it-infrastructure-services-jobs-in-mumbai, Mumbai

191 It infrastructure Services Jobs in Mumbai

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posted 2 months ago

Infrastructure Security Analyst

Navlakha Management Services Private Limited
experience3 to 8 Yrs
location
Mumbai City
skills
  • vulnerability management
  • infrastructure security
  • security
  • siem
  • edr
  • incident response
  • network
Job Description
We have an opening for Infrastructure Security Analyst Profile .  Job Summary: The Infrastructure Security Analyst is responsible for ensuring the security and integrity of the saint-gobain local infrastructure. This role involves analyzing, implementing, and maintaining security measures across networks, applications, and systems, while supporting cybersecurity initiatives and compliance efforts. The analyst will collaborate with cross-functional teams to integrate security into projects, manage suppliers, and contribute to incident response and disaster recovery planning. Key Responsibilities: Infrastructure & Network Security Monitor and assess vulnerabilities across infrastructure components. Ensure proper configuration and operation of firewalls, SIEM, EDR, AD, and MDM systems. Maintain secure network protocols and device configurations. Application Security Implement encryption, access control, and vulnerability management practices. Project Integration & Supplier Management Integrate cybersecurity requirements into project lifecycles. Apply ISO27001 standards in supplier evaluations and risk assessments. Security Reporting & Awareness Communication Support the preparation of monthly security reports and dashboards Lead or contribute to monthly cybersecurity talks . Collaborate with local IT teams to followup security indicators. Incident Management & Response Support identification and analysis of malware, trojans, worms, and other threats. Assist in ITIL-based incident handling and escalation procedures. Compliance & Process Development Draft and maintain security procedures and documentation. Develop scripts to automate compliance checks and reporting. Awareness & Training Lead phishing awareness campaigns and cybersecurity communications. Support local IT teams in promoting security best practices. Continuity & Disaster Recovery Assist senior analysts in Business Impact Analysis (BIA). Participate in disaster recovery testing and planning. Industrial Systems Security Learn and support security practices for industrial control systems. Required Skills & Qualifications: Hard Skills Mandatory: Network fundamentals, application security, project integration, supplier management, compliance (ISO27001), scripting, procedure writing. Nice to Have: Infrastructure security tools (SIEM, EDR, AD), incident management, ITIL, creative problem-solving. Willing to Learn: Industrial systems security, awareness campaigns, disaster recovery planning. Soft Skills Strong team spirit and collaboration. Clear and effective communication. Supportive mindset and proactive attitude. Creative and analytical thinking. work in multicultural environnment Preferred Certifications (Optional): ISO27001 Foundation or Lead Implementer CompTIA Security+, CISSP, or equivalent ITIL Foundation
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posted 2 weeks ago

IT Compliance & Audit Officer

Bajaj Finance Limited
experience0 to 3 Yrs
location
Mumbai City, Pune+8

Pune, Ahmednagar, Jaipur, Hyderabad, Kolkata, Delhi, Bhopal, Mysore, Agra

skills
  • it asset management
  • it compliance
  • administration
  • iso 27001
  • audit compliance
  • it
  • security
  • network security
  • information security
  • gdpr
Job Description
IT Compliance & Audit Officer Bajaj Finserv Limited (BFL) About the Role Were looking for an IT SPOC to manage security and compliance across our fast-growing contact centres (4500+ FTEs). Youll ensure our data, networks, and systems stay secure while coordinating with internal teams and vendor partners. Key Responsibilities Oversee data, network, endpoint, and physical security. Implement and monitor compliance controls (ISO, DLP, governance). Manage IT assets, audits, and partner-site security. Work closely with Admin, IT, Security & Compliance teams. On-ground presence at assigned centres. Requirements Bachelors in Computer Engineering / BSc IT. 3-4 years of IT support, infra, or cybersecurity experience. Strong knowledge of IT asset management & compliance. Good communication and problem-solving skills. Why Join Us High-ownership role Fast-growing environment Work with a leading financial brand
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posted 6 days ago

Manager / Senior Manager- IT,Manager

MD Shakeel Ahamed Hiring For Ecpl Pvt ltd
experience8 to 12 Yrs
Salary9 - 20 LPA
location
Mumbai City, Pune+7

