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Were Hiring: IT Manager Compliance (Contact Centre COE) Company: Bajaj Finance Limited Experience: 34 Years Salary: Up to 5 LPA Send Your Resume- omsai.bura@bizsupportc.com Are you passionate about ensuring data security, compliance, and governance in a fast-paced digital environment Join Bajaj Finance Limited as an IT Manager Compliance (Digital Platforms, Contact Centre COE) and be at the forefront of strengthening our information and physical security controls across our expanding contact centre network.  Key Responsibilities: Review and analyze internal & external audit reports (Infosec, TPSG, Outsourcing, etc.)  Identify non-compliance areas and drive timely closure of audit observations  Track open/closed findings and maintain proper documentation and evidence  Drive implementation of data security protocols (DLP, encryption, access controls)  Monitor compliance with Infosec standards such as ISO 27001 & SOC 2  Validate firewall and endpoint security controls (antivirus, patching, USB restrictions)  Conduct periodic checks on data handling and physical security (CCTV, access, visitor logs)  Coordinate with IT, Admin, and Vendor Partners to ensure timely remediation  Liaise with internal teams to manage incident response and policy adherence  Deliver training and awareness sessions on compliance and security best practices  What Were Looking For:  Bachelors in Computer Engineering / BSc IT / related field  3-4 years experience in IT support, information security, or compliance  Strong understanding of ISO 27001, SOC 2, and cybersecurity best practices  Excellent communication, stakeholder coordination, and problem-solving skills  If youre ready to play a key role in ensuring compliance excellence within one of Indias leading NBFCs wed love to hear from you!

As a Senior Security Consultant at Barclays, you will lead the evolution of the digital landscape, driving innovation and operational excellence. Your role will involve designing and implementing security changes across diverse business areas, technologies, and platforms while delivering Security Solutions Consultancy services. You will collaborate with stakeholders to deliver secure, cost-effective solutions that mitigate risks and minimize rework. Additionally, you will identify opportunities to enhance CSO capabilities, provide security guidance to stakeholders, and support projects throughout the system development lifecycle to address and articulate information security risks. Key Responsibilities: - Lead the evolution of the digital landscape by designing and implementing security changes across diverse business areas, technologies, and platforms. - Deliver Security Solutions Consultancy services and collaborate with stakeholders to provide secure, cost-effective solutions. - Identify opportunities to enhance CSO capabilities and support projects throughout the system development lifecycle. Qualifications Required: - Strong technical expertise in cyber domains like cryptography, application security, and IT networks. - Knowledge of information security frameworks (e.g., ISO 27001/2, NIST, PCI DSS) and relevant security qualifications. - Solid understanding of security solutions from people, process, and technology perspectives. - Excellent relationship, communication, and stakeholder management skills. - Understanding of application design and architecture principles. The role is based in the Pune office. Purpose of the Role: The purpose of the role is to enable secure by design, supporting the bank's change programs, design and implement secure systems and architecture across various security domains. These include data security, security risk management, asset security, security architecture and engineering, communications and networks, security operations, software development, security assurance testing, identity and access management (IAM). Accountabilities: - Control function or security guild responsible for technology change oversight and governance. - Execution of security risk assessments and building threat models during the change & development lifecycle. - Enablement of DevSecOps by providing engagement channels for customers and stakeholders. - Support and guidance to CISO, CIO, and Product Team functions. - Collaboration with stakeholders and IT teams to support incident response and investigations. - Participation in the development and maintenance of security policies, standards, and procedures. Vice President Expectations: - Advise key stakeholders on functional and cross-functional areas of impact and alignment. - Manage and mitigate risks through assessment in support of the control and governance agenda. - Demonstrate leadership and accountability for managing risk and strengthening controls. - Create solutions based on sophisticated analytical thought and in-depth analysis. - Seek out, build, and maintain trusting relationships with internal and external stakeholders. Barclays values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive, are expected to be demonstrated by all colleagues.,

