12,692 information Quality Jobs in Madikeri

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile   CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compiling, interpreting and communication all quality related statistical information internally as well as to the client. Leadership, coaching and mentoring skills. Excellent People Management skills. Immediate Joiners preferred   Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Position: Quality Assurance SpecialistLocation: MumbaiJob Reference: ITC/QAS/20251022/10737 Role Overview:The Quality Assurance Specialist will ensure that all telesales processes adhere to the highest standards of quality and efficiency, resulting in enhanced customer interactions and increased sales. Key Responsibilities: Monitor and evaluate telesales calls to ensure compliance with company guidelines and quality objectives Provide constructive feedback and coaching to telesales agents to improve call quality and sales effectiveness Analyze data and identify process improvement areas within the call centre environment Maintain meticulous records of evaluations and feedback sessions Collaborate with cross-functional teams to drive quality initiatives and resolve issues Apply strong problem-solving, analytical, and communication skills in all aspects of quality assurance Demonstrate attention to detail and interpersonal skills in daily tasks Required Skills:Quality assurance, telesales, call centre technology, analytical skills, problem-solving, communication skills, attention to detail, interpersonal skills Qualification:Bachelors Degree Compensation:5,00,000 8,00,000 per year Status:Open Additional Information:Ideal candidates should have prior quality assurance experience in telesales or call centre environments.

Job Title: Divisional Manager Information & Communication Technology (ICT) Company: Khimji Ramdas LLC Location: Muscat, Oman Reporting To: Chief Operating Officer Company Overview: The ICT division of one of Omans largest business houses, Khimji Ramdas LLC, has been empowering clients for over 20 years through quality IT and telecom solutions. Position Overview: The Divisional Manager will lead the ICT business, driving P&L performance and overseeing functions like IT Cloud & Infrastructure, Information & Cyber Security, Digital Transformation, IT Managed Services, Projects, and Telecom. Key Responsibilities: Manage P&L performance and achieve revenue and profit targets. Provide strategic leadership across ICT verticals. Oversee Cloud, Cyber Security, and Digital Transformation initiatives. Develop long-term growth strategies aligned with market trends. Manage stakeholder relationships and ensure regulatory compliance. Qualifications & Experience: Bachelors in IT, Computer Science, Business Administration, or related field (Masters preferred). Minimum 10 years of progressive experience in IT industry with proven P&L responsibility. Strong leadership, communication, and strategic thinking skills. Experience in digital transformation, project management, and stakeholder engagement.

Job Description: As the leader of the Quality Assurance, QC Chemistry, and Microbiology Laboratories at the site, your responsibilities will include developing Standard Operating Procedures (SOPs), ensuring compliance with current Good Manufacturing Practices (cGMP) and regulatory guidelines, and supervising day-to-day department activities. You will review and approve documents, conduct in-process controls, participate in investigations, vendor qualification, stability management, and uphold safety practices. Key Responsibilities: - Organize the recruitment and training of QA and laboratory personnel for chemistry and microbiology laboratories - Ensure adherence to systems and procedures by all QA and laboratory staff - Organize contract laboratory audits and certification - Formulate systems and procedures for effective implementation of cGMP, GLP, and other industry practices and regulations - Plan and monitor daily activities of department sections, ensuring availability of facilities and materials - Ensure timely review and approval of all Master documents such as SOPs, guidelines, production records, validation protocols - Proper sampling of in-process and finished products, management of reserve and stability samples - Oversee execution of in-process controls and checks during manufacturing and packing - Review and release/reject finished drug product batches, evaluate product recalls, monitor quantity and disposition of recalled/returned material - Participate in investigations, provide suitable Corrective and Preventive Actions (CAPA) - Review, approve, and implement CAPA for incidents, change controls, Out of Specifications (OOS), and Out of Trends (OOT) observations - Manage vendor qualification, material management, vendor audits, stability management, and field alerts - Implement training programs, ensure compliance, provide training on cGMP and SOPs - Ensure compliance with CAPA for deficiencies noted in audits - Prepare and approve Annual Product Quality Reviews, report Adverse Drug Reactions, ensure safety practices adherence - Ensure product safety, strength, purity, efficacy, and fulfill assignments from higher management Qualification Required: - Educational qualification: M. Pharm/M.Sc. with experience in Sterile products - Minimum work experience: 15 to 20 years About the Company: Dr. Reddy's Laboratories is committed to impacting global healthcare through precision manufacturing and innovation. With 19 state-of-the-art manufacturing plants across multiple locations, the company is a key player in the pharmaceutical industry. Driven by benchmarking manufacturing processes and operational excellence, the organization delivers quality medicines to patients in 66 countries. The work culture at Dr. Reddy's fosters empathy, dynamism, teamwork, and empowers individuals to contribute meaningfully to global healthcare. Visit [Dr. Reddy's Careers](https://careers.drreddys.com/#!/) for more information. Benefits Offered: Dr. Reddy's prioritizes career growth and professional development through personalized learning programs. The benefits package includes joining & relocation support, family benefits, learning opportunities, medical coverage, and life coverage.,

