destination-services-jobs-in-arcot

842 Destination Services Jobs in Arcot

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posted 3 weeks ago
experience6 to 10 Yrs
location
Haryana
skills
  • Event Management
  • Vendor Relations
  • Budget Management
  • Client Relationship Management
  • Destination Management
  • Logistics Management
  • Proposal Preparation
  • Presentation Skills
  • Negotiation Skills
  • Communication Skills
  • MS Office
  • Corporate Travel Operations
  • Incentive Travel Planning
  • Travel CRM Systems
  • Tour Costing Tools
Job Description
As a Group Tour, Corporate, Destination & MICE Management Manager at our company, your role involves leading the team to deliver exceptional corporate tours, group travel, incentive programs, and destination management services for both domestic and international markets. Your background in corporate travel operations, event management, and incentive travel planning will be instrumental in creating seamless travel experiences from concept to execution. Key Responsibilities: - Plan, design, and execute corporate tours, group trips, incentive programs, and MICE events across various destinations. - Handle end-to-end destination management, including itinerary design, costing, logistics, and execution. - Develop creative incentive travel programs tailored to corporate clients and business groups. - Coordinate with DMCs, hotels, airlines, transporters, and event venues to ensure smooth delivery. - Prepare and present customized proposals, quotations, and presentations to clients. - Build and maintain strong corporate and vendor relationships to drive business growth. - Manage budgets, profitability, and ensure service quality standards. - Lead the operations team to execute group and incentive movements effectively. - Conduct destination research and identify new opportunities for travel and events. - Manage site inspections, client communications, and post-tour feedback. Required Skills & Experience: - Minimum 5-8 years of experience in corporate travel, group tours, destination management, or MICE operations. - Expertise in international and domestic incentive travel planning. - Strong vendor network and experience in negotiating rates and contracts. - Excellent communication, presentation, and client-handling skills. - Proficient in travel CRM systems, MS Office, and tour costing tools. - Bachelor's degree in Tourism, Hospitality, Event Management, or related field preferred. Key Attributes: - Passionate about travel and destination knowledge. - Strong leadership and client relationship skills. - Attention to detail with a creative approach. - Ability to multitask and manage high-value corporate clients. - Willingness to travel both within India and abroad. Compensation: Attractive salary + Incentives based on business performance. To apply, please send your updated CV and portfolio of managed tours/events to vijender@chillaxholiday.in with the subject line: Application Group, Corporate & MICE Manager.,
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posted 2 months ago

