23 Cmdb Jobs in Faridabad

Skill Set: 5+ Experience on developing applications on ServiceNow platform Experience in ITSM and CMDB, Integration. Experience in HTML technologies including Javascript, HTML, CSS and AJAX, JQuery, Angular JS Familiarity with SOA technologies including as REST, SOAP Good to have exposure to AI/ML, RPA or Virtual Agent technologies Understanding of application development on a cloud platform. Ability to gather and evaluate user requirements and prepare technical requirement documents. Desire to interact with many different software development teams to develop, unit test, deploy and improve on product performance, quality, security and stability. Experience with the agile methodology for software development teams. Demonstrated aptitude for learning new technologies quickly Desire to seek continuous improvement in the software development life cycle. Strong understanding of software design patterns, algorithms and data structures.      5+ years of software development experience in enterprise software environment.

As a ServiceNow CMDB Functional Consultant, your role involves designing, implementing, and maintaining a CMDB system for the organization. You will be responsible for collecting and organizing information about hardware, software, and other IT assets, including their relationships and dependencies. Your strong understanding of IT infrastructure and configuration management principles, along with excellent communication and problem-solving skills, will be crucial for this role. Key Responsibilities: - Analyze the organization's current IT infrastructure and identify areas for improvement in configuration management. - Develop a strategy and roadmap for implementing a CMDB system, including identifying necessary data sources and integration points. - Collaborate with various IT teams to gather and validate configuration data. - Define and document the data model and taxonomy for the CMDB, ensuring alignment with industry best practices. - Configure and customize the CMDB tool to meet the organization's specific needs. - Conduct data quality checks and implement processes for ongoing data maintenance and governance. - Provide training and support to end-users on effective use of the CMDB system. - Collaborate with IT teams to ensure accurate and timely updates to the CMDB as changes are made to the IT infrastructure. - Conduct regular audits of the CMDB to ensure data accuracy and completeness. - Monitor and report on key performance indicators (KPIs) related to the CMDB, such as data quality, compliance, and usage. - Stay updated on industry trends and best practices in CMDB management and make recommendations for improvement. - Work with external vendors and consultants as needed to support the CMDB system. Qualifications Required: - Strong knowledge of ITOM Modules and CMDB. - Experience with CMDB Class Manager, Class Hierarchy, and CMDB Manager policies. - Strong knowledge of Identification, Normalization, and Reconciliation rules. - Configuration of CMDB classes and attributes, and provide guidance on ITOM best practices. - Good Knowledge of TBM Taxonomy and its relationship with CMDB.,

As a part of Hitachi Digital's HD IT team in Noida, you will play a pivotal role in asset software and hardware compliance management. Your extensive experience in this field will be crucial in leading the asset compliance track, ensuring the complete life cycle management of software and hardware assets for the organization. You will work closely with various IT groups to maintain software standards, validate product lists, and coordinate software license and maintenance agreement reviews. Your expertise will be instrumental in advising management on best practices to optimize existing assets while reducing risks. - **Identify, document, and report license compliance issues and recommend solutions for resolution. - Maintain accuracy of data in the Asset Management System according to Service Level Agreements. - Populate hardware asset data into the asset tracking system, including procurement data, contract data, and warranty information. - Provide data insights for hardware agreement renewals, negotiation, and procurement decisions. - Interact closely with counterparts globally to develop regional policies and procedures for regulatory compliance. - Conduct and lead software/hardware asset reconciliation and audit activities. - Assist in IT Asset Refresh planning, IT planning, and purchasing. - Lead all internal and external software licensing audits, analyze results, and provide corrective action plans. - Work with IT management and procurement team to optimize software licensing agreements and identify potential savings areas. - Advise and define license recommendations that support business goals. - **ITIL Foundations Certificate and experience in a multicultural environment. - Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB, etc. - Excellent people skills for effective interaction with staff, colleagues, cross-functional teams, and customers. - Experience in asset management tools such as ServiceNow, SCCM, and Intune, with expertise in reconciliation and manual data reconciliation. - Familiarity with contract/agreement review and accurate interpretation. - Knowledge of hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. - Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience.,

