enhancement-points-jobs-in-gurgaon, Gurgaon

71 Enhancement Points Jobs in Gurgaon

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posted 3 days ago

Process Lead

Amazon Development Centre India Pvt Ltd
Amazon Development Centre India Pvt Ltd
experience3 to 7 Yrs
Salary4.5 - 9 LPA
location
Gurugram
skills
  • spanish literature
  • spanish
  • c1
Job Description
Description At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesThe candidate actively seeks to understand Amazons core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Experience in managing process and operational escalations Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Basic Qualifications A Bachelors Degree and relevant work experience of 3+ years. Excellent level of English and Spanish, C1 level or above. Candidate must demonstrate ability to analyze and interpret complex SOPs. Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. Strong communication and interpersonal skills to effectively guide and mentor associates. Ability to work collaboratively with cross-functional teams. Thoroughly understand multiple SOPs and ensure adherence to established processes. Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. Lead and participate in process improvement initiatives. Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. Adaptive to change and able to work in a fast-paced environment. Preferred Qualifications Experience with Artificial Intelligence interaction, such as prompt generation.
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posted 4 days ago

Workday Application Specialist - HCM

AML RightSource India Private Limited
experience6 to 10 Yrs
location
Noida, Uttar Pradesh
skills
  • Issue resolution
  • Process optimization
  • Data management
  • Automation
  • Training
  • Disaster recovery
  • Workday module configuration
  • Business requirements analysis
  • System upgrades
  • Vendor collaboration
  • Data protection
  • Functional solutions
Job Description
Reporting to the Workday Architect / Manager, your role as a Workday Application Specialist involves ensuring the optimal configuration, maintenance, and enhancement of your assigned Workday module to support the organization's operational and strategic objectives. You will collaborate with business stakeholders, the Workday administration team, and cross-functional teams to gather and translate business requirements into effective module-specific configurations, ensuring seamless functionality and process efficiency. Your responsibilities include driving module-specific issue resolution, supporting system upgrades, and implementing changes to maximize the value of your designated Workday module while maintaining alignment with the overall Workday architecture. **Duties and Responsibilities:** - Collaborate with business stakeholders and the Workday Architect / Manager to gather and analyze module-specific business requirements, translating them into effective configurations and solutions. - Implement, configure, and maintain the assigned Workday module to ensure optimal performance, scalability, and alignment with organizational needs. - Oversee and document all changes made within the assigned module, ensuring compliance with organizational standards and the overall Workday architecture. - Manage and resolve module-specific issues reported through the Workday ticketing system, troubleshooting errors, documenting solutions, and escalating complex issues to the Workday Architect / Manager as needed. - Support module-specific aspects of system upgrades, including testing, validation, and user communication to ensure seamless transitions and minimal disruption. - Identify opportunities to optimize processes within the assigned module, recommending and implementing enhancements to improve efficiency and user experience. - Work closely with the Workday administration team, HR Workstream, Technical Workstream, Recruiting, and IT Operations to ensure module-specific solutions align with broader system goals. - Maintain and update module-specific data and configurations, ensuring accuracy and compliance with organizational policies and licensing requirements. - Identify and implement module-specific automation opportunities to streamline processes and reduce manual effort. - Provide guidance and training to end-users and team members on the functionality and best practices of the assigned Workday module. - Collaborate with third-party vendors, as directed by the Workday Architect / Manager, to support module-specific implementations or integrations. - Support module-specific data protection, disaster recovery, and failover procedures to ensure system reliability and compliance with organizational standards. - Recommend module-specific functional and technical solutions to enhance the assigned Workday module's performance and alignment with business needs. **Required Qualifications:** - Bachelor's degree in a related field - Business fluent in English - In-depth understanding of the assigned Workday module's functionality, configuration options, and integration points. - Functional knowledge and understanding of HR processes - Experience in participating in systems implementation projects - Ability to work efficiently in a fast-paced environment with technical and non-technical teams to translate needs into solutions - Strong data analysis, research, analytical, and testing skills - Ability to complete tasks efficiently, accurately, and in a timely manner - Must be a self-starter with the ability to manage multiple work assignments and priorities with urgent deadlines while maintaining excellent customer service skills **About AML RightSource:** AML RightSource is the leading firm solely focused on AML/BSA and financial crimes compliance solutions. They provide highly-trained AML/BSA professionals to assist banks and non-bank financial institutions in meeting day-to-day compliance tasks. Services include transaction monitoring, alert backlog management, enhanced due diligence reviews, and financial crimes advisory matters. Their highly trained workforce of over 6,000 analysts and subject matter experts includes the industry's largest team of full-time professionals. AML/BSA staff augmentation services can be provided on-site per request.,
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posted 1 week ago
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • Client Servicing
  • Brand Management
  • Account Coordination
  • Communication Skills
  • Digital Marketing
  • Creative Strategy
  • Organizational Skills
Job Description
As a Brand & Communications Manager at Ocularity Analytics, you will play a crucial role in bridging the gap between internal teams and clients. Your multitasking skills, strong communication abilities, and organizational prowess will be put to the test as you translate business objectives into creative deliverables. Key Responsibilities: - Serve as the primary point of contact for clients, ensuring timely and quality deliverables. - Interpret client goals and translate them into actionable briefs for end-to-end campaign management. - Collaborate with content, design, and performance teams to maintain brand consistency across all channels. - Craft, review, and refine brand communication to uphold a consistent tone and narrative. - Track project progress, manage task sheets, and proactively follow up to meet deadlines. - Conduct regular client check-ins to provide updates, reports, and performance insights. - Identify opportunities for strategic enhancements and creative innovations within client accounts. - Stay updated on digital marketing, branding, and communication trends to add value to projects. - Contribute to creative brainstorming sessions and brand strategy discussions when required. Qualifications: - 3-5 years of experience in client servicing, brand management, or account coordination, ideally in an agency setting. - Bachelor's degree in Marketing, Communications, Business, or a related field. - Excellent communication and presentation skills. - Strong organizational abilities with keen attention to detail. - Familiarity with digital marketing channels such as social media, paid advertising, email, and websites. - Ability to collaborate effectively with creative and technical teams. - Proactive approach to problem-solving and ensuring client satisfaction. - Passion for branding, communication, and creative strategy. In addition to the above, Ocularity Analytics is a full-service agency that values a positive work culture, employee development, equity, inclusion, and accessibility. At the core of our operations is a team of bright and creative minds dedicated to understanding the unique needs of businesses of all sizes, from large corporations to small enterprises without an online presence. Please note that this is a full-time position based in Noida, and the work location is in person.,