Pune, Bangalore, Chennai, Noida, Hyderabad, Gurugram, Kolkata, Delhi

skills
  • sugarcrm
  • erp
  • crm
  • it manager
Job Description
1. 10+ years of experience in building CRM, Subscriber managements systems.  2. Should be proficient in designing such systems, selection of components with deep technical understanding of the following tech platforms:  a. ERP systems  b. CRM systems (Added plus if the candidate has in his professional career used platforms like SalesForce, SugarCRM or Zoho to develop custom requirements)  c. Lead development of Subscriber management systems  d. Should have experience in managing teams on AWS based platforms in production environment  e. Billing and Payment gateway understanding  f. Provided support to business partners for Business Intelligence. For BI as we will building this platform, we shall be have design Databases for holding this data coming from multiple components. So good understanding of DB design is also a must.  3. Must have lead teams of 10 to 20 with a mix of developers and infra structure supports teams."
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posted 2 months ago
experience5 to 7 Yrs
Salary9 - 12 LPA
WorkRemote
location
Mumbai City, Pune
skills
  • azure
  • kubernetes
  • github
  • cloud engineer
  • aks
  • infrastructureascode
  • terraform
  • azure certified
Job Description
Hiring: Azure Kubernetes Service (AKS) Engineer | Contract | Venpa Payroll Job Type: Contract (Venpa Payroll) Location: Remote Budget: 1 LPM About the Role We are looking for an experienced Azure Kubernetes Service (AKS) Engineer to design, manage, and optimize our Azure-based Kubernetes infrastructure. The ideal candidate will have deep expertise in Kubernetes architecture, Azure networking, and cloud security ensuring scalability, reliability, and compliance across environments. Key Responsibilities Design & Manage AKS Infrastructure Deploy, configure, and maintain AKS clusters (node pools, scaling, monitoring). Optimize performance, cost efficiency, and uptime. Networking & Connectivity Manage Azure VNets, private links, and hybrid cloud connectivity. Configure ingress controllers (NGINX, App Gateway) and service meshes (Istio, Linkerd). Set up VPNs, ExpressRoute, and Azure Firewall for secure multi-cloud connections. Security & Compliance Implement Azure Firewall, NSGs, and WAF rules for workload protection. Configure RBAC, Azure AD integration, and Pod Identity. Apply Azure Policies and Kubernetes security standards (CIS, OPA/Gatekeeper). CI/CD & Automation Implement GitOps practices using FluxCD, ArgoCD, Terraform, or Bicep. Automate provisioning, scaling, and monitoring. Monitoring & Logging Configure Azure Monitor, Log Analytics, Prometheus, and Grafana. Troubleshoot using kubectl, Azure CLI, and KQL. Incident Management Support production environments, resolve connectivity/firewall issues, and enhance reliability. Skills & Qualifications 5+ years of cloud infrastructure experience (with strong focus on AKS) Expertise in Azure Firewall, NSGs, and Private Endpoints Proficient with Kubernetes, Helm, Terraform/Bicep CI/CD experience (Azure DevOps, GitHub Actions, Jenkins) Skilled in Linux, Bash, PowerShell, and YAML Familiar with Service Mesh, API Gateway, and Ingress Controllers Troubleshooting experience with kubectl, Azure CLI, networking tools Azure Certifications (AZ-104, AZ-500, AZ-400, or CKA) are a plus Interested candidates can send their resumes to: karthika@venpastaffing.com For more details, contact: [9036237987] Hashtags for Reach #AzureJobs #AKS #AzureKubernetes #CloudEngineer #KubernetesJobs #AzureDevOps #AzureCloud #DevOpsJobs #CloudInfrastructure #Terraform #Helm #GitOps #ArgoCD #FluxCD #AzureNetworking #AzureFirewall #CloudSecurity #InfrastructureAsCode #RemoteJobs #HiringNow #VenpaStaffing #ContractJobs #TechJobs #NowHiring
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posted 2 months ago