Role Overview: As an IT Project Coordinator specializing in Mobile/Web App Development at Zartek Technologies, you will be responsible for planning, executing, and successfully delivering multiple mobile app projects while effectively managing a team of developers and QA professionals. Your project management skills will be crucial in ensuring the timely and efficient delivery of milestones. Key Responsibilities: - Project Planning and Execution: - Define project scope, objectives, and deliverables. - Develop detailed project plans, schedules, and budgets. - Monitor and track project progress, ensuring adherence to timelines and budgets. - Identify and mitigate project risks and issues proactively. - Team Management: - Lead and manage a team of mobile/web app developers and quality assurance professionals. - Assign tasks, set clear objectives, and provide ongoing guidance and support. - Foster a collaborative and productive work environment. - Leverage your knowledge of mobile/web app development to make informed decisions and provide guidance to the development team. - Ensure the use of best practices and quality standards throughout the development. - Communication: - Act as the primary point of contact for clients and stakeholders. - Provide regular project updates, report on key metrics, and address client concerns or requests. - Maintain strong client relationships through effective communication. - Quality Assurance: - Oversee the quality assurance process, ensuring thorough testing and validation of mobile applications. - Implement quality control measures to deliver high-quality. - Delivery: - Ensure the successful delivery of project milestones, meeting client expectations and project requirements. - Continuously monitor project progress and make adjustments as needed to achieve. - Resource Management: - Efficiently allocate resources, including human resources, tools, and equipment, to support project needs. - Optimize resource utilization to maximize project efficiency. Qualification Required: - Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree preferred). - Experience as a Project Coordinator in the IT industry, specifically in mobile app development. - Knowledge of wireframes, mobile app development technologies, platforms, and frameworks. - Demonstrated ability to manage multiple projects simultaneously and deliver them on time and within budget. - Excellent leadership, communication, and interpersonal skills. - Problem-solving mindset and the ability to handle complex project challenges. - Strong organizational and time management skills. - Immediate availability to join the team.,

As a Data Quality Analyst at 4CRisk.ai Software Private Ltd. in Bangalore, India, you will play a crucial role in utilizing regulatory data to drive product decisions. By collaborating with cross-functional teams, your expertise will be instrumental in delivering customer insights and shaping the products offered to our customers. Your work will involve leveraging rich user data through cutting-edge technology to transform your insights into tangible products. Key Responsibilities: - Perform statistical tests on large datasets to assess data quality and integrity. - Evaluate system performance and design to ensure data quality standards are met. - Collaborate with AI and Data Engineers to enhance data collection and storage processes. - Run data queries to identify quality issues and data exceptions, as well as clean the data. - Gather data from primary and secondary sources to identify trends and interpret them. - Report data analysis findings to management for informed business decisions and prioritization of information system needs. - Document processes and maintain data records following best practices in data analysis. - Stay updated on developments and trends in data quality analysis. Required Experience/Skills: - Must have experience in data quality analysis including root-cause analysis and data slicing. - Design, build, and execute data quality plans for complex data management solutions on modern data processing frameworks. - Understand data lineage and prepare validation cases to verify data at each stage of the processing journey. - Develop dataset creation scripts for verification at extraction, transformation, and loading phases. - Support AI and Product Management teams by contributing to the development of data validation strategies. - Document issues and collaborate with data engineers to maintain quality standards. - Efficiently capture business requirements and translate them into functional specifications. - Experience in Data Profiling, Data Modeling, and Data Validation Testing is a plus. - 1 to 3+ years of proven experience in a similar role. - Excellent presentation and communication skills in English, both oral and written, for effective interaction with management and customers. - Ability to work collaboratively with team members globally and across departments. Location: - Bangalore, India,

