destination-services-jobs-in-palakkad, Palakkad

85 Destination Services Jobs nearby Palakkad

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posted 3 weeks ago

Tour Consultant

Globx Travel Solutions Pvt Ltd
experience2 to 6 Yrs
location
Ernakulam, All India
skills
  • Guided Tours
  • Travel Consulting
  • Communication
  • Customer Service
  • Teamwork
  • Travel Tourism Industry Knowledge
  • Attention to Detail
  • Organizational Skills
  • Destination Management Software
Job Description
Job Description As a Tour Consultant at Globx Travel Solutions Pvt Ltd, you will play a crucial role in organizing guided tours, maintaining effective communication with clients, and providing exceptional customer service. Your responsibilities will include offering travel consulting services and showcasing expertise in the travel & tourism industry. Key Responsibilities - Organize guided tours - Maintain effective communication with clients - Provide exceptional customer service - Offer travel consulting services - Showcase expertise in the travel & tourism industry Qualifications - Experience in Guided Tours and Travel Consulting - Strong Communication and Customer Service skills - Knowledge of Travel & Tourism industry - Ability to work effectively in a team - Attention to detail and organizational skills - Experience with destination management software is a plus - Bachelor's degree in Hospitality, Travel & Tourism, or related field Job Description As a Tour Consultant at Globx Travel Solutions Pvt Ltd, you will play a crucial role in organizing guided tours, maintaining effective communication with clients, and providing exceptional customer service. Your responsibilities will include offering travel consulting services and showcasing expertise in the travel & tourism industry. Key Responsibilities - Organize guided tours - Maintain effective communication with clients - Provide exceptional customer service - Offer travel consulting services - Showcase expertise in the travel & tourism industry Qualifications - Experience in Guided Tours and Travel Consulting - Strong Communication and Customer Service skills - Knowledge of Travel & Tourism industry - Ability to work effectively in a team - Attention to detail and organizational skills - Experience with destination management software is a plus - Bachelor's degree in Hospitality, Travel & Tourism, or related field
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posted 2 months ago

Tour Consultant

Westbird Holidays Pvt Ltd
experience12 to 16 Yrs
location
Kerala
skills
  • Client Interaction
  • Customer Service
  • MS Office
  • Amadeus
  • Galileo
  • Communication Skills
  • Interpersonal Skills
  • Travel Itinerary Planning
  • Booking Coordination
  • Sales Targets
  • International Destinations Knowledge
  • Domestic Destinations Knowledge
  • Traventry
Job Description
You are an experienced Tour Consultant with 12 years of expertise in the travel and tourism industry. Your primary responsibility will be to handle client inquiries, create personalized travel itineraries, manage bookings, and ensure a smooth travel experience for customers. - Interact with clients to understand their travel preferences and requirements. - Design and share customized tour packages for domestic and international destinations. - Coordinate bookings with airlines, hotels, and ground partners, ensuring confirmations. - Deliver excellent customer service before, during, and after the trip. - Achieve sales and service targets set by the company. You should have: - 12 years of experience as a Tour Consultant or Travel Executive in the travel & tourism sector. - Strong knowledge of international and domestic destinations, flights, and hotel booking systems. - Proficiency in MS Office and travel software/booking portals like Amadeus, Galileo, Traventry, or similar. - Excellent communication and interpersonal skills. - Ability to work efficiently under deadlines and manage multiple clients simultaneously. - Well-presented, detail-oriented, and customer-focused. Qualifications required: - Bachelor's degree in any discipline, preferably in Tourism, Commerce, or Business. - Certification in IATA or Tourism Management is preferred. Please note that this is a full-time, permanent position that requires in-person work at Hi Lite Business Park.,
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posted 3 weeks ago

