ DIRECT ENTRY 
Technical Training: 30 weeks* 

*Suggested duration based on 30‐hour week 

CROSS‐PROGRAM CREDITS 

 
C of Q C of Q Technical Training: None
Technical Training: None
Truck and Transport  Heavy Duty  Work‐Based Training:  1,500 hours*
Work‐Based Training:  1,500 hours*
Mechanic  Equipment 
Technician 

*Individuals who are holders of both certificates will only be awarded credit for 1,500 WBT hours total

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 Program Overview

Occupational Analysis Chart

AUTOMOTIVE SERVICE TECHNICIAN 4

Occupation Description: “Automotive Service Technician 4” means a person who repairs, adjusts and replaces mechanical, electrical and electronic parts
of automobiles and light trucks in a retail automotive business. “Retail automotive business” means a business whose primary mechanical repair work is
repairing and adjusting vehicles whose gross vehicle weight is less than 5,500 kg.

CLUTCH SYSTEMS Service clutch systems Describe transmission

removal and installation
procedures

A A1 A2

MANUAL Calculate gear ratios Service transmission Overhaul manual

TRANSMISSIONS shifting linkages transmissions

B B1 B2 B3

AUTOMATIC Describe torque Describe planetary gear Overhaul automatic Service hydraulic and
TRANSMISSIONS converters trains transmissions electrical control
systems

C C1 C2 C3 C4

DRIVE LINES Service drive lines Service final drives,

differentials and axles

D D1 D2

ALL-WHEEL AND Inspect all-wheel drive Service mechanical and

FOUR-WHEEL DRIVE systems electronic four-wheel
SYSTEMS drive systems

E E1 E2

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 Program Overview

HYBRID DRIVE LINE Describe hybrid vehicle Describe hybrid drive

TECHNOLOGY systems systems

F F1 F2

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 Program Overview

Training Topics and Suggested Time Allocation

AUTOMOTIVE SERVICE TECHNICIAN 4

% of Time Allocated to:

% of Time Theory Practical Total

Line A CLUTCH SYSTEMS 6% 30% 70% 100%

A1 Service clutch systems  
A2 Describe transmission removal and installation
 
procedures
Line B MANUAL TRANSMISSIONS 13% 20% 80% 100%
B1 Calculate gear ratios  
B2 Service transmission shifting linkages  
B3 Overhaul manual transmissions  
Line C AUTOMATIC TRANSMISSIONS 45% 40% 60% 100%
C1 Describe torque converters 
C2 Describe planetary gear trains 
C3 Overhaul automatic transmissions  
C4 Service hydraulic and electrical control systems  
Line D DRIVE LINES 12% 20% 80% 100%
D1 Service drive lines  
D2 Service final drives, differentials and axles  
Line E ALL-WHEEL AND FOUR-WHEEL DRIVE SYSTEMS 20% 20% 80% 100%
E1 Inspect all-wheel drive systems  
E2 Service mechanical and electronic four-wheel drive
 
systems
Line F HYBRID DRIVE LINE TECHNOLOGY 4% 100% 0% 100%
F1 Describe hybrid vehicle systems 
F2 Describe hybrid drive systems 

Total Percentage for Automotive Service 100%

Technician 4

The theory and practical weighting distribution for

AST 4 is 38 % theory and 62 % practical

Automotive Service Technician 4 Industry Training Authority AST 4 - 10

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 Program Content

Section 3
PROGRAM CONTENT

Automotive Service Technician 4

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 Program Content

Automotive Service Technician 4

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 Program Content

LINE (GAC): A CLUTCH SYSTEMS

Competency: A1 Service clutch systems

Objectives
To be competent in this area, the individual must be able to:
 Identify clutch system components.
 Describe the design and operation of clutches.
 Inspect, diagnose and repair clutches.

LEARNING TASKS CONTENT

1. Describe clutch components  Flywheel
o Conventional
o Dual mass
 Pressure plate
 Clutch disc
 Bearings and bushings
 Safety switch
 Operating hardware
o Mechanical
o Hydraulic
 Clutch housing
 Fasteners
 Construction materials

2. Describe the design and operation of  Flywheel

clutches o Conventional
o Dual mass
 Machine surface
 Pressure plate
 Clutch disc
 Safety switch circuit
 Bearings and bushings
 Operating hardware
o Mechanical
o Hydraulic
 Clutch housing
 Fasteners
 Construction materials

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 Program Content

LEARNING TASKS CONTENT

3. Service clutch components  Component service
 Removal
 Replacement
 Cleaning
 Adjustments

4. Inspect and repair clutches  Inspection

o Road test
o Visual
o Audible
o Smell
 Diagnostic flow chart
 Noise Vibration and Harshness (NVH)
 Routine maintenance and adjustment

Achievement Criteria:
Given a written and/or a practical assessment on clutch systems, the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): A CLUTCH SYSTEMS

Competency: A2 Describe transmission removal and installation procedures

Objectives
To be competent in this area, the individual must be able to:
 Describe transmission, transaxle and transfer case removal and installation procedures.
 Describe initial start-up and break-in procedures.

