20 Email Etiquette Jobs nearby Vellore

Role Overview: You will be responsible for designing, testing, and maintaining software programs for operating systems or applications to be deployed at client end while ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development lifecycle - Facilitate root cause analysis of system issues and problem statements - Identify ideas to improve system performance and impact availability - Analyze client requirements and convert them into feasible designs - Collaborate with functional teams or systems analysts for detailed software requirement investigation - Perform coding and ensure optimal software/module development - Determine operational feasibility by evaluating analysis, problem definition, requirements, and proposed software - Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases - Modify software to fix errors, adapt it to new hardware, improve performance, or upgrade interfaces - Ensure error-free code and test failure - Prepare reports on programming project specifications, activities, and status - Compile timely, comprehensive, and accurate documentation and reports as requested - Coordinate with the team on daily project status and progress and document it - Provide feedback on usability and serviceability, trace the result to quality risk, and report to concerned stakeholders - Report status and customer focus with respect to the project and its execution - Capture all requirements and clarifications from the client for better quality work - Take feedback regularly to ensure smooth and on-time delivery - Participate in continuing education and training to remain current on best practices and learn new programming languages - Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements - Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code - Document necessary details and reports in a formal way for proper understanding of software from client proposal to implementation - Ensure good quality of interaction with customers regarding email content, fault report tracking, voice calls, business etiquette, etc - Respond timely to customer requests and handle complaints internally or externally Qualification Required: - Bachelor's degree in Computer Science, Engineering, or related field - Proven experience as a Software Developer, Software Engineer, or similar role - Strong knowledge of software development lifecycle, programming languages, and best practices - Excellent problem-solving skills and attention to detail - Good communication and teamwork skills - Ability to work independently and meet deadlines consistently Company Details: Wipro Limited is a leading technology services and consulting company focused on building innovative solutions for clients" complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro helps customers, colleagues, and communities thrive in an ever-changing world. Wipro is committed to reinventing the digital landscape and empowers its employees to constantly evolve and reinvent themselves. Join Wipro to realize your ambitions in a business powered by purpose. Applications from people with disabilities are explicitly welcome.,

As an HR Operations Associate at our Portland-based SaaS product company, your role will involve facilitating and processing On-boarding and Exit formalities for employees, assisting with day-to-day HR Operations, and responding to queries. You will be responsible for creating, managing, and computing various HR metrics and data. Your excellent communication skills in English, both through email and chat, will be essential for coordinating correspondence with other supporting teams for smooth operations. Your multitasking abilities will be put to the test as you juggle multiple tasks simultaneously and meet deadlines for tasks and projects. Additionally, you will need to be proactive in communication with leadership and finding solutions to challenges that may arise. Key Responsibilities: - Facilitate and process On-boarding and Exit formalities for employees - Assist with day-to-day HR Operations and respond to queries - Create, manage, and compute various HR metrics and data - Coordinate correspondence with other supporting teams for smooth operations - Meet deadlines for tasks and projects - Be proactive in communication with leadership and finding solutions to challenges Qualifications Required: - Freshers with an academic background in Human Resources - Self-motivated in completion of day-to-day tasks and projects - Professional in all work interactions - Comfortable working with various forms of HR technology and software - Experience with Google Suite (google sheets, docs, forms, calendar, gmail, etc) - Basic knowledge of HR concepts and etiquette - Ability to communicate information in English with clarity (Verbal & Written) - Willingness to work from 8:00pm IST - 5:00am IST About us: We are a Portland-based SaaS product company dedicated to empowering businesses to work from Anywhere. Our global team is comprised of engineers, designers, testers, product experts, customer experience associates, and marketers who collaborate to create a better way to work. Our products and services aim to make businesses more productive, flexible, and scalable. Join us in changing the way the world works! Workspace Requirements: - Private workroom with the ambiance to handle calls - Ready for video calls at all times as they are integral to maintaining human connections while working remotely - Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN) - Power backup in case of frequent power cut issues,