Ticketing Staff-Trainee

WANDERSOUL TOURS & TRAVELS
experience0 to 4 Yrs
location
Kozhikode, Kerala
skills
  • Consulting
  • Sales
  • Customer service
  • Compliance
  • Marketing
  • promotion
  • Booking travel arrangements
  • Maintaining industry knowledge
  • Problemsolving
  • Reporting
  • recordkeeping
  • Generate sales
Job Description
As a Travel Consultant, your role involves consulting with clients to understand their needs, preferences, and budgets in order to provide personalized travel recommendations. You will be responsible for booking travel arrangements such as flights, hotels, rental cars, tours, and activities, and managing itineraries efficiently. Key Responsibilities: - Consulting with clients to listen to their needs, preferences, and budgets - Booking travel arrangements including flights, hotels, rental cars, tours, and activities - Maintaining industry knowledge to provide informed recommendations and stay updated on industry trends, regulations, and travel destinations - Problem-solving by responding to customer inquiries, resolving issues during trips, and managing necessary changes to travel plans - Cross-selling and up-selling travel products and services to clients - Providing excellent customer service to build strong relationships with clients and ensure repeat business - Ensuring compliance with travel industry regulations and company policies - Maintaining accurate client and booking records, and providing regular reports to management - Promoting travel products and services through marketing and participating in promotional activities - Generating sales by proactively promoting travel packages, flights, hotels, and other services to meet or exceed sales targets Qualifications Required: - Prior experience in the travel industry is preferred - Strong communication and interpersonal skills - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of travel booking systems and industry regulations - Sales and customer service experience is a plus The company values performance and offers a full-time, permanent position with a day shift schedule and performance bonus. As a Travel Consultant, you will work in person to deliver exceptional service to clients and achieve sales targets.,
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posted 3 weeks ago

Holiday Executive Operations

Go Kite Travel and Tours LLP
experience15 to 19 Yrs
location
Kozhikode, Kerala
skills
  • Customer Service
  • Operations Management
  • Vendor Management
  • Record Keeping
  • Cost Optimization
  • Product Knowledge
  • Itinerary Planning
  • Documentation Management
  • Destination Knowledge
Job Description
As a Holiday Executive Operations at our company, you will be responsible for managing end-to-end holiday package execution, coordinating with vendors and clients, ensuring seamless service delivery, and resolving any on-trip issues. Your strong organizational skills, destination knowledge, and passion for delivering memorable travel experiences will be key to success in this role. Key Responsibilities: - Handle the complete booking process for domestic and international holiday packages, including flights, hotels, transfers, sightseeing, and insurance. - Coordinate with internal teams and external vendors (hotels, transport providers, tour guides, DMCs) to ensure timely and accurate service delivery. - Assist customers with itinerary planning, customization, and documentation requirements (visas, insurance, etc.). - Manage customer queries and handle escalations before, during, and after the trip. - Maintain accurate records of bookings, invoices, customer details, and feedback. - Optimize operational processes to enhance customer satisfaction and cost-efficiency. - Stay updated on destination trends, seasonal offers, and travel advisories. - Support the sales team with product knowledge and operational feasibility of holiday packages. Qualifications & Experience: - Bachelors degree in Tourism, Hospitality, Business Administration, or related field. - 15 years of experience in travel operations, preferably in holiday package handling. - Familiarity with B2C/B2B holiday packages, DMC coordination, and online booking tools (Amadeus, Galileo, etc.) is an advantage. - Strong knowledge of domestic and international destinations. In this role, you will benefit from cell phone reimbursement, paid sick time, and Provident Fund. Your work location will be in person. (Note: Additional details about the company were not provided in the job description.),
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posted 3 weeks ago
experience1 to 5 Yrs
location
Kerala
skills
  • Bookkeeping
  • Invoicing
  • Financial reporting
  • Travel arrangements
  • Budget monitoring
  • Customer service
  • Word
  • Internet surfing
  • Expense tracking
  • Itinerary planning
  • Software knowledge Excel
Job Description
You are seeking a dedicated Accountant cum Travel Consultant, preferably located near Kanjirappally, Kerala. In this role, you will be responsible for managing basic accounting tasks such as bookkeeping, invoicing, and expense tracking, while also coordinating travel bookings, itineraries, and travel budget monitoring. You will have the opportunity to support management with administrative and travel-related duties. Key Responsibilities: - Manage basic accounting tasks such as bookkeeping, invoicing, and expense tracking. - Coordinate travel arrangements including bookings, itineraries, and travel budget monitoring. - Maintain financial records and assist with financial reporting. - Support management with administrative and travel-related duties. Accounting Responsibilities: - Perform bookkeeping and bank reconciliations. - Prepare financial reports. - Track expenses, especially travel-related expenses. Travel Consultant Responsibilities: - Plan and book travel arrangements (flights, hotels, transportation). - Create itineraries for clients or employees. - Advise on travel destinations, regulations, and budgets. - Handle travel insurance and documentation. - Manage travel budgets and report on travel expenses. - Coordinate group or corporate travel logistics. Skills Required: - Strong knowledge of software such as Excel, Word, and internet surfing. - Excellent organizational and time-management skills. - Good communication and customer service skills. Who Can Apply: - Candidates with a Degree or Post-Graduation (60% or above). - Training will be provided as dedication and willingness to learn are valued. If you are enthusiastic, organized, and ready to grow, we would love to hear from you! What We Offer: - A friendly and supportive work environment. - Yearly salary increment based on performance. - Long-term career growth opportunities. - Hands-on training in both accounting and travel management. This is a full-time job with the work location being in person.,
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posted 2 months ago
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Communication Skills
  • Customer Service
  • Sales
  • Market Research
  • Travel Destination Knowledge
Job Description
As a Travel Consultant at our company, your primary responsibility will be to advise and plan business and vacation itineraries for clients. You will be required to communicate effectively with clients, understand their needs, and assist them in selecting the best travel options within their budget and travel schedule. - Listen attentively to customers" requirements and recommend suitable products and packages to generate revenue. - Utilize assigned leads effectively to expand the customer base and achieve high conversion rates with minimal lead loss. - Provide accurate and detailed information about Group Inclusive Tour (GIT) and Free Independent Traveler (FIT) packages to set realistic expectations for customers. - Acquire knowledge about the culture, weather conditions, and other relevant aspects of holiday destinations to educate customers during the sales process. - Respond to inquiries about company services, understand client requirements, and suggest appropriate transport options based on budget and travel preferences. - Inform customers about cancellation policies, accommodation and transit options, and post-sales activities. - Stay updated on market trends, explore travel destination options, and provide feedback to enhance competitive offerings. - Build rapport with customers, focus on improving customer satisfaction, and address customer queries patiently. - Liaise effectively with the operations team to ensure seamless delivery of services as promised. - Graduation with a minimum of 50% marks. - At least 1 year of experience in handling holiday packages is preferred. HTIC Global offers a range of outsourcing business services, including HR, digital marketing, customer service, accounting, and finance, to SME segments in India, UAE, and the Middle East. Within its Travel Division, the company provides visa and holiday packages, serving customers across 10 locations, including the entire GCC, Malaysia, and India. For more information, visit www.hticglobal.com.,
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posted 2 weeks ago

