email-etiquette-jobs-in-thrissur, Thrissur

1 Email Etiquette Jobs nearby Thrissur

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posted 2 months ago

Immigration Sales

CanApprove Consultancy Services
experience0 to 4 Yrs
location
Thrissur, Kerala
skills
  • Counselling
  • Sales
  • Immigration
  • Customer service
  • Documentation
  • Client service
  • Communication
  • Visa laws
Job Description
As an Immigration Coordinator at Canapprove, your role will involve counselling assigned enquiries and selling services through phone, email, and in-person interactions. You will be responsible for conducting telephonic and face-to-face counselling sessions for qualified leads, aiming for a minimum of 6 client conversions per month. Your key responsibilities will include: - Advising candidates on overseas options to help them and their families make informed decisions. - Providing accurate information on immigration and visa laws and policies. - Conducting fair evaluations of candidate profiles. - Creating personalized global career strategies tailored to individual needs. - Ensuring excellent customer service by addressing client queries and offering guidance on immigration and visa requirements. - Meeting assigned targets and maintaining efficient phone and email etiquette. - Demonstrating proficiency in documentation and assisting clients with the immigration process. - Registering and retaining prospective clients for the organization. - Providing continuous support to clients until the commencement of case processing. - Collaborating effectively with team members. If you are passionate about assisting individuals with their immigration journey and possess strong communication and client service skills, this role offers an exciting opportunity to make a meaningful impact.,
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posted 2 months ago

Credit Controller

Data Grid Labs
experience0 to 4 Yrs
location
Kerala
skills
  • Interpersonal skills
  • Email etiquette
  • English communication skills
  • Followup skills
  • Client interactions
  • Computer operations
Job Description
As a Credit Controller at Data Grid Labs, your role will involve communicating promptly via phone and email and coordinating with internal teams for escalations. You will be required to have excellent English communication skills, both spoken and written, along with strong interpersonal and follow-up skills. Handling professional client interactions confidently and having familiarity with basic computer operations and email etiquette are also key requirements for this role. Key Responsibilities: - Communicate via phone and email to ensure prompt response - Coordinate with internal teams for escalation if needed Qualifications Required: - Excellent English communication skills (spoken and written) - Strong interpersonal and follow-up skills - Ability to handle professional client interactions confidently - Familiarity with basic computer operations and email etiquette Joining Data Grid Labs means being part of a stable, international-support environment where you can grow your career. The office hours are from 9:00 AM to 6:00 PM, Monday to Saturday, and training will be provided. Freshers with good English skills are encouraged to apply for this non-sales, non-target-based role. If you are proactive, confident, and fluent in English, apply now to be a part of our team! Please note that this is a full-time, fresher role with a day shift schedule and English language proficiency is required for this in-person position in Kunnamkulam, Kerala.,
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posted 1 week ago
experience0 to 4 Yrs
location
Kochi, Kerala
skills
  • Interpersonal skills
  • MS Office tools
  • English communication
  • Organizational skills
  • Clientfocused attitude
Job Description
As a Jr. Client Coordinator for U.S. immigration cases, your role involves managing client interactions and documentation processes. You will act as the primary point of contact for clients, ensuring smooth communication, accurate document collection, and timely case processing. Your proficiency in English communication is crucial as you will work with international clients and handle sensitive documentation. Key Responsibilities: - Serve as the primary point of contact for clients throughout the immigration process. - Collect, review, and organize required documents and information for various U.S. visa categories. - Communicate clearly with clients regarding requirements, timelines, and process updates. - Coordinate with internal legal and operations teams to ensure submission accuracy and compliance. - Maintain up-to-date case records and document trackers using internal systems. - Handle client data with confidentiality and professionalism. - Follow up with clients promptly for missing documents or clarifications. - Assist in preparing status reports and supporting documentation for management review. Requirements: - Bachelor's degree in Business Administration, English, Communications, or a related field. - Excellent command of English, both written and verbal. - Strong interpersonal skills and professional telephone/email etiquette. - High attention to detail and organizational skills. - Ability to manage multiple cases simultaneously and meet deadlines. - Familiarity with U.S. immigration processes or document handling is advantageous. - Proficiency in MS Office tools (Word, Excel, Outlook); experience with CRM or document management software is a plus. Preferred Qualities: - Male candidates preferred. - Positive, client-focused attitude with the ability to handle inquiries patiently and professionally. - Self-motivated, responsible, and effective in a team-based environment. - Eagerness to learn about global mobility and immigration operations. Job Type: Full-time Benefits: - Provident Fund,
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posted 2 months ago

