1 Call Transaction Jobs nearby Sonipat

Dear Candidates,                              We Required Accountant for Ganour location for a Manufacturing company. Salary :- 25k-32k Exp. :- 4 yrs & Above __________________________________________________________________________________ Call & WhatsApp us :- 7988339248 ( Mr. Hitesh ) __________________________________________________________________________________ JOB DESCRIPTION :-  1. Good Knowledge of Tally billing & Accounts Data maintaining. 2. Good Knowledge of GST , TDS. 3. Good Knowledge of Recording, verifying, and entering transactions, preparing financial statements, and reconciling accounts. 4. Good Knowledge of overseeing the financial and accounting practices of a company  

Job Title: International Voice Customer Support Executive Location: Ahmedabad, Gujarat Job Type: Full-Time (Work from Office) Experience: 0-5 years (Freshers Welcome) Shift: Night Shift (Cab Facility Provided) About the Role We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidate will handle inbound and outbound calls for our global clients, providing excellent support and ensuring customer satisfaction. Key Responsibilities Handle international customer calls professionally and efficiently. Resolve customer queries and issues in a timely manner. Provide accurate product/service information to customers. Maintain records of customer interactions and transactions. Meet performance targets such as quality, customer satisfaction, and productivity. Collaborate with team members and report to the team leader. Required Qualifications & Skills Education: Graduate in any discipline (mandatory). Experience: 0-5 years in International Voice Process or Customer Support. Freshers with excellent communication skills are encouraged to apply. Communication: Excellent verbal and written English communication skills. Personality: Confident, polite, and customer-oriented. Technical Skills: Basic computer knowledge and ability to work with CRM tools. Flexibility: Comfortable working in rotational or night shifts.

Job Title: International Voice Customer Support Executive Location: Ahmedabad, Gujarat Job Type: Full-Time (Work from Office) Experience: 05 years (Freshers Welcome) Shift: Night Shift (Cab Facility Provided) About the Role We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidate will handle inbound and outbound calls for our global clients, providing excellent support and ensuring customer satisfaction. Key Responsibilities Handle international customer calls professionally and efficiently. Resolve customer queries and issues in a timely manner. Provide accurate product/service information to customers. Maintain records of customer interactions and transactions. Meet performance targets such as quality, customer satisfaction, and productivity. Collaborate with team members and report to the team leader. Required Qualifications & Skills Education: Graduate in any discipline (mandatory). Experience: 05 years in International Voice Process or Customer Support. Freshers with excellent communication skills are encouraged to apply. Communication: Excellent verbal and written English communication skills. Personality: Confident, polite, and customer-oriented. Technical Skills: Basic computer knowledge and ability to work with CRM tools. Flexibility: Comfortable working in rotational or night shifts. What We Offer Attractive salary package with performance incentives. Cab facility (pick-up and drop) for night shifts. Paid training and growth opportunities. Dynamic and friendly work environment. Opportunity to work with international clients and build a global career. Location Office Location: Ahmedabad, Gujarat How to Apply Interested candidates can share their updated resume at [anshika.verma@impetusconsultants.com] or contact us at [8979155350] for more details.

As a candidate for this role, you will be expected to have the following qualifications and skills: - Must have working knowledge on GDS (any) - Must have knowledge of working on GDS - Must have knowledge of Refunds, Fares & pricing - Travel certification is required - Must have knowledge of different fare and routing types - Good communication skills - Good Travel geographical knowledge - Maintaining high accuracy and productivity standards, and should have willingness to learn You will also be responsible for the following key responsibilities: - Interaction with clients through email for query resolution - Building and maintaining good working relationships with customers - Participating in process improvement initiatives - Being flexible and change-ready in a dynamic work environment (Note: No additional details of the company were provided in the JD),