LEARNING TASKS CONTENT

1. Describe transaxle and transfer case  Drive systems

mounting systems o Front wheel
o Rear wheel
o All-wheel
 Cross member supports
 Mounts
o Rubber
o Electric
o Hydraulic

2. Describe the preparation for transmission,  Safety

transaxle and transfer case removal o Jacking and hoisting
o Weight distribution
 Body component removal
 Systems removal
o Identification for reinstallation
o Mounts
o Electrical
o Vacuum
o Cooling
o Oil
o Driveline
o Exhaust

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 Program Content

LEARNING TASKS CONTENT

3. Describe transmission, transaxle and  Safety

transfer case removal and installation o Jacking and hoisting
procedures
o Weight distribution
 Body component removal
 Systems removal
o Identification for reinstallation
o Mounts
o Electrical
o Vacuum
o Cooling
o Oil
o Driveline
o Exhaust
 Body component installation
 Start-up and break-in
o Procedures
o Lubrication
o Computer adaptations

Achievement Criteria:
Given a written and/or a practical assessment on clutch systems, the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.

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 Program Content

LINE (GAC): B MANUAL TRANSMISSIONS

Competency: B1 Calculate gear ratios

Objectives
To be competent in this area, the individual must be able to:
 Describe gear ratio principles.
 Calculate gear ratios.

LEARNING TASKS CONTENT

1. Describe principles of gear ratios  Torque

o Multiplication
o Reduction
 Speed
o Multiplication
o Reduction
 Gear diameters
 Simple gear sets
 Compound gear sets
 Variable pulley systems

2. Calculate gear ratios  Simple gear sets

 Compound gear sets
 Variable pulley systems

Achievement Criteria:
Given a written and/or a practical assessment on calculating gear system ratios, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): B MANUAL TRANSMISSIONS

Competency: B2 Service transmission shifting linkages

Objectives
To be competent in this area, the individual must be able to:
 Describe the components of transmission shifting linkage.
 Describe the design and operation of transmission shifting linkage.
 Inspect, diagnose and repair transmission shifting linkage.

LEARNING TASKS CONTENT

1. Describe components of transmission  Gear shift lever
shifting linkage  Gear shift housing boot
 Pivot ball
 Linkage systems
o Shafts and couplings
o Cables
 Reverse lock-out devices
 Reverse light switch

2. Describe the design and operation of  Gear shift lever

transmission shifting linkage  Gear shift housing boot
 Pivot ball
 Linkage systems
o Shafts and couplings
o Cables
 Reverse lock-out devices
 Reverse light switch

3. Service transmission shifting linkage  Inspection

o Road test
o Visual
 Adjustments
 Lubrication

Achievement Criteria:
Given a written and/or a practical assessment on transmission shifting linkages, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): B MANUAL TRANSMISSIONS

Competency: B3 Overhaul manual transmissions

Objectives
To be competent in this area, the individual must be able to:
 Identify manual transmission and transaxle components.
 Describe the design and operation of manual transmissions and transaxles.
 Inspect, diagnose and repair manual transmissions and transaxles.

LEARNING TASKS CONTENT

1. Describe manual transmission and  Housings and mounts
transaxle components  Gears
 Synchronizers
 Shafts
 Bearings and bushings
 Interlock system
 Detent system
 Control mechanisms
o External
o Internal
 Differentials
 Switches, solenoids and sensors
 Lubricants and additives
 Gaskets and seals
 Fasteners
 Construction materials

2. Describe the design and operation manual  Housings and mounts

transmissions and transaxles  Gears
o Power flow
 Synchronizers
 Shafts
 Bearings and bushings
 Interlock system
 Detent system
 Differentials
 Switches, solenoids and sensors
 Lubricants and additives
 Gaskets and seals
 Fasteners
 Construction materials

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 Program Content

LEARNING TASKS CONTENT

3. Overhaul manual transmissions and  Inspection
transaxles o Road test
o Visual
o Audible
 Measurement
 Test shifter mechanism
 Diagnostic flow chart
 Routine maintenance and adjustment
 Component removal, replacement and service
 Component and assembly cleaning

Achievement Criteria:
Given a written and/or a practical assessment on manual transmissions, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): C AUTOMATIC TRANSMISSIONS

Competency: C1 Describe torque converters

Objectives
To be competent in this area, the individual must be able to:
 Identify the components of a torque converter.
 Describe the design and operation of a torque converter.

