151 Customer Coordinator Jobs in Ranchi

We are looking for a Sales Supervisor oversees and guides a sales team to achieve sales targets, ensuring customer satisfaction and driving overall sales success. They are responsible for monitoring performance, providing training, and implementing sales strategies.  Supervise, coach, and motivate sales representatives to achieve targets. Lead team meetings, provide regular feedback, and address performance issues. Create a positive and collaborative team environment. Develop and implement sales strategies to increase revenue and market share. Set sales targets, quotas, and goals for individual team members. Track and analyze sales data to identify trends and opportunities for improvement. Provide regular reports to management on team performance and progress towards targets. Analyze sales data to identify areas for improvement and develop strategies for growth. Handle customer inquiries and complaints effectively. Develop and maintain relationships with key customers. Ensure customer satisfaction and loyalty.

You will be responsible for managing cash transactions, supervising cashiers, handling customer inquiries, and ensuring the accuracy of financial records. - Cash Handling - Customer Service and Communication skills - Mathematical and Organizational skills - Ability to work in a fast-paced environment - Experience with Point of Sale (POS) systems - Attention to detail and accuracy - High school diploma or equivalent,

Job Description: As an Event Sales Coordinator in Ranchi, your role will involve planning and organizing events, managing event sales, coordinating with vendors, and ensuring the smooth execution of events. You will also be responsible for handling customer service inquiries related to events, assisting in sales activities, and communicating effectively with clients and team members to ensure successful events. Key Responsibilities: - Plan and organize events - Manage event sales - Coordinate with vendors - Ensure events run smoothly - Handle customer service inquiries - Assist in sales activities - Communicate effectively with clients and team members Qualifications Required: - Event Planning and Event Management skills - Strong Communication and Customer Service skills - Sales experience - Excellent organizational and time management skills - Ability to work collaboratively and under pressure,

As a candidate for this role, you will be responsible for achieving business targets by acquiring and maintaining new client relationships. Your main tasks will include identifying target areas for prospective business, pre-screening customer segments, and ensuring the number of log-ins along with disbursements. It is crucial to maintain a high level of customer satisfaction by proactively understanding their needs and cross-selling multiple products as required. Your key responsibilities will include: - Executing sales promotion activities to generate customer interest in the TCFSL brand. - Building strong client relationships, both internally and externally, and establishing a strong brand identification with potential customers. - Being responsible for vendor empanelment, developing relationships with new vendors, and creating robust distribution channels. The qualifications required for this position are: - Graduation in any discipline. - Strong understanding of compliance with all Audit and RBI regulations.,

Our company is searching for a motivated and experienced customer care manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty program.Maintaining accurate records and documenting all customer service activities and discussions.Assessing service statistics and preparing detailed reports on your findings.

Role Overview: You will be joining Ornima Bakery ingredients as an Area Sales Manager based in Ranchi. Your primary role will involve managing and expanding sales within a specific geographic area, developing sales strategies, nurturing client relationships, and achieving sales objectives. Key Responsibilities: - Meet sales targets by demonstrating company products and overseeing the appointment of distributors and team management. - Provide guidance to your sales team on sales techniques and set sales targets accordingly. - Review the sales team's performance, including the Daily Sales Report (DSR), and accompany them on sales calls when necessary. - Manage relationships with key clients and ensure timely recording of prospect activities and funnel updates. - Generate monthly data-driven management reports on performance and pipeline, while working in alignment with compliance procedures. - Lead by example in acquiring new business opportunities and represent the company positively in external interactions. Qualifications: - Experience in the bakery industry is a must. - Proficiency in sales and marketing with strong customer relationship management skills. - Excellent communication and negotiation abilities. - Capability to work independently, achieve sales targets, and knowledge of bakery industry and ingredients is advantageous. - Bachelor's degree in Business Administration or a related field is preferred. Please note: - Ornima Bakery ingredients, established in 1985, is a renowned manufacturer of premium bakery ingredients supplied to various sectors. - This is a full-time position requiring on-site presence in Ranchi.,

