care-facilitator-jobs-in-nizamabad, Nizamabad

8 Care Facilitator Jobs nearby Nizamabad

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posted 3 weeks ago

Cluster Business Head - Banca

Skywings Advisors Private Limited
experience5 to 8 Yrs
Salary8 - 10 LPA
location
Nizamabad, Hyderabad+4

Hyderabad, Belgaum, Mangalore, Guwahati, Anantpur

skills
  • banca
  • life insurance
  • bancassurance
  • team management
Job Description
Nurture and grow franchisee allocated with support of team of direct reportees (FLS) & LBS. Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization. As a CBH individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner. CBH is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with RO   Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels   Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS   Leadership &Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training &  Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations   Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.  
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posted 1 week ago
experience0 to 2 Yrs
Salary3.5 - 8 LPA
WorkRemote
location
Nizamabad, Jamnagar+8

Jamnagar, Nellore, Tirupati, Rajkot, Aurangabad, Jalandhar, Thrissur, Kolhapur, Belgaum

skills
  • typing
  • back office
  • data entry
  • content writing
  • computer operating
  • home based online
  • back office operations
  • english typing
  • part time
  • work from home
Job Description
We offer a Data Entry Job that allows you to work from home. This is a part-time position that includes online data entry tasks, online computer work, part time jobs, work from home, back office executive, typist Freshers and Experienced both can apply for this jobs. Position- Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From Home Job Type: Part Time or Full Time Salary: Rs.16000 to Rs.29000 Job Location: This work can be done from any location in India  For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in 1-WhatsApp Number- 8O 52 8495 55 After sending 'Hi' message on WhatsApp Within 1 minute, you will receive the full work details on your WhatsApp via auto-reply. After receiving message please read all work and salary information carefully to understand everything better. For more details, you can call the customer care number shared in the WhatsApp message. Must have: Computer or laptop and Typing Skills
posted 1 week ago
experience0 to 1 Yr
Salary3.5 - 4.0 LPA
WorkRemote
location
Nizamabad, Rajahmundry+8

Rajahmundry, Warangal, Jamnagar, Nellore, Dhanbad, Rohtak, Belgaum, Mangalore, Panipat

skills
  • data entry
  • home based data entry
  • online data entry
  • online work from home
  • data entry typing
  • part time
Job Description
We are hiring for Data Entry Operator, Computer Operator, Back Office Executive, Typist Retrieve data from various sources when required. Perform data cleanup and remove duplicate or irrelevant information. Verify accuracy of data before entering it into the system. Position- Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From HomeJob Type: Part Time or Full TimeSalary: Rs.16000 to Rs.29000 Job Location: This work can be done from any location in India  For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in 1-WhatsApp Number- 8O 52 8495 55 2-WhatsApp Number- 86O1O6O241 After sending 'Hi' message on WhatsApp Within 1 minute, you will receive the full work details on your WhatsApp via auto-reply. After receiving message please read all work and salary information carefully to understand everything better. For more details, you can call the customer care number shared in the WhatsApp message. Must have: Computer or laptop and Typing Skills
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posted 2 weeks ago
experience0 to 2 Yrs
Salary3.5 - 8 LPA
WorkRemote
location
Nizamabad, Jamnagar+8

Jamnagar, Rajkot, Tirupati, Nellore, Aurangabad, Jalandhar, Thrissur, Kolhapur, Belgaum

skills
  • content writing
  • back office
  • part time
  • computer operating
  • back office operations
  • typing
  • work from home
  • english typing
  • home based online
  • data entry
Job Description
We offer a Data Entry Job that allows you to work from home. This is a part-time position that includes online data entry tasks, online computer work, part time jobs, work from home, back office executive, typist Freshers and Experienced both can apply for this jobs. Position- Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From HomeJob Type: Part Time or Full TimeSalary: Rs.16000 to Rs.31000 Job Location: This work can be done from any location in India  For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in 1-WhatsApp Number- 8O 52 8495 55 After sending 'Hi' message on WhatsApp Within 1 minute, you will receive the full work details on your WhatsApp via auto-reply. After receiving message please read all work and salary information carefully to understand everything better. For more details, you can call the customer care number shared in the WhatsApp message. Must have: Computer or laptop and Typing Skills
posted 1 week ago