LEARNING TASKS CONTENT

1. Describe torque converter components  Housing
 Flex plate connections
 Mounting fasteners
 Turbine
 Stator
 Impeller
 Pump drive spline
 Lock up clutch

2. Describe the design and operation of  Housing

manual torque converters  Flex plate connections
 Mounting fasteners
 Turbine
 Stator
 Impeller
 Pump drive spline
 Rotary flow
 Vortex flow
 Stall speed
 Coupling phase
 Torque multiplication
 Lock-up function

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 Program Content

LINE (GAC): C AUTOMATIC TRANSMISSIONS

Competency: C2 Describe planetary gear trains

Objectives

To be competent in this area, the individual must be able to:

 Identify the components of a planetary gear train.
 Describe the design and operation of a planetary gear train.

LEARNING TASKS CONTENT

1. Describe planetary gear train components  Gears
o Sun
o Ring
o Planets
 Planet carrier

2. Describe the design and operation of  Gears

planetary gear train o Sun
o Ring
o Planets
 Planet carrier
 Gear ratios
o Reduction
o Overdrive
o Direct
o Reverse
o Stall
o Neutral
 Compound planetary gear trains
o Simpson
o Ravigneaux
o Lepelletier

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 Program Content

LINE (GAC): C AUTOMATIC TRANSMISSIONS

Competency: C3 Overhaul automatic transmissions

Objectives
To be competent in this area, the individual must be able to:
 Identify automatic transmission and transaxle components.
 Describe the design and operation of automatic transmissions and transaxles.
 Service automatic transmissions and transaxles.

LEARNING TASKS CONTENT

1. Describe automatic transmission and  Housings and mounts
transaxle components  Pumps and hydraulics
 Gears
 Chains and sprockets
 Clutches and bands
 Shafts
 Bearings and bushings
 Shifting linkages
 Parking pawl
 Differentials
 Lubricants and additives
 Fluid coolers
 Gaskets and seals
 Fasteners
 Construction materials
2. Describe the design and operation of  Housings and mounts
automatic transmissions and transaxles  Pumps and hydraulics
 Gears and gear systems
 Compound planetary gear trains
o Simpson
o Ravigneaux
o Lepelletier
 Chains and sprockets
 Clutches and bands
 Shafts
 Bearings and bushings
 Shifting linkages
 Parking pawl
 Differentials
 Lubricants and additives
 Gaskets and seals
 Fasteners

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 Program Content

LEARNING TASKS CONTENT

 Construction materials

3. Overhaul automatic transmissions and  Inspection

transaxles o Road test
o Visual
o Audible
o Smell
 Testing
 Routine maintenance and adjustment
 Component removal, replacement and service
 Component and assembly cleaning
 Diagnostic flow chart

Achievement Criteria:
Given a written and/or a practical assessment on automatic transmissions, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): C AUTOMATIC TRANSMISSIONS

Competency: C4 Service hydraulic and electrical control systems

Objectives
To be competent in this area, the individual must be able to:
 Identify automatic transmission and transaxle hydraulic and electrical control system
components.
 Describe the design and operation of automatic transmissions and transaxles hydraulic and
electrical control systems.
 Service automatic transmissions and transaxles hydraulic and electrical control systems.

LEARNING TASKS CONTENT

1. Describe automatic transmission and  Valve body
transaxle hydraulic and electrical control  Hydraulic passages
system components
 Shift valves
 Governor
 Throttle valve pressure
 Solenoids
 Switches
 Temperature sensors
 Computers
 Software
 Inputs
 Outputs
 Diagnostic connections

2. Describe the design and operation of  Valve body

automatic transmission and transaxle  Hydraulic passages
hydraulic and electrical control systems
 Shift valves
 Governor
 Throttle valve pressure
 Solenoids
 Switches
 Temperature sensors
 Modes of operation
o Forward gears
o Reverse gear
o Acceleration
o Coast
o Deceleration
o Manual shift positions
o Electronic index shifting

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 Program Content

LEARNING TASKS CONTENT

3. Service automatic transmission and  Inspection
transaxle hydraulic and electrical control o Visual
systems
o Testing
o Electrical
 Electrical Testing
o Scan tools
o Diagnostic codes
o Break out box
o Data stream
o Activating solenoids
 Routine maintenance and adjustment
 Component removal, replacement and service
 Component and assembly cleaning
 Hydraulic flow chart

Achievement Criteria:
Given a written and/or a practical assessment on hydraulic and electrical control systems, the learner will
be able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): D DRIVE LINES

Competency: D1 Service drive lines

Objectives

To be competent in this area, the individual must be able to:

 Identify drive shaft components.
 Describe the design and operation of drive shafts.
 Service drive shafts.