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posted 1 month ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Adobe Analytics
  • CRM
  • Google Analytics
  • Tableau
  • Excel
  • SQL
  • MarchTech tools
  • CDP
  • Personalisation
Job Description
Role Overview: You will be responsible for owning and driving the growth of the ecommerce business, being accountable for the revenue generated via the web shop. Your main focus will be on utilizing big data analytics to identify opportunities for site optimization, customer journey enhancement, and personalization to maximize revenue and customer lifetime value. Additionally, you will analyze the performance of various digital journeys throughout the web using Adobe Analytics and other data sources, diving deep into journeys and digital features to drive adoption, usage, and improvement. Key Responsibilities: - Utilize Adobe Analytics effectively to derive actionable insights and drive revenue growth - Proficiency in using MarchTech tools such as CDP, Personalisation, and CRM to enhance customer experience - Demonstrate exceptional analytical skills to challenge data and derive meaningful insights - Strong written and verbal communication skills to present complex data clearly - Manage time effectively and work both independently and collaboratively in a fast-paced environment - Adapt to new challenges and evolving business needs - Share ideas for optimization and revenue acceleration Qualifications Required: - Bachelor's Degree preferably in an informatics field - Advanced knowledge in Google Analytics, Adobe Analytics, Tableau, and Excel - Experience in Digital Data analytics including page effectiveness, journey optimization, product and content placement optimization, site friction points, traffic and conversion metrics - Beginners to intermediate SQL knowledge - Innovative and creative mindset - Proficiency in Adobe Analytics and Adobe Target (Note: The additional details of the company were not included in the provided job description.),
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posted 2 weeks ago
experience7 to 11 Yrs
location
Noida, All India
skills
  • Client Management
  • Proposal Development
  • Presentation Development
  • Analytics
  • Reporting
  • Process Documentation
  • Process Improvement
  • Service Automation
  • Verbal Communication
  • Written Communication
  • Coordination
  • Execution
  • Analytical Skills
  • Stakeholder Coordination
  • CRM Enhancements
Job Description
As a Service & Operations Manager at Vecmocon, you will be responsible for leading end-to-end warranty and service operations across multiple client accounts and geographies. Your role will require a strong balance of client-facing responsibilities, operational excellence, data-driven decision-making, and cross-functional collaboration. **Key Responsibilities:** - Oversee day-to-day warranty & service operations across multiple client accounts and geographies. - Track SLA performance, ticket resolution, repair cycle times, and field resource coordination. - Ensure data accuracy and timely inputs into the Service CRM. - Act as a primary point of contact for client operations teams. - Handle service escalations, coordinate resolution plans, and ensure high client satisfaction. - Schedule and lead regular review meetings with client stakeholders. - Create customized proposals, decks, and data-backed presentations for clients, internal leadership, and potential partners. - Support business development and pre-sales discussions with structured documentation and case studies. - Work closely with cross-functional teams to tailor solution offerings as per client needs. - Generate and manage dashboards related to service health, warranty cost, and performance KPIs. - Analyze degradation and failure data and assist in packaging insights for internal and external use. - Track and report monthly performance metrics, invoicing, debtor aging and business MIS. - Create SOPs, service workflows, and training material to drive process standardization. - Identify bottlenecks in operations and recommend improvements. - Contribute to tech-led initiatives for service automation and CRM enhancements. **Qualifications & Skills:** - Bachelors degree in Engineering / Science / Business; MBA is a plus. - 6-8 years of experience in client-facing service delivery or business operations roles. - Strong skills in PowerPoint, Excel, and BI/reporting tools (e.g., Tableau, Google Data Studio). - Experience in handling client proposals, pricing models, and business documentation. - Excellent verbal and written communication skills. - Strong coordination and execution ability in a cross-functional, fast-paced environment. We are looking for individuals with a hustler mindset, structured thinking, comfortable in both frontline operations and boardroom discussions, detail-oriented, analytical, proactive, and capable of working independently while collaborating across departments. Success Metrics: - Timely and accurate reporting of operational KPIs - High-quality client presentations and proposals - Reduction in TAT and SLA breaches - Positive client feedback and relationship growth - Process improvements and SOP implementation As a Service & Operations Manager at Vecmocon, you will be responsible for leading end-to-end warranty and service operations across multiple client accounts and geographies. Your role will require a strong balance of client-facing responsibilities, operational excellence, data-driven decision-making, and cross-functional collaboration. **Key Responsibilities:** - Oversee day-to-day warranty & service operations across multiple client accounts and geographies. - Track SLA performance, ticket resolution, repair cycle times, and field resource coordination. - Ensure data accuracy and timely inputs into the Service CRM. - Act as a primary point of contact for client operations teams. - Handle service escalations, coordinate resolution plans, and ensure high client satisfaction. - Schedule and lead regular review meetings with client stakeholders. - Create customized proposals, decks, and data-backed presentations for clients, internal leadership, and potential partners. - Support business development and pre-sales discussions with structured documentation and case studies. - Work closely with cross-functional teams to tailor solution offerings as per client needs. - Generate and manage dashboards related to service health, warranty cost, and performance KPIs. - Analyze degradation and failure data and assist in packaging insights for internal and external use. - Track and report monthly performance metrics, invoicing, debtor aging and business MIS. - Create SOPs, service workflows, and training material to drive process standardization. - Identify bottlenecks in operations and recommend improvements. - Contribute to tech-led initiatives for service automation and CRM enhancements. **Qualifications & Skills:** - Bachelors degree in Engineering / Science / Business; MBA is a plus. - 6-8 years of experience in client-facing service delivery or business operations roles. - Strong skills in PowerPoint, Excel, and BI/reporting tools (e.g., Tableau, Google Data Studio). - Experience in handling client proposals, pricing models, and business documentation. - Excellent verbal and written communication skills. - Strong coordination and execution ability in a cross-functional, fast-paced environment. We are looking for i
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posted 2 weeks ago