Office Administrator/Sales

Green Volt water and solar solutions
experience0 to 4 Yrs
location
Malappuram, Kerala
skills
  • Basic computer Knowledge
  • Strong interpersonal skills
  • Friendly phone etiquette
  • Ability to multitask
  • Organizational skills
Job Description
As an Office Admin Cum Telecaller at our Kottakkal, Malappuram location, your role will involve the following responsibilities: - Manage day-to-day administrative and clerical tasks in the office. - Handle incoming and outgoing calls in a professional manner. - Maintain accurate records and update internal databases. - Assist in basic accounting or billing tasks if required. - Follow up with customers as needed. To excel in this role, you should have the following qualifications and skills: - Basic computer knowledge (MS Office, Email, etc.). - Friendly phone etiquette and strong interpersonal skills. - Ability to multitask and stay organized. - Prior experience is a plus but not required. If you are enthusiastic, willing to learn, and possess a positive attitude, we welcome you to apply for this full-time, permanent position with a day shift schedule and in-person work location. Feel free to contact us at Triple 9 Double 5 Eight One Six Seven Eight for any inquiries.,
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posted 1 month ago
experience3 to 7 Yrs
location
Thiruvananthapuram, Kerala
skills
  • Technical Support
  • Service Desk
  • Active Directory
Job Description
As a Technical Support Specialist at UST, your role involves demonstrating strong interpersonal and communication skills to effectively interact with various teams and customers. You will be required to exhibit excellent written and verbal communication skills, including email etiquette. An analytical mindset is necessary to understand and address customer issues while focusing on the bigger picture. Following Standard Operating Procedures (SOPs) and ensuring timely escalation of issues within defined Service Level Agreements (SLAs) is crucial. Key Responsibilities: - Utilize basic network commands to troubleshoot desktop and laptop connectivity issues. - Proficient in operating system commands and utilities, with a basic understanding of virtualization and server/client OS installations. - Provide support for tasks such as OS installation, user-level commands, and local user/group management. - Assist with software installations and basic patch management tasks. - Monitor enterprise storage and backup solutions to ensure optimal performance. - Proficient in storage and backup monitoring and resolution. - Utilize ticketing tools for issue tracking and resolution. - Modify or create queries to meet business requirements. - Possess data modeling skills and understand the differences between OLTP and Data Warehouse applications. - Knowledge of storage hardware and management techniques used in managing storage. - Optimize tables to minimize space usage and improve efficiency. - Handle end-user calls and manage ticketing tools to resolve issues promptly. - Manage Active Directory (AD) and Antivirus software to ensure security and compliance. - Demonstrate strong troubleshooting skills to resolve technical issues efficiently. Qualifications Required: - Technical Support experience - Proficiency in Service Desk operations - Familiarity with Active Directory About UST: UST is a global digital transformation solutions provider that partners with clients from design to operation, embedding innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST aims to make a real impact through transformation, touching billions of lives in the process.,
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posted 2 months ago
experience0 to 4 Yrs
location
Kerala
skills
  • Interpersonal skills
  • Email etiquette
  • English communication skills
  • Computer operations
Job Description
As a Customer Relations Executive (CRE) in Credit Control at Data Grid Labs, your role involves communicating via phone and email to ensure prompt responses. You will be responsible for coordinating with internal teams for escalation when necessary. This position does not involve sales or target-based responsibilities. - Excellent English communication skills, both spoken and written, are a must for this role. - Strong interpersonal skills and the ability to follow up effectively are essential. - Confidence in handling professional client interactions is required. - Good understanding of basic computer operations and email etiquette is necessary. Data Grid Labs, operating as the extended back office of Louis Fire & Safety in Abu Dhabi, offers a stable and international support environment. Freshers with good English skills are encouraged to apply, as training will be provided. The office hours are from 9:00 AM to 6:00 PM, Monday to Saturday. Join us in Kunnamkulam, Kerala, and kickstart your career in a full-time position with the opportunity for performance bonuses. Apply now if you are proactive, confident, and fluent in English. Only local candidates are preferred for this position.,
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posted 2 months ago
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Email support
  • Typing speed
  • Email etiquette
  • Fluent in English
  • Chat support
  • Phone support
  • Computer knowledge
  • Internet usage
  • Clientcustomer support
Job Description
As a Client Support Executive, your primary responsibility will be to provide efficient and professional support to clients through online channels such as chat, email, and phone calls. You will be the first point of contact for clients seeking assistance. Your role will involve handling client queries, providing clear and polite responses in fluent English, maintaining detailed records of client communications, and coordinating internally to ensure timely resolution of client issues. It is essential to note that this role does not involve any face-to-face interaction with clients. - Provide efficient and professional support to clients through online channels like chat, email, and phone calls. - Handle client queries and provide clear and polite responses in fluent English. - Maintain detailed records of client communications. - Coordinate internally to ensure timely resolution of client issues. - Fluent in English, both verbally and in written communication. - Comfortable working with chat, email, and phone support. - Possess a good typing speed and email etiquette. - Basic knowledge of computer and internet usage. - Calm and professional communication style. - Prior experience in client/customer support will be advantageous.,
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posted 2 months ago