As a Data Quality Analyst at TransForm Solutions, your role will involve overseeing the accuracy, completeness, and reliability of data throughout our eCommerce cataloguing and back-office operations. Your responsibilities will include: - Implementing and refining quality assurance protocols to ensure all data meets or exceeds set standards. - Identifying and addressing discrepancies or inconsistencies in data output. - Continuously evaluating and improving data handling and quality control processes to enhance productivity and accuracy. - Expertly manipulating and analyzing data using advanced Excel functions and formulas to ensure comprehensive data management without the use of SQL databases. - Conducting in-depth research to validate information and ensure the correctness of data submitted into our systems. - Generating detailed reports on data quality metrics, issues, and resolutions. - Maintaining precise documentation for quality analysis processes and findings to aid in audits and continuous improvement. - Working closely with other analysts, data entry specialists, and department leads to communicate findings and implement changes. - Coaching and training team members on quality standards and best practices. Qualifications required for this role include: - Bachelor's degree in information management, Computer Science, Data Science, Statistics, or a related field. - A minimum of five years of experience in data research and eCommerce cataloguing or related back-office processes in a BPO setting. - At least two years of direct experience as a Quality Analyst. - Demonstrated expertise in Microsoft Excel, including advanced functionalities. - Proven passion for coaching and training teams to improve data quality and process efficiency. - Strong analytical skills with the ability to scrutinize large sets of data and draw meaningful conclusions. - Excellent attention to detail and a commitment to achieving high standards of data quality. - Strong communication skills, both verbal and written, with the ability to effectively articulate data quality issues and recommendations. - Proven ability to work independently as well as collaboratively in a team environment. Additionally, a demonstrated interest or experience in ChatGPT, Generative AI technologies, and their application in data research and analysis will be a significant plus. Join us at TransForm Solutions to embark on a career that promises growth, innovation, and a dynamic work environment where your contributions are valued, and your potential is recognized.,

Role Overview: You will be responsible for the preparation, issuance, retrieval, and archival of master documents such as SOP (Forms & Records), Spec & STP (RM, SFG & FG), and other master documents like List, SMF, VMP, Quality Manual, and Master Lists. Additionally, you will handle and ensure compliance of DARIUS software and control the general document number. You will also be tasked with ensuring documentation of out-of-specification, exceptions, and change control, implementing Quality Management System (QMS) effectively through SolTRAQs application system, and ensuring effective artwork through harmony. Key Responsibilities: - Issuing requested uncontrolled master documents for closure of CCP/Exception and as requested by cross-functional departments outside the plant for reference purposes. - Preparing Maximum Retail Price List and Annual Product Quality Review as per SOP timelines, identifying improvement areas or recommendations. - Performing CAPA effectiveness check activities related to Audit Compliance CAPAs. - Preparing training materials, coordinating with cross-functional teams for training execution as per plan. - Updating employee information, courses, modules, and other amendments in the ISOtrain system. - Following up on past due trainings and reconciliation. - Maintaining records of GMP/Technical training and QA department training. - Adhering to all safety and COBC practices. - Completing any miscellaneous activities as assigned by seniors. Qualifications Required: - Bachelor's degree in a related field or equivalent work experience. - Strong attention to detail and organizational skills. - Proficiency in using DARIUS software and other relevant applications. - Knowledge of Quality Management System (QMS) and its applications. - Ability to work effectively in a team environment and coordinate with cross-functional teams. - Good communication skills and ability to follow detailed instructions. - Understanding of safety practices and compliance standards. (Note: No additional details of the company were provided in the job description),

