991 Dispute Management Jobs

Billing Specialist Job Summary: The Billing Specialist is responsible for generating accurate invoices, ensuring timely billing, and resolving any discrepancies related to customer accounts. This role requires strong attention to detail and collaboration with internal teams and clients. Key Responsibilities: Prepare and issue invoices based on contract terms and service delivery. Validate billing data and ensure accuracy. Coordinate with sales, delivery, and finance teams to resolve billing issues. Maintain billing records and documentation. Monitor accounts receivable and follow up on outstanding payments. Assist in month-end closing and reporting. Skills & Qualifications: Bachelors degree in Finance, Accounting, or related field. 13 years of experience in billing or finance operations. Proficiency in MS Excel and ERP systems (e.g., SAP, Oracle). Strong analytical and communication skills. Attention to detail and ability to meet deadlines.   Dispute Management Analyst  Job Summary: The Dispute Management Analyst handles customer disputes related to billing, payments, and services. The role involves investigating discrepancies, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction. Key Responsibilities: Review and analyze disputed invoices or payments. Communicate with customers to understand the nature of disputes. Collaborate with billing, sales, and delivery teams to resolve issues. Document dispute cases and maintain resolution logs. Provide regular updates to stakeholders on dispute status. Support audit and compliance requirements. Skills & Qualifications: Bachelors degree in finance, Business, or related field. 2+ years of experience in dispute resolution or accounts receivable. Strong problem-solving and negotiation skills. Experience with ERP systems and CRM tools. Excellent written and verbal communication.   Cash Application Specialist  Job Summary: The Cash Application Specialist is responsible for applying incoming payments to customer accounts accurately and timely. This role ensures proper reconciliation of accounts and supports the overall accounts receivable process. Key Responsibilities: Apply customer payments (checks, wire transfers, ACH) to appropriate invoices. Reconcile unapplied cash and resolve payment discrepancies. Work closely with collections and billing teams. Maintain accurate records of transactions. Assist in month-end and year-end closing activities. Generate reports on cash application metrics. Skills & Qualifications: Bachelors degree in accounting, Finance, or related field. 13 years of experience in cash application or accounts receivable. Familiarity with banking portals and ERP systems. Strong attention to detail and organizational skills. Ability to work independently and in a team.  

Job Description -   Have Cash Applications sub process worked in SAP environment for 3+ yrs Worked in any other subprocess (one/two) - customer master data management / accounts receivables month end reporting, collections / billing They should be in a position to explain what they have performed in the process. Experience in Cash Application and Dispute Management. Communication should be good as they have to work with Australian clients. Overall Experience: 5+ years Education BG: B. Com / M. Com / MBA Notice Period: Less than 30 days  

1. Billing Specialist Job Summary: The Billing Specialist is responsible for generating accurate invoices, ensuring timely billing, and resolving any discrepancies related to customer accounts. This role requires strong attention to detail and collaboration with internal teams and clients. Key Responsibilities: Prepare and issue invoices based on contract terms and service delivery. Validate billing data and ensure accuracy. Coordinate with sales, delivery, and finance teams to resolve billing issues. Maintain billing records and documentation. Monitor accounts receivable and follow up on outstanding payments. Assist in month-end closing and reporting.  2. Dispute Management Analyst Job Summary: The Dispute Management Analyst handles customer disputes related to billing, payments, and services. The role involves investigating discrepancies, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction. Key Responsibilities: Review and analyze disputed invoices or payments. Communicate with customers to understand the nature of disputes. Collaborate with billing, sales, and delivery teams to resolve issues. Document dispute cases and maintain resolution logs. Provide regular updates to stakeholders on dispute status. Support audit and compliance requirements.  Cash Application Specialist Job Summary: The Cash Application Specialist is responsible for applying incoming payments to customer accounts accurately and timely. This role ensures proper reconciliation of accounts and supports the overall accounts receivable process. Key Responsibilities: Apply customer payments (checks, wire transfers, ACH) to appropriate invoices. Reconcile unapplied cash and resolve payment discrepancies. Work closely with collections and billing teams. Maintain accurate records of transactions. Assist in month-end and year-end closing activities. Generate reports on cash application metrics.