Role Overview: Evalueserve is a global leader in delivering innovative solutions to clients, including Fortune 500 companies. As a member of the Professional Services & Asset & Wealth Management team, you will work on projects that shape the future of businesses. You will be part of a dynamic team leveraging cutting-edge technologies and deep industry expertise to drive impact for clients. Key Responsibilities: - Conduct credit analysis using credit metrics like liquidity, coverage, and solvency - Develop and maintain excel-based financial models with forecasts and benchmarking companies on financial and operating metrics - Build detailed financial models incorporating industry research, capital structure analysis, peers comparison, and recovery analysis - Review credit agreements and bond indentures for covenant package and integrate them into models for covenant testing - Publish quarterly and annual write-ups on portfolio companies with investment recommendations based on trends and financial model projections - Explain industry drivers, company KPIs, business strategy, model assumptions, and investment recommendations to clients and onshore team - Perform extensive company valuation using approaches like DCF, DDM, Trading multiples, and transaction multiples - Summarize earnings conference calls on a quarterly basis - Write credit reviews including Credit Ratios Analysis, Covenant Analysis, Capital Structure Analysis - Analyze the impact of macro and qualitative factors on the creditworthiness of a company - Identify credit strengths and weaknesses, prepare financial models using financial statements, debt schedule, and financial forecast - Extract debt-related information such as price, maturity, Yield, Z-spread, CDS from databases Qualifications Required: - CA / MBA (Finance); CFA (added advantage) - Strong accounting and financial skills - Good analytical skills - Excellent understanding of credit research concepts - Ability to meet tight deadlines and ensure timely completion of tasks - Good listening skills - Ability to implement new working styles - Ability to identify proactive ways of contributing to the company's goals and mission - Knowledge of databases (such as Bloomberg and Reuters) and other financial data systems - Excellent communication and interpersonal skills - Proficiency in MS Office,

As a Customer Service Representative, your role will involve professionally answering calls and providing information about products and services. You will be responsible for taking input on issues and ensuring their proper redressal. Maintaining accurate records of transactions and interactions will be a key part of your responsibilities. Additionally, you will need to follow up appropriately and in a timely manner whenever necessary. In case of unresolved queries, you will be required to escalate them to the respective departments for accurate redressal. Key Responsibilities: - Answering calls and providing information about products and services - Recording transactions and interactions - Following up appropriately and in a timely manner - Escalating unresolved queries to respective departments Qualifications Required: - Excellent communication skills - Ability to handle customer queries effectively - Strong attention to detail - Good problem-solving skills Please note: This is a full-time position suitable for freshers. The work location is in Faridabad, Haryana.,

Role Overview: As a Technical Support Specialist, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue - Update your availability in the RAVE system to ensure productivity of the process - Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions - Follow standard processes and procedures to resolve all client queries - Resolve client queries as per the SLAs defined in the contract - Access and maintain internal knowledge bases, resources, and frequently asked questions to aid in and provide effective problem resolution to clients - Identify and learn appropriate product details to facilitate better client interaction and troubleshooting - Document and analyze call logs to spot most occurring trends to prevent future problems - Maintain and update self-help documents for customers to speed up resolution time - Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution - Ensure all product information and disclosures are given to clients before and after the call/email requests - Avoid legal challenges by complying with service agreements - Deliver excellent customer service through effective diagnosis and troubleshooting of client queries - Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions - Assist clients with navigating around product menus and facilitate better understanding of product features - Troubleshoot all client queries in a user-friendly, courteous, and professional manner - Maintain logs and records of all customer queries as per the standard procedures and guidelines - Accurately process and record all incoming calls and emails using the designated tracking software - Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business - Organize ideas and effectively communicate oral messages appropriate to listeners and situations - Follow up and make scheduled call backs to customers to record feedback and ensure compliance with contract/SLAs - Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client - Undertake product trainings to stay current with product features, changes, and updates - Enroll in product-specific and any other trainings per client requirements/recommendations - Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client - Update job knowledge by participating in self-learning opportunities and maintaining personal networks Qualifications Required: - Strong technical support skills - Excellent communication and customer service skills - Ability to troubleshoot technical issues effectively - Attention to detail and ability to follow processes and procedures - Willingness to learn and adapt to new technologies and products - Ability to work well in a team environment and collaborate with colleagues and supervisors,

