cash-operations-jobs-in-rajapalayam

2,526 Cash Operations Jobs in Rajapalayam

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posted 3 weeks ago
experience1 to 4 Yrs
Salary2.0 - 4.5 LPA
location
Bangalore
skills
  • otc
  • international bpo
  • cash
  • oder
  • to
Job Description
Dear Candidates we are actively hiring for Process Associate role About the Role: Were looking for a dynamic and detail-oriented Sales Operations Executive with hands-on experience in Order Management / OTC (Order-to-Cash) within an International BPO environment. You all work closely with global teams to ensure smooth order processing, stakeholder engagement, and customer satisfaction. Key Responsibilities: Manage and process orders accurately through STS / Order Management systems. Handle queries related to billing, order tracking, and issue resolution. Collaborate with internal and external stakeholders to ensure timely delivery. Maintain process compliance and documentation for audits. Support cross-functional teams for data accuracy and report generation. Required Skills & Qualifications: 13 years of experience in Order Management / OTC Background in International BPO (support or operations process) Proficiency in Excel, CRM, and order processing tools Excellent verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively Strong problem-solving and stakeholder management skills.Interested candidates please sahre updated resume to maneesh.negi@shine.com
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posted 3 weeks ago

Teller-(Operations)

Acura Solutions.
experience1 to 6 Yrs
Salary1.5 - 3.5 LPA
location
Delhi
skills
  • teller activities
  • teller operations
  • cashier activities
Job Description
Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Branch Operations & Branch Customer Service Department: Retail Banking > Branch Banking > Branch  Key Responsibilities: - Greet and assist customers in a friendly and professional manner - Process various banking transactions, including deposits, withdrawals, and payments - Balance cash drawers and maintain accurate records of transactions - Promote bank products and services to customers - Resolve customer inquiries and complaints in a timely and efficient manner - Adhere to all bank policies and procedures to ensure compliance and security - Collaborate with other team members to achieve branch goals and targets  Additional Requirements: - Must be able to work full-time, including weekends and holidays - Must be willing to undergo a background check and credit check - Must be able to lift up to 25 pounds  
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posted 2 months ago

Branch Operations Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience2 to 7 Yrs
Salary5 - 6 LPA
location
Kozhikode
skills
  • sales
  • management
  • reconciliation
  • yard
  • repo
Job Description
Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies
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posted 3 weeks ago

Cash Supervisor - Congo

Dhruv Corporate (HR) Solutions Pvt Ltd
experience3 to 5 Yrs
Salary4.0 - 6 LPA
location
Congo, Zaire (Democratic Republic of Congo)
skills
  • handling
  • training
  • customer service skills
  • reconciliation
  • cash
  • supervision
  • attention to detail
  • pos system operation
  • team
Job Description
Job Title: Cash Supervisor Department: Supermarket Location: Democratic Republic of Congo (DRC) Vacancies: 5 Age Limit: Not more than 35 years Qualification: Up to 12th Pass Experience: 3 to 5 years as Cashier in a Retail Supermarket / Hypermarket setup Industry Preference: Retail / E-Commerce / Quick Commerce Salary: $400$600 per month Job Summary: We are seeking an experienced Cash Supervisor to oversee cash counter operations in our supermarket. The ideal candidate should have prior experience in handling cashiers, managing POS systems, ensuring transaction accuracy, and delivering excellent customer service. Key Responsibilities: Supervise daily cash counter operations and cashier team. Ensure accurate billing, cash handling, and reconciliation. Train and guide cashiers to maintain service and operational standards. Resolve customer billing queries promptly. Prepare daily sales and cash reports. Key Skills: Cash Handling & Reconciliation POS System Operation Team Supervision & Training Customer Service Skills Attention to Detail
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posted 2 months ago

Branch Operations Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience2 to 7 Yrs
Salary4.5 - 6 LPA
location
Bangalore
skills
  • sales
  • management
  • auctions
  • repo
  • yard
Job Description
Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies
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posted 2 months ago
experience2 to 4 Yrs
Salary2.5 - 6 LPA
location
Hyderabad
skills
  • quote to cash
  • sales operations
  • pricing
  • deal desk
Job Description
Hiring Now Deal Desk / Sales Operations Professionals Location: Hyderabad (Mandatory Work From Office) Shift: Night Shift Experience: Minimum 2 years of professional experience Preferred Domain: Deal Desk / Sales Operations / Pricing / Quote-to-Cash Communication: Excellent written and verbal communication skills Join a fast-paced, collaborative environment and be part of a global team driving business excellence!  Interested candidates can share their CVs on WhatsApp or call Noor on 8951992036
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posted 2 months ago