Inside Sales Representative

IMPACT INFOTECH PVT. LTD.
experience2 to 5 Yrs
Salary3.0 - 6 LPA
location
Thane
skills
  • product demonstration
  • hardware sales
  • it infrastructure
  • inside sales
  • business development
  • lead generation
  • crm
Job Description
Great Opportunity For Inside Sales Representatives   Role- Inside Sales Representatives  Salary - 3 LPA to 6 LPA Qualification- Any graduate Experience - 2 Yrs+ Inside Sales (IT Industry )- Cybersecurity, cloud ,Network, Data centre, System upgrades ,SAAS integration) Notice Period - 30 days to 15 days or Immediate joiner Location- Thane   Roles & Responsibility:   Roles & Responsibility : Inside Sales Representative Lead Generation and Prospecting: Utilize LinkedIn Sales Navigator to identify and connect with decision-makers in target industries (e.g., IT directors, CTOs, or procurement managers). Craft personalized InMail's and engage with prospects through LinkedIn posts or groups to build relationships. Leverage Apollo.io to source high-quality leads, build targeted prospect lists, and enrich contact data with accurate email addresses, phone numbers, and company insights. Use Apollos AI-driven sequences to automate and personalize outreach campaigns.   Customer Relationship Management: Engage prospects via LinkedIn to nurture relationships, sharing relevant IT content (e.g., case studies on cloud adoption or cybersecurity) to establish credibility. Use Apollo.io to track prospect interactions, monitor engagement with email campaigns, and prioritize high-intent leads based on behavioural data. Understand customer IT needs (e.g., system upgrades, data security, or SaaS integrations) and recommend tailored solutions. Product Demonstrations and Pitches: Deliver virtual presentations or demos via Zoom or Microsoft Teams, showcasing IT products/services and addressing technical questions. Use insights from Apollo.io to customize pitches based on prospect company size or tech stack. Handle objections related to pricing, scalability, or compatibility, leveraging LinkedIn connections to gain referrals or warm introductions.   CRM and Data Management: Log all interactions in CRM platforms (e.g., Salesforce, HubSpot) integrated with Apollo.io for seamless data flow. Update LinkedIn profiles and Apollo.io records with accurate customer information. Monitor Apollo.io dashboards to optimize outreach strategies and improve conversion rates. Technology Understanding- Infrastructure Management Services, Cloud Services, Security Services and Business Application   Interested candidate can mail me. ankita.jaiswal@impact-infotech.com Mobile 9819099196/ 8104988526  
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posted 2 months ago
experience3 to 7 Yrs
location
Navi Mumbai, Maharashtra
skills
  • IT Management
  • Project Management
  • Network Administration
  • System Administration
  • Troubleshooting
  • Leadership
  • Technology Trends
  • Compliance
  • Budgeting
  • IT Systems
Job Description
As an Assistant IT Manager, you will play a significant role in overseeing and managing the IT department's functions under the guidance of the IT Manager. Your primary responsibility is to ensure that all network and computer systems are running smoothly, effectively, and securely. This position requires a blend of technical skills and the ability to manage projects, including troubleshooting, maintaining, and improving IT systems. You will collaborate with other departments to understand their technology needs and work towards strategically aligning IT initiatives with business goals. Additionally, you will support the IT Manager in implementing new technologies, managing IT staff, and ensuring compliance with industry standards and regulations. A successful Assistant IT Manager is detail-oriented, possesses strong leadership capabilities, and has a deep understanding of current and emerging technologies. - Assist the IT Manager in planning and implementing IT projects. - Supervise and support the IT staff and delegate IT tasks effectively. - Monitor network and system performance proactively to detect issues. - Oversee the daily operations of IT services and infrastructure. - Ensure security measures are in place and regularly updated. - Coordinate with departments to efficiently meet their IT requirements. - Contribute to strategic planning of IT systems and process improvements. - Manage user support, including troubleshooting and resolving technical issues. - Assist in budgeting for IT resources and optimize IT costs effectively. - Stay updated with the latest technology trends to improve company systems. - Ensure compliance with data protection regulations and industry standards. - Assist in developing IT policies, procedures, and best practices documentation. - Bachelor's degree in Information Technology, Computer Science, or a related field. - At least 3 years of relevant experience in IT management or support. - Strong knowledge of network and system administration fundamentals. - Experience with managing IT projects and cross-functional team collaborations. - Excellent problem-solving skills and attention to detail in technical tasks. - Effective communication skills for coordinating with different departments. - Proficiency in IT security practices and understanding of data compliance issues.,
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posted 2 months ago
experience3 to 7 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Performance tuning
  • Infrastructure design
  • Monitoring
  • Configuring
  • Scripting
  • Collaborative learning
  • Installing
  • Maintaining applications
  • Developing strategic plans
  • Automating manual tasks
  • Guidance
  • training
  • IT infrastructure requests handling
  • Technical evaluations
  • Design reviews
  • Vendor collaboration
  • Meeting coordination
Job Description
As an IT Infrastructure Engineer at New Age in Mumbai, your role is crucial in ensuring the performance and security of IT infrastructure. You will be responsible for evaluating performance tuning, infrastructure design, and monitoring. **Key Responsibilities:** - Installing, configuring, and maintaining applications within the IT infrastructure. - Developing strategic plans for IT infrastructure and operational aspects of application execution. - Automating manual tasks and streamlining operational activities through the development of infrastructure-related scripts. - Providing guidance and training to project team members on IT infrastructure. - Promoting collaborative learning and ensuring collective ownership of responsibilities within the team. - Handling IT infrastructure requests according to agreed procedures. - Conducting technical evaluations, design reviews, and recommending designs. - Collaborating with external vendors to efficiently resolve IT infrastructure issues. - Coordinating meetings with senior management to discuss project impediments and resource needs. Additionally, you will stay updated on global market trends and competitor strategies to contribute to key success metrics such as infrastructure uptime and budget management.,
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posted 3 weeks ago
experience2 to 6 Yrs
location
Navi Mumbai, Maharashtra
skills
  • ITIL framework
  • Microsoft Windows
  • IP Telephony
  • Active Directory
  • Exchange
  • MS Office Suite
  • VPN
  • Hardware troubleshooting
  • Software troubleshooting
  • Customer Focus
  • Teamwork
  • Incident Management System
  • Office365
  • Microsoft Share point
  • Remote desktop connectivity
  • Network connectivity troubleshooting
  • Documentation skills
  • Technical Expertise
  • Interpersonal Effectiveness
Job Description
As an IT Support Specialist at SitusAMC, you will play a critical role in providing first call resolution (FCR) for incidents and service requests within the organization. Your responsibilities will include responding to telephone calls, emails, and tickets from users, assigning work orders to appropriate support teams, and ensuring timely closure. You will diagnose and resolve hardware, software, and network problems for end users, while also managing the technology infrastructure to support IT services such as personal computers, networks, servers, and more. Key Responsibilities: - Provide first call resolution for incidents and service requests - Diagnose and resolve hardware/software/network problems for end users - Manage technology infrastructure including personal computers, networks, servers, etc. - Utilize Incident Management System to document and manage problems and resolutions - Escalate complex issues to appropriate support specialists - Participate in routine maintenance updates with IT staff and business units Qualifications Required: - Graduation in any discipline with hardware and networking certification - Disciplined problem-solving skills - Preferred ITIL certification (Foundation) - Hands-on experience with Windows operating systems, servers, Active Directory, Exchange, remote desktop connectivity, MS Office Suite, internet browsers, VPN, printers, etc. - Excellent communication and documentation skills - Ability to provide high-quality service and support over the phone - Strong teamwork and interpersonal effectiveness In addition to a competitive benefits plan, the annual full-time base salary for this role at SitusAMC ranges from 1.00 - 1.00, with specific compensation determined based on interviews, education, experience, and alignment with market data. Certain positions may also be eligible for discretionary bonuses subject to senior management approval.,
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posted 3 weeks ago