As a Real Estate Sales Associate at Ebase Infratech Pvt. Ltd., Channel Partner of Top Developers in NCR, you will be an essential part of the dynamic team specializing in marketing and sales of residential and commercial properties. Your role will involve actively engaging with clients, conducting site visits, and closing transactions to help customers find their ideal property in the NCR region. - Actively manage and convert leads provided by the company through various platforms such as calls, emails, and walk-ins. - Understand client requirements and suggest suitable properties (residential/commercial) accordingly. - Coordinate and conduct property site visits with potential buyers. - Build and maintain strong relationships with clients to encourage referrals and repeat business. - Maintain in-depth knowledge of property listings, market trends, pricing, and developers" offerings in the NCR region. - Follow up with clients post-visit and manage the documentation process in collaboration with the legal and CRM team. - Meet or exceed monthly and quarterly sales targets. - Graduate in any discipline; MBA in Sales/Marketing is a plus. - 1-3 years of experience in real estate sales or a client-facing sales role (Freshers with strong communication skills may also apply). - Strong communication, negotiation, and interpersonal skills. - High level of enthusiasm, professionalism, and a passion for real estate. - Own conveyance and willingness to travel for site visits within NCR.,

Role Overview: As a Fund Accounting professional, you will be responsible for working on Private Equity Fund Operations including Fund and Financial Accounting tasks such as Book Keeping, Journal Posting, and Preparation of Financial Statements. Your expertise in preparing Financial Statements, calculating Management fee, Performance fee, and NAV will be crucial. You will handle tasks like Management Fee Carried Interest and Expense Calculation & Posting, Capital Calls, Reconciliation (Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting), Valuation of Portfolio Investments, and preparing and submitting Fund and Investor Reports accurately as per SLA. Key Responsibilities: - Work on Private Equity Fund Operations including Fund / Financial Accounting tasks like Book Keeping, Journal Posting, and Preparation of Financial Statements. - Prepare Financial Statements, calculate Management fee, Performance fee, and NAV. Work on Waterfall Distribution. - Handle tasks related to Management Fee Carried Interest and Expense Calculation & Posting, Capital Calls, and Reconciliation (Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting). - Track Capital Transactions, perform Valuation of Portfolio Investments. - Prepare and submit Fund and Investor Reports accurately as per SLA. Qualifications Required: - Bachelor's or Master's degree - Qualified CA, US CMA, or CPA certification - Domain Knowledge in Private Equity / Hedge Fund (Preferred) (Note: No additional details of the company were provided in the job description.),

As an Audit Analyst, your role involves auditing calls, emails, and chats (live, recorded, and remote) and scoring them using a defined audit form. You are responsible for documenting the audited interactions in the specified form and meeting the audit targets within the set timelines. Providing structured and timely feedback to representatives and management to enhance individual and team performance is a crucial part of your responsibilities. Additionally, you will evaluate the readiness of new hires post-training and support the training and operations team in reviewing training materials. Key Responsibilities: - Audit calls, emails, and chats based on defined criteria - Document audited interactions accurately - Meet audit targets within specified timelines - Provide actionable feedback to improve performance - Assess new hires post-training - Assist in reviewing training materials - Generate and send reports to stakeholders - Ensure compliance with quality and regulatory requirements - Maintain daily productivity levels - Participate in calibration sessions - Monitor quality records and report outcomes - Follow escalation procedures for anomalies - Provide business insights and data-based recommendations - Interact with clients and internal stakeholders Qualifications Required: - Minimum 1+ years of experience, preferably in Digital Marketing/Google Ads - Exposure to BPO/Call Centre environment - Understanding of Quality Audit processes for voice and non-voice operations - YB/GB certification preferred In addition to the above responsibilities, you should be willing to work in 24*7 shifts. Your role is essential in enhancing and maintaining the transaction quality of the process. Collaborating with operations and team leaders to implement innovative methods for improving quality scores is a key aspect of your job. It is important to adhere to organizational compliance guidelines and process procedures while interacting with clients and the head of operations.,

