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Achieve monthly and quarterly targets for gold loan disbursement and portfoliogrowth. Cross-sell insurance, savings accounts, and other financial products to gold loancustomers. Monitor repayments and minimize delinquencies by ensuring timely collections. Assist in cash handling and safe documentation during gold loan processing (ifrequired). Support the branch in enhancing profitability through quality sourcing and customerretention Non-financial Responsibilities: Conduct field visits and community outreach to source gold loan customers. Verify gold and KYC documents, ensure accurate data entry and loan applicationprocessing. Provide clear communication to customers on interest rates, terms, and repaymentschedules. Maintain regular follow-ups with customers for renewals, top-ups, and feedback. Ensure a high level of customer satisfaction through responsive and transparentservice. Assist in maintaining branch hygiene, proper storage of pledged gold, and accuraterecord-keeping. Coordinate with valuation personnel and back-office teams for seamless loandisbursalCompliance and Risk Responsibilities: Ensure adherence to all internal policies, RBI regulations, and operational proceduresfor gold loans. Maintain confidentiality of customer information and transaction data. Follow security protocols for gold storage and handling. Report suspicious transactions or potential frauds immediately to reporting authority. Ensure documentation is audit-ready and error-free.

Role: Sales Manager (DST Management) - Credit Card  Location: Thane  Job Responsibilities:Financial & Non-Financial Responsibilities: Deliver assigned targets as communicated Should be able to execute strategies, Follows through on strategies in a disciplined and consistent manner Manage and maintain a sales pipeline. To ensure maintenance business related reports and MIS as required by management and leadership team Serve as the contact person representing the brand on Unsecured Loan matters. Responsible for offering Unsecured Loan information and catalogs to clients; educating them on the terms and use of the cards as well as the prices; and also present clients Unsecured Loan needs to the organization and proffer ways to meet them. Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers. Tracking and reporting sales performance including pipeline, acquisition results and market conditions.Compliance & Risk Responsibilities: Responsible for ensuring regulatory compliance and guidelines and satisfactory internal audit . Adherence to the defined set of control of the Bank Showing and presenting all information collected for any case in healthy and clear terms, not to present any information related to customer, property, credit check, reference etc. about any customer while presenting the case of profile in visiting or appraising the case.

We are hiring Retail EMI Card Payment Executives to handle customer payment follow-ups. The role includes calling customers about due/overdue EMIs, explaining billing details, guiding them on payment methods, and updating daily reports. Candidates must have good communication skills, basic finance understanding, and experience in telecalling or customer service is preferred.

As a Card Fraud Strategy Support Specialist at Standard Chartered, your role is crucial in transforming the Card fraud strategy to become best in class. Your responsibilities include: - Minimizing fraud losses by recommending rules to detect real-time fraud proactively - Providing coordination and support in the rollout and execution of processes - Ensuring strict adherence to policies and processes - Timely placement of system parameters to reduce fraud losses - Managing the relationship between country and other team members within Fraud Operations - Providing system and information support to all regions across WRB In terms of business responsibilities, you will be expected to: - Deliver business and financial objectives - Stay updated with industry fraud risks - Identify and share best practices with businesses - Evaluate practices/tools for timely and effective data analysis - Ensure compliance with FRM policies and procedures - Support standardization, automation, and consolidation through process improvement initiatives People & Talent aspects of the role include: - Undertaking adequate training to stay relevant - Ensuring use of authorized systems and information - Keeping skills and qualifications up to date Risk Management responsibilities involve: - Identifying and monitoring fraud threats, vulnerabilities, and risks - Driving enhancement for fraud risk management internal controls - Collaborating with Risk and Policy Owners in various areas Governance tasks include embedding the Group's values and code of conduct in Retail Risk Operations. Regarding qualifications, CFE, SAS, and SQL certifications are preferred. Desired skills and experience include functional knowledge about Risk operations, Card Risk tools usage, analytic tool usage like SAS or R, and functional knowledge of Card Products and Authorization life cycle. About Standard Chartered, the organization is described as an international bank that is nimble enough to act yet impactful enough to make a difference. The company values diversity, inclusion, and innovation, and aims to drive commerce and prosperity through these principles. In addition to the core responsibilities, you may also be involved in: - Embedding the organization's brand and values in Card Fraud Risk Strategy - Performing other assigned responsibilities under Group, Country, Business, or Functional policies and procedures - Working closely with Senior Leadership and external vendors on projects and incident reporting Standard Chartered offers a range of benefits including core bank funding for retirement savings, medical and life insurance, time-off benefits, flexible working options, proactive wellbeing support, continuous learning opportunities, and being part of an inclusive and values-driven organization. If you are looking for a purpose-driven career in a bank that values diversity, inclusion, and making a positive impact, Standard Chartered is eager to hear from you.,