Branch Operations Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience2 to 7 Yrs
Salary5 - 6 LPA
location
Navi Mumbai
skills
  • yard management
  • resolution
  • sales
  • query
  • repo
Job Description
Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies
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posted 2 months ago

Operation Manager

WORKFREAKS BUSINESS SERVICES PRIVATE LIMITED
WORKFREAKS BUSINESS SERVICES PRIVATE LIMITED
experience3 to 5 Yrs
Salary3.0 - 4.5 LPA
location
Bangalore
skills
  • field operations
  • management
  • cash handling
Job Description
Administrative & Field Support Marketing Material Distribution Medical Delivery Operations Cash Collection Operations Strong leadership and team management abilities. Knowledge of cash handling, reconciliations, and field operations. Ability to multitask and coordinate multiple operational streams. Strong communication, problem-solving, and analytical skills. Proficiency in MS Excel, reporting tools, and basic operational software.
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posted 1 month ago
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Collections
  • Cash Management Services
  • Cash
  • Compliance
  • Reconciliation
  • Interpersonal Skills
  • Communication Skills
  • Computer Skills
  • NACH Transactions
  • Cheques
  • ACH Processing
  • Operational Controls
  • Vendor Reporting
  • Escrow Process
  • Data Accuracy
  • Typing Skills
  • Corporate Banking Operations
  • Excel Skills
Job Description
As a member of the Group Technology and Operations (T&O) team, your role involves processing and managing Cheques, Cash, and NACH transactions to ensure efficient banking operations. Your responsibilities include: - Processing and managing Collections and NACH Transactions, as well as coordinating with vendors - Handling queries related to Cheques, Cash, NACH, and ACH Processing - Demonstrating sound knowledge of Cash Management Services, particularly Cheques, Cash, and NACH processing - Improving operational controls and ensuring compliance with all regulations - Analyzing and improvising various transactional reports and Vendor reporting - Performing reconciliation for the process - Assisting in reviewing/developing Department Operating Instructions and ensuring adherence to Policy and Procedures - Handling queries for External & Internal stakeholders for NACH, CHEQUES, AND CASH - Conducting monthly Vendor Reporting, Vendor invoice and processing review, and Vendor SLA review - Knowledge of Escrow process would be helpful to the Unit Required Experience: - Ability to work in a 365-day working environment with flexible hours - Knowledge of Cheques, Cash, and NACH transactions - Ability to learn new products - Strong team player - Proficiency in reconciliation process - Excellent communication skills Education / Preferred Qualifications: - Minimum graduation from a recognized university Core Competencies: - Processing with an eye for detail, data accuracy, and good typing skills - Strong interpersonal and excellent communication skills - Effective control measures and governance standards - Positive attitude, aptitude towards and fast adoption of new technology and digital lifestyle - Good interpersonal and analytical skills Technical Competencies: - Data entry - Corporate Banking Operations - Communication skills - Excel skills - Good Computer skills Work Relationship: - Teamwork - Stakeholder management - Customer experience & joyful banking Location: India-Tamil Nadu-Chennai-DBIL Job Type: Full-time Schedule: Regular Job Posting Date: Jun 12, 2025, 8:00:00 AM,
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posted 3 weeks ago
experience5 to 9 Yrs
location
All India
skills
  • Product Management
  • Operational Management
  • Change Management
  • Process Improvement
  • Technology
  • Interpersonal Skills
  • Communication
  • Risk Management
  • Compliance
  • Data Analysis
  • Excel
  • PowerPoint
  • Digital Tools
  • ProblemSolving
Job Description
As the catalyst transforming visions into market-ready products, you will navigate complex challenges, ensure seamless delivery, and drive change initiatives to accelerate innovation. - Coordinate with the Product Delivery Manager to drive end-to-end delivery. Standardize impact assessments, identify and escalate blockers, and ensure resource alignment. - Lead design-to-delivery and change management of new services and enhancements, enforcing the firm's risk, control, compliance, and regulatory requirements. - Define and implement optimized operating models by mapping current processes, systems, and organizational structures. Pinpoint opportunities to improve customer experience, scalability, and resiliency. - Develop strategic hypotheses and business cases, securing stakeholder buy-in for recommendations. - Drive process and tool enhancements through proactive reengineering, increasing efficiency and resilience. - Provide regular status updates to senior management and business stakeholders. Required Qualifications, Capabilities, and Skills: - Proven experience in product management or a related domain, with a track record of delivering results. - Hands-on expertise in operational management, change readiness, and product deployment. - Demonstrated ability to partner with business stakeholders to design and implement process improvements using core technology and digital tools. - Strong collaborator with excellent interpersonal skills, able to influence peers and executives across functions. - Clear, confident communicator at all organizational