1,729 Collection Strategy Jobs in Arcot

Job Title: Deputy Area Manager Core Collections Location - Hyderabad (Begumpet) Industry: Banking / NBFC / FintechExperience: Minimum 5 years (Core Collections) Job Summary: Responsible for driving recovery and managing core collection operations for the assigned region, ensuring target achievement, compliance, and effective team/agency management. Key Responsibilities: Manage end-to-end core collections for assigned buckets/products.Drive recovery performance and control delinquency/NPA levels.Supervise collection agencies & field executives for daily operations.Review MIS, monitor productivity, and implement corrective actions.Ensure compliance with RBI guidelines and internal processes.Coordinate on legal cases, settlements, skip tracing, and escalations.Deliver monthly/quarterly collection targets with proper planning. Skills & Qualifications: Minimum 5 years in core collections (Banking/NBFC/Fintech).Strong agency management, field operations, and negotiation skills.Good understanding of DPD buckets, NPA norms, and legal recovery.Graduate/PG with strong MIS and analytical abilities.Interested Candidates may share there resume on vedanti.abdeo@tapindia.co.in or on 9373270378

As an Analytics consultant/Manager in the collections domain, you will play a crucial role in developing and implementing effective credit card collection strategies based on deep data insights and business objectives. Your expertise in Advanced SQL, Advanced Excel, and collections strategies from the BFSI domain will be essential in deriving actionable insights from complex datasets and guiding junior team members towards improving collection performance. Key Responsibilities: - Develop and implement effective credit card collection strategies based on deep data insights and business objectives. - Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. - Perform in-depth analysis on large datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas. - Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes. - Collaborate with business stakeholders to present insights and drive data-informed decisions. - Lead multiple analytical projects with minimal supervision, ensuring high accuracy. - Mentor junior analysts in developing their analytics capabilities and understanding of risk management and collection processes. - Prepare and deliver clear, concise, and actionable presentations to senior stakeholders and cross-functional teams. Required Skills & Qualifications: - Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors. - Deep understanding of credit card collections lifecycle, definitions, and performance metrics. - Advanced SQL skills are a must, with the ability to work with large, complex datasets and develop robust queries. - Proven experience in designing and running collections strategies and performance tracking models. - Strong business acumen with the ability to translate data into business insights and actions. - Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership. - Ability to mentor and build analytical capabilities in others. - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.,

You will be working at PhonePe Limited, which offers various financial products like insurance, lending, and wealth distribution in India. Additionally, the company is involved in new consumer tech businesses such as hyperlocal e-commerce and a localized app store for the Android ecosystem. The company's vision is to provide every Indian with equal opportunities to enhance their progress by facilitating the flow of money and access to services. At PhonePe, creating the right environment for you to bring your best self to work is a top priority. You will have the autonomy to own your work from start to finish and will be encouraged to solve complex problems efficiently. If you are passionate about building platforms that impact millions, collaborating with top talents, and realizing your aspirations swiftly, PhonePe is the place for you. **Job Responsibilities:** - **Team Leadership and Management:** Lead and manage a team of Collection Executives, providing guidance and support to ensure the team achieves its targets. Collaborate with third-party recovery agencies. - **Performance Monitoring:** Drive the collections process for your assigned cluster, monitoring key performance indicators (KPIs) like resolution rates and delinquency buckets to ensure excellent client experience and operational efficiency. - **Strategy and Execution:** Develop and implement collections strategies customized to the nature of overdue accounts in your cluster. Analyze data and portfolio health to enhance collections effectiveness. - **Compliance and Process Adherence:** Ensure strict adherence to collections processes and standard operating procedures (SOPs). Uphold compliance with internal policies and regulatory guidelines. - **Reporting and Analysis:** Conduct regular reviews of the delinquent portfolio, prepare reports on cluster performance, challenges, and proposed solutions. **Functional Competencies:** - **Leadership:** Motivate and guide your team towards collections goals, offering clear direction, feedback, and coaching. - **Analytical Skills:** Utilize data to drive decision-making and identify process improvement opportunities. Analyze collection trends and performance metrics for optimizing strategies. - **Communication:** Effectively communicate with team members, senior management, and third-party agencies, articulating goals, expectations, and performance feedback clearly. - **Results-Oriented:** Demonstrate a strong drive to achieve and surpass collections targets, focusing on both short-term results and long-term milestones. **Qualifications And Attributes:** - Must be a graduate with a minimum of 5 years of experience in collections, including 1-2 years in a team lead or supervisory role. - Prior experience in a bank, new-age NBFC, or Fintech company is preferred. - Strong leadership and motivational skills. - Excellent decision-making abilities and effective performance under pressure. - Proactive and proficient communication skills. Please note that the PhonePe Full-Time Employee Benefits mentioned in the job description are not applicable for intern or contract roles. These benefits include various insurance coverages, wellness programs, parental support, mobility benefits, retirement benefits, and other additional perks. If you are interested in learning more about PhonePe, you can explore further on our blog.,