Customer Service Air Import

Modera freight Services Pvt Ltd
experience13 to 17 Yrs
location
Maharashtra
skills
  • Customer Relationship Management
  • Knowledge of Air Import Procedures
  • Documentation Compliance
  • Problem Solving Coordination
  • Attention to Detail
Job Description
As a detail-oriented and customer-focused individual, you will be responsible for managing air import operations and client coordination. Your role will involve handling day-to-day import shipments, ensuring timely updates to clients, coordinating with airlines, agents, and customs, and delivering high-quality customer service. **Key Responsibilities:** - Coordinate and manage air import shipments from origin to destination. - Communicate with overseas agents, airlines, and local vendors for smooth cargo movement. - Handle documentation including pre-alerts, arrival notices, delivery orders, and billing. - Track shipments and update customers proactively on status and exceptions. - Liaise with customs brokers for clearance and ensure compliance with regulations. - Resolve customer queries and provide effective solutions. - Prepare and maintain shipment records in company systems. - Support internal teams with reports and operational updates. **Qualification Required:** - Bachelors degree or equivalent (preferred in Logistics, Commerce, or related field). - 3 years of experience in air import operations/customer service (freight forwarding industry preferred). - Strong knowledge of import documentation, INCO terms, and customs procedures. - Proficient in MS Office and freight forwarding software/ERP systems. - Excellent communication and customer service skills. - Ability to multitask, prioritize, and work in a fast-paced environment. This role requires strong customer relationship management skills, knowledge of air import procedures, documentation & compliance, problem-solving & coordination abilities, and attention to detail. *Note: The job type for this position is Full-time, Permanent. The preferred languages are English and Hindi. The work location is in person.*,
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posted 2 months ago
experience1 to 5 Yrs
location
All India
skills
  • ticketing
  • fare auditing
  • MCOs
  • residuals
  • airline reservations
  • hotel reservations
  • GDS
  • Amadeus
  • Galileo
  • Worldspan
  • ARC
  • BSP
  • communication skills
  • schedule changes
  • name corrections
  • manual calculations
  • complex itineraries
  • international trips
  • multidestination trips
  • different currencies
  • voice customer service
  • cab reservations
  • Sabre
  • ticket settlement
  • Farelogix
  • Ix
Job Description
Role Overview: As a Travel Customer Service representative at Sutherland, your role will involve resolving issues related to ticketing and schedule changes. You will handle ticketing, fare auditing, schedule changes, name corrections, MCOs, residuals, manual calculations, and manage complex itineraries, including international and multi-destination trips in different currencies. Additionally, you will issue tickets and provide voice customer service for airline, hotel, and cab reservations. Key Responsibilities: - Resolve issues related to ticketing and schedule changes - Conduct fare auditing and handle schedule changes, name corrections, MCOs, residuals, and manual calculations - Manage complex itineraries, including international and multi-destination trips in different currencies - Issue tickets for customers - Provide voice customer service for airline, hotel, and cab reservations Qualifications: - High school degree or equivalent (required) - College degree (preferred) - Experience in retail, sales/service, or other customer service-oriented businesses (preferred) - Travel experience (preferred) - Contact center experience (preferred) - 2 years of GDS (Amadeus/ Sabre/ Galileo/ Worldspan) experience required (Amadeus preferred) - Minimum 1-2 years of experience in ticket settlement in ARC and/or BSP preferred - Detailed knowledge and experience working directly in airline GDS systems Sabre and Amadeus - Farelogix experience is preferred - Ix knowledge is a plus - Excellent communication skills, both verbal and written, are required Working Location: - Mumbai Additional Information: Cab facilities available within 25 Kms of the office location. Shifts are 24*7 with rotational offs.,
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posted 3 weeks ago
experience8 to 12 Yrs
location
Maharashtra
skills
  • Sales Management
  • Account Management
  • Relationship Building
  • Revenue Generation
  • Competitor Analysis
  • Negotiation Skills
  • Customer Service
  • Leadership
  • Adaptability
  • Team Building
  • Sales Ability
  • Oral Comprehension
  • Reading Comprehension
  • Writing Skills
  • Destination Sales
  • Market Strategies
  • Customer Success
  • Driving for Results
  • Technical Acumen
  • Basic Computer Skills
  • Mathematical Reasoning
Job Description
Role Overview: You will be responsible for providing overall account management and direction for a select portfolio of India accounts, focusing on developing source market and account management strategies to build strong, long-term relationships with International Wholesale and Tour Operator accounts as well as retail travel agents. Your role will involve holding an active account portfolio with proactive sales goals and partnering with the Global Sales Organization (GSO) to drive revenue to hotels in India and Maldives. Key Responsibilities: - Target destination sales accounts for resorts, emphasizing proactive solicitation and account saturation - Collaborate with Property Sales teams to manage business opportunities and maximize revenue through upselling packages and creative food and beverage options - Identify, qualify, and solicit new business to achieve revenue goals - Develop effective destination sales plans and actions to drive customer success and business performance - Build and strengthen relationships with existing and new customers through sales calls, entertainment, and trade shows - Execute exemplary customer service to drive customer satisfaction and loyalty, ensuring service excellence throughout each customer experience - Work collaboratively with off-property sales channels and key internal and external stakeholders to coordinate sales efforts - Conduct competitor analysis and share market knowledge to secure new business and provide a market advantage Qualifications Required: - High school diploma or equivalent; university degree preferred - 8-10 years of progressive work experience in the hotel industry with a focus on Sales - Strong leadership skills, adaptability, and ability to drive results - Excellent communication and interpersonal skills to build successful relationships with customers and stakeholders - Technical acumen and sales ability to support sales implementations and achieve revenue targets Company Details: Marriott International is the world's largest hotel company, providing numerous opportunities for associates to grow and succeed. As an equal opportunity employer, Marriott actively fosters an inclusive environment where the unique backgrounds of associates are valued and celebrated. Join Marriott International to do your best work, belong to a global team, and become the best version of yourself.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