IT Support Engineer

Micrologic Networks Pvt Ltd
experience1 to 5 Yrs
location
Navi Mumbai, Maharashtra
skills
  • IT Infrastructure
  • Server Management
  • Active Directory
  • Firewall
  • Antivirus
  • CCTV
  • Access Control Systems
  • IT Security Policies
  • SSO
  • DLP
  • ITGC
  • MS Office
  • Windows OS
  • Collaboration Tools
  • LIMS
  • Project Management
  • Vendor Management
  • Asset Management
  • MCSE
  • CCNA
  • Group Policies
  • Intune
  • AuditCompliance
  • EndUser Support
  • DeskSide Support
  • SAP GUI
  • O365
  • VC Systems
  • Licensed Applications
  • IT Tickets
  • OT Systems
  • PLCSCADA
  • Weighbridge
  • New Initiatives
  • Backup Systems
  • DR Plans
  • Cloud Migration
  • Hardware Networking
Job Description
As an IT Infrastructure and Security Support Specialist at the plant, your role involves providing end-to-end support to ensure seamless operations and high availability of systems. You will be responsible for managing IT/OT systems, plant-specific infrastructure, and daily user support while collaborating with Corporate IT, executing projects, and extending support to Head Office and Dahej factory IT as needed. Key Responsibilities: - Administer and manage servers, storage, backups, UPS, and related infrastructure at the plant. - Manage endpoint lifecycle including provisioning, configuration, compliance, and security. - Administer and optimize Active Directory and Group Policies. - Manage firewall, antivirus/XDR, CCTV, and access control systems. - Coordinate with SOC/SIEM vendors for monitoring and incident management. - Implement and enforce IT security policies, SSO, Intune, DLP, and access controls. - Provide IT support for desktops, laptops, MS Office, SAP GUI, O365, and VC systems. - Install and support Windows OS, collaboration tools, and licensed applications. - Record, update, and resolve IT tickets within SLA. - Provide IT/infra support for OT systems such as LIMS, PLC/SCADA, Weighbridge, etc. - Support rollout of new IT infra/security projects at the plant and other locations. - Manage IT vendors, AMC partners, and service providers. - Extend IT support to Head Office and Dahej factory IT when required. Qualifications Required: - Graduate/Diploma in Computer Science/IT/Electronics. - Certifications in Hardware & Networking (Jetking, CMS, etc.), MCSE, CCNA. In this role, you will play a crucial part in ensuring the IT infrastructure, security, and application support at the plant operate efficiently. Your responsibilities will encompass IT infrastructure and server management, security and compliance, end-user support, OT and plant-specific IT support, project management, vendor and asset management, as well as cross-location support. Additionally, you will be expected to maintain documentation, SOPs, and an IT knowledge base to support the smooth functioning of IT operations. Please Note: This job is a full-time position with commuter assistance benefits. You should be willing to reliably commute or relocate to Navi Mumbai, Maharashtra, before starting work. The required education level is Higher Secondary (12th Pass), and relevant work experience in desktop support is preferred. If you meet the qualifications and have the necessary experience, we look forward to receiving your application for this exciting opportunity.,
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posted 3 weeks ago

Manager QA

Reserve Bank Information Technology Private Limited (ReBIT)
experience12 to 17 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Quality Engineering
  • Test Planning
  • IT infrastructure
  • API testing
  • Automation testing
  • Performance testing
  • Functional testing
  • STLC phases
  • Core Banking System
  • User Acceptance Testing UAT
  • DevOps services
  • UIUX testing
  • DB testing
Job Description
As the Manager QA at the company, your role will involve providing leadership and guidance to testing resources throughout all testing phases and levels. You will partner with the ReBIT Project Management Team to define the overall test approach and tasks for projects. Your responsibilities will also include estimating the overall QA effort for projects, reviewing and analyzing estimates provided by QAs, and developing test strategies and approaches with input from Test Leads and Business Analysts. Key Responsibilities: - Provide leadership and direction to testing resources - Partner with ReBIT Project Management Team on test approach and tasks - Estimate overall QA effort for projects - Develop test strategy and approach for projects - Manage resource allocations - Ensure appropriate project meetings are scheduled - Serve as escalation point for QA team issues - Coach and provide directions to QA team - Escalate issues to CoE Leads - Ensure execution of all testing phases as per the test plan - Ensure testing preparation, review, and execution are done as per standards - Define test strategies for various testing types - Ensure team motivation through awards and recognition - Conduct annual appraisals and quarterly reviews Qualifications Required: - Bachelor's degree in any engineering discipline/ MCA / M. Tech - 12-17 years of experience in IT Product and Services stream - Strong hands-on experience in all STLC phases (Waterfall/Agile) - Experience in Core Banking System Quality Engineering - 5 to 7 years of experience in enterprise-level application testing - Strong experience in Test Planning and estimations - Exposure to IT infrastructure and DevOps services - Experience in User Acceptance Testing (UAT) - Strong communication, presentation, and interpersonal skills - Relevant Technology and Process Certifications Location: Mumbai / Navi Mumbai Employment Type: Full-time fixed-term contract exclusively for ReBIT, initially for five years, extendable by mutual consent.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Thane, All India
skills
  • Event Management
  • Team Management
  • Training
  • Performance Management
  • Service Level Management
  • Incident Management
  • Process Improvement
  • Leadership
  • Collaboration
  • Decision Making
  • Customer Partnerships
Job Description
As an Infrastructure Engineering - Sr Professional I at Fiserv, your role will involve leading, managing, mentoring, and developing a team of Event Management Operators. Your responsibilities will include: - Identifying, developing, and implementing individual and team training plans - Managing staff rostering to ensure optimum coverage - Setting team objectives aligned with corporate goals - Ensuring adherence to Operational and Service Level Agreements - Managing alert configurations and Knowledge document reviews - Conducting effective handovers between teams - Building and maintaining relationships with internal stakeholders - Providing reporting on team performance - Executing Major Incident Management process - Participating in process improvement reviews - Scheduling BAU activities for the shift team - Completing KPI and SLA Reporting as needed To succeed in this role, you should: - Display effective leadership and build a strong team culture - Demonstrate collaborative behaviors and accountability for team performance - Drive for service excellence and self-development - Possess strong team leadership skills and sound decision-making abilities - Develop customer partnerships and have the ability to see the Big Picture Thank you for considering employment with Fiserv. To apply, please use your legal name, complete the profile step-by-step, and attach your resume. Fiserv is committed to diversity and inclusion. Please note that Fiserv does not accept resume submissions from agencies outside of existing agreements. Beware of fraudulent job postings not affiliated with Fiserv, as they may target personal information or financial details. Any communication from a Fiserv representative will come from a legitimate Fiserv email address. As an Infrastructure Engineering - Sr Professional I at Fiserv, your role will involve leading, managing, mentoring, and developing a team of Event Management Operators. Your responsibilities will include: - Identifying, developing, and implementing individual and team training plans - Managing staff rostering to ensure optimum coverage - Setting team objectives aligned with corporate goals - Ensuring adherence to Operational and Service Level Agreements - Managing alert configurations and Knowledge document reviews - Conducting effective handovers between teams - Building and maintaining relationships with internal stakeholders - Providing reporting on team performance - Executing Major Incident Management process - Participating in process improvement reviews - Scheduling BAU activities for the shift team - Completing KPI and SLA Reporting as needed To succeed in this role, you should: - Display effective leadership and build a strong team culture - Demonstrate collaborative behaviors and accountability for team performance - Drive for service excellence and self-development - Possess strong team leadership skills and sound decision-making abilities - Develop customer partnerships and have the ability to see the Big Picture Thank you for considering employment with Fiserv. To apply, please use your legal name, complete the profile step-by-step, and attach your resume. Fiserv is committed to diversity and inclusion. Please note that Fiserv does not accept resume submissions from agencies outside of existing agreements. Beware of fraudulent job postings not affiliated with Fiserv, as they may target personal information or financial details. Any communication from a Fiserv representative will come from a legitimate Fiserv email address.
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posted 3 weeks ago