Role Overview: As a Sales Manager, your primary responsibility will be to drive sales and achieve business targets for the assigned area. You will be expected to manage branch processes effectively, lead a team of sales managers, and ensure compliance with industry standards and regulations. Key Responsibilities: - Execute the defined strategy to achieve branch performance targets. - Create a demand funnel and meet sales forecasts by maintaining strong client relationships. - Manage growth and profitability by staying informed of market trends and adjusting sales strategies accordingly. - Expand and retain the customer base for home loans through strong liaisons with clients and channel partners. - Develop a diverse source mix for sourcing channels and capitalize on business opportunities. - Facilitate the development of new locations to penetrate new markets. - Ensure smooth functioning of the lending process at all stages. - Manage post-sales customer and channel partner escalations. - Co-ordinate and supervise key departments internally to strategize lending products. - Monitor branch operating costs and book quality to minimize delinquency. - Support closure of stress accounts in collaboration with the collections team. - Optimize team productivity by effectively managing the sales managers. - Collaborate with departments and lead the SM & RM team through hiring, training, and recognition. - Ensure administrative functioning of the branch is efficient. - Maintain active distribution span of control at the branch level. - Stay updated on market trends and competitor intelligence for effective sales and marketing strategies. - Establish internal controls for legal compliance and conduct audits regularly. - Comply with all Audit / NHB regulations and company policies. Qualifications Required: - Graduate degree (Note: Additional details about the company were not provided in the job description.),

Job Description: You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the standard operating procedures (SOP) and adhere to the disbursement process. - Meet the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in empanelling new vendors and developing relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations with the help of your Manager or Supervisor.,

As an Assistant Manager / Deputy Manager in Service at KONE, your role involves various responsibilities to ensure customer satisfaction and efficient service operations: Role Overview: - You will be responsible for maintaining customer satisfaction through quality service and proactive on-site communication - Accountable for accurate reporting of work performed and maintaining excellent relationships with customers - Ensuring equipment safety, managing site environment, and identifying site risks - Taking immediate action in case of high-risk identification and managing unplanned service repairs based on equipment needs Key Responsibilities: - Managing customer relationships by providing quality service and effective communication - Ensuring equipment safety, identifying site risks, and taking immediate action in case of high-risk identification - Executing service visits, planning workload effectively, and raising sales leads - Maintaining service tooling, van, instruments, and contributing to product improvement - Regularly updating supervisor, attending training, and providing coaching when required Qualifications Required: - Good communication skills with a customer-centric approach - Ability to work independently and prioritize tasks effectively - Technical knowledge related to elevators and escalators is a plus - Leadership skills and the ability to work collaboratively in a team environment At KONE, you will have the opportunity for career progression within a global organization, engaging total reward elements, comprehensive learning and development programs, and a fun working environment within the Business Services team and KONE Front Line. The company values employee contribution and encourages participation, sharing of information and ideas, and follows ethical business practices. Sustainability is an integral part of the culture, and there is a focus on creating a collaborative working environment where good performance is recognized. If you have a passion for meeting people and making an impact in the elevator and escalator industry, we encourage you to apply and be a part of our innovative and collaborative culture at KONE.,

As a Hardcore Retail Counter Salesperson, your role will involve customer handling and product display with the ability to convince customers about the products. You should be comfortable working under pressure and be adept at achieving target-based sales and incentives. Your main focus will be to motivate customers and achieve sales targets. **Qualifications Required:** - Total work experience of 1 year, preferably in customer service - Proficiency in English language The company offers a full-time job with benefits such as health insurance and provident fund. In addition, there is a compensation package including performance bonus and yearly bonus. The work schedule is fixed day shift. The work location is in person.,

As a Service Engineer at Madhu's Garage Equipments, you will be responsible for providing field services including repair, maintenance, and installation of automotive workshop equipment such as wheel aligners, balancers, changers, 2-post lifts, and other garage equipment. You will work closely with customers to ensure their equipment operates efficiently, minimizing downtime and optimizing performance. Key Responsibilities: - Perform on-site repair, maintenance, and troubleshooting of wheel aligners, balancers, changers, 2-post lifts, and other garage equipment. - Conduct diagnostic tests to identify equipment malfunctions and determine appropriate solutions. - Ensure timely completion of service calls and adherence to service schedules. - Install new equipment and conduct commissioning procedures to ensure proper functionality. - Provide training to customers on the operation and maintenance of newly installed equipment. - Provide technical assistance to customers over the phone or through remote troubleshooting tools. - Offer guidance on equipment operation, troubleshooting techniques, and preventive maintenance procedures. - Establish and maintain positive relationships with customers, addressing their inquiries and concerns promptly and professionally. - Collaborate with the sales and customer service teams to address customer needs effectively. - Maintain accurate records of service activities, including service reports, work orders, and parts usage. - Submit timely reports on service activities, including completed tasks, parts used, and customer feedback. - Adhere to company and industry standards for quality, safety, and compliance. - Follow proper safety protocols and procedures while performing service activities. Qualifications Required: - Diploma or Bachelor's degree in Mechanical Engineering or related field. - Proven experience in servicing automotive workshop equipment. - Strong problem-solving skills and ability to work independently. - Excellent communication and customer service skills. - Ability to travel to customer sites and work in a dynamic environment. - Valid driver's license and clean driving record. (Note: No additional details about the company were provided in the job description.),