LEARNING TASKS CONTENT

1. Describe drive shaft components  Mounts and supports
 Shafts
o Constant velocity
o Floating
o Semi floating
o Solid
 Bearings, bushings and joints
 Lubricants
 Seals and boots
 Fasteners
 Construction materials

2. Describe the design and operation drive  Joint design and geometry
shafts o Plunging
o Pivoting
 Balancing
 Phasing
 Drive axles
o Front wheel drive
o Rear wheel drive
o All-wheel drive
 Mounts and supports
 Shafts
 Bearings, bushings and joints
 Lubricants
 Seals and boots
 Fasteners
 Construction materials

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 Program Content

LEARNING TASKS CONTENT

3. Service drive shafts  Safety
 Inspection
 Road test
 Visual
 Audible
 Mechanical
 Testing
 Run out
 Balancing
 Phasing
 Working angle
 Routine maintenance
 Component removal, replacement and service
 Component and assembly cleaning
 Diagnostic flow chart
 Noise Vibration and Harshness (NVH)

Achievement Criteria:
Given a written and/or a practical assessment on drive shafts, the learner will be able to demonstrate
knowledge of the trade by achieving 70% or better based on a summative total of Instructor assessment.
For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): D DRIVE LINES

Competency: D2 Service final drives, differentials and axles

Objectives

To be competent in this area, the individual must be able to:

 Identify final drive, differential and axle components.
 Describe the design and operation of final drive, differentials and axles.
 Service final drive, differentials and axles.

LEARNING TASKS CONTENT

1. Describe final drive, differential and axle  Housings and mounts
components o Integral
o Removable
 Gears
 Shafts
 Bearings and bushings
 Spindles and hubs
 Differentials
 Locking devices
 Clutches
 Switches and sensors
 Lubricants and additives
 Gaskets and seals
 Fasteners
 Construction materials

2. Describe the design and operation final  Gears

drive, differentials and axles o Hypoid
o Bevel
o Spiral bevel
 Power flow
 Shafts
o Full floating
o Semi floating
 Bearings and bushings
 Spindles and hubs
 Differentials
 Locking devices
o Clutch type
o Cone type
o Centrifugal
o Torsen

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LEARNING TASKS CONTENT

 Switches and sensors
 Lubricants and additives
 Gaskets and seals
 Fasteners
 Construction materials

3. Service final drive, differentials and axles  Safety precautions

 Inspection
o Road test
o Visual
o Audible
o Smell
o Mechanical
 Testing
o Gear tooth contact patterns
o Pinion depth
o Backlash
 Routine maintenance and adjustments
 Component removal, replacement and service
 Component and assembly cleaning
 Diagnostic flow chart

Achievement Criteria:
Given a written and/or a practical assessment on final drives, differentials and axels, the learner will be
able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment. For suggested practical assessments see Matrix in Appendix A.

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LINE (GAC): E ALL-WHEEL AND FOUR-WHEEL DRIVE SYSTEMS

Competency: E1 Inspect all-wheel drive systems

Objectives

To be competent in this area, the individual must be able to:

 Identify all-wheel drive system components.
 Describe the design and operation of all-wheel drive systems.
 Inspect, all-wheel drive systems.

LEARNING TASKS CONTENT

1. Describe all-wheel drive system  Housings and mounts
components  Transfer case
 Torque splitting device
o Bevel gear
o Planetary gear
o Torsen
o Chain drive
o Gear drive
 Couplings
o Viscous
o Electronic
 Valves
 Electronic controls
 Sensors
 Solenoids
2. Describe the design and operation of all-  Transfer case
wheel drive systems  Torque splitting device
o Bevel gear
o Planetary gear
o Torsen
o Chain drive
o Gear drive
 Couplings
o Viscous
o Electronic
 Modes of Operation
o Loss of traction
 Front wheels
 Rear wheels
 Valves
 Electronic controls
 Sensors

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LEARNING TASKS CONTENT

 Solenoids

3. Inspect all-wheel drive systems  Inspection

o Road test
o Visual
o Audible
o Mechanical
 Testing
o Rotational torque of viscous coupling
 Routine maintenance

Achievement Criteria:
Given a written and/or a practical assessment of inspection on four wheel drive systems, the learner will
be able to demonstrate knowledge of the trade by achieving 70% or better based on a summative total of
Instructor assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): E ALL-WHEEL AND FOUR-WHEEL DRIVE SYSTEMS

Competency: E2 Service mechanical and electronic four-wheel drive systems

Objectives

To be competent in this area, the individual must be able to:

 Describe mechanical and electronic four-wheel drive system components.
 Describe the design and operation of mechanical and electronic four-wheel drive systems.
 Service mechanical and electronic four-wheel drive systems.