As a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations analytics, your role will involve developing and implementing effective credit card collection strategies based on deep data insights and business objectives. You will be responsible for driving collections analytics to support recovery teams, performing deep dives into large datasets using SQL, and designing Champion-Challenger strategies to enhance collection outcomes. Collaborating with business stakeholders, leading analytical projects, mentoring junior analysts, and presenting actionable insights to senior leadership are also key responsibilities in this role. Key Responsibilities: - Develop and implement effective credit card collection strategies based on deep data insights and business objectives. - Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. - Perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas. - Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes. - Collaborate with business stakeholders across departments to present insights and drive data-informed decisions. - Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy. - Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes. - Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams. Required Skills & Qualifications: - Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors. - Deep understanding of credit card collections lifecycle, definitions, and performance metrics. - Advanced SQL skills are a must - ability to work with large, complex datasets and develop robust queries. - Proven experience in designing and running collections strategies and performance tracking models. - Strong business acumen with the ability to translate data into business insights and actions. - Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership. - Ability to mentor and build analytical capabilities in others. - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Job Type: Full-time Experience: - Total: 5 years (Required) - SQL: 2 years (Required) - Collection: 4 years (Required) Work Location: In person,

You will be responsible for managing and overseeing the cluster collection operations in the assigned region. Your key responsibilities will include: - Developing and implementing collection strategies to minimize delinquency and improve recovery rates. - Monitoring and analyzing collection performance metrics to identify areas for improvement. - Ensuring compliance with all relevant regulations and internal policies. - Leading, training, and motivating a team of collection officers. - Building and maintaining relationships with internal and external stakeholders. - Conducting regular audits to ensure data accuracy and process adherence. - Preparing and presenting reports on collection performance to management. No additional details of the company are mentioned in the job description.,

As an experienced professional in credit risk management, you will be responsible for various key activities to ensure the success of strategy guardrail performance. Your specific responsibilities will include: - Assisting in the delivery of strategy guardrail performance by analyzing the relative success of the strategy suite and providing insightful recommendations for corrective actions. - Proactively identifying self-assessment issues and executing self-assessment of strategy programs to ensure they meet expected actions. - Taking ownership of prioritizing your workload and seeking opportunities for improvement. - Conducting test, learn, and rapid cycle re-forecasting of strategy financial performance. - Collaborating with the Collections & Recoveries operations team to establish an effective analytical environment for comprehensive strategy performance tracking. - Partnering with key stakeholders to develop and execute coordinated, robust, compliant, and coherent treatment strategies. Preferred Qualifications: - MBA or Masters degree in Finance or Accounting. - 5+ years of experience in credit risk management roles, preferably in consumer loans within an Indian bank, NBFC, or e-commerce start-up. Previous work in Collection strategy and analytics is a plus. - 1+ years of experience in a people management role. Required skills: - Strong analytical mindset and numeric abilities. - Excellent verbal and written communication skills. - Proficiency in credit risk analysis/underwriting principles, methods, and practices. - Proficient in MS Office with experience in data analysis tools like SQL and Tableau preferred. - Ability to approach problems quantitatively and qualitatively with attention to detail. - Strong collaboration skills and the ability to build rapport with members of other departments.,