Role Overview: You will be responsible for supporting Network and Security operations in a rotational shift model, closely collaborating with Production IT for daily support. Your ownership will be crucial in ensuring the uptime of Office and Production Networks, which is essential for car production. You will maintain standards, compliance topics, and safety measures to safeguard internal data, along with configuring, maintaining, supporting, and optimizing all network & security devices, both new and existing. Additionally, you will be responsible for ensuring daily operations and implementing new projects in Production areas. Key Responsibilities: - Support Network and Security operations - Implement switching, routing, and network concepts - Handle wireless technologies and Internet devices - Manage security technologies such as Firewalls, NAC, IPS, and Radius servers - Utilize ITIL Service Management practices - Demonstrate proficiency in Project Management - Possess a background in Manufacturing IT and general IT knowledge Qualifications Required: - 5 to 7 years of experience in supporting Network and Security operations - Strong knowledge of switching, routing, and network concepts - Familiarity with wireless technologies and Internet devices - Experience with security technologies like Firewalls, NAC, IPS, and Radius servers - Proficiency in ITIL Service Management and Project Management - Background in Manufacturing IT and general IT,

As a highly skilled engineer for the Digital Operations Center (DOC) team at CrowdStrike, you will be responsible for managing end-to-end incident lifecycles in a 24/7/365 environment. Your critical role will involve proactive monitoring, incident detection, team coordination, communication, documentation, shift management, and continuous improvement to ensure the stability, performance, and reliability of the IT network and product services. - Proactive Monitoring: Utilize internal dashboards to monitor support ticket volumes, IT infrastructure performance, and product/sensor health metrics to identify potential issues before they impact operations. - Incident Detection and Escalation: Swiftly identify anomalies or incidents, determine the severity, and escalate complex issues to Sr. DOC Analysts for resolution. - Team Coordination: Serve as the central point of contact for technology incidents, escalate issues to relevant teams, and ensure timely resolution. - Communication: Maintain clear communication with internal stakeholders, provide updates on ongoing incidents, and collaborate with Incident Commander for executive-level communication. - Documentation and Reporting: Keep detailed records of incidents, actions taken, and resolutions, contribute to post-incident reviews, and provide insights for continuous improvement. - Shift Management: Work in rotational shifts to provide 24/7 coverage, ensuring smooth handovers between shifts. - Continuous Improvement: Actively participate in refining monitoring tools, processes, and protocols to enhance the effectiveness of the Digital Operations Center. - Bachelors degree in Engineering, Computer Science, Information Technology, or a related field - Minimum 6 years of experience in Digital Operations Center (DOC) or similar environment like NOC or IT Operations - Experience with monitoring tools, network protocols, systems, and infrastructure - Strong problem-solving, analytical, communication, and interpersonal skills - Ability to work under pressure, manage multiple priorities, and proficiency in scripting languages like Python and Bash - Familiarity with ITIL practices, incident command system (ICS) principles, and industry certifications such as CCNA, CCNP - Willingness to work in a high-stress, fast-paced environment and in rotational shifts,