IT - Email Marketing

TOPTRAINING CONFERENCES PRIVATE LIMITED
experience15 to 24 Yrs
Salary10 - 22 LPA
location
Mumbai City
skills
  • it support
  • email
  • email support
  • email marketing
Job Description
Job Title: Email Marketing Support  Location: Mumbai Department: IT / Marketing Technology Shift Timings: 12:00 PM 9:00 PM Notice Period:  Immediate - 15 days  About Us TT Lifesciences is a global leader in professional training and coaching, dedicated to delivering impactful business events and solutions across industries. We are looking for a skilled IT Administrator with expertise in enterprise IT management and email marketing technology support to join our growing team. Company Website:https://www.ttgroupworldwide.com  Key Responsibilities IT & Email Marketing Support Support marketing teams with configuration, integration, and troubleshooting of email marketing platforms (e.g., Mailchimp, HubSpot, Salesforce Marketing Cloud, AWS SES, Zoho Campaigns). Manage domain authentication protocols (SPF, DKIM, DMARC) to ensure high email deliverability, sender reputation, and compliance with best practices. Assist in managing subscriber databases, segmentation, and automation workflows across multiple tools and platforms. Monitor campaign performance metrics, identify delivery bottlenecks, and troubleshoot technical issues impacting open and click rates. Collaborate with marketing, analytics, and CRM teams to ensure accurate tracking, reporting, and seamless data synchronization. Maintain email-sending infrastructure, coordinating with IT vendors or DNS providers for configuration, IP warm-up, and troubleshooting. Implement A/B testing and deliverability optimization strategies to enhance engagement and conversion performance. Ensure compliance with GDPR, CAN-SPAM, and other data privacy regulations, maintaining clean and secure mailing lists. Oversee API integrations between email tools, CRMs, and analytics platforms to streamline campaign automation and data flow. Develop and maintain standard operating procedures (SOPs) for campaign setup, testing, and deployment. Provide technical support and training to marketing team members on using email tools effectively and troubleshooting common issues. Conduct periodic deliverability audits, including blacklist monitoring and IP/domain reputation checks. Collaborate on personalization and dynamic content strategies to improve audience targeting and engagement. Work with creative teams to ensure HTML templates are optimized for rendering across devices and email clients. Document and communicate best practices for campaign testing, tracking, and reporting to enhance operational efficiency.  Candidate Specifications Bachelors degree in Information Technology, Computer Science, or a related field. 6+ years of experience in IT administration, including 3+ years specifically supporting email marketing platforms. Strong understanding of email protocols, DNS management, and marketing automation tools. Proficiency in Windows/Linux systems, networking, and cloud services (Microsoft 365, Azure). Excellent analytical, communication, and documentation skills.  Required Certifications Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Modern Desktop Administrator Associate Additional certifications such as CompTIA Security+, Cisco CCNA, or Google Workspace Admin are a plus.  Preferred Skills Experience with CRM systems (Zoho, Salesforce, HubSpot) and marketing analytics tools. Familiarity with HTML/CSS for troubleshooting email templates. Knowledge of cybersecurity best practices and compliance standards. Ability to work cross-functionally and manage multiple projects simultaneously.  What We Offer Competitive salary and benefits. Opportunity to work across IT and digital marketing domains. Exposure to modern marketing and cloud technologies. A collaborative, technology-driven work environment.  Interested candidates share application- singh.anjali@ttlifesciences.com 
posted 2 weeks ago

