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1,120 Lead Operations Jobs in Burhanpur

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posted 4 days ago

Assistant Operations Manager

YUNIC HR SOLUTIONS.
experience1 to 3 Yrs
Salary6 - 14 LPA
location
Bhopal, Madurai+8

Madurai, Jaipur, Bangalore, Chennai, Salem, Hyderabad, Pondicherry, Thrissur, Guwahati

skills
  • banking operations
  • banking process
  • operations
  • operations research
Job Description
Yunic Hr Solutions Hiring For Banking Assistant Operations Manager An Assistant Operations Manager in a banking role oversees daily operations, supervises staff, and ensures efficiency and compliance. Key duties include managing specific banking processes like loan processing and transaction reconciliation, mentoring and training the team, resolving customer and staff issues, and implementing process improvements to meet performance and regulatory standards. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

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posted 2 months ago
experience3 to 7 Yrs
location
Indore, Madhya Pradesh
skills
  • Leadership Skills
  • Management Skills
  • Environmental Studies
  • Legal Studies
  • Proficiency in Microsoft Office Suite
  • Advanced Excel Skills
  • Strong Analytical Abilities
  • Excellent Communication Skills
Job Description
As the EPR Operations Team Lead at Climeto Sustainable Services Pvt. Ltd., your role involves leading and managing EPR projects to ensure seamless execution and adherence to timelines. You will be responsible for delegating tasks effectively to team leaders, updating the team with the latest EPR regulations and industry standards, and engaging with clients to provide practical solutions for EPR compliance issues. Your key responsibilities will include: - Lead and Manage EPR Projects: Take ownership of existing EPR-related projects for successful implementation. - Delegate Tasks Effectively: Assign responsibilities to team leaders for optimal resource utilization. - Keep the Team Knowledgeable: Regularly update the team on EPR regulations and best practices. - Client Communication: Engage with clients to understand challenges and provide effective solutions. - Process Improvement: Identify inefficiencies and implement improvements for better performance. - Manage Client Relationships: Foster strong relationships with clients for satisfaction and retention. - Deliver Best-in-Class Services: Consistently provide high-quality services exceeding client expectations. - Monitor Team Performance: Assess productivity, address gaps, and take corrective actions as needed. - Ensure SOP Adherence: Oversee compliance with standard operating procedures. Qualifications required for this role include a degree in Management Studies, Environmental Studies, or Legal Studies, along with prior experience in a leadership role within the EPR industry or related field. Technical skills such as proficiency in Microsoft Office Suite, advanced Excel skills, strong analytical abilities, leadership skills, and excellent communication skills are essential. At Climeto Sustainable Services Pvt. Ltd., you will have the opportunity to work in a dynamic environment focused on sustainability and innovation, with chances for professional growth and development. By contributing to EPR compliance and driving environmental sustainability, you will play a crucial role in creating a greener future.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Indore, Madhya Pradesh
skills
  • sorting
  • Booking
  • arranging pick up
  • arranging delivery
Job Description
As a candidate for this role, you will be responsible for booking, sorting, arranging pickups, and coordinating deliveries. We are specifically looking for a male candidate with previous experience in the courier industry. **Key Responsibilities:** - Booking shipments for delivery - Sorting packages for efficient transportation - Coordinating pickup schedules - Arranging deliveries to ensure timely arrival **Qualifications Required:** - Prior experience in the courier industry - Proficiency in operations related to logistics and transportation Please note that the expected start date for this full-time, permanent position is immediate. The work location for this role will be in person. Thank you for considering this opportunity.,
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posted 3 weeks ago