Housekeeping Associate

Mahindra Holidays & Resorts India Limited
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Laundry
  • Housekeeping
  • Communication
  • Customer Service
  • Organization
  • Training
  • Attention to Detail
  • ProblemSolving
Job Description
As a Housekeeping Associate at Mahindra Holidays & Resorts India Ltd. (MHRIL), your role will involve maintaining cleanliness and orderliness in guest rooms and public areas, managing laundry tasks, and ensuring the timely upkeep of facilities. You will be expected to deliver high-quality service, effectively communicate with guests to address their needs, and promptly report any maintenance or repair requirements to ensure a seamless guest experience. Key Responsibilities: - Maintain cleanliness and orderliness in guest rooms and public areas - Manage laundry tasks efficiently - Ensure timely upkeep of facilities - Provide high-quality service to guests - Liaise effectively with guests for their requirements - Report any maintenance or repair needs promptly - Coordinate closely with other departments to maintain a seamless guest experience Qualifications Required: - Experience in laundry and general housekeeping responsibilities - Strong communication and customer service skills - Proven organization skills to manage tasks effectively - Willingness to undergo relevant training for continuous skill improvement - Attention to detail, problem-solving skills, and a proactive approach to tasks - Previous experience in the hospitality industry is an added advantage - High school diploma or equivalent education preferred Please note that Mahindra Holidays & Resorts India Ltd. (MHRIL) is a part of the USD 20.7 billion multinational Mahindra Group, offering unique vacation experiences through its flagship brand, Club Mahindra. Club Mahindra provides over 250,000 members access to 100+ resorts across India and international destinations, aiming to deliver memorable holiday experiences tailored to families. With a commitment to exceptional hospitality, Club Mahindra offers over 500 exclusive "Only at Club Mahindra" experiences designed to create cherished memories.,
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posted 2 weeks ago