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording, tracking, and documenting all queries received, following standard processes and procedures to resolve client queries, accessing and maintaining internal knowledge bases, resources, and frequently asked questions, identifying and learning appropriate product details, documenting and analyzing call logs to spot trends, maintaining and updating self-help documents for customers, identifying red flags and escalating serious client issues, ensuring all product information and disclosures are given to clients before and after the call/email requests, and avoiding legal challenges by complying with service agreements. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue - Update your availability in the RAVE system to ensure productivity of the process - Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions - Follow standard processes and procedures to resolve all client queries - Resolve client queries as per the SLAs defined in the contract - Access and maintain internal knowledge bases, resources, and frequently asked questions to aid in and provide effective problem resolution to clients - Identify and learn appropriate product details to facilitate better client interaction and troubleshooting - Document and analyze call logs to spot most occurring trends to prevent future problems - Maintain and update self-help documents for customers to speed up resolution time - Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution - Ensure all product information and disclosures are given to clients before and after the call/email requests - Avoid legal challenges by complying with service agreements - Deliver excellent customer service through effective diagnosis and troubleshooting of client queries - Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions - Assist clients with navigating around product menus and facilitate better understanding of product features - Troubleshoot all client queries in a user-friendly, courteous, and professional manner - Maintain logs and records of all customer queries as per the standard procedures and guidelines - Accurately process and record all incoming calls and emails using the designated tracking software - Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business - Organize ideas and effectively communicate oral messages appropriate to listeners and situations - Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract/SLAs - Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client - Undertake product trainings to stay current with product features, changes, and updates - Enroll in product-specific and any other trainings per client requirements/recommendations - Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client - Update job knowledge by participating in self-learning opportunities and maintaining personal networks Qualifications Required: - Mandatory Skills: Institutional_Finance_Buy_Side_Others - Experience: 1-3 Years Additional Company Details: Wipro is building a modern end-to-end digital transformation partner with ambitious goals. They are looking for individuals inspired by reinvention and constant evolution. The company encourages employees to design their own reinvention and offers a purpose-driven environment for personal and professional growth. Applications from people with disabilities are explicitly welcome.,

As an Accounts Receivable Specialist, your primary responsibility is to provide active support to a group of owned/managed hotels in managing Accounts Receivable (AR). Your role includes maximizing cash-flow opportunities through effective credit control, cash collection, and follow-up with customers for timely query resolution. This involves activities such as cash application, accounts reconciliation, setting up new customer accounts, credit reference checks, and revising credit limits to ensure accuracy and adherence to agreed SLA and procedures. Key Responsibilities: - Perform and maintain hotels Accounts Receivable with full accuracy in accordance with Service Level Agreements. - Effective and regular follow-up with customers for outstanding receivables. - Addressing all aged (60+) items regularly and escalating as needed. - Ensuring processes and procedures are followed regarding customer contacts and adhering to process policy. - Proactively informing about any customer issues and escalating when necessary. - Regular interaction and lead calls with customers and business teams. - Independently handling and resolving process-related issues. - Assisting the TL/AM or Manager in various Reports/Tracker/Calls/process level key activities, improvement initiatives, automation, and driving efficiency. - Keeping all customer records up to date, documenting conversations, and maintaining all processes as agreed. - Regular interaction with various teams across functions. - Providing full support in addressing all audit queries on a timely basis. Qualifications Required: - Education: Associate degree or bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience. - Experience: A minimum of 2-3 years of progressive work-related experience with demonstrated proficiency in Accounts Receivable functions. - Technical Skills and Knowledge: - Demonstrated intermediate level knowledge of PeopleSoft or other enterprise financial systems and Microsoft Office (Outlook, Word, Excel). - Effective verbal, reading, and written English communication skills. - Proficiency in recognizing and resolving problems or inconsistencies in transactions and systems. In this role, you will play a crucial part in maintaining accurate Accounts Receivable records, maximizing cash-flow opportunities, and ensuring timely resolution of customer queries. Your attention to detail, proactive communication, and problem-solving skills will be essential for success in this position.,