Role Overview: As a dynamic and creative individual, you will be part of a like-minded team that values autonomy and collaboration. Your role will involve leading the management of the entire contract lifecycle, implementing ISG processes, providing M&A support, reviewing and analyzing contract terms, conducting contract research, negotiating business terms, managing contract renewals and terminations, resolving issues and disputes, overseeing legal correspondence, and providing necessary reporting to clients. Key Responsibilities: - Lead the management of the entire contract lifecycle, including drafting, negotiation, and execution of contracts with vendors and suppliers. - Understand and implement ISG Contract Lifecycle Management processes to ensure compliance and efficiency. - Coordinate and execute the due diligence process for M&A activities, contribute to drafting, negotiating, and executing contracts related to M&A. - Review and analyze contract terms to identify risks, discrepancies, and opportunities for cost savings and process improvements. - Conduct contract research to address client queries on complex IT Agreements and collaborate with stakeholders to understand business objectives. - Negotiate business terms for software, hardware, and service agreements ranging from $25k to hundreds of millions. - Assist in managing contract renewals and terminations, ensuring processes are followed and documentation is complete. - Support the resolution of issues and disputes related to contractual obligations, facilitating communication between stakeholders. - Manage legal notices, approvals, consents, and other correspondence related to contracts, ensuring timely and accurate communication. - Provide required reporting to clients, including regular progress updates to direct managers and key internal partners. Qualifications Required: - Bachelor's Degree or Master's degree in Law. - Minimum 6-8 years of experience in the IT field. - Excellent negotiation and communication skills. - Strong analytical and problem-solving abilities with attention to detail. - Business sense and critical thinking skills. - Experience in IT contracts administration, drafting, and research. - Experience in handling Master Service Agreements, Statements of Work, Amendments, NDAs. - Experience in Merger and Acquisition work. - High level of expertise in Microsoft Office tools. - Excellent organizational, written, and verbal communication skills with attention to detail.,

As an Order Management Specialist for INOPC PG, you will play a crucial role in the Operation Center in India (INOPC-PG) as part of ABB's global value chain initiative. Your responsibilities will include handling priority deliveries to support customers in meeting their targets, efficiently managing order bookings using SAP, addressing change management requests, supporting order forecasting, coordinating with the operation department for production support, providing order acknowledgements, generating invoices, verifying invoice accuracy, managing disputes, handling escalations from customers, preparing and sharing reports/trackers, interacting with clients for improvement discussions, conducting pre-shipment and case management audits, and ensuring compliance with regulations. Your qualifications should ideally include a Bachelor's degree with 4-8 years of experience, proficiency in SAP R/3 (ERP) for order management, experience in Sales Force CRM for case management, excellent communication and customer handling skills, ability to prioritize tasks effectively, and proficiency in Microsoft Office tools such as Excel, Word, and PowerPoint. Hitachi Energy, a global technology leader in electrification, focuses on powering a sustainable energy future through innovative power grid technologies with digital solutions. With a legacy of over a century in critical technologies like high-voltage, transformers, automation, and power electronics, Hitachi Energy is committed to addressing the pressing energy challenges of today. Headquartered in Switzerland, the company employs over 50,000 people across 60 countries and generates revenues of around $16 billion USD. Join Hitachi Energy today to be part of shaping the future of sustainable energy.,

As a Supply Chain Manager, your role will involve reviewing and updating supply chain practices to align with new environmental policies, standards, regulations, or laws. You will be responsible for selecting transportation routes strategically to optimize cost efficiencies and improve warehousing and distribution processes. Additionally, you will contribute to diagramming supply chain models to facilitate discussions with customers and assessing material handling equipment needs and staffing levels. Key Responsibilities: - Monitor forecasts and quotas to anticipate changes and their impact on supply chain activities. - Negotiate prices and terms with suppliers, vendors, or freight forwarders to ensure cost-effective procurement. - Analyze supplier performance and procurement program success to enhance supply chain efficiency. - Design and implement environmentally sustainable supply chains to support company policies. - Document physical supply chain processes, including workflows, cycle times, responsibilities, and system flows. - Investigate carbon footprints and environmental performance records of storage and distribution service providers. - Source biodegradable, non-toxic, or environmentally friendly raw materials for manufacturing processes. - Conduct life cycle analyses to evaluate the environmental impacts of products, processes, or systems. Qualifications Required: - Post Graduation with computer knowledge. - 4 to 5 years of experience in supply chain management. In this role, you may also be involved in resolving conflicts, handling complaints, settling disputes, and negotiating with others to ensure smooth supply chain operations.,