As the Regional Collection Manager, your role will involve overseeing and managing collection activities in your assigned region. This includes developing and implementing collection strategies, managing a team of collection officers, and ensuring the achievement of collection targets while adhering to company policies and regulatory requirements. Your key responsibilities will include: - Developing and implementing effective collection strategies to minimize delinquency and maximize recovery rates. - Monitoring and analyzing collection performance to identify areas for improvement and implementing necessary corrective actions. - Managing and motivating a team of collection officers by providing guidance, training, and conducting performance evaluations. - Ensuring compliance with all relevant laws, regulations, and company policies pertaining to collections. - Building and maintaining strong relationships with internal stakeholders such as sales, credit, and legal teams. - Preparing and presenting regular reports on collection performance, trends, and forecasts. - Conducting regular audits of collection processes to maintain accuracy and efficiency. - Handling escalated customer complaints and resolving issues in a timely manner. - Staying up-to-date on industry best practices and emerging trends in collections. No additional details of the company were mentioned in the job description provided.,

As the National Manager Collection Strategy in the Farm Equipment Finance division of an NBFC, your role involves implementing and leading the collection strategy in the field area. Your responsibilities include: - Completing data analysis and managing MIS effectively. - Handling collections for the assigned state and achieving collection targets on various parameters. - Demonstrating expertise in identifying key accounts and managing a portfolio. - Consistently following up with the team and customers effectively. - Tracking and controlling delinquency bucket/location wise. - Ensuring compliance with audit/regulatory bodies, company policies, and procedures. - Coordinating and assisting the legal team in executing legal orders. - Monitoring team performance against predefined metrics to ensure efficient collections and goal adherence. - Managing MIS reports to provide feedback to top management on collection, monthly delinquency, portfolio, agency performance, legal matters, and vendor bills. - Managing productivity by setting parameters for Collection Officers/SCM/RCM Agencies and monitoring their performance. - Developing and maintaining relationships with external collection agencies and attorneys. Qualifications required for this role include: - Graduation with 15+ years of collection experience, preferably in an NBFC. - Experience in the tractor vertical is preferred. - Strong analytical and interpersonal skills with good leadership qualities.,

As a Collections Manager, your role involves designing and implementing state-specific collections strategies that are in line with national goals to drive recovery. You will be responsible for achieving targeted recovery of overdue student loans across early, late, and legal stages. To maximize recoveries, you will need to effectively utilize call centers, field operations, and agency partnerships. Your key responsibilities will include leading, mentoring, and energizing collections teams to consistently deliver high performance. It will be essential for you to track KPIs, conduct regular reviews, and upskill teams to boost efficiency and results. You must ensure compliance with debt collection laws, privacy norms, and regulatory guidelines to reduce default rates while safeguarding against legal and reputational risks. To stay ahead of evolving education loan regulations, you will need to proactively adapt strategies and partner with cross-functional teams to strengthen portfolio quality and minimize slippages. Building strong relationships with institutions, regulators, and collection agencies will be crucial to ensure smooth operations. Qualifications Required: - Previous experience in collections management or a related field - Strong leadership, mentoring, and team-building skills - Proficiency in tracking KPIs and conducting performance reviews - Knowledge of debt collection laws, privacy norms, and regulatory guidelines - Ability to adapt strategies in response to regulatory changes Join us in our mission to drive efficient and effective recovery of overdue student loans while maintaining compliance and strong relationships within the industry.,