LEARNING TASKS CONTENT

1. Describe mechanical and electronic four-  Housings and mounts
wheel drive system components  Gears
 Chains and sprockets
 Shafts
 Bearings and bushings
 Control mechanisms
o Mechanical
o Vacuum
 Differentials and clutches
 Switches, solenoids and sensors
 Computers
 Lubricants and additives
 Gaskets and seals
 Fasteners
 Construction materials

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LEARNING TASKS CONTENT

2. Describe the design and operation of  Gears
mechanical and electronic four-wheel  Chains and sprockets
drive systems
 Shafts
 Bearings and bushings
 Power flow
 Control mechanisms
o Mechanical
o Vacuum
o Electrical
 Differentials and clutches
 Switches, solenoids and sensors
 Lubricants and additives
 Modes of operation
o Two-wheel drive
 Automatic slip detection
o Four-wheel drive
 Low range
 Hi range

3. Service mechanical and electronic four-  Inspection

wheel drive systems o Road test
o Visual
o Audible
o Mechanical
 Testing
o Mechanical
o Electrical
 Diagnostic fault codes
o Hydraulic
 Routine maintenance and adjustments
 Component removal, replacement and service
 Component assembly cleaning
 Diagnostic flow chart

Achievement Criteria:
Given a written and/or a practical assessment on four wheel drive systems, the learner will be able to
demonstrate knowledge of the trade by achieving 70% or better based on a summative total of Instructor
assessment. For suggested practical assessments see Matrix in Appendix A.

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 Program Content

LINE (GAC): F HYBRID DRIVE LINE TECHNOLOGY

Competency: F1 Describe hybrid vehicle systems

Objectives

To be competent in this area, the individual must be able to:

 Describe components of hybrid vehicle systems.
 Describe the design and operation of hybrid vehicle systems.

LEARNING TASKS CONTENT

1. Describe components of hybrid vehicle  Internal Combustion Engine (ICE)
systems  Electric motor / generator
 Wiring
 High voltage battery
 Low voltage battery
 AC / DC inverter
 D/C to D/C converter
 High voltage A/C compressors

2. Describe the design and operation of  Aero-dynamics

hybrid vehicle systems  Safety precautions
 Gasoline engine (ICE)
 Types of hybrid drives
o Series-parallel
o Parallel
 Operational modes
o Idle shut off
o Lean burn
o Acceleration assist
 Electric motor / generator
o Brushless
o Induction
o Generation
 High-voltage battery
o Nickel metal hydride (Ni-MH)
o Lithium ion
 Regenerative braking
 AC / DC inverter
 Cylinder management

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 Program Content

LINE (GAC): F HYBRID DRIVELINE TECHNOLOGY

Competency: F2 Describe hybrid drive systems

Objectives

To be competent in this area, the individual must be able to:

 Identify hybrid vehicle drive line components.
 Describe the design and operation of hybrid vehicle drive systems.

LEARNING TASKS CONTENT

1. Describe hybrid vehicle drive line  Electric motor / generator
components o Induction
o Brushless
 Housings and mountings
 Gears
 Planetary gears
 Lubricants
 Flywheel

2. Describe the design and operation of  Mechanical power flow of

hybrid vehicle drive line systems o Electric motor / generator
 Planetary gears
 Full hybrid
 Mild hybrid
 Flywheel connection

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 Program Content

Section 4
TRAINING PROVIDER STANDARDS

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Facility Requirements

Classroom Area
 Comfortable seating and tables suitable for training, teaching, lecturing.
 Compliance with all local and national fire code and occupational safety requirements.
 Lighting controls to allow easy visibility of projection screen allowing students to take notes.
 Windows must have shades or blinds to adjust sunlight.
 Heating / air conditioning for comfort all year round.
 In-room temperature regulation and ventilation to ensure comfortable room temperature.
 Acoustics in the room must allow the instructor to be heard.
 White marking board with pens and eraser (optional: flipchart in similar size).
 Projection screen or projection area at front of classroom.
 Overhead projector and/or multi-media projector.

Shop Area
 Ceiling shall be a minimum height of 16’ or as varied by good engineering practices and code.
 Appropriate lifting devises (hoists) used in industry.
 Suitable demonstration area.
 Lighting appropriate for good vision in ambient light.
 Compliance with all local and national fire code and occupational safety requirements.
 Must meet Municipal and Provincial bylaws in regards to waste water management and
environmental laws.
 Adequate hoist to student ratio.

Lab Requirements
 Does not apply to this program.

Student Facilities
 Does not apply to this program.

Instructor’s Office Space

 Does not apply to this program.