As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. Key Responsibilities: - Customizing ServiceNow Applications: Modify the user interface, workflows, and functionalities to align with business needs. - Developing and Implementing Solutions: Design solution architecture, code, test, deploy, and provide documentation. - Troubleshooting and Support: Fix bugs, provide technical support, and enhance application performance. - Integration and Automation: Integrate ServiceNow with other systems via APIs, web services, and automate processes using workflows and orchestrations. - Collaboration and Communication: Work with cross-functional teams, stakeholders, and customers to understand requirements and deliver solutions. Required Skills: - Technical Proficiency: Strong knowledge of ServiceNow platform, JavaScript, and web technologies like HTML, CSS, and XML. - Problem-Solving Skills: Ability to think critically, analyze problems, and develop effective solutions. - Communication Skills: Strong communication and interpersonal skills to convey ideas, understand requirements, and provide support. - Project Management Skills: Ability to plan work, manage time, meet deadlines, and deliver quality work. - ServiceNow Certification: Certification in ServiceNow Administration, Implementation, or Application Creation is a plus. - ITIL Foundation: Understanding of ITIL framework and best practices is desirable. - Experience: Minimum 3-10+ years of experience in ServiceNow development, configuration, and customization. Experience with ServiceNow modules like ITSM, ITOM, ITAM, HRSD, CMDB, TPRM, SPM, PPM, GRC, SecOps, and development tools like Flow Designer and Studio IDE.,

Role Overview: As a ServiceNow functional consultant at Birlasoft, you will play a crucial role in helping clients implement and optimize their ServiceNow environment. Your expertise will be instrumental in providing technical and functional guidance to clients and ensuring that their business needs are met effectively. Key Responsibilities: - Design and optimize solutions for Configuration Management Database (CMDB) - Ensure that the CMDB aligns with the ServiceNow Common Service Data Model (CSDM) - Support IT Service Management (ITSM) and IT Operations Management (ITOM) functions - Provide technical and functional guidance to clients - Deliver solutions to improve operational efficiency - Ensure that clients maximize their ServiceNow investment Qualifications Required: - Must have at least 10 years of experience in the field - Experience with ServiceNow modules such as ITSM, ITOM, and CSM - Knowledge of IT Infrastructure domains and supporting technologies - Strong technical skills, including proficiency in JavaScript and ServiceNow scripting - Experience in configuring and customizing ServiceNow workflows, applications, and integrations - Excellent problem-solving and troubleshooting skills - Strong communication skills - Ability to work independently with minimal supervision (Note: No additional details of the company were mentioned in the job description.),

As a ServiceNow Advisory Consultant at NTT DATA, you will have the opportunity to work with a dynamic team and deliver strategic advisory services to clients. Your responsibilities will include: - Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies. - Develop platform roadmaps aligned with business goals and technical priorities. - Conduct business value assessments and recommend adoption strategies across ITSM, ITOM, ITAM. - Design and implement governance models, KPIs, and process improvement frameworks. - Facilitate client workshops to gather requirements, align stakeholders, and drive consensus on solution design and implementation plans. - Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization. - Configure and customize ServiceNow modules including Incident, Problem, Change, Knowledge, CMDB, Discovery, Service Mapping, Event Management, Hardware Asset Management, Software Asset Management. - Perform health scans, technical debt analysis, and platform scalability assessments. - Manage integrations with third-party tools (e.g., Qualys, Tenable, SCCM, JAMF). - Ensure platform conformance to best practices and licensing strategies. Qualifications required for this role include: - 8-11 years of hands-on ServiceNow experience across multiple modules. - Proven track record in advisory consulting and technical delivery. - Strong understanding of ServiceNow architecture, scripting, workflows, and integrations. - Experience in proposal writing, SOW creation, and client presentations. - Demonstrated ability to lead client workshops and translate business processes into technical solutions. Mandatory certifications include: - ServiceNow certifications CSA, CAD, CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) [2 or more], and ITIL Foundation. - Excellent communication and stakeholder engagement skills. Preferred certifications: - PMP, Prince2 or equivalent. Join NTT DATA to be part of a high-impact team driving digital transformation across industries. You will work with top-tier clients and cutting-edge ServiceNow solutions, collaborating with experts in advisory, architecture, and delivery. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. With experts in more than 50 countries, we are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA is part of NTT Group, investing in R&D to help organizations move confidently into the digital future. Visit us at us.nttdata.com.,