**Job Description** As a part of the team at Louis Dreyfus Company, your primary responsibility will be to maintain, update, and regularly audit accurate vendor and customer master data specific to grains/pulses trade. You will coordinate with internal teams to onboard new counterparties and update existing records based on trade activity. Additionally, you will ensure that all statutory and trade-related documents are archived digitally and physically as per internal SOPs. Your role will involve supporting internal audits and compliance checks by providing the necessary documents on demand. Key Responsibilities: - Maintain, update, and regularly audit vendor and customer master data for grains/pulses trade - Coordinate with internal teams to onboard new counterparties and update existing records - Archive statutory and trade-related documents digitally and physically - Support internal audits and compliance checks by providing necessary documents - Liaise with procurement, logistics, and finance teams to ensure smooth execution of grain and pulse contracts - Assist in resolving disputes related to quantity, quality, or delivery timelines by providing accurate documentation trails - Contribute to process improvement initiatives focused on contract digitization and master data hygiene Qualifications: - Graduate/MBA - Fluency in written and spoken English - 2-5 years of relevant experience **Additional Information** In addition to the qualifications mentioned, you should have proficiency in MS-Office and strong business communication abilities. An advanced level of proficiency in MS-Excel will be a plus. Attention to detail, speed, and accuracy are essential to complete tasks on time. Experience in Commodity Trading documentation/support function will be beneficial. Knowledge of International Trade & Execution is a must. You should be able to take ownership of the work entrusted and work effectively as a team member. Politeness and the ability to develop positive rapport with overseas offices, shippers, buyers, and service providers are key. Effective written and verbal communication skills are necessary, especially when working under pressure. Louis Dreyfus Company values diversity and inclusion, making it an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity, and inclusion. The company encourages diversity, supports local communities, and environmental initiatives. Sustainable value lies at the heart of the company's purpose. Louis Dreyfus Company is passionate about creating fair and sustainable value for its business, people, partners, communities, and the environment. Joining Louis Dreyfus Company will provide you with a dynamic and stimulating international environment that offers outstanding career development opportunities. The company offers a workplace culture that embraces diversity and inclusivity, opportunities for professional growth and development, an employee recognition program, and employee wellness programs that include confidential access to certified counselors and monthly wellness awareness sessions. Louis Dreyfus Company is certified as a Great Place to Work.,

As an Asst. Manager - Dispute Owner (Account Receivable) at Schindler India, you will play a critical role in the Australia Accounts Receivable process in BSC by taking ownership of customer disputes, ensuring timely resolution, and maintaining customer satisfaction. Your main responsibilities include: - Taking ownership of disputes identified by collectors and ensuring they are monitored through to resolution. - Analyzing the root cause of customer issues using system data and process knowledge. - Identifying the appropriate resolver (e.g., Sales, Admin, Fulfillment) and assigning the dispute for corrective action. - Following up on resolution progress and ensuring timely closure. - Moving resolved items back to the collection process or escalating unresolved issues as needed. - Maintaining accurate records of dispute types and resolution timelines. - Collaborating with internal teams to improve upstream processes and reduce recurring disputes. - Supporting harmonization of dispute codes and contributing to data quality initiatives. In order to excel in this role, you should possess the following skills and qualifications: - Strong analytical skills with the ability to interpret data across systems (e.g., accounting, contract management). - Deep understanding of business processes and organizational structure. - Excellent English communication and coordination skills. - Ability to navigate ERP and CRM systems to trace issues and identify responsible parties. - Experience in dispute management, customer service, or AR processes. - Minimum 5-6 years of experience within the organization or in a similar role. - Good to have experience in dealing with Australian customers. - High level of business acumen and internal network awareness. Preferred attributes for this role include a proactive and solution-oriented mindset, a strong sense of accountability and ownership, ability to work cross-functionally and influence without authority, commitment to customer satisfaction and continuous improvement, and readiness to work in Australia shift timings. Joining Schindler India offers you the opportunity to be part of a purpose-driven organization that shapes an industry on which two billion people rely every day. Your development is valued, and you will be supported in growing your skills and accessing a rewarding career in a diverse and supportive culture that promotes inclusion and celebrates diversity. Embark on a new journey with #TeamSchindler and contribute to enhancing the quality of life while driving innovation and promoting safety and sustainability in the cities of today and tomorrow.,