As the Group CEO Sales, you will play a crucial role in overseeing all sales operations across multiple automobile dealership showrooms. Your strategic leadership will be instrumental in driving sales growth, managing dealership performance, and enhancing customer experience to align with the company's overall strategy. **Roles and Responsibilities:** - **Strategic Leadership:** - Formulate and implement robust sales strategies tailored to various markets and customer segments, ensuring alignment with the organizational vision. - Oversee the annual sales budgeting process, ensuring effective allocation of resources to meet financial goals. - Create accurate sales forecasts based on historical data and market trends to guide inventory and staffing decisions. - **Team Management:** - Lead the recruitment process for sales leaders across showrooms and develop comprehensive training programs to enhance team performance and product knowledge. - Establish performance metrics, conduct regular evaluations, and implement improvement plans to maximize team effectiveness. - Foster a positive work culture that encourages motivation, teamwork, and creative problem-solving among staff. - **Customer Relationship Management:** - Implement programs that enhance customer engagement and loyalty, creating a seamless buying experience. - Handle complex customer complaints and escalations, ensuring satisfactory resolutions that uphold the dealership's reputation. - Establish mechanisms to gather customer feedback and utilize insights to refine the sales approach. - **Market Development:** - Conduct market research to identify emerging trends, competitive landscape, and customer preferences, adjusting strategies accordingly. - Collaborate with the marketing team to develop promotional campaigns and initiatives that resonate with customers and enhance brand visibility & new launches. **Operational Oversight:** - Work closely with inventory and supply chain teams to ensure optimal stock levels that align with sales forecasts and customer demand. - Regularly analyze showroom performance metrics (e.g., sales conversion rates, customer satisfaction scores) and implement corrective actions as necessary. **Required Skills:** - Strategic thinking and problem-solving abilities. - Proficiency in using dealership management systems (DMS) and customer relationship management (CRM) tools. - Strong negotiation skills and a customer-oriented mindset. - Ability to foster a collaborative team environment. - Excellent communication and interpersonal skills. - Ability to analyze complex data and make informed decisions. - Strong financial acumen with experience in budgeting, forecasting, and P&L management.,

As the ideal candidate for this role, you will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. You will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Key Responsibilities: - Act as the single point of contact for the customer during the execution phase of their home interiors. - Conduct a detailed review of the drawings, understand the scope as per BOQ, and explain the same to the customer. - Receive materials from the Warehouse and validate them as per Order/BOQ. - Coordinate day-to-day activities and foster teamwork among all project stakeholders. - Share daily progress reports for installation works with the customer. - Establish and nurture professional relationships with Design professionals, Production, Warehousing, and Installation teams. - Direct the Installation team to safely execute the work according to the design plan. - Collaborate closely with the internal Production team, Logistics team, and Vendor supply team to ensure high standards of execution and customer experience. - Address customer concerns and provide resolutions after coordinating with internal stakeholders. Qualifications: - Graduate or equivalent qualification with 15 years of Academic education. - Strong verbal and written communication skills. - Site job experience is a must. - Basic knowledge of Google Suite or MS Office. - Fundamental understanding of Project Management principles such as scheduling and sequencing of installation activities. - Detail-oriented with a no-compromise attitude towards quality. - Excellent interpersonal and multitasking skills to effectively engage with clients, vendors, and internal teams. - High ownership and a customer-centric approach. - Core interior industry experience in Kitchen, Wardrobe, Storage, Modular, and Fit Out works is preferred. As the ideal candidate for this role, you will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. You will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Key Responsibilities: - Act as the single point of contact for the customer during the execution phase of their home interiors. - Conduct a detailed review of the drawings, understand the scope as per BOQ, and explain the same to the customer. - Receive materials from the Warehouse and validate them as per Order/BOQ. - Coordinate day-to-day activities and foster teamwork among all project stakeholders. - Share daily progress reports for installation works with the customer. - Establish and nurture professional relationships with Design professionals, Production, Warehousing, and Installation teams. - Direct the Installation team to safely execute the work according to the design plan. - Collaborate closely with the internal Production team, Logistics team, and Vendor supply team to ensure high standards of execution and customer experience. - Address customer concerns and provide resolutions after coordinating with internal stakeholders. Qualifications: - Graduate or equivalent qualification with 15 years of Academic education. - Strong verbal and written communication skills. - Site job experience is a must. - Basic knowledge of Google Suite or MS Office. - Fundamental understanding of Project Management principles such as scheduling and sequencing of installation activities. - Detail-oriented with a no-compromise attitude towards quality. - Excellent interpersonal and multitasking skills to effectively engage with clients, vendors, and internal teams. - High ownership and a customer-centric approach. - Core interior industry experience in Kitchen, Wardrobe, Storage, Modular, and Fit Out works is preferred.