As an experienced MIS Reporting Lead with expertise in the Credit Card and Lending industry and technical proficiency in SAS, Python, PySpark, and Tableau, your role will involve leading the design, development, and automation of management reporting solutions and supporting strategic initiatives through data analytics. Key Responsibilities: - Lead the development and delivery of MIS reports and dashboards for US Personal Bank Credit card and Lending business. - Collaborate with business stakeholders to understand requirements and provide actionable insights. - Analyze data to identify trends, patterns, and anomalies for strategic decision-making. - Optimize existing SAS-based reporting processes and migrate to Python/PySpark on Big Data platforms. - Design interactive dashboards in Tableau for senior leadership and regulatory reporting. - Implement an automated reporting control framework for accuracy. - Work with Data Engineering and IT teams to leverage data lakes and enterprise data platforms. - Mentor junior analysts and support ad-hoc analysis and audits. Qualifications: - Masters degree in Computer Science, Statistics, Finance, or a related field. - 10+ years of experience in MIS reporting, data analytics, or BI in Banking/Financial Services, with a focus on Credit Cards. - Proficiency in SAS for data manipulation and automation. - Advanced skills in Python and PySpark, especially in big data environments. - Expertise in Tableau for dashboard design and data storytelling. - Excellent communication and presentation skills.,

As a highly experienced MIS Reporting Lead with deep domain expertise in the Credit Card and Lending industry, your role will involve leading the design, development, and automation of management reporting solutions and supporting strategic initiatives through insightful data analytics. Key Responsibilities: - Lead the end-to-end development and delivery of MIS reports and dashboards supporting US Personal Bank Credit card and Lending business across acquisition, early engagement, existing customer management, rewards, retention, and attrition. - Partner with business stakeholders to understand requirements and deliver actionable insights through automated reporting solutions. - Interpret data to identify trends, patterns, and anomalies, and provide insights to stakeholders to support informed and strategic decision-making. - Maintain and optimize existing SAS-based reporting processes while leading the migration to Python/PySpark on Big Data platforms. - Design and build interactive dashboards in Tableau for senior leadership and regulatory reporting. - Build and implement an automated reporting control framework to ensure accuracy across the entire reporting life cycle. - Collaborate with Data Engineering and IT teams to leverage data lakes and enterprise data platforms. - Mentor junior analysts and contribute to knowledge sharing across teams. - Support ad-hoc analysis and audits with quick turnaround and attention to data integrity. Qualifications: - Masters degree in Computer Science, Statistics, Finance, or related field. - 10+ years of experience in MIS reporting, data analytics, or BI in the Banking/Financial Services, with a strong focus on Credit Cards. - Proficiency in SAS for data extraction, manipulation, and automation. - Advanced skills in Python and PySpark, particularly in big data environments (e.g., Hadoop, Hive, Databricks). - Expertise in Tableau for dashboard design, development, and data storytelling. - Excellent communication and presentation skills. If you are a person with a disability and need a reasonable accommodation to use search tools or apply for a career opportunity, you can review Accessibility at Citi.,