Role Overview: As an Investment Banking Intern at eFuture Ventures, you will have the opportunity to be a part of a dynamic team for a 6-month full-time paid internship in Gurgaon. This role will provide you with hands-on exposure to startup fundraising, investor relations, and deal execution. There is a potential for this internship to convert into a full-time position based on performance. Key Responsibilities: - Assist in presenting fundraising mandates to Angel Investors, Family Offices, and Micro VCs - Build relationships with Angel Investors, Family offices, and VCs - Coordinate with startup founders to schedule investor interactions and deep dive calls - Participate in investor calls and assist in follow-ups - Help prepare investment materials like pitch decks, one-pagers, and data rooms - Contribute to financial model reviews and valuation analysis - Assist in closing investment transactions with the Investor Qualification Required: - B.Com/BBA students graduating in Year 2025 - Strong interest in investment banking, venture capital, or startup finance - Good communication and interpersonal skills - Proficient in Excel, PowerPoint, and digital tools - Previous internship or project experience in finance/startups is a plus Please note: This role carries a high potential for full-time employment upon successful completion of the internship.,

As an HR Operations Associate at NTT DATA Services, you will play a crucial role in supporting Human Resources (HR) transactions, hiring processes, and maintaining employee documentation. Your responsibilities will include: - Assisting with New Employee Orientations and ensuring complete personnel files are maintained. - Performing HR activities on SAP/SuccessFactors platform throughout the employee life cycle. - Supporting document audits and scanning/uploading documentation for audits or legal requirements. - Handling Tier One general inquiries for Global People and processing HR transactions according to guidelines. - Managing calls and emails from employees and HR staff with proficient communication skills. - Completing tasks within established timelines, multitasking effectively, and embracing new business process changes. - Adapting to new systems/technology and undertaking other assigned responsibilities. Qualifications required for this role include: - Relevant Master's degree or equivalent education and experience. - Willingness to work in a 24/5 shift model. - Intermediate proficiency in MS Office applications. - Strong attention to detail, organizational skills, and ability to work independently. - Excellent communication and interpersonal skills. - Capacity to handle confidential information with discretion and diplomacy.,

As a Language Specialist at IHG Hotels & Resorts, your role will involve translating, interpreting, and providing assistance with language to support the team in completing the required activities. Your main responsibility will be to ensure language proficiency assistance is provided as needed. Key Responsibilities: - Follow up effectively and regularly with customers for outstanding receivables - Address all aged (90+) past due items regularly and escalate when necessary - Ensure processes and procedures are followed for customer contacts, adhering to policies and legal requirements - Proactively inform about any customer issues and escalate them - Ensure accurate billing of the hotel for monthly fees - Develop and maintain relationships with hotels by obtaining necessary information and tactfully explaining service limitations - Conduct reconciliation for customers, research unapplied cash, and prepare accurate reports - Provide accurate statements, reports, and data to internal and external customers within assigned timelines - Respond timely to internal and external customer inquiries - Keep customer records up to date, document call logs/conversations, and maintain processes as agreed - Provide backup support during leaves and assist other team members as needed - Address reports and queries within specified timelines - Manage other portfolios and responsibilities as assigned Qualifications Required: - Education: Associate Degree or Bachelor's Degree in a relevant field or equivalent work experience - Experience: Minimum of 3-4 years of progressive work-related experience in functions related to the position - Technical Skills: Intermediate knowledge of PeopleSoft or similar financial systems, proficiency in Microsoft Office, effective verbal and written communication skills in Japanese and English, ability to recognize and resolve problems in transactions and systems IHG Hotels & Resorts is committed to delivering True Hospitality for Good globally, with a focus on growth and performance. The company values connections and collaboration, offering a hybrid work model that blends office and remote working. As an employee, you will have access to benefits such as room discounts, recharge days, and volunteering opportunities through the myWellbeing framework, supporting your health, lifestyle, and workplace wellbeing. Join IHG Hotels & Resorts and start your journey today by hitting the "Apply" button.,