As an IT Quality Sr Analyst at our company, you will be a seasoned professional contributing to the development of new techniques and processes in the area of technology quality. Your role will involve integrating subject matter expertise and industry knowledge to improve workflows and processes. You will need to have a deep understanding of how different areas integrate within the function and business objectives. Your analytical skills will be essential to filter, prioritize, and validate information from multiple sources. Strong communication and diplomacy skills are required as you will assume informal/formal leadership roles within teams and influence decisions through advice and counsel. Responsibilities: - Overall testing experience of 9-14 years - Expertise in BDD is mandatory - Strong coding skills in Gluecode (Java) - Proficiency in SQL and Unix is mandatory - Intermediate to expert level knowledge in FIX protocol - Experience in testing in an agile environment is preferred - Highly preferred experience in Front Office/Middle Office - Experience in front end, back end, and database testing - Familiarity with testing processes in Agile and Waterfall SDLC - Excellent understanding of Software Quality Assurance methodologies and best practices - Expertise in test cycles, test tools, and testing methodologies - Ability to analyze requirements and derive test scenarios - Experience in conducting Root Cause Analysis (RCA) - Experience in investment banking testing - Ability to work independently and communicate effectively - Proficiency in using Jira - 4+ years of experience in Automation - Strong experience in test automation using Java, Selenium, and Cucumber - Knowledge in SQL, Unix, and CI/CD - Experience with onboarding new applications and implementing QA processes - Knowledge in OTC and ETD clearing workflows - Knowledge in MO and BO workflows Qualifications: - 9-13 years of experience in an IT Quality role - Demonstrated execution capabilities - Development experience in a fast-paced environment - Experience with test automation, test scenario creation, and modification - Comfortable with writing complex queries - Experience with reporting tools - Hands-on experience with testing automation tools - Project management experience preferred Education: - Bachelors/University degree or equivalent experience Good to Have: - Experience with CI/CD Please note that the company's EEO Policy Statement and other relevant details can be found on our website. If you require any accommodations due to a disability to use our search tools or apply for a career opportunity, please review Accessibility at Citi.,

As an Individual contributor in this role, you will be responsible for developing quality test cases and executing them. Your key responsibilities will include: - Developing quality test cases and executing them - Executing Automation cases for new requirements and existing regression - Identifying and analyzing existing tool sets for potential reuse in Automation - Contributing to effort estimation process, framework design, and promptly highlighting any delays or issues - Ensuring Automation is utilized during regular releases - Rigorously testing test builds - Understanding Objectives of Non-Functional Testing and devising an appropriate strategy with a plan of action - Proactively engaging and communicating with other teams like Development and Operations as necessary Qualifications required for this role are as follows: - Bachelors degree or above in Computer Science discipline or similar - Minimum of 2 years of relevant experience in Quality Assurance - Basic understanding of the Investment Banking domain - Troubleshooting skills using UNIX, SQL, and FIX are advantageous - Strong analytical and problem-solving skills - Good communication skills in English - Ability to work well within a team - Capable of working under a fast-paced and dynamic environment with minimal supervision,