As a Technical Support Specialist, your role involves providing timely and effective technical support to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade OS and hardware, take data backup, and conduct recovery processes. Key Responsibilities: - Technical Support: Troubleshoot and resolve technical issues related to the product. Install and implement new programs, upgrade OS and hardware, take data backup, and conduct recovery processes. - Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. - Customer Communication: Proactively keep customers informed and maintain a professional and courteous demeanor. - Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate support. Stay updated on product changes, updates, and new features. - Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure escalated issues are resolved satisfactorily. - Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. - Collaboration: Collaborate with cross-functional teams, including logistics, to ensure defective/unused goods parts are returned immediately after the call. Additionally, you should be able to check environmental parameters such as earthing for the proper functioning of the product. Qualifications: - Diploma/Degree Knowledge & Technical Skills: - Knowledge of desktop operating systems like MS Windows, product problem symptoms, and associated root causes. - Proficiency in hardware installation, troubleshooting, and maintenance. - Familiarity with networking concepts, protocols, and troubleshooting. - Experience with software installation, configuration, and support. - Knowledge of antivirus software, firewalls, and security best practices. Experience: - 1-3 years of relevant experience. (Note: No additional details about the company were provided in the job description.),

You will be working as a Branch Manager in the Motor Parts Division, based in Ranchi and Jamshedpur. Your responsibilities will include supervising branch operations, managing staff, ensuring customer satisfaction, maintaining inventory, monitoring financial transactions, and promoting products and services. You will need to implement company policies, ensure operational efficiency, and meet sales and profitability targets. Key Responsibilities: - Supervise and manage daily branch operations efficiently - Lead and motivate the sales and service team to meet business goals - Manage inventory levels, stock planning, and timely procurement - Build and maintain strong relationships with customers and suppliers - Execute marketing and promotional activities to increase sales - Prepare regular reports on sales, expenses, and branch performance - Ensure compliance with company policies and procedures Qualifications: - Proven experience in motor parts sales or distribution (mandatory) - Strong leadership and team management skills - Excellent customer service and communication abilities - Good understanding of inventory and financial management - Problem-solving, planning, and organizational skills - Bachelors degree in Business Administration, Automotive Management, or a related field (preferred) Please note the compensation for this role is a CTC of 4,00,000 - 4,50,000 per annum, based on experience and performance.,

As a Salon Manager and Makeup Artist at our company, you will play a crucial role in leading our team and delivering exceptional beauty services. Your responsibilities will include overseeing salon operations, providing personalized makeup services, training and motivating the team, building client relationships, and staying updated on beauty trends. Key Responsibilities: - Oversee salon operations, including scheduling, inventory management, and staff supervision to ensure a seamless customer experience. - Maintain high cleanliness and safety standards within the salon environment. - Deliver personalized makeup services for various occasions such as events, weddings, and photoshoots. - Train and motivate the team to achieve performance goals and provide excellent customer service. - Build strong client relationships, address inquiries or concerns promptly, and recommend suitable services or products based on client needs. - Stay updated on the latest beauty trends and techniques to offer innovative services to clients. Qualifications Required: - Proven experience as a Salon Manager and professional Makeup Artist. - Strong leadership, communication, and organizational skills to effectively manage salon operations and team. - Expertise in makeup techniques and tools to deliver high-quality makeup services. - Passion for beauty and commitment to providing excellent customer service to enhance client satisfaction. Join us in our dynamic environment where you can showcase your skills in makeup artistry, salon management, customer service, and leadership to contribute to our goal of providing exceptional beauty services.,