In this role, you will have the opportunity to join a growing team and work on exciting ServiceNow projects. As a seasoned ServiceNow expert with at least 5 years of experience, you will play a crucial role in delivering innovative solutions and spearheading digital transformation initiatives for our global clients. We are currently recruiting for various ServiceNow positions, such as ServiceNow Lead Developer, ServiceNow CMDB Developer, ServiceNow ITSM Developer, ServiceNow ITOM & Discovery Specialist, ServiceNow Senior ITSM Developer, ServiceNow HRSD Developer (with ITSM experience), ServiceNow CSM Developer, and ServiceNow App Engine Developer. Key Responsibilities: - Take the lead in implementing cutting-edge ServiceNow solutions - Collaborate with top-tier clients in the industry - Explore opportunities for personal and professional growth, learning, and leadership development - Work in a flexible, collaborative, and supportive work environment Qualifications Required: - Minimum of 5 years of hands-on experience working with ServiceNow If you are excited about these challenging opportunities, please forward your resume to kshitij@apnconsultinginc.com and pritesh@apnconsultinginc.com.,

You are seeking a dynamic and experienced ServiceNow Advisory Consultant role at NTT DATA, where you will be responsible for combining deep technical expertise with strategic advisory capabilities. Your main responsibilities will include leading client engagements to assess current ServiceNow capabilities, developing platform roadmaps, recommending adoption strategies across ITSM, ITOM, and ITAM, as well as designing and implementing governance models, KPIs, and process improvement frameworks. Additionally, you will configure and customize various ServiceNow modules, perform health scans, and manage integrations with third-party tools. As a successful candidate, you should have 8-11 years of hands-on ServiceNow experience, a proven track record in advisory consulting and technical delivery, strong understanding of ServiceNow architecture, scripting, workflows, and integrations, as well as excellent communication and stakeholder engagement skills. Mandatory certifications include ServiceNow certifications CSA, CAD, CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) [2 or more], and ITIL Foundation. Preferred certifications include PMP, Prince2, or equivalent. NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA offers diverse experts in more than 50 countries, a robust partner ecosystem, and a wide range of services including business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. Joining NTT DATA will allow you to be part of a high-impact team driving digital transformation across industries, work with top-tier clients and cutting-edge ServiceNow solutions, and collaborate with experts in advisory, architecture, and delivery. In summary, your role as a ServiceNow Advisory Consultant at NTT DATA will involve: - Leading client engagements to assess current ServiceNow capabilities and define future-state strategies - Developing platform roadmaps aligned with business goals - Configuring and customizing ServiceNow modules across Incident, Problem, Change, Knowledge, CMDB, Discovery, Service Mapping, Event Management, Hardware Asset Management, and Software Asset Management - Collaborating with sales and delivery teams to draft compelling proposals and SOWs for ServiceNow engagements - Ensuring platform conformance to best practices and licensing strategies If you are passionate about leveraging your ServiceNow expertise to drive strategic advisory consulting and technical delivery, NTT DATA offers an inclusive and forward-thinking environment where you can grow and make a significant impact.,

