customer-service-officer-jobs-in-mysore, Mysore

90 Customer Service Officer Jobs in Mysore

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posted 2 months ago

Customer Support Advisor

IZEE MANPOWER CONSULTANCY PVT LTD
experience2 to 7 Yrs
Salary5 - 6 LPA
location
Mysore
skills
  • customer support
  • international call center
  • customer service
  • voice process
  • bpo
  • international voice process
  • international bpo
Job Description
Job description We are looking for Customer Support Advisors( For MNC) that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile- Graduates only- Good communication skills- Should be flexible to work in Mysore location.- Work from office only  Contact: Veera-9071318133  
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posted 2 months ago
experience1 to 3 Yrs
Salary50,000 - 3.0 LPA
location
Mysore
skills
  • order management
  • customer service
  • order processing
  • purchase orders
  • customer support
  • order tracking
  • sales
  • sales order processing
  • creation
  • order
  • booking
Job Description
Job Title: Order Management & Customer Service. Location: Mysore Experience: 1 to 3 Years Employment Type: Full TimeSalary : 3 LPA   Key Responsibilities: Manage and resolve customer inquiries related to orders (tracking, shipping, and delivery). Provide customer service via phone, email, and chat ensuring timely & accurate resolutions. Investigate and resolve order discrepancies (missing/damaged items). Coordinate with warehouse, shipping, and internal teams to close order-related issues. Handle escalations, analyze problems, and provide effective solutions. Identify process improvement opportunities for better efficiency & satisfaction. Enter and maintain accurate customer order records.   Requirements: 1 to 3 years of experience in Customer Service / Order Management. Strong communication, problem-solving & analytical skills. Good attention to detail and multitasking ability. Proficient in Microsoft Office. Fluency in English (written & verbal).  Apply Now: Contact: 82971 31110
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posted 3 weeks ago
experience1 to 6 Yrs
Salary2.0 - 4.5 LPA
location
Mysore
skills
  • order tracking
  • order fulfillment
  • voice process
  • order management
  • customer support
  • price quotes
  • sales order
  • order creation
  • order booking
Job Description
Job Summary: We are looking for experienced professionals to join our Order Management Team. The ideal candidate will handle end-to-end order processing, provide excellent customer support, and ensure smooth communication between internal teams and clients.   Key Responsibilities: Order Management: Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues. Customer Service: Provide exceptional service via phone, email, and chat, ensuring timely and accurate resolutions. Order Tracking & Resolution: Investigate and resolve discrepancies such as missing or damaged items and communicate outcomes to customers. Communication: Coordinate with internal teams such as warehouse, logistics, and shipping to address order-related concerns. Problem Solving: Analyze and resolve complex customer complaints, escalating to management when necessary. Process Improvement: Identify and recommend process improvements to enhance customer satisfaction and efficiency. Data Entry & Record Keeping: Accurately enter orders from customer order forms and maintain updated records.   Requirements: Education: Graduate in any discipline. Experience: 15 years of experience in Order Management / Customer Service (BPO or related industry preferred). Skills: Excellent communication, analytical, and problem-solving skills. Strong attention to detail and ability to multitask. Proficiency in Microsoft Office (Excel, Outlook, Word). Ability to work in a fast-paced environment and handle multiple priorities.    How to Apply: Interested candidates can share their updated resume at or WhatsApp at 82971 31110 with the subject line Order Management  
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posted 6 days ago

Executive Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience3 to 4 Yrs
location
Mysore
skills
  • commercial vehicle
  • collections
  • field work
  • auto loans
  • 2wheeler
Job Description
 Job Title: Executive Manager Collections (L4 Grade)  Company: BACL Experience: 3-4 Years (Auto Loans Collections + Team Handling) Requirement: Minimum CIBIL Score 650 Job Summary: BACL is hiring an experienced **Executive Manager Collections (L4 Grade)** to lead and manage the auto loans collections portfolio. The ideal candidate must have strong team-handling exposure, field collections experience, and the ability to drive performance and recovery targets. Roles & Responsibilities: * Manage **auto loan collections portfolio** and ensure timely recovery.* Lead, guide, and motivate a **team of collection officers** to achieve monthly targets.* Conduct regular field visits for delinquent cases and high-bucket accounts.* Monitor team performance, provide training, and improve productivity.* Maintain coordination with legal, risk, and branch teams for high-risk cases.* Ensure compliance with company policies and RBI collection guidelines.* Analyze collection MIS/Reports and implement corrective action plans.* Maintain customer relationships while handling disputes or escalations professionally. --- ###  Candidate Requirements: * **3-4 years experience** in auto loans collections (mandatory).* Proven **team handling** experience.* Strong negotiation, recovery, and field collection skills.* Good communication and people-management abilities.* Must have **CIBIL score of 650+**.* Ability to work under pressure and achieve recovery targets.  
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posted 3 weeks ago