Room attendant

HORIBA PVT ENTERPRISES
experience2 to 7 Yrs
Salary2.0 - 5 LPA
location
Nizamabad, Tambaram+8

Tambaram, Bareilly, Bhubaneswar, Dehradun, Pondicherry, Uttar Dinajpur, Bally, Bhilwara, Fatehgarh Sahib

skills
  • management
  • customer
  • beverage
  • planning
  • hotel
  • housekeeping
  • service
  • research
  • hospitality
  • food
  • cashiering
  • event
Job Description
We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end.
posted 4 days ago

Administrative Manager

SHARMA TRADERS ENTERPRISES
experience2 to 7 Yrs
Salary6 - 12 LPA
WorkContractual
location
Nizamabad, Hyderabad+8

Hyderabad, Warangal, Tambaram, Bangalore, Chennai, Agartala, Kodaikanal, Nagapattinam, Namakkal

skills
  • training
  • leadership
  • development
  • time
  • computer
  • communication
  • management
  • prior
  • employees
  • of
  • preferred
  • documented
  • track
  • administrative
  • employee
  • on-boarding
  • skills
  • experience
  • excellent
  • motivating
  • proven
  • record
Job Description
Administrative Manager Responsibilities And DutiesThe responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and the title of the manager the person will report to. Copy this sectionRecruit new administrative employees, then orient and train them for their specific job descriptionsConduct semi-annual evaluations of administrative personnel and provide guidance about potential improvements in each employees performanceServe as the liaison between administrative personnel and senior management, communicating needs and concerns so they can be handled expeditiouslySelect employees for special projects and programs, then oversee their outputAchieve specific financial objectives by communicating with administrative personnel and making adjustments to workflow as necessaryImplement customer service standards and evaluate employees based on their ability to meet those standardsProvide technical and logistical support for all administrative personnel
posted 2 weeks ago

Dermatologist

NEW ERA LIFE CARE PRIVATE LIMITED
experience2 to 7 Yrs
Salary6 - 14 LPA
location
Nizamabad, Varanasi+8

Varanasi, Kottayam, Dhanbad, Tiruchirappalli, Kolkata, Amritsar, Cachar, Mangalore, Dalhousie

skills
  • skin care
  • allergy relief
  • allergic rhinitis
  • surgery scheduling
  • skin care products
  • skin diseases
  • atopic dermatitis
  • allergy testing
  • acne treatment
  • patient relations
Job Description
Job descriptionKey Responsibilities    Conduct skin, hair, and scalp consultations and diagnose conditions    Recommend personalized treatment plans based on clinical findings    Perform medical and cosmetic dermatology procedures (peels, laser, micro-needling, etc.)    Supervise and collaborate with  technicians    Maintain proper patient records and follow-up protocols findings    Perform medical and cosmetic dermatology procedures laser, micro-needling, etc.)    Supervise and collaborate with technicians    Maintain proper patient records and follow-up protocols    Stay updated with the latest advancements in dermatology and aesthetics    Ensure patient satisfaction, comfort, and safety at all times
posted 2 months ago

Clinical Associate (MBBS)

Vasavi heart care
experience0 to 4 Yrs
location
Nizamabad, Telangana
skills
  • MBBS
Job Description
Role Overview: You will be assisting consultants in providing outpatient (OP) and inpatient (IP) patient care. Additionally, you will be involved in supporting consultants in our clinical services. If you have an interest, you will also have the opportunity to contribute to the clinical research work. Key Responsibilities: - Assisting consultants in providing outpatient (OP) and inpatient (IP) patient care - Supporting consultants in clinical services - Contributing to clinical research work Qualifications Required: - MBBS Working Hours: The working hours for this position are from 9:30 am to 6:30 pm, Monday to Saturday. Compensation: The compensation offered for this role ranges from 45k to 55k per month, depending on your experience and work contribution.,
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posted 2 months ago
experience8 to 13 Yrs
location
Hyderabad, Bangalore+1