All India, Vijayawada
skills
  • Business Development
  • Sales Management
  • Customer Relationship Management
  • Team Leadership
  • Budgeting
  • Counselling
  • Education Industry Knowledge
Job Description
As a member of the IDP team, your role involves achieving short-term and long-term goals in the assigned destination for Student Placement. Your responsibilities include providing inputs to support the development and execution of destination-wise activity calendars, leading and achieving conversion targets by intake, and training and maintaining the approved number of certified counsellors for the destination. You will be expected to build strong client support through ongoing engagement, quality service to students and clients, and high-quality applications. Additionally, you will effectively implement global priority projects at the country/office level and support the Branch Manager through a collaborative operating style. Key Responsibilities: - Drive the development and implementation of destination-based office business plans. - Provide inputs and monitor Pipeline and Revenue budgets of the zone to achieve set targets. - Collaborate with Supervisor to implement forecasting methodologies for accurate pipeline forecast. - Develop and maintain a strong sales and service culture within the business to drive customer satisfaction. - Identify, develop, and implement strategies to achieve sales objectives for student placement offices. - Collaborate with Destination Client Relations Managers and Marketing to develop lead generation programs and ensure consistent sales performance standards. - Drive the ongoing development and maintenance of service and client management performance standards for the office. - Guide the office's participation in global improvement projects and ensure their successful execution. Qualifications Required: - Bachelors or equivalent degree. - Industry knowledge, preferably in the student placement sector. - Experience in developing business plans, budgets, and monitoring progress. - 5+ years of proven ability to motivate and lead a team. - 7+ years of counselling experience, preferably in the education industry. - Strong problem resolution skills. - Experience in working with CRM systems will be desirable. For more information about IDP and our global services, please visit www.careers.idp.com. Join our diverse team of over 7,000 people from various nationalities and cultural backgrounds to help local dreams become realities worldwide. As a member of the IDP team, your role involves achieving short-term and long-term goals in the assigned destination for Student Placement. Your responsibilities include providing inputs to support the development and execution of destination-wise activity calendars, leading and achieving conversion targets by intake, and training and maintaining the approved number of certified counsellors for the destination. You will be expected to build strong client support through ongoing engagement, quality service to students and clients, and high-quality applications. Additionally, you will effectively implement global priority projects at the country/office level and support the Branch Manager through a collaborative operating style. Key Responsibilities: - Drive the development and implementation of destination-based office business plans. - Provide inputs and monitor Pipeline and Revenue budgets of the zone to achieve set targets. - Collaborate with Supervisor to implement forecasting methodologies for accurate pipeline forecast. - Develop and maintain a strong sales and service culture within the business to drive customer satisfaction. - Identify, develop, and implement strategies to achieve sales objectives for student placement offices. - Collaborate with Destination Client Relations Managers and Marketing to develop lead generation programs and ensure consistent sales performance standards. - Drive the ongoing development and maintenance of service and client management performance standards for the office. - Guide the office's participation in global improvement projects and ensure their successful execution. Qualifications Required: - Bachelors or equivalent degree. - Industry knowledge, preferably in the student placement sector. - Experience in developing business plans, budgets, and monitoring progress. - 5+ years of proven ability to motivate and lead a team. - 7+ years of counselling experience, preferably in the education industry. - Strong problem resolution skills. - Experience in working with CRM systems will be desirable. For more information about IDP and our global services, please visit www.careers.idp.com. Join our diverse team of over 7,000 people from various nationalities and cultural backgrounds to help local dreams become realities worldwide.
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posted 2 months ago
experience0 to 4 Yrs
location
All India
skills
  • cleaning
  • stocking
  • customer service
  • communication
  • teamwork
  • quality standards
  • maintaining work areas
  • inspecting cleanliness
  • practicing cleanasyougo procedures
  • following company policies
  • safety procedures
  • reporting accidents
  • maintaining confidentiality
  • physical abilities
Job Description
As a member of the Marriott Executive Apartments team, your role will involve completing closing duties such as storing reusable goods, breaking down goods, cleaning equipment and areas, restocking items, and maintaining work areas. You will also be responsible for inspecting the cleanliness of china, glass, and silver, as well as practicing clean-as-you-go procedures throughout the day. Your commitment to following company, safety, and security policies and procedures is crucial, including reporting any incidents or unsafe conditions to the manager. Key Responsibilities: - Complete closing duties including storing reusable goods and cleaning equipment - Set up, stock, and maintain work areas - Inspect cleanliness of china, glass, and silver - Practice clean-as-you-go procedures - Follow company, safety, and security policies and procedures - Report accidents, injuries, and unsafe work conditions - Maintain cleanliness of work areas - Welcome and acknowledge all guests according to company standards - Develop and maintain positive working relationships with team members - Ensure adherence to quality expectations and standards - Perform other reasonable job duties as requested by Supervisors Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience required - License or Certification: None required At Marriott International, diversity and inclusion are key values, and we strive to create an environment where all associates are valued and celebrated for their unique backgrounds. We are committed to providing equal opportunities to all individuals, regardless of protected basis such as disability or veteran status. Marriott Executive Apartments offers temporary housing solutions in major business travel destinations around the world, providing a home-like environment for guests. By joining our team, you will have the opportunity to contribute to making guests feel comfortable and cared for while living away from home. As part of Marriott International, you will be part of a global team dedicated to excellence and personal growth. Join us at Marriott Executive Apartments and be a part of something special.,