Ecommerce Operation

IPMovers IT (A part of Mavshack Group)
experience2 to 6 Yrs
location
Indore, Madhya Pradesh
skills
  • Product Management
  • Inventory Management
  • Seller Support
  • Data Management
  • Customer Satisfaction
  • Ecommerce operations
  • Graphics Design
  • Sales Monitoring
  • Canva
  • ECommerce Platforms Knowledge
Job Description
As an E-commerce Executive at IP Movers IT Pvt Ltd, a subsidiary of Mavshack AB Group, you will play a crucial role in managing the day-to-day operations of our e-commerce platforms. Your focus will be on product management, strategy development, and ensuring customer satisfaction. Key Responsibilities: - Create engaging graphics, posts, infographics, and banners to enhance product visibility. - Update product listings with accurate information and images to attract potential customers. - Convert images to different formats as required to optimize product presentation. - Monitor sales performance and analyze data to generate insightful reports. - Develop strategies to boost sales and enhance customer satisfaction. - Conduct inbound and outbound calls, manage non-delivery reports, gather feedback, and ensure high levels of customer satisfaction. Qualifications and Experience: - Bachelor's degree or equivalent qualification. - Proficiency in E-Commerce platforms such as Flipkart and Meesho. - Familiarity with tools like Canva and Seller Support to streamline operations effectively. About IP Movers IT Pvt Ltd: IP Movers IT Pvt Ltd is a subsidiary of the Mavshack AB Group, investing in companies with a focus on digital distribution. Along with subsidiaries like YourIT, 24hTech, Mavshack Movies, Mavshack Zellma, Partner54, and Mavshack LiveShopping India, we offer tailored digital solutions to meet diverse customer needs across industries and markets. If you are a highly motivated individual with a strong background in e-commerce operations and excellent organizational skills, this role in Indore could be the perfect opportunity for you.,
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posted 2 months ago

Business Operations Executive

VERTOBIZSERV GLOBAL SOLUTIONS PRIVATE LIMITED
experience1 to 6 Yrs
Salary50,000 - 3.0 LPA
location
Sagar, Bilaspur+1

Bilaspur, Gaya

skills
  • field
  • sales
  • excel
  • mis
  • opereations
Job Description
Business Operations Executive Bikes, Cabs & AutosKey Responsibilities: Onboard new Captains/Drivers and ensure smooth activation on the Rapido platform.Plan and execute BTL marketing activities (local promotions, branding, posters, etc.).Possess good city knowledge to identify key areas for billboards, advertising, and local marketing.Act as the first point of contact for Captains and Customers to resolve on-ground issues.Work on increasing ride volumes within assigned zones or areas.Handle the operations dashboard and maintain daily reports using Excel. Skills Required: Strong communication and coordination skills.Basic Excel and data handling knowledge.Good understanding of local geography and on-ground activities.Result-oriented and self-motivated with a hands-on approach.  Location - Sagar, Gaya,Bilaspur Salary - Upto 3.6LPA +TA+statutory benefits 
posted 2 months ago

Business Operations Executive

VERTOBIZSERV GLOBAL SOLUTIONS PRIVATE LIMITED
experience1 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Madhya Pradesh, Bilaspur+1

Bilaspur, Gaya

skills
  • project management
  • customer service operations
  • business operations
  • excel
Job Description
Job Responsibilities:   Address and tackle all the on ground challenges and activities w.r.t. operations. He/She will be on ground PoC of the respective city.   Create a fruitful connection between demand and supply by knowing the ride hailing market (including all means of transportation)   Carry out customer and driver market surveys through callings and on ground interactions   Owning and delivering the planned activities on customer branding, marketing activity execution and verification   Having empathy towards understanding driver requirements and problems.   Owning and delivering the planned activities on Driver branding, supply engagement, driver feedbacks & escalations   Understanding customer segment in the given targeted area of the city   Bi-weekly competitor customer pricing and driver payout assessment Job Requirements:   Bachelor's degree in any field   1+ years overall experience in startup operations/project management   Strong knowledge of the city geography and behavior   Basic excel skills   Good communication and stakeholder management skills   Should be able to speak and write the local language   Ability to work under pressure with limited resources and tight timelines   Passionate, result-oriented with strong bias for action
posted 1 day ago

Team Leader Operations

SHARMA TRADERS ENTERPRISES
experience2 to 7 Yrs
Salary20 - 32 LPA
WorkContractual
location
Madhya Pradesh, Chattisgarh+8