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 Program Content

Tools and Equipment

Shop Equipment
Standard Tools

1. Air drills/tools
2. Air hammer/chisel
3. Air ratchet
4. Antifreeze tester
5. Axle boot clamp tool
6. Battery post service and reshape tool
7. Belt tension release tool
8. Blow gun
9. Bolt extractor set (easy outs)
10. Brake service tools (adjusters, spring removal, installation and caliper tools)
11. Caulking gun
12. Centre punch
13. Chisels, punches
14. Creeper/fender covers
15. Crowfoot wrenches (flare and std, SAE and Metric)
16. Dial indicator set (flare and std, SAE and Metric)
17. Die grinder
18. Drill and bits
19. Drill gauge
20. Feeler gauges – SAE and metric
21. Files – bastard cut/half round/mill cut/square and thread file
22. Filter wrenches
23. Flare nut wrenches – SAE and metric
24. Flaring tool (SAE, metric and ISO)
25. Flash lights
26. Fuel line disconnect set
27. Hacksaw
28. Hammers – ball peen/dead blow/rubber
29. Mallet/softface
30. Hex keys – SAE and metric
31. High voltage safety gloves (0 rated 1000v)
32. Impact driver and bits
33. Impact wrench and impact socket set – SAE and metric
34. Inspection mirror
35. Jumper lead
36. Magnetic pick up tool
37. Mechanic’s pick set
38. Multimeter (DVOM)
39. Nut driver set – SAE and metric
40. Pliers – slip joint, needle nose, adjustable, wheel weight, side cutter, snap ring, locking, hog
ring and battery types
41. Pry bar
42. Pullers – gear, pulley, battery terminal and steering wheel
43. Ratchet and sockets – ¼, ⅜ and ½ drive – SAE and metric, swivel, spark plug, extensions
and adapters
44. Rivet gun
45. Scraper (gasket and carbon)
46. Screwdriver set

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 Program Content

47. Seal drivers and extractors

48. Soldering tools
49. Standard test leads and probes
50. Steel rule
51. Stethoscope
52. Straight edge
53. Stud extractor
54. Tamper-proof torx set
55. Tap and die set – SAE and metric
56. Tap extractor
57. Tape and ruler
58. Terminal remover tools
59. Test lamp –electronics safe (powered and non-powered)
60. Thermometer
61. Thread files
62. Thread pitch gauge
63. Tin snips – centre, left and right cut
64. Tire pressure gauge
65. Tool box
66. Torque angle meter/indicator
67. Torque limited sockets (torque sticks)
68. Torque wrenches – various sizes and ranges
69. Torx bits
70. Tread depth gauge (for tires and brakes)
71. Trouble light
72. Tube bending tool
73. Tube cutters
74. Upholstery tools – trim panel tools, hog ring pliers
75. Utility knife
76. Vacuum pump
77. Vacuum/pressure gauge
78. Vernier caliper – SAE and metric
79. Vise grips
80. Wire brush
81. Wire stripper/crimping tool
82. Wrench set – SAE and metric/various designs

Shop Tools and Equipment

1. Acetylene torches
2. Airbag for alignment adjustments
3. Airbag removal tools
4. Airbag simulators
5. Air buffer
6. Air compressor – hoses – inline filter and water separators
7. Alignment lift
8. And equipment- 4 wheel
9. Angle grinder
10. Anti-static devices
11. Arbor press
12. Ball joint press and adapters
13. Battery charger/boosting equipment
14. Battery hydrometer
15. Battery tester/alternator and starter tester (AVR)
16. Bearing remover

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 Program Content

17. Belt tension gauge

18. Bench grinders
19. Bench vises
20. Bottle jacks (2)
21. Brake adjustment calipers
22. Brake bleeder wrenches
23. Brake cylinder hone
24. Brake fluid moisture tester
25. Lathe
26. Brake pedal depressor
27. Brake pressure tester
28. Brake rotor gauge/micrometer
29. Brake system bleeder
30. Calibrated vessel
31. Caliper tools for rear-wheel disc
32. Chassis ears
33. Brake washer system (for 2 and 4 post hoists)
34. Computer – PC
35. Drill press
36. Electrical short detector
37. Floor jack
38. Funnels
39. Grease gun and fluid suction pump
40. Heat gun
41. Heli-coil kits
42. Hub service kit
43. Hydraulic press
44. Jack stands and supports
45. Leak detection equipment (refrigerants)
46. Leak detection tank (tires)
47. Oil drain barrels and disposal system
48. Parts washers
49. Pickle-fork tool set
50. Pitman arm pullers
51. Power steering pressure tester
52. Presses
53. Pressure washer
54. Reamer
55. Vacuum
56. Slide hammer
57. Smoke machine
58. Spreaders (tire)
59. Spring compressors – coil spring and strut
60. Spring
61. Steering wheel holder
62. Steering wheel puller set
63. Steering lock plate removal tool
64. Steering tilt pin removal tool
65. Tie-rod end puller
66. Tie-rod sleeve tools
67. Tire changing machine (run-flat capable)
68. Tire balancer equipment (road force type recommended)
69. Tire repair equipment
70. TPMS system service tools
71. Transmission fixtures