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posted 5 days ago
experience1 to 5 Yrs
location
Tamil Nadu, Erode
skills
  • Customer service skills
  • Excellent communication
  • Attention to detail
  • Organizational skills
  • Knowledge of travel industry products
  • services
  • Familiarity with travel booking software
  • technology
Job Description
As a Travel Agent Employee, your role in the tourism industry is crucial as you assist clients in planning and booking their trips. Your responsibilities will include: - Client Consultations: You will need to understand clients" travel preferences, budgets, and requirements. - Travel Planning: Research and recommend destinations, accommodations, and activities to clients. - Booking and Confirmation: Handle the booking of flights, hotels, rental cars, and other travel services. - Itinerary Creation: Customize travel itineraries and provide necessary travel documentation to clients. - Customer Support: Address and resolve travel-related issues like cancellations or changes. - Industry Knowledge: Stay updated with industry trends, destinations, and travel regulations. Your work environment may involve various settings such as travel agencies, tour operators, online travel agencies (OTAs), cruise lines, hotels, and resorts. To excel in this role, you will need: - Excellent communication and customer service skills. - Attention to detail and strong organizational skills. - Ability to thrive in a fast-paced environment. - Knowledge of travel industry products and services. - Familiarity with travel booking software and technology. In terms of career progression, you can start from entry-level positions like travel agent or customer service representative and advance to mid-level roles such as senior travel agent or team leader. Senior positions like travel agency manager or tour operator are also within reach. Salary for travel agents varies based on experience, location, and performance. Some agents earn a base salary, while others work on commission. If you are interested in becoming a travel agent or staying informed about industry trends, this role offers a full-time, permanent job type with benefits like cell phone reimbursement, paid time off, and a preference for day shifts. The work location is in person. This position provides an exciting opportunity to play a key role in shaping memorable travel experiences for clients.,
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posted 3 weeks ago
experience4 to 8 Yrs
location
Maharashtra, Pune
skills
  • Client interaction
  • Transaction management
  • Negotiation
  • Team supervision
  • Market research
  • Customer service
  • Property management
  • Relationship building
  • Database management
  • Stakeholder engagement
  • Real estate expertise
  • Market surveys
Job Description
As the Manager Housing & Expat Relocation for Premium Residential Leasing, Buying & Selling in Pune, your role will involve leading our premium residential real estate services for expatriates and NRIs. You will be responsible for managing leasing and property transactions, client engagement, market research, and team supervision. Your success in this role will depend on your strong leadership skills, real estate expertise, and customer-centric approach. Key Responsibilities: - Understand the needs of relocating families and develop customized relocation plans. - Coordinate property viewings, negotiate, and close property transactions. - Ensure smooth paperwork and formalization of agreements for property transactions. - Coordinate property preparation, handover, and resolution of initial issues. - Engage with relocating families upon arrival to facilitate their transition and orient them with Indian culture. - Meet and greet the relocating family, familiarize them with Pune's amenities, and offer settling-in services. - Maintain strong relationships with broker networks and landlords. - Identify and maintain a database of premium expat-friendly homes for lease. - Prepare comprehensive program itineraries and property listings. - Conduct market surveys and secure suitable expat homes for lease. - Build and maintain relationships with landlords, brokers, and housing networks. - Provide ongoing support to expat families for a smooth transition into their new environment. Key Skills & Other Traits: - Excellent communication and negotiation skills. - Silently aggressive, disciplined, punctual, mature, and a good team player. - Proficient in Word, Excel, and Outlook. - Thorough knowledge of Pune City and its various localities. - Good understanding of premium properties in Pune and the real estate transaction process. - Ownership of a Two/Four-Wheeler and currently based in Pune. This role follows the 80:20 rule, with 80% focused on primary job responsibilities and 20% on secondary tasks based on organizational needs and employee competency/interest.,
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posted 2 months ago
experience1 to 5 Yrs
location
Gujarat, Ahmedabad
skills
  • Customer Service Representatives
  • Customer Support
  • Customer Satisfaction
  • Customer Experience
  • Interpersonal skills
  • Strong communication
  • Multitasking
  • Prioritization
Job Description
Job Description As a Customer Service Representative at Saree.com, your role will involve providing customer support and ensuring customer satisfaction. You will be responsible for delivering exceptional customer service and enhancing the overall customer experience. Your main tasks will include: - Providing customer support to address queries and resolve issues promptly - Ensuring customer satisfaction by going above and beyond to meet their needs - Delivering exceptional customer service through effective communication and interpersonal skills - Multitasking and prioritizing tasks effectively to handle customer inquiries efficiently - Utilizing your experience in the retail or e-commerce industry to provide valuable insights - Collaborating with the team to improve customer service processes and strategies Qualification Required To excel in this role, you should possess the following qualifications: - Customer Service Representatives and Customer Support skills - Customer Satisfaction and Customer Experience skills - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Experience in the retail or e-commerce industry is a plus - Bachelor's degree in business, marketing, or related field About the Company Saree.com is a leading online destination for women's ethnic and lifestyle needs, offering genuine and adorable garments for all occasions. With over 10 years of experience in the ethnic wear business, Saree.com is committed to providing a hassle-free and enjoyable shopping experience to global shoppers. The brand focuses on bringing the latest and trendiest products to fashion-conscious customers, making it a preferred choice for all ethnic wear needs.,
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posted 2 months ago