Role Overview: As the Delivery Excellence COE Leader at EY Global Delivery Services (GDS) Consulting, your primary responsibility will be to ensure the delivery of high-value services to EY clients by implementing industrialized methods, tools, and processes. You will play a crucial role in driving comprehensive value across the entire GDS Consulting practice, focusing on technology delivery and governance. Your leadership will be instrumental in optimizing competencies within the Delivery Excellence function and scaling service delivery maturity across regions and consulting service lines. Key Responsibilities: - Own and lead the delivery review process across global GDS Consulting, ensuring timely, thorough, and effective evaluations of consulting engagements. - Conduct regular delivery reviews to assess performance, identify risks, and ensure alignment with client expectations, project milestones, and quality standards. - Drive the consistent delivery of consulting services by applying industrialized methodologies and processes based on various industry delivery best practices. - Partner with delivery leaders across Consulting competency to embed Delivery Excellence into day-to-day operations and client engagements. - Identify opportunities for process improvement during delivery reviews and recommend enhancements to existing service delivery models and GDS Consulting QMS. - Act as a key liaison between project delivery teams and risk management to proactively identify and mitigate risks during delivery reviews. - Build strong relationships with global and regional consulting leaders to ensure alignment on delivery review objectives and expectations. - Mentor and develop the Delivery Excellence team, focusing on enhancing their capabilities in conducting effective delivery reviews, problem-solving, and driving continuous improvement. Qualifications Required: - Bachelor's or master's degree in information systems/engineering is a must. - Minimum 14+ years of IT industry experience. - Strong knowledge of service delivery across various industries/sectors. - Experience in industrialized delivery and client relationship roles in one or more geographies. - Exposure to competitive landscape on industrialized processes and AI-enabled technology. - Hands-on experience in implementing CMMi, ISO, information/data security, contract compliance, Sox, Malcolm Baldrige excellence models. - Proven experience in Technology Delivery and global leadership roles in executing large-scale engagements. - Deep knowledge of end-to-end service delivery and risks prediction. - Understanding of industry certifications (ISO, CMM, and IS) and change management within EY GDS. - Visionary in defining and driving organization-wide transformation agenda. - Excellent exposure to industry best practices in adapting and institutionalizing latest delivery practices. Additional Company Details: EY exists to build a better working world, helping to create long-term value for clients, people, and society while building trust in the capital markets. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate effectively across various sectors.,

URGENT HIRING !!!For more information call or whatsapp +91 8527600240 location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India )Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Documenting and reporting product or service quality levels Developing and implementing standards for inspection Developing a workflow for product inspection Developing plans to help a company manage waste Communicating with other team members to solve problems Following up with the appropriate channels when mistakes are found Training other quality insurance members on all inspection processes

URGENT HIRING !!!  location's : Ireland- Luxembourg - Germany - Portugal - UK ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc  For more information call or whatsapp +91 8527600240   Responsibilities: Collaborate with the development team to ensure the products are designed and created with the highest quality standards. Develop and document test plans, test cases, and test scripts to provide comprehensive and practical testing of our products. Conduct manual and automated testing to ensure our products meet customer expectations and regulatory requirements. Identify, track and report software defects and work with cross-functional teams to resolve them.

Job Description : We are looking for the candidates who are good at, 1 Performing sample testing using basic methods (Titration, Culture maintenance, etc) and aseptic handling. 2 Performing microbial analysis of various samples, like a water sample. 3 Titrimetric analysis of raw material, In-process and finished material. 4 Up keeping the general maintenance of laboratory equipment under a quality assurance and standard operating procedures. 5 Sampling and testing of lab utilities including but not limited to bioburden.6 Preparation of volumetric solutions/media/buffers. 7 We are looking for candidates with, good communication skills and good handwriting. 8 An incumbent who is highly organized and with an attention to details 9 Exposure of audits and good documentation practices will be an added advantage. Note : Freshers can also apply, Male or Female. Job Types: Full-time, Fresher or Expd. Qualification : B.Sc or M.Sc Computer skills: MS Office.Good Written Communication skills. Salary : Rs. 4 lakhs per Annum to 9 LPA Contact :Mr VasanthManaging Director7259549756 / 9964364288 Karnataka Information SolutionNo.6, Ground Floor,ASVNV Bhavan, Opp FKCCI Bldg,K.G Road, Majestic,BangalorePh : 080 - 22260106