Chattisgarh, Hyderabad, Andhra Pradesh, Gurugram, Kolkata, Rajasthan, Pune, Mumbai City, Delhi

skills
  • proven
  • leader
  • a
  • supervisor
  • excellent organisational leadership skills
  • experience
  • excellent communication interpersonal presentation skills
  • work
  • team
  • as
Job Description
Monitoring and leading an entire group. They are responsible for motivating their teammates as well as inspiring positive communication within them so that they can work together toward achieving goals. Team Leader responsibilities include:Creating an inspiring team environment with an open communication cultureSetting clear team goalsDelegating tasks and set deadlines for your internal team.  We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.  ResponsibilitiesCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coaching.  Requirements and skillsProven work experience as a team leader or supervisorIn-depth knowledge of performance metricsGood PC skills, especially MS ExcelExcellent communication and leadership skillsOrganizational and time-management skillsDecision-making skills
posted 2 weeks ago

Factory Operations Head

HR JOBS CONSULTANCY
experience15 to >25 Yrs
Salary20 - 32 LPA
location
Indore, Bangalore+8

Bangalore, Chennai, Lucknow, Hyderabad, Rudrapur, Gurugram, Kolkata, Pune, Bawal

skills
  • operations management
  • factory management
  • head
Job Description
Factory Operations Head We are seeking an experienced Factory Operations Head- Wire & Cable with extensive expertise in cable planning, production operations, and plant management. The ideal candidate will be responsible for overseeing the complete manufacturing cycle of cables and wires, ensuring quality, efficiency, compliance, and innovation. This role requires strong leadership, technical proficiency, and proven ability to drive operational excellence in a large-scale manufacturing environment. Role & Responsibility Lead and manage end-to-end production operations, including Wire Drawing, Bunching, Stranding, Paper Insulation, Lead Sheathing, MIND, Laying Up, Armouring, and Extrusion (PVC, XLPE, EHV, and House Wire). Oversee plant operations with a focus on resource optimization, quality control, safety compliance, and cost efficiency. Prepare and execute production plans, raw material calculations, and operation-wise schedules to meet business objectives. Drive process improvements, lean manufacturing initiatives, and KAIZEN activities to enhance productivity and reduce cycle time. Manage inventory control, manpower allocation, and equipment utilization across multiple sections (extruding, laying up, armouring, stranding, bunching). Ensure compliance with national and international standards such as IS:1554, IS:7098, IS:9968, IS:694, BS:5467, and BS:5308. Collaborate with cross-functional teams (Quality, Maintenance, Procurement, and Substation Electrical) to ensure seamless operations. Lead audits, documentation, and ISO-9001 compliance. Mentor and develop production teams, fostering a culture of safety, accountability, and continuous improvement. Job Requirement Diploma in Electrical/Mechanical Engineering (or equivalent technical qualification). 15+ years of progressive experience in cable and wire manufacturing, including leadership roles at reputed organizations. Deep knowledge of cable design, costing, plant setup, and large-scale manufacturing processes. Proficiency in wire and cable extrusion using PVC, XLPE, HDPE, LDPE, Sioplas, and related polymer. Specialized in HT/LT Cables, Control Cables, Instrumentation Cables, PILC, ACSR Conductors, and Rubber Cables. Strong grasp of sub-station electrical systems and integration with production processes. Hands-on experience in lean manufacturing, line balancing, and productivity optimization. Proficient in MS Word, Excel, PowerPoint, and internet tools for production reporting and analysis.  If you are interested kindly send their updated resume on this id hrjobsconsultacy1@gmail.com & call for more details at 8700311618  
posted 1 week ago

Hotel Operations Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience11 to 21 Yrs
location
Balaghat, Singapore+17