As an IT Network Engineer at Corning, you will play a vital role in maintaining and optimizing the company's network infrastructure to ensure stability, integrity, security, and efficiency. Your responsibilities will include collaborating with other IT teams, troubleshooting network issues, implementing new technologies, and ensuring global standards are met. **Key Responsibilities:** - Serve as a network subject matter expert in a complex global network environment. - Support network solutions such as routing, switching, SDWAN, DDI, etc. - Monitor and maintain network infrastructure for optimal performance. - Troubleshoot and resolve network issues promptly to minimize downtime. - Collaborate with cross-functional IT teams for troubleshooting purposes. - Keep network processes and procedures documentation up to date. - Perform root cause analysis on issues and implement preventative measures. - Work with Architect and Engineering teams to enhance network reliability and performance. - Possess proficiency in application transport and network infrastructure protocols like EIGRP, BGP, and OSPF. - Evaluate and refine handover and training documentation from engineering teams. - Participate in on-call rotation for after-hours network support. **Qualifications Required:** - A 4-year degree in Information Technology or equivalent education and experience. - Experience with network monitoring and management tools. - 3+ years of experience in analyzing requirements for supporting network devices in a large enterprise environment. - 5+ years of experience in Data Center and/or WAN network functions in an enterprise-class environment. - 3+ years of supporting large enterprise network environments. - Strong understanding of network protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs). - Experience with automation and coding for network changes is highly desirable. - Proficiency in configuring and managing network devices like routers, switches, and wireless equipment. - Familiarity with monitoring/alerting/forensic tools such as SolarWinds, NetBrain, CACTI, and Wireshark. - Knowledge of network security practices and tools like NAC. - Relevant certifications like CCNA, CCNP are a plus. - Ability to work independently and collaboratively in a global team. - Strong problem-solving, analytical, communication, and interpersonal skills. Corning is a global innovator in glass, ceramic, and materials science, offering endless opportunities for technological advancements. As an IT Network Engineer at Corning, you will have the chance to contribute to the company's mission of pushing boundaries and shaping the future. The role may involve up to 30% travel, including potential international destinations. Join Corning in breaking through limitations and driving innovation forward.,

As a Dy Mgr/Manager in the ITP department of the F/IT/L division located in Pune and Chhatrapati Sambhajinagar plant, your role involves overseeing and improving the Production IT applications Architecture. You will be responsible for staying updated on the latest trends and technologies to enhance IT services and business processes. Your tasks will include creating system architecture and design, conducting risk analysis, and devising mitigation plans for new changes in the production IT area. Additionally, you will coordinate with global support teams, stakeholders, vendors, and internal plant teams to implement changes effectively. It is also your responsibility to prepare action plans, update system change information, and ensure timely closure of changes in the tool. Key Responsibilities: - Designing technical architecture to meet business requirements - Conducting risk analysis and developing mitigation plans - Coordinating with global support teams, stakeholders, vendors, and internal plant teams - Preparing action plans for implementing changes in the Production IT area - Updating system change information and closing changes in the tool Qualifications Required: - 10 to 14 years of experience in IT applications architecture - Proficiency in creating system architecture and design - Experience in project planning, scheduling, and change management - Technical expertise in IT security, ITIL/ITSM, database management (Microsoft SQL, Oracle, DB2), servers, and IT network Please note that this position is on roll employment type.,

As the Manager InfoSec, your role will involve leading the Security function at the company and serving as the subject matter expert to manage the overall information security. You will define the roadmap for security technologies and standards for the organization for the next 12 to 24 months. Your key responsibilities will include: - Establishing the security architecture, standards, technology stack, and frameworks for internal/external applications and products. - Ensuring the security posture at a desired level and planning for business continuity at critical failure points. - Leading complex, large-scale programs to drive security culture change. - Ensuring compliance with security standards like NIST, SOC2, HIPPA, ISO, MITRE. - Conducting accreditation interviews, risk assessments, and technical analyses to identify areas of risk and non-compliance. - Keeping the company's network and security systems up to date and creating documentation for security-related information, incident response, and disaster recovery plans. Qualifications required for this role: - Minimum two industry-leading certifications like CISA, CISSP, CGEIT, ECH. - Experience in finance domains such as broking, insurance, wealth management. - Experience in managing corporate risk control, security, and compliance. - Experience in setting up and maintaining security functions. - Demonstrated ability in decision-making, project management, and prioritization. - Hands-on ability to execute independently. - 12-15 years of related experience in Information Security, risk, compliance, or similar position. If you are based in Mumbai and possess the required qualifications and experience, you could be the ideal candidate for this role.,

