9,397 Issue Resolution Jobs

Reporting to the Workday Architect / Manager, your role as a Workday Application Specialist involves ensuring the optimal configuration, maintenance, and enhancement of your assigned Workday module to support the organization's operational and strategic objectives. You will collaborate with business stakeholders, the Workday administration team, and cross-functional teams to gather and translate business requirements into effective module-specific configurations, ensuring seamless functionality and process efficiency. Your responsibilities include driving module-specific issue resolution, supporting system upgrades, and implementing changes to maximize the value of your designated Workday module while maintaining alignment with the overall Workday architecture. **Duties and Responsibilities:** - Collaborate with business stakeholders and the Workday Architect / Manager to gather and analyze module-specific business requirements, translating them into effective configurations and solutions. - Implement, configure, and maintain the assigned Workday module to ensure optimal performance, scalability, and alignment with organizational needs. - Oversee and document all changes made within the assigned module, ensuring compliance with organizational standards and the overall Workday architecture. - Manage and resolve module-specific issues reported through the Workday ticketing system, troubleshooting errors, documenting solutions, and escalating complex issues to the Workday Architect / Manager as needed. - Support module-specific aspects of system upgrades, including testing, validation, and user communication to ensure seamless transitions and minimal disruption. - Identify opportunities to optimize processes within the assigned module, recommending and implementing enhancements to improve efficiency and user experience. - Work closely with the Workday administration team, HR Workstream, Technical Workstream, Recruiting, and IT Operations to ensure module-specific solutions align with broader system goals. - Maintain and update module-specific data and configurations, ensuring accuracy and compliance with organizational policies and licensing requirements. - Identify and implement module-specific automation opportunities to streamline processes and reduce manual effort. - Provide guidance and training to end-users and team members on the functionality and best practices of the assigned Workday module. - Collaborate with third-party vendors, as directed by the Workday Architect / Manager, to support module-specific implementations or integrations. - Support module-specific data protection, disaster recovery, and failover procedures to ensure system reliability and compliance with organizational standards. - Recommend module-specific functional and technical solutions to enhance the assigned Workday module's performance and alignment with business needs. **Required Qualifications:** - Bachelor's degree in a related field - Business fluent in English - In-depth understanding of the assigned Workday module's functionality, configuration options, and integration points. - Functional knowledge and understanding of HR processes - Experience in participating in systems implementation projects - Ability to work efficiently in a fast-paced environment with technical and non-technical teams to translate needs into solutions - Strong data analysis, research, analytical, and testing skills - Ability to complete tasks efficiently, accurately, and in a timely manner - Must be a self-starter with the ability to manage multiple work assignments and priorities with urgent deadlines while maintaining excellent customer service skills **About AML RightSource:** AML RightSource is the leading firm solely focused on AML/BSA and financial crimes compliance solutions. They provide highly-trained AML/BSA professionals to assist banks and non-bank financial institutions in meeting day-to-day compliance tasks. Services include transaction monitoring, alert backlog management, enhanced due diligence reviews, and financial crimes advisory matters. Their highly trained workforce of over 6,000 analysts and subject matter experts includes the industry's largest team of full-time professionals. AML/BSA staff augmentation services can be provided on-site per request.,

Role Overview: As a member of the Project Management Office (PMO) team located in Seawood, Navi Mumbai, your primary responsibility will be to oversee all PMO operations. You will be tasked with monitoring and tracking projects to ensure timely execution and completion, as well as tracking project budgets and progress. An important aspect of your role will be to analyze project data in order to identify areas for improvement. Key Responsibilities: - Coordinate with vendors on project and resources activities, conduct vendor performance reviews, and verify SLA compliance. - Validate estimations provided by internal and external stakeholders and prepare project status reports for management review. - Coordinate with project stakeholders to provide updates on the status and progress of their projects. - Generate analytical reports for senior management on vendor and project performance. - Support risk identification, issue resolution, and escalation procedures. - Ensure governance and compliance processes are adhered to across all projects. Qualifications Required: - Strong oral and written communication skills. - Proficiency in presentation. - Knowledge of SDLC processes and project delivery and acceptance processes. - Administration of project management frameworks, processes, and tools. - Analytical abilities with effective metric tracking and reporting. - Proficiency in MS Office tools (Word, Excel, and PowerPoint). - Working knowledge of SQL.,