Role Overview: You are a part of Hitachi Digital, a leading company in digital transformation within the Hitachi Group. Your role is to support the operation of global corporate card and purchasing card programs by assisting in card management, data analysis, and internal user support. You will work under the guidance of senior managers to ensure smooth program operations. Key Responsibilities: - Support the application, issuance, renewal, and cancellation processes for corporate and P-cards. - Collect, analyze, and report card usage data. - Respond to internal user inquiries regarding card usage, policies, and troubleshooting. - Coordinate basic communications and adjustments with card vendors. - Assist in updating internal policies and procedure documents. - Conduct initial response and reporting for misuse or compliance violations. - Support the creation of training materials and internal briefing sessions. Qualifications Required: - 1-3 years of experience in administrative, accounting, procurement, or customer support roles. - Basic Excel skills (e.g., VLOOKUP, pivot tables). - Ability to handle email correspondence and read documents in English. - Comfortable working in teams and managing multiple tasks. - Attention to detail and adherence to rules. Additional Company Details: Hitachi Digital is a global team of professional experts dedicated to promoting and delivering Social Innovation through the One Hitachi initiative. The company fosters innovation through diverse perspectives and values building an inclusive culture based on mutual respect and merit-based systems. Hitachi provides industry-leading benefits, support, and services that prioritize holistic health and wellbeing, along with flexible work arrangements to ensure a sense of belonging and ownership for employees.,

Role Overview: You will be a part of the Analytics and Information Management (AIM) team at Citi, which was established in 2003 and is located across multiple cities in India including Bengaluru, Chennai, Pune, and Mumbai. The AIM team objectively connects and analyzes information to create actionable intelligence for business leaders, identifying fact-based opportunities for revenue growth in partnership with the businesses. You will be responsible for balancing customer needs, business strategy, and profit objectives using best-in-class and relevant analytic methodologies. Key Responsibilities: - Work with large and complex data sets for analysis/validation using relevant programming tools such as SQL, SAS, and SAS Macro - Have a good understanding of Credit card business financials like P&L items and be able to come up with financial estimates by analyzing macro-economic and historical trends - Analyze Credit card portfolio, focusing on areas such as interest rates, fees, interchange, penalty, rewards, and optimize Credit Card Rewards & Reengineering strategies - Collaborate with business partners to build, implement, and track project validation processes - Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities - Communicate information in a systematic and communicable manner, utilizing developed communication and diplomacy skills Qualifications Required: - Degree in computer science, engineering, mathematics, operations research, or other quantitative field with strong relevant industry experience - 2-5 years of relevant experience - Advanced process management skills, organized, and detail-oriented - Curious about learning and developing new skillsets - Positive outlook with a can-do mindset - Understanding of statistics and probabilities - Good communication skills, ability to write proper documentation, and be a team player - Ability to work on projects without continuous supervision in an individual capacity - Experience in working on Credit Cards and Retail Banking products is a plus Company Details (if available): Citi AIM is a global community that provides reporting and business insights support to the North America Consumer bank information management team. They help the business monitor and size the impact of various business strategies, campaigns, and portfolio actions, aiding in strategic decision-making based on data exploration and structured thinking. The team also focuses on opportunities sizing, process efficacy, and deploying business intelligence tools to enhance analytics efficiency and controls. Location: Pune, India Employment: Full Time Industry: Credit Cards, Financial Services, Banking,