Accountant & cashier

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary7 - 16 LPA
location
Mysore, Chennai+8

Chennai, Bangalore, Belgaum, Hubli, Madurai, Ernakulam, Salem, Thrissur, Coimbatore

skills
  • payment processing
  • deposits
  • withdrawals
  • customer service
Job Description
Yunic Hr Solutions Hiring For Banking Accountant & cashier  An accountant and cashier job in a banking setting involves handling customer transactions, maintaining financial records, performing reconciliations, and providing customer service. Key responsibilities include processing deposits, withdrawals, and payments, ensuring accuracy in cash handling, verifying customer signatures, and balancing cash at the end of the day. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 1 week ago
experience1 to 5 Yrs
location
Mysore, Karnataka
skills
  • Customer Service
  • Communication
  • Guest Services
  • Hospitality Industry Knowledge
  • Problemsolving
Job Description
As a Guest Services Associate at our company in Mysore, you will be responsible for managing food and beverage operations, welcoming and assisting guests, and ensuring exceptional customer service to create a positive experience. Your key responsibilities will include: - Handling guest check-ins and check-outs efficiently. - Addressing guest concerns promptly and professionally. - Providing information about hotel services and amenities. - Collaborating with team members to enhance guest satisfaction. To excel in this role, you should possess the following qualifications: - Strong skills in Guest Services, Guest Service, and Customer Service. - Proficiency in managing guest interactions with attention to detail. - Excellent verbal and written communication skills. - Ability to handle guest inquiries, requests, and complaints effectively. - Prior experience in hospitality or customer-facing roles is preferred. - Familiarity with hotel management systems and booking software is advantageous. - Capacity to work in a fast-paced environment while maintaining a friendly demeanor. We look forward to welcoming you to our team and providing you with the opportunity to contribute to our guests" positive experiences.,
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posted 6 days ago
experience5 to 9 Yrs
location
Mysore, Karnataka
skills
  • People Management
  • Customer Service
  • Retail Operations
  • Merchandising
  • Inventory Management
  • Visual Merchandising
  • Analytical Skills
  • Communication Skills
  • Innovation
  • Business Acumen
  • Market Knowledge
Job Description
As an Apparel Store Manager, you will be responsible for overseeing and managing the operations of the apparel store. Your key responsibilities will include: - Overseeing and Managing Apparel Store Operations: Ensure seamless execution and adherence to company policies, procedures, and compliance regulations within the apparel store. - Implementation of Strategic Plans: Create and execute strategic plans to enhance customer experience, drive apparel sales, and achieve store goals. - Leading and Developing High-Performing Team: Motivate and develop a customer-centric culture within the apparel store, fostering a positive work environment. - Analyzing Store Performance: Utilize store performance data to identify growth opportunities, implementing data-driven strategies to optimize apparel store operations. - Collaborating with Cross-Functional Teams: Work closely with merchandising, marketing, and operations teams to align strategies and foster business growth. - Driving Process Improvement: Continuously seek opportunities for operational efficiencies within the apparel store, leveraging innovative solutions and industry best practices. - Staying Updated on Apparel Retail Trends: Keep abreast of the latest apparel retail trends, consumer preferences, and market dynamics, adapting strategies to suit. - Ensuring Store Hygiene and Compliance: Maintain store hygiene standards, overseeing all checklists and compliance requirements. Qualifications & Skills required for this role include: - 5-7 Years of Apparel Retail Experience demonstrating a successful track record of managing large-scale apparel stores. - Strong Leadership and People Management Skills to inspire and develop teams to deliver exceptional customer service. - Analytical and Data-Driven Approach for proficiently analyzing data to make informed decisions regarding apparel store operations. - Exceptional Communication Skills to build and maintain positive relationships with customers, vendors, and team members. - Retail Operations Proficiency with experience in merchandising, inventory management, and visual merchandising within the apparel retail sector. - Innovative and Creative Mindset with a passion for creating exceptional customer experiences within the apparel store. - Business Acumen and Market Knowledge showing an understanding of retail market dynamics, identifying and capitalizing on opportunities. - Bachelor's Degree and MBA preferably with a specialization in Fashion or Hospitality. In addition to the above, it is important to stay updated on the latest trends in the apparel retail sector and have a keen eye for detail in managing store hygiene and compliance.,
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posted 2 months ago

