992 Csm Jobs in Kochi

As an Inside Sales Account Manager , he/she will be responsible for selling companies- Managed Services portfolio including Cybersecurity/Infrastructure( On Prem and Cloud)/Business Application along with AI services to new and existing customer base in focused verticals.  Key Responsibilities  Lead Generation: Identify and qualify new sales opportunities through cold calling, email outreach, LinkedIn and AI enabled tools. Client Communication: Engage with potential and existing customers to understand their needs, answer inquiries, and provide solution information. Sales Presentations: Create and deliver tailored sales presentations to showcase the benefits of products or services. Relationship Management: Build and maintain strong relationships with clients to foster trust and ensure customer satisfaction. Sales Targets: Meet or exceed sales quotas and performance metrics set by the sales manager. CRM Management: Maintain accurate records of customer interactions and sales activities in the CRM system. Collaboration: Work closely with the presales/sales team and other departments to develop effective sales strategies and campaigns.

Company:Bajaj Finserv Limited (BFL)Job Title:IT Manager - Compliance, Digital Platforms, Contact Centre COE (CC COE)Reports to:Pranav Chothani Deputy National Lead, Digital Platforms, Contact Centre COE (CC COE)Location:TBD Position Summary:Bajaj Finance sells a host of products across its various verticals through the contact centres, it also services its customers through contact centres. It uses a mix of inbound and outbound centres. Most of this execution is done through the outsourced partners and respective vertical PnL teams work closely with the execution teams. Currently we have over 4500 FTEs across our contact centres having grown at a very rapid clip. The company has had significant growth and has identified Direct to Consumer (D2C) as a key means to drive acquisition. The contact centre is a key component driving this growth. Whilst we move our service to self-service channels, we continue to see contact centres being a core component of our service strategy. We expect to see these numbers increase with addition in partners and incremental physical centres. Also, the Company is looking at opening Regional CC in Tier 2/3 cities, managing the Vendor Relations is the crux of this role.The organization has created a centralized Contact Centre Partner Excellence function which will enable this growth to be better managed through as structured approach working with Internal (Business & Vertical Teams) and External Stakeholders (Partners, Vendors, Market SMEs) We are seeking a highly skilled IT SPOC (Single Point of Contact) with a background in Computer Engineering / BSc IT to oversee IT d, and Network Security are maintained as per company policies and regulatory standard. Duties and Responsibilities: Contact Centre Security: Oversee the security measures in place for Contact Centres, ensuring data protection and compliance with industry standards. Data Security: Implement and monitor data security protocols to protect sensitive information from unauthorized access and breaches. Endpoint Security: Manage endpoint security solutions to safeguard devices against threats and vulnerabilities. Information Security & Governance: Develop and enforce information security policies, procedures, and governance frameworks. Physical Security: Ensure physical security measures are in place to protect IT infrastructure and assets. Network Security: Oversee network security operations, including firewalls, intrusion detection systems, and network access controls. DLP Security - Ensure DLP (Data Loss Prevention) controls are in place to prevent data breaches. Asset Management: Ensure all IT assets are tracked, managed, and audited for compliance with company policies and regulatory requirements. On-ground presence is mandatory at the designated locationHe/she will be the compliance lead in driving these measures and will be required to collaborate with respective Internal and External stakeholders for Monitoring Efficiency & Effectiveness of the Compliance Controls. Experience and Expertise Knowledge Bachelors degree in computer engineering, BSc IT, or a related field. Experience Minimal of 3 to 4 years in IT support preferably in Contact Center locations, information security, or infrastructure management Strong knowledge of IT asset management, cybersecurity, and compliance requirements. Ability to work under minimal supervision and handle compliance controls effectively Ability to work independently and as part of a team. Skills Ability to interact with cross functional stakeholders across Internal and External teams Coordination with Admin, Security, IT, and Compliance teams. Excellent interpersonal, oral and written communication skills required. Problem solving and Decision-making skills Experience with compliance frameworks like ISO 27001, GDPR, or similar. Familiarity with security tools and technologies.