Role Overview: You will work towards the development and deployment of risk-related models, systems, and processes in the credit card domain. Your responsibilities will include using risk management tools and models to analyze consumer lending products, identifying portfolio optimization opportunities, supporting departmental initiatives, training junior team members, and tracking portfolio performance and credit risk management strategy results. Key Responsibilities: - Use risk management tools and models to analyze consumer lending products. - Identify portfolio optimization opportunities and provide recommendations to Senior Management. - Support departmental head in all initiatives, train and supervise junior team members, and track actual portfolio performance. - Work on the development and deployment of risk management systems and processes. - Undertake the preparation of risk-related systems and policies. Qualification Required: - Professional with analytics experience preferably in Credit Card Domain. - Experience in analytical tools like SAS or SQL, and experience in R, Python, and Machine Learning would be an advantage. - Hands-on experience in statistical techniques like logistic regression, clustering, segmentation, etc. - Experience in MIS reports and ad-hoc analysis. - Self-driven, ability to work independently, and strong problem-solving skills. - Minimum 2+ years of relevant experience. - Excellent communication skills to interact with senior Bank personnel. About the Company: 1FB Support Services Private Limited (1FBSSPL) is a high growth, small format, and multi-discipline BPO/KPO organization providing information technology management services, risk management services, and contact center-based customer support and collection services to its parent company, 1st Financial Bank USA (1FBUSA). 1FBUSA is an FDIC-insured, state-chartered bank headquartered in Dakota Dunes, South Dakota, founded in 1910. The company offers you the opportunity to work in a collegial, family atmosphere with the latest technology and interact with US colleagues while making a direct impact on business outcomes. Role Overview: You will work towards the development and deployment of risk-related models, systems, and processes in the credit card domain. Your responsibilities will include using risk management tools and models to analyze consumer lending products, identifying portfolio optimization opportunities, supporting departmental initiatives, training junior team members, and tracking portfolio performance and credit risk management strategy results. Key Responsibilities: - Use risk management tools and models to analyze consumer lending products. - Identify portfolio optimization opportunities and provide recommendations to Senior Management. - Support departmental head in all initiatives, train and supervise junior team members, and track actual portfolio performance. - Work on the development and deployment of risk management systems and processes. - Undertake the preparation of risk-related systems and policies. Qualification Required: - Professional with analytics experience preferably in Credit Card Domain. - Experience in analytical tools like SAS or SQL, and experience in R, Python, and Machine Learning would be an advantage. - Hands-on experience in statistical techniques like logistic regression, clustering, segmentation, etc. - Experience in MIS reports and ad-hoc analysis. - Self-driven, ability to work independently, and strong problem-solving skills. - Minimum 2+ years of relevant experience. - Excellent communication skills to interact with senior Bank personnel. About the Company: 1FB Support Services Private Limited (1FBSSPL) is a high growth, small format, and multi-discipline BPO/KPO organization providing information technology management services, risk management services, and contact center-based customer support and collection services to its parent company, 1st Financial Bank USA (1FBUSA). 1FBUSA is an FDIC-insured, state-chartered bank headquartered in Dakota Dunes, South Dakota, founded in 1910. The company offers you the opportunity to work in a collegial, family atmosphere with the latest technology and interact with US colleagues while making a direct impact on business outcomes.

You are a Software Engineer with 1 to 3 years of experience in the Banking domain, specifically in UAT Operation team. Your role will be based in Chennai with a notice period of less than 30 days. Key Responsibilities: - Graduate (Preferably B.com, B.sc) - Experience in Banking domain in UAT Operation team - Exposure to Commercial Cards business process - Knowledge of Credit card product Vision plus will be an added advantage - Working experience in UAT Operation Team preferred - Excellent written and verbal communication skills - Ability to work against tight timelines and multi-task - Dynamic, self-starter, able to take ownership of tasks, work unsupervised, and demonstrate initiative - Ability to work under pressure and prioritize tasks - Fluent in English, both written and spoken - Any Banking or testing related certification is an added advantage If interested, please share your profile on our Jobportal at http://www.novaturetech.com/jobs/. Kindly mention your Current CTC, Expected CTC, Notice Period, Current Location, and Contact number in your response.,