Assistant Branch Manager - Sales

Aakash Educational Services Limited
experience5 to 9 Yrs
location
Mysore, Karnataka
skills
  • Leadership
  • Team Management
  • Sales
  • Customer Service
  • Financial Operations
  • Communication
  • Analytical Skills
  • Problemsolving
Job Description
As an Assistant Branch Manager - Sales at Aakash Educational Services Limited, you will be responsible for driving branch sales initiatives, ensuring exceptional customer service, and leading a team of sales professionals to achieve revenue targets. Your leadership skills will play a crucial role in shaping the future of education with Aakash. - Develop and implement effective strategies to drive branch sales initiatives and meet revenue targets. - Lead and supervise a team of sales professionals, fostering a collaborative and high-performance culture. - Ensure exceptional customer service delivery to enhance client satisfaction and retention. - Oversee financial operations, including budgeting and forecasting, to ensure the financial health of the branch. - Identify, analyze, and resolve potential problems and challenges to maintain smooth branch operations. - Collaborate with upper management to align branch activities with the company's strategic goals. - Monitor market trends and competitor activities to adjust strategies for increasing market share. - Regularly report on branch performance, sales activities, and other key metrics to senior management. - Proven leadership skills with the ability to inspire and guide team members to achieve high performance. - Strong team management abilities to effectively coordinate with and lead diverse teams. - Exceptional sales skills with a track record of meeting or exceeding targets. - Excellent customer service skills, ensuring a high level of client satisfaction through attentive and personalized interactions. - Competency in financial management to oversee budgets and financial planning for optimal branch performance. - Strong problem-solving abilities to swiftly address and resolve issues, ensuring seamless operations. - Outstanding communication skills, both verbal and written, for effective interactions with stakeholders at all levels. - Sharp analytical skills to interpret data and drive strategic decisions that elevate branch success.,
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posted 2 months ago

Real Estate Salesperson

VISMAYA DEVELOPERS PRIVATE LIMITED
experience2 to 6 Yrs
location
Mysore, Karnataka
skills
  • Customer Service skills
  • Interpersonal skills
  • Communication skills
  • Real Estate License
  • Sales skills
  • Organizational skills
  • Timemanagement abilities
Job Description
As a Real Estate Salesperson at VISMAYA DEVELOPERS PRIVATE LIMITED, a construction company based in Bangalore, Karnataka, India, your role will be full-time and on-site in Mysore. You will be responsible for selling real property, working with clients to buy and sell real estate, and ensuring exceptional customer service. Your tasks will include networking, showing properties, negotiating prices, and ensuring client satisfaction throughout the sales process. Key Responsibilities: - Selling real property - Working with clients to buy and sell real estate - Providing exceptional customer service - Networking to find potential buyers and sellers - Showing properties to potential clients - Negotiating prices with clients - Ensuring client satisfaction throughout the sales process Qualifications: - Customer Service skills - Possession of a Real Estate License - Experience with Real Property and Real Estate - Proven Sales skills - Excellent interpersonal and communication skills - Ability to work independently and as part of a team - Strong organizational and time-management abilities - A Bachelor's degree in Business, Marketing, or related field is preferred,
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posted 1 month ago

Front Office Associate

Tropical Village's
experience1 to 5 Yrs
location
Mysore, Karnataka
skills
  • Phone Etiquette
  • Receptionist Duties
  • Customer Service
  • Strong communication skills
  • Experience in checkin procedures
  • Excellent interpersonal skills
  • Ability to multitask
  • prioritize tasks efficiently
Job Description
Job Description: You will be working as a Front Office Associate at Tropical Village's in Mysore. Your responsibilities will include phone etiquette, receptionist duties, customer service, check-in procedures, and maintaining effective communication with visitors and staff. Key Responsibilities: - Demonstrating phone etiquette, receptionist duties, and excellent customer service skills - Utilizing strong communication skills effectively - Conducting check-in procedures efficiently - Exhibiting excellent interpersonal skills - Ability to multitask and prioritize tasks efficiently - Previous experience in a similar role is a plus Qualifications Required: - Proficiency in phone etiquette, receptionist duties, and customer service skills - Strong communication skills - Experience in check-in procedures - Excellent interpersonal skills - Ability to multitask and prioritize tasks efficiently - Previous experience in a similar role is a plus - High school diploma or equivalent,
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posted 4 days ago