As a Collections Manager at Credit Saison India, your primary role will be managing the assigned portfolio by driving the collections team. You will be responsible for ensuring the implementation of Collections Strategies and achieving monthly targets and bucket-wise resolution targets for the assigned region. Your key responsibilities will include: - Recruiting and Training In-house as well as outbound teams to effectively handle collections. - Identifying and empanelling Collection agencies to ensure proper collections coverage. - Conducting field collection visits to customers for achieving resolution of allocated accounts. - Managing NPA and Cost of Collections for the Region. - Collaborating with other teams including Legal/Central collections to ensure maximum recoveries. - Presenting the performance of the assigned Region to Senior Management regularly. - Ensuring Collection Process and Legal guidelines are adhered to and Collections Code of Conduct is followed. To excel in this role, you should have 5-8 years of experience in Collections with good communication skills and digital orientation. Additionally, you should have a team management role for 2+ years and experience in handling unsecured products (SME BL and PL) would be an added advantage. Credit Saison India is a Technology-Led Neo-Lending Conglomerate that offers bespoke solutions across various verticals to meet the credit needs of Individuals, SMEs, FinTech's, and NBFCs. Founded in 2018, Credit Saison India operates as an MNC subsidiary of Credit Saison Co. Ltd in Japan. The company aims to reach resilient Assets Under Management ("AUM") of US1bn in record time. For more information, visit https://www.creditsaison.in.,

As a Collections & Recovery Management professional, you will be responsible for designing and implementing collection strategies to enhance receivables and minimize delinquencies. Your key responsibilities will include: - Ensuring collection efficiency and meeting bucket-wise recovery targets. - Collaborating with legal and recovery agencies to handle tough accounts, particularly NPAs. - Monitoring overdue accounts and implementing early warning systems and preventive measures. - Analyzing delinquency trends and developing targeted recovery campaigns. - Coordinating restructuring or settlement processes in accordance with company policies. In addition to the above, you will be expected to generate MIS reports on sales performance, collection efficiency, and NPA trends. It will be essential to ensure compliance with internal policies, regulatory guidelines, and audit requirements, while maintaining customer records and upholding data confidentiality. Key Skills & Competencies: - Proficiency in team leadership and people management. - Ability in sales planning and achieving targets. - Expertise in collections strategy execution. - Familiarity with NPA management and reduction techniques. - Strong analytical and problem-solving skills. - Excellent communication and negotiation abilities. - Proficient in CRM and collection tools. - Understanding of financial products and market dynamics. Qualifications: - Graduate/Postgraduate in Business Administration, Finance, or related fields. Please note that this is a full-time position with benefits such as food provision, Provident Fund, yearly bonus, and a day shift schedule. The work location is in person.,