Immigration Sales Coordinator

CanApprove Consultancy Services
experience2 to 6 Yrs
location
Kozhikode, Kerala
skills
  • Email etiquette
  • Efficient phone etiquette
  • Proper Documentation capability
  • Ability to work as a team
Job Description
You will be responsible for counselling the assigned enquiries and selling our services, over the phone, by email & in person. Once the leads are received through software, you should conduct a telephonic session and if the leads are qualified, you are required to conduct a face-to-face counselling session. As an Immigration Coordinator, your main task will be to make client conversions based on your assigned targets. You will need to advise on the overseas options available to enable the candidates & their family to make an educated choice & the right decision. It is important to provide clear and accurate information based on the current immigration & visa laws & policies. You should also provide a fair and right evaluation of a candidate's profile and a personal global career strategy customized to their needs. Achieving excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs is crucial. Meeting the assigned targets, maintaining efficient phone etiquette and email etiquette, possessing proper documentation capability, providing clients with information, guidance, and support regarding the immigration process, registering and retaining prospective clients for the organization, providing continuous support to clients until the commencement of case processing, and having the ability to work as a team are also key responsibilities. - Efficient phone etiquette and Email etiquette - Proper Documentation capability - Ability to work as a team You will be working full-time in a permanent position. The work location will be in person at Calicut. The benefits include Provident Fund and the schedule will be a fixed shift.,
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posted 2 days ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Sales Acumen
  • Communication Skills
  • Hotel Reservations
  • Customer Service
  • Interpersonal Skills
  • Computer Skills
  • Telephonic Handling Etiquette
  • Travel Destinations Knowledge
  • Flight Ticketing
  • AmadeusSabre GDS
Job Description
Role Overview: As a Global Visa Consultant, you will be responsible for handling both Inbound and Outbound calls on a global scale, showcasing excellent telephonic handling etiquette skills. Your role will involve catering to customers" travel requirements, specifically focusing on Global Visa processing and a variety of Inbound and Outbound holiday packages to countries like USA, Canada, UK, Schengen, and other visa-required destinations. Your expertise in this area will be crucial in providing customers with accurate information and guidance to plan their trips effectively. Key Responsibilities: - Handle both Inbound and Outbound calls, demonstrating excellent telephonic etiquette skills - Cater to customers" travel requirements with a focus on Global Visa processing and holiday packages to various destinations - Provide accurate information and guidance to customers to help them plan their trips effectively - Utilize strong sales acumen and deep understanding of travel destinations to assist customers and corporates in organizing their trips - Assist customers through various communication channels such as online, telephone, or email - Issue flight tickets, make hotel reservations, and utilize travel reservation systems like Amadeus/Sabre GDS - Stay updated with travel trends, regulations, and restrictions to provide timely assistance to clients - Handle customer complaints professionally and resolve any issues that may arise - Verify the accuracy of client-provided information and prepare all documents required for the visa submission process meticulously Qualifications Required: - Minimum of 2 years of experience as a Travel/Visa Consultant - High school diploma or bachelor's degree in any field (preference for candidates with a background in tourism, travel, or hospitality) - Building and maintaining positive relationships with travel vendors - Excellent customer service, communication, and interpersonal skills - Strong computer skills for efficient task completion Additional Details: In return for your expertise and dedication, an attractive commission structure is offered for this full-time position that requires working in person during day shifts. If you are passionate about the travel industry and possess the necessary skills and experience, we would love to have you join our team as a valuable Global Visa Consultant.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Sales
  • Customer service
  • Communication skills
  • Inbound
  • Outbound calls handling
  • Travel destinations knowledge
  • Global Visa knowledge
  • Amadeus Sabre GDS
  • Travel trends knowledge
  • Customer complaint handling
  • Visa submission process
Job Description