Role Overview: As the IT Lead for Campus Infrastructure at Daskalos, you will be responsible for overseeing the end-to-end campus IT build-outs and steady-state operations. Your role will involve leading various technical aspects including networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops to ensure quality, adherence to timelines, and day-one readiness. Key Responsibilities: - Build & Commissioning: - Conduct site surveys, review HLD/LLD, coordinate MEP/fit-out, and produce BoM/BoQ deltas. - Oversee racks/IDF/MDF, structured cabling, labeling, certification, power supply, and environmental sensors. - Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs. - Network, Wi-Fi & Security: - Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC, VLANs/QoS. - Validate Wi-Fi design, including heatmaps, AP placement, RF tuning, and capacity planning. - Implement segmentation, baseline hardening, and integrate with SIEM/NMS. - Classroom AV & Campus Systems: - Install/maintain classroom AV, lecture capture, room schedulers, and digital signage. - Coordinate access control, CCTV, VMS, and emergency paging integration with the IT network. - Identity, Endpoints & Services: - Build images, manage MDM/UEM, printers, and shared devices. - Support SSO and directory integrations with LMS/SIS/library systems. - Own backup/restore runbooks for campus services and participate in DR tests. - Operations, Quality & Vendors: - Run daily operations, monitoring, patching, capacity management, and asset updates. - Drive SLA reporting, problem analysis, and continuous improvement. - Direct partners on-site and manage deliveries, punchlists, and RMAs. - Produce clear documentation including as-builts, configs, diagrams, runbooks, and change records. Key Objectives (First 6-12 Months): - Commission day-one IT for assigned campus(es) on schedule and within budget. - Achieve 99.9% uptime for core services with a P1 MTTR of 60 minutes. - Validate 100% teaching-space Wi-Fi performance as per design specifications. - Establish ITIL-aligned operations, monitoring, and documentation. - Close build punchlists and audit findings within 30 days. Qualifications Required: - 6-10+ years of hands-on IT infrastructure experience with a greenfield campus or large office setup in India. - Deep technical expertise in networking, Wi-Fi, AV/Security, Identity/Endpoints, and Ops/Observability. - Strong ownership, initiative, and quality orientation with excellent documentation and communication skills. - Preferred certifications include CCNP/CCNA, CWNA/CWDP, ITIL Foundation, NSE4/PCNSA, MD-102, or VCP. - Bachelor's degree in Engineering/Computer Science or equivalent experience.,

As Head IT, you will play a crucial role in driving the technology strategy of the company, focusing on introducing automation and digital solutions to enhance banking services. Your responsibilities will include shaping the technological landscape, streamlining processes, and leveraging cutting-edge technology effectively. You will lead the IT transformation by implementing the new CBS Solution, optimizing the IT network for efficiency and reliability, and designing automation solutions across various banking functions. Additionally, you will evaluate emerging technologies for cost efficiency, oversee the IT infrastructure for scalability and security, and drive digital transformation initiatives such as mobile banking and online services. Establishing robust data analytics practices and cybersecurity frameworks will also be part of your key responsibilities. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or MCA - Minimum of 15 to 20 years of experience in a senior technology leadership role within the banking industry - Proven track record of successfully implementing automation and digitization initiatives - Familiarity with banking operations, regulations, and compliance requirements - Demonstrated expertise in managing IT infrastructure and cybersecurity - Excellent execution and problem-solving abilities The company expects you to develop and implement the overall IT strategy aligned with business objectives and regulatory requirements, ensuring that the IT roadmap supports future growth, customer experience, and operational efficiency. You will also be responsible for governance, risk, and compliance, overseeing cybersecurity policies, disaster recovery plans, and compliance with regulatory guidelines. Additionally, supervising IT infrastructure, ensuring 24x7 uptime, implementing cybersecurity measures, driving digital banking initiatives, managing people and processes, and reporting on IT performance will be key aspects of your role. Joining this company will require you to have strong leadership and communication skills to inspire and lead cross-functional teams effectively. Your ability to negotiate with external technology vendors and stay informed about changing regulatory requirements specific to the banking industry will be essential in ensuring compliance and security across IT systems and processes. Your role will be instrumental in driving the company's technological advancements and ensuring the delivery of superior banking services to customers.,