As a Technical Support Representative at Sutherland, your role involves responding to customer inquiries and providing technical support via email and chat in a timely and professional manner. You will troubleshoot technical issues reported by customers, research, diagnose, document, and resolve software and hardware problems, and escalate complex issues when necessary. Additionally, you will guide clients through solutions, keep accurate records of interactions, and follow up to ensure customer satisfaction. Collaboration with the product development team to communicate feedback and contribute to ongoing improvements is also part of your responsibilities. Key Responsibilities: - Respond to customer inquiries and provide technical support via email and chat promptly and professionally. - Troubleshoot technical issues, escalate complex problems when necessary, and work towards timely resolutions. - Research, diagnose, document, and resolve software and hardware problems. - Guide clients through step-by-step solutions clearly and concisely to ensure understanding and satisfaction. - Keep accurate records of customer interactions, transactions, comments, and complaints. - Follow up with customers to ensure issue resolution and satisfaction. - Collaborate with the product development team to communicate feedback and contribute to ongoing improvements. - Stay updated with the latest technology trends to provide accurate technical support. - Participate in training sessions to enhance technical knowledge and customer service skills. - Adhere to company policies and procedures, including data security and privacy guidelines. Qualifications: - Eligibility Criteria: Any full-time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply. - Additional Skills Required: - Excellent verbal and written English language skills. - Good analytical and typing skills. - Flexibility to work shifts including nights. - Candidates must reside within a radius of 25 Km of the office.,

Job Description: You will be responsible for communicating effectively within the team and with clients. Your duties will include: - Demonstrating strong communication skills in both written and verbal formats - Collaborating with team members to achieve project goals Qualification Required: - Bachelor's degree (Note: No additional details about the company were provided in the Job Description),

Job Description: As a candidate for this role, you should hold a bachelor's degree and possess excellent communication skills. Additionally, you should be adaptable to work in alternative shifts when required. Key Responsibilities: - Hold a bachelor's degree - Demonstrate strong communication skills - Be flexible to work during alternative shifts Qualifications Required: - Bachelor's degree completed - Good communication skills,

As a Customer Support cum Admin at Flavorarc Foods Pvt. Ltd., you will play a crucial role in ensuring customer satisfaction and smooth operations. Your responsibilities will include: - Handling inbound and outbound customer queries via phone, email, and other communication channels. - Providing prompt, professional, and efficient support to customers, resolving issues effectively. - Maintaining records of customer interactions and updating databases accordingly. - Assisting in administrative tasks such as preparing reports, documentation, and handling correspondence. - Coordinating with internal teams (sales, logistics, production) to ensure smooth order processing and customer satisfaction. - Managing office-related administrative activities and supporting day-to-day operations. - Maintaining a positive and professional attitude when dealing with customers and colleagues. Qualifications required for this role: - Bachelor's degree in any discipline. - Minimum 2 years of experience in customer support and/or administrative roles (preferably in the food industry or related sectors). - Proficiency in Malayalam & English languages. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications. - Customer-oriented with problem-solving skills. About Flavorarc Foods Pvt. Ltd.: Flavorarc Foods Pvt. Ltd. is a growing food industry-based company dedicated to delivering high-quality food products with a focus on customer satisfaction and operational excellence. Join our team and enjoy a friendly and supportive work environment. Please note that this is a full-time, permanent position based in Kochi with a salary of 15,000 per month.,