Bangalore, Kochi

skills
  • child development
  • ngo management
  • childcare
  • ngo
  • child heal
Job Description
Looking for Director- Child Care NGO  Industry: NGO Industry Designation: Director Job Type: Permanent Educational qualification: Any Qualification Experience: 08+ Year Mandatory Salary: Depending on interview and Experience Work Location : Bengaluru  Interested Candidate Please drop your resume.  Whats app your resume- 90352 00041  Thanks & Regards,90352 00041https://whatsapp.com/channel/0029Va8q2cjI7BeHLpOrMw0F
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary1.0 - 2.5 LPA
location
Hyderabad
skills
  • care
  • voice process
  • customer
  • customer support
  • service
Job Description
Now Hiring Customer Care Executives (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Begumpet, Hyderabad Experience: 02 Years | Fresher-Friendly Qualification: Any Graduate / Undergraduate Salary: 1.86 LPA 2.5 LPA + Incentives up to 4,000 About the Role: Join Indias Largest Healthcare TPA as a Customer Care Executive in a Pure Customer Service Role No Sales | No Targets | No Upselling Youll assist customers with medical reimbursement queries, provide accurate information, and ensure an excellent customer experience. Key Responsibilities: Handle inbound calls from customers related to healthcare services. Provide timely and accurate information as per client guidelines. Resolve queries and maintain service quality standards. Work collaboratively within a team to ensure customer satisfaction. Who Can Apply: Freshers and experienced candidates (up to 2 years). Good communication skills in English & Hindi. Strong customer orientation and problem-solving ability. Ready to work in a fast-paced, team-driven environment. Perks & Benefits: ESI (Health Insurance) & PF Monthly Incentives up to 4,000 Performance-based rewards Growth and learning opportunities Contact for More Info: Varun 9885781967 Divya 9121243505 Vedika 9121243509 Follow us on: Instagram: Square Business Services LinkedIn: Square BPO Services Pvt Ltd
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posted 2 months ago