Role Overview: You will be based in Thane, Mumbai and responsible for strategic IT procurement focusing on both software and hardware components. Your role will involve relationship management with internal and external stakeholders, managing team development and growth, and conducting internal trainings to enhance team skills in operations. Key Responsibilities: - Build and maintain relationships with internal and external stakeholders. - Manage the development and growth of the team in a timely manner. - Conduct internal trainings to enhance team skills in operations. Qualifications Required: - Academic Qualifications: Graduate/Postgraduate - Hands-on experience in handling key categories like IT, Network, Tech (Software and Hardware) - Must-Have Skills: SAP, Strategic IT Procurement, Sourcing IT Assets, Capex & Opex, IT Background, Tech (Software and Hardware) - Industry Experience: Fintech Industry,

As an IT Network & Operations Manager in Mumbai, you will be responsible for the smooth functioning of IT services, managing network infrastructure, leading IT projects, and driving operational efficiency. Your key responsibilities will include: - IT Operations & Service Management - Network Infrastructure Management - IT Project Management - Security & Compliance - Team Leadership & Vendor Management - Developing IT performance metrics and reporting dashboards. To excel in this role, you should have the following qualifications: - Education: Bachelor's/Masters in IT, Computer Science, or related field. - Certifications: CCNA, CCNP, ITIL, PMP (Any). Your technical skills should cover areas such as: - Networking: Cisco, Fortinet, Palo Alto, Meraki, SD-WAN, MPLS, VPN, BGP, OSPF. - IT Operations: Windows/Linux servers, Active Directory, Virtualization, Cloud (AWS, Azure, GCP). - Security: Firewall management, SOC, SIEM, DLP, IAM solutions. - Project Management: Agile, Waterfall, ITSM tools (ServiceNow, Jira). In addition to your technical expertise, soft skills are also crucial for success in this role, including: - Strong problem-solving and analytical skills. - Leadership and team management abilities. - Excellent communication and stakeholder management. - Ability to work under pressure and meet deadlines.,

You will be responsible for driving engagements and assisting the team in qualifying opportunities, preparing RFP/RFIs, delivering solution-based product presentations, and conducting proof of concepts to meet customer business requirements. Your role will involve hands-on experience and good knowledge in sizing, designing, and implementing enterprise-class compute, storage, and backup solutions. You should have expertise in Cloud Computing, IaaS, SaaS, PaaS, Data Center Operations, Cloud Solutions, Deployment & implementation for AWS, GCP, Oracle Cloud, Azure Cloud, Migration, and upgrade. Your responsibilities will also include: - Having 7-12 years of experience in Cloud Infrastructure projects related to server, storage, Virtualization/cloud, Data center network, IT security, etc. - Knowledge on RFP preparation & evaluation or RFP response preparation is preferable. - Implementing and maintaining cloud Solutions, including major services related to Compute, Storage, Network, and Security. - Design detailing of infrastructure components, Product evaluation & recommendation, Infrastructure assessment, Requirement analysis, Banking Applications, SDWAN, VDI. - Expertise in designing and implementing Azure AD, Azure storage account, Azure load balancer, Azure network, etc. - Knowledge in high availability architectures, clustering solutions & disaster recovery solutions in Cloud. - Knowledge in IT Network & security and Cybersecurity of large BFSI organizations. - Ability to drive RFP / RFQ from intimation to successful onboarding of vendors hands-on experience in the area of vendor evaluation and selection. - Good communication & presentation skills for frequent discussions with mid & senior leadership of BFSI clients. About the company: KPMG entities in India are professional services firm(s) affiliated with KPMG International Limited, offering services to national and international clients across various sectors. The professionals at KPMG leverage a global network of firms and have in-depth knowledge of local laws, regulations, markets, and competition. KPMG has offices located across India in major cities including Ahmedabad, Bengaluru, Chennai, Hyderabad, Mumbai, and Pune. Qualifications: - Educational Qualification: B.E/B. Tech / MCA/ MBA or Graduation with professional certification like PMP/ITIL/TOGAF/OEM certification.,