It Officer

DATRAX SERVICES PRIVATE LIMITED
experience2 to 4 Yrs
Salary1.0 - 4.0 LPA
location
Mumbai City
skills
  • it infrastructure
  • system administration
  • server management
  • firewall administration
  • network administration
  • it support
  • windows server
  • it asset management
  • it operations
  • desktop support
Job Description
Position: IT Officer Location: Andheri, Mumbai Experience: 2 to 4 years CTC: Up to 4 LPA Department: IT Job Description: We are looking for an experienced IT Officer to handle IT infrastructure support, including hardware, software, server management, and networking. Key Responsibilities: Provide IT infrastructure support (hardware & software). Implement and manage servers, networks, and system configurations. Handle software implementation and troubleshooting. Create and manage domain policies, users, and Windows policies. Configure and manage Microsoft 365 / Outlook accounts (archival, repair, backup). Manage data backups on disk and cloud using backup software. Monitor and manage firewalls, routers, MPLS, and internet leased lines. Oversee antivirus, security systems, CCTV, and patch management. Track IT assets, AMC renewals, and software licenses. Manage Zoom and Teams meetings and provide user support. Ensure compliance during IT audits. Exposure to ERP systems and SQL databases is an added advantage. Qualification: B.Tech / M.Tech / B.Sc with relevant IT certifications. Experience in managing IT infrastructure, networking, and software troubleshooting. Skills & Competencies: Strong understanding of IT infrastructure and network management. Excellent troubleshooting and problem-solving skills. Good communication and coordination abilities.
posted 2 months ago

Customer Service Executive (Sales)

FUTURE CARE HR SERVICES PRIVATE LIMITED
experience1 to 3 Yrs
Salary2.0 - 3.0 LPA
location
Mumbai City, Thane+1