Role Overview: You will be responsible for handling Inbound and Outbound calls globally with excellent telephonic handling etiquette skills. As an experienced Sales Candidate with a flair for Sales, you will be part of the travel team. Your role will involve having in-depth knowledge of travel destinations, Global Visa, and Inbound and Outbound Holiday packages for various countries. You will provide excellent Customer service and Communication skills, both Written and Verbal, to help customers/corporates plan perfectly organized trips online, over the telephone, or by email. Additionally, you will issue flight tickets, hotel reservations, and other travel services, using Amadeus / Sabre GDS. Keeping up to date with travel trends, restrictions rules, and regulations in the region will be essential. Handling customer complaints, resolving issues, and ensuring the accuracy of all client-provided information for the visa submission process will also be part of your responsibilities. Key Responsibilities: - Handle Inbound and Outbound calls globally with good telephonic handling etiquette skills - Provide excellent Customer service and Communication skills - Help customers/corporates plan perfectly organized trips online, over the telephone, or by email - Issue flight tickets, hotel reservations, and other travel services using Amadeus / Sabre GDS - Keep up to date with travel trends, restrictions rules, and regulations in the region - Handle customer complaints and resolve any arising issues - Ensure accuracy of all client-provided information for the visa submission process Qualifications Required: - At least 2 years of experience as a Travel / Visa Consultant - High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality - Ability to build and maintain positive relationships with vendors of direct travel - Good communication, customer service, and interpersonal skills - Strong computer skills (Note: Benefits section and Additional Company details are not provided in the Job Description),
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posted 3 weeks ago
experience2 to 6 Yrs
location
Kozhikode, Kerala
skills
  • Customer Acquisition
  • Lead Generation
  • Sales
  • CRM
  • Communication Skills
  • Cold Calling
  • Market Insights
Job Description
As a Customer Acquisition Executive in our growing SaaS team, you will be responsible for driving customer acquisition, generating new leads, and converting potential prospects into qualified opportunities. Your proactive and persuasive approach will be vital in successfully fulfilling the following key responsibilities: - Connect with assigned leads through calls, emails, and social media to qualify and engage them. - Independently generate new leads by researching potential clients and exploring new outreach channels. - Understand customer needs, pain points, and business goals to pitch relevant SaaS product features and benefits. - Present and introduce our software effectively to prospects, creating strong interest and conversion potential. - Build and maintain a robust sales pipeline through consistent follow-ups and relationship-building. - Document all communications and lead activities in the CRM for accurate tracking and reporting. - Collaborate with the Business Development and Marketing teams to optimize lead nurturing strategies. - Meet or exceed monthly targets for lead conversions, qualified meetings, and revenue goals. - Gather client feedback and market insights to help the product and marketing teams refine messaging and strategy. Qualifications: - Bachelors degree in Business, Marketing, or related field preferred. - Strong communication, interpersonal, and presentation skills. - Excellent verbal communication and phone etiquette - ability to speak clearly, confidently, and persuasively. - Comfortable with cold calling, follow-ups, and handling objections professionally. - Ability to work independently as well as collaboratively within a team. - Basic understanding of SaaS products, software sales, or digital platforms is an advantage. - Highly motivated, target-driven, and willing to learn about technology-driven sales. Preferred Skills: - Proven ability to generate leads and convert them into qualified opportunities. - Experience or exposure to CRM tools, lead management, or sales automation software. - Strong time management, organization, and multitasking abilities. - Positive attitude and a passion for building strong client relationships.,
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posted 1 day ago

Customer Relation Executive

Coastal Star - Mercedes Benz
experience1 to 5 Yrs
location
Thiruvananthapuram, Kerala
skills
  • Scheduling
  • Feedback
  • Data Entry
  • Basic Computer Knowledge
  • Call Handling
  • English Proficiency
  • Telephone Manners
Job Description
**Job Description:** You will be responsible for managing inbound service inquiries and outbound reminders with premium etiquette. Additionally, you will book and confirm vehicle service appointments, conduct post-service follow-ups (PSF), and record customer responses. Moreover, updating customer records and appointment logs in the CRM will be part of your role. **Key Responsibilities:** - Manage inbound service inquiries and outbound reminders with premium etiquette - Book and confirm vehicle service appointments - Conduct post-service follow-ups (PSF) and record customer responses - Update customer records and appointment logs in the CRM **Qualifications Required:** - Fluent and articulate verbal communication in English - Prior background in telecalling or customer service - Strong telephone manners and basic computer knowledge (Excel/Email) **Additional Details:** The job type for this position is full-time and permanent. **Benefits:** - Cell phone reimbursement - Health insurance - Paid sick time - Provident Fund Please note that the work location for this role is in person.,
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posted 2 weeks ago