Pharmacovigilance (Pharm D)

Health care at home India Pvt ltd
experience7 to 11 Yrs
location
Gurugram, All India
skills
  • Patient Support
  • Escalation Management
  • Stakeholder Engagement
  • Prescription Oversight
  • Physician Collaboration
  • Device training
  • Call Auditing
  • Training Development
  • Adverse Event Followup
Job Description
As a candidate for the mentioned position, you will be responsible for the following tasks: Role Overview: You will oversee prescriptions, ensuring alignment with clinical guidelines and patient-specific factors. Additionally, you will collaborate with physicians to resolve ambiguities, educate patients on medication adherence, and act as a bridge between patients and healthcare providers. Moreover, you will provide device training to patients. Key Responsibilities: - Review prescriptions for high-risk therapeutic areas - Ensure alignment with clinical guidelines and patient-specific factors - Proactively communicate with doctors to resolve ambiguities or suggest optimizations - Share structured feedback and insights from patient interactions - Educate patients on medication adherence, side effects, and lifestyle modifications - Act as a bridge between patients and healthcare providers, especially in post-prescription support programs - Conduct regular audits of tele-educator calls for soft skills and technical competencies enhancement - Design and deliver structured training programs for tele-educators - Coordinate with healthcare professionals to ensure timely follow-up and documentation of reported adverse events - Act as the primary point of contact for resolving escalations raised by tele-educators Qualifications Required: - Pharm D degree - Minimum 7-8 years of experience In addition, the company emphasizes stakeholder engagement, requiring collaboration with physicians, specialists, pharmaceutical companies, health authorities, patient support teams, and educators. Please note that the job type is full-time and permanent with benefits such as health insurance and provident fund. The work location is in person. As a candidate for the mentioned position, you will be responsible for the following tasks: Role Overview: You will oversee prescriptions, ensuring alignment with clinical guidelines and patient-specific factors. Additionally, you will collaborate with physicians to resolve ambiguities, educate patients on medication adherence, and act as a bridge between patients and healthcare providers. Moreover, you will provide device training to patients. Key Responsibilities: - Review prescriptions for high-risk therapeutic areas - Ensure alignment with clinical guidelines and patient-specific factors - Proactively communicate with doctors to resolve ambiguities or suggest optimizations - Share structured feedback and insights from patient interactions - Educate patients on medication adherence, side effects, and lifestyle modifications - Act as a bridge between patients and healthcare providers, especially in post-prescription support programs - Conduct regular audits of tele-educator calls for soft skills and technical competencies enhancement - Design and deliver structured training programs for tele-educators - Coordinate with healthcare professionals to ensure timely follow-up and documentation of reported adverse events - Act as the primary point of contact for resolving escalations raised by tele-educators Qualifications Required: - Pharm D degree - Minimum 7-8 years of experience In addition, the company emphasizes stakeholder engagement, requiring collaboration with physicians, specialists, pharmaceutical companies, health authorities, patient support teams, and educators. Please note that the job type is full-time and permanent with benefits such as health insurance and provident fund. The work location is in person.
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posted 2 months ago

SAP Fico Lead or Architect

Delta System & Software, Inc.
experience10 to 15 Yrs
location
Noida, Uttar Pradesh
skills
  • SAP FICO implementation
  • Fashion
  • Retail Domain
  • Analytical skills
  • Stakeholder management
  • Strong communication
  • SAP Finance
  • Controlling solutions
  • Business process knowledge
  • Integration with other SAP modules
  • Customized reports
Job Description
Job Description: As an SAP FICO Lead or Architect, you will be responsible for implementing, supporting, and enhancing SAP Finance and Controlling solutions to meet business objectives. Your role will involve working closely with business users, conducting end-to-end implementation activities, integrating FICO with other SAP modules, handling closing activities, collaborating with technical teams, and providing support for troubleshooting issues related to SAP FICO functionalities. Key Responsibilities: - Work closely with business users to understand requirements and translate them into functional specifications. - Perform end-to-end implementation, enhancements, and support activities in SAP FICO. - Conduct workshops, training, and documentation for users. - Integrate FICO with other SAP modules like MM, SD, and PP. - Handle month-end and year-end closing activities. - Collaborate with technical teams to develop customized reports and solutions. - Support and troubleshoot issues related to SAP FICO functionalities. Qualifications Required: - Minimum 10+ years of experience as an SAP FICO Consultant. - Strong knowledge of SAP FICO configurations and processes. - Experience with at least one full-cycle SAP implementation. - Good understanding of integration points with other SAP modules. - Excellent analytical and problem-solving skills. - Strong communication and stakeholder management skills.,
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posted 2 months ago