Singapore, Oman, Nelamangala, Zimbabwe, Saudi Arabia, Ahmedabad, Chennai, Nepal, Sudan, Hyderabad, Gurugram, Norway, Kolkata, Zambia, Mumbai City, Delhi, Kenya, Samba

skills
  • budgeting
  • management
  • problem
  • time
  • communication
  • leadership
  • skills
  • project
  • organizational
  • solving
Job Description
We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills. Hotel Manager Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees. Monitoring employee performance and conducting regular evaluations to help improve customer service. Collecting payments and maintaining records of budgets, funds, and expenses. Welcoming and registering guests once they arrive. Resolving issues regarding hotel services, amenities, and policies. Organizing activities and assigning responsibilities to employees to ensure productivity.
posted 3 weeks ago
experience5 to 9 Yrs
location
Bhopal, All India
skills
  • Sales
  • Customer Support
  • Operational Management
  • Team Leadership
  • Sales Strategies
  • Customer Retention
  • Quality Assurance
  • Process Improvement
  • Compliance
  • Stakeholder Management
  • Analytical Skills
  • ProblemSolving
  • CRM Tools
Job Description
As an experienced Assistant Manager - Operations in Sales & Customer Support, you will be responsible for leading and managing the Sales & Customer Support teams to drive performance, enhance customer satisfaction, and meet business objectives. **Key Responsibilities:** - Manage day-to-day operations of Sales and Customer Support teams to ensure KPIs and SLAs are met. - Develop and implement strategies to improve team productivity and performance. - Monitor and analyze key metrics (sales conversion, AHT, CSAT, retention, etc.) for continuous improvement. - Coordinate with cross-functional teams to optimize processes and enhance customer experience. **Team Leadership & Development:** - Lead, mentor, and develop a team of team leaders and agents to achieve business goals. - Conduct regular performance reviews, provide coaching, and manage escalations. - Foster a high-performance work culture with strong employee engagement. **Sales & Customer Experience Enhancement:** - Drive revenue growth through effective sales strategies and customer retention techniques. - Ensure high levels of customer satisfaction by refining service delivery and quality assurance processes. - Identify training needs and collaborate with L&D teams to enhance sales and customer handling skills. **Process Improvement & Compliance:** - Identify process gaps and implement improvements for enhanced efficiency and effectiveness. - Ensure compliance with company policies, industry regulations, and client requirements. - Proactively manage risk and resolve operational issues. **Reporting & Stakeholder Management:** - Prepare and present performance reports, forecasts, and insights to senior management. - Collaborate with clients and internal stakeholders to align operational goals with business objectives. - Work closely with Quality and Training teams to drive excellence. **Key Requirements:** - Education: Graduate/Postgraduate in Business Administration, Management, or related field. - Experience: 5-8 years in BPO operations with at least 2+ years in a leadership role managing Sales & CX support teams. **Skills & Competencies:** - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Expertise in sales conversion, customer retention, and support operations. - Strong analytical and problem-solving skills. - Ability to work in a fast-paced and dynamic environment. - Knowledge of CRM tools, sales strategies, and BPO industry best practices. In this role, you will have the opportunity to work in a dynamic environment with competitive salary, performance-based incentives, health insurance, career growth opportunities, and access to learning & development programs. As an experienced Assistant Manager - Operations in Sales & Customer Support, you will be responsible for leading and managing the Sales & Customer Support teams to drive performance, enhance customer satisfaction, and meet business objectives. **Key Responsibilities:** - Manage day-to-day operations of Sales and Customer Support teams to ensure KPIs and SLAs are met. - Develop and implement strategies to improve team productivity and performance. - Monitor and analyze key metrics (sales conversion, AHT, CSAT, retention, etc.) for continuous improvement. - Coordinate with cross-functional teams to optimize processes and enhance customer experience. **Team Leadership & Development:** - Lead, mentor, and develop a team of team leaders and agents to achieve business goals. - Conduct regular performance reviews, provide coaching, and manage escalations. - Foster a high-performance work culture with strong employee engagement. **Sales & Customer Experience Enhancement:** - Drive revenue growth through effective sales strategies and customer retention techniques. - Ensure high levels of customer satisfaction by refining service delivery and quality assurance processes. - Identify training needs and collaborate with L&D teams to enhance sales and customer handling skills. **Process Improvement & Compliance:** - Identify process gaps and implement improvements for enhanced efficiency and effectiveness. - Ensure compliance with company policies, industry regulations, and client requirements. - Proactively manage risk and resolve operational issues. **Reporting & Stakeholder Management:** - Prepare and present performance reports, forecasts, and insights to senior management. - Collaborate with clients and internal stakeholders to align operational goals with business objectives. - Work closely with Quality and Training teams to drive excellence. **Key Requirements:** - Education: Graduate/Postgraduate in Business Administration, Management, or related field. - Experience: 5-8 years in BPO operations with at least 2+ years in a leadership role managing Sales & CX support teams. **Skills & Competencies:** - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Expe
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posted 3 weeks ago