Operations Executive

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary6 - 10 LPA
location
Mysore, Hyderabad+8

Hyderabad, Chennai, Kolar, Bangalore, Bidar, Bhubaneswar, Madurai, Thrissur, Coimbatore

skills
  • banking operations
  • banking process
  • branch banking operations
Job Description
Yunic Hr Solutions Hiring For Banking Operations Executive An Operations Executive in a bank is a mid-level role responsible for overseeing and improving daily banking operations and internal processes. Key duties include processing transactions, ensuring compliance with regulations, managing staff, and coordinating with other departments to enhance efficiency and support the bank's strategic goals. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 3 weeks ago

Banking Operations Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary6 - 12 LPA
location
Mysore, Chennai+8

Chennai, Bangalore, Hubli, Madurai, Ernakulam, Salem, Vijayawada, Thrissur, Coimbatore

skills
  • customer service
  • banking operations
  • internet banking
Job Description
Yunic Hr Solutions Hiring For Banking Banking Operations Manager Job Profile : Front desk Officer, banking operations, Customer Service officer, internet banking, ,Documentation Officer, Business Developing Executive,Acqsution Manager, personal banker, for freshers/ experience both can apply. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 3 weeks ago

Assistant Operations Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary6 - 12 LPA
location
Mysore, Chennai+8

Chennai, Bangalore, Belgaum, Madurai, Ernakulam, Pondicherry, Agartala, Thrissur, Coimbatore

skills
  • banking
  • customer service
  • customer support
Job Description
Yunic Hr Solutions Hiring For Banking Assistant Operations Manager Assists the Operations Manager by leading the operations department of the bank. This position acts as lead and helps coordinate operational responsibilities including but not limited to Fedline, proof, wire management, EIM, research, ACH, and ATM/debit cards. This position is responsible for supporting branch and retail staff with platform software, deposit compliance and correspondent banking. Responsibilities also include providing excellent customer service and support to internal and external customers.  Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 2 weeks ago

Sales Executive

SUCCESSTHUMB HR SERVICES PRIVATE LIMITED Hiring For Sales Eecutive
experience0 to 2 Yrs
location
Mysore, Mangalore+8

Mangalore, Davanagere, Kolar, Bangalore, Dharwad, Bellary, Gulbarga, Belgaum, Hubli

skills
  • it sales
  • business to business sales
  • sales executive
Job Description
Client Relationship Management:  Build and maintain strong, long-term relationships with key clients.  Act as the primary liaison between the customer and internal teams.  Understand client requirements, expectations, and business challenges to deliver tailored solutions.   Order & Project Management:  Oversee the end-to-end management of customer orders and projects to ensure on-time, in-full (OTIF) delivery.  Coordinate closely with production, supply chain, and quality teams to meet deadlines and quality standards.   Internal Coordination:  Lead and collaborate with cross-functional teams for smooth order execution.  Ensure alignment between sales, operations, and finance departments to meet customer commitments.    
posted 3 weeks ago

Operations Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary7 - 16 LPA
location
Mysore, Chennai+8

Chennai, Bangalore, Belgaum, Hubli, Madurai, Salem, Pondicherry, Thrissur, Coimbatore

skills
  • customer service
  • kyc
  • risk management
  • banking process
Job Description
Yunic Hr Solutions Hiring For Banking Operations Manager A banking operations manager oversees daily operations to ensure efficiency, accuracy, and compliance with all regulations. Key duties include managing staff and training, optimizing processes, controlling costs, and handling customer service issues. They are also responsible for risk management, ensuring compliance with policies like KYC and AML, and generating reports for senior management. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com
posted 1 month ago