As a ServiceNow Business Analyst HRSD at NTT DATA, you will be at the forefront of gathering business requirements, process mapping, and training end users. Your role will be vital in impacting complex business outcomes for customers within a collaborative and fast-paced environment. **Key Responsibilities:** - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform - Advise clients on best practices within the ServiceNow platform to create lasting value and enhanced experiences - Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables - Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency **Qualifications Required:** - Minimum 5+ years of hands-on experience as a Business Analyst in ITSM and HRSD environments. - Proven experience working with ServiceNow modules such as Incident, Problem, Change, Knowledge, CMDB, and Service Catalog. - Strong understanding of Agile/Scrum methodologies and experience working in Agile teams. - ServiceNow platform expertise (especially in ITSM and HRSD modules). - Experience with Business Requirements Gathering, Process Mapping, and Gap Analysis. - Proficiency in creating user stories, functional specifications, and test cases. - Familiarity with Flow Designer, Service Portal, and Performance Analytics. - Strong knowledge of UAT coordination, stakeholder communication, and training documentation. - Tools: MS Visio, Excel, Lucidchart. At NTT DATA, a trusted global innovator of business and technology services, you will have the opportunity to work with diverse experts in more than 50 countries. With a commitment to helping clients innovate, optimize, and transform for long term success, NTT DATA is a leading provider of digital and AI infrastructure in the world. Join us in moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

Job Description: As a Hardware Asset Management (CMDB) Consultant with Cayuse Commercial Services (CCS), you will be responsible for managing the end-to-end delivery of engagements by driving deliverables, KPIs, and service improvement activities. Your expertise will be utilized to configure efficient identification and reconciliation rules, monitor CMDB health, and resolve conflicts between authoritative data sources. Additionally, you will define and maintain standard CI's, CI relationships, and CMDB Classification based on business needs. Your role will also involve developing HAM, CMDB process, and policies documentations, as well as maintaining currency on policy and process documents. Key Responsibilities: - Configure efficient Identification and Reconciliation rules - Monitor CMDB health and resolve conflicts between authoritative data sources - Define and maintain standard CI's, CI relationships, and CMDB Classification - Develop HAM, CMDB process, and policies documentations - Maintain currency on policy and process documents - Customize ServiceNow configuration, including custom scripts - Run and develop reports and dashboard as required - Identify Service Improvement opportunities - Define and improve the audit & verification process - Handle Stakeholders and conduct scheduled cadence with them Qualifications: - 3+ years of experience in Hardware Asset Management - 3+ years of experience with Configuration Management Databases (CMDB) - 3+ years of experience with ServiceNow - Required Certifications - ServiceNow CIS and/or Certified Asset Management Professional Please note that this job description may not encompass all activities, duties, or responsibilities required for this role. Duties and responsibilities are subject to change at any time with or without notice. Cayuse is an Equal Opportunity Employer, and all employment decisions are based on merit, qualifications, skills, and abilities in compliance with applicable laws.,

As a member of Hitachi Digital, you play a crucial role in the company's strategy to become a premier global player in the digital transformation market. Your responsibilities include negotiating contracts, managing budgets, and ensuring compliance with company policies. You assist the IT Asset Manager with preparing purchases and are involved in identifying and selecting vendors for IT products and services. Key Responsibilities: - Building and maintaining relationships with vendors, evaluating their performance, and ensuring compliance with company standards - Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness - Negotiating favorable terms and conditions with vendors, drafting and reviewing purchase orders and contracts, and ensuring adherence to legal and company regulations - Monitoring inventory levels, managing stock, and ensuring that the company's IT needs are met efficiently - Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise - Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management - Maintaining contract data and creating purchase requisitions Qualifications Required: - 5+ years of experience in IT purchase - Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB, etc. - Excellent people skills to interact effectively with staff, colleagues, cross-functional teams, partners, and customers - Familiarity with contract/agreement review and accurate interpretation - Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple - Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience - ITIL Foundations certified - Experience in a multicultural environment Hitachi Digital is a global team of professional experts dedicated to promoting and delivering Social Innovation through the One Hitachi initiative. As part of this team, you will work on projects with a real-world impact, blending innovation with tradition. You are not just an employee; you are part of a community shaping the digital future. Hitachi values diversity and is committed to building an inclusive culture based on mutual respect and merit-based systems. You will be supported with industry-leading benefits, services, and flexible arrangements that promote holistic health and wellbeing. By working alongside talented individuals in a supportive environment, you will have the autonomy and ownership to contribute to Hitachi's success and foster innovation through diverse perspectives.,