Role Overview: As a Manager - Workday Accounting Hub at EY, you will be responsible for financial process transformation and system integration. Your role will involve configuring accounting rules, designing workflows, and managing data integrations to ensure accurate revenue, expense, and ledger postings. You will work towards automation, efficiency, and collaboration across business, technology, and vendor teams while ensuring GAAP compliance and partnering with auditors for governance. Key Responsibilities: - Manage and maintain the Workday Accounting Hub setup, including charts of accounts mapping, accounting rules, and posting logic. - Create and maintain accounting transformations to support new business processes and entities. - Oversee data flow between subledgers and the Workday Accounting Hub for accurate accounting entries. - Perform reconciliation between source system data and GL postings, identifying discrepancies. - Collaborate with IT and system owners to resolve integration issues promptly. - Validate accounting entries for completeness, accuracy, and compliance with internal policies. - Support accruals, reclassifications, and intercompany postings through Workday journals. - Generate Workday financial reports and dashboards to support controllership and FP&A teams. - Analyze journal posting trends, exceptions, and variances for financial integrity. - Drive process improvements and automation of journal entries, allocations, and reconciliations within Workday. - Provide training and guidance to finance users on Workday accounting functionalities and best practices. Qualifications Required: - Strong understanding of core accounting principles, financial processes, and compliance standards. - Advanced skills in MS Excel for developing Mockups for clients. - Skilled in data integration tools such as Workday Studio, EIBs, and APIs, report development, and data analysis. - Ability to interpret complex requirements, troubleshoot system issues, and deliver innovative solutions. - Excellent interpersonal skills for engaging with clients, cross-functional teams, and key stakeholders. - Competence in managing multiple priorities, leading deliverables, and supporting full implementation cycles. - Workday Pro certifications in Financials or Accounting Center modules highly preferred. - Masters degree in Finance, Accounting, Business Administration, Information Technology, or related discipline. Additional Details: EY is dedicated to building a better working world by creating long-term value for clients, people, and society. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across various sectors. EY offers continuous learning opportunities, transformative leadership, and a diverse and inclusive culture where individuals are empowered to make a meaningful impact.,

As an individual in Issue Management, your role involves coordinating and managing issues with key stakeholders to ensure compliance and remediation of findings from reviews and self-identified issues. Your responsibilities include: - Supporting the coordination and management of issues with key stakeholders - Driving quality reviews to comply with Issue Management Policy and Standards - Facilitating engagement across high impact issue remediations and key programs - Maintaining a tracking system for issue inventory and quality metrics - Implementing sustainable solutions by addressing root causes - Utilizing analytics to assess trends and identify risks for process improvement - Analyzing potential control gaps and operational risks, recommending mitigation strategies - Supporting stakeholders in developing corrective action plans and incorporating lessons learned - Ensuring compliance with regulatory requirements and internal policies - Building partnerships with internal audit, business units, and senior management for effective issue resolution Qualifications required for this role include: - 7+ years of experience in operational risk management, compliance, audit, or control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Strong knowledge in developing and executing controls - Proven experience in implementing sustainable solutions and process improvement - Understanding of compliance laws, rules, regulations, and best practices - Familiarity with Citis Policies, Standards, and Procedures - Strong analytical, communication, problem-solving, and decision-making skills - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education: - Bachelor's/University degree or equivalent experience,