As a Treasury and Risk Senior Analyst at Accenture, your role will involve determining financial outcomes by collecting operational data/reports, conducting analysis, and reconciling transactions. Specifically, you will be responsible for trade capture in middle office systems, allocation, transaction reporting, and lifecycle management for derivative products. What are we looking for in a candidate for this role - Working knowledge of hedging activities for assigned clients - Leading monthly book closure discussions and resolving open issues with clients - Preparation of hedge accounting entries, including derivatives and hedging instruments - Reconciling hedge-related accounts and ensuring accurate recording of gains, losses, and fair value adjustments - Supporting month-end and quarter-end closing processes related to hedge accounting - Good communication and stakeholder management skills - Supporting SOX audits and governance reporting requirements - Ensuring compliance with relevant accounting standards (e.g., IFRS 9, US GAAP) and regulatory requirements - Collaborating with treasury, risk management, and audit teams to ensure compliance with regulatory and accounting requirements - Assisting in preparing disclosures related to hedge accounting for financial statements - Supporting internal controls and process improvements in hedge accounting activities - Performing Root Cause Analysis on issues and suggesting appropriate corrective actions - Derivatives Middle Office SAP/Oracle Experience - Experience working in a BPO environment or outsourcing setting - Excellent analytical, problem-solving, and organizational skills - Strong attention to detail and accuracy - Accounting Reconciliation, Accounting Journal Entries, Process Improvements - Commitment to quality, Detail orientation, Ability to meet deadlines, Problem-solving skills, Strong analytical skills Roles and Responsibilities: - You will be required to analyze and solve increasingly complex problems - Your day-to-day interactions will be with peers within Accenture - You may have some interaction with clients and/or Accenture management - You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments - The decisions you make will impact your own work and may impact the work of others - In this role, you will be an individual contributor and/or oversee a small work effort and/or team - Please note that this role may require you to work in rotational shifts - Must be able to propose process improvement ideas that can reduce time, improve accuracy, or enhance controls - Basic understanding of hedge accounting standards (IFRS 9, US GAAP, etc.) - Familiarity with financial instruments, derivatives, and risk management concepts,

**Role Overview:** The TTS Analytics team at Citi provides analytical insights to various functions within the global Treasury & Trade Services business. The team focuses on driving acquisitions, cross-sell, revenue growth, and improvements in client experience by extracting insights, identifying business opportunities, converting problems into analytical frameworks, and using big data tools and machine learning algorithms. **Key Responsibilities:** - Work on multiple analyses throughout the year on business problems related to the client life cycle in the TTS business - Leverage various analytical approaches, tools, and techniques to provide data-driven insights to business and functional stakeholders - Utilize multiple data sources such as client profile & engagement data, transactions & revenue data, digital data, and unstructured data like call transcripts **Qualifications Required:** - Bachelors Degree with 4+ years of experience in data analytics, or Masters Degree with 2+ years of experience in data analytics - Must have experience in marketing analytics, various analytical methods, and predictive modeling using Machine Learning - Good to have experience in financial services, digital marketing, digital experience domain knowledge, and unstructured data analysis using NLP/Text Mining **Additional Company Details:** The TTS Analytics team plays a crucial role in providing insights and solutions to drive growth and enhance client experience within the Treasury & Trade Services business at Citi. This Job Description is for a Business Analytics Analyst 2 (C10) role in the TTS Analytics team, reporting to the AVP/VP leading the team. The role involves working on a variety of business problems across the client life cycle using analytical methodologies and tools like Python/R, SQL, PySpark, Hive, Scala, MS Excel, PowerPoint, and potentially Tableau. Strong analytical, problem-solving, communication, and interpersonal skills are essential for this role. If you are a person with a disability and need accommodation to use search tools or apply for a career opportunity at Citi, review Accessibility at Citi.,

As an HR Operations Associate at NTT DATA Services, your role involves providing day-to-day support for Human Resources transactions, hiring processes, filing, and inventory management. You will ensure that all employee information and documentation are accurately entered and maintained in HR systems and hardcopy files. Additionally, you will be responsible for addressing employee queries promptly and accurately, escalating issues when necessary to the appropriate HR personnel or department. Your key responsibilities will include: - Assisting with New Employee Orientations and maintaining complete personnel files, including the proper documentation of legal forms. - Performing HR-related activities on SAP/SuccessFactors platform, focusing on the employee life cycle from Hire to Retire. - Supporting document audits by scanning and sending/uploading documentation for internal/external audits or as per Legal/HR Business Partner requirements. - Handling Tier One general inquiries for Global People and processing various HR transactions following laid guidelines/SOPs. - Managing calls and emails from employees and other HR staff with proficient English communication skills. - Ensuring timely responses to email inquiries and assigned tickets with proficient writing skills. - Completing tasks within the established turnaround time, multitasking effectively on a daily basis, and being open to new business process changes and technology adaptations. - Undertaking any other responsibilities or tasks as assigned by the management. Qualifications required for this position: - Relevant Masters degree or equivalent combination of education and experience. - Willingness to work in a 24/5 shift model. - Intermediate level proficiency in MS Office tools such as Word, Excel, Outlook, PowerPoint, and SharePoint. - Strong attention to detail, organizational skills, and the ability to work independently. - Excellent communication and interpersonal skills to handle confidential information with utmost confidentiality, tact, and diplomacy.,