Technical Product Manager

BlackLight Gaming
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • Product Management
  • User Experience
  • User Stories
  • QA
  • APIs
  • Written Communication
  • Verbal Communication
  • Unity Game Engine
  • Technical Foundation
  • AB Testing
  • Funnel Analysis
  • LiveOps Performance Metrics
  • Gaming Experience
Job Description
As an experienced Game Product Manager at BlackLight, your role will involve the following: - Audit new and live features to ensure exceptional user experience, robust performance, and technical reliability - Craft clear, actionable user stories for feature enhancements and bug resolutions - Identify, track, and prioritize product gaps and defects in live gameplay - Partner with QA to design comprehensive test plans, checklists, and dashboards - Champion user pain points and drive solutions that enhance player satisfaction To excel in this role, you should: - Demonstrate a strong product mindset with the ability to uncover user pain points, understand feature intent, and evaluate from a user-centric perspective - Possess a solid technical foundation in APIs, server-client communication, and backend configurations - Show familiarity with Unity game engine and game development workflows - Exhibit exceptional written and verbal communication skills for documenting user stories, reporting bugs, and facilitating cross-team collaboration - Apply experience with A/B testing, funnel analysis, or live-ops performance metrics - Display passion for gaming and experience playing games to better understand player perspectives - Show enthusiasm for building and evolving world-class products BlackLight is a leading company that brings classic game experiences to mobile platforms. With a strong presence in the Play Store India, our real-time multiplayer games are powered by cutting-edge technology and enjoyed by more than 1 million players daily. Our flagship game, Ludo SuperStar, has been downloaded more than 50 million times. Other popular titles in our portfolio include CallBreak, Carrom, Solitaire, Spider Solitaire, and Word games.,
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posted 2 months ago
experience6 to 10 Yrs
location
Noida, Uttar Pradesh
skills
  • Asset Management
  • SQL
  • Data Analysis
  • Quality Assurance
  • Stakeholder Management
  • Documentation
  • Reporting
  • Market Data
  • Investment Banking
  • Front Office
  • Middle Office
  • Back Office
  • Performance Attribution
  • Agile Methodology
  • Financial Systems Testing
Job Description
Role Overview: You will be a part of the Finergy division within Oracle FSGIU, dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. Your role as a Capital Market Business Analyst will involve collaborating with asset management teams to understand business processes, conducting system testing and quality assurance, analyzing and validating data, facilitating stakeholder collaboration, supporting project implementation, and continuously improving processes and systems. Key Responsibilities: - Collaborate with asset management teams to understand business processes, identify pain points, and propose improvements. - Document current and future state process flows, use cases, and functional requirements. - Develop and execute test plans, test cases, and scripts for asset management systems. - Perform functional, regression, and UAT testing to ensure system changes meet business requirements. - Write and execute basic SQL queries to extract, analyze, and validate data from asset management systems. - Act as a liaison between business users, IT teams, and vendors to ensure alignment on project deliverables. - Assist in the implementation of new asset management systems or enhancements to existing platforms. - Create and maintain documentation for business processes, system configurations, and test results. - Stay updated on industry trends and best practices in asset management and technology. - Propose and implement process and system improvements to enhance efficiency and reduce risk. Qualifications & Skills: - Education: Masters or Bachelors degree in finance, Business, Computer Science, or a related field. - 6 to 8 years of relevant experience. - Hands-on experience with asset management processes. - Experience in testing and quality assurance for financial systems. - Knowledge of Market Data domain. - Experience with performance attribution being a plus. - Understanding of Investment Banking and Asset Management Front, Middle & Back Office functions. - Excellent communication, problem-solving, and stakeholder management skills. - Proficiency in writing basic SQL queries for data extraction and analysis. - Experience with testing tools and methodologies. - Proficiency in Microsoft Office. - Ability to work in a fast-paced, deadline-driven environment. - Strong attention to detail and analytical mindset. - Agile exposure.,
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posted 2 months ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Selenium WebDriver
  • Java
  • TestNG
  • Selenium Grid
  • Maven
  • Jenkins
  • Automation Testing
  • AWS
Job Description
As a Senior Test Engineer at Brightly, a Siemens company, you will be a crucial part of the Engineering department, supporting the application platforms. Your role includes driving quality deliverables and being the voice of quality, demonstrating data-driven analysis aligned with business needs, estimating tasks, providing technical guidance to the test team, collaborating with senior engineers and product managers in an agile environment, and staying current with technology trends. You will also develop and maintain test scripts, contribute to the selection of Quality Assurance tools, understand CI/CD implementation, and ensure comprehensive reports are provided. Your qualifications should include a Bachelor's degree in computer science or a related discipline, along with 5+ years of work experience. Proficiency in Selenium WebDriver, Java or other programming languages for test case enhancement, TestNG or other testing frameworks for test case grouping and prioritization, Selenium Grid for parallel test execution, Maven integration, and Jenkins for continuous integration is required. Strong analytical and problem-solving skills, understanding of technical product architecture, knowledge of testing concepts, and experience in automation with open-source tools like Selenium are essential. Additionally, familiarity with agile methodologies, excellent communication skills, and the ability to mentor and work in a team are key requirements. Bonus points will be awarded if you have experience with AWS or other cloud platforms, contributions to open-source projects, participation in technical communities or meetups, and certifications in technology or agile methodologies. The culture at Brightly is centered around Service, Ingenuity, Integrity, and Togetherness. These values guide our decisions, foster innovation, and enable us to make a positive impact on businesses and communities. We are dedicated to creating great experiences for our employees and the people we serve while prioritizing environmental sustainability. Join us at Brightly and be part of a team that values excellence, collaboration, and continuous improvement.,
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posted 2 months ago
experience8 to 12 Yrs
location
Noida, Uttar Pradesh
skills
  • network deployment
  • network configuration
  • RF planning
  • RADIUS
  • analytical skills
  • Mist wireless solutions
  • Marvis AI
  • RF tuning
  • wireless security protocols
  • WPA2
  • WPA3
  • 8021X
  • 80211 standards
  • RF fundamentals
  • WLAN lifecycle management
  • Juniper Mist AI platform
  • verbal communication skills
  • written communication skills
  • multivendor environments
  • cloud networking
Job Description
As an experienced professional with over 8 years of expertise in network deployment and configuration, you will be focusing on implementing and configuring Mist wireless solutions. Your role will involve utilizing Mist's Marvis AI for AI-driven operations to monitor network performance, automate troubleshooting, and proactively resolve issues. Additionally, you will be responsible for conducting RF planning and tuning, managing channel assignments, and ensuring optimal wireless coverage and capacity. Collaboration with cross-functional teams to address network issues and implement enhancements is a key aspect of this role. Detailed documentation of network configurations, changes, and performance metrics is also a crucial requirement. Key Responsibilities: - Implementing and configuring Mist wireless solutions, including Wi-Fi 6/6E access points, Mist Edge, and integration with Juniper EX switches. - Utilizing Mist's Marvis AI for AI-driven operations to monitor network performance, automate troubleshooting, and proactively resolve issues. - Conducting RF planning and tuning, managing channel assignments, and ensuring optimal wireless coverage and capacity. - Implementing wireless security protocols such as WPA2/3, 802.1X, and RADIUS to comply with organizational policies. - Collaborating with cross-functional teams, including IT support and engineering, to address network issues and implement enhancements. - Maintaining detailed documentation of network configurations, changes, and performance metrics. Qualifications Required: - Proficiency in wireless networking concepts, such as 802.11 standards, RF fundamentals, and WLAN lifecycle management. - Hands-on experience with the Juniper Mist AI platform for wireless network configuration and management. - Relevant certifications like JNCIS-MistAI-Wireless or JNCIA-MistAI would be highly desirable. - Strong analytical skills to analyze network performance data and make informed decisions to enhance network efficiency. - Effective verbal and written communication skills to collaborate with team members and stakeholders. - Experience working in multi-vendor environments and integrating Juniper Mist solutions with existing infrastructure would be advantageous. - Familiarity with cloud networking is preferred for this role.,
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posted 6 days ago