Outbound Sales Representative

Infinite open source solutions LLP
experience2 to 6 Yrs
location
Kerala
skills
  • Outbound Sales
  • Customer Acquisition
  • Lead Generation
  • Communication Skills
  • CRM Management
  • Sales Pipeline Management
  • Market Insights
Job Description
As an Outbound Sales Executive at our growing SaaS team, you will be responsible for driving customer acquisition, generating new leads, and converting potential prospects into qualified opportunities. Your proactive and persuasive approach will be crucial in connecting with leads, understanding their needs, and effectively introducing our software solutions. Key Responsibilities: - Connect with assigned leads through calls, emails, and social media to qualify and engage them. - Independently generate new leads by researching potential clients and exploring new outreach channels. - Understand customer needs, pain points, and business goals to pitch relevant SaaS product features and benefits. - Present our software effectively to prospects, creating strong interest and conversion potential. - Build and maintain a robust sales pipeline through consistent follow-ups and relationship-building. - Document all communications and lead activities in the CRM for accurate tracking and reporting. - Collaborate with Business Development and Marketing teams to optimize lead nurturing strategies. - Meet or exceed monthly targets for lead conversions, qualified meetings, and revenue goals. - Gather client feedback and market insights to refine messaging and strategy. Qualifications: - Bachelor's degree in Business, Marketing, or related field preferred. - Strong communication, interpersonal, and presentation skills. - Excellent verbal communication and phone etiquette. - Comfortable with cold calling, follow-ups, and handling objections professionally. - Ability to work independently and collaboratively within a team. - Basic understanding of SaaS products, software sales, or digital platforms is an advantage. - Highly motivated, target-driven, and willing to learn about technology-driven sales. Preferred Skills: - Proven ability to generate leads and convert them into qualified opportunities. - Experience or exposure to CRM tools, lead management, or sales automation software. - Strong time management, organization, and multitasking abilities. - Positive attitude and passion for building strong client relationships. Please note that female candidates are preferred for this role. Benefits: - Health insurance Work Location: - In person,
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posted 1 week ago
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Interpersonal skills
  • MS Office tools
  • CRM
  • English communication
  • Organizational skills
  • Document management software
Job Description
As a detail-oriented and proactive Jr. Client Coordinator, your primary responsibility will be to manage client interactions and documentation processes for U.S. immigration cases. You will serve as a bridge between clients and our internal teams, ensuring smooth communication, accurate document collection, and timely case processing. Your exceptional proficiency in English communication (both spoken and written) is crucial for interacting with international clients and handling sensitive documentation. Key Responsibilities: - Serve as the primary point of contact for clients throughout the immigration process. - Collect, review, and organize required documents and information based on specific U.S. visa categories (H-1B, L-1, B1/B2, etc.). - Communicate clearly with clients to explain requirements, timelines, and process updates. - Coordinate with internal legal and operations teams to ensure accuracy and compliance in submissions. - Maintain up-to-date case records and document trackers using internal systems. - Ensure all client data is handled with confidentiality and professionalism. - Follow up with clients for missing documents or clarifications in a timely manner. - Assist in preparing status reports and supporting documentation for management review. Requirements: - Bachelor's degree in Business Administration, English, Communications, or a related field. - Excellent command of English - both written and verbal. - Strong interpersonal skills and professional telephone/email etiquette. - High attention to detail and organizational skills. - Ability to handle multiple cases simultaneously and meet deadlines. - Familiarity with U.S. immigration processes or document handling will be an added advantage. - Proficiency in MS Office tools (Word, Excel, Outlook); experience with CRM or document management software is a plus. Preferred Qualities: - Male candidates preferred. - A positive, client-focused attitude with the ability to handle inquiries patiently and professionally. - Self-motivated, responsible, and able to work effectively in a team-based environment. - Eagerness to learn about global mobility and immigration operations. Job Type: Full-time Benefits: - Provident Fund,
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