You will be working as an Administrative Secretary/Personal Secretary/Executive Assistant- Male at BMR Groups to assist in office administration tasks. Your responsibilities will include reporting to management, processing documents, maintaining databases, communicating with internal departments and the public, scheduling appointments, monitoring office supplies, and assisting with various administrative tasks. It is essential to possess excellent communication skills and have demonstrable experience in a secretarial role to succeed in this position. Key Responsibilities: - Reporting to management and performing secretarial duties. - Processing, typing, editing, and formatting reports and documents. - Filing documents, entering data, and maintaining databases. - Liaising with internal departments and communicating with the public. - Directing internal and external calls, emails, and faxes to designated departments. - Arranging and scheduling appointments, meetings, and events. - Monitoring office supplies and ordering replacements. - Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings. - Preparing facilities and arranging refreshments for events, if required. - Observing the best business practices and etiquette. Qualifications Required: - Any Bachelors or Masters degree - Formal qualification in office administration, secretarial work, or related training. - 3-5 years of experience as an Administrative Secretary/Personal Secretary. - Advanced proficiency in managing documents, spreadsheets, and databases. - Ability to liaise internally and externally on administrative matters. - Exceptional filing, recordkeeping, and organizational skills. - Working knowledge of printers, copiers, scanners, and fax machines. - Proficiency in appointment scheduling and call forwarding systems. - Excellent written and verbal communication skills. - Exceptional interpersonal skills. - Telugu speaking will be advantageous Please note that the job is a permanent position based in Chennai, Tamil Nadu. If you are below 35-40 years old and have at least 2 years of experience in secretarial work, you are preferred for this role. Relocation to Chennai or reliable commuting is required for this position.,

We are hiring Front Desk Executive  Min exp: 3 to 6 Year Location: Surat , Chennai Salary: 20k to 35k Contact no: 9205332172  Responsibilities: Client Management & Front Desk Operations Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience. Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives. Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability. Uphold and enforce all Brand Standards at the front desk and across the studio. Maintain a clean, organized, and professional front office area at all times. Supervise front office staff (if applicable), including assigning shifts and monitoring performance.Business Development & Marketing Support Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins. Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups. Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs. Maintain a database of leads, prospects, and regular clients for ongoing business engagement. Collect and analyze client feedback to support service improvements and retention strategies.Reporting & Operational Oversight Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction. Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk. Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations. Ensure the front desk area complies with hygiene, safety, and operational protocols. Desired Candidate Profile: Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets. Excellent communication skills in English, Hindi, and one regional language (as per location). Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease. Prior experience in operations or front office management is an advantage. Highly motivated, well-organized, and results-driven with strong attention to detail. Presentable, confident, and professionally groomed, with a welcoming demeanor. Willingness to contribute to business growth through active involvement in sales and marketing initiatives. Additional Skills (Preferred): Experience with CRM software and appointment scheduling tools. Understanding of studio/clinic operations in the beauty, aesthetics, or healthcare industry. Social media or digital outreach experience (bonus for marketing support).

As an IT Support Specialist at our company, your primary responsibility will be to provide technical assistance to local and US employees as well as customers who access our computer systems. You will play a crucial role in installing and configuring software and computer systems, troubleshooting and resolving issues with software or hardware, and guiding colleagues or clients through steps to resolve technical problems. Your analytical skills will be essential in analyzing records and logs to identify trends and potential issues, while your expertise in a variety of software, hardware, and applications will enable you to make informed decisions about new technology for the business. Key Responsibilities: - Install and configure software and computer systems - Troubleshoot and resolve software or hardware issues - Provide technical support to colleagues and clients - Analyze records and logs to identify trends and potential issues - Support the implementation of new solutions or applications - Assist users with password or login problems - Test, evaluate, and make decisions about new technology - Document solutions for common problems and create a knowledge base for self-service Qualifications Required: - Bachelor's degree in computer science or a related field - 5+ years of experience in a technical support role - Network Administrator Certification - Working knowledge of software, hardware, and applications - Strong Active Directory user management knowledge - Expertise in Windows 10/11 support, with some experience in Mac OS, iOS, Chrome OS, and Android support - Experience with Microsoft RDP protocol and remote support software like Logmein, TeamViewer, etc. - Analytical skills to study problems and records and identify solutions - Team-oriented attitude with strong interpersonal communication skills - Ability to manage time and prioritize multiple projects effectively - Good phone and email etiquette This role will require you to have strong communication skills, network administration abilities, software installation proficiency, hardware troubleshooting expertise, and a solid understanding of IT support. Your willingness to solve complex problems and see projects through to completion will be crucial in this position.,