Job Description: About Credit Saison India Established in 2019, Credit Saison India (CS India) is one of the country's fastest-growing Non-Bank Financial Company (NBFC) lenders. CS India has verticals in wholesale, direct lending, and tech-enabled partnerships with other Non-Bank Financial Companies (NBFCs) and fintechs. The tech-enabled model, combined with underwriting capability, facilitates lending at scale, addressing India's significant credit gap, especially in underserved and under-penetrated segments of the population. CS India is committed to growing as a lender and evolving its offerings in India for the long term, focusing on MSMEs, households, individuals, and more. The company is registered with the Reserve Bank of India (RBI), holds an AAA rating from CRISIL, and CARE Ratings. With a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B, and an employee base of about 1,000 people, CS India is dedicated to providing resilient and innovative financial solutions for positive impact. Job Summary: As a data-driven and strategic professional, you will lead the collection strategy for retail and SME loans in India. Your role will involve developing, implementing, and optimizing debt collection strategies to enhance recovery rates, reduce delinquency, and ensure compliance with regulatory guidelines. To excel in this role, you must possess a strong understanding of analytics, collection processes, RBI regulations, and customer segmentation. Key Responsibilities: - Strategy Development: - Design and implement end-to-end collection strategies across delinquency buckets (soft, hard, and legal collections). - Develop risk-based segmentation to prioritize accounts and personalize recovery actions. - Optimize contact strategies (SMS, IVR, email, field visits, call center) based on customer behavior and risk profile. - Portfolio Management: - Monitor portfolio performance, delinquency trends, and recovery rates. - Identify stress segments and design focused recovery campaigns. - Analytics & Reporting: - Utilize data analytics and machine learning models to forecast recoveries and predict roll rates. - Collaborate with the data science team to enhance scoring models. - Create dashboards and performance reports for senior management. - Process Optimization: - Drive automation and digitization of collections processes. - Identify and resolve bottlenecks in existing collection flows. - Agency & Vendor Management: - Onboard and oversee third-party collection agencies and legal vendors. - Define SLAs and ensure compliance with performance metrics. - Compliance & Risk: - Ensure adherence to RBI guidelines, fair practices code, and regulatory requirements. - Implement effective control mechanisms to mitigate reputational and operational risks. Qualifications & Skills: - Bachelors degree in Business, Finance, Economics, or related field; MBA preferred. - 5-10 years of experience in debt collections, preferably in a fintech, NBFC, or bank. - Experience in managing unsecured and secured loan portfolios. - Strong knowledge of the Indian regulatory framework (RBI, DRA guidelines, SARFAESI). - Proficiency in Excel, SQL, Power BI/Tableau; knowledge of SAS/R/Python is a plus. - Excellent problem-solving, analytical, and communication skills. - Experience collaborating with cross-functional teams (tech, legal, product, operations). Preferred: - Exposure to collections strategy in digital lending or consumer finance. - Experience with AI/ML-based collection scorecards or decision engines. - Multilingual proficiency to engage with regional agencies across India.,

You will be responsible for the following roles and responsibilities: - Collection Strategy & Execution - Client Relationship Management - Reporting & Data Analysis - Process Optimization - Team Management Your skill set should include: - Graduation in any stream (Compulsory) - Post Graduation in PGDM or MBA (Preferable) - Proficiency in spoken & written English - Strong work ethics and commitments - Experience in Collections - Client Management - Keen and quick learner, flexible - Ability to interact with any level within an organization The company operates 6 days a week with Work From Office (WFO) policy. In terms of qualifications, you should have: - Logistics experience of 5 years (Preferred) - Total work experience of 7 years (Required) - B2B sales experience of 7 years (Required) You should be willing to travel up to 50% of the time and be able to work in person at the Gurgaon, Haryana location. Please note the following application questions: - Please explain the maximum number of team size you have handled - Please rate your proficiency in MS Office, PowerPoint, Excel charts & reports - Have you handled clients directly - Are you fluent in English, both spoken and written ,

Role Overview: As a Regional Collection Manager, your primary responsibility will be to oversee and manage collection activities in the assigned region. This will involve developing and implementing effective collection strategies, managing a team of collection officers, and ensuring the achievement of collection targets while upholding compliance with company policies and regulatory requirements. Key Responsibilities: - Develop and implement collection strategies aimed at minimizing delinquency and maximizing recovery rates. - Monitor and analyze collection performance to identify areas for improvement and implement necessary corrective actions. - Manage and motivate a team of collection officers by providing guidance, training, and conducting performance evaluations. - Ensure compliance with all laws, regulations, and company policies pertaining to collections. - Build and maintain strong relationships with internal stakeholders such as sales, credit, and legal teams. - Prepare and present regular reports on collection performance, trends, and forecasts. - Conduct regular audits of collection processes to ensure accuracy and efficiency. - Address escalated customer complaints promptly and resolve issues in a timely manner. - Stay informed about industry best practices and emerging trends in collections to maintain competitiveness. Qualifications Required: - Bachelor's degree in a relevant field such as Finance, Business Administration, or a related discipline. - Proven experience in collections management, with a demonstrated track record of meeting or exceeding collection targets. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Sound knowledge of relevant laws, regulations, and company policies related to collections. - Analytical mindset with the ability to interpret data and make informed decisions. - Proficiency in preparing and presenting reports. - Ability to handle customer complaints effectively and maintain a customer-centric approach. (Note: No additional details about the company were provided in the job description.),