Thane, Dombivali

skills
  • customer service operations
  • customer service management
  • customer service
Job Description
Key Responsibilities: Handle inbound and outbound calls, emails, and chats to engage potential and existing customers. Explain IT products, software solutions, or services to prospective clients. Understand customer requirements and recommend suitable IT products or solutions. Assist the Sales and Business Development teams with lead generation, quotations, and proposals. Maintain accurate and updated customer records in the CRM system. Follow up with clients for quotations, renewals, feedback, and cross-selling opportunities. Coordinate with the technical and operations teams for demos, onboarding, and service delivery. Achieve monthly/quarterly sales and customer satisfaction targets. Prepare regular sales performance and follow-up reports. Ensure excellent after-sales service and support to maintain long-term client relationships.  Key Skills & Competencies: Excellent communication and interpersonal skills. Strong persuasion and negotiation abilities. Good understanding of IT products, software solutions, or SaaS services. Experience in telesales, inside sales, or customer success (preferably in IT). Ability to multitask and handle customer queries efficiently. Self-motivated with a goal-oriented mindset. Good presentation and reporting skills.  Qualifications: Graduate in any discipline (BBA, B.Com, B.Sc., BCA, or B.Tech preferred). 13 years of experience in customer service, inside sales, or tele-sales (IT industry preferred). Basic technical knowledge of software, cloud, or IT infrastructure is an added advantage.  
posted 2 months ago
experience8 to 12 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Linux tools
  • Agile methodologies
  • Velocis
  • Kubernetes
  • Python
  • Go
  • Bash
  • Cloud infrastructure
  • Overwatch
  • Aegis
  • AI frameworks
  • Terraform
  • AIML deployment
  • Cloud automation
Job Description
As an experienced Operations Service Delivery - Project Manager in the AI acceleration industry with a focus on Linux tools and cloud infrastructure, your role involves the following key responsibilities: - Lead the planning, execution, and delivery of Gen AI cloud infrastructure projects, ensuring alignment with strategic objectives and client requirements. - Employ agile methodologies to effectively manage project timelines, resources, and deliverables. - Provide expert guidance on the integration and deployment of Gen AI solutions within cloud environments, utilizing platforms such as Velocis, Overwatch, and Aegis. - Oversee the design and implementation of scalable, secure, and efficient cloud infrastructures using Linux-based tools and technologies. - Maintain strong relationships with clients, ensuring clear communication of project progress, risks, and mitigation strategies. - Collaborate with internal teams and stakeholders to align project objectives with business needs. - Allocate and manage resources across multiple projects, optimizing team performance and skill utilization. - Mentor and develop team members, fostering a culture of continuous improvement and technical excellence. - Identify potential project risks and proactively implement mitigation strategies to ensure successful delivery. - Address and resolve technical challenges related to cloud infrastructure and Gen AI integrations. Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or a related field. - Over 8 years of experience in service delivery management within the cloud infrastructure industry, focusing on Linux-based tools and technologies. - Proven expertise in delivering Gen AI solutions, with a deep understanding of AI frameworks and cloud integration. - Strong leadership and team management skills in a fast-paced environment. - Excellent communication and interpersonal skills for effective engagement with technical and non-technical stakeholders. - In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud) and experience with orchestration tools like Kubernetes and Terraform. - Proficiency in programming and scripting languages (Python, Go, Bash) for cloud automation. - Experience with AI/ML deployment in cloud environments and scalable AI solutions using cloud services. *Note: The job description does not contain any additional details about the company.*,
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posted 3 weeks ago
experience10 to 14 Yrs
location
Thane, All India
skills
  • Cloud Computing
  • Network Architecture
  • IT Operations
  • ITIL
  • DevOps
  • Automation Tools
  • IT Infrastructure Strategy Operations
  • Cloud Data Center Management
  • Cybersecurity Compliance
  • Network IT Support Management
  • Vendor Stakeholder Management
  • Leadership Team Development
  • Cybersecurity
Job Description
As the Director of IT Infrastructure Management, you will play a crucial role in ensuring the high availability, security, and scalability of the organization's IT infrastructure. Your responsibilities will include strategic planning, team leadership, vendor management, and ensuring compliance with industry standards. Key Responsibilities: - Develop and implement a strategic roadmap for IT infrastructure alignment with business objectives. - Oversee IT infrastructure operations, including data centers, cloud platforms, network, and security to ensure high availability, reliability, and performance. - Lead cloud migration and hybrid cloud management strategies (AWS, Azure, GCP) while managing data center operations and disaster recovery. - Implement security best practices to protect against cyber threats and ensure compliance with regulatory requirements. - Oversee enterprise-wide network architecture and IT service management processes for minimal downtime and fast issue resolution. - Collaborate with vendors, negotiate contracts, and manage service level agreements while aligning IT with business needs. - Lead and mentor IT infrastructure teams, driving automation, efficiency improvements, and upskilling initiatives. Qualifications Required: - Bachelors/Masters degree in Computer Science, IT, or a related field. - 10+ years of experience in IT infrastructure management, with at least 5 years in a leadership role. - Expertise in cloud computing (AWS, Azure, GCP), network architecture, cybersecurity, IT operations, ITIL, DevOps, and automation tools. - Experience in managing enterprise IT budgets, vendor negotiations, with excellent leadership, communication, and strategic planning skills. For interested candidates, please share your CVs with prachi.variya@infojinionsulting.com. As the Director of IT Infrastructure Management, you will play a crucial role in ensuring the high availability, security, and scalability of the organization's IT infrastructure. Your responsibilities will include strategic planning, team leadership, vendor management, and ensuring compliance with industry standards. Key Responsibilities: - Develop and implement a strategic roadmap for IT infrastructure alignment with business objectives. - Oversee IT infrastructure operations, including data centers, cloud platforms, network, and security to ensure high availability, reliability, and performance. - Lead cloud migration and hybrid cloud management strategies (AWS, Azure, GCP) while managing data center operations and disaster recovery. - Implement security best practices to protect against cyber threats and ensure compliance with regulatory requirements. - Oversee enterprise-wide network architecture and IT service management processes for minimal downtime and fast issue resolution. - Collaborate with vendors, negotiate contracts, and manage service level agreements while aligning IT with business needs. - Lead and mentor IT infrastructure teams, driving automation, efficiency improvements, and upskilling initiatives. Qualifications Required: - Bachelors/Masters degree in Computer Science, IT, or a related field. - 10+ years of experience in IT infrastructure management, with at least 5 years in a leadership role. - Expertise in cloud computing (AWS, Azure, GCP), network architecture, cybersecurity, IT operations, ITIL, DevOps, and automation tools. - Experience in managing enterprise IT budgets, vendor negotiations, with excellent leadership, communication, and strategic planning skills. For interested candidates, please share your CVs with prachi.variya@infojinionsulting.com.
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posted 2 months ago
experience7 to 11 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Google Cloud Platform
  • Azure
  • IT Infrastructure
  • Cloud Computing
  • Cloud Security
  • Compliance
  • Governance
  • DevOps
  • Automation
  • Cloud Architect
  • GCP Services
  • Infrastructure as Code
  • CICD Pipelines
  • Cloud Transformation Engagements
  • Cloud FinOps
Job Description
As a Cloud Architect at IKS Health, you will play a crucial role in designing, implementing, and managing scalable, secure, and reliable cloud solutions primarily on Google Cloud Platform (GCP) and Azure. Your expertise will be utilized to lead cloud transformation initiatives and provide technical leadership on all cloud-related matters. **Key Responsibilities:** - Architect, design, and deliver large-scale, high-availability, and fault-tolerant systems on GCP and Azure. - Lead enterprise cloud strategy and migration efforts to GCP and Azure from on-premise or other clouds. - Provide technical leadership and hands-on support in designing complex GCP and Azure solutions. - Establish cloud architecture frameworks, best practices, and governance. - Define and implement best practices for GCP and Azure deployments, security, cost optimization, and scalability. - Collaborate with development, operations, and security teams to automate infrastructure and application delivery. - Support the team in troubleshooting complex operational issues on the cloud. - Ensure that architectural decisions align with enterprise architecture standards. - Evaluate and integrate third-party solutions to complement native GCP and Azure offerings. - Provide GCP technical leadership in client meetings, proposals, and PoCs. - Create architecture diagrams, documentation, and deployment templates using Infrastructure as Code (IaC) tools like Terraform or Deployment Manager. - Stay updated with the latest GCP and Azure services, trends, and proactively suggest improvements. **Required Skills & Qualifications:** - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 10+ years of knowledge in IT Infrastructure, with 7+ years of experience in cloud computing, specifically with 3+ years focused on Google Cloud Platform. - Mandatory GCP Certifications such as Professional Cloud Architect, and preference for Professional Cloud DevOps Engineer. - Proficiency in GCP services like Compute Engine, Cloud Storage, BigQuery, VPC, GKE, IAM, Pub/Sub, Cloud Functions, etc. - Strong knowledge of cloud security, compliance, and governance. - Experience with Infrastructure as Code tools like Terraform, Deployment Manager, or similar. - Hands-on experience with CI/CD pipelines, DevOps, and automation. - Familiarity with other cloud platforms like Azure is a definite plus. - Experience leading end-to-end cloud transformation engagements. - Good understanding of Cloud FinOps and knowledge of one of the FinOps tools.,
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posted 2 months ago