VISA DOCUMENTATION EXECUTIVE

Osaka connect Dot Com Pvt Ltd
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Visa Documentation
  • Customer Service
  • Client Communication
  • Documentation Review
  • Immigration Regulations
Job Description
As a Visa Documentation Executive, your role involves ensuring that all visa applications are accurately completed and adhere to the requirements of the destination countries. You will collaborate with customers, offering support and guidance throughout the visa application process. Responsibilities: - Review visa applications and supporting documents for completeness and accuracy. - Offer guidance to clients on the necessary documentation for various visa types. - Aid clients in accurately completing visa application forms. - Gather and organize all essential documents to create a comprehensive visa application package. - Stay informed about the latest visa requirements and immigration regulations of different countries. Communicate with embassies, consulates, and visa processing centers on behalf of clients. - Track the progress of visa applications and provide regular updates to clients. - Address and resolve any issues or discrepancies that may occur during the visa application process. - Uphold confidentiality and handle sensitive client information with professionalism. - Deliver exceptional customer service by promptly addressing client inquiries and concerns. Qualifications Required: - Bachelor's degree in a relevant field preferred. - Previous experience in visa documentation or related field is advantageous. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to work effectively in a fast-paced environment. - Knowledge of visa requirements and immigration regulations is a plus. Please note: Work Location is In person.,
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posted 3 weeks ago
experience0 to 4 Yrs
location
Kochi, Kerala
skills
  • Logistics
  • Customer Service
  • Documentation
  • Compliance
  • Communication
  • Collaboration
  • Freight Coordination
  • Logistics Optimization
Job Description
As a Logistics Customer Service Coordinator, you play a crucial role in managing freight forwarding operations and providing top-notch customer service. Your responsibilities include coordinating freight movements, addressing customer inquiries, and collaborating with various partners to enhance logistics solutions. - **Freight Coordination:** - Coordinate and monitor transportation from origin to destination. - Arrange freight services (air, sea, land) and negotiate rates with carriers & agents. - Ensure compliance with international shipping regulations and customs requirements. - **Customer Service:** - Act as the primary contact for customers, offering updates on shipment status and handling inquiries. - Resolve customer issues such as delays, damages, and other logistics-related problems. - Build strong client relationships to encourage repeat business and ensure customer satisfaction. - **Documentation and Compliance:** - Prepare and process shipping documents like bills of lading, packing lists, and customs paperwork. - Ensure all documentation adheres to local and international regulations. - Maintain accurate records of shipments and communications. - **Logistics Optimization:** - Analyze and enhance freight forwarding processes to boost efficiency and cut costs. - Collaborate with logistics and supply chain teams to streamline operations. - Stay updated on industry trends and regulatory changes for improved service delivery. - **Communication and Collaboration:** - Work closely with sales, agents, warehouses, and transportation teams for coordinated efforts. - Effectively communicate with overseas agents, carriers, and service providers. As a Full-time, Permanent, and Fresher applicant, you should be willing to relocate to Ernakulam, Kerala, or elsewhere with an employer-provided relocation package. A Master's degree is required for this role, and proficiency in English is a must. The work location is in person.,
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posted 3 weeks ago

Driver cum Delivery Staff

WOURECHT ENTERPRISES PVT LTD
experience2 to 6 Yrs
location
Kerala
skills
  • Route Planning
  • Customer Service
  • Vehicle Maintenance
  • Documentation
  • Communication
  • Problem Solving
  • Safe Driving
  • Timely Deliveries
  • Loading
  • Unloading
  • Adherence to Regulations
  • Physical Fitness
Job Description
As a Driver, your role involves safely operating a vehicle to transport goods, ensuring timely deliveries, and providing excellent customer service. Your key responsibilities will include: - Safely operating a vehicle to transport goods to their destinations, adhering to traffic laws and safety regulations. - Ensuring timely and accurate delivery of goods to clients according to schedule. - Safely loading and unloading goods from the vehicle, using proper equipment and techniques to prevent damage. - Planning and optimizing delivery routes to minimize time and fuel consumption, considering factors like traffic and weather conditions. - Providing excellent customer service during deliveries, being courteous, professional, and helpful to customers. - Performing routine checks and maintenance on the vehicle to ensure it is in good working condition. - Maintaining accurate records of deliveries, including invoices, delivery notes, and any discrepancies encountered. - Effectively communicating with dispatchers, supervisors, and customers to relay information regarding deliveries, delays, or any issues encountered. - Resolving any delivery-related issues or customer complaints in a timely and satisfactory manner. - Following company policies, safety regulations, and traffic laws at all times to ensure safety. - Maintaining physical fitness to handle the demands of the job. Qualifications required for this role include: - Plus Two Please note that this is a full-time, permanent position with day shift and weekend availability. The preferred language for communication is Malayalam. The work location is in person.,
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posted 1 day ago