As a Collections Strategy Development expert, you will be responsible for developing and executing effective collection strategies to ensure timely recovery of the company's loan portfolios. You will create plans for different collection scenarios based on customer segments such as new customers and high-risk customers. Your role will involve continuously assessing and improving collection processes to enhance efficiency and customer experience. Implementing technology solutions like automated reminders and CRM systems will be crucial to streamline collections efforts. In your capacity as a Team Manager, you will lead, mentor, and manage the collections team at a national level. This includes setting targets, evaluating team performance, and overseeing recruitment and training of new collections personnel. Ensuring all team members are properly trained and equipped to meet collection goals will be essential for success in this role. Your responsibilities will also include monitoring and assessing the credit risk of loan portfolios, implementing strategies to reduce default rates, and collaborating with credit risk and underwriting teams to maintain appropriate risk profiles. Regulatory compliance is paramount, and you will ensure that all collections practices adhere to RBI guidelines and other regulatory standards. Staying updated on regulatory changes and incorporating them into the company's operations will be part of your duties. Handling high-risk or complex cases, overseeing resolutions to ensure customer satisfaction, and minimizing defaults will be integral to maintaining positive customer engagement. You will analyze data to measure collections performance, identify trends, and forecast future collection needs. Reporting on collection performance, write-offs, recovery rates, and other financial metrics to senior management will be crucial for decision-making. Collaboration with other teams such as risk, credit, operations, legal, product, and tech teams is essential. Working closely with these teams to handle complex cases, escalate issues as required, and optimize the collection experience on digital platforms will be part of your daily tasks. In instances where legal recovery actions are necessary, you will oversee the legal recovery process by coordinating with external agencies, legal teams, and courts to recover debts. Managing relationships with third-party debt collection agencies when required will also fall under your purview. As part of budgeting and financial forecasting, you will manage the department's budget, set financial targets for collection efforts, and forecast cash flow to ensure timely recovery of loan amounts. Your efforts will support business growth and profitability by effectively managing the financial aspects of collections. As a Collections Strategy Development expert, you will be responsible for developing and executing effective collection strategies to ensure timely recovery of the company's loan portfolios. You will create plans for different collection scenarios based on customer segments such as new customers and high-risk customers. Your role will involve continuously assessing and improving collection processes to enhance efficiency and customer experience. Implementing technology solutions like automated reminders and CRM systems will be crucial to streamline collections efforts. In your capacity as a Team Manager, you will lead, mentor, and manage the collections team at a national level. This includes setting targets, evaluating team performance, and overseeing recruitment and training of new collections personnel. Ensuring all team members are properly trained and equipped to meet collection goals will be essential for success in this role. Your responsibilities will also include monitoring and assessing the credit risk of loan portfolios, implementing strategies to reduce default rates, and collaborating with credit risk and underwriting teams to maintain appropriate risk profiles. Regulatory compliance is paramount, and you will ensure that all collections practices adhere to RBI guidelines and other regulatory standards. Staying updated on regulatory changes and incorporating them into the company's operations will be part of your duties. Handling high-risk or complex cases, overseeing resolutions to ensure customer satisfaction, and minimizing defaults will be integral to maintaining positive customer engagement. You will analyze data to measure collections performance, identify trends, and forecast future collection needs. Reporting on collection performance, write-offs, recovery rates, and other financial metrics to senior management will be crucial for decision-making. Collaboration with other teams such as risk, credit, operations, legal, product, and tech teams is essential. Working closely with these teams to handle complex cases, escalate issues as required, and optimize the collection experience on digital platforms will be part of your