levels. - Logical, structured problem-solver with disciplined planning and decision-making. - Solid understanding of controls, risk management, and compliance protocols. - Self-starter who independently manages workload and delivers on commitments. Preferred Qualifications, Capabilities, and Skills: - Developed knowledge of the product development lifecycle. - Operations experience dealing with large-scale operations and transformation agendas. - Expertise in data analysis and manipulation to support hypothesis generation. - Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential. As the catalyst transforming visions into market-ready products, you will navigate complex challenges, ensure seamless delivery, and drive change initiatives to accelerate innovation. - Coordinate with the Product Delivery Manager to drive end-to-end delivery. Standardize impact assessments, identify and escalate blockers, and ensure resource alignment. - Lead design-to-delivery and change management of new services and enhancements, enforcing the firm's risk, control, compliance, and regulatory requirements. - Define and implement optimized operating models by mapping current processes, systems, and organizational structures. Pinpoint opportunities to improve customer experience, scalability, and resiliency. - Develop strategic hypotheses and business cases, securing stakeholder buy-in for recommendations. - Drive process and tool enhancements through proactive reengineering, increasing efficiency and resilience. - Provide regular status updates to senior management and business stakeholders. Required Qualifications, Capabilities, and Skills: - Proven experience in product management or a related domain, with a track record of delivering results. - Hands-on expertise in operational management, change readiness, and product deployment. - Demonstrated ability to partner with business stakeholders to design and implement process improvements using core technology and digital tools. - Strong collaborator with excellent interpersonal skills, able to influence peers and executives across functions. - Clear, confident communicator at all organizational levels. - Logical, structured problem-solver with disciplined planning and decision-making. - Solid understanding of controls, risk management, and compliance protocols. - Self-starter who independently manages workload and delivers on commitments. Preferred Qualifications, Capabilities, and Skills: - Developed knowledge of the product development lifecycle. - Operations experience dealing with large-scale operations and transformation agendas. - Expertise in data analysis and manipulation to support hypothesis generation. - Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential.
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posted 2 weeks ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Cash Operations
  • Withdrawals
  • CIT
  • Cash Indent
  • Cash Forecasting
Job Description
As a Cash Operations Manager in Bengaluru / Bangalore, your role will involve: - Taking care of entire Cash operations including Cash Indent, Withdrawals, Cash Forecasting, and CIT activities. This includes managing new Cash-ATM takeovers and ensuring smooth operations for existing cash management systems. - Managing Centralized Cash Forecasting, Indenting, Loading Schedules, Cash Trackers, Reconciliation, Reports Delivery, Daily MIS, Monthly Billing Activity, and coordinating with banks and agencies for efficient cash collection and replenishments for forecasted ATMs. - Preparing Cash Management Reports with details of shortages/overages/cash for ATMs, coordinating with franchisees for day-to-day operations, owning MIS for the respective region, and ensuring all reports are sent to internal cross-functional teams. - Ensuring low denomination availability in ATMs, optimizing transactions, reducing cash movement and loading, and managing cash shortage issues with CIT agencies. Qualifications required for this role: - Graduate or MBA with 3-5 years of experience in Cash Management. - Proficiency in planning, execution, cost management, and MS Excel. - Excellent communication skills, strong partner management abilities, and exceptional analytical skills with a problem-solving approach.,
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posted 3 weeks ago
experience5 to 9 Yrs
location
Maharashtra
skills
  • Product Management
  • Operational Management
  • Change Management
  • Process Improvement
  • Technology
  • Interpersonal Skills
  • Communication
  • Risk Management
  • Compliance
  • Data Analysis
  • Excel
  • PowerPoint
  • Digital Tools
  • ProblemSolving
Job Description
You will be the catalyst transforming visions into market-ready products, navigating complex challenges, ensuring seamless delivery, and driving change initiatives to accelerate innovation. - Coordinate with the Product Delivery Manager to drive end-to-end delivery, standardize impact assessments, identify and escalate blockers, and ensure resource alignment. - Lead design-to-delivery and change-management of new services and enhancements, enforcing the firm's risk, control, compliance, and regulatory requirements. - Define and implement optimized operating models by mapping current processes, systems, and organizational structures, and pinpointing opportunities to improve customer experience, scalability, and resiliency. - Develop strategic hypotheses and business cases, securing stakeholder buy-in for recommendations. - Drive process and tool enhancements through proactive reengineering, increasing efficiency and