Role Overview: You will be responsible for delivering disputes operational strategy and optimizing case management systems. Your role will involve automating regulatory and strategy requirements in the platform to reduce risk and improve compliance and efficiency. You will perform root cause analysis, create quick workarounds, and drive permanent solutions. Additionally, you will identify opportunities, build business cases, prioritize initiatives to improve quality and efficiency, define, document, and communicate objectives, requirements, and constraints for initiatives, and act as a subject matter expert to review and resolve escalations that require advanced investigations. You may also be assigned additional duties by leadership. Key Responsibilities: - Deliver disputes operational strategy and optimize case management systems - Automate regulatory and strategy requirements to reduce risk and improve compliance and efficiency - Perform root cause analysis, create quick workarounds, and drive permanent solutions - Identify opportunities, build business cases, and prioritize initiatives to improve quality and efficiency - Define, document, and communicate objectives, requirements, and constraints for initiatives - Act as a subject matter expert to review and resolve escalations that require advanced investigations - Perform any additional duties as assigned by leadership Qualifications Required: - At least 10 years of disputes experience - Working knowledge of industry best practices (fraud & disputes lifecycle), network rules (Mastercard), and regulatory requirements (Regulation E) - An act-like-an-owner mentality with a bias toward taking action - High level of integrity and ability to manage sensitive information - Self-motivated, analytical thinker with exceptional attention to detail Company Additional Details: You will be joining a team backed by Walmart (a Fortune 1) and Ribbit Capital, deeply embedded with the distribution of the world's largest omnichannel retailer. The company has an industry-leading multi-product value proposition and boasts having some of the best people and talent in the industry. This presents a unique opportunity to build a category-defining business with a team well-positioned for success. Note: Equal Employment Opportunity is provided by the company.,

As a Senior Process Associate in the Fraud and Dispute Process team at Mastercard, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. Your responsibilities include: - Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs. - Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities. - Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution. - Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies. - Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager. - Ensure adherence to Mastercard's operational guidelines, compliance standards, and regulatory requirements in all case handling. - Mentor and support junior associates by sharing best practices and providing guidance on complex cases. - Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency. - Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times. Qualifications & Skills: - Any Graduate - Analytical mindset with the ability to interpret complex transaction data and detect irregularities. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Ability to handle confidential information with integrity and discretion. - Flexibility to work in shifts (Including Night Shifts). Preferred: - Certification in fraud prevention or risk management. - Experience with chargeback processing and dispute lifecycle management. - Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent. Please share your updated resume and below details to anguluri.pravallika@infosys.com if interested: - Name: - Contact Number: - Email I'd: - DOB: - Total Years of Exp: - Relevant Years of Exp: - Current/ Previous Company Name: - Notice Period: - Current Location: - Preferred Location: - Current CTC: - Expected CTC: - Flexible for shifts: - Graduation: - Post-Graduation (If applicable):,

An executive claims management job description involves overseeing a team, managing claims operations from intake to settlement, and ensuring compliance with regulations. Key duties include strategic leadership, client communication, managing performance, and handling complex escalations, while also focusing on process improvement and team development.    Core responsibilities Team and operational leadership: Manage and lead a team of claims specialists or adjusters, including hiring, training, performance appraisals, and employee engagement. Oversee daily workflow, allocate resources, and balance workloads to meet operational KPIs and SLAs. Claims process management: Direct the entire claims lifecycle, from First Notice of Loss (FNOL) to adjudication and final settlement. Handle complex claims cases, disputes, and client escalations. Work with various stakeholders like insurers, adjusters, solicitors, and other departments. Compliance and quality assurance: Ensure all claims activities comply with relevant insurance laws, regulations, and internal policies. Monitor the quality of claims processing and ensure adherence to best practices. Client and stakeholder relations: Act as a primary point of contact for clients, managing relationships and resolving escalated issues. Collaborate with other departments to ensure seamless integration of claims operations with broader business objectives. Reporting and analysis: Prepare and present reports on key performance metrics, operational trends, and improvement opportunities. Implement solutions to enhance efficiency, accuracy, and service delivery. 