As the Product Head of the Credit Cards vertical at Deal4loans in Noida, Uttar Pradesh, India, you will have the exciting opportunity to lead and manage the credit card vertical. Your responsibilities will include: - Managing existing relationships with various Credit Card issuers in India - Developing and growing partnerships with leading credit card issuers in India - Managing the sales team, backend team, and coordinating with the call center team for Credit Card sales - Providing business inputs to the technology and design teams on strategic initiatives to acquire credit card customers We are looking for a candidate who possesses the following qualities: - An understanding of Credit Card Sales, ideally with 2 to 5 years of experience in Credit Card sales - High-energy, company-first, team-first, positive attitude - Problem-solving skills and the ability to independently research and resolve partner questions or concerns in a timely manner - Strong teamwork and collaboration skills - Ability to develop frameworks to analyze information and situations, using the 80/20 principles - Proficiency in analyzing data and sharing insights in a clear and concise manner - Capability to develop high-level relationships with partners and work on developing new business opportunities In terms of compensation, you can expect: - Competitive compensation in line with the best in the industry - ESOPs from one of the most successful fintech companies in India - An opportunity to impact people's lives and be a change agent in the banking services sector Join us at Deal4loans and be part of a dynamic team that values collaboration, growth, and making a difference in the financial services industry.,

As a Business Analyst with experience in the Cards domain, you will be responsible for understanding and implementing BIAN principles. Your role will involve working with cycling and billing processes, as well as having knowledge of API/Microservices (Good to have). Key Responsibilities: - Utilize your BA functional expertise in the Cards domain - Implement BIAN principles effectively - Manage cycling and billing processes efficiently - Understand and work with API/Microservices Qualifications Required: - Prior experience in the Cards domain - Proficiency in BIAN principles - Familiarity with cycling and billing processes - Knowledge of API/Microservices would be an added advantage Please note that this is a full-time, permanent position requiring in-person work at the specified location.,

Role Overview: As a Business Analyst - Cards Issuing at our company in Bangalore, your primary role will be to effectively support the business and project teams on requirements gathering, designing, analyzing, and documentation writing that contributes to the development of optimal solutions. You will also be responsible for mentoring a set of business analysts, reviewing and enhancing the solutions offered by them. Additionally, you will work with our product or client organizations to ensure core integrity in the solution and design enhancements, applications, and localizations that align with our overall strategy. Providing quality deliverables across key work elements such as requirements elicitation, use case definition, process mapping, creation of data flow diagrams, BPMN diagrams, workflow diagrams, functional design definition, and test scope definition will be part of your responsibilities. Key Responsibilities: - Effectively support the business and project teams on requirements gathering, designing, analyzing, and documentation writing - Mentor a set of business analysts and review/enhance the solutions offered by them - Work with product or client organizations to ensure core integrity in the solution and design enhancements, applications, and localizations - Provide quality deliverables across key work elements such as requirements elicitation, use case definition, process mapping, creation of data flow diagrams, BPMN diagrams, workflow diagrams, functional design definition, and test scope definition Qualifications Required: - An ability to look holistically across technology, people, process, and data when defining solutions - A requirement-driven (not solution-driven) attitude to Business Analysis - Great people skills as you will interact with a variety of technical, business, and product personnel at different levels of the organization - High quality standards with a focus on accuracy and quality of delivery - Demonstrated experience in Business Analysis (product/solution definition preferred) - Passion for business solutions - Self-starter who works well in a team environment - Fluent in English, both written and spoken - Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Visio), Confluence, Jira Agile delivery tools, and Microsoft Vision - Experience in managing a team of 3+ Business Analysts Additional Details: We are looking for bright, highly motivated, and ambitious Business Analysts to join our team. The position involves eliciting and documenting business requirements, working directly with product teams and clients, as well as seeing each project through development, testing, and implementation. Successful candidates are expected to work professionally alongside other teams and independently. Note: Skills (competencies) section is omitted as it was not provided in the Job Description. Role Overview: As a Business Analyst - Cards Issuing at our company in Bangalore, your primary role will be to effectively support the business and project teams on requirements gathering, designing, analyzing, and documentation writing that contributes to the development of optimal solutions. You will also be responsible for mentoring a set of business analysts, reviewing and enhancing the solutions offered by them. Additionally, you will work with our product or client organizations to ensure core integrity in the solution and design enhancements, applications, and localizations that align with our overall strategy. Providing quality deliverables across key work elements such as requirements elicitation, use case definition, process mapping, creation of data flow diagrams, BPMN diagrams, workflow diagrams, functional design definition, and test scope definition will be part of your responsibilities. Key Responsibilities: - Effectively support the business and project teams on requirements gathering, designing, analyzing, and documentation writing - Mentor a set of business analysts and review/enhance the solutions offered by them - Work with product or client organizations to ensure core integrity in the solution and design enhancements, applications, and localizations - Provide quality deliverables across key work elements such as requirements elicitation, use case definition, process mapping, creation of data flow diagrams, BPMN diagrams, workflow diagrams, functional design definition, and test scope definition Qualifications Required: - An ability to look holistically across technology, people, process, and data when defining solutions - A requirement-driven (not solution-driven) attitude to Business Analysis - Great people skills as you will interact with a variety of technical, business, and product personnel at different levels of the organization - High quality standards with a focus on accuracy and quality of delivery - Demonstrated experience in Business Analysis (product/solution definition preferred) - Passion for business solutions - Self-starter who works well in