As a Customer Care Executive at our company, you will play a crucial role in conducting business conferences by mediating calls to identify and assess customer needs to ensure satisfaction. Your responsibilities will include providing accurate and complete information using the right methods and tools on the software interface. You will need to resolve conference-related issues by clarifying customer complaints, determining the root cause of the problem, and selecting the best solution to expedite correction or adjustment. Additionally, you will be expected to manage a high volume of incoming calls, resolve help requests, and build sustainable relationships through interactive communication. Other duties will involve scheduling conferences, maintaining records, processing emails, and adhering to communication procedures, guidelines, and policies. Your dedication to query resolution, request completion, and process closure will be essential for productive contribution to the team effort. Qualifications required for this role include: - 0-1 years of experience in a customer care background - Fluency in Hindi and English; multilingual abilities will be an added advantage - Proficiency in telephone etiquette, comprehension, and effective listening skills - Focus on quality control measures and processes - Problem-solving acumen and conflict resolution skills - Ability to multitask with attention to detail If you meet the desired candidate profile and possess skills such as English proficiency, team management, telepresence, multitasking, analytical skills, customer success, and operations, we encourage you to apply for this position.,

As an Analyst (Finance) in this role, your responsibilities will include: - Entering day-to-day transactions in the books of accounts. - Creating provisions for necessary entries. - Booking of amortizations. - Assisting in audit-related works. - Understanding and booking AP and AR transactions. - Assisting in SEZ reports for MEPZ. - Booking bank to bank transactions. - Reporting on MIS for the eClerx team. Qualifications required for this position: - Good knowledge of excel and other office tools. - Good communication skills with email etiquette. - Knowledge of accounting ERP is a must.,

As a proactive and detail-oriented Junior Executive Assistant, your role will involve providing administrative and operational support to the CXOs. You will be responsible for managing schedules, coordinating meetings, and supporting high-priority tasks to ensure the efficient day-to-day functioning of the executive office. Key Responsibilities: - Manage and maintain the CXOs calendar, appointments, and meeting schedules - Coordinate and organize internal/external meetings, ensuring all logistics are in place - Assist the Executive Assistant in tasks and prepare and circulate Minutes of Meeting in Senior Manager Meetings - Prepare and circulate Minutes of Meeting (MoM) and track follow-up action items - Act as a point of contact between the CXOs and internal/external stakeholders - Maintain confidential files, reports, and correspondence with discretion - Support with data collection, documentation, and basic presentation preparation - Provide assistance on travel bookings and expense reports when needed - Handle general office admin tasks related to the CXOs office Required Skills & Qualifications: - Bachelors degree in any discipline (preferred: BBA, B.Com, or equivalent) - 12 years of experience in an executive/administrative support role - Strong command over written and spoken English - Excellent knowledge of MS Office (Excel, Word, PowerPoint, Outlook) - Ability to multitask and manage time efficiently in a fast-paced environment - High level of professionalism, integrity, and confidentiality Preferred: - Prior experience supporting senior management in a start-up environment - Knowledge of business communication and formal email etiquette,

As an Analyst in the Finance department, your responsibilities will include entering day-to-day transactions into the books of accounts, creating provisions for necessary entries, and booking amortizations. You will also be involved in assisting with audit-related tasks and understanding as well as booking AP and AR transactions. Additionally, you will provide support in generating SEZ reports for MEPZ and booking bank to bank transactions. Furthermore, you will be responsible for reporting on Management Information System (MIS) for the eClerx team. It is essential to have good knowledge of Excel and other office tools, possess strong communication skills with email etiquette, and have expertise in accounting ERP systems. - Enter day-to-day transactions into the books of accounts - Create provisions for necessary entries - Book amortizations - Assist with audit-related tasks - Understand and book AP and AR transactions - Generate SEZ reports for MEPZ - Book bank to bank transactions - Report on Management Information System (MIS) for eClerx team - Good knowledge of Excel and other office tools - Strong communication skills with email etiquette - Expertise in accounting ERP systems If you are detail-oriented, have a solid understanding of financial processes, and are proficient in utilizing various software tools, this role offers an opportunity to contribute to the efficient functioning of the finance department.,