As a Construction Management Specialist, you will be responsible for overseeing and managing all aspects of civil construction projects. This includes strategic planning, operational management, financial oversight, and ensuring successful project delivery while upholding high standards of safety, quality, and client satisfaction. Key Responsibilities: - Develop and execute strategic plans to drive growth and success in the civil construction division. - Oversee planning, execution, and delivery of civil construction projects, ensuring on-time completion within budget and safety standards. - Manage financial performance of projects, including budgeting, cost control, and profitability evaluation. - Recruit, train, and lead a high-performing team, fostering a collaborative work environment. - Cultivate strong client relationships, addressing their needs and ensuring satisfaction. - Implement quality control and safety protocols, ensuring compliance with regulations and standards. - Identify and pursue new business opportunities, maintaining relationships with clients and industry partners. - Oversee contract negotiation and management, ensuring obligations are met and disputes resolved. - Implement risk assessment and mitigation strategies, addressing issues proactively. - Provide regular updates to senior management and effective communication with internal teams, clients, and stakeholders. Qualifications: - Bachelor's degree in Civil Engineering, Construction Management, or related field. Master's degree is a plus. - More than 20 years of experience in senior management roles within the civil construction industry. - Thorough understanding of civil engineering principles, construction methods, and industry best practices. - Proven track record in managing and delivering large-scale construction projects, with financial acumen. - Professional certifications such as PMP or CCM are considered. Please note that the position is open for candidates based in Mumbai and the location is in Mira-Bhayandar.,

As a dynamic and creative individual at the leading global technology research & advisory firm, you will have the autonomy to help clients enhance their digital infrastructure. You will be part of a like-minded team of over 1400 teammates worldwide, ready to collaborate and support each other to ensure success. Kickstart your career in a connected team driven by freedom. **Responsibilities:** - **Contract Lifecycle Management:** Lead the drafting, negotiation, and execution of contracts with vendors and suppliers throughout the entire contract lifecycle. - **ISG Processes Implementation:** Understand and implement ISG Contract Lifecycle Management processes to ensure compliance and efficiency. - **M&A Support:** Coordinate and execute due diligence processes for M&A activities, contribute to drafting, negotiating, and executing related contracts. - **Contract Review and Analysis:** Identify risks, discrepancies, and opportunities for cost savings and process improvements in various legal contracts and documents. - **Contract Research and Client Support:** Conduct contract research to address client queries, collaborate with stakeholders to understand business objectives and specifications. - **Negotiation:** Negotiate business terms for software, hardware, and service agreements, providing support in contract negotiations. - **Renewal and Termination Oversight:** Assist in managing contract renewals and terminations, ensuring compliance and complete documentation. - **Issue and Dispute Resolution:** Support in resolving issues and disputes related to contractual obligations, facilitating communication between stakeholders. - **Legal Correspondence Management:** Manage legal notices, approvals, consents, and other correspondence related to contracts, ensuring timely communication. - **Reporting:** Provide required reporting to clients, including progress updates to direct managers and key internal partners. **Required Qualifications, Skills, and Experience:** - Bachelors or masters degree in law - Minimum 6-8 years of experience in the IT field - Excellent negotiation and communication skills - Strong analytical and problem-solving abilities - Business sense and critical thinking skills - Exposure and experience in IT contracts administration, drafting, and research - Experience in handling Master Service Agreements, Statements of Work, Amendments, and NDAs - Experience in Merger and Acquisition work - Excellent analytical abilities with attention to detail - High level of expertise in Microsoft Office tools - Strong organization and written/verbal communication skills,