Deployment executive - Travel Domain

Synergy Plus Business Consulting Group Hiring For for a BPS company
Synergy Plus Business Consulting Group Hiring For for a BPS company
experience5 to 10 Yrs
Salary3.5 - 7 LPA
location
Gurugram
skills
  • travel
  • online travel
  • deployment planning
  • travel desk
  • corporate travel management
  • b2b
  • travel process
  • travel booking
Job Description
Deployment Responsibilities Deployment of offline travel booking systems and operational tools. Customize and configure solutions based on business/client requirements and needs. Test and validate offline deployment processes to ensure functionality and reliability. Provide remote support during system rollouts and address implementation issues promptly ( as and when required ) Collaborate with teams across solutions, sales and product to implement clients on the offline point of sale platform Project Management Responsibilities: Lead and manage end-to-end lifecycles for system deployment, upgrades, and enhancements. Develop project plans, timelines, and resource allocation strategies ( as and when required ) Coordinate with cross-functional teams, including product, sales, solutions and customer service department. Monitor project progress, identify risks, and implement corrective actions as needed. Communicate project updates, milestones, and challenges to stakeholders, leadership and Project Team.  QUALIFICATION Bachelors degree in any stream. 5-7 years of experience in the travel industry, with a focus on operations or system implementation. Proven track record in project management, deployment, and related roles. Knowledge of Gds systems (Amadeus, Sabre, Travelport) and offline booking platforms. Familiarity with data migration and system integration processes. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills Ability to multitask, prioritize, and work under pressure Adaptability to dynamic travel industry environments Attention to detail with a focus on quality and precision. Collaboration with diverse teams and stakeholders.  interested one pls share resume on recruiter4.spbcgroup@gmail.com or whasapp on 9315128588  
posted 1 month ago
experience5 to 9 Yrs
location
Delhi
skills
  • Customer Relationship Management
  • Planning
  • Data collection
  • Site survey
  • Service Enhancement
  • Customer Feedback
  • CrossFunctional Collaboration
  • Performance Tracking
Job Description
As the Head of Automation After-Sales, your role is crucial in managing the after-sales service and support for automation solutions. Your primary focus is to ensure ongoing customer satisfaction and maximize the value delivered to clients. Key Responsibilities: - Build and maintain strong relationships with customers post-sale, serving as their primary point of contact for service inquiries, support requests, and escalations. - Oversee the resolution of technical issues and customer concerns related to automation solutions, coordinating with internal teams and external partners to ensure timely and effective resolution. - Identify opportunities to enhance the after-sales service experience, such as implementing proactive maintenance programs, developing self-service resources, and providing training to customers. - Gather feedback from customers regarding their experience with automation solutions and after-sales support, leveraging insights to drive continuous improvement initiatives. - Collaborate closely with sales, product development, and operations teams to ensure alignment on customer needs and expectations and facilitate seamless transitions from sales to after-sales support. - Monitor and analyze key performance metrics related to after-sales service, such as response times, resolution rates, and customer satisfaction scores, and implement strategies to drive improvement. Qualifications Required: - Bachelor's degree in a relevant field such as engineering or business administration. - Proven experience in customer relationship management and after-sales service, preferably in the automation industry. - Strong communication and interpersonal skills to effectively interact with customers and internal teams. - Ability to analyze data and performance metrics to identify areas for improvement and drive strategies for enhancement.,
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posted 1 day ago
experience4 to 8 Yrs
location
Noida, Uttar Pradesh
skills
  • retention
  • conversions
  • impact
  • product strategy
  • data analysis
  • project delivery
  • Firebase
  • funnel optimization
  • ROI analysis
  • product requirements
  • stakeholder management
  • qualitative research
  • user engagement
  • user behavior
  • analytical mindset
  • experimentation
  • user insights
  • growth roadmap
  • Mixpanel
  • Amplitude
  • GA4
  • AB testing
  • KPIs monitoring
  • product experience enhancement
Job Description
As a Senior Product Manager - Growth at PhysicsWallah (PW) in Noida, you will be instrumental in enhancing user engagement, retention, and conversions within the PW ecosystem. Your role demands a profound comprehension of user behavior, a keen analytical acumen, and a penchant for experimentation and impact. Your primary focus will revolve around formulating a growth product strategy that aligns with PW's business objectives and user targets. Prioritizing initiatives based on data and user insights will be crucial, emphasizing scalable and impactful outcomes. You will also be entrusted with overseeing the product growth roadmap and ensuring the timely and high-quality delivery of key projects. Your responsibilities will encompass utilizing tools such as Mixpanel, Amplitude, Firebase, and GA4 to extract insights regarding user behavior and journeys. Transforming data into clear hypotheses and actionable solutions will drive your continuous efforts to enhance user experience and metrics. Conducting structured A/B tests using tools like Unleash will be a pivotal aspect of your role. Fostering a test-and-learn culture throughout the product lifecycle with rapid iteration cycles will be imperative for your success. Owning and optimizing the user funnel from acquisition to activation and retention will be a key part of your daily routine. Identifying friction points, drop-offs, and spearheading funnel enhancement endeavors to boost ROI and user engagement will be integral tasks. Translating business requirements and user insights into comprehensive product specifications, specs, and user stories will be essential for collaborating effectively with engineering and design teams to implement impactful and scalable features. Collaboration with marketing, tech, design, and content teams will be essential to align and execute growth objectives seamlessly. Ensuring smooth coordination and communication among stakeholders for all growth initiatives will be critical. Defining KPIs for all growth projects, consistently monitoring them, and tracking, analyzing, and reporting progress with clarity and actionable recommendations for the next steps will be part of your regular responsibilities. Leading structured feedback loops and qualitative research to continuously enhance the product experience will be a core aspect of your role. Tailoring the product journey to meet the evolving needs of our learners and deeply understanding their requirements will be crucial for success in this position. To qualify for this role, you should have 4+ years of product management experience, with at least 3 years in a growth-centric role within consumer or edtech products. Proficiency in product analytics tools (Mixpanel, Amplitude, GA4, Firebase) and A/B testing platforms (e.g., Unleash) is mandatory. A proven track record of driving metric improvements across user funnels, strong analytical skills, excellent communication and stakeholder management abilities, and a user-first mindset with a strong bias for experimentation, execution, and results are essential attributes for this role.,