Manager IT

GHC Hospitals
experience5 to 9 Yrs
location
Thane, Maharashtra
skills
  • IT support
  • MS Office
  • Hardware troubleshooting
  • Patch management
  • IT asset management
  • Network troubleshooting
  • Email configuration
  • Antivirus software
  • Operating system installations
  • Network printers
  • EHRHIS systems support
  • Telecommunication services management
  • Cybersecurity protocols
  • Training staff on IT operations
Job Description
As an experienced candidate with a background in hospital IT support, your role at GHC Hospitals will involve various responsibilities to ensure the smooth operation of the IT infrastructure. Key Responsibilities: - Configure and manage corporate email accounts for staff. - Provide support for mailing clients such as Outlook and Thunderbird. - Install, configure, and troubleshoot antivirus software, MS Office, and other essential applications. - Troubleshoot desktop and laptop hardware issues. - Perform operating system installations and troubleshooting, primarily focusing on Windows OS. - Set up and troubleshoot network printers and scanners. - Conduct timely patch management for all end-user devices. - Maintain updated inventories of IT assets and software licenses. - Diagnose and resolve network-related issues, including LAN, WAN, and internet connectivity problems. - Ensure minimal downtime for all application and hardware platforms. - Monitor and maintain the hospital-wide IT infrastructure. - Support electronic health record (EHR/HIS) systems, PACS, and other clinical software. - Manage and coordinate all telecommunication services and billing. - Liaise with vendors and service providers for repairs, service renewals, and hardware procurement. - Implement cybersecurity protocols to ensure data protection compliance. - Monitor antivirus updates, firewall configurations, and security patches. - Provide on-site IT support to doctors, nurses, and admin staff. - Train staff on basic IT operations and software usage. In addition to the key responsibilities outlined above, GHC Hospitals is committed to providing a supportive work environment and offers benefits such as Provident Fund, day shift schedules, performance bonuses, and yearly bonuses. You will be based at GHC Hospitals located on Thane Shil Road, Kausa, Mumbra, Thane, Maharashtra 400612. We look forward to welcoming you to our team at GHC Hospitals.,
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posted 2 months ago
experience12 to 16 Yrs
location
Navi Mumbai, Maharashtra
skills
  • AWS
  • Azure
  • DevOps
  • Leadership
  • People Management
  • Collaboration
  • Platform Engineering
  • CICD
  • SRE
  • Observability
  • Middleware Management
  • DR Strategy
  • Strategic Alignment
Job Description
As the Senior Manager, Cloud Services at Morningstar, you will play a crucial role in advancing the cloud-first, platform-driven, and modernization strategy of the company. Your leadership across multiple engineering disciplines and platform services will ensure strong governance, operational excellence, and reliable product delivery. By maintaining tested DR readiness, you will enable faster product delivery, improved observability, and cost efficiency aligning technology outcomes with strategic business goals and global operational priorities. **Key Responsibilities:** - Lead the design, implementation, and management of cloud guardrails, governance frameworks, and compliance scanners for security, standardization, and operational excellence. - Drive standardization of cloud platforms across AWS, Azure, and GCP to ensure consistent architecture, tooling, and governance. - Oversee FinOps practices to optimize cloud costs, utilization, and visibility. - Evaluate and leverage AI-driven solutions to enhance automation, predictive capabilities, and operational efficiency. - Maintain deep architectural knowledge of AWS and Azure services to guide teams on scalability, innovation, and cost optimization. - Ensure robust Disaster Recovery (DR) strategies are defined, tested, and executed regularly for all cloud services. **Qualifications & Experience:** - Bachelor's degree in Computer Science, Information Technology, or related field (Masters preferred). - 12+ years of experience in IT Infrastructure, Cloud, or Platform Engineering, with at least 5 years in a senior leadership role. - Proven expertise in AWS and Azure, including architecture, governance, cost optimization, and operational best practices. - Strong understanding of platform engineering, shared services, and platform service management. - Experience with DevOps, CI/CD, and automation platforms (Harness, Jenkins, GitHub Actions). - Exposure to SRE principles, observability platforms, and middleware management. - Demonstrated ability to drive large-scale projects efficiently across multiple technical domains. - Excellent reporting and presentation skills to provide executive insights. - Experience implementing and testing Disaster Recovery (DR) strategies across cloud, platform, and operational services. Morningstar is an equal opportunity employer with a hybrid work environment that promotes collaboration and engagement among global colleagues. Join us to be part of a team that values innovation, technical excellence, and collaboration in a culture of ownership and accountability.,
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posted 4 days ago

Sr. Team Member - End User Support

Star Union Dai-ichi Life Insurance Company Limited
experience8 to 12 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Infrastructure support
  • Endpoint security
  • Patch management
  • SCCM
  • Service Desk
  • Compliance management
  • Performance monitoring
  • Leadership
  • Team management
  • Communication skills
  • Stakeholder management
  • Vendor management
  • Project coordination
  • IT endpoint management
  • Asset lifecycle management
  • Microsoft Intune
  • Desktop Central
  • Network coordination
  • Server coordination
Job Description
As an experienced IT professional with over 8 years of experience in endpoint management and infrastructure support, you will be responsible for a wide range of technical, operational, leadership, and management tasks. Your expertise should include: - Managing a large number of endpoints (3,000+) across multiple locations with a strong focus on endpoint security, patch management, and asset lifecycle management. - Utilizing tools such as Microsoft Intune, SCCM, Desktop Central, Service Desk, or similar solutions for effective endpoint management. - Coordinating network and server activities to ensure seamless integration of endpoints. In terms of operational scope, you will be expected to manage a significant number of branches (100+) and support a large employee base (6,000+ users). Your role will involve ensuring compliance, standardization, and performance monitoring across all endpoints. As a leader and manager, you should demonstrate the ability to lead a team of 5 or more members effectively. This includes task allocation, performance tracking, and ensuring timely project delivery. Strong communication, coordination, decision-making, and stakeholder management skills are essential for success in this role. Preferred qualifications for this position include ITIL certification or equivalent process knowledge, as well as experience in vendor management and project rollout coordination.,
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