As a member of the Total IT Global team, you will play a crucial role in driving complex digital transformations and ensuring the successful delivery of projects. Here is what you can expect in this role: - Detailed tracking of project plans, providing status reports and necessary communications to showcase progress against agreed baseline plans for transparent project delivery. - Delivery of assigned project deliverables and outcomes within agreed time, cost, and quality criteria. - Guiding and directing project team members throughout the project life cycle, engaging with project and technical staff, stakeholders, and suppliers to design, control, and deliver desired project outcomes. - Creating, managing, and delivering a clear and effective communication plan. - Adhering to governance framework processes such as gate and checkpoint reviews. - Identifying, resolving, or escalating any program and project-related risks and issues to the PMO, Project/Programme Lead, and Business Sponsor as appropriate. - Being open to project changes/migrations scheduled outside of normal UK working hours, often on weekends, requiring flexibility. - Utilizing your experience in managing technical projects related to infrastructure, especially network upgrades. - Demonstrating expertise in project management and delivering complex and wide-ranging IT infrastructure projects. - Engaging authoritatively and effectively with IT colleagues and external suppliers to devise and plan required solutions, tasks, and activities. - Showcasing strong analysis and problem-solving abilities. - Collaborating effectively with excellent written and verbal communication skills. - Having experience working with managed service providers. Total IT Global's commitment to constant innovation and service excellence ensures that you will be part of a dynamic team at the forefront of digital experience enablement. Join us in shaping the enterprise of the future. Please note that this is a full-time position with a day shift, fixed shift schedule from Monday to Friday, and the work location is in person.,

As an Assistant Vice President - IT Network Security Operations at MCX, your role will involve leading a technical team with 15-17 years of experience in Network and Security, focusing on Firewall, Load balancer, Proxy, VPN, SSLO, WAF, NAC, Routing and Switching. Your responsibilities will include: - Leading a 24x7 technical team in the management of Network Security events and incidents - Providing strategic directions for security posture improvements - Identifying key contacts for incident escalation and change management activities - Ensuring compliance to SLA and process adherence for operational objectives - Executing a long-term network and security architectural roadmap aligned with business objectives - Establishing and enforcing governance, compliance, and risk management frameworks - Managing team and vendor resources effectively - Coordinating incident response activities with internal teams for timely resolution - Overseeing the installation of application patches and software updates - Conducting periodic assessments of operational issues and potential problems - Creating executive-level reports for high-severity incidents - Reviewing and addressing violations of organizational security policy - Participating in on-call duties as necessary Qualifications required for this role include: - Graduation from a recognized university & institute; candidates with a Masters degree will have an added advantage - 14-17 years of experience in Network and Security, with expertise in products like Checkpoint, PaloAlto, Radware, Forcepoint, Array, Cisco, Juniper - Experience with wireshark, TCP dump analysis - Experience in the banking, NBFC, trading industry preferred - Experience in management, IT Operation, ITIL framework, agile project management, and leadership At MCX, we believe in providing exciting and challenging career opportunities for ambitious professionals like you, who are willing to climb the ladder of success. Join us to sharpen your career growth path and excel in your chosen area of expertise.,