Customer Service Associate in Kochi

Swiss Group India Pvt Ltd
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Effective communication skills
  • Client relationship management
  • Customer satisfaction
  • Analytical skills
  • Proficiency in MS Excel
  • Upselling
  • crossselling
  • Customer service processes improvement
Job Description
As a Customer Service Associate at Swiss Group India Pvt Ltd, you will play a crucial role in maintaining client relationships and ensuring exceptional customer satisfaction. Your effective communication skills and proficiency in MS Excel will be key in providing top-notch service to our valued clients. Join our dynamic team and be a part of a company that values its employees and strives for excellence in everything we do. - Interact with clients to address inquiries, resolve issues, and provide product information. - Build and maintain strong relationships with clients to foster loyalty and retention. - Utilize MS Excel to track, analyze, and report on customer interactions and feedback. - Collaborate with internal teams to ensure timely and accurate responses to client needs. - Identify opportunities for upselling and cross-selling products and services to clients. - Continuously seek ways to improve customer service processes and procedures. - Provide feedback to management on customer trends and suggestions for enhancements. If you are a customer service professional with a passion for client satisfaction and a knack for effective communication, we want to hear from you! Join Swiss Group India Pvt Ltd and take your career to the next level. Swiss Time House stands as Kerala's pioneering watch trader. With a rich history of excellence, we proudly held the prestigious title of India's No.1 distributor for HMT watches for a record 10 consecutive years. As Kerala's oldest and largest watch and accessory store, we are dedicated to providing customers with an exceptional shopping experience. Our success is attributed to the unmatched quality of both our products and services. Featuring an extensive collection of both national and international brands, Swiss Time House is a destination where every visit promises discovery and satisfaction. With over 77 years of tradition in premium watch retailing, we have built a solid reputation grounded in ethics and principles. Today, Swiss Time House is the authorized retailer of renowned luxury brands including Rolex, Franck Muller, Omega, Longines, Rado, and more.,
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posted 3 days ago
experience3 to 7 Yrs
location
Kochi, Kerala
skills
  • Customer Service
  • Effective Communication
  • Travel Arrangements
  • Organizational Skills
  • ProblemSolving
  • Passion for Travel
  • Knowledge of Destinations
Job Description
Role Overview: Touracle, formerly known as Kerala Holiday Mart, is seeking a full-time Travel Advisor based in Kochi. As a Travel Advisor, your primary responsibility will be to create personalized travel arrangements, deliver excellent customer service, and ensure client satisfaction. You will work closely with clients to design unique itineraries and experiences tailored to their preferences. Key Responsibilities: - Craft personalized travel arrangements for clients - Provide exceptional customer service to ensure client satisfaction - Create and manage detailed travel itineraries - Handle bookings and reservations for clients - Collaborate with clients to deliver unique travel experiences - Interact effectively with team members and clients - Utilize strong organizational and problem-solving skills Qualifications: - Proficient in Customer Service with a strong focus on Customer Satisfaction - Excellent Communication skills for client and team interactions - Experience in Travel Arrangements, including itinerary planning and booking - Familiarity with Travel Agency operations and processes - Strong organizational and problem-solving abilities - Passion for travel and knowledge of destinations, especially South India and the Andaman Islands - Willingness to work on-site in Kochi and deliver high-quality services - Prior experience in the travel industry is advantageous,
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posted 2 days ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Sales Acumen
  • Communication Skills
  • Hotel Reservations
  • Customer Service
  • Interpersonal Skills
  • Computer Skills
  • Telephonic Handling Etiquette
  • Travel Destinations Knowledge
  • Flight Ticketing
  • AmadeusSabre GDS
Job Description
Role Overview: As a Global Visa Consultant, you will be responsible for handling both Inbound and Outbound calls on a global scale, showcasing excellent telephonic handling etiquette skills. Your role will involve catering to customers" travel requirements, specifically focusing on Global Visa processing and a variety of Inbound and Outbound holiday packages to countries like USA, Canada, UK, Schengen, and other visa-required destinations. Your expertise in this area will be crucial in providing customers with accurate information and guidance to plan their trips effectively. Key Responsibilities: - Handle both Inbound and Outbound calls, demonstrating excellent telephonic etiquette skills - Cater to customers" travel requirements with a focus on Global Visa processing and holiday packages to various destinations - Provide accurate information and guidance to customers to help them plan their trips effectively - Utilize strong sales acumen and deep understanding of travel destinations to assist customers and corporates in organizing their trips - Assist customers through various communication channels such as online, telephone, or email - Issue flight tickets, make hotel reservations, and utilize travel reservation systems like Amadeus/Sabre GDS - Stay updated with travel trends, regulations, and restrictions to provide timely assistance to clients - Handle customer complaints professionally and resolve any issues that may arise - Verify the accuracy of client-provided information and prepare all documents required for the visa submission process meticulously Qualifications Required: - Minimum of 2 years of experience as a Travel/Visa Consultant - High school diploma or bachelor's degree in any field (preference for candidates with a background in tourism, travel, or hospitality) - Building and maintaining positive relationships with travel vendors - Excellent customer service, communication, and interpersonal skills - Strong computer skills for efficient task completion Additional Details: In return for your expertise and dedication, an attractive commission structure is offered for this full-time position that requires working in person during day shifts. If you are passionate about the travel industry and possess the necessary skills and experience, we would love to have you join our team as a valuable Global Visa Consultant.,
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posted 2 weeks ago