As a Guest Services Associate at Oxxon Consultancy Services, you will be responsible for providing excellent guest service, handling reservations, and maintaining clear communication with guests. Your role will involve working on-site at a Star Hotel client in Cochin, Kerala. Key Responsibilities: - Provide excellent guest service to ensure a pleasant experience for all guests - Handle reservations efficiently and accurately - Maintain clear and effective communication with guests to address any queries or concerns Qualifications Required: - Possess strong Guest Services and Customer Service skills - Demonstrated experience in handling reservations effectively - Excellent communication skills to interact with guests and team members - Ability to multitask and perform well under pressure - Attention to detail and strong problem-solving skills - Previous experience in the hospitality industry would be an advantage - High school diploma or equivalent is required (Note: The additional details of the company were not present in the provided job description.) As a Guest Services Associate at Oxxon Consultancy Services, you will be responsible for providing excellent guest service, handling reservations, and maintaining clear communication with guests. Your role will involve working on-site at a Star Hotel client in Cochin, Kerala. Key Responsibilities: - Provide excellent guest service to ensure a pleasant experience for all guests - Handle reservations efficiently and accurately - Maintain clear and effective communication with guests to address any queries or concerns Qualifications Required: - Possess strong Guest Services and Customer Service skills - Demonstrated experience in handling reservations effectively - Excellent communication skills to interact with guests and team members - Ability to multitask and perform well under pressure - Attention to detail and strong problem-solving skills - Previous experience in the hospitality industry would be an advantage - High school diploma or equivalent is required (Note: The additional details of the company were not present in the provided job description.)

Role Overview: As a Service Manager at a Suzuki Two-Wheeler dealership in Ernakulam, you will be responsible for leading the service operations. Your role will involve managing workshop activities, ensuring customer satisfaction, maintaining manufacturer standards, and driving service revenue and productivity. Key Responsibilities: - Manage daily workshop operations, including service reception, job allocation, technician productivity, and timely delivery. - Supervise and guide service advisors, technicians, and support staff. - Ensure adherence to Suzuki service standards and processes. - Handle customer complaints and ensure prompt resolution. - Monitor and achieve targets related to service revenue, labor efficiency, spare parts consumption, and CSI (Customer Satisfaction Index). - Conduct regular training and development sessions for the service team. - Coordinate with Suzuki India's service team for audits, feedback, and training programs. - Maintain inventory control of spare parts and consumables. - Ensure proper documentation and compliance with audit, warranty, and safety norms. - Promote preventive maintenance and service campaigns in the local area. - Utilize DMS (Dealer Management System) effectively for reporting and operations. Qualifications Required: - Diploma / Degree in Mechanical or Automobile Engineering. - 4-8 years of experience in two-wheeler service operations, preferably with Suzuki or a comparable brand. - Excellent leadership, communication, and customer handling skills. - Proficient in using dealership software (DMS) and MS Office. - Ability to handle pressure and meet performance targets. - Strong understanding of the local market and customer expectations in Ernakulam.,

You will be joining Kent RO Systems Ltd., a leading healthcare products company known for its dedication to creating quality products that purify water, air, and food. As an ISO 9001:2008 certified organization, Kent RO Systems Ltd. holds a strong reputation in the market for introducing innovative technologies such as Reverse Osmosis (RO) technology in India. Your role as an Area Service Manager will be based in Ernakulam, Alapuzha, Kottayam, and Pattanamthitta. Your main responsibilities will include resolving customer service issues, ensuring timely service delivery, coordinating with service technicians, maintaining service standards, managing service inventory and spare parts, providing technical support to customers, and ensuring overall customer satisfaction. Key Responsibilities: - Resolve customer service issues efficiently - Ensure timely delivery of services - Coordinate with service technicians - Maintain high service standards - Manage service inventory and spare parts effectively - Provide technical support to customers - Ensure overall customer satisfaction Qualifications: - Strong customer service and communication skills - Technical knowledge of FAN - Experience in team management and service operations coordination - Proficiency in troubleshooting and problem-solving - Ability to manage service inventory and spare parts - Bachelor's degree in Engineering, Business Management, or related field - Experience in the healthcare or water purification industry would be advantageous - Excellent organizational and multitasking abilities,