As an IT Network and Client Services Specialist, your role is crucial in implementing the Global IT roadmap within the Region, coordinating with various stakeholders, and serving as the primary escalation point for all Regional Network and Client Services issues. Your responsibilities include: - Implementing the Global IT roadmap for Network and Client Services as defined by Global IT Leadership - Coordinating with Global Network and Client Services groups and business stakeholders on high-profile projects - Managing Local IT Vendors for Telecom, Hardware, and MSP under the direction of Global IT - Administering Azure and legacy VMware server environments and proposing design improvements - Monitoring and maintaining network/WAN connectivity for efficient branch office communications - Collaborating with other network staff to find solutions to complex networking issues - Providing basic Azure AD, on-prem Active Directory, Microsoft Exchange, and M365 Administration - Resolving internal client issues professionally and with discretion - Supporting Systems, Telecom, and Support teams when escalated - Assisting with inventory management of software licenses, hardware, and other IT supplies - Coordinating with 3rd party support on complex Infrastructure issues - Maintaining and troubleshooting messaging and meeting systems - Supporting Inhouse Crane applications and Warehouse Operations - Setting up and supporting Company Mobile Devices - Planning and implementing software installation, updates, and maintenance plans - Providing specialist 24/7 on-call network support on a rotation basis - Owning assigned on-going fault investigations and liaising with customers and suppliers - Monitoring the state and performance of systems assets - Being a player/coach In addition to the above responsibilities, you must be able to travel up to 50%-75% and meet the physical requirements of the job. Proficiency with E-Mail (Microsoft Outlook), corporate networking and systems infrastructure, switching and routing protocols, IPSEC VPN technology, troubleshooting network issues, and network devices installation is essential. Cisco CCNA and Fortinet certifications are required. Your experience should include at least 5 years in related IT infrastructure, configuration of Layer 2 and Layer 3 networking, and experience with Palo Alto Firewalls. A high school education or better is required. You are expected to be a functional expert and detail-oriented, capable of carrying out tasks with precision. Your motivation as an IT Network and Client Services Specialist should stem from being a self-starter and the ability to make a significant impact on projects and the organization's success.,

Job Description: As an Engineering graduate with a strong understanding of IT networks and knowledge of Networking concepts, you will have the opportunity to apply your skills to implement software solutions. Your role will require good communication skills to effectively collaborate with team members and stakeholders. Key Responsibilities: - Implementing software solutions related to IT networks - Collaborating with team members to ensure successful project completion - Communicating effectively with stakeholders to gather requirements and provide updates Qualifications Required: - Engineering graduate with a focus on IT networks - Knowledge of Networking concepts - Strong desire to implement software solutions - Excellent communication skills to interact with team members and stakeholders,

As a Senior Manager Customer Success & Presales at Real Image, based in Mumbai, your role will involve leading customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India. You will need a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing customer satisfaction, technical escalations, and presales engagements. **Key Responsibilities:** - **Customer Success & Account Management** - Own and maintain high levels of customer satisfaction across key enterprise accounts in the Western region - Serve as the primary escalation point for critical issues, lead resolution efforts with internal teams and OEM partners - Proactively track support cases, SLAs, and Root Cause Analyses (RCAs), ensure timely closures and communication - Maintain detailed and updated system configuration and support contract records across all customer accounts - Foster strong relationships with customer stakeholders, including technical heads and senior management - **Team Leadership & Operational Oversight** - Lead the regional customer support team with a focus on discipline, accountability, and high-performance culture - Coordinate daily operations, ensuring prompt resolution of issues and effective team collaboration - Support cross-regional team efforts, especially during crisis situations or high-priority escalations - Provide hands-on technical leadership during critical issues, including on-site support if required - **Presales & Technical Consultation** - Collaborate with the sales team to support presales activities by delivering technical presentations and solution briefings - Engage with clients to understand their workflows, challenges, and requirements, and propose optimal media solutions - Review and contribute to Scope of Work (SOW), Bill of Materials (BOM), and solution architecture documentation - Participate in solution design, installations, configurations, and project handovers - **Process Improvement & Learning** - Drive continual learning within the team and stay updated on emerging technologies in broadcast and digital media - Recommend tools, workflows, or processes to improve customer experience and operational efficiency - Monitor and manage warranty/support renewals and proactively follow up on new and existing contracts **Desired Skills & Qualifications:** - **Educational Background:** Bachelor's degree in Electronics, Electronics & Telecommunications, Computer Science, or equivalent. Relevant industry experience may be considered in lieu of formal education - **Experience:** Minimum 10 years in broadcast IT technical support, project execution, or customer success in the media tech domain, with proven managerial experience - **Technical Proficiency:** - Strong knowledge of broadcast and post-production environments - Understanding AV standards, codecs, resolutions, formats, and streaming protocols - Good grasp of IT & Network fundamentals - **Certifications (Preferred but not mandatory):** Cloud Computing, Virtualization, Networking, IT Security, Linux Administration, MS SQL, Remote Production, or basic software development - **Soft Skills:** - Excellent verbal and written communication in English; knowledge of at least one local Indian language preferred - Strong interpersonal skills, problem-solving mindset, and ability to engage with Leadership members and OEMs - Must be self-motivated, independent, and committed to customer success If you are passionate about technology, team leadership, and driving customer excellence, Real Image offers you the opportunity to work with some of the largest enterprise clients in the industry, support cutting-edge workflows, and help shape the future of media delivery.,

