COMMUNICATI
ON Hello
!
PROCESSES,
PRINCIPLES,
AND ETHICS
Communicati
is the process of creating and
on
sharing meaning by using verbal
and nonverbal symbols in varied
contexts.
It is derived from the Latin word
“communicare” which
OF
COMMUNIC
Hi!
ATION
To achieve an effective communication, you
need to understand the communication
process. The process of communication
includes the following steps:
Sourc Decodin
a. e.
e
Messag g
b. Receiv
e
Encodi f.
c. er
Feedba
ng
Channe g. ck
d. Contex
l h.
t
“Nothing in life is more
important than the ability
to communicate
Ho
effectively.”
w are
you? Hi!
a. Hello
!
Sourc
e
Really
great!
the source is the
sender of the
message. It
begins with an
idea that a sender
b.
Messag
Very nice!
e
the message
contains the idea
the sender wants to
convey to the
receiver. It could be
about one’s beliefs,
an information,
c. Hello
!
Encodin
g
How a
re
you?
is the process of
converting your idea or
thoughts of the
information into verbal or
nonverbal symbols. As the
sender, you are
responsible to choose the
d.
Channe
Very nice!
l
is the manner in which your
message or information is conveyed
or transmitted. Some examples of
channels are face-to-face
conversation, telephone call, video
conference, or written
communication such as emails, text
messages, letter, report.
e. Hello
!
Decodi
ng
this is the receiver’s
mental processing of
your message into
the meaning
suggested by the
verbal or nonverbal
symbols. In
decoding, the
f.
Receive
Very nice!
r
the person or
group of people
who will get your
message.
g. Hello
!
Feedba
ck
is the receiver’s response or
reaction to your message.
Feedback may be positive or
negative. It is important that
we craft our messages
carefully so we can achieve
our desired feedback.
h.
Very nice!
Context
Really
great!
is the situation in which
communication takes place. It
includes the
1.) environment -location, time of
the day, temperature;
2.) the relationship between the
communicators [e.g. teacher as
the sender and students as the
receiver];
3.) their respective cultural
backgrounds and experiences;
KEY
PRINCIPL Great
!
ES OF
COMMUNI
1. Interpersonal
communication is
inescapable
The chance to communicate
is everywhere.
Communicating has become
second nature to us. In order
to interact and accomplish
things we must
2. Interpersonal
communication is
Once you have said
irreversible.
something, you cannot take
it back. Once you have sent
something in the form of
text or emails, it cannot be
undone. That is probably
now, there is a remove
3. Interpersonal
communication is
Communication is complex.
complicated.
There are a lot of factors that
come into play when we
communicate with others. Age,
race, religion, gender, and
background of the sender and
receiver are some of the factors
that makes communication
4. Interpersonal
communication
Communicationis is
contextual.
affected by many factors;
it does not happen in
isolation. Context is the
situation in which
communication takes
Communication Contexts
Psychologic
01 al context Environmental
04 context
Relational
02 context Cultural
05 context
Situational
03 context
DIFFERENCE
BETWEEN MORALS
AND
Morals ETHICS
are personal codes
while ethics are societal.
Morals are our own set of
rules, so others are neither
expected nor required to
follow them.
Ethics are rules accepted Hi!
10
There are ten ethics in
communication which were
pointed out/identified by
Deirdre D. Johnston (1994).
How a
re
you? Hi!
Ethics in Communication
1 Mutuality 6 Audience
Individual Relative
2 Dignity 7
Truth
End vs.
3 Accuracy 8
Means
4 Access to 9
Use of
information Power
Accountabilit Rights vs.
5 y 10
Responsibilities