Customer Care Officer

ARYA OMNITALK WIRELESS SOLUTIONS PRIVATE LIMITED
experience1 to 4 Yrs
location
Hyderabad
skills
  • customer care
  • customer support
  • ms office
  • data entry
  • back office
  • customer service
Job Description
 Position-CCO (Customer Care Officer) Job Locations- Hyderabad (Banjara Hills)  Qualification- Diploma / Graduate with any specialization Experience- 1 to 4 YEARS Job Description - Interact with customer to receive complaints. - Support Service head in assigning calls to service team members - Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed) - Help Branch Head and Service Head in creating monthly Excel based reports as per format.  Skills Required - Good at communication in Local language - Reasonable in English writing and verbal communication - Knowledge of Advanced EXCEL NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS  Please note This is a branch position. Thanks
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary< 50,000 - 2.5 LPA
location
Hyderabad
skills
  • customer care
  • process
  • voice
  • support
  • customer service
  • customer
Job Description
Urgent Hiring - Customer Care Executives (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Begumpet, Hyderabad Experience: 02 Years | Fresher-Friendly Qualification: Any Graduate / Undergraduate Salary: 1.86 LPA 2.5 LPA + Incentives up to 4,000 Drive Date: 27 - October - 2025 (Monday) Key Responsibilities Manage inbound customer calls related to healthcare and insurance services. Provide accurate and timely information in line with client policies. Resolve customer queries effectively while maintaining service quality. Collaborate with team members to ensure overall customer satisfaction. Who Can Apply Freshers and candidates with up to 2 years of experience are welcome. Excellent communication skills in English and Hindi. Strong customer service orientation and problem-solving abilities. Comfortable working in a dynamic, team-oriented environment. Perks & Benefits ESI (Health Insurance) & PF coverage. Monthly incentives up to 4,000. Performance-based rewards and recognition. Career growth and continuous learning opportunities. Contact for More Info Varun: 9885781967 Divya: 9121243505 Vedika: 9121243509 Follow us on: Instagram: Square Business Services LinkedIn: Square BPO Services Pvt. Ltd.
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posted 2 weeks ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary1.5 - 2.0 LPA
location
Hyderabad
skills
  • english
  • communication skills
  • voice process
  • hindi
  • customer support
  • customer service
Job Description
Mega Walk-In Drive: Customer Care Executives Wanted! India's Largest Healthcare TPA Pure Customer Service Role No Sales No Targets No Upselling Why You Should Apply: 100+ Openings Great opportunity to land your dream job Spot Offer Letter Walk in with documents, walk out with an offer Only 2 Simple Rounds Quick and easy interview process Fresher-Friendly No prior experience required Who Were Looking For:Good communication skills in English & HindiA customer-first attitudeWillingness to work in a team-oriented environmentGraduates / Undergraduates / Freshers All are welcome! Your Role:Respond to customer queries regarding medical reimbursementsSolve customer issues efficiently and professionallyGuide customers through the correct processesShare accurate information as per client guidelines Compensation & Perks: CTC: 1.86 LPA 2.5 LPA Monthly Incentives up to 4,000 ESI (Health Insurance) & Provident Fund (PF) Performance-Based Incentives What to Bring:Updated ResumeGovernment ID ProofEducational Documents Location:Square Business Services Pvt Ltd,6th Floor, 3rd Block, White House Building, Begumpet Need Help or More Info Call us at: 98857819679121243505912124350993969596119397959722 Ready to kickstart your career in customer service
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary< 50,000 - 2.5 LPA
location
Hyderabad
skills
  • customer care
  • voice process
  • customer service
  • customer support
Job Description
Mega Walk-In Drive Customer Care Executives (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Begumpet, Hyderabad Experience: 02 Years | Fresher-Friendly Qualification: Any Graduate / Undergraduate Salary: 1.86 LPA 2.5 LPA + Incentives up to 4,000 Walk-In Drive Details: Date: Tomorrow 25th October 2025 Time: 9:00 AM 4:00 PM Venue: Square Business Services Pvt. Ltd. 6th Floor, 3rd Block, White House Building, Begumpet, Hyderabad About the Role: Join Indias Largest Healthcare TPA as a Customer Care Executive in a Pure Customer Service Role. No Sales | No Targets | No Upselling Youll be responsible for handling customer queries related to healthcare reimbursements and guiding them through the correct processes. Why Attend the Walk-In Drive: 100+ Openings Huge hiring opportunity Spot Offer Letters Get hired on the same day Only 2 Simple Rounds Quick and easy process Freshers Welcome No prior experience required Benefits & Perks: ESI (Health Insurance) & PF Monthly Incentives up to 4,000 Performance-based rewards Growth and learning opportunities What to Bring: Updated Resume Government ID Proof Educational Certificates Contact for Queries: Varun 9885781967 Divya 9121243505 Vedika 9121243509 Follow us for updates: Instagram: Square Business Services LinkedIn: Square BPO Services Pvt Ltd
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary50,000 - 2.5 LPA
location
Hyderabad
skills
  • voice process
  • customer service
  • customer support
  • customer care
Job Description
Walk-In Drive: Customer Care Executives (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Begumpet, Hyderabad Experience: Freshers & Up to 2 Years Qualification: Any Graduate / Undergraduate Salary: 1.86 LPA 2.5 LPA + Incentives up to 4,000 Drive Date: 27-10-2025 (Monday) About the Role Join Indias Largest Healthcare TPA as a Customer Care Executive in a pure customer service role No Sales, No Targets, No Upselling! You will assist customers with medical reimbursement queries, provide accurate information, and ensure an excellent customer experience. Key Responsibilities Handle inbound customer calls related to healthcare services. Provide timely and accurate information as per client guidelines. Resolve queries while maintaining service quality standards. Work collaboratively within a team to ensure customer satisfaction. Who Can Attend Freshers and candidates with up to 2 years of experience. Good communication skills in English & Hindi. Strong customer orientation and problem-solving ability. Comfortable in a fast-paced, team-driven environment. Perks & Benefits ESI (Health Insurance) & PF Monthly Incentives up to 4,000 Performance-based rewards Growth and learning opportunities Contact for More Info Varun: 9885781967 Divya: 9121243505 Vedika: 9121243509 Follow us on: Instagram: Square Business Services LinkedIn: Square BPO Services Pvt. Ltd.
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary< 50,000 - 2.0 LPA
location
Hyderabad
skills
  • customer service
  • voice process
  • customer care
  • customer support
Job Description
Walk-In Drive: Customer Care Executive (Voice Process) Organization: Square Business Services Pvt. Ltd. Work Location: Begumpet, Hyderabad Experience Required: Freshers or up to 6 Months Education: Any Graduate / Undergraduate Compensation: 1.86 LPA 2.5 LPA + Incentives up to 4,000 Interview Date: 29th October 2025 (Wednesday) Role Overview Start your career journey with Indias Leading Healthcare TPA as a Customer Care Executive. This is a pure customer support role no sales, no targets, and no upselling involved. Youll interact with customers, assist them with healthcare reimbursement queries, and ensure every interaction delivers a smooth service experience. Responsibilities Manage inbound customer calls regarding healthcare and claims. Offer precise information following client policies. Address and resolve customer issues professionally. Contribute to a collaborative and service-focused work environment. Eligibility Open to freshers or candidates with up to 6 months of experience. Excellent communication in English and Hindi. Customer-focused with strong interpersonal and problem-solving skills. Ability to work effectively in a dynamic team setup. Benefits PF & ESI (Health Insurance) Monthly incentives up to 4,000 Performance-based rewards Ample growth and learning opportunities Contact Details Varun: 98857 81967 Divya: 91212 43505 Vedika: 91212 43509
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posted 2 months ago