Job Title: ServiceNow ITOM Specialist / Discovery Location: Remote Experience: 5+ years Type: Full-time Summary: Looking for an experienced ServiceNow ITOM Specialist with strong hands-on expertise in CMDB, Discovery, MID Servers, probes, sensors, and identifiers. Must have solid JavaScript, REST/SOAP integration, and workflow automation skills, with good knowledge of ITIL processes. Must-Have Skills:5+ years in ServiceNow ITOM (CMDB, Discovery)Strong in MID Servers, probes, sensors, identifiersSkilled in JavaScript, REST/SOAP, workflow automationKnowledge of ITIL and strong problem-solving skills Nice-to-Have:CSA, CIS-ITOM certificationsExperience with Event Mgmt, Service Mapping, and cloud integrations (AWS/Azure/GCP) Apply/Contact: sanjai@vysystems.com

As a Senior ServiceNow Technical Architect & Multi-Project Delivery Leader, your role involves leading multiple concurrent ServiceNow projects from end-to-end, ensuring architectural integrity, on-time delivery, and cross-team alignment. You will also act as a trusted advisor to business stakeholders. Your responsibilities include: - Own the delivery of multiple concurrent ServiceNow projects, ensuring scope, timelines, and quality metrics are consistently met. - Lead project planning, resource allocation, and risk management across diverse portfolios (ITSM, ITOM, CMDB, HRSD, and custom applications). - Coordinate cross-functional delivery teams, fostering collaboration between developers, architects, business analysts, and QA teams. - Implement and maintain program governance frameworks, ensuring alignment with enterprise delivery standards and methodologies. - Act as the primary escalation point for delivery issues, proactively resolving blockers and optimizing resource utilization. In terms of ServiceNow Technical Architecture & Governance, you will be expected to: - Define and own end-to-end technical architecture for all ServiceNow initiatives under management. - Translate business requirements into scalable, performant, and secure solutions, with clear technical specifications and effort estimates. - Establish and enforce development standards, best practices, and code quality controls across all active projects. - Guide technical design for integrations, workflows, and platform automation, ensuring enterprise scalability. Your role will also involve Hands-On Technical Leadership, where you will: - Lead and mentor development teams in delivering high-velocity configuration, customization, and scripting within the ServiceNow platform. - Conduct code reviews and architectural sign-offs for key deliverables. - Drive integration development with third-party systems and APIs using IntegrationHub, REST/SOAP, and orchestration. You will engage in Stakeholder Engagement & Strategy by: - Partnering with senior business leaders to define the ServiceNow roadmap and prioritize high-value initiatives. - Engaging with enterprise architects to align ServiceNow delivery with broader IT and digital transformation strategies. - Communicating complex technical solutions to non-technical stakeholders, influencing decision-making at senior levels. For Continuous Platform & Delivery Optimization, you will: - Identify and implement process automation and efficiency improvements across the ServiceNow delivery pipeline. - Monitor platform performance across projects, applying proactive tuning and optimization measures. - Evaluate and integrate new ServiceNow features, AI/ML capabilities, and industry innovations into delivery programs. Preferred Experience & Skills: - 14-17 years of IT experience, with 10+ years in enterprise platform delivery and 8+ years on ServiceNow. - Proven track record of leading multi-project delivery portfolios in enterprise environments. - Strong architectural expertise across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, CMDB). - Hands-on expertise in scripting (JavaScript, Glide APIs), UI customization, Flow Designer, and IntegrationHub. - Experience in program governance, delivery risk management, and cross-team leadership. - Exposure to AI-enabled ServiceNow capabilities (Predictive Intelligence, Virtual Agent, Process Optimization). - Excellent leadership, stakeholder management, and communication skills.,