As a Quality Engineer at Voya India, you will play a crucial role in ensuring the quality of web and mobile applications by designing and executing comprehensive test strategies across UI, APIs, and backend services. Your responsibilities will include collaborating with cross-functional teams, developing automated test scripts, executing manual and exploratory tests, integrating tests into CI/CD pipelines, identifying and tracking defects, and supporting performance and security testing. We are looking for someone with 5-10 years of experience in software testing, strong automation skills, and a Bachelor's degree in Computer Science or a related field. **Key Responsibilities:** - Collaborate with product managers, developers, and designers to define test strategies, acceptance criteria, and risk areas for digital products. - Design, develop, and maintain automated test scripts for web, mobile, and API layers using modern testing frameworks. - Execute manual and exploratory tests to uncover edge cases, usability issues, and functional gaps. - Integrate automated tests into CI/CD pipelines to ensure rapid and reliable deployments. - Identify, document, and track defects; work closely with developers to resolve issues and verify fixes. - Support performance, load, and basic security testing to ensure non-functional requirements are met. - Test across multiple browsers, devices, and operating systems to ensure consistent user experiences. - Promote a quality-first mindset within agile teams by participating in code reviews, sprint planning, and retrospectives. - Monitor and report on test coverage, defect trends, and release readiness to stakeholders. - Identify opportunities to improve testing processes, tools, and team practices. **Qualifications Required:** - 5-10 years of experience in software testing or quality engineering, preferably in agile environments. - Proven experience testing consumer-facing web applications (React preferred) and RESTful APIs (Node.js backend a plus). - Strong background in writing and executing automated tests using JavaScript, TypeScript, or Python. - Familiarity with CI/CD pipelines and cloud-based testing environments (Azure or AWS). - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. In addition to the technical skills mentioned above, experience with automation tools like Cypress, Playwright, Selenium, Postman, and REST Assured, as well as performance testing tools like JMeter, K6, Artillery, or Locust, will be beneficial for this role. Familiarity with CI/CD and DevOps tools, version control systems like Git, data & API testing, and bonus skills such as mobile testing, accessibility testing, and security compliance testing will also be advantageous.,

Role Overview: You will be responsible for Windchill migration using Windchill Bulk Migrator (WBM), having executed 5-6 Windchill migration projects using WBM. Your expertise in WBM tool execution, including extraction, transformation, and loading, will be essential. Additionally, you will handle data migration tasks, including CAD data migration, and at least one non-Windchill to Windchill data migration project. A strong understanding of Windchill Architecture, database, object models, relationships, and content is required for this role. You will also collaborate with customers for Migration Requirements Gathering, Source Data Analysis, and Data Mapping. Key Responsibilities: - Expertise in Windchill Migration using Windchill Bulk Migrator (WBM) - Execution of WBM tool tasks such as Extraction, Transformation & Loading - Experience in data migration, including CAD Data migration - Experience in at least one non-Windchill to Windchill data migration - Understanding of Windchill Architecture, database, object models, relationships, content - Collaborate with Customers for Migration Requirements Gathering, Source Data Analysis, and Data Mapping - Scripting Knowledge on Database - Oracle/SQL Server with large data set analysis - Review existing source systems and datasets - Data Mapping exercise with Subject Matter Experts (SMEs) - Support Extraction of Data from Enovia, SAP, UDI Portal, and E-Manual Website - Transform, load, and Validate the Enovia, SAP, UDI Portal, E Manual Data, and other source systems identified in scope - Support Validation testing - Issue Resolution and Update Scripts for migration - Cut over planning - Strong problem-solving abilities - Strong communication skills Qualifications Required: - Expertise in Windchill Migration using Windchill Bulk Migrator (WBM) - Experience in data migration, including CAD Data migration - Knowledge of Windchill Architecture, database, object models, relationships, content - Scripting Knowledge on Database - Oracle/SQL Server with large data set analysis - Strong problem-solving abilities - Strong communication skills,

You will be responsible for providing field support for direct installations in the specified region. Your key responsibilities will include: - Machine installations in the regions allocated by the firm - Training end users in banks and financial institutions on various machine-related functionalities - Managing SLA - Resolving technical issues of the installed units - Ensuring timely closure of service requests - Conducting scheduled preventive maintenance - Managing MIS & service reports In order to excel in this role, you are required to have a Diploma in Engineering. Additionally, having up to 2 years of experience in the industry will be beneficial. It is preferred that you come from a Banking Automation Background, particularly in Currency Processing Machines. Your skills and competencies should include the ability to resolve technical issues, client interfacing, self-motivation, attention to detail, and reasonable written and oral communication skills. The company you will be working for is a global leader in cash technology solutions, serving industries like financial, retail, cash center, and gaming. They help businesses in over 100 countries optimize cash handling through automation technologies and process engineering services. The company's values focus on creating value for customers, being proactive and collaborative, acting with integrity, and fostering personal growth.,