As a Solution Architect at EY GDS-ServiceNow team, you will be responsible for designing, mapping client requirements, and ensuring smooth project delivery. Your role will involve assessing current processes, identifying solution options, defining requirements, determining integrations, and developing architecture and plans. You will lead the ServiceNow development team, oversee platform configuration, customization, and integration, and implement workflows to enhance user experience and operational efficiency. Collaboration with stakeholders, documentation, data management, system testing, and staying updated on industry trends are key aspects of this role. **Key Responsibilities:** - Lead and manage the ServiceNow development team, providing guidance and mentorship. - Oversee design, configuration, and customization of the ServiceNow platform. - Develop and implement service request fulfilment workflows, drive integrations with third-party systems, and collaborate with business stakeholders. - Manage data loading, maintenance, and optimization of dashboards, reports, and performance analytics. - Analyze user stories, enhance system capabilities, and conduct system testing. - Stay updated on ServiceNow features and trends, providing strategic recommendations for continuous improvement. **Skills And Attributes For Success:** - 8-10 years of experience in ServiceNow development and administration. - Expertise in integration, UI Builder, Playbook, and CSM. - Strong understanding of ServiceNow modules, functionalities, and best practices. - Excellent leadership, communication, and problem-solving skills. - Good to have CIS-CSM or IRM. In addition to technical skills, the ideal candidate will possess commercial acumen, enthusiasm to learn, and the ability to work in a fast-moving environment. The role offers an opportunity to be part of a market-leading, multi-disciplinary team and work with EY ServiceNow practices globally across various industries. **Education Level:** - High School Diploma/GED, Technical Diploma, - Associates degree/College Diploma, - Non-Degree Program, Bachelors Degree, - Masters Degree, Doctorate Degree, Higher Degree, Other Bachelors or Masters. At EY, you will have the opportunity to work on inspiring projects, receive support and coaching, develop new skills, and progress your career. The company values personal development, individual progression plans, and offers a flexible work environment. EY is dedicated to building a better working world by creating new value for clients, people, society, and the planet.,

As a Manager of Reconciliation & Dispute Management in Banking Operations, your role will involve overseeing various functions including cards, ATM, POS, UPI, IMPS, E-commerce, and banking operations. Your responsibilities will include: - Overseeing end-to-end management of reconciliation for ATM, Debit, Credit card, POS, E-commerce, UPI, IMPS, and AEPS transactions. - Handling issuer and acquirer chargebacks, pre-arbitration, arbitration, and settlement posting activities. - Analyzing and processing daily unreconciled transactions to ensure proper GL balance and closure. - Driving GL Justification, Settlement posting, TTUM file generation, and NEFT processing related to dispute closures. You will also be responsible for: - Implementing improvements in dispute management processes and transaction monitoring tools. - Identifying manual processes for automation to enhance accuracy and turnaround time. - Managing teams across reconciliation, dispute management, vendor coordination, and technical support. - Working closely with banking product teams, technology vendors, Managed Service Providers (MSP), and internal auditors. - Maintaining daily, monthly, and quarterly MIS/Dashboards for management review. - Ensuring compliance with regulatory guidelines related to dispute and settlement processes. - Leading quarterly QMR submissions and monitoring fraud trends, exceptions, and operational risks. Required Skills: - Strong expertise in banking operations with a focus on Reconciliation and Chargeback Management. - Sound knowledge of UPI, IMPS, Credit Cards, Debit Cards, E-com, POS, AEPS operations. - Proficiency in MS Excel, E-Reconciliation tools, Finacle 10x, NPCI portal, MasterCard Connect, Visa Online, Tranxit, Omni flow. - Experience in Automation Projects and Vendor Coordination. - Excellent analytical, communication, decision-making, and problem-solving skills. - Team management experience with a strong focus on process improvement and customer satisfaction. Preferred Qualifications: - Bachelor's Degree in Commerce/Management/Banking/Finance (MBA or equivalent preferred). - Certification in Banking Operations, Reconciliation, or Financial Services. - 5+ years of proven experience in Bank Operations/Reconciliation and Disputes domain. - Proven track record in automation projects and achieving operational efficiencies.,