Role Overview: You will be working at the Highcourt OPPO Service Center from Monday to Saturday in a full-time position. Your main responsibilities will include providing service to customers, handling queries, and ensuring customer satisfaction. Good communication skills and the ability to work under pressure will be necessary for this role. Additionally, you will be required to have good presentation skills and knowledge of Excel. Key Responsibilities: - Provide service to customers at the OPPO Service Center - Handle customer queries and issues effectively - Ensure customer satisfaction with the services provided - Demonstrate good presentation skills - Utilize Excel knowledge for data management and reporting Qualifications Required: - Any Diploma/Degree - Good communication skills - Willingness to work under pressure - Female candidates only - Knowledge of Excel - Higher Secondary (12th Pass preferred) Please note: The company offers benefits such as health insurance and provident fund. The work location is in person at the Highcourt OPPO Service Center.,

As a Service Delivery Manager for IT Application Support, your role is crucial in ensuring the seamless delivery of support services for IT applications, meeting agreed-upon service levels, and maintaining high customer satisfaction. You will be responsible for managing a team of support professionals, coordinating with internal and external stakeholders, and ensuring the availability, reliability, and performance of IT applications. Key Responsibilities: - Oversee day-to-day operations of the IT application support group, ensuring timely and effective issue resolution. - Define and monitor service level agreements (SLAs) and key performance indicators (KPIs). - Ensure that support services are delivered according to agreed timelines and quality standards. - Act as the escalation point for critical incidents, ensuring effective communication and resolution. - Coordinate root cause analysis (RCA) for recurring or high-impact incidents and ensure permanent fixes. Team Leadership: - Lead and mentor the support team, fostering a culture of excellence and accountability. - Allocate resources effectively based on priorities and workload. - Conduct regular performance reviews, identify training needs, and facilitate skill development for team members. Stakeholder Engagement: - Act as the primary point of contact between the IT support group and business users. - Build strong relationships with key stakeholders, ensuring their requirements and expectations are understood and met. - Provide regular updates to stakeholders on incident resolution, system performance, and service improvements. Process Improvement: - Continuously review and enhance support processes to improve efficiency and effectiveness. - Implement best practices in IT service management (ITSM) aligned with frameworks such as ITIL. - Drive automation and self-service initiatives to reduce manual intervention and improve response times. Incident, Change, and Problem Management: - Ensure incidents are logged, tracked, and resolved according to priority and impact. - Oversee change management processes to minimize disruptions to the production environment. - Collaborate with development and infrastructure teams to address recurring issues and ensure system stability. Compliance and Reporting: - Ensure compliance with organizational policies, security guidelines, and regulatory requirements. - Generate and analyze reports on SLA compliance, ticket trends, and team performance for management review. - Lead audit activities related to the IT application support function.,

As a Sales Support Executive at the company, your role will involve attending inbound calls, providing customers with detailed information about products, and assisting them in making informed purchase decisions. You will be responsible for customer engagement, product knowledge, order assistance, and offering solution-oriented support through effective tele-calling. Key Responsibilities: - Handle incoming calls from customers, addressing inquiries and providing product information. - Provide clear and accurate descriptions of products and services, emphasizing features and benefits. - Understand customer needs and recommend suitable products or alternatives. - Guide customers through the purchasing process, including pricing, promotions, and availability. - Address customer queries regarding products, delivery options, and related concerns. - Maintain detailed records of customer interactions, inquiries, and transactions in the company's CRM system. - Conduct follow-up calls to ensure customer satisfaction and provide additional information as required. - Support the sales team by providing relevant product details and solutions to leads and potential customers. Qualifications & Skills: - Preferably previous experience in customer service or sales. - Strong communication skills in English & Malayalam for explaining products clearly. - Ability to handle telephonic communications for gathering product and pricing information. - Proficient in maintaining records of orders and deliveries. - Basic understanding of sales processes and product offerings. - Knowledge of CRM tools and software would be advantageous. Please note that only female candidates are eligible to apply for this position. Benefits: - Cell phone reimbursement - Paid time off Compensation Package: - Performance bonus Schedule: - Day shift Ability to commute/relocate: - Reliably commute to Ernakulam, Kerala or willing to relocate before the expected start date of 03/06/2025.,