Destination Expert

TripFactory.com
experience3 to 7 Yrs
location
Siliguri, West Bengal
skills
  • Travel planning
  • Destination management
  • Consultation
  • Customer service
  • Product development
  • Sales
  • Marketing
  • Research
  • Communication
  • Fluency in English
  • Organizational skills
  • Multitasking
  • Fluency in Hindi
Job Description
As a Destination Expert, your role involves designing and delivering exceptional travel experiences for clients by utilizing your deep knowledge of specific destinations, local cultures, attractions, logistics, and travel trends. Your responsibilities will include: - Designing customized travel itineraries based on client preferences, budget, and destination knowledge. - Providing in-depth consultation and advice on destinations, activities, and accommodations. - Maintaining up-to-date knowledge of assigned destinations, including travel advisories, visa requirements, festivals, weather, and events. - Working closely with suppliers, guides, and on-ground teams to ensure seamless trip execution. - Handling client queries pre-, during, and post-travel to ensure a high level of satisfaction. - Assisting in product development by researching and onboarding new experiences, hotels, and service providers. - Supporting sales and marketing teams with destination content, blogs, and promotional material. - Staying informed about competitors and market trends to recommend improvements to the product portfolio. To excel in this role, you should have: - Proven experience in travel planning, operations, or destination management. - Expertise in at least one region or country. - Strong organizational and communication skills. - A customer-focused mindset with an eye for detail. - Familiarity with CRM and booking systems. - The ability to multitask and work independently in a dynamic environment. - Fluency in English and Hindi. - Willingness to travel for familiarization (FAM) trips when needed.,
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posted 2 months ago
experience0 to 4 Yrs
location
All India
skills
  • Communication
  • Customer Service
  • Teamwork
  • Pilot Training
  • Air HostessCabin Crew Training
  • Airport Ground Staff Training
  • Air Traffic Control Training
  • Aviation Management Courses
  • Soft Skills Development
Job Description
As an aspiring aviation professional, you are seeking a career opportunity in the aviation industry, which offers excitement, prestige, and lucrative salaries. To succeed in this competitive field, you understand the importance of rigorous training and practical knowledge. Air Career Point, a leading aviation training institute, stands out as the perfect destination to help you achieve your career dreams in aviation. At Air Career Point, you will benefit from world-class education and practical training provided by expert trainers and a robust curriculum. The institute's state-of-the-art facilities equip students with the necessary skills and knowledge to thrive in the aviation world. **Key Responsibilities:** - Experienced Trainers And Mentors: Learn from industry veterans who provide both theoretical knowledge and practical insights, ensuring you are prepared for the challenges of the aviation industry. - Comprehensive Curriculum: Covering all aspects of aviation, including ground operations, in-flight services, technical training, and soft skills development crucial for success in the industry. - State-of-the-Art Infrastructure: Benefit from modern classrooms, advanced aviation simulators, and mock airports for a realistic and immersive learning experience. - Industry Connections and Internships: Gain valuable opportunities for internships and job placements through partnerships with leading airlines, airports, and aviation organizations. - Job Placement Assistance: Receive comprehensive job placement assistance to enhance your chances of securing your dream job in aviation. **Qualifications Required:** - Passion for aviation and a desire to pursue a career in the industry. - Willingness to undergo rigorous training and continuous learning to excel in the aviation field. - Strong communication, customer service, and teamwork skills essential for success in aviation roles. Upon completing your training at Air Career Point, you will be well-equipped to pursue various career opportunities in the aviation sector, including roles such as Pilot (Commercial or Private), Air Hostess/Cabin Crew Member, Airport Ground Staff, Air Traffic Controller, Aviation Management Professional, Flight Dispatcher, Aviation Safety Officer, and Flight Instructor. The aviation industry offers excellent growth prospects, competitive salaries, and the chance to travel the world, with increasing demand for skilled professionals creating more opportunities. Enrolling at Air Career Point is a straightforward process that involves researching available courses, checking eligibility, submitting your application, attending counseling sessions, and starting your training to become a skilled aviation professional. The institute's success stories showcase the quality of training and support provided to students, making it an ideal place to launch a successful career in aviation. If you are ready to take your passion for aviation to new heights, Air Career Point offers everything you need to start a fulfilling career in this exciting industry. With expert trainers, industry connections, and a proven track record of success, enrolling today will be your first step towards a rewarding aviation career.,
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posted 1 month ago
experience4 to 8 Yrs
location
All India
skills
  • customer service
  • pricing
  • coordination
  • FCL
  • export air shipping
  • ocean shipping
  • shipping lines
  • container bookings
  • stuffing status
  • VGM
  • BL draft
  • gate in status
  • shipping bill hand over
  • ON board confirmation
  • Bill of Lading Release
  • LCL Shipments
  • Hazardous chemical approval
  • NonHazardous chemical approval
Job Description
Job Description: As a Container Booking Coordinator, you will be responsible for efficiently managing the online booking process with various shipping lines. Your key responsibilities will include: - Placing online Container Bookings and ensuring timely follow-ups for bookings. - Sending booking copies to Shipper/CHA for container pick up and verifying container pick up & stuffing status. - Coordinating with Shipping Lines for submitting VGM and obtaining B/L drafts for SI filing. - Monitoring container gate-in status through Terminal website and checking shipping bill handover status. - Ensuring ON board confirmation and sending On-Board Confirmation to Shipper/CHA. - Checking Bill of Lading release status and coordinating with Shipping Line for various matters. - Sending Daily Reports to the Department Head and tracking container status till discharge at the destination. - Handling FCL/LCL Shipments and coordinating with Shippers, Shipping Lines, and Container yards. - Obtaining approvals for Hazardous & Non-Hazardous chemicals with the shipping line. Additionally, you will be entitled to benefits such as health insurance and provident fund. The work schedule will require weekend availability, and there is a provision for a yearly bonus. Qualifications Required: - Bachelor's degree is required. - Minimum of 4 years of experience in customer service & pricing in export air & ocean shipping. Please note that this is a full-time, permanent position that requires in-person work at the specified location.,
