Organizational Transformation and Leadership Excellence
The Care and Growth Model
Team Excellence
Personal Excellence
Leadership Excellence
The Care & Growth model is predicated on two assumptions
You can account for excellence at any level (from the individual to the work group to a global corporation, a country and even the world) on the basis of single criterion we call Intent to serve Individual and organizational excellence are one issue not two. This is true from two point of views: You can not command others if you are not in charge of your own life. Whoever you are, as leader will over time be reflected in those around you.
What does the word Leadership mean to you?
People
+
Results
So how do you achieve Results through others?
hard
e.g. rank/title/name dropping n
soft
e.g. seduction/humour/doing something for another
feel forced/coerced/bullied
feel manipulated/used
Resistance
stick
Retaliation
carrot
Have to
The Person that you would work for willingly
listens, provides direction, fair, approachable, encouraging, supportive, honest, visionary, delegates, empowers, available, has integrity, knowledgeable, reasonable, gives feedback, empathetic, a mentor, helpful, allows freedom, patient, appreciative, has high standards
want to
Have to Vs Want to
The difference between working for someone because you have to or because you want to
is not about their behaviour, but rather about their
intent
What does intent mean?
Means
End
Implication
Person Job / Result
Person
Job / Result Enable Person
Job / Result
Take
(Control)
malevolent
Give
(Power)
benevolent
I N T E N T
Implications for the Group / Organisation
we measure the success of the group by the size of the surplus
surplus
2
a surplus is only produced when people are collectively giving more than they are taking the degree to which the group is successful is the degree to which the members of the group are unconditional in pursuit of the groups objectives
We are unlikely to solicit unconditional giving when takers are in charge
RESULTS
job
CEO
Manager
Supervisor
Worker
We will only solicit unconditional giving when
We invert the line of service We establish legitimate relationships at every level in the hierarchy We hold those in command positions accountable for the cultivation of exceptional people (Givers) NOT for getting results out of people
What does cultivating givers mean?
Growth / Empowerment
Means
Resources, Tools, Authority, Standards, Time
Ability
How Why
Accountability
D I S C I P L I N E
C E N S U R E
S T A N D A R D
R E C O G N I S E
Deliberate Malevolence
Deliberate Benevolence
Meets standard
Careless
R E W A R D
Personal Implications for the Leader
Other
expectations
needs owed/rights Blame Ends
contribution
values owe/duties Accountability Means
Take Self
Give
Organisational Transformation
Team/Business Excellence
Personal Excellence
Leadership Excellence
Our Product and Services
Leadership The Care & Growth Model 3 Day Program (Content followed by overview of Application Modules). Leadership by Intent: Establishing The Criteria for Healthy Leadership 2 Day Program Application Modules Leadership Values 2 Day Program Empowerment 2 Day Program Coaching & Mentoring 2 Day Program Benevolent Intent 2 Day Program Performance Excellence 2 Day Program Supervisory Skills 2 Day Program Personal Excellence The program is offered in various durations from 1 day to 5 days depending upon the needs of target audience. Team Excellence 1 Day Program Grow to Care - Service Excellence 1 Day Program Communication Skills 2 Day Program Leadership program and the Application Module can be either run in a Drip Feed fashion or as an independent program. The complete set covers the entire spectrum of leadership transformation.
Our Product and Services
Leadership Audits to understand the state of leadership within an organization or a community. Opinion Surveys to define the climate of employee / customer / stakeholders / community opinion. Audit of people systems, e.g. performance management and discipline, Leadership diagnostics, Audit operational process, Review organisational structure, Structure accounts in terms of Value Added Statement to Define the degree to which the organisational context is disabling or enabling. Implementation with coaching, training of master trainers, propagation.
Training Calendar 2011
Topics Performance Excellence (Cultivating Excellence through Accountability) Coaching and Mentoring (Using the job to bring best out of people) Leadership by Intent (An Introduction to Leadership The Care and Growth Model) Dates Jan 24 25 Oct 27 - 28 Feb 24 -25 Jun 23 24 Sep 29 - 30 Mar 28 29 May 26 27 Jul 25 26 Nov 29 30 Apr 28 29 Aug 25 26 Venue Karachi Islamabad Islamabad Lahore Karachi Lahore Islamabad Karachi Karachi Karachi Lahore
Emotional Intelligence
For Further Information Please Contact: Shahbaz Aftab Schuitema Associate +92 331-8927230 10-C, Upper Mall Scheme, Lahore, Pakistan shahbaz@schuitema.co.za www.schuitema.co.za