As a Service Desk Analyst, your role involves delivering exceptional service and support to end-users through an online Service Desk ticketing system. You will interact with customers to provide information and process inquiries related to IT products and services. Your responsibilities include gathering detailed information on requests, diagnosing and resolving issues related to applications, infrastructure, and software, researching information using available resources, and following standard processes and procedures. Additionally, you will need to identify and escalate priority issues, accurately process and record communications on the Service Desk ticket, offer alternative solutions when necessary, and stay updated with system information and changes. Key Responsibilities: - Deliver exceptional service and support to end-users through an online Service Desk ticketing system. - Interact with customers to provide and process information related to IT products and services. - Gather detailed information on requests and break them down into sub-tasks for processing. - Diagnose and resolve issues related to applications, infrastructure, and software. - Research required information using available resources. - Identify and escalate priority issues to appropriate teams. - Accurately process and record communications on the Service Desk ticket. - Offer alternative solutions to retain customers and clients. - Stay updated with system information and changes. - Progress team members" tickets during their absence or as requested. - Report process changes requested from a ticket to the Senior Service Desk Analyst. Qualifications Required: - Knowledge of customer service principles and practices. - Phone etiquette. - Effective listening skills. - Ability to speak and write clearly and accurately. - Multi-tasking capabilities. - Strong reasoning and analytical skills. - Knowledge of computer fundamentals, web applications, and troubleshooting skills. - Willingness to cooperate with others and work for the greater good. - Demonstrated proficiency in grammar and typing skills. Experience and Qualifications Required: - Minimum Bachelor's degree, or HSC, Diploma with equivalent relevant experience. - Strong computer fundamentals with basic knowledge about the Internet, Browsers, and MS Office Suite. Desired Skills and Experience: - At least one year of Phone, Email, or Chat support experience in IT Service Desk, Helpdesk, Technical Support, or US customer support. - Work experience in the Pharma industry is a plus.,

In this role as a Receptionist, your main responsibilities will include: - Greeting and welcoming guests upon their arrival at the office - Directing visitors to the appropriate person and office - Answering, screening, and forwarding incoming phone calls - Ensuring the reception area is tidy and presentable - Receiving, sorting, and distributing daily mail and deliveries - Maintaining office security by following safety procedures - Handling outgoing calls to clients and potential customers for business purposes - Providing basic and accurate information in-person and via phone/email - Performing other clerical duties such as filing and photocopying Qualifications required for this position: - High school diploma or equivalent - Proven work experience as a Receptionist, Front Office Representative, or similar role - Familiarity with office organization and optimization techniques - Proficient in Microsoft Office Suite - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills - Customer service attitude Additional details about the company: This position is available for Full-time, Part-time, Permanent, and Freshers are also welcome to apply. Benefits: Provident Fund Work Location: In person,

As a Training Manager at BG Naidu Sweets, your primary responsibility is to design, implement, and monitor training programs for retail staff across all outlets. This includes training Branch Managers, Supervisors, Cashiers, Customer Relation Executives (CREs), Sales Crew, and Housekeeping staff to ensure consistent service excellence, operational efficiency, and alignment with the brand's values. **Key Responsibilities:** - Develop tailored training modules for each role in retail operations. - Conduct induction training for new hires and refresher courses for existing staff. - Train staff on product knowledge, emphasizing the heritage and purity of BG Naidu Sweets offerings. - Implement soft skills and customer service enhancement programs for CREs and Sales Crew. - Provide leadership and managerial training for Branch Managers and Supervisors. - Conduct operational training for Cashiers (POS, billing accuracy, cash handling) and Housekeeping staff (hygiene, food safety, store presentation). **Operational & Service Excellence:** - Standardize operating procedures across all retail outlets. - Introduce service etiquette standards reflecting the premium brand image. - Ensure compliance with FSSAI, hygiene, and safety regulations in daily operations. **Performance Tracking & Feedback:** - Assess training effectiveness, performance reviews, and customer feedback. - Maintain detailed training records and prepare progress reports for management. - Identify skill gaps and create corrective training plans. - Educate on Career Growth Plans & Create Interests among Employees. **Team Development & Motivation:** - Coach staff on problem-solving and conflict management. - Foster a learning culture within the organization. - Organize role-play sessions, workshops, and skill competitions to keep training engaging. **Requirements:** - Bachelors/Masters degree in HR, Business Administration, or related field. - 8+ years of experience in retail or hospitality training, preferably in FMCG or food service. - Strong communication and presentation skills in English & Tamil. - Knowledge of training methodologies, adult learning principles, and performance assessment tools. - Passion for traditional food heritage and customer service excellence. - Ability to travel to various retail outlets for on-site training. - Hospitality Training experience will be prioritized. The company offers **Benefits** such as Provident Fund (PF) & Employee State Insurance (ESI) coverage, Annual Diwali Bonus as per company policy, and Yearly Salary Increment based on performance and appraisal. For further information, you can reach out to Mr. Thavaselvan, Head HR, via email at hr@bgnaidusweets.com or contact 93854 13155. This is a Full-time, Permanent position with in-person work location. *Note: The additional details of the company were not provided in the job description.*,