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posted 2 months ago
experience2 to 6 Yrs
location
Haryana
skills
  • System Knowledge
  • Communication
  • Accounting Knowledge
Job Description
Role Overview: As a Reconciliation Manager at IHG Hotels & Resorts, you will be responsible for leading a team of Reconciliation Analysts and Specialists to ensure all reconciliations are completed within the specified timelines and in adherence to IHG guidelines. Your role will involve mentoring and coaching team members, providing operational support, and overseeing the month-end close processes to ensure accuracy and timeliness. Key Responsibilities: - Completion of Bank Reconciliation within agreed timelines and with high accuracy - Supervising the month-end close processes to guarantee timely and precise completion - Identifying training needs for the team, organizing training sessions, and ensuring cross-training for all members with a backup plan in place - Coordinating and providing necessary infrastructure-related requirements for the team, including IT accesses - Making logical decisions swiftly, adapting priorities to meet expectations, and taking proactive actions when necessary - Contributing value to the organization by optimizing manpower utilization and enhancing output quality Qualifications Required: - CA/CWA/MBA (F) with a minimum of 2 years of experience OR M. Com/CA(I)/CWA (I) with over 3 years of experience OR B. Com with more than 5 years of Finance & Accounting experience Additional Details: IHG Hotels & Resorts is committed to delivering True Hospitality for Good globally. With a presence in over 6,000 hotel destinations and corporate offices worldwide, joining IHG offers you the opportunity to expand your horizons and work alongside supportive and inspiring colleagues. We prioritize a unique culture that fosters connections and belonging, supporting both productivity and personal growth. As an IHG employee, you will experience flexibility in work arrangements, benefiting from a hybrid work model that blends office and remote working. We offer a range of benefits to support your wellbeing and professional development, ensuring there is always Room for You at IHG to belong, grow, and thrive. If you believe you possess most of the requirements and would be a great fit for the role, we encourage you to hit the "Apply" button and start your journey with us today.,
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posted 1 month ago
experience5 to 9 Yrs
location
Maharashtra, Kolhapur
skills
  • Field Service
  • Preventive Maintenance
  • Troubleshooting
  • Technical Support
  • Customer Service
  • Repair
  • Communication
  • Motorcycle Maintenance
  • Problemsolving
Job Description
Job Description You will be joining MotoHaus as a Senior Field Service Engineer located in Kolhapur at KVMPL. Your primary responsibilities will include field service, troubleshooting, technical support, preventive maintenance, and ensuring customer satisfaction to maintain the smooth operation of motorcycles. Key Responsibilities - Perform field service and preventive maintenance tasks - Utilize troubleshooting and technical support skills to solve issues efficiently - Provide strong customer service to enhance the overall experience - Apply your experience in motorcycle maintenance and repair - Demonstrate excellent problem-solving and communication abilities - Collaborate effectively with team members and work well independently - Preference for a technical degree or certification in Mechanical/Electrical Engineering Company Description MotoHaus is a renowned destination for motorcycle enthusiasts, offering a wide selection of Electric and ICE motorcycles from top global brands. With the mission to redefine the automotive retail experience, MotoHaus aims to provide riders with exceptional service and unparalleled choice, ensuring a seamless and rewarding experience for every customer.,
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posted 3 weeks ago
experience0 to 4 Yrs
location
Kochi, Kerala
skills
  • Logistics
  • Customer Service
  • Documentation
  • Compliance
  • Communication
  • Collaboration
  • Freight Coordination
  • Logistics Optimization
Job Description
As a Logistics Customer Service Coordinator, you play a crucial role in managing freight forwarding operations and providing top-notch customer service. Your responsibilities include coordinating freight movements, addressing customer inquiries, and collaborating with various partners to enhance logistics solutions. - **Freight Coordination:** - Coordinate and monitor transportation from origin to destination. - Arrange freight services (air, sea, land) and negotiate rates with carriers & agents. - Ensure compliance with international shipping regulations and customs requirements. - **Customer Service:** - Act as the primary contact for customers, offering updates on shipment status and handling inquiries. - Resolve customer issues such as delays, damages, and other logistics-related problems. - Build strong client relationships to encourage repeat business and ensure customer satisfaction. - **Documentation and Compliance:** - Prepare and process shipping documents like bills of lading, packing lists, and customs paperwork. - Ensure all documentation adheres to local and international regulations. - Maintain accurate records of shipments and communications. - **Logistics Optimization:** - Analyze and enhance freight forwarding processes to boost efficiency and cut costs. - Collaborate with logistics and supply chain teams to streamline operations. - Stay updated on industry trends and regulatory changes for improved service delivery. - **Communication and Collaboration:** - Work closely with sales, agents, warehouses, and transportation teams for coordinated efforts. - Effectively communicate with overseas agents, carriers, and service providers. As a Full-time, Permanent, and Fresher applicant, you should be willing to relocate to Ernakulam, Kerala, or elsewhere with an employer-provided relocation package. A Master's degree is required for this role, and proficiency in English is a must. The work location is in person.,
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posted 1 day ago