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posted 2 months ago
experience10 to 14 Yrs
location
Delhi
skills
  • Business Development
  • Strategic Growth
  • Analytical Skills
  • Verbal Communication
  • Written Communication
  • Customer Presentations
  • Account Relationship Management
  • Performance Tracking
  • Business Reviews
Job Description
As an OTA Account Manager at Sabre, you will play a crucial role in managing relationships with key online travel agency customers, driving business growth, and providing strategic support to enhance customer experience and performance. **Key Responsibilities:** - Act as the primary point of contact for OTA customers, ensuring strong and lasting relationships. - Develop and execute a comprehensive Account Engagement Plan, including in-person visits, scheduled meetings, and performance data sharing. - Serve as a trusted advocate for customers, understanding their business needs and providing strategic recommendations. - Regularly update Salesforce with customer interactions, visits, and engagement plans. - Lead initial customer presentations, ensuring clarity and relevance in positioning Sabre's value proposition. - Ensure timely renewal of customer contracts while safeguarding revenues and maintaining profitability. - Drive product adoption by educating and convincing customers to integrate new Sabre solutions that enhance their business operations. - Proactively work towards increasing Sabre's market share, ensuring that customers adhere to their contractual commitments. - Identify growth opportunities by analyzing customer needs and aligning them with Sabre's offerings. - Collaborate with internal teams to tailor solutions that add value to customer businesses and improve their operational efficiency. - Design and implement a comprehensive Business Review framework to ensure valuable and insightful customer interactions. - Track and analyze key performance metrics to ensure customers achieve committed segment share and volume. - Monitor and follow up on ongoing issues, including enhancement requests and defect resolution. - Provide periodic updates and intelligence reports to both customers and internal stakeholders to support decision-making. **Qualifications Required:** - Minimum 10 years of experience in the travel industry with a strong focus on online travel agency operations. - Ability to understand and document customers" business processes. - Strong analytical skills with the ability to translate business needs into actionable strategies. - Excellent verbal and written communication skills, with the ability to engage audiences at various organizational levels. - Experience in conducting customer presentations and driving solution-based discussions. - Bachelor's degree or equivalent, preferably in a business or travel-related discipline.,
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posted 2 months ago
experience6 to 10 Yrs
location
Delhi
skills
  • SAP BW
  • ABAP
  • CDS
  • Performance optimization
  • SLA management
  • Relationship management
  • Team management
  • Knowledge sharing
  • SAP Lumira
  • SQL
  • SAP ECC
  • Production support
  • Client management
  • Stakeholder engagement
  • Web Intelligence
  • Query Designer
  • BIBW technical solutions
  • SAP BW 7x
  • BW4HANA
  • Data warehousing solutions
  • Data accuracy
  • Client business requirements
  • Process chains
  • Info Objects
  • Advanced Datastore Objects ADSO
  • Composite Providers
  • Transformations
  • DTPs
  • Data Sources
  • Design thinking approach
  • SAP BusinessObjects
  • SAP Analytics Cloud
  • Data modelling
  • ETL processes
  • S4HANA
  • SAP Certified Application Associate SAP Business Warehouse BW
  • SAP Certified Application Associate SAP HANA
  • Extraction methods
  • Shift work
  • BW user exits
  • Start routines
  • End routines
  • ABAP4
  • Standard data source enhancements
  • Info provider enhanceme
Job Description
Role Overview: As a SAP BO BW Senior Consultant at Invenio, your role will involve documenting all technical and functional specifications for implemented solutions. You will be proficient in BW/B4H & ABAP/CDS with experience in Analysis, Design, and Development. Collaborating with clients to gather business requirements and translating them into BI/BW technical solutions will be a key responsibility. Additionally, you will design, develop, configure, migrate, test, and implement SAP BW data warehousing solutions, ensuring data accuracy, integrity, and consistency in the SAP landscape. Your role will also involve optimizing performance of queries, reports, and data models for better efficiency, managing service delivery against SLAs, providing technical guidance to junior consultants, and interacting with key stakeholders in different areas of BW. Key Responsibilities: - Document all technical and functional specifications for implemented solutions. - Proficient in BW/B4H & ABAP/CDS with experience in Analysis, Design, and Development. - Collaborate with clients to gather business requirements and translate them into BI/BW technical solutions. - Provide technical solutions using SAP's BW to fulfil business requests. - Design, develop, configure, migrate, test, and implement SAP BW data warehousing solutions. - Ensure data accuracy, integrity, and consistency in the SAP landscape. - Optimize performance of queries, reports, and data models for better efficiency. - Manage service delivery against agreed SLAs and handle escalations. - Develop process chains to load and monitor data loading. - Provide technical guidance and mentorship to junior consultants and team members. - Design and build data flows including Info Objects, ADSO, Composite Providers, Transformations, DTPs, and Data Sources. - Conduct requirement gathering sessions and provide design thinking approach. - Work closely with clients to understand their business needs and provide tailored solutions. - Build and maintain strong relationships with key stakeholders. - Manage and mentor a team of consultants to ensure high-quality delivery and skill development. - Facilitate knowledge sharing and promote adoption of new tools and methodologies. - Act as an escalation point for technical and functional challenges. Qualifications Required: - Bachelor's Degree in IT or equivalent. - 6 to 8 years of experience in one or more SAP modules. - At least four full life cycle SAP BW implementations and at least two with BI 7.x experience. - Certifications in SAP Certified Application Associate - SAP Business Warehouse (BW) and SAP Certified Application Associate - SAP HANA. - Strong skills in SAP BI/BW, BW/4HANA, and BW on HANA development and production support experience. - Excellent communication, client management, and stakeholder engagement abilities. - Flexible to work in shifts based on project requirements. (Note: No additional details about the company were provided in the job description.),