Operations Manager

GRS Fantasy Park
experience5 to 9 Yrs
location
Mysore, Karnataka
skills
  • Operations Management
  • Budget Management
  • Staff Management
  • Customer Service
  • Communication
  • Compliance
  • Leadership
  • Team Management
  • Interpersonal Skills
  • Budget Planning
  • Procurement
  • Vendor Management
  • ProblemSolving
  • Safety Standards
Job Description
As an Operations Manager at GRS UpDown Museum located within GRS Fantasy Park in Mysore, your role will involve overseeing the daily operations of the museum. You will be responsible for managing staff, ensuring customer satisfaction, maintaining safety standards, and enhancing the overall visitor experience. Your coordination with various departments and vendors, handling of budgets and inventory, and implementation of operational policies will be crucial to the success of the museum. **Key Responsibilities:** - Oversee end-to-end operations of the Up Down museum to ensure a seamless visitor experience and compliance with safety standards. - Manage all staff, including guest service, ticketing, housekeeping, and technical teams. - Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures. - Maintain consistent housekeeping standards for hygiene and visitor comfort. - Plan staff schedules, training sessions, and performance reviews to uphold operational efficiency. - Monitor exhibits, lighting, and equipment for continuous functionality and safety. - Coordinate with marketing teams for events, promotions, and special programs. - Manage budgets, inventory, vendor contracts, and reporting to ensure smooth administrative operations. **Qualifications Required:** - Bachelor's degree in Business Administration, Management, or a related field. - Experience in the hospitality industry is a plus. - 5 to 7 years of experience in Operations Management. - Strong customer service, communication, and problem-solving skills. - Knowledge of safety standards and compliance. - Ability to work independently and manage multiple tasks simultaneously. As an ideal candidate for this position, you should possess 5+ years of experience in operations and administrative management, preferably in museums or hospitality. Your strong leadership and team management abilities will be essential for handling multi-department operations. Excellent communication and interpersonal skills are necessary for staff coordination and guest relations. You must have knowledge of safety regulations, compliance, and crowd management protocols, along with problem-solving and decision-making capabilities for high-pressure situations. Experience in budget planning, procurement, vendor management, and operational planning tools will be advantageous. A customer-centric mindset with a focus on service excellence will further contribute to your success in this role.,
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posted 1 week ago