Customer Care Executive

Square Business Services Pvt. Ltd.
experience0 Yrs
Salary< 50,000 - 2.0 LPA
location
Hyderabad
skills
  • customer service
  • voice process
  • customer care
  • customer support
Job Description
Urgent hiring for Voice Process - Customer Support AssociateOrganization: Square Business Services Pvt. Ltd.Job Location: Begumpet, HyderabadExperience Level: Freshers or up to 6 MonthsEducational Qualification: Any Graduate / UndergraduateCompensation: 1.86 LPA 2.5 LPA + Monthly Incentives up to 4,000Interview Date: 29th October 2025 (Wednesday) Position Overview Join Square Business Services, one of Indias top healthcare service providers, as a Customer Support Associate (Voice Process).This is a non-sales role focused on assisting customers with healthcare and reimbursement-related queries ensuring a smooth and supportive service experience. Job Responsibilities Manage inbound voice calls from customers regarding healthcare and claim-related queries. Deliver accurate and timely information aligned with client standards. Resolve customer issues courteously and effectively. Maintain service quality and contribute to a collaborative team environment. Desired Candidate Profile Fresh graduates or candidates with up to 6 months of experience. Excellent communication skills in English and Hindi. Positive attitude with strong customer service orientation. Willingness to learn and work in a fast-paced environment. What We Offer Health Benefits (ESI) & Provident Fund (PF) Attractive Incentives up to 4,000 per month Performance-based recognition Learning and career advancement opportunities Contact for More Information Varun: 98857 81967Divya: 91212 43505Vedika: 91212 43509 Connect With Us:Instagram: Square Business ServicesLinkedIn: Square BPO Services Pvt. Ltd.
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posted 1 day ago

Cuustomer care executive

STRYDE CONSULTING SERVICES Hiring For MNC
experience1 to 4 Yrs
Salary1.5 - 4.0 LPA
location
Hyderabad
skills
  • technical support
  • teamwork
  • active directory
  • ms office
  • problem solving
  • voice support
  • communication
Job Description
Position: Customer Support Associate International Voice (Verizon) Experience: Minimum 6 months in International Voice Process Location: WFO Hyderabad Shifts: US Rotational Shifts Transport: 2-way Cab Provided CTC: Up to 4.5 LPA (Up to 30% hike on last CTC) Job Responsibilities: Handle inbound calls from Verizons US customers. Assist with billing, account, and basic technical issues. Ensure accurate documentation and adhere to process guidelines. Requirements: Strong English communication skills. Willingness to work night shifts. Good customer handling and problem-solving skills.  
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posted 1 day ago