As a Senior Process Executive/ Process Specialist at Mastercard, you will be a part of the Fraud and Dispute Process team, where you will be responsible for managing, analyzing, and resolving fraud and dispute cases to safeguard Mastercard and its stakeholders from financial losses. Your role will involve ensuring compliance with regulatory requirements and company policies while upholding high standards of quality and accuracy in case handling. Key Responsibilities: - Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution as per defined SLAs. - Review transaction details, customer claims, and supporting documentation to validate disputes and detect fraudulent activities. - Collaborate with various teams like fraud prevention, risk, compliance, and customer service for seamless case resolution. - Identify patterns and trends in fraud and disputes to suggest process improvements and mitigation strategies. - Maintain detailed and accurate documentation of case outcomes and escalate complex issues to the team lead or manager. - Adhere to operational guidelines, compliance standards, and regulatory requirements in all case handling. - Mentor junior associates by sharing best practices and providing guidance on complex cases. - Contribute to continuous improvement initiatives to enhance fraud detection and dispute resolution efficiency. - Communicate effectively with internal and external stakeholders while upholding professionalism and confidentiality. Qualifications & Skills: - Any Graduate - Analytical mindset with the ability to interpret complex transaction data and identify irregularities. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills for collaborative teamwork. - Ability to handle confidential information with integrity and discretion. - Flexibility to work in shifts, including night shifts. Preferred: - Certification in fraud prevention or risk management. - Experience with chargeback processing and dispute lifecycle management. - Familiarity with regulatory frameworks like PCI-DSS, GDPR, or equivalent. If interested, please share your updated resume along with the requested details to anguluri.pravallika@infosys.com.,

As a Manager in Forensic Investigations and Dispute Advisory at RSM, you will be a highly skilled investigative due-diligence professional with deep experience conducting integrity, AML/KYC, and pre-transaction due diligence across multiple jurisdictions worldwide. You will have proven expertise in evaluating corporate entities, senior management, investors, and third-party relationships to identify financial crime risks, reputational threats, regulatory concerns, and compliance gaps. Your role will involve gathering human/market intelligence and utilizing advanced OSINT techniques, public records, and paid data sources to support private equity, corporate M&A, and compliance teams in informed decision-making. Key Responsibilities: - Conduct investigative due diligence, AML/KYC risk assessments, and beneficial ownership tracing - Interpret complex open-source intelligence findings and support decision-making for private equity, corporate M&A, and compliance teams - Develop and execute investigation workplans, expert witness analyses, and utilize forensic technology for litigation, disputes, or insurance claims - Collaborate with private equity, legal counsel, and internal compliance teams - Contribute to proposals and assist in business development activities - Manage team utilization and productivity, develop tools and templates for client delivery Qualifications: - Bachelors degree or equivalent in Accounting, Finance, or Economics; Master's degree is a plus - 7+ years of experience in a related field; "Big 4" experience is a plus - CFE and CAMS certifications are a plus - Proficiency in Microsoft Excel, Word, and PowerPoint - Strong verbal and written communication skills - Strong organizational and time management skills - Ability to balance multiple priorities and solve problems effectively At RSM, we offer a competitive benefits and compensation package for all our employees. We provide flexibility in your schedule, empowering you to balance life's demands while serving clients. If you have a natural aptitude for problem-solving and are eager to work in an offshore set-up towards team integration and growth, we encourage you to apply. Learn more about our total rewards at [RSM Careers India](https://rsmus.com/careers/india.html). Please note that accommodation for applicants with disabilities is available upon request during the recruitment process. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require assistance to complete an application or interview, please contact us at [careers@rsmus.com](mailto:careers@rsmus.com).,

As a Management Information System (MIS) Executive based in Kolkata, your role will involve managing and maintaining information systems, analyzing MIS reports, ensuring data accuracy, and offering insights to facilitate decision-making. You will collaborate with various teams to comprehend reporting requirements, streamline workflows, and optimize data utilization for operational and strategic objectives. Key Responsibilities: - Inventory management and MIS pertaining to inventory. - Oversight of office petty cash expenses. - Processing orders on Shopify and other marketplaces. Resolving any disputes arising from these transactions. - Handling other daily administrative tasks and related MIS. Qualifications Required: - Proficiency in MIS tools and systems. - Strong analytical skills and attention to detail. - Ability to collaborate effectively with cross-functional teams. - Experience in inventory management and order processing is preferred. - Excellent communication skills. (Note: Additional details about the company were not provided in the job description.),