Role Overview: As a Customer Support Officer in the Non-Voice Process Auto Loan team, your primary responsibility will be to handle customer queries and complaints through email in a timely and professional manner. You will play a crucial role in ensuring customer satisfaction by coordinating with internal teams for faster resolution and service excellence. Additionally, maintaining service level agreements (SLAs) and ensuring first-time resolution (FTR) will be key aspects of your role. It will be important to update CRM tools and escalate unresolved issues as needed to provide effective support to customers. Key Responsibilities: - Handle customer queries and complaints via email promptly and professionally. - Coordinate with internal teams to ensure faster resolution and service excellence. - Maintain service level agreements (SLAs) and strive for first-time resolution (FTR). - Update CRM tools with relevant information. - Escalate unresolved issues to the appropriate channels for resolution. Qualifications: - Graduation in any discipline. - Minimum 1-2 years of experience in email/chat/non-voice support. - Strong written communication skills in English. - Fluency in regional languages such as Hindi, Telugu, Kannada, and Malayalam is an added advantage. - Good understanding of NBFC operations and customer expectations. - Familiarity with email etiquette, MS Office, and CRM tools. Note: No additional details of the company were included in the job description.,

Role Overview: You will be joining our team as a TeleSales Executive / Telecaller where you will be responsible for handling both inbound and outbound calls. Your main tasks will include explaining our products and services such as PA Systems, CCTV, Fire Alarm, etc., generating leads, closing sales, and maintaining positive relationships with clients. To excel in this role, you must possess excellent communication skills, a customer-first attitude, and persistence. Key Responsibilities: - Handle incoming and outgoing calls with customers and prospects. - Explain company products and services like PA System, CCTV, Fire Alarm, etc. - Generate and follow up on sales leads. - Maintain customer records and update CRM data. - Build and maintain positive relationships with clients. - Collaborate closely with the sales team to achieve targets. Qualifications Required: - Minimum 1 year experience in a similar field (experience with PA System, CCTV, Fire Alarm preferred). - Strong communication skills in English (knowledge of Hindi is an added advantage). - Good telephone etiquette and persuasive ability. - Basic computer knowledge (email, MS Office, CRM usage). - Positive attitude, confidence, and willingness to learn. Additional Company Details: You will be offered an attractive salary along with performance-based incentives. Moreover, there are ample career growth opportunities in our fast-growing company. You can expect a supportive and friendly work environment to thrive in. (Note: Work Location is In person, and the job type is Full-time),

As an Operations & Project Coordinator at our company, you will play a crucial role in ensuring the seamless execution of projects, managing internal workflows, and facilitating effective communication among stakeholders. Key Responsibilities: - Plan, coordinate, and monitor day-to-day operations and project deliverables to meet deadlines and maintain quality standards. - Manage and respond to internal and external communications, liaising efficiently with clients, vendors, team members, and top management. - Coordinate manpower allocation to create an efficient work environment supporting project needs and operational goals. - Track, manage, and follow up on assigned commitments and deliverables from the team and external partners. - Proactively resolve issues, bottlenecks, or escalations to prevent delays or disruptions. - Assist in basic HR functions such as team coordination, attendance monitoring, and support in employee engagement and productivity. - Generate reports on project progress, team performance, and revenue tracking, aligning operational strategies with revenue goals. Skills & Competencies: - Strong organizational and multitasking abilities - Excellent verbal and written communication skills - Ability to handle pressure and time-sensitive tasks - Experience in vendor and client coordination - Basic understanding of HR and workforce management - Proficiency in Microsoft Office, project management tools, and email etiquette Preferred Qualifications: - Bachelor's degree in Business Administration, Management, or related field - Prior experience in operations, project coordination, or admin support roles In addition to the job responsibilities, our company offers benefits such as internet reimbursement, leave encashment, paid sick time, and paid time off. This is a full-time, permanent position with a day shift schedule and an in-person work location.,