Role Overview: As the IT Service Management Lead, you will be responsible for overseeing and driving the implementation of IT Service Management (ITSM) frameworks and best practices. Your role will involve ensuring alignment with business objectives and overseeing the efficient and effective delivery of IT services. You will work closely with various stakeholders to improve IT processes, manage incidents and problems, and drive continuous improvement through performance reporting and analytics. Key Responsibilities: - Lead ITSM Initiatives: Oversee and drive the implementation of ITSM frameworks, best practices, and tools (e.g., ITIL) to ensure alignment with business objectives. - Process Optimization: Continuously assess and improve ITSM processes, including Incident Management, Problem Management, Change Management, and Service Request Management. - Stakeholder Collaboration: Work closely with IT teams, business leaders, and external vendors to ensure alignment of IT services with organizational needs. - Incident and Problem Management: Oversee the effective management of critical incidents and problems, ensuring timely resolutions. - Change Management Oversight: Ensure the Change Management process is followed and changes are implemented with minimal disruption. - Performance Reporting and Analytics: Develop and monitor ITSM metrics and KPIs to assess service performance and provide recommendations for improvement. - Service Level Management: Ensure adherence to Service Level Agreements (SLAs) and manage service performance. - Compliance and Best Practices: Maintain knowledge of industry trends, regulations, and ITIL best practices for compliance. - CMDB Compliance: Maintain IT infrastructure and software inventory up-to-date. - Release Management: Verify release notes and ensure production readiness. - Cloud Cost Management: Track cloud costs, address anomalies, and prepare cloud Capex/Opex reports. Qualification Required: - Minimum 6 to 10 years of experience in IT Service Management. - Proficiency in ITIL frameworks and best practices. - Strong analytical skills for data-driven analysis and continuous improvement. Please note that interested candidates are requested to share their CV at chandni@biz2x.com.,

As a Senior ServiceNow Developer at NTT DATA in Delhi, India, you will play a crucial role in supporting the implementation and integration of various ServiceNow modules to meet client needs. Your responsibilities will include: - Assist in designing and implementing ServiceNow modules like ITSM, ITOM, Integrations, and CMDB. - Work on ServiceNow Platform Upgrades and Cloning. - Collaborate with clients and stakeholders to understand requirements and offer technical guidance. - Develop and configure ServiceNow components such as workflows, scripts, and integrations. - Conduct testing and validation of ServiceNow solutions to ensure they align with business requirements. - Troubleshoot and resolve issues related to ServiceNow modules, providing timely support. - Create and maintain technical documentation for ServiceNow solutions. - Collaborate with cross-functional teams for seamless integration and data flow. - Stay updated with ServiceNow updates and best practices. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Technology, or related field. - 5+ years of IT experience, with at least 3 years in a technical consulting role. - Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). - Strong problem-solving and troubleshooting skills. - Excellent communication and client-facing skills. - ServiceNow Certified System Administrator (CSA) or similar certification is a plus. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in over 50 countries and a robust partner ecosystem, NTT DATA offers services including business and technology consulting, data and artificial intelligence, industry solutions, and the development of applications, infrastructure, and connectivity. As a leading provider of digital and AI infrastructure globally, NTT DATA, a part of NTT Group, invests significantly in R&D to support organizations and society in confidently transitioning into the digital future. To learn more, visit us at us.nttdata.com.,