Holiday Advisor Thailand Destinations

EXPLERA VACATIONS PRIVATE LIMITED
experience3 to 7 Yrs
location
Gujarat, Surat
skills
  • Customer service
  • Interpersonal skills
  • Travel planning
  • Culture
  • Teamwork
  • Strong communication
  • Destination consultation
  • Itinerary creation
  • Knowledge of Thailand destinations
  • Travel offerings
  • Competency in using travel management software
  • Booking platforms
  • Detailoriented
  • Organizational skills
  • Time management skills
  • Problemsolving abilities
  • Proficiency in English
  • Additional languages
Job Description
Job Description You will join EXPLERA VACATIONS PRIVATE LIMITED as a Holiday Advisor specializing in Thailand destinations based in Surat. Your primary responsibilities will include: - Interacting with clients to understand their travel preferences - Designing tailored holiday packages for Thailand - Assisting with accommodations, travel bookings, and excursion planning - Providing post-booking support - Managing inquiries and providing insights about Thailand destinations - Ensuring a high level of customer satisfaction throughout the clients holiday planning and travel experience Qualifications required for this role are: - Strong communication, customer service, and interpersonal skills - Experience in travel planning, destination consultation, and itinerary creation - Knowledge of Thailand destinations, culture, and travel offerings - Competency in using travel management software and booking platforms - Detail-oriented with excellent organizational and time management skills - Proven problem-solving abilities and the ability to work in a team setting - Proficiency in English, and knowledge of any additional languages is a plus - A background in travel, tourism, hospitality, or a related field About the Company EXPLERA VACATIONS PRIVATE LIMITED, established in May 2019, specializes in providing customized travel solutions to both individual and corporate travelers. With an impressive blend of global expertise and local insights, the company offers a wide range of travel-related services, including travel planning, ticketing, hotel bookings, visa processing, and organizing activities like excursions and safaris. As a full-fledged IATA-certified travel agency since February 2022, EXPLERA VACATIONS has a growing network of seven branches in India. The company is committed to delivering world-class consultancy services and redefining the travel experience.,
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posted 1 day ago

Destination Expert

Travel Empire Holidays Private Limited
experience2 to 6 Yrs
location
Delhi
skills
  • Customer Service
  • Communication Skills
  • Sales Experience
  • Holiday Packages Sales
  • Destination Planning
Job Description
As a Travel Sales Consultant specializing in International Holiday Packages, your role will involve responding to customer inquiries, advising clients on destinations and package options, upselling additional services, handling booking processes, building client relationships, meeting sales targets, and contributing to team goals. Key Responsibilities: - Respond to customer inquiries and sell international holiday packages. - Advise clients on destinations, itineraries, and package options. - Upsell additional services like upgrades, tours, and activities. - Handle booking processes and coordinate with suppliers and hotels. - Build and maintain client relationships for repeat business. - Meet individual sales targets and contribute to team goals. Key Requirements: - 2+ years of sales experience, with a focus on Holiday packages for Domestic & International destinations. - Strong communication skills and customer service focus. - Knowledge of planning holidays is a must with a minimum of three destinations.,
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posted 2 days ago