resilience. - Provide regular status updates to senior management and business stakeholders. Qualifications Required: - Proven experience in product management or a related domain, with a track record of delivering results. - Hands-on expertise in operational management, change readiness, and product deployment. - Demonstrated ability to partner with business stakeholders to design and implement process improvements using core technology and digital tools. - Strong collaborator with excellent interpersonal skills, able to influence peers and executives across functions. - Clear, confident communicator at all organizational levels. - Logical, structured problem-solver with disciplined planning and decision-making. - Solid understanding of controls, risk management, and compliance protocols. - Self-starter who independently manages workload and delivers on commitments. In addition to the above details, the job description also includes preferred qualifications, capabilities, and skills which are as follows: - Developed knowledge of the product development life cycle. - Operations experience dealing with large scale operations and transformation agendas. - Expertise in data analysis and manipulation to support hypothesis generation. - Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential.,
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Order to Cash
  • Collections Processing
Job Description
As an Order to Cash Operations Analyst at Accenture, you will be responsible for collections processing. Your role will involve the following: - Analyzing and solving lower-complexity problems. - Interacting with peers within Accenture for updates before escalating to supervisors. - Having limited exposure to clients and/or Accenture management. - Receiving moderate level instruction on daily tasks and detailed guidance on new assignments. - Making decisions that impact your own work and potentially the work of others. - Being an individual contributor within a team with a focused scope of work. Qualifications required for this role: - Any Graduation - 3 to 5 years of experience About Accenture: Accenture is a global professional services company known for its leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology, and Operations services. The company is powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With a workforce of 699,000 employees serving clients in over 120 countries, Accenture embraces change to drive value and shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com for more information. Please note that this position may require you to work in rotational shifts.,
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posted 2 months ago
experience10 to 14 Yrs
location
Haryana
skills
  • Accounts Receivable AR Cash Application skills
  • People management abilities
  • Strong client relationship establishment
  • Deadlineoriented
  • Collaboration
  • interpersonal skills
  • Exposure to SAP
  • Exposure to Latin American business
Job Description
Role Overview: As an Order to Cash Operations Associate Manager at Accenture, your role will involve the analysis and solving of moderately complex problems. You will be expected to create new solutions, leveraging and adapting existing methods and procedures as necessary. It is important for you to understand the strategic direction set by senior management in relation to team goals. Your primary upward interaction will be with your direct supervisor or team leads, while also interacting with peers and/or management levels at a client and/or within Accenture. You should be able to determine methods and procedures on new assignments with minimal guidance. Your decisions will often impact the team you are part of and occasionally other teams as well. You may be managing medium-small sized teams and/or work efforts at a client or within Accenture. Please be aware that this role may require you to work in rotational shifts. Key Responsibilities: - Analysis and solving of moderately complex problems - Creating new solutions by leveraging and adapting existing methods and procedures - Understanding the strategic direction set by senior management - Interacting with direct supervisor, team leads, peers, and management levels - Determining methods and procedures on new assignments with minimal guidance - Managing medium-small sized teams and/or work efforts - Working in rotational shifts may be required Qualifications Required: - BCom degree - 10 to 14 years of experience - Accounts Receivable (AR) Cash Application skills - People management abilities - Strong client relationship establishment - Deadline-oriented with the ability to perform under pressure - Collaboration and interpersonal skills - Commitment to quality - Exposure to SAP - Exposure to Latin American business Accenture, a global professional services company, is renowned for its leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With a workforce of 699,000 people serving clients in over 120 countries, Accenture embraces change to drive value and shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com to learn more about us.,
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posted 2 months ago
experience3 to 7 Yrs
location
Haryana
skills
  • Analysis
  • Problem solving
  • Team management
  • Interpersonal skills
  • Strategic direction
Job Description