Customer Care Executive

STRYDE CONSULTING SERVICES Hiring For MNC
experience1 to 4 Yrs
Salary1.5 - 4.0 LPA
location
Hyderabad
skills
  • technical support
  • teamwork
  • active directory
  • ms office
  • problem solving
  • voice support
  • communication
Job Description
Designation: Customer Support Associate International Voice Process: Verizon (US Telecom) Location: Hyderabad  Work Mode: Work from Office Shifts: US Rotational Shifts Transport: 2-Way Cab Provided CTC: Up to 4.5 LPA (Up to 30% hike on last drawn CTC) Experience Required: Minimum 6 months International Voice Process Experience Role Overview We are hiring experienced International Voice Process professionals to support Verizons telecom customers in resolving queries related to network, billing, account support, and technical troubleshooting. The role requires excellent communication skills, customer-first mindset, and ability to work in fast-paced US shifts. Key Responsibilities Handle incoming calls from Verizons US customers regarding telecom, network, mobile, and billing queries. Provide accurate troubleshooting for network, device, account, and connectivity issues. Maintain a high level of professionalism, empathy, and service quality in every customer interaction. Document customer interactions in CRM systems with complete accuracy. Resolve issues within defined SLA, ensuring customer satisfaction. Escalate complex cases to senior teams when required. Meet daily/weekly performance metrics: AHT, quality score, CSAT, FCR etc. Candidate Requirements Minimum 6 months experience in International Voice / US Voice Process. Excellent English communication (verbal + written). Strong understanding of customer service protocols. Ability to work night US shifts. Should be comfortable working from office and using 2-way cab. Good problem-solving and active listening skills. Immediate joiners or 7-day joiners preferred. Preferred Skills Experience supporting Telecom/ISP customers (bonus). Basic troubleshooting: mobile, SIM, network, Wi-Fi, modem, billing portals. Ability to handle high-pressure situations professionally. Benefits 2-way safe and secured cab Performance-based incentives Medical insurance (company policy) Career growth with a global MNCRecruiter Name:Hr RachanaInterview Timing :09:30 AM
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posted 4 days ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Microsoft Windows
  • iOS
  • Customer Support
  • Technical Support
  • Problem Solving
  • Communication
  • Data Entry
  • Mac OSOSX
  • Android operating systems
  • Customer Service Excellence
Job Description
As a Technical Support - Customer Care Specialist at UWorld, you will play a crucial role as the primary point of contact for our end-users, who are students and professionals preparing for high-stakes entrance & board examinations. Your main responsibilities will involve addressing technical, billing/account, and product usability concerns with confidence and promptness. You will interact with our users primarily through email and phone, with the ultimate goal of achieving first contact resolution. It is essential to be comfortable working in a team environment, adapt effectively to changes, and possess a mindset focused on continuous improvement to deliver a higher level of service excellence. **Key Responsibilities:** - Aim to achieve first contact resolution for customer issues - Manage and resolve technical and product support requests efficiently and accurately - Communicate confidently and react promptly to customer's technical, billing/account, product usability, and product navigation queries - Display professionalism and empathy in all interactions with end-users - Be a problem solver and advocate for solutions for end-users - Log and document common user issues accurately within the ticketing system - Collaborate in writing Knowledge base articles based on customer interactions - Maintain communication with other departments to relay end-user feedback to stakeholders **Qualifications Required:** - Bachelors degree required - Minimum 3 years of experience in a customer support role - Technical support background is a plus - Working knowledge of Microsoft Windows, Mac OS/OSX, iOS, and Android operating systems - Ability to listen and understand end user concerns effectively - Clear and concise communication skills with proper spelling and grammar - In-depth understanding of UWorld's products - Flexibility to work on some holidays and weekends based on a rotating schedule Join UWorld and be part of a team dedicated to helping millions of students and professionals achieve success in their academic and professional endeavors.,
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