Destination Consultant

BTW Visa Services India Pvt Ltd
experience0 to 4 Yrs
location
All India
skills
  • Customer service
  • Teamwork
  • Communication skills
  • Time management
  • Adaptability
  • Performance evaluation
  • Destination knowledge
  • Problemsolving
  • Detailoriented
  • Worklife balance
Job Description
**Job Description:** Join BTW Group as a valued team member in a full-time, permanent role with benefits such as health insurance and a provident fund. Your day shift work schedule will enable you to maintain a healthy work-life balance. **Role Overview:** - Work as a valued member of the BTW Group team - Full-time, permanent position with health insurance and provident fund benefits - Day shift work schedule for a healthy work-life balance **Key Responsibilities:** - Work in person at the designated work location - May be eligible for a performance bonus based on contributions to the team **Qualifications Required:** - No specific qualifications mentioned in the provided job description If you are excited about this opportunity, apply online at [BTW Group Careers](https://www.btwgroup.co/careers) by the application deadline of 17/07/2025. The expected start date is also on 17/07/2025. We look forward to potentially welcoming you to our team and working together towards our shared goals.,
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posted 1 day ago

Customer Service Associate in Kochi

Swiss Group India Pvt Ltd
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Effective communication skills
  • Client relationship management
  • Customer satisfaction
  • Analytical skills
  • Proficiency in MS Excel
  • Upselling
  • crossselling
  • Customer service processes improvement
Job Description
As a Customer Service Associate at Swiss Group India Pvt Ltd, you will play a crucial role in maintaining client relationships and ensuring exceptional customer satisfaction. Your effective communication skills and proficiency in MS Excel will be key in providing top-notch service to our valued clients. Join our dynamic team and be a part of a company that values its employees and strives for excellence in everything we do. - Interact with clients to address inquiries, resolve issues, and provide product information. - Build and maintain strong relationships with clients to foster loyalty and retention. - Utilize MS Excel to track, analyze, and report on customer interactions and feedback. - Collaborate with internal teams to ensure timely and accurate responses to client needs. - Identify opportunities for upselling and cross-selling products and services to clients. - Continuously seek ways to improve customer service processes and procedures. - Provide feedback to management on customer trends and suggestions for enhancements. If you are a customer service professional with a passion for client satisfaction and a knack for effective communication, we want to hear from you! Join Swiss Group India Pvt Ltd and take your career to the next level. Swiss Time House stands as Kerala's pioneering watch trader. With a rich history of excellence, we proudly held the prestigious title of India's No.1 distributor for HMT watches for a record 10 consecutive years. As Kerala's oldest and largest watch and accessory store, we are dedicated to providing customers with an exceptional shopping experience. Our success is attributed to the unmatched quality of both our products and services. Featuring an extensive collection of both national and international brands, Swiss Time House is a destination where every visit promises discovery and satisfaction. With over 77 years of tradition in premium watch retailing, we have built a solid reputation grounded in ethics and principles. Today, Swiss Time House is the authorized retailer of renowned luxury brands including Rolex, Franck Muller, Omega, Longines, Rado, and more.,
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posted 7 days ago

Hostess - F&B Service

Marriott International, Inc
experience0 to 4 Yrs
location
All India
skills
  • Customer Service
  • Hospitality
  • Communication
  • Teamwork
  • Safety Procedures
  • Cleaning Procedures
Job Description
You will be responsible for greeting guests and determining the number in their party. You will seat guests by finding a clean, available table, pulling out chairs, and placing a clean, current menu in front of the guest. Additionally, you will guide guests through the dining rooms and provide any needed assistance. It will be your duty to move and arrange tables, chairs, and settings, as well as organize seating for groups with special needs. You must ensure that place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Checking menus to ensure they are current, clean, plentiful, and wrinkle-free will also be part of your responsibilities. Keeping work areas clean throughout the day and following clean-as-you-go procedures is essential. You will need to monitor the dining rooms for seating availability, service, safety, and the well-being of guests. Key Responsibilities: - Greet guests and determine the number in their party - Seat guests by finding a clean, available table, pulling out chairs, and placing a clean, current menu in front of the guest - Guide guests through the dining rooms and provide any needed assistance - Move and arrange tables, chairs, and settings - Organize seating for groups with special needs - Ensure appropriate place settings for guests - Monitor dining rooms for seating availability, service, safety, and guest well-being Qualifications Required: - High school diploma or G.E.D. equivalent At Le Mridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life. Our guests are curious and creative, cosmopolitan culture seekers who appreciate moments of connection and slowing down to savor the destination. We provide authentic, chic, and memorable service along with experiences that inspire guests to savor the good life. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Mridien.,
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