Contact Person : 95,60,47,36,13( Riya Singh)  Job Brief We are looking for a responsible Quality Control to check the quality of all incoming and outgoing material and products as well as production procedures. You will be a firm advocate of quality in our business. Salary : 25k 35k Per Month Location : All India  The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality merchandise so that we can achieve long-term success. Responsibilities Read blueprints and instructions to comprehend the quality expectations for the product and supplies Approve or reject raw materials with respect to quality standards and record supplier performance Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.) Use automated systems to perform complex testing procedures Maintain records of testing, information and various metrics such as number of defective products per day etc. Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards Monitor the use of equipment to ensure it is safe and well-maintained and discard any that doesnt meet requirements Prepare and submit reports to the quality manager Employment Type: Full Time, Permanent Contact Person : 95,60,47,36,13( Riya Singh)     

Quality Technician Job Description We are looking to hire an enthusiastic and hardworking quality technician with a good eye for detail. You will be responsible for performing standardized quality control checks on our company products to ensure they meet the required legal and company standards for safety and quality. You may also be required to maintain calibrated test equipment, prepare test data, and identify areas for quality control improvement. To ensure success as a quality technician, you should have a strong working knowledge of mathematical concepts, excellent visual awareness, and the ability to work with minimal supervision. Ultimately, a top-class quality technician can efficiently monitor the integrity and quality of products without impeding production rates. Quality Technician Responsibilities: Developing and maintaining company inspection reports. Inspecting goods or products according to quality and safety standards. Ensuring goods and products comply with company standards as well as Federal and State law. Ensuring test equipment is calibrated and working correctly. Reporting quality anomalies to the supervisor. Collating test data and drafting quality reports. Identifying possible areas for improvement in quality control processes. Ensuring production is not hindered by quality testing procedures. Quality Technician Requirements: High school diploma or GED. Experience as an Inspection or quality technician. Understanding of advanced mathematical concepts. High-level of visual awareness. Advanced organizational skills. Experience drafting reports and collating data. Ability to work alone with minimal supervision. Ability to analyze and interpret technical information. Ability to stand for long periods.  

URGENT HIRING !!!  location's : Ireland- Luxembourg - Germany - Portugal - UK ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc  For more information call or whatsapp +91 8527600240   Responsibilities: 1. Product Inspection and Testing Conduct inspections of raw materials, in-process items, and finished products. Perform tests to ensure products meet company and industry quality standards. Record and analyze test data to identify variances from specifications. 2. Quality Assurance and Compliance Ensure products comply with internal quality standards and regulatory requirements. Verify adherence to Standard Operating Procedures (SOPs) and safety protocols. Support compliance audits and certification processes (ISO, GMP, etc.). 3. Defect Detection and Root Cause Analysis Identify defects or non-conformities during the production process. Work with production and engineering teams to determine root causes. Recommend corrective and preventive actions (CAPA) to avoid recurrence.

Role Overview: As a Senior QA Engineer at DataFlow Group, you will play a crucial role in ensuring the quality and reliability of our software products through comprehensive testing and collaboration with the development team. You will be responsible for executing manual testing, regression testing, functional testing, compatibility testing, and performance testing to identify defects and ensure that the software meets specified requirements. Key Responsibilities: - Assist in the creation of test plans and test cases based on project requirements and specifications. - Execute manual testing of web and mobile applications to identify defects, inconsistencies, and usability issues. - Conduct regression testing to ensure that new features or changes do not negatively impact existing functionality. - Perform functional testing to verify that software meets specified requirements and performs as expected. - Verify software compatibility across different browsers, devices, and operating systems. - Assist in the execution of performance tests to identify bottlenecks and assess system responsiveness. - Document and track defects, issues, and enhancement requests using bug tracking tools. - Maintain test documentation, including test cases, test scripts, and test data. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). - 3+ years of professional experience in software quality assurance or testing. - Strong understanding of software testing principles and methodologies. - Familiarity with test management and defect tracking tools. - Effective written and verbal communication skills. - Ability to work collaboratively in a team environment.,