Tour Consultant

Tourlux Holidays Private Limited
experience2 to 6 Yrs
location
Kochi, All India
skills
  • Sales
  • Customer Service
  • Negotiation
  • Microsoft Office
  • Travel Destinations
  • Sales Tracking
  • CRM Software
Job Description
Job Description: Tourlux Holidays Private Limited is seeking a dynamic and sales-oriented Tour Sales Consultant to join their team in Kochi, Kerala. As a Tour Sales Consultant, you will play a crucial role in driving sales and revenue growth by selling travel packages and customized tours to clients. Your responsibilities will include achieving and exceeding sales targets, identifying client needs, upselling additional travel services, and providing excellent customer service. Additionally, you will be responsible for developing strong client relationships, generating leads, handling booking processes, and monitoring sales performance. Key Responsibilities: - Achieve and exceed monthly/quarterly sales targets through proactive selling - Identify and convert leads into sales by understanding client needs and offering tailored travel solutions - Upsell and cross-sell additional travel services such as flights, hotels, and experiences - Communicate effectively with potential travelers through calls, emails, and in-person meetings - Understand customer preferences, budgets, and expectations to recommend suitable packages - Develop and maintain strong relationships with corporate and individual clients - Handle end-to-end booking processes, including hotels, flights, transportation, and tours - Track sales performance and prepare reports on conversions, revenue, and targets - Stay updated on industry trends, competitor activities, and new travel destinations Qualifications Required: - Sales-driven mindset with a passion for the travel industry - Excellent communication & negotiation skills to close deals effectively - Target-oriented approach, capable of working under pressure - Knowledge of international and domestic travel destinations and tourism trends - Proficiency in CRM software & Microsoft Office for sales tracking and reporting - Experience in travel agencies or tour operations is a plus Additional Details: Tourlux Holidays Private Limited offers a competitive salary along with commission/incentives based on performance. You will work in a fast-paced and dynamic sales environment with opportunities for career growth. Additionally, you will have the chance to travel and experience destinations first-hand, enhancing your overall work experience. Job Description: Tourlux Holidays Private Limited is seeking a dynamic and sales-oriented Tour Sales Consultant to join their team in Kochi, Kerala. As a Tour Sales Consultant, you will play a crucial role in driving sales and revenue growth by selling travel packages and customized tours to clients. Your responsibilities will include achieving and exceeding sales targets, identifying client needs, upselling additional travel services, and providing excellent customer service. Additionally, you will be responsible for developing strong client relationships, generating leads, handling booking processes, and monitoring sales performance. Key Responsibilities: - Achieve and exceed monthly/quarterly sales targets through proactive selling - Identify and convert leads into sales by understanding client needs and offering tailored travel solutions - Upsell and cross-sell additional travel services such as flights, hotels, and experiences - Communicate effectively with potential travelers through calls, emails, and in-person meetings - Understand customer preferences, budgets, and expectations to recommend suitable packages - Develop and maintain strong relationships with corporate and individual clients - Handle end-to-end booking processes, including hotels, flights, transportation, and tours - Track sales performance and prepare reports on conversions, revenue, and targets - Stay updated on industry trends, competitor activities, and new travel destinations Qualifications Required: - Sales-driven mindset with a passion for the travel industry - Excellent communication & negotiation skills to close deals effectively - Target-oriented approach, capable of working under pressure - Knowledge of international and domestic travel destinations and tourism trends - Proficiency in CRM software & Microsoft Office for sales tracking and reporting - Experience in travel agencies or tour operations is a plus Additional Details: Tourlux Holidays Private Limited offers a competitive salary along with commission/incentives based on performance. You will work in a fast-paced and dynamic sales environment with opportunities for career growth. Additionally, you will have the chance to travel and experience destinations first-hand, enhancing your overall work experience.
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posted 2 weeks ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Sales
  • Customer service
  • Communication skills
  • Inbound
  • Outbound calls handling
  • Travel destinations knowledge
  • Global Visa knowledge
  • Amadeus Sabre GDS
  • Travel trends knowledge
  • Customer complaint handling
  • Visa submission process
Job Description
Role Overview: You will be responsible for handling Inbound and Outbound calls globally with excellent telephonic handling etiquette skills. As an experienced Sales Candidate with a flair for Sales, you will be part of the travel team. Your role will involve having in-depth knowledge of travel destinations, Global Visa, and Inbound and Outbound Holiday packages for various countries. You will provide excellent Customer service and Communication skills, both Written and Verbal, to help customers/corporates plan perfectly organized trips online, over the telephone, or by email. Additionally, you will issue flight tickets, hotel reservations, and other travel services, using Amadeus / Sabre GDS. Keeping up to date with travel trends, restrictions rules, and regulations in the region will be essential. Handling customer complaints, resolving issues, and ensuring the accuracy of all client-provided information for the visa submission process will also be part of your responsibilities. Key Responsibilities: - Handle Inbound and Outbound calls globally with good telephonic handling etiquette skills - Provide excellent Customer service and Communication skills - Help customers/corporates plan perfectly organized trips online, over the telephone, or by email - Issue flight tickets, hotel reservations, and other travel services using Amadeus / Sabre GDS - Keep up to date with travel trends, restrictions rules, and regulations in the region - Handle customer complaints and resolve any arising issues - Ensure accuracy of all client-provided information for the visa submission process Qualifications Required: - At least 2 years of experience as a Travel / Visa Consultant - High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality - Ability to build and maintain positive relationships with vendors of direct travel - Good communication, customer service, and interpersonal skills - Strong computer skills (Note: Benefits section and Additional Company details are not provided in the Job Description),
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posted 2 weeks ago