Job Description: As an Order to Cash Operations Manager at Accenture, your primary responsibility will be to analyze and solve moderately complex problems, create new solutions, and adapt existing methods and procedures. You will be expected to understand the strategic direction set by senior management in relation to team goals. Your main interactions will be with direct supervisors, team leads, peers, and management levels at clients or within Accenture. You should be able to work independently with minimal guidance on determining methods and procedures for new assignments. Your decisions will have an impact on your team and occasionally on other teams. If you are in an individual contributor role, you may manage medium-small sized teams and/or work efforts. Please note that this role may require you to work in rotational shifts. Key Responsibilities: - Analysis and solving of moderately complex problems - Creating new solutions and adapting existing methods and procedures - Understanding the strategic direction set by senior management - Interacting with direct supervisors, team leads, peers, and management levels - Working independently with minimal guidance on new assignments - Managing medium-small sized teams and/or work efforts - Rotational shift work may be required Qualifications Required: - Graduation in any field (Note: Additional details about Accenture as a global professional services company have been omitted from the Job Description as per the provided instructions),
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posted 2 months ago
experience2 to 6 Yrs
location
Maharashtra, Pune
skills
  • Analytical skills
  • Customer Service skills
  • Strong communication skills
  • Interpersonal skills
  • Problemsolving skills
  • Detailoriented
  • Adaptable
  • Proficient in Excel
  • Proficient in Word
Job Description
As part of the Fund Administration team at Citco, you will play a crucial role in handling various fund types and delivering exceptional customer service. Your analytical and problem-solving skills will be put to use as you navigate through different products in the hedge fund world. Your adaptability and attention to detail will be key in thriving within a fast-paced and dynamic environment. Key Responsibilities: - Familiarity with all products/instrument types in the hedge fund world - Proficiency in Affirmation/Confirmation/Reconciliation of All Derivative products/Instrument Types, both Listed and OTC derivatives - Knowledge of Equity/Bond/Repo Settlement Process - Experience with third-party vendor tools such as CTM, TRAX, Markit Trade Manager, Markitwire, DTCC, TRAIANA - Ability to access broker portals - Handling Treasury Cash Settlements including transfer of funds between accounts in the hedge fund/Private Equity and Real Asset world - Managing wire creation (manual/Auto) and workflow thereafter, understanding currency cut-offs in settlements - Knowledge of Swift and different types, cash Fails Management in OTC Cash Settlements Qualifications Required: - Bachelor's Degree in Accounting, Finance, Economics, or other quantitative subjects - Strong Customer Service skills - Analytical and problem-solving skills - Detail-oriented with the ability to multi-task - Ability to learn new systems and source information from numerous systems - Effective team player with excellent communication and interpersonal skills - Proficient in Excel and Word, with aptitude to learn new skills - Ability to organize, prioritize tasks, and work in a deadline-oriented environment - Comfortable communicating with clients and counterparties via e-mail and phone - Experience/exposure to cash settlements and ISDA Bi-Lateral agreements would be beneficial - Familiarity with financial instruments such as equities, bonds, equity swaps, FX, futures, and OTC products would be advantageous,
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posted 2 months ago
experience10 to 14 Yrs
location
All India
skills
  • Team Management
  • Fixed Income
  • Data Management
  • VBA
  • SQL
  • Excel
  • Power BI
  • Cash Operations
  • Alternative Asset
  • Financial Intermediaries
  • Bank Account Management
  • Wires
Job Description
Job Description: You will be responsible for overseeing the Treasury, Wire Management, KYC & Client Account Management teams catering to different geographies. Your primary role will involve managing these teams, ensuring daily deliverables are met, operationalizing processes, and building relationships with global stakeholders. Key Responsibilities: - Manage the Treasury, Wire Management, KYC & Client Account, Account Management teams - Oversee daily deliverables and enhance processes - Build relationships with global stakeholders and act as an escalation point - Identify process improvements and participate in their implementation - Recommend controls, contribute to KPI/KRI reporting, and maintain oversight Qualifications Required: - More than 10+ years of relevant work experience - Strong team management skills - Prior experience with Alternative Asset, Fixed Income preferred - Experience with data management platforms such as Hazeltree, Everest, Wall Street Office, Geneva, and/or IVP preferred - Intermediate-level technical skills like VBA, SQL, Excel, Power BI, etc. are a bonus - Experience working with financial intermediaries like investment banks, leverage providers, broker/dealers, and Prime Brokers preferred - Familiarity with diverse investment vehicles such as Institutional Separate Accounts, SMA/Limited Partnerships, Open-End Mutual Funds, Closed-End Funds, UCITs, CLOs, and complex fund structures - Strong experience with Bank Account Management, Cash Operations & Wires,
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posted 6 days ago
experience12 to 16 Yrs
location