Job Description: You will be responsible for taking a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to provide assistance and resolve issues. As a Customer Care Senior Resolution Coordinator, your role will involve optimizing execution and results to promote a customer/member-focused environment. Your sound judgment will be crucial in handling various tasks simultaneously. Key Responsibilities: - Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates - Navigate multiple systems to assist in answering questions and resolving issues - Optimize execution and results to promote a customer/member-focused environment - Manage multiple tasks simultaneously - Interact professionally with customers to ensure a positive experience Qualifications Required: - 1 to 4 years of relevant customer service experience - Excellent written and verbal communication skills - Ability to interact professionally with customers - Able to manage multiple tasks simultaneously Please note that full-time graduation is required for this position, no diploma holders will be considered. If you have already attended an interview, you can reapply after 6 months. The walk-in drive is scheduled for May 28th only (Wednesday) at Walmart Global Tech, 3rd floor, Tower -B, Cactus, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu 600119. Kindly mention "HR Reference: Sanjay Kumar" in the resume at the top right corner. Feel free to share this opportunity with your friends who have relevant work experience.,

As an Infoscion, your primary role involves interfacing with clients for quality assurance, issue resolution, and ensuring high customer satisfaction. You will be responsible for understanding requirements, creating and reviewing designs, validating the architecture, and ensuring high levels of service offerings in the technology domain. Your responsibilities also include participating in project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and unit test plan reviews. Key Responsibilities: - Lead and guide teams in developing optimized high-quality code deliverables - Ensure continual knowledge management and adherence to organizational guidelines and processes - Contribute to building efficient programs/systems - Stay updated on the latest technologies and trends - Demonstrate a sound understanding of software quality assurance principles, SOLID design principles, and modelling methods - Possess analytical abilities, strong technical skills, and good communication skills - Have knowledge of more than one technology, basics of architecture and design fundamentals, testing tools, and agile methodologies - Understand project life cycle activities on development and maintenance projects, estimation methodologies, quality processes, and basics of the business domain Qualifications Required: - Knowledge of Informatica MDM - Ability to understand business requirements - Excellent problem-solving, analytical, and debugging skills If you believe you can contribute effectively to help clients navigate their digital transformation journey, this opportunity is tailored for you.,

As a Client Support Executive at our company in Madurai, Tamil Nadu, your role is vital in maintaining strong client relationships and ensuring high levels of customer satisfaction. Your 2 years of experience in a non-IT environment have honed your excellent communication, problem-solving, and relationship-building skills. Key Responsibilities: - Customer Interaction: Be the primary point of contact for clients via phone, email, and chat, addressing inquiries and providing accurate information about products, services, or policies. - Issue Resolution: Handle customer complaints and concerns efficiently and empathetically, escalating complex issues to senior staff or relevant departments for timely and effective resolution. - Client Onboarding & Education: Assist new clients with setup, documentation, and orientation to ensure a smooth transition. - Record Management: Maintain detailed and accurate records of client interactions, transactions, and issue resolutions using the company's CRM or internal systems. - Proactive Engagement: Follow up with clients to ensure satisfaction with the service provided, fostering long-term loyalty and trust. - Team Collaboration: Collaborate with internal teams to provide a seamless customer experience and relay valuable client feedback for process improvement. - Process Adherence: Ensure all support activities adhere to defined SOPs, quality standards, and company policies. Qualifications Required: - Bachelor's Degree in any discipline. - Minimum 2 years of professional experience in a customer-facing role outside of the IT sector. - Excellent verbal and written communication skills in English, with strong proficiency in Tamil being mandatory for the Madurai location. Key Competencies and Skills: - Exceptional Communication: Clear, concise, and professional communication style with the ability to adjust tone based on customer sentiment. - Empathy and Patience: Genuine desire to understand and address client needs, demonstrating patience, especially with frustrated customers. - Problem-Solving: Strong analytical and critical thinking skills to identify root causes of issues and propose effective solutions. - Time Management & Organization: Proven ability to manage a high volume of inquiries, prioritize tasks, and maintain accurate documentation. - Adaptability: Quick learner about new products/services and adaptable to changes in processes or company policy. - Basic Technical Proficiency: Working knowledge of MS Office (Word, Excel) and familiarity with or willingness to learn CRM software (e.g., Zoho, Salesforce). This is a full-time, permanent position with benefits including Provident Fund. Your work location will be in person.,