Holiday Consultant - International Tours

Bestination Holidays Pvt Ltd
experience13 to 17 Yrs
location
Kochi, Kerala
skills
  • Sales
  • Customer Service
  • Communication
  • Negotiation
  • Interpersonal Skills
  • Travel
  • Destination Knowledge
  • Goaloriented
Job Description
As a Sales Executive for International Tours, you will be responsible for promoting and selling fixed international group tour packages offered by the company. Your role will involve handling customer inquiries through various channels such as phone, email, and walk-ins efficiently and professionally. It is essential to provide detailed information about destinations, itineraries, visa processes, and inclusions to potential clients. Your ability to follow up with leads and convert them into confirmed bookings will be crucial in achieving monthly sales targets. Key Responsibilities: - Promote and sell fixed international group tour packages - Handle customer inquiries via phone, email, and walk-ins professionally - Provide detailed information about destinations, itineraries, visa processes, and inclusions - Follow up with potential clients and convert leads into confirmed bookings - Maintain high levels of customer satisfaction and ensure a seamless sales process - Build and nurture long-term client relationships for repeat business and referrals - Stay informed about international travel trends, destinations, and competitor offerings - Achieve assigned monthly and quarterly sales targets To excel in this role, you should have a minimum of 3 years of experience in travel and tourism sales with a preference for international tours. Strong communication, negotiation, and interpersonal skills are essential. Your passion for travel and in-depth destination knowledge will be advantageous. A customer-focused attitude and self-motivation to meet sales targets are key attributes for success. Job Type: Full-time Language: - English (Preferred) Work Location: In person,
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posted 3 weeks ago

Travel Consultant

Skyhind Tours and Travels Pvt Ltd
experience2 to 6 Yrs
location
Kozhikode, Kerala
skills
  • Travel Consulting
  • Travel Management
  • Customer Service
  • Communication
  • Travel Insurance
  • Organizational Skills
  • Visa Processes
  • Knowledge of Travel Destinations
Job Description
In this role as a Travel Consultant at Skyhind Tours and Travels Pvt Ltd in Kozhikode, you will be responsible for managing travel arrangements and providing travel consulting services to clients. Your focus will be on creating personalized travel itineraries, booking reservations, and ensuring excellent customer service to build lasting client relationships. Key Responsibilities: - Manage travel arrangements and reservations for clients - Provide travel consulting services to meet client needs - Create personalized travel itineraries for clients - Ensure excellent customer service to foster long-term client relationships Qualifications Required: - Proficiency in Travel Consulting and Travel Management - Experience in handling Travel Arrangements and Reservations - Strong Customer Service skills for a high-quality client experience - Excellent communication and organizational skills - Familiarity with visa processes and travel insurance services is a plus - Knowledge of domestic and international travel destinations - Bachelors degree in Travel, Tourism, Hospitality, or a related field is an advantage,
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posted 2 months ago