Karnataka
skills
  • Analytics
  • Project Management
  • Data Analysis
  • Google Sheets
  • Excel
  • Pivot Tables
  • Formulas
  • Charts
  • Written Communication
  • Verbal Communication
  • Collaboration
  • Customer Success Operations
  • Problemsolving
  • Attention to Detail
  • Analytical Thinking
Job Description
Role Overview: As a Customer Success Operations Analyst at our company, you will play a crucial role in organizing, analyzing, and reporting customer success data to facilitate informed decision-making by the CS team. Your responsibilities will include building and maintaining performance reports, tracking pilots and churn, and ensuring the accuracy and currency of internal processes and documentation. You will collaborate closely with the Customer Success Manager, Product, Engineering, and Support teams to provide actionable insights, streamline workflows, and identify opportunities or risks, thereby contributing to the growth and evolution of our CS operation. Key Responsibilities: - Build and maintain performance reports, pilot tracking sheets, and churn analysis. - Prepare customer-facing visuals, slide decks, and internal notes based on usage data. - Track internal progress on feature requests, customer feedback loops, and follow-ups. - Maintain accurate and up-to-date documentation, such as playbooks, testing steps, and agreements. - Collaborate with Product, Engineering, and Support teams to ensure the progress of tasks and projects. - Review customer performance trends to identify opportunities, risks, and insights that inform CS strategy. Qualifications Required: - 12 years of experience in customer success operations, analytics, project support, or similar roles. - Strong organizational and project management skills to handle timelines, dependencies, and deliverables. - High attention to detail, ensuring the accuracy and reliability of reports, documentation, and processes. - Problem-solving mindset - able to independently investigate issues and take necessary actions. - Proficiency in Google Sheets or Excel, including pivot tables, formulas, and charts. - Clear written and verbal communication skills for summarizing data into actionable insights. - Comfortable using tools like Google Workspace, Notion, HubSpot, and Slack. Additional Details: All official correspondence will be conducted through our Weave branded email. Please note that we will never request you to share bank account information, cash a check, or purchase software or equipment as part of the interview or hiring process.,
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posted 2 months ago
experience0 to 4 Yrs
location
Maharashtra, Navi Mumbai
skills
  • Problem Solving
  • Analyzing
  • Interacting
  • Decision Making
Job Description
Role Overview: As an Order to Cash Operations New Associate at Accenture, your role involves analyzing and solving lower-complexity problems. Your primary interaction will be with peers within Accenture before updating supervisors. You may have limited exposure to clients and/or Accenture management. You will receive moderate level instruction on daily work tasks and detailed instructions on new assignments. Your decisions will impact your own work and may have implications for others. You will function as an individual contributor within a team, with a focused scope of work. Please be aware that this role may require you to work in rotational shifts. Key Responsibilities: - Analyzing and solving lower-complexity problems - Interacting with peers within Accenture before updating supervisors - Receiving moderate level instruction on daily work tasks and detailed instructions on new assignments - Making decisions that impact your own work and potentially the work of others - Working as an individual contributor within a team with a focused scope of work Qualifications Required: - Any Graduation (Note: No additional details about the company were provided in the job description),
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posted 2 weeks ago
experience0 to 3 Yrs
location
Noida, Uttar Pradesh
skills
  • Order to Cash
  • Cash Application Processing
Job Description
As an Order to Cash Operations New Associate at Accenture, you will be aligned with the Finance Operations vertical to determine financial outcomes by collecting operational data/reports and conducting analysis and reconciling transactions. Your primary interaction will be within your own team and with your direct supervisor. You will receive detailed instructions on all tasks, solving routine problems largely through precedent and referral to general guidelines. Your decisions will impact your own work and will be closely supervised, as you work as an individual contributor with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts. Key Responsibilities: - Solve routine problems through precedent and referral to general guidelines - Interact primarily within your own team and with your direct supervisor - Receive detailed instructions on all tasks - Work as an individual contributor with a predetermined, narrow scope of work Qualifications Required: - BCom degree - 0 to 1 years of experience About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 699,000 employees delivering on the promise of technology and human ingenuity every day, Accenture serves clients in more than 120 countries. Embracing the power of change to create value and shared success for clients, people, shareholders, partners, and communities. Visit Accenture at www.accenture.com.,
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