Role Overview: As an Insurance Claims Executive, your primary responsibility will be to oversee claims processing from initiation to settlement to ensure efficient handling and compliance with regulations. You will play a crucial role in coordinating with underwriting and other teams, managing client relationships, resolving issues, implementing process improvements, and verifying claims documentation. Your strong understanding of claims policies, attention to detail for fraud prevention, and effective communication with customers and intermediaries will be essential for success in this role. Key Responsibility: - Claims processing: Manage the end-to-end claims cycle, including assessment, validation, calculation of benefits, and settlement. - Operational oversight: Oversee daily operations to ensure efficient processing of policies and claims, while coordinating with other departments like underwriting. - Customer and stakeholder management: Engage with customers and intermediaries to resolve queries and complaints, providing excellent service. - Documentation and compliance: Ensure all claims documentation is accurate and complete, adhering to all legal, regulatory, and company policies. - Process improvement: Analyze and implement process improvements to enhance service efficiency and quality. - Fraud prevention: Investigate potentially fraudulent claims and analyze information to identify inconsistencies. - Reporting: Prepare and present reports related to claims operations and financial data. Qualification Required: - Technical skills: Proficiency in insurance software, MS Office, and data management. - Soft skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Please note that the job type for this role is full-time and the work location is in person.,

Role Overview: As a Senior Subject Matter Expert (SME) within the Issues Management Team, you will play a crucial role in ensuring timely and accurate resolution of production issues. Your responsibilities will include conducting research, coordinating work activities between stakeholders, managing the issue lifecycle, and effectively communicating root cause analysis to internal and external parties. Additionally, you will be expected to build and maintain strong relationships with JPMC business partners and technology teams to identify process improvement opportunities. Key Responsibilities: - Serve as a Senior SME within the Issues Management Team - Resolve production issues by conducting research, coordinating work activities, and managing the issue lifecycle - Communicate root cause analysis to stakeholders - Build and maintain relationships with business partners and technology teams - Collaborate with teams to understand application functions and downstream processing components - Lead and ensure completion of assigned project activities within established timelines Qualifications Required: - Bachelor's degree or 7+ years of relevant experience in complex research, troubleshooting, and writing Advanced SQL queries - Proficiency in SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix, and Linux Commands - Excellent communication, organizational, and time management skills - Client-facing experience - Ability to work independently or collaboratively within a group - Experience in incident management, production support, and problem management processes - Familiarity with Large Language Models (LLM) and automation Company Additional Details: The company values individuals who can influence and lead technical conversations with resolver groups, demonstrate executive presence in summarizing and presenting issues and solutions to senior management, and spearhead process improvement initiatives within Production Management. Collaboration with Application Management and Development teams to understand application functions and downstream processing components is also encouraged.,

As a Senior Subject Matter Expert (SME) within the Issues Management Team, your role involves ensuring timely and accurate resolution of production issues. This will require you to conduct research, identify and coordinate work activities between stakeholders in a matrix organization, and manage the lifecycle of the issue until it is resolved. You will also be responsible for effectively communicating the root cause analysis of issues to internal and external stakeholders as directed. Building and maintaining strong relationships with JPMC business partners and technology teams to identify process improvement opportunities will be a key aspect of your role. Additionally, collaborating with JPMC business partners and technology teams to understand application functions and related downstream processing components, as well as leading and ensuring assigned project activities are completed within established timelines, are essential responsibilities. Key Responsibilities: - Serve as a Senior SME within the Issues Management Team - Ensure timely and accurate resolution of production issues - Conduct research, identify and coordinate work activities between stakeholders - Manage the lifecycle of the issue until resolved - Communicate root cause analysis of issues to internal and external stakeholders - Build and maintain strong relationships with JPMC business partners and technology teams - Collaborate with business partners and technology teams to identify process improvement opportunities - Lead and ensure assigned project activities are completed within established timelines Qualifications Required: - Bachelor's degree or a minimum of 7+ years of relevant experience in performing complex research, troubleshooting, resolving, and writing Advanced SQL queries - Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix, and Linux Commands - Excellent communication skills, organizational skills, time management skills, and client-facing experience - Ability to work independently with minimal supervision and collaborate within a group - Experience with incident management, production support, and problem management processes - Experience with Large Language Models (LLM) and experience in automation In addition to the above, the preferred qualifications, skills, and capabilities include the ability to influence and lead technical conversations with other resolver groups as directed, executive presence including summarizing, recommending, and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested, the ability to influence internal stakeholders and peers, and spearheading process improvement initiatives within Production Management. Collaboration with Application Management and Development teams to understand application functions and related downstream processing components is also emphasized.,