You will be responsible for developing and supporting franchise partners to facilitate their business growth. As the Regional Relationship Manager, your key responsibilities will include: - Being accountable for the holistic growth of the respective region to enhance the brand. - Achieving the sales targets set for the region. - Maintaining strong relationships with existing franchise partners. - Tracking the growth of franchisees in your region. - Providing training and development opportunities to existing franchise owners and their teams. - Acting as the main point of contact for assigned franchise partners. - Collaborating with various departments such as customer support, franchise execution team, logistics, and accounts to ensure the smooth functioning of franchises. - Promptly responding to franchise partner requests and queries, resolving them according to company policy. - Working closely with franchisees and internal teams (stock allocation, marketing, merchandising, and visual) to contribute positively. - Ensuring that franchise stores comply with regulations. - Preparing reports and submitting them to management when required. - Developing a strong understanding of products and their technical aspects. - Conducting frequent travel as a part of the job to collect feedback, analyze regional market trends, competition, and identify new growth opportunities. Qualifications Required: - Minimum 2 years of work experience as a Regional Relationship Manager, Relationship Manager, or similar sales role. - Previous experience in the relevant industry is an added advantage. - Ability to measure and analyze key performance indicators such as ROI and KPIs. - Understanding of franchise operations. - Excellent communication skills. - Strong organizational skills with a problem-solving attitude. - Availability to travel as needed. - MBA degree in Sales, Business Administration, or relevant field. Please note that this is a full-time position with in-person work location.,

Role Overview: You will be responsible for communicating with clients via phone calls and coordinating with our business team to provide information about our software. Key Responsibilities: - Communicate with clients over the phone - Coordinate with the business team to explain details about the software Qualifications Required: - Proficient in Hindi and English languages - Strong communication skills - Ability to work in a day shift - Full-time availability Additional Company Details: The company offers benefits such as cell phone and internet reimbursement. In addition, there are performance bonuses and yearly bonuses provided. The work location is in person. Please remember to share your resume and contact the HR at 8235914081 to express your interest in the full-time position. Role Overview: You will be responsible for communicating with clients via phone calls and coordinating with our business team to provide information about our software. Key Responsibilities: - Communicate with clients over the phone - Coordinate with the business team to explain details about the software Qualifications Required: - Proficient in Hindi and English languages - Strong communication skills - Ability to work in a day shift - Full-time availability Additional Company Details: The company offers benefits such as cell phone and internet reimbursement. In addition, there are performance bonuses and yearly bonuses provided. The work location is in person. Please remember to share your resume and contact the HR at 8235914081 to express your interest in the full-time position.

As an Insurance Executive at Titanium Mahindra, located in Ormanjhi, Ranchi, your role will involve handling motor insurance renewals and new policy issuance specifically for Mahindra vehicles. You will be responsible for coordinating with insurance companies and customers to facilitate claim settlement and address policy queries. It will be crucial for you to maintain meticulous records of all insurance transactions and ensure timely follow-ups. Additionally, you will play a key role in supporting the sales and service teams to achieve insurance targets while ensuring compliance with company and IRDAI guidelines. Key Responsibilities: - Handle motor insurance renewals and new policy issuance for Mahindra vehicles. - Coordinate with insurance companies and customers for claim settlement and policy queries. - Maintain records of all insurance transactions and ensure timely follow-ups. - Support the sales and service teams in achieving insurance targets. - Ensure compliance with company and IRDAI guidelines. Qualifications Required: - Graduate in any discipline. - 1-2 years of experience in motor insurance (renewal/new business/claims) preferred. - Good communication and coordination skills. - Basic knowledge of MS Excel and documentation work. If you are looking for a dynamic work environment where you can utilize your insurance expertise and contribute to the company's success, Titanium Mahindra is the place for you. Don't miss this opportunity to be a part of our team! Please note that this is a full-time position and the work location is in person. If you meet the qualifications and are interested in this role, you can apply or share your CV with us at career@singhania.org.in.,

Role Overview: As a CRM (Customer Relationship Manager) at Brightcode Software Services Pvt Ltd, your main responsibility will be to build and maintain profitable relationships with key customers. You will oversee the relationships handled by the team, resolve customer complaints efficiently, and keep customers informed about the latest services to boost sales. Understanding individual customer needs and strategizing based on competition will be crucial in this role. Key Responsibilities: - Building and maintaining profitable relationships with key customers - Overseeing relationships managed by the team - Resolving customer complaints quickly and efficiently - Keeping customers updated on the latest services to drive sales - Understanding and addressing key customer needs - Strategizing based on competition analysis Qualifications Required: - BBA or MBA degree in Marketing or a related field - Minimum of 1 year of experience - Excellent interpersonal and communication skills - Positive attitude focused on customer satisfaction *Please note that the job location for this position is at Mimec IT Park, Namkum Industrial Area, Lowadih, Ranchi, Jharkhand - 834010. The salary offered will depend on domain knowledge and experience.*,