Role Overview: As a Ground Staff Customer Service and Ticket Counter staff, you will play a crucial role in ensuring exceptional customer service and operational efficiency at Mumbai airport. Key Responsibilities: - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries, complaints, and requests professionally - Ensuring compliance with airport and airline regulations and policies - Assisting passengers with check-in, boarding, and baggage processes - Coordinating with airport and airline staff for timely flight departures - Maintaining a clean and organized ticket counter and work area - Providing support to passengers with special needs - Handling cash and credit transactions responsibly - Assisting with any other assigned duties by the supervisor or manager Qualification Required: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Basic computer skills - Flexibility to work weekends, holidays, and lift up to 50 pounds If you are passionate about providing exceptional customer service and seek career growth in the airport and airline industry, we welcome you to apply for this exciting opportunity. Competitive salary, benefits, and a dynamic work environment await you. Join us and be a part of the thrilling world of airport and airline operations!,

As a Customer Support Officer, you will be responsible for providing exceptional customer service to Tamil-speaking customers. Your main duties will include addressing customer inquiries and concerns through various channels such as phone, email, and live chat. Additionally, you will document customer interactions, troubleshoot product issues, and collaborate with other departments to ensure customer satisfaction. Key Responsibilities: - Provide high-quality customer support in Tamil language through phone, email, and live chat. - Address customer inquiries, concerns, and complaints professionally. - Document customer interactions accurately in the support system. - Troubleshoot product issues and offer effective solutions to customers. - Resolve customer problems in a timely manner to ensure satisfaction. - Maintain a high level of customer satisfaction through clear and empathetic communication. - Collaborate with other departments to resolve complex issues. - Follow up on customer queries to ensure complete resolution and satisfaction. Qualifications and Skills: - Fluency in Tamil (both written and spoken) is mandatory. - Excellent verbal and written communication skills in English. - Previous experience in customer service or customer support roles is preferred but not required. - Strong problem-solving skills and ability to handle customer issues effectively. - Friendly, empathetic, and professional attitude. - Basic computer skills and familiarity with customer support software is preferred. Please note: This job is full-time with a day shift schedule and requires in-person work at the Cochi location. In case you need to contact the employer, you can reach them at +91 8078392374. As a Customer Support Officer, you will be responsible for providing exceptional customer service to Tamil-speaking customers. Your main duties will include addressing customer inquiries and concerns through various channels such as phone, email, and live chat. Additionally, you will document customer interactions, troubleshoot product issues, and collaborate with other departments to ensure customer satisfaction. Key Responsibilities: - Provide high-quality customer support in Tamil language through phone, email, and live chat. - Address customer inquiries, concerns, and complaints professionally. - Document customer interactions accurately in the support system. - Troubleshoot product issues and offer effective solutions to customers. - Resolve customer problems in a timely manner to ensure satisfaction. - Maintain a high level of customer satisfaction through clear and empathetic communication. - Collaborate with other departments to resolve complex issues. - Follow up on customer queries to ensure complete resolution and satisfaction. Qualifications and Skills: - Fluency in Tamil (both written and spoken) is mandatory. - Excellent verbal and written communication skills in English. - Previous experience in customer service or customer support roles is preferred but not required. - Strong problem-solving skills and ability to handle customer issues effectively. - Friendly, empathetic, and professional attitude. - Basic computer skills and familiarity with customer support software is preferred. Please note: This job is full-time with a day shift schedule and requires in-person work at the Cochi location. In case you need to contact the employer, you can reach them at +91 8078392374.