Collections Specialist

TVS Credit Services Ltd.
experience2 to 6 Yrs
location
Mysore, Karnataka
skills
  • Debt Collection
  • Cash Collection
  • Communication
  • Customer Service
  • Finance
  • Problemsolving
  • Technology Proficiency
Job Description
As part of TVS Credit Services Ltd., you will play a key role in enabling financial inclusion across India by providing timely and affordable credit. You will be involved in various loan services such as Two-Wheeler, Consumer Durable, Mobile Phone, Used Car, Tractor, and Unsecured Loans. With a customer base of over 2.1 crore and a CRISIL rating of AA+ (Stable), you will contribute to the company's strong values and financial stability. Embrace a culture of innovation and mentorship through programs like AIM and GURU, aimed at fostering excellence among employees. TVS Credit has been recognized as one of India's Top 100 Best Companies to Work For and has received numerous awards for its contributions to the BFSI and FinTech sectors. **Key Responsibilities:** - Experience in Debt Collection and Cash Collection processes - Demonstrate excellent Communication and Customer Service skills - Apply basic understanding of Finance and related principles - Utilize proficiency in using technology and tools to maintain accurate records - Showcase problem-solving abilities and a customer-focused approach **Qualifications:** - Experience in Debt Collection and Cash Collection processes - Excellent Communication and Customer Service skills - Basic understanding of Finance and related principles - Proficiency in using technology and tools to maintain accurate records - Problem-solving abilities and a customer-focused approach - Minimum educational qualification of a Bachelor's degree - Prior experience in collection or financial services is a plus,
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posted 3 weeks ago
experience3 to 7 Yrs
location
Mysore, Karnataka
skills
  • Customer Service
  • Communication
  • Lead Generation
  • Sales Operations
  • Channel Sales
  • Partner Relationship Management
Job Description
Job Description Role Overview: You will be responsible for generating leads, acquiring and managing customers, providing exceptional customer service, and driving sales within the assigned branch. Additionally, you will manage and develop relationships with channel sales partners, achieve sales targets, and oversee overall sales operations at the branch level. Key Responsibilities: - Generate leads and acquire new customers - Manage existing customer relationships - Provide exceptional customer service - Drive sales within the assigned branch - Develop and maintain relationships with channel sales partners - Achieve sales targets - Oversee overall sales operations at the branch level Qualifications: - Strong Customer Service and Communication skills - Expertise in Lead Generation and Sales Operations - Experience in Channel Sales and partner relationship management - Proficiency in meeting sales targets and driving results - Ability to work independently as well as collaboratively with teams - Bachelor's degree in Business, Marketing, Finance, or a related field is preferred - Prior experience in the financial services or housing finance sector is a plus,
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posted 1 week ago
experience3 to 7 Yrs
location
Mysore, Karnataka
skills
  • Customer Relationship Management
  • Upselling
  • Data Analysis
  • Financial Modeling
  • Sales
  • Market Research
  • Compliance
  • Strategic Thinking
  • Crossselling
  • Financial Solutions
Job Description
Role Overview: As a Relationship Manager in the DBS Consumer Banking Group, you will play a crucial role in managing and maintaining a portfolio of CASA (Current Account and Savings Account) clients. Your focus will be on ensuring high customer satisfaction and retention, while proactively identifying cross-selling and up-selling opportunities to grow the CASA business. You will provide personalized financial solutions and advice to clients, collaborate with other teams to deliver a seamless customer experience, and actively participate in client acquisition activities. Moreover, you will monitor market trends, contribute to business strategies, and work towards enhancing the overall performance of the CASA business. Key Responsibilities: - Manage and maintain a portfolio of CASA clients, ensuring high customer satisfaction and retention - Identify and capitalize on cross-selling and up-selling opportunities to grow the CASA business - Provide personalized financial solutions and advice to clients - Collaborate with other teams to deliver a seamless customer experience - Participate in client acquisition activities to expand the CASA client base - Maintain accurate and up-to-date client records in compliance with internal policies and regulatory requirements - Monitor market trends and competitor activities to identify opportunities for product and service enhancements - Contribute to the development and implementation of strategies to improve the CASA business performance Qualifications Required: - Minimum 3 years of experience in a similar role within the banking or financial services industry - Strong interpersonal and communication skills to build and maintain effective client relationships - Proficiency in data analysis and financial modeling for data-driven insights and recommendations - Excellent problem-solving and decision-making skills, with a critical and strategic thinking ability - Demonstrated track record of achieving sales targets and exceeding customer expectations - Ability to work collaboratively within a team and across different departments - Commitment to continuous learning and professional development (Note: No additional details about the company were present in the provided job description.),
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posted 3 weeks ago

CASA Officer

DBS Bank
experience3 to 7 Yrs
location
Mysore, Karnataka
skills
  • Customer Relationship Management
  • Upselling
  • Data Analysis
  • Financial Modeling
  • Sales
  • Market Research
  • Compliance
  • Strategic Thinking
  • Crossselling
  • Financial Solutions
Job Description
As the leading bank in Asia, DBS Consumer Banking Group is committed to helping customers realize their dreams and ambitions. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we aim to support our customers at every life stage with tailored financial solutions. **Responsibilities:** - Manage and maintain a portfolio of CASA (Current Account and Savings Account) clients to ensure high customer satisfaction and retention - Identify and capitalize on cross-selling and up-selling opportunities to grow the CASA business - Provide personalized financial solutions and advice to address clients" specific needs and goals - Collaborate with other teams within the Consumer Banking Group for a seamless customer experience - Participate in client acquisition activities, such as events and outreach programs, to expand the CASA client base - Maintain accurate client records while ensuring compliance with internal policies and regulatory requirements - Monitor market trends and competitor activities to identify opportunities for product and service enhancements - Contribute to developing and implementing strategies to improve CASA business performance **Requirements:** - Minimum 3 years of experience in a similar role within the banking or financial services industry - Strong interpersonal and communication skills to build effective client relationships - Proficiency in data analysis and financial modeling for data-driven insights and recommendations - Excellent problem-solving and decision-making abilities with critical and strategic thinking - Demonstrated track record of achieving sales targets and exceeding customer expectations - Ability to collaborate within a team and across different departments - Commitment to continuous learning and professional development We offer a competitive salary, benefits package, and a dynamic environment that supports your development and recognizes your achievements. Apply now to join our team in Mysore, Karnataka, India in the Relationship Management role.,
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