As a QC & Issue Resolution Analyst at Barclays, your role involves supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. You will spearhead the evolution of the digital landscape, driving innovation and excellence to ensure unparalleled customer experiences. **Key Responsibilities:** - Strong attention to detail, with the ability to manage and analyze large volumes of complex information. - Proven ability to work under tight deadlines, making timely decisions to support effective problem resolution. - Solid experience in issue resolution and analytics, ideally within a controlled environment. **Qualifications Required:** - Experience in issue resolution and analytics. - Familiarity with Barclays systems, especially ServiceNow and FullService, is advantageous but not essential. - Experience in professional communications, with the ability to handle multiple tasks efficiently. - Stakeholder management experience, supporting collaborative relationships across teams. In this role, you will assess the quality of business processes and execution, developing initiatives to improve quality standards. Your accountabilities will include identifying areas for improvement, developing quality control procedures, collaborating with teams, monitoring performance, executing quality audits, and implementing best practices in quality assurance services.,

As an Issue Resolution Associate at DrinkPrime, your role is crucial in improving customer experience and contributing to the growth of the organization. You will be working in a dynamic and exciting environment, engaging with customers through calls, emails, and chats to address their concerns efficiently. Key Responsibilities: - Connect with customers who have reported issues to understand their concerns effectively. - Analyze the customers" journey and gather relevant information about the problems they are facing. - Ensure a delightful customer experience by resolving issues within the defined Turnaround Time (TAT). - Collaborate with internal teams to prioritize issue resolution and follow up on progress. - Implement strategies to reduce issue resolution TAT based on customer feedback and insights. - Stay updated on the company's current promotions and processes to meet or exceed set goals. Qualifications Required: - Full-time availability for the job. - Ability to commute or relocate to HSR Layout, Bengaluru, Karnataka. - Proficiency in English language. - Willingness to work in person at the designated location. Join DrinkPrime in its mission to make safe drinking water accessible and affordable to every resident in India. With a tech-first approach and a dedicated team, you can be a part of history and help solve this critical problem together.,

As a member of the IT, Telecom & Internet department at Hitachi Energy in Bengaluru, Karnataka, India, you will be part of a diverse and collaborative team working towards advancing a sustainable energy future for all. You will collaborate with team members to develop and maintain IT systems and solutions, support and troubleshoot network issues to ensure smooth operations, implement security measures to protect company data and systems, and stay updated with emerging technologies and trends in the IT industry. Key Responsibilities: - Develop and maintain IT systems and solutions. - Support and troubleshoot network issues. - Implement security measures to protect company data. - Stay updated with emerging technologies and trends. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience in IT system development and maintenance. - Strong knowledge of network troubleshooting. - Familiarity with cybersecurity best practices. Apply today at Hitachi Energy to be part of a team dedicated to creating a sustainable energy future for all.,

You will join a dynamic team that is shaping the tech backbone of operations, where your expertise will be essential for ensuring seamless system functionality and fostering innovation. - Ensure timely and accurate resolution of Issues Management cases by conducting research, coordinating work activities between stakeholders, and managing the lifecycle of the issue until resolved. - Communicate analysis of issues effectively to internal and external stakeholders as directed. - Build and maintain strong relationships with Relationship Managers, Client Service Account Managements, and Technology teams to identify process improvement opportunities. - Ensure that cases are resolved within established timelines for completion. Qualifications Required: - 2+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services. - Experience in a Customer or Client Facing related role. - Proficiency with AWS Snowflake, AWS Splunk, Oracle Database, and SQL query experience including writing and modifying complex queries. - Excellent communication, organizational, and time management skills. - Knowledge of applications or infrastructure in a large-scale technology environment, either on-premises or in the public cloud. - Exposure to observability and monitoring tools and techniques. - Familiarity with processes within the scope of the Information Technology Infrastructure Library (ITIL) framework. Additional Company Details: - N/A,