Job Description: You are a seasoned and strategic Senior Solution Architect with a deep specialization in backend systems and extensive knowledge of the IT Service Management (ITSM) domain. In this role, you will be a key leader, responsible for defining the technical vision, strategy, and architecture for our ITSM platforms. You will work to ensure our systems are scalable, secure, reliable, and aligned with our overall business goals. This is a crucial position for a technically proficient and forward-thinking individual who can translate business needs into robust, innovative architectural solutions. Key Responsibilities: - Design and define the backend architecture for enterprise-level ITSM applications and services. - Develop and maintain the technical roadmap and a long-term strategy for the ITSM platform, ensuring it supports current and future business needs. - Provide architectural oversight and governance for all backend systems within the ITSM landscape, ensuring adherence to best practices, standards, and compliance requirements. - Collaborate closely with product managers, engineering teams, and key stakeholders to translate business requirements into technical specifications and architectural designs. - Evaluate and recommend new technologies, tools, and platforms to enhance ITSM capabilities and improve efficiency. - Lead the technical design and integration efforts for complex projects, including system migrations, third-party integrations, and platform upgrades. - Mentor and guide development teams on architectural patterns, coding standards, and system design principles. - Identify and mitigate architectural risks and technical debt to ensure the long-term health of the systems. Required Qualifications: Technical Expertise (Backend) - 14+ years of progressive experience in backend software engineering and architecture. - Extensive experience designing and implementing complex, high-scale systems using modern architectural patterns (e.g., microservices, event-driven architecture). - Expertise in backend languages and frameworks, with a strong focus on Java and the Spring Boot ecosystem. - In-depth knowledge of AWS and its services, as well as other major cloud platforms (Azure, GCP). - Proven experience with database design and management (both SQL and NoSQL databases). - Solid understanding of APIs (REST, GraphQL), message queues, and other integration patterns. - Knowledge of DevOps, CI/CD pipelines, and infrastructure as code (IaC) principles. - Experience working with Low Code Platform. - Extensive experience in Kafka, Multi-tenancy, OpenID Connect, Flowable, Form.io, Postgres, Docker, Kubernetes, Helm Charts. Domain Expertise (ITSM) - Proven experience as an Enterprise Architect within the IT Service Management domain. - In-depth understanding of ITSM processes and best practices, including ITIL, ITAM, and CMDB. - Hands-on experience with major ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy. - Knowledge of how to architect solutions for incident management, problem management, change management, and service catalog. Additional Company Details: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, GlobalLogic has been at the forefront of the digital revolution, helping create innovative and widely used digital products and experiences. Collaborating with clients, GlobalLogic transforms businesses and redefines industries through intelligent products, platforms, and services.,

As a Senior ServiceNow Technical Architect & Multi-Project Delivery Leader, your role will involve leading multiple concurrent ServiceNow projects from end-to-end. You will ensure architectural integrity, on-time delivery, and cross-team alignment, while also serving as a trusted advisor to business stakeholders. Your responsibilities will include: - Own the delivery of multiple concurrent ServiceNow projects, ensuring scope, timelines, and quality metrics are consistently met. - Lead project planning, resource allocation, and risk management across diverse portfolios (ITSM, ITOM, CMDB, HRSD, and custom applications). - Coordinate cross-functional delivery teams, fostering collaboration between developers, architects, business analysts, and QA teams. - Implement and maintain program governance frameworks, ensuring alignment with enterprise delivery standards and methodologies. - Act as the primary escalation point for delivery issues, proactively resolving blockers and optimizing resource utilization. You will also be responsible for defining and owning end-to-end technical architecture for all ServiceNow initiatives under management. This includes: - Translating business requirements into scalable, performant, and secure solutions, with clear technical specifications and effort estimates. - Establishing and enforcing development standards, best practices, and code quality controls across all active projects. - Guiding technical design for integrations, workflows, and platform automation, ensuring enterprise scalability. In addition, your role will involve hands-on technical leadership, stakeholder engagement & strategy, and continuous platform & delivery optimization. You should have the following qualifications and skills: - 14-17 years of IT experience, with 10+ years in enterprise platform delivery and 8+ years on ServiceNow. - Proven track record of leading multi-project delivery portfolios in enterprise environments. - Strong architectural expertise across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, CMDB). - Hands-on expertise in scripting (JavaScript, Glide APIs), UI customization, Flow Designer, and IntegrationHub. - Experience in program governance, delivery risk management, and cross-team leadership. - Exposure to AI-enabled ServiceNow capabilities (Predictive Intelligence, Virtual Agent, Process Optimization). - Excellent leadership, stakeholder management, and communication skills. This job requires a combination of strategic leadership in multi-project ServiceNow program delivery and deep technical expertise in platform architecture and implementation.,