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 Program Content

72. U-joint press

73. Door trim tools
74. Vehicle lifts
75. Vehicle service information system
76. Water hose
77. Welding equipment – GMAW welder and oxy fuelled

Measuring Tools and Equipment

1. ABS pressure tester

2. Ball joint dial indicator set
3. Brake drum gauge (for brake shoe adjusting)
4. Brake drum micrometer
5. Battery tester (electronic)
6. DVOM (Digital Volt Ohm Meter) (CAT III)
7. Headlight aiming equipment
8. Infrared thermometer
9. Lab scope or graphing multi-meter; 8 per class of 16 (channel, digital, curser function with
time capture capability)
10. Lab scope accessories (shielded cables and back probes)
11. Low amp probe
12. Logic probe
13. Micrometer – SAE and metric
14. Power steering pressure tester
15. Pressure gauges
16. Scan tools; 8 per class of 16 [CAN (Controller Area Network) bus capable with appropriate
software no older than 5 years of current vehicles]
17. Spring scale

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 Program Content

Reference Materials

SUGGESTED TEXTS

Alberta Learning Guides: Product Number- 7850000383

Clutches 7850001035
Drivelines 7850001036
Axles and Bearings 7850001078
Differentials 7850001079
Final Drive Gear Sets 7850001080
Drive Axle Assembly Diagnosis & Service 7850001081
Automatic Transmission Fundamentals 7850001126
Planetary Gear Sets 7850001127
Torque Converters 7850001128
Oil Pumps 7850001129
Clutches and Bands 7850001130
Hydraulic Valve Fundamentals 7850001131
Pressure Regulator Valves 7850001132
Throttle and Modulator Valves 7850001133
Governors 7850001134
Shift Valves 7850001135
Hydraulic Circuits 7850001136
Electronic Shift and Controls 7850001137
Automatic Transmission Testing and Adjustments 7850001138
Automatic Transmission Service and Repair 7850001139
Manual Transmission Fundamentals 7850001140
Manual Transmissions 7850001141
Manual Transaxles 7850001142
Manual Transfer Cases 7850001143
All Wheel Drive (AWD) 7850001870
Electronic Transfer Case 7850001877
4x4 Front Axle Control 7850001878

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SUGGESTED TEXTS
CDX Automotive Tasksheet Manuals
CDX Automotive Manual Drive Train and Axles 978-0-7637-8511-6
CDX Automotive Automatic Transmission and Transaxle 978-0-7637-8499-7
Additional References
Automotive Fundamentals
By Martin W. Stockel/Martin T. Stockel
Goodheart-Wilcox, publishers

Automotive Electrical and Electronic Systems

By Check-Chart, H.M. Gousha Company
Harper and Row, publishers

Manual Transmissions and Drive Trains

Delmar/White

Automatic Transmissions and Transaxles

By Check-Chart, H.M. Gousha Company
Harper and Row, publishers
: Electronic Transfer Cases

Automatic Transmissions and Transaxles

By Tom D. Birch and Chuck Rockwood
Prentice Hall publishers - ISBN: 0131197290

Automotive Technology (4th Edition)

By Jack Erjavec
Delmar Cengage Learning publishers - ISBN: 1401848311

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 Program Content

Instructor Requirements
Occupation Qualification
The instructor must possess:

 An Automotive Service Technician Certificate of Qualification with a Red Seal Endorsement

 A recognized “Advanced Automotive Electrical” certification

Work Experience
 Must have a minimum of five years experience as a journeyperson
 Must have diverse industry experience including that which would cover all the competencies in this
program

Instructional Experience and Education

It is preferred that the instructor possesses one of the following:

 Instructors Certificate (minimum 30-hour course)

 Instructors must have or be registered in an Instructor’s Diploma Program, to be completed within a
five year period
 Hold a Bachelors or Masters Degree in Education

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 Appendix A
Practical Assessment

APPENDIX A –
Practical Assessment

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 Appendix A
Practical Assessment

Practical Assessment

Competency CDX Booklet Reference Number Reference

Essential Number
Secondary
A1- Service clutch systems Manual Drive Train and C107 C764
Axles C108 C687
C111 C692
C106
C847
C608
B1- Calculate gear ratios Outline instructions
B2- Service transmission Manual Drive Train and C768
shifting linkages Axles
B3- Overhaul manual Manual Drive Train and C765 C610
transmissions Axles C767 C770
C769 C774
C773
C772
C771
C776
C768
C775

C3- Overhaul automatic Automatic Transmission C684 C685

transmissions and Transaxle C688 C755
C752
C751
C750
C759
C690
C753
C686
C760
C756
C757
C758
C754

C4- Service hydraulic and Automatic Transmission C075

electrical control and Transaxle C601
systems
D1- Service drive lines Manual Drive Train and CV Shafts Drive Shaft
Axles C132 C133
C849 C779
C134 C778
C778