As a Customer Service Officer in the Legal Service Team at our leading Australian migration consultancy, your role is crucial in ensuring excellent client service while upholding compliance with Australian immigration standards. You will be responsible for managing client interactions, supervising the Legal team, and facilitating accurate communication in line with the MARA Code of Conduct. **Key Responsibilities:** - **Client Management & Service Quality** - Serve as the escalation point for complex client queries and complaints. - Ensure timely, professional, and accurate responses are provided to clients. - Maintain a client-first approach to enhance satisfaction and trust in the firm. - **Team Leadership & Training** - Lead, train, and mentor customer service officers in handling migration clients. - Allocate workload, monitor service standards, and ensure adherence to timelines. - Conduct ongoing training on client communication, compliance updates, and CRM processes. - **Legal & Compliance Alignment** - Collaborate with RMAs and legal officers to ensure client advice is compliant and accurate. - Uphold MARA Code of Conduct standards in all communication and documentation. - Safeguard confidentiality and integrity of client records. - **Process & CRM Management** - Oversee CRM usage to ensure tasks and remarks are updated for each client file. - Ensure accurate documentation of client interactions and case progress. - Identify process gaps and implement efficiency improvements. - **Performance Monitoring & Reporting** - Track KPIs such as client response time, resolution rates, and satisfaction levels. - Prepare periodic reports for senior management and compliance heads. - Gather and analyze client feedback to enhance service quality. - **Cross-Functional Collaboration** - Coordinate with legal, accounts, and operations teams for seamless client support. - Support lawyers with scheduling, documentation, and client follow-ups. - Communicate recurring issues and client insights to management for process enhancement. **Requirements:** - Bachelor's degree in Business Administration, Management, or related field. - Proven experience as a Customer Service Officer (preferably in legal, migration, or consultancy services). - Strong knowledge of client service management, preferably with exposure to Australian migration services. - Excellent communication, conflict resolution, and problem-solving skills. - Ability to lead, motivate, and develop a high-performing team. - Proficiency in CRM tools and MS Office Suite. - High attention to detail and commitment to compliance and confidentiality. This is a full-time position that requires a Bachelor's degree in a related field, at least 3 years of customer service experience, proficiency in English, and working in person at our location.,

As a Client Success Manager at Outcome Logix, you will champion a client-first approach, ensuring that every action aligns with the success of our clients. Your mission is straightforward: drive meaningful outcomes, remove obstacles, and ensure our clients win every step of the way. About Outcome Logix: Outcome Logix is a born-in-the-cloud, tech-enabled staffing and services company focused on delivering top-tier talent solutions for enterprise-level customers. Recognized as a Tech 50 Award Finalist by the Pittsburgh Technology Council in 2022 and 2025, Outcome Logix is committed to excellence, technology, and disruptive thinking in the talent industry. What Sets Us Apart: Outcome Logix identified a major gap in the staffing industry and chose to take a different path. By investing in building an advanced Applicant Tracking System (ATS) with a fully integrated video interviewing platform, we go beyond keywords, provide high-quality submissions, and save hiring managers time by offering only vetted, competency-aligned candidates. A Tech-Driven Staffing Company: Outcome Logix has a tech-driven approach, utilizing a cutting-edge ATS + video interviewing ecosystem that streamlines the hiring workflow, provides expert-led video interviews, and offers a seamless experience for all stakeholders involved. This tech-enabled foundation gives us a competitive advantage, blending innovative technology with high-touch client service. Why Join Us: At Outcome Logix, you will be part of a fast-growing, forward-thinking company actively reinventing the staffing industry. We move fast, innovate constantly, and create opportunities for our team to grow alongside the company. As a Client Success Manager, your responsibilities include: - Opening new business opportunities with companies where we currently have no relationship through proactive lead generation. - Building and nurturing strong relationships with existing clients, understanding their priorities, and consistently delivering exceptional value. - Marketing approved candidates to new prospects and existing clients, creating opportunities for successful placements. Qualifications Required: - Tech staffing experience is a must - Deep understanding of the industry, talent dynamics, and client needs - Ability to speak confidently about technical roles and candidate capabilities This high-impact position is ideal for someone who excels at the intersection of business development, client success, and talent marketing.,