Role Overview: As a Network Infrastructure Manager, your main responsibility will be to manage and maintain the integrity, performance, and security of manufacturing site network infrastructures across multiple CBG plant locations. You will ensure uninterrupted network connectivity for critical OT systems such as SCADA, PLCs, and IoT devices, supporting real-time data availability for centralized monitoring and analytics. Key Responsibilities: - Design, configure, and maintain production floor networks including LAN, VLANs, switches, firewalls, routers, and wireless APs. - Ensure segregation and security between OT and IT networks while maintaining seamless data flow. - Oversee network infrastructure setup and maintenance across multiple CBG plant sites in different states. - Monitor network performance, diagnose connectivity issues, and ensure maximum uptime of plant-critical systems. - Provide reliable network connectivity for systems such as SCADA, IoT sensors, CCTV, and remote monitoring tools. - Implement best practices for cybersecurity, including firewall rules, VLAN isolation, endpoint protection, and access control lists. - Serve as the escalation point for advanced network issues at plant locations. - Maintain documentation of network topology, IP schemas, device configurations, and incident logs. - Provide regular status reports and dashboards on network health, outages, and changes. Qualification Required: - B.E/B.Tech degree. - Strong hands-on experience in configuring devices of prominent OEMs, VLANs, firewalls, and industrial switches. - Good understanding of network protocols (TCP/IP, DNS, DHCP, SNMP) and OT network best practices. - Willingness to travel across plant sites in different states for setup and support.,

Role Overview: As an IT Lead for Campus Infrastructure at Daskalos, you will be the hands-on owner responsible for overseeing end-to-end campus IT buildouts and steady-state operations. Your role will involve being the on-site technical lead across various areas such as networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops. Your primary focus will be on driving quality, timelines, and ensuring day-one readiness for IT operations. Key Responsibilities: - Run site surveys, review HLD/LLD, coordinate MEP/fit-out, and produce BoM/BoQ deltas. - Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and environmental sensors. - Lead cutover planning, test plans/UAT, soak tests, and acceptance signoffs. - Deploy and operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS. - Validate Wi-Fi design through heatmaps, AP placement, RF tuning, capacity planning, and captive portal implementation. - Install/maintain classroom AV, lecture capture, room schedulers, digital signage, access control/CCTV/VMS, and emergency paging integration with IT network. - Build images, manage MDM/UEM, printers, and shared devices, support SSO and directory integrations with LMS/SIS/library systems. - Run daily ops including monitoring, patching, capacity management, and asset/CMDB updates. - Drive SLA reporting, problem/RCA analysis, and continuous improvement. - Direct vendors on-site, verify deliveries, manage punchlists and RMAs. - Produce clear documentation such as as-builts, configs, diagrams, runbooks, and change records. Qualifications Required: - 6-10+ years of hands-on IT infrastructure experience with a background in setting up greenfield campuses or large offices in India. - Proficiency in networking, Wi-Fi, AV/security systems, identity/endpoints, and ops/observability. - Strong ownership, initiative, and quality orientation with excellent documentation and communication skills. - Certifications such as CCNP, CWNA/CWDP, ITIL Foundation, NSE4/PCNSA, MD-102, or VCP are preferred. - Bachelor's degree in Engineering/CS or equivalent experience.,