In this role at McKinsey & Company in India, you will be responsible for a variety of activities related to the general accounting process. As an active member of the general accounting team, you will ensure timely support to the office on various accounting processing and recording, preparation of transactions for the office to record & support, and collaborate on seamless accounting operations. - Regularly analyze general accounting transactions, reconciliations, and schedules - Identify improvement areas and recommend new ideas to enhance the efficiency of the overall process - Participate in day-to-day general accounting, processing accounting records, and ensuring adherence to business process documentations - Coordinate with various global offices as part of the US GAAP accounting team - Prepare balance sheet reconciliations to ensure accuracy and accountability - Establish strong engagement with local offices globally, participating in monthly governance calls - Handle ad hoc requests by understanding the end-to-end accounting flow of various service lines - Identify automation opportunities, lead projects, and act as a thought partner to McKinsey offices In return for your drive, determination, and curiosity, McKinsey & Company will provide you with continuous learning opportunities, a voice that matters, a global community, and exceptional benefits. You will have the resources, mentorship, and opportunities to help you quickly broaden your expertise and contribute to work that truly makes a difference. Qualifications and Skills: - MBA, CMA, CA-Inter, or be a finalist, or hold a master's degree in accounting - 4+ years of work experience in general accounting, preferably within a multi-national shared service setting - Proficiency in SAP, Microsoft Office, and a strong understanding of accounting concepts,

As a Joint Recovery Processing / Chargeback Analyst reporting to a Supervisor of Joint Recovery Processing at Presidents Choice Financial, you will be part of a team conducting financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, this specialized position will lay a solid foundation for your career in Credit Card Operations. **Key Responsibilities:** - Provide exceptional customer service by handling inbound/outbound inquiries related to general queries, chargeback cases, fraud cases, and online disputes. - Respond to cardholder requests regarding the status of their dispute/fraud claim throughout the case lifecycle. - Analyze and process Fraud/Dispute cases using the TDR case management system, meeting internal service levels. - Manage all phases of the chargeback lifecycle following Association Rules and Regulations. - Investigate potential fraud cases proactively and process Retrieval requests as needed. - Process cardholder and non-cardholder-initiated disputes for monetary recovery. - Handle merchant challenges, rebuttals, and next steps in the chargeback process. - Maintain a thorough understanding of Association Rules and Regulations, identifying potential fraud trends. - Utilize data analysis tools for trending analysis in fraud cases. - Contact cardholders for transaction verification and cooperate with law enforcement agencies. - Report customer feedback, mentor new employees, and adhere to Quality Standards and PCI compliance. - Participate in team meetings, one-on-ones, coaching, and follow NTT DATA Code of Conduct and Credit Card Standards. **Qualifications Required:** - Demonstrated analytical and problem-solving skills. - Proficiency in Microsoft Suite Applications. - Excellent communication skills and interpersonal skills. - Adaptability, flexibility, reliability, and willingness for continuous learning. - Ability to work within time constraints and implement change efforts. - Working knowledge of PCs, strong keyboarding skills, and positive attitude. - Minimum 1-2 years of credit card and/or financial experience. - Customer Service experience and recoveries/chargeback experience in the financial services sector. - Familiarity with Association rules and regulations, TS2/TCS knowledge considered an asset. This role offers you the opportunity to apply your expertise in Risk Operations/Financial Services to a specialized position in Credit Card Operations at Presidents Choice Financial, providing a platform for career growth and development.,