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posted 2 months ago
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • SQL
  • MS Office
  • Verbal Communication
  • Written Communication
  • Mathematics
  • Economics
  • Analytical Thinking
Job Description
As a Senior US Mortgage Support Analyst at Ocrolus, you will play a crucial role in supporting customers and ensuring efficient resolution of their issues. Your primary responsibilities will include: - Serving as the initial point of contact for customers through email, chat, or phone. - Handling incoming customer calls and addressing support tickets to provide timely solutions. - Providing accurate and courteous responses to customer inquiries and problems. - Investigating and resolving customer complaints by collaborating with internal teams and utilizing SQL for data extraction and verification. - Maintaining detailed documentation of customer interactions, queries, and resolutions. - Monitoring and tracking common issues to identify trends and escalate systemic problems. - Contributing to the enhancement of support documentation, FAQs, and internal knowledge bases. - Supporting service-level agreements (SLAs) and meeting quality and responsiveness Key Performance Indicators (KPIs). Qualifications required for this role include: - Bachelor of Commerce (B.Com) with a strong understanding of balance sheets. - 1-3 years of relevant experience. - Excellent written and verbal communication skills with a professional and empathetic tone. - Strong analytical and logical reasoning abilities. - Proficiency in MS Office applications, especially Excel and Word. - Ability to multitask, prioritize issues, and manage time effectively. - Collaborative mindset with a willingness to learn and adapt. Additionally, you should be comfortable working fixed shifts from Monday to Friday, 6:00 PM to 3:00 AM, in the office. Preferred skills for this position include familiarity with ticketing systems, customer support metrics, and an understanding of data integrity and confidentiality best practices. At Ocrolus, you will be part of a dynamic team that values empathy, curiosity, humility, and ownership. The company is committed to diversity and inclusivity, fostering an environment where all individuals are welcome and valued for their unique perspectives and contributions. Join Ocrolus in building the future of lending together and take advantage of opportunities for personal growth, skill development, and making a meaningful impact within a fast-growing, remote-first organization.,
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posted 1 month ago
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • JIRA
  • Confluence
  • process mapping
  • stakeholder engagement
  • problem solving
  • written communication
  • verbal communication
  • data analysis
  • data integration
  • governance
  • documentation
  • testing
  • adoption
  • continuous improvement
  • data governance
  • Salesforce ecosystems
  • Sales Cloud objects
  • data modelling
  • ETL concepts
  • Slacktooling
  • Google Workspaces
  • crosssystem integrations
  • system pain points
  • business objectives
  • epics
  • user stories
  • scalable solutions
  • data quality initiatives
  • insights
  • CRM architecture
Job Description
Role Overview: As a Salesforce Product Analyst at our company, you will play a key role in bridging business requirements and technical delivery to ensure that Salesforce evolves into a scalable, data-driven platform that fosters growth. Your responsibilities will involve owning discovery, documentation, and stakeholder alignment across various departments such as Commercial teams, Product, Marketing, Finance, and Compliance. You will be instrumental in translating complex workflows and data needs into clear, buildable solutions that enhance usability, accuracy, and performance. Key Responsibilities: - Partner with Commercial Operations, Sales, and Product teams to identify system pain points and improvement opportunities. - Document "as-is" and "to-be" journeys for quoting, pricing, approvals, renewals, and reporting flows. - Translate business objectives into epics and user stories with defined acceptance criteria. - Prioritize backlog items using data impact and effort analysis. - Map Salesforce objects, flows, and data models to identify redundancy and improvement opportunities. - Design scalable declarative-first solutions in collaboration with Admins and Developers to minimize technical debt. - Analyze Salesforce data integration with surrounding systems like HubSpot, NetSuite, Fivetran, Atlan, and BigQuery. - Support data quality initiatives such as validation rules, deduplication, enrichment, and audit trails. - Maintain clear requirements traceability and process maps in repositories like Confluence and Slack. - Ensure changes are auditable and aligned with data governance and compliance policies. - Lead User Acceptance Testing (UAT) and coordinate sandbox testing with cross-functional users. - Define test cases, document defects, and validate fixes across multiple environments. - Support training and adoption by creating quick-reference guides and release walkthroughs. - Use usage analytics and feedback to prioritize enhancements. - Identify automation opportunities to reduce manual steps and accelerate deal cycles. - Benchmark against SaaS best practices for CRM architecture and data governance. Qualifications Required: - 3-6 years of experience as a Business / Product Analyst within Salesforce ecosystems. - Strong understanding of Sales Cloud objects such as Opportunities, Quotes, Products, Price Books, and Approvals. - Familiarity with data modeling and ETL concepts, hands-on experience with tools like Fivetran, Atlan, BigQuery, or similar is preferred. - Experience in managing backlogs in JIRA, Slack-tooling, and maintaining documentation in Confluence and Google Workspaces. - Proven ability to analyze cross-system integrations, for example, HubSpot, NetSuite, Slack, Gong. - Strong process mapping and stakeholder engagement skills, capable of translating business language into technical requirements. - Detail-oriented problem solver who can balance short-term delivery with long-term architecture. - Excellent written and verbal communication skills for cross-functional audiences. Additional Information about the Company: At GlobalLogic, a Hitachi Group Company, we are a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we have been at the forefront of the digital revolution, collaborating with clients to transform businesses and redefine industries through intelligent products, platforms, and services. Our culture prioritizes caring and continuous learning, offering interesting and meaningful work with a high-trust environment that values integrity and trust as cornerstones of our operations. With a focus on balance, flexibility, and engineering impact, we provide our employees with opportunities to grow personally and professionally while making a difference in the digital landscape.,
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posted 2 months ago