As a Quality Engineering & Testing professional in managed service models, your role will involve the following responsibilities: - Taking end-to-end accountability for a global Product Quality Testing service with over 500 resources across different geographies. - Owning SLA performance, client engagement, governance, and driving continuous improvement through innovation. - Serving as the single point of accountability between the client, leadership, and support teams. - Driving the test strategy encompassing manual, automation, performance, and security testing; focusing on scaling automation adoption for enhanced efficiency. - Managing escalations, Root Cause Analysis (RCA), corrective/preventive actions, and defect resolution. - Delivering operational dashboards for key performance indicators (KPIs), release readiness, defect trends, automation Return on Investment (ROI), and productivity. - Supporting commercial activities such as scope changes, Statement of Work (SOW) amendments, renewals, billing, and responses to Requests for Proposal/Information (RFP/RFI). - Leading a team consisting of Test Managers, Architects, Automation Leads, Project Management Office (PMO), and IT support. Qualifications required for this role include: - More than 20 years of total experience in IT Services organizations. - Demonstrated ability to scale and optimize delivery teams within large managed services. - Profound expertise in the software testing lifecycle encompassing manual, automation, performance, and security testing. - Strong background in automation frameworks and experience in scaling automation adoption. - Exposure to clients dealing with products/platforms such as mobile, Artificial Intelligence (AI), and smart device testing. - Certifications in ITIL, PMP/Prince2, ISTQB Advanced, and Gen AI. - Previous involvement in the Hi-Tech, Products & Platforms domain. Additionally, the tools and technologies you should be familiar with include: - Test management tools like JIRA, Azure DevOps (ADO), and TestRail. - Automation tools such as Selenium, Playwright, Appium, and Power Apps. - Reporting tools like Power BI. This job offers a challenging opportunity to lead and drive quality engineering and testing activities within a global managed service model, focusing on delivering high-quality testing services and driving continuous improvement initiatives.,

As a Delivery Leader at the company, your role will involve driving end-to-end delivery of large, complex programs for BFSI clients. You will be responsible for ensuring excellence across quality, cost, and timelines. Strategic account management, client engagement, and governance will be key aspects of your role, with direct accountability for profitability, customer success, and people growth. Your close collaboration with sales, finance, RMG, talent acquisition, and delivery teams will enable seamless execution and contribute to pre-sales, proposals, and new solution offerings. Emphasizing on adopting automation-first strategies, building intellectual property, and delivering measurable business value for clients will be a key focus. Key Responsibilities & Deliverables: - Lead and kickstart new programs and projects across existing and new clients. - Manage key accounts by closely coordinating with Test Managers, Test Leads, and client stakeholders. - Handle client escalations, people issues, and project requirements with maturity and resolution focus. - Partner with QK Account Sales Team on new logos, solution offerings, and business growth opportunities. - Contribute to marketing, thought leadership, and white papers to showcase QK's expertise. - Drive resource planning by coordinating with RMG, Talent Acquisition, and delivery teams. - Monitor and improve gross margin and revenue leakages. - Ensure project governance & risk management covering effort, time, cost, and scope. - Conduct skip-level meetings with Team Leads and engineers to ensure delivery alignment. - Allocate accountability across teams, drive career development, and provide technology guidance. - Create, promote, and expand Intellectual Property (IPs) for client engagements. - Grow strategic accounts from their current scale while ensuring customer satisfaction and success. Required Experience: - 15+ years of IT industry experience, preferably in a service-based IT environment. - At least 10 years of proven leadership in strategic project/program management. - Strong track record in Agile, DevOps, digitization, and automation-led programs. - Deep BFSI domain expertise. - Hands-on involvement with pre-sales, new logos, solution proposals, and efficiency programs. - P&L ownership including revenue targets and gross margin accountability. - Proven success in delivering ROI and Business Value Realization (BVR) on automation solutions. Professional Qualifications: - B.Sc. / B.Tech / B.E. / MCA / MBA. - 12 globally recognized certifications (e.g., PMP, SAFe Agile, ITIL, etc.). - Consistent academic record with minimum 60% across all levels. What We Offer: - Opportunity to lead high-impact delivery programs for top BFSI clients. - Exposure to global markets and next-gen digital transformation projects. - Collaborative culture with senior leadership visibility. - Platform to innovate, create IPs, and contribute to QK's thought leadership.,