Role Overview: As a Customer Support Representative, you will be at the forefront of engaging with customers and addressing their inquiries to ensure they become loyal advocates of our products. Your proactive approach to challenges will be key in this role. Key Responsibilities: - Communicate effectively with customers via phone, email, and chat channels to provide accurate information about our products, pricing, and availability. - Collaborate with internal departments to guarantee customer satisfaction. - Perform data entry tasks on various platforms to maintain accurate records and information. Qualifications Required: - 1 to 3 years of relevant work experience. - Strong phone etiquette and exceptional verbal, written, and interpersonal communication skills. - Ability to multitask, stay organized, and prioritize effectively to succeed in this role.,

Role Overview: You will work closely with Client Experience Associates (Internal) to resolve issues related to accounts, enhancing their call handling efficiency. Respond to client queries through phone calls, emails, and chats promptly and effectively, ensuring resolution and follow-up when necessary. Act as a liaison between clients and internal teams to deliver solutions on time. Identify customer needs, maintain positive experiences, and build lasting relationships through open communication. You should be flexible to work night and rotational shifts. Key Responsibilities: - Collaborate with Client Experience Associates to improve call handling effectiveness - Address client queries (account updates, billing inquiries, complaints) via phone, email, and chat - Coordinate between clients and internal teams for timely solution delivery - Proactively identify customer needs and maintain positive experiences - Cultivate strong, trustworthy client relationships through open communication - Be willing to work night shifts and rotational shifts Qualifications Required: - 0-1 year of work experience in client handling roles, preferably with US/CA/UK clients via phone - Passion for client service with strong soft skills and telephone etiquette - Excellent written and oral communication skills - Growth mindset, eagerness to learn, creative, enthusiastic, and energetic - Ability to work in a fast-paced environment, approach problems logically, and make clear decisions - Meet KPIS and objectives within the team's set cadence - Stay calm and efficient under pressure - Able to work a 5-day week with rotational week-offs and night shifts starting at 9.30 PM (Note: The job description did not include any additional details about the company.) Role Overview: You will work closely with Client Experience Associates (Internal) to resolve issues related to accounts, enhancing their call handling efficiency. Respond to client queries through phone calls, emails, and chats promptly and effectively, ensuring resolution and follow-up when necessary. Act as a liaison between clients and internal teams to deliver solutions on time. Identify customer needs, maintain positive experiences, and build lasting relationships through open communication. You should be flexible to work night and rotational shifts. Key Responsibilities: - Collaborate with Client Experience Associates to improve call handling effectiveness - Address client queries (account updates, billing inquiries, complaints) via phone, email, and chat - Coordinate between clients and internal teams for timely solution delivery - Proactively identify customer needs and maintain positive experiences - Cultivate strong, trustworthy client relationships through open communication - Be willing to work night shifts and rotational shifts Qualifications Required: - 0-1 year of work experience in client handling roles, preferably with US/CA/UK clients via phone - Passion for client service with strong soft skills and telephone etiquette - Excellent written and oral communication skills - Growth mindset, eagerness to learn, creative, enthusiastic, and energetic - Ability to work in a fast-paced environment, approach problems logically, and make clear decisions - Meet KPIS and objectives within the team's set cadence - Stay calm and efficient under pressure - Able to work a 5-day week with rotational week-offs and night shifts starting at 9.30 PM (Note: The job description did not include any additional details about the company.)

As an ideal candidate for this role, you should possess the following qualifications and skills: Role Overview: - Your primary responsibility will be identifying prospective clients interested in immigrating to Canada, Australia, and Quebec. - Demonstrating efficient phone and email etiquette while providing information, guidance, and support to clients throughout the immigration process. - Registering and retaining prospective clients, as well as offering continuous support until the commencement of case processing. Key Responsibilities: - Excellent spoken and written English skills are a must. - Being active, smart, and energetic is essential for this role. - Minimum of 1-2 years of experience in the field of the Immigration Industry would be beneficial. - Candidates with experience in customer service or insurance sales are also encouraged to apply. - Ability to work under pressure and meet targets. - Strong learning and presentation skills will be beneficial. If you are intrigued by this opportunity and believe you have what it takes to excel in this role, please forward your profiles to murugesh@vsupportsolutions.in. For further information, feel free to contact us at 8220014457.,