Role Overview: As an SAP FSCM Consultant with 6 to 14 years of experience at Capgemini, you will be responsible for supporting clients in optimizing their financial supply chain processes using SAP FSCM modules. Your role will involve implementing solutions to enhance cash flow, reduce risk, and improve customer financial interactions through automation and integration. Key Responsibilities: - Implement and configure SAP FSCM modules such as Credit Management, Collections, Dispute Management, and Treasury. - Collaborate with finance teams to gather requirements and design effective solutions. - Integrate FSCM with SAP FI/CO and external financial systems. - Provide training, documentation, and post-go-live support to clients. Qualifications Required: - 2+ years of experience in SAP FSCM implementation and support. - Strong knowledge of financial processes and credit risk management. - Hands-on experience with at least two FSCM modules. - Familiarity with SAP S/4HANA and integration tools. - Excellent communication and analytical skills.,

This is a great job for someone with good technical knowledge of all aspects of commercial real estate dispute resolution advice with an understanding of the needs of an institutional investor. You will be joining the Aviva Investors Private Markets Legal team, supporting the Direct Real Estate business. Your role will involve delivering high-quality legal advice to help the business achieve its strategic goals while ensuring strong governance and risk management. As a key member of the Private Markets team, you will provide advice on various real estate dispute resolution matters related to assets within UK property funds. You will manage your own caseload, oversee complex litigation handled by external panel firms, supervise junior team members, and support their development. Your responsibilities will include making sound technical decisions on dispute resolution matters and offering commercially focused legal advice to maximize fund performance while mitigating legal and reputational risks. **Key Responsibilities:** - Deliver high-quality legal advice on real estate dispute resolution matters - Manage your own caseload and oversee complex litigation by external panel firms - Supervise junior team members and support their development - Make sound technical decisions on dispute resolution matters - Offer commercially focused legal advice to maximize fund performance and mitigate risks **Qualifications Required:** - Relevant degree or equivalent experience - Admitted as a solicitor in England or Wales, or ILEX fellow - Post qualification experience within commercial real estate dispute resolution - Consistently positive attitude and ability to resolve challenges through collaboration - Experience dealing with clients at senior management level - Knowledge and experience of residential leasehold matters would be desirable **Additional Details:** Aviva offers a range of benefits including a generous pension scheme, annual performance bonus eligibility, family-friendly parental and carers leave, generous holiday entitlement, discounts on Aviva products, private medical benefit, flexible benefits, share plans, and volunteering opportunities. Aviva promotes inclusivity and welcomes applicants from all backgrounds and experiences, offering flexible working options including part-time and job shares. Aviva is committed to supporting disabled applicants and encourages disclosure of disabilities for interview consideration. Apply online for this exciting opportunity at Aviva Investors Private Markets Legal team. For alternative application methods, please contact GlobalRecruitment@avivainvestors.com. This is a great job for someone with good technical knowledge of all aspects of commercial real estate dispute resolution advice with an understanding of the needs of an institutional investor. You will be joining the Aviva Investors Private Markets Legal team, supporting the Direct Real Estate business. Your role will involve delivering high-quality legal advice to help the business achieve its strategic goals while ensuring strong governance and risk management. As a key member of the Private Markets team, you will provide advice on various real estate dispute resolution matters related to assets within UK property funds. You will manage your own caseload, oversee complex litigation handled by external panel firms, supervise junior team members, and support their development. Your responsibilities will include making sound technical decisions on dispute resolution matters and offering commercially focused legal advice to maximize fund performance while mitigating legal and reputational risks. **Key Responsibilities:** - Deliver high-quality legal advice on real estate dispute resolution matters - Manage your own caseload and oversee complex litigation by external panel firms - Supervise junior team members and support their development - Make sound technical decisions on dispute resolution matters - Offer commercially focused legal advice to maximize fund performance and mitigate risks **Qualifications Required:** - Relevant degree or equivalent experience - Admitted as a solicitor in England or Wales, or ILEX fellow - Post qualification experience within commercial real estate dispute resolution - Consistently positive attitude and ability to resolve challenges through collaboration - Experience dealing with clients at senior management level - Knowledge and experience of residential leasehold matters would be desirable **Additional Details:** Aviva offers a range of benefits including a generous pension scheme, annual performance bonus eligibility, family-friendly parental and carers leave, generous holiday entitlement, discounts on Aviva products, private medical benefit, flexible benefits, share plans, and volunteering opportunities. Aviva promotes inclusivity and welcomes applicants from all backgrounds and experiences, offering flexible working options including part-time and job shares. Aviva is commit