Role Overview: As a ServiceNow Developer - ITOM, you will play a crucial role in analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. Your collaboration with cross-functional teams will ensure the successful delivery of ServiceNow applications and modules, meeting the organization's needs effectively. Key Responsibilities: - Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. - Design and develop ServiceNow applications and modules while ensuring adherence to best practices and industry standards. - Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. - Implement and configure ServiceNow IT Operations Management (ITOM) modules such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database). - Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB. - Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. - Develop and maintain integrations between ServiceNow and other monitoring tools and systems. Qualifications Required: - 5-10 years of experience in ServiceNow development. - Proficiency in ServiceNow, ITOM, Discovery, and Event Management. - Strong understanding of IT operations and management practices. - Excellent communication and collaboration skills to work effectively with cross-functional teams. (Note: No additional details about the company were present in the job description.),

As a ServiceNow Business Analyst HRSD at NTT DATA, you will play a crucial role in delivering complex customer solutions on the ServiceNow platform. Your primary responsibilities will include advising clients on best practices, collaborating with virtual team members, and contributing to multiple Agile engagements. Your hands-on experience in ITSM and HRSD environments, along with your expertise in ServiceNow modules such as Incident, Problem, Change, Knowledge, CMDB, and Service Catalog, will be key in ensuring project success. **Key Responsibilities:** - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform. - Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences. - Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables. - Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency. **Qualifications Required:** - Minimum 5+ years of hands-on experience as a Business Analyst in ITSM and HRSD environments. - Proven experience working with ServiceNow modules such as Incident, Problem, Change, Knowledge, CMDB, and Service Catalog. - Strong understanding of Agile/Scrum methodologies and experience working in Agile teams. - ServiceNow platform expertise (especially in ITSM and HRSD modules). - Experience with Business Requirements Gathering, Process Mapping, and Gap Analysis. - Proficiency in creating user stories, functional specifications, and test cases. - Familiarity with Flow Designer, Service Portal, and Performance Analytics. - Strong knowledge of UAT coordination, stakeholder communication, and training documentation. - Tools: MS Visio, Excel, Lucidchart. Join NTT DATA, a $30 billion global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team in more than 50 countries and a focus on digital and AI infrastructure, we are dedicated to moving confidently into the digital future. Explore more about us at us.nttdata.com.,

As a ServiceNow Developer, you will play a crucial role in the design, development, customization, and configuration of ServiceNow applications and modules. - Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. - Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards. - Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. - Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database). - Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB. - Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. - Develop and maintain integrations between ServiceNow and other monitoring tools and systems. - Integrate ServiceNow with other systems and applications as needed. - Work closely with cross-functional teams to deliver high-quality solutions. - Conduct unit testing and participate in quality assurance activities. - Create and maintain technical documentation. - Provide ongoing support and maintenance for ServiceNow applications. - Train end-users and support teams on new features and functionality. Qualifications Required: - Proven experience as a ServiceNow Developer with expertise in ServiceNow platform configurations and customizations. - Strong understanding of ITSM and business process automation concepts. - Proficient in JavaScript, HTML, CSS, and other web technologies. - Experience with ServiceNow integrations and web services. - ServiceNow certification(s) is a plus.,