As an Administrative Assistant at our company in Thoothukudi, you will be responsible for managing various office tasks to ensure smooth office operations. Your duties will include: - Scheduling appointments and meetings - Handling phone calls and emails - Organizing files and documents - Preparing correspondence, reports, and presentations - Providing executive administrative support - Coordinating meetings - Assisting with clerical duties To excel in this role, you should possess the following qualifications: - Proficiency in Administrative Assistance, Executive Administrative Assistance, and Clerical Skills - Strong communication and phone etiquette skills - Excellent organization and time management abilities - Ability to multitask and prioritize tasks effectively - Previous experience in an administrative role preferred - High school diploma or equivalent required - Additional qualifications as an Administrative Assistant would be considered a plus Join our team and contribute to the efficient functioning of our office!,

Role Overview: As a skilled professional with 9-12 years of experience, you will be responsible for systematically developing and promoting technology solutions to ensure they meet both functional and non-functional requirements. Your role will involve developing and promoting technical solutions supporting business requirements within your area of expertise, ensuring IT requirements are met, and maintaining service quality when introducing new services. You will also be expected to set FAST goals, provide feedback to mentees, and demonstrate innovation and technical proficiency in project analysis. Additionally, you will uphold standards and best practices by adhering to them in your work and implementing them within the team. Your innovative contributions within the team, such as automating repetitive work, and mentoring Developers to help them progress to the next level of growth will be crucial. Conducting peer reviews, maintaining high-quality standards, and conducting technical assessments for hiring candidates to Developer roles will also be part of your responsibilities. Key Responsibilities: - Independently develop code while maintaining best coding and engineering practices - Implement and monitor the configuration process - Create and review unit test cases, scenarios, and execution with 100% code coverage for unit testing - Sign off on templates, checklists, guidelines, and standards for design/process/development - Create design documents including LLD architecture for Applications, Features, Business Components, and Data Models - Proactively influence customer thought process, considering NPS Score for customer and delivery performance - Contribute to module level development and manage knowledge by consuming and contributing to project-related documents, share point, libraries, and client universities - Assist others in resolving complex technical problems by managing all aspects of problem management activities and recommending SMART solutions - Maintain software process improvement activities and communicate with various individuals, teams, and bodies Qualification Required: - Proactively identify solutions for technical issues - Ability to maintain technical evaluation procedures - Ability to estimate project effort based on requirements - Break down complex problems into logical components - Set goals for self and team, provide feedback to team members - Create and articulate impactful technical presentations - Follow a high level of business etiquette in emails and other business communication - Drive conference calls with customers, answer customer questions, and proactively ask for and offer help - Ability to work under pressure, determine dependencies, risks, facilitate planning, and handle multiple tasks effectively - Deep level proficiency in the specialist area, technology stacks, programming languages, DBMS, operating systems, software platforms, SDLC, IDEs, Agile, Scrum, or Kanban Methods - Knowledge of customer domains, new technologies, architecting solutions and applications on cloud-based infrastructures Company Details: UST is a global digital transformation solutions provider that partners with clients from design to operation, embedding innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST aims to make a real impact through transformation by leveraging technology and deep domain expertise to touch billions of lives. Role Overview: As a skilled professional with 9-12 years of experience, you will be responsible for systematically developing and promoting technology solutions to ensure they meet both functional and non-functional requirements. Your role will involve developing and promoting technical solutions supporting business requirements within your area of expertise, ensuring IT requirements are met, and maintaining service quality when introducing new services. You will also be expected to set FAST goals, provide feedback to mentees, and demonstrate innovation and technical proficiency in project analysis. Additionally, you will uphold standards and best practices by adhering to them in your work and implementing them within the team. Your innovative contributions within the team, such as automating repetitive work, and mentoring Developers to help them progress to the next level of growth will be crucial. Conducting peer reviews, maintaining high-quality standards, and conducting technical assessments for hiring candidates to Developer roles will also be part of your responsibilities. Key Responsibilities: - Independently develop code while maintaining best coding and engineering practices - Implement and monitor the configuration process - Create and review unit test cases, scenarios, and execution with 100% code coverage for unit testing - Sign off on templates, checklists, guidelines, and standards for design/process/development - Create design documents including LLD architecture for Applications, Features, Business