Understand Credit card business portfolio Conversion of cold call to Business leads  Understand customer process & generate new business  consistently understand Business process & process new leads.

As a Senior Process Executive/ Process Specialist at Mastercard, you will be a part of the Fraud and Dispute Process team, where you will be responsible for managing, analyzing, and resolving fraud and dispute cases to safeguard Mastercard and its stakeholders from financial losses. Your role will involve ensuring compliance with regulatory requirements and company policies while upholding high standards of quality and accuracy in case handling. Key Responsibilities: - Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution as per defined SLAs. - Review transaction details, customer claims, and supporting documentation to validate disputes and detect fraudulent activities. - Collaborate with various teams like fraud prevention, risk, compliance, and customer service for seamless case resolution. - Identify patterns and trends in fraud and disputes to suggest process improvements and mitigation strategies. - Maintain detailed and accurate documentation of case outcomes and escalate complex issues to the team lead or manager. - Adhere to operational guidelines, compliance standards, and regulatory requirements in all case handling. - Mentor junior associates by sharing best practices and providing guidance on complex cases. - Contribute to continuous improvement initiatives to enhance fraud detection and dispute resolution efficiency. - Communicate effectively with internal and external stakeholders while upholding professionalism and confidentiality. Qualifications & Skills: - Any Graduate - Analytical mindset with the ability to interpret complex transaction data and identify irregularities. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills for collaborative teamwork. - Ability to handle confidential information with integrity and discretion. - Flexibility to work in shifts, including night shifts. Preferred: - Certification in fraud prevention or risk management. - Experience with chargeback processing and dispute lifecycle management. - Familiarity with regulatory frameworks like PCI-DSS, GDPR, or equivalent. If interested, please share your updated resume along with the requested details to anguluri.pravallika@infosys.com.,

As a Test Lead with Manual testing experience in Card-based banking solutions and Digital Banking platforms, your role will involve the following key responsibilities: - Utilize your 10+ years of testing experience, including a minimum of 5 years in FIS IST/Cortex, to demonstrate deep knowledge of Card Management Solutions, particularly FIS Cortex and IST. - Demonstrate hands-on experience with all modules of FIS IST Switch/Cortex, including Cortex Authorization rules, product setup, risk rules, and fees. - Engage with acquiring modules, POS, and Cortex APIs, while maintaining strong relationships with Visa, MasterCard, NAPS, AMEX, and UPI. - Showcase your expertise in NFC, Contactless, and Tokenization-based transactions, along with testing experience in ATMs, scheme compliance (Visa/MasterCard), and simulators (OTS, Visa, MasterCard). - Apply your knowledge of MTIP, VSDC, terminal certification, ISO8583 message format, Oracle 19c, PL/SQL, EMV, VBV, PCI, and card applications. In addition to the key responsibilities, the company has additional expectations from you, such as: - Managing certifications and compliance testing efficiently. - Utilizing strong systems analysis and problem-solving skills. - Maintaining high standards of confidentiality and policy compliance. - Communicating effectively with senior management on critical issues.,