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 Appendix A
Practical Assessment

D2- Service final drives, Manual Drive Train and Regular Limited Slip
differentials and axles Axles C138 C784
C888 C785
C889 C612
C780 C786
C890
C147
C781
C782
C148
C145
C783

E1- Inspect all-wheel drive Manual drive train and C787

systems axles C788
C876
C877
C613

E2- Service mechanical and Manual drive train and C787 C789 C613
electronic four-wheel axles C875
drive systems C878

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 Appendix B
Assessment Guidelines

APPENDIX B –
Assessment Guidelines

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 Appendix B
Assessment Guidelines

Program: Automotive Service Technician (AST 4)

Training providers delivering Automotive Service Technician (AST 4) apprenticeship in-school
technical training are required to enter the following information in ITA Direct Access for each
apprentice:
 An in-school mark in the form of a percentage
(Minimum 70% is required for a pass)
Training Provider Component: In-School Technical Training
The in-school mark for each level is derived from a combination of theory and practical
assessments. This mark is then combined with the ITA Standard Level Examination to
determine a final mark for the level.
Calculation tables showing the subject competencies, theory and practical percentage
weightings for each competency are shown in the Grading Sheet: “Subject Competencies and
Weightings” section of this document.
Automotive Service Technician (AST 4):
 The theory competency result is calculated based on 100% on accumulated
competencies;
 The practical competency result is calculated based on 100% on accumulated
competencies;
 The final in-school result is calculated by applying a weighting of 80% to the final theory
result and a weighting of 20% to the practical result and then adding the two results
together.
Successful completion of the in-school training for each level is defined as an in-school mark of
70% or greater.
ITA Component: ITA Standardized Level Examinations Level 4
AST 4 apprentices are required to write the ITA AST 4 standardized level examination after
completing their in-school training, in order to acquire a final mark for AST 4.
The ITA standardized level exam is not a C of Q exam and the percentage mark will be blended
with the in-school mark to determine a final AST 4 level mark.
The AST 4 standardized level exam may be requested by training providers via the usual ITA
procedure.
The ITA will administer and invigilate the AST 4 standardized level exam and score and record
exam results in ITA Direct Access.
ITA Direct Access (ITADA) will automatically calculate the final level mark for AST 4 once the in-
school training and standardized level exam marks are entered into the system.
In-school technical training (combined theory & practical) is weighted at 80% and the ITA
standardized exam is weighted at 20%. These two scores are combined to determine the final
level mark. This result is the final mark that is recorded in ITA Direct Access.
 A mark of 70% or greater is required to pass the level when combining the final in-school
percentage score and the final ITA standardized level exam percentage score.

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 Appendix B
Assessment Guidelines

Interprovincial Red Seal Exam

In order to achieve certification with the Red Seal Endorsement, Automotive Service Technician
(AST 4) apprentices are required to write the Automotive Service Technician (AST 4)
Interprovincial Red Seal exam after completing all levels of in-school technical training.
Apprentices must have passed all levels of in-school technical training or be approved
challengers to sit the exam. A score of 70% or greater is required for a pass.
Interprovincial Red Seal exams should be requested by training providers via the usual ITA
procedure.
The ITA will administer and invigilate Interprovincial Red Seal exams and score and record
exam results in ITA Direct Access.

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 Appendix B
Assessment Guidelines

Grading Sheet: Subject Competency and Weightings

PROGRAM: AUTOMOTIVE SERVICE TECHNICIAN (AST 4)

IN-SCHOOL TRAINING: LEVEL 4
ITA DIRECT ACCESS CODE: 0002AM401
THEORY PRACTICAL
LINE TRAINING TOPICS & SUGGESTED TIME ALLOCATION
WEIGHTING WEIGHTING

A Clutch Systems 6% 5%

B Manual Transmissions 8% 14%

C Automatic Transmissions 55% 46%

D Drive Lines 7% 13%

E All-Wheel Drive/Four Wheel Drive Systems 12% 22%

F New Drive Line Technology 12% 0%

Total 100% 100%

Calculated by the Training Provider

AUTOMOTIVE SERVICE TECHNICIAN (AST 4) in-school theory & 80% 20%
practical subject competency weighting

Training Provider enters final in-school mark into ITA Direct Access
X%
A score of 70% or higher is required for a pass.

Calculated by ITA:

In-school Mark
ITA Direct Access calculates the percentage weighting once the in-
80%
school mark is entered. Combined theory and practical subject
competency multiplied by
Standardized Level Exam Mark
ITA Direct Access will calculate the percentage weighting once the
20%
standard level exam marks have been entered. The exam score is
multiplied by
Final Level Mark
ITA Direct Access calculates the final mark for determining credit for
FINAL %
AST 4.
A score of 70% or higher is required for a pass.

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