As the Head of Collections, you will lead and manage the collections function for long-tenure education loans disbursed for study abroad purposes. You are required to be a strategic thinker with hands-on experience in managing early-stage, mid-stage, and delinquent loan buckets. Your responsibilities include shaping collection strategies, building and mentoring the collections team, managing external agencies, and ensuring portfolio health while maintaining sensitivity towards the customer segment. - End-to-End Collections Ownership: - Lead collections strategy across all DPD buckets (0-180+) for long-tenure education loans, focusing on minimizing NPAs and improving recovery rates. - Team Leadership & Vendor Management: - Build, scale, and lead a high-performing in-house collections team and manage third-party collection agencies and legal partners. Define performance metrics, incentives, and escalation frameworks. - Strategy & Execution: - Design and implement risk-based segmentation and differentiated treatment strategies for various borrower profiles (students, co-applicants, parents, guarantors). - Process Optimization: - Introduce digital collections tools, automated reminders, and customer-centric approaches to reduce delinquencies while maintaining brand goodwill. - Regulatory & Compliance: - Ensure adherence to all regulatory guidelines (RBI, NBFC norms) related to collections, customer contact, grievance handling, and fair practices code. - Portfolio Monitoring & Reporting: - Monitor portfolio performance through data analytics, generate MIS reports for internal stakeholders, and present actionable insights to leadership. - Customer Engagement: - Lead initiatives to counsel borrowers on restructuring, settlement (when appropriate), and early resolution while preserving relationships. - Legal & Recovery: - Initiate legal recovery proceedings for chronic defaulters and collaborate with legal teams on litigation, arbitration, and actions as applicable. Experience: - 10+ years in Collections within NBFCs/Banks, with at least 3 years in managing long-tenure loan products (education loans). - Prior experience in education loan collections is highly preferred. Leadership: - Proven experience in team building, performance management, and cross-functional collaboration. Strategic Thinking: - Ability to balance recovery focus with empathy for student borrowers and their financial realities. Communication: - Strong interpersonal and negotiation skills, with experience dealing with senior stakeholders, law firms, and regulatory bodies. Education: - Bachelors degree in Finance, Business, or related field; MBA preferred.,

Role Overview: As a Collections Manager at Indusind Marketing & Financial Service Private Limited, you will be responsible for overseeing and managing collection activities to ensure timely recovery of dues. Your role will involve developing and implementing collection strategies, supervising and supporting the collections team, handling escalations, and maintaining detailed records of collection efforts. Effective communication and coordination with clients, team members, and stakeholders will be essential to achieve revenue targets and minimize delinquency rates. Key Responsibilities: - Develop and implement collection strategies to facilitate timely recovery of dues - Supervise and support the collections team in their day-to-day activities - Handle escalations and address customer queries related to collections - Maintain detailed records of collection efforts and customer interactions - Communicate effectively with clients, team members, and stakeholders to achieve revenue targets - Ensure compliance with debt recovery procedures and applicable laws - Analyze data and generate reports to track collection performance - Take a proactive and target-driven approach to meet collection goals Qualifications: - Excellent interpersonal, negotiation, and communication skills - Strong problem-solving abilities with attention to detail - Proficiency in building and leading a team - Experience in developing and executing collection strategies - Familiarity with debt recovery procedures and applicable laws - Strong data analysis and reporting skills - Proactive and target-driven approach - Bachelor's degree in Finance, Business Administration, or a related field (preferred) - Prior experience in collections, recovery, or related roles is advantageous,

As a Finance Manager at Sustainable Agro-commercial Finance Ltd. (SAFL), your role will involve overseeing financial operations and ensuring effective credit and collection strategies. Your responsibilities will include: - Developing and implementing credit and collection strategies to support small farmers and rural communities - Managing and supervising a team to ensure efficient financial operations - Utilizing your analytical and problem-solving skills to address financial challenges - Communicating effectively with stakeholders and fostering strong interpersonal relationships - Ensuring compliance with relevant regulations and requirements To excel in this role, you should possess the following qualifications: - Strong understanding of finance, credit, and collection strategies - Experience in team management and supervisory roles - Excellent analytical and problem-solving skills - Proficient in communication and interpersonal skills - Solid knowledge of relevant regulations and compliance requirements - Bachelor's degree in Finance, Business Administration, or a related field - Experience in NBFC or a similar industry is preferred - Proficiency in using financial software and Microsoft Office applications SAFL, a non-banking finance company established in 2011, aims to empower farmers, increase agricultural production, and promote rural prosperity. Backed by key shareholders like International Finance Corporation (IFC) and Mandala Capital AG Ltd, SAFL provides diverse financing options for agricultural and small business activities. With 67 offices across Maharashtra, Karnataka, and Madhya Pradesh, SAFL is committed to expanding pan-India in the next five years.,