Video Editor

Water Town Swim School
experience0 to 4 Yrs
location
Noida, Uttar Pradesh
skills
  • Video Editing
  • Visual Effects
  • Media Management
  • Transitions
  • Audio Enhancements
  • File Organization
  • Video Shooting
Job Description
You will be responsible for editing raw footage into engaging, polished videos for platforms such as social media, web, and advertisements. This includes using visual effects, transitions, and audio enhancements to support storytelling. You will ensure consistent style, tone, and quality across various projects. Additionally, you will be managing media assets, organizing files, and following established workflows. It is important to stay updated on editing trends, techniques, and best practices to enhance production quality. - Edit raw footage into engaging, polished videos for social media, web, and advertisements - Use visual effects, transitions, and audio enhancements to support storytelling - Ensure consistent style, tone, and quality across projects - Manage media assets, organize files, and follow workflows - Stay updated on editing trends and best practices Freshers are encouraged to apply! Water Town Swim School specializes in swim lessons for children from 4 months to 4 years old. They do not view swimming solely as a sport of getting from point A to point B but rather as one of the best ways to maximize a child's potential. Research has proven that early swim lessons help a child develop physically, mentally, intellectually, and even socially.,
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posted 3 weeks ago
experience12 to 16 Yrs
location
Noida, Uttar Pradesh
skills
  • NET
  • software development
  • APIs
  • web development
  • NET Core
  • mobile app development
  • objectoriented programming
Job Description
As an Engineering Manager for the Product Delivery Team, your role involves being the development point person with a proven track record of excellence in your areas of expertise. You are expected to stay current with the latest Engineering trends, have experience in designing and implementing complex SaaS solutions, and understand dependencies with underlying systems to fix issues in system interfaces. Additionally, you will be responsible for prioritizing development stories, providing estimates, and creating subtasks to implement product features within the sprint. Taking high ownership in resolving production issues and being involved in architecture decisions for the development framework are also key aspects of your role. **Key Responsibilities:** - Manage a team of up to 20 resources - Communicate delivery updates to the stream director/VP - Coordinate with cross-functional teams for integration of solutions - Spearhead the design, development, and testing of new platform features, components, and enhancements - Collaborate, groom, and provide technical guidance to Product Management - Translate business requirements into sequenced user stories aligned with the product roadmap - Lead technical discussions during sprint grooming, planning, and kick-off ceremonies - Set and guide the technical direction within and across teams - Provide technical leadership and coaching to junior team members - Promote, recommend, and enforce coding standards and SOPs - Conduct code reviews - Research and implement new technologies where appropriate - Identify and strategize to resolve technical debt - Take operational responsibility in resolving production issues **Qualifications Required:** - 12+ years of experience in software engineering - Expertise in .NET & .NET Core, developing services and APIs for web and mobile apps - Solid understanding of best practices for software development, including testing, monitoring, and design - Ability to build maintainable and well-tested code beyond functional solutions - Experience collaborating with product managers to refine the product - Articulate and champion design strategies related to scalability, maintainability, performance, security, and usability - Strong problem-solving skills and proficiency in object-oriented programming - Understanding of the full software development life cycle - Excellent communication skills, collaboration openness, and team delivery enthusiasm - Passion for learning technologies and suggesting pragmatic applications - Ability to lead technical discussions while being open to learning from peers,
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