Job Description: As a Test Engineer at our company, your primary role will be to perform testing activities for Cards application. You will be responsible for preparing artifacts such as Test Scripts and data guidelines, as well as ensuring all data requirements are met for testing purposes. Your key responsibilities will include executing test cases, logging results (including retests), defect logging, and assisting in the consolidation of test defects for reporting. Additionally, you will be required to coordinate with interface stakeholders and support test execution while demonstrating good communication skills. Qualification Required: - 2-7 years of experience in testing - Hands-on experience in HPS PowerCard, Visionplus, Way4, or Prime application - Good communication skills Please note that the notice period for this position is immediate to 30 days.,

As an Operations Executive specializing in Reconciliation & Settlement for the Forex Card Program, your role will involve managing various processes to ensure the smooth functioning of transactions. Your key responsibilities will include: - Performing daily reconciliation tasks by validating transactions across Visa/Mastercard networks, switch systems, and customer ledgers. - Investigating and resolving reconciliation discrepancies such as partial settlements, late settlements, and duplicate transactions. - Processing refunds, chargebacks, and reversals following Visa/Mastercard dispute resolution rules. - Monitoring and resolving customer service tickets regarding transaction issues, failed loads, ATM disputes, and balance discrepancies. - Preparing and submitting settlement reports, income calculations, and MIS dashboards to both internal and external stakeholders. - Coordinating with Settlement banks, Switch, and card networks for transaction verification and resolution. - Maintaining and tracking revenue accounting from forex markups and interchange fees. - Generating Visa/Mastercard reports and ensuring compliance with network and RBI regulatory requirements. - Managing exception reporting and escalating unresolved issues to the appropriate teams. - Ensuring adherence to TAT and SLA for all reconciliation and dispute cases. Qualifications required for this role: - Bachelor's degree in Commerce, Finance, Accounting, or a related field. - 3-5 years of experience in cards operations, preferably in Forex Card programs, with hands-on experience in reconciliation, chargebacks, and settlement. - Knowledge of CMS, reconciliation tools, and ticketing platforms like JIRA. - Familiarity with RBI and network guidelines related to cross-border transactions and forex cards. - Proficiency in MS Excel for handling large volumes of transactional data accurately. - Strong understanding of GL entries, card network flows, and transaction lifecycle. - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills with attention to detail. - Ability to work independently and meet tight deadlines. Additionally, preferred skills for this role include exposure to income accounting, FX mark-up calculation, and interchange billing, as well as hands-on experience with Visa Online and Mastercard Connect portals for daily file management. Please note that this is a full-time position with compensation as per industry standards. As an Operations Executive specializing in Reconciliation & Settlement for the Forex Card Program, your role will involve managing various processes to ensure the smooth functioning of transactions. Your key responsibilities will include: - Performing daily reconciliation tasks by validating transactions across Visa/Mastercard networks, switch systems, and customer ledgers. - Investigating and resolving reconciliation discrepancies such as partial settlements, late settlements, and duplicate transactions. - Processing refunds, chargebacks, and reversals following Visa/Mastercard dispute resolution rules. - Monitoring and resolving customer service tickets regarding transaction issues, failed loads, ATM disputes, and balance discrepancies. - Preparing and submitting settlement reports, income calculations, and MIS dashboards to both internal and external stakeholders. - Coordinating with Settlement banks, Switch, and card networks for transaction verification and resolution. - Maintaining and tracking revenue accounting from forex markups and interchange fees. - Generating Visa/Mastercard reports and ensuring compliance with network and RBI regulatory requirements. - Managing exception reporting and escalating unresolved issues to the appropriate teams. - Ensuring adherence to TAT and SLA for all reconciliation and dispute cases. Qualifications required for this role: - Bachelor's degree in Commerce, Finance, Accounting, or a related field. - 3-5 years of experience in cards operations, preferably in Forex Card programs, with hands-on experience in reconciliation, chargebacks, and settlement. - Knowledge of CMS, reconciliation tools, and ticketing platforms like JIRA. - Familiarity with RBI and network guidelines related to cross-border transactions and forex cards. - Proficiency in MS Excel for handling large volumes of transactional data accurately. - Strong understanding of GL entries, card network flows, and transaction lifecycle. - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills with attention to detail. - Ability to work independently and meet tight deadlines. Additionally, preferred skills for this role include exposure to income accounting, FX mark-up calculation, and interchange billing, as well as hands-on experience with Visa Online and Mastercard Connect portals for daily file management. Please note that this is a full-time position with compensation as per industry standards.