As a Case Allocation Coordinator, your primary responsibilities will include allocating cases, managing the HO WO pool in collaboration with Central agencies, and representing cases as required. You will serve as the main point of contact for the field team regarding technical challenges encountered in FinnOne. Additionally, you will be responsible for setting allocation rules in coordination with the IT team, ensuring timely resolution of ICRM queries related to Collection issues, and maintaining the clearance ratio through proper representation to meet specified targets. It is crucial to adhere to the defined turnaround time (TAT) for completing special projects and ensure that system rules are established promptly and align with the predefined logic. Your goal should be to resolve the maximum number of cases without escalating them to the field team and allocate HO WO cases to central agencies based on a stable pool while closing CRM queries within the assigned TAT. You will also be responsible for maintaining the TAT for hold cases eligible for representation and ensuring the timely release of higher bucket cases that are on hold. Your attention to detail and ability to effectively coordinate with various teams will be vital in fulfilling these responsibilities.,

As a Zonal Portfolio Manager for the West region (Wheels) based in Pune, with coverage across Maharashtra, Gujarat, and MP, you will have the following responsibilities: - Drive collections strategy for wheels - Lead regional teams and field agencies for recovery operations - Manage legal recoveries including demand notices, SARFAESI, suits, and arbitration - Ensure compliance with RBI norms and internal policies - Collaborate with Credit/Product teams on risk & portfolio insights Your impact will be measured based on the following Key Performance Indicators (KPIs): - Recovery % (bucket-wise / vintage) - Reduction in 30+/60+/90+ delinquency - Legal resolution outcomes - Cost of Collection (COC) - Agency productivity & compliance To excel in this role, you should: - Be a Graduate / MBA with 12-20 years of experience in wheels collections - Have sound knowledge of legal processes such as SARFAESI, arbitration, and suit filings - Demonstrate proven experience in team leadership, MIS & stakeholder management - Possess regional knowledge of Western India (Maharashtra, Gujarat, MP) - Enjoy a strategic leadership role with high visibility - Benefit from an attractive CTC + performance incentives - Be part of a future-focused, growth-driven environment (Note: No additional details about the company were mentioned in the provided job description.) As a Zonal Portfolio Manager for the West region (Wheels) based in Pune, with coverage across Maharashtra, Gujarat, and MP, you will have the following responsibilities: - Drive collections strategy for wheels - Lead regional teams and field agencies for recovery operations - Manage legal recoveries including demand notices, SARFAESI, suits, and arbitration - Ensure compliance with RBI norms and internal policies - Collaborate with Credit/Product teams on risk & portfolio insights Your impact will be measured based on the following Key Performance Indicators (KPIs): - Recovery % (bucket-wise / vintage) - Reduction in 30+/60+/90+ delinquency - Legal resolution outcomes - Cost of Collection (COC) - Agency productivity & compliance To excel in this role, you should: - Be a Graduate / MBA with 12-20 years of experience in wheels collections - Have sound knowledge of legal processes such as SARFAESI, arbitration, and suit filings - Demonstrate proven experience in team leadership, MIS & stakeholder management - Possess regional knowledge of Western India (Maharashtra, Gujarat, MP) - Enjoy a strategic leadership role with high visibility - Benefit from an attractive CTC + performance incentives - Be part of a future-focused, growth-driven environment (Note: No additional details about the company were mentioned in the provided job description.)