As a Staff Recruiter/Complaint Resolution Officer, your role will involve the following responsibilities: - Recruiting staff members, particularly female candidates, for the organization - Resolving complaints and issues effectively within the workplace To qualify for this position, you must possess the following qualifications: - Degree or Diploma in Hospital Administration - Minimum 1 year of experience in telecalling Please note that the salary for this position ranges from 12,000 to 15,000. The work location is in Amballur, Thrissur, and preference will be given to nearby candidates. This is a full-time job opportunity that requires in-person work. If you are interested in this position, please contact us at 9605544763 for further details.,

As an LRGC - Risk Events and Issues LRR Lead at our company, your role will involve supporting the Legal Function in managing LRR Risk related to the global Risk Events and Issues process. You will be part of a team of 3 colleagues forming the triage team, responsible for coordinating risk events, issuing records in the relevant Legal workflow tool (Salesforce), allocating records to the appropriate Legal team, and monitoring workflow, ageing, and supporting in the creation of reporting/MI. Key Responsibilities: - Monitor a shared inbox and collaborate with colleagues across Legal, business, and other functions to facilitate the timely resolution of records. - Prepare and present MI reporting and commentary on workflow to Project Arthur committees, working groups, specific businesses, and functions. - Contribute to the preparation of training materials for lawyers and enhancements to the efficiency and scope of the process. - Support Legal colleagues in discussions about risk events and issues with other parts of the organization. - Operate the detailed processes outlined in service artefacts such as desk procedures, process maps, and KPIs. Qualifications Required: - Bachelor's/Master's Degree in Law is preferred. - Excellent communication skills for clear updates and relationship building. - Ability to prioritize work, work independently and as a global team member, with good organizational skills. - Risk and controls mindset. - Exposure to reviewing laws, rules, and regulations is an added advantage. In this role based out of Pune, your purpose will be to ensure that financial services regulation activities are conducted in compliance with applicable laws and regulations, managing legal and regulatory risks associated with these activities. Accountabilities: - Develop and implement best practice legal strategies for risk management and compliance. - Provide legal advice and support to the business on regulatory affairs. - Support Legal departments in representation in legal proceedings related to regulatory matters. - Review relevant legislation and regulation, create and review legal documents for compliance. - Conduct legal research and analysis to stay updated on changes in laws and regulations. - Deliver training programmes to educate employees on legal and regulatory requirements. - Identify, communicate, and provide legal advice on applicable laws, rules, and regulations. As an Assistant Vice President, you are expected to advise, influence decision-making, contribute to policy development, and ensure operational effectiveness. You will lead a team, set objectives, coach employees, and collaborate closely with other functions/business divisions. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,

Role Overview: As an LRGC - Risk Events and Issues LRR Lead at our company, your main responsibility will be to support the Legal Function in managing LRR Risk related to the global Risk Events and Issues process. You will be part of a team with 3 colleagues forming the triage team, coordinating risk events, issuing records in the relevant Legal workflow tool (Salesforce), allocating records to the appropriate Legal team, monitoring workflow, aging, and supporting in the creation of reporting/MI. Additionally, you will be expected to contribute to preparing training materials for lawyers and periodic enhancements as per the required efficiency and scope of the process. Key Responsibilities: - Monitor a shared inbox and collaborate with colleagues across Legal, the business, and other functions to support the timely resolution of records. - Prepare and present MI reporting and commentary about the workflow to Project Arthur committees, working groups, specific businesses and functions, and internally escalate on aging within the Legal function. - Contribute to preparing training materials for lawyers and enhancing the efficiency and scope of the process. - Support Legal colleagues in discussions about risk events and issues with other parts of the organization, including CCO, Compliance, Risk, and Technology. - Operate the detailed processes outlined in the existing service artifacts such as desk procedures, process maps, and KPIs. Qualifications Required: - Bachelor's/Master's Degree in Law is preferred. - Apt communication skills, both verbal and written. - Skilled in relationship building with the ability to work effectively with Legal colleagues globally. - Ability to prioritize a high volume of work, work independently, and as a team member with good organizational skills. - Risk and controls mindset. - Exposure to reviewing laws, rules, and regulations is an added advantage. Additional Company Details (if present): The role will be based out of Pune. Please note that you may be assessed on key critical skills relevant for success in the role such as Compliance, CCO, and Legal Functions.,