You are required to manage the Care360 Biomedical Equipment Maintenance Management Program (BEMMP) as the Technical Manager. Your main responsibilities will include overseeing service operations to ensure quality, cost-effective, and timely service delivery across multiple projects. Key Responsibilities: - Manage overall biomedical equipment maintenance in public & private sectors. - Lead service operations with full P&L responsibility. - Ensure achievement of KPI/SLA targets for PM, calibration & breakdown response. - Coordinate with OEMs, vendors, and internal teams for smooth functioning. - Optimize manpower, maintenance cost & resource utilization. - Drive customer satisfaction, client relationships, and project profitability. - Build, train, and motivate the service team. - Ensure compliance with ESMS & HSE policies. - Support business growth and new project mobilization. Qualification Required: - Diploma / B.Tech in Biomedical / Engineering. Experience Required: - 15-20 years in biomedical service management. Skills Required: - Technical expertise - Leadership - Financial acumen - Communication - Problem-solving - Decision-making - Proficiency in MS Office Languages: - English - Hindi (Malayalam preferred) Please note that the benefits include health insurance and Provident Fund. The work location is in person. Contact Number: 7593847122 Job Types: Full-time, Permanent,

As a Sales & Marketing cum Customer Service Executive in the Logistics & Shipping industry in Kochi, UAE, your role will involve a combination of sales, marketing, and customer service tasks. You will be responsible for promoting logistics services, handling customer inquiries and issues, and ensuring customer satisfaction. Your primary qualifications and requirements for this role include: - A Degree in logistics - Good command over English - A positive attitude - Essential shipping knowledge - Active and willing to learn - Basic computer knowledge of MS Office/MS Excel The company is looking for candidates who are located in nearby areas of Kochi. This is a full-time position with a day shift schedule. Fluency in English is preferred, and the work will be conducted in person at the designated location.,

You will be joining Greens Angaadi Agro Pvt Ltd as a Customer Service Associate, responsible for product stacking, display setting, customer service, and billing. Your key responsibilities will include: - Arrange and stack products in an organized manner. - Set up and maintain product displays to enhance the shopping experience. - Assist customers with their inquiries and purchases. - Ensure the cleanliness and orderliness of the store. - Support the team in daily store operations. To excel in this role, you should meet the following requirements: - Minimum 10th qualification. - Good communication and customer service skills. - Ability to manage product display and stock arrangement. - Basic knowledge of billing and cash handling is an advantage. - Male candidates will be provided accommodation if needed. - Prior experience in retail/customer service is a plus but not mandatory. Greens Angaadi Agro Pvt Ltd offers competitive salary, accommodation for male staff if required, and growth opportunities within the company. If you are a motivated individual with a passion for customer service, we invite you to apply for this position. Benefits: Paid time off For further inquiries, you can speak with the employer at +91 9947723456.,

As an Executive in Customer Service and Sales Support within the Marketing & Sales department, your role involves interacting with customers to generate sales leads, understand their needs, and build trust through effective communication. You are responsible for providing accurate information to the marketing team, handling customer complaints, and ensuring timely resolutions. Additionally, you will maintain records of customer interactions, process accounts, and follow communication procedures. Key Responsibilities: - Generate sales leads and queries from target accounts - Identify decision makers and influencers in target accounts via telecall - Develop relationships with customers by pitching URBX international Logistics services - Negotiate rates with shipping lines/agents for export and import shipments - Handle pre-shipment and post-shipment documentation for key accounts - Coordinate with internal departments to meet customer requirements - Manage job costing and job locking processes Qualifications Required: - Minimum 2 years of experience in the freight forwarding industry - Proficiency in written and verbal English communication - Strong team player with the ability to collaborate effectively - Established contacts with shipping line marketing, documentation, operations, and vendors In this role, you will be working full-time on a permanent basis in day and morning shifts at the designated work location.,