Travel Executive

Yu Yi Travel Hub
experience0 to 4 Yrs
location
Kerala
skills
  • Customer service orientation
  • Coordination skills
  • Excellent communication skills
  • Organizational skills
  • Timemanagement skills
  • Knowledge of holiday destinations
  • travel trends
  • Proficiency in Microsoft Office Suite
  • booking systems
  • English proficiency
  • Hindi proficiency
  • Fast learner
  • Resultsdriven approach
  • Goaloriented mindset
  • Dedication
  • Team interaction
Job Description
As a Holiday Package Process Consultant at Yu Yi Travel Hub, you will play a crucial role in managing and streamlining the holiday package creation, booking, and operation process. Your excellent communication skills, strong customer service orientation, and ability to coordinate stakeholders will contribute to providing seamless customer experiences. Key Responsibilities: - Develop holiday packages that meet customer needs, preferences, and budget requirements - Collaborate with hotels and transport companies to offer competitive package offerings - Customize packages based on specific client requests - Manage all holiday package bookings and ensure timely and accurate booking confirmations - Monitor availability and provide alternative options when necessary - Provide excellent customer service by offering advice on destinations, package details, and itinerary options - Ensure customer satisfaction through effective communication - Coordinate with vendors and partners to ensure smooth operations Qualifications Required: - Degree qualification - Previous experience in travel/holiday package planning preferred - Strong organizational and time-management skills - Knowledge of holiday destinations and travel trends - Proficiency in Microsoft Office Suite and booking systems - Excellent communication skills As a Holiday Package Process Consultant at Yu Yi Travel Hub, you will have the opportunity to work in Angamaly, Ernakulam, Kerala. The company offers competitive salary packages and professional development opportunities. In addition to the Holiday Package Process Consultant position, Yu Yi Travel Hub is also looking for individuals to expand its business and create and implement operational strategies. Freshers are welcome to apply for this role, which requires proven experience in operations or a relevant field, proficiency in English and Hindi, a fast learner with a passion for operations, self-motivated with a results-driven approach, goal-oriented mindset, high dedication, and good interaction skills with the team. This is a full-time job opportunity with flexible schedules, day shifts, performance bonuses, and shift allowances. The expected start date is 01/04/2025, and the work location is in person at Yu Yi Travel Hub in Angamaly, Ernakulam, Kerala.,
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posted 2 months ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Travel Services
  • Holiday Packages
  • Customer Service
  • Consulting
  • Negotiation
  • Analytical Skills
  • Communication Skills
  • Presentation Skills
  • Promotional Materials
  • Sales Activities
  • International Destinations
  • Online Reservations
Job Description
As a Holiday Consultant at our company, you will be an integral part of our team, providing comprehensive travel services to our clients. Your primary role will involve planning tailored holiday packages, creating appealing promotional materials, and actively engaging in sales activities. By listening to clients" needs and showcasing available packages, you will assist them in choosing the perfect holiday experience. Staying updated on new packages and deals, discussing pricing confidently with clients, and promoting our services will also be part of your responsibilities. Your key responsibilities will include: - Creating personalized holiday packages that align with clients" specifications and budget. - Demonstrating a strong knowledge of international destinations, especially Europe and CIS countries. - Delivering prompt and accurate customer service via inquiries, phone calls, and emails. - Consulting with customers to ensure their travel plans and package options meet their satisfaction. - Engaging in detailed discussions about travel options and costs to help clients select the most suitable package. - Building and maintaining relationships with hotels and transportation companies to negotiate pricing. - Managing online reservation systems efficiently. - Staying abreast of tourism-related news and developments to provide updated information to clients. To excel in this role, you will need: - A Bachelor's degree in tourism or a related travel field. - A minimum of two years of work experience in the travel industry, preferably in a sales role. - Excellent analytical, communication, and presentation skills. This job description omits any additional details of the company that may have been included in the original job description.,
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posted 2 months ago

Holiday Consultant

CNN Holidays LLP
experience2 to 6 Yrs
location
Kozhikode, Kerala
skills
  • Travel Planning
  • Customer Service
  • Communication
  • Interpersonal skills
  • Time management
  • CRM software
  • Travel booking systems
  • Organizational skills
  • Knowledge of travel destinations
Job Description
As a Holiday Consultant in Kozhikode, your main responsibility will be creating and selling customized travel packages for clients. You will need to understand the travel preferences of clients and provide exceptional customer service throughout their journey. This role will involve booking flights, accommodations, and other travel arrangements while ensuring seamless travel experiences by coordinating with various travel partners. - Create and sell customized travel packages - Liaise with clients to understand their travel needs and preferences - Provide exceptional customer service - Book flights, accommodations, and other travel arrangements - Coordinate with travel partners for seamless travel experiences To excel in this role, you should have: - Experience in Travel Planning and customer service - Skills in CRM software and travel booking systems - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Ability to work on-site in Kozhikode and handle multiple tasks efficiently - Knowledge of domestic and international travel destinations - A Bachelor's degree in Travel and Tourism, Hospitality, Business, or a related field would be a plus.,
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