You will be part of the Analytics and Information Management (AIM) team within Citi, where you will play a crucial role in providing reporting and business insights to the North America Consumer bank. Here is a breakdown of what is expected from you and the qualifications required for this role: **Role Overview:** As a member of the AIM team, you will be responsible for driving multiple projects involving large and complex data sets for analysis and validation. Your role will involve leveraging relevant programming tools such as SQL, SAS, and SAS Macro to analyze Credit card business financials and come up with financial estimates based on macro-economic and historical trends. **Key Responsibilities:** - Analyze Credit card portfolio, focusing on interest rates, fees, interchange, penalty, rewards, etc. - Partner with stakeholders to drive tangible outcomes and mentor a team of 10-20 members. - Interact with business partners to understand priorities and propose solutions. - Continuously improve processes and strategies by exploring new data sources and capabilities. - Demonstrate great storytelling and influencing skills. **Qualifications Required:** - Degree in computer science, engineering, mathematics, operations research, or another quantitative field with strong relevant industry experience. - 10+ years of relevant experience in analytics. - Advanced process management skills with an organized and detail-oriented approach. - Ability to lead a team on complex projects with specific financial outcomes. - Excellent understanding of statistics and probabilities. - Good communication, stakeholder management, and team skills. - Experience in Credit Cards and Retail Banking products is a plus. - Control-oriented and risk-aware. This is a full-time position located in Gurgaon, Bangalore, and Pune, India within the Credit Cards, Financial Services, and Banking industry. Your contribution to the AIM team will be vital in providing actionable intelligence for business leaders and driving revenue growth through data-driven insights.,

Role Overview: As the leader of the Card Risk Analytics team supporting the credit cards business, your primary responsibility is to drive the next generation of analytical solutions. This involves revamping Acquisition Rules to promote profitable and risk-adjusted growth, enhancing Card Limit assignment framework, identifying cohorts and segments to drive acquisition volume, and conducting portfolio interventions for offer base enhancement and line/loan amount assignment. Furthermore, you will be tasked with enhancing Fraud Risk Management through rule efficacy improvements and developing fraud models. Key Responsibilities: - Lead the development and monitoring of Risk, Collection, and Marketing models for the Credit Cards portfolio. - Drive business efficiencies by focusing on Cross-Sell, developing targeted pre-approved bases for Cross-sell of Loans/Cards, enhancing customer engagement through portfolio segmentation, and working towards infrastructure enhancements for advanced analytics and data science. - Independently manage and lead analytics projects, maintain relationships with stakeholders, engage with internal stakeholders for analytics project ideas, and address challenges in respective areas. - Engage with external stakeholders such as Partners, Credit Bureaus, and Fintechs. - Manage a large team of 25+ individuals. Qualifications Required: - Proven experience in leading analytics projects and managing teams. - Strong understanding of Risk Analytics, Fraud Risk Management, and Marketing Analytics in the credit cards industry. - Proficiency in developing and monitoring analytical models. - Excellent communication skills to engage with internal and external stakeholders effectively. For more information or to apply for this position, please contact us at +919329149022 or email pratik.kankaria@skillventory.com.,