Manager operation and maintenance

MAHAVIR COAL WASHERIES PRIVATE LIMITED,BILASPUR
experience5 to 9 Yrs
location
Indore, Madhya Pradesh
skills
  • Operations Management
  • Maintenance
  • Project Management
  • Team Management
  • Customer Service
  • Strategic Thinking
  • ProblemSolving
Job Description
Role Overview You will be responsible for overseeing day-to-day operations and maintenance at Mahavir Coal Washeries Private Limited in Indore. This full-time on-site role as a Manager of Operations and Maintenance will require you to lead teams, manage projects, and implement operational improvements to enhance efficiency. Your focus will be on delivering high-quality customer service while ensuring compliance with safety and regulatory standards. Key Responsibilities - Oversee day-to-day operations at the coal washeries - Ensure the maintenance of systems and facilities - Lead and motivate teams to achieve operational goals - Manage projects to improve operational efficiency - Deliver high-quality customer service to ensure client satisfaction - Ensure compliance with safety and regulatory standards Qualifications Required - Expertise in Operations Management, Maintenance, and Project Management - Proficiency in Team Management, including leading and motivating teams - Strong skills in Customer Service - Strategic thinking and problem-solving skills relevant to operations - Bachelors degree in Mechanical, Electrical Engineering, or a related field preferred; relevant certifications are an advantage - Ability to work in a fast-paced, on-site industrial environment,
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posted 1 week ago
experience3 to 7 Yrs
location
Ujjain, Madhya Pradesh
skills
  • Monitoring
  • Staff Management
  • Feedback Management
  • Cash Handling
  • Logistics
  • Expense Management
  • Audit
  • Sales Support
  • Operational Workflows
  • Standard Operating Procedures SOPs
  • Data Capture
  • Service Levels Monitoring
  • Security Handling
Job Description
As a Service Centre Outbound Operations Manager, your role involves ensuring adherence to operational workflows and standard operating procedures defined for outbound operations. You will be responsible for monitoring the daily in-scan and out-scan of shipments and related paperwork. Additionally, conducting daily staff briefings to communicate operational changes, route modifications, and ensuring timely pickups from regular customers are key responsibilities. Key Responsibilities: - Distribute pickups among the team and ensure pickups are made from regular customers as per agreed cut-off times - Implement strategies to reduce nil pickup wastages among regular clients through feedback, client visits, tele-interactions, and monitoring staff productivity - Verify the accuracy of cash sale bookings, including pick-up addresses and times, and report exceptions to Customer Service/Sales for feedback - Ensure timely and accurate data capture for all pickups and deposit cash sales amounts collected into accounts promptly - Coordinate the connection of outbound loads to hubs/warehouses to meet delivery commitments - Monitor and review operations processes for sorting and bagging shipments - Monitor vehicle expenses by conducting daily log checks and ensuring prompt reimbursement of fuel conveyance expenses to staff - Conduct audits of Air Way Bills (AWBs) to identify filling and data entry errors for process improvement - Monitor Net Service Levels and take corrective actions as necessary - Support sales in bill distribution and collections - Ensure the safe handling of all shipments at the service center and manage security exceptions in collaboration with the security team Qualifications Required: - Proven experience in outbound operations management or related field - Strong organizational and leadership skills - Excellent communication and interpersonal abilities - Ability to analyze data and make informed decisions - Knowledge of logistics and supply chain management practices - Familiarity with standard operating procedures and workflow optimization (Note: No additional company details were provided in the job description),
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posted 1 month ago
experience2 to 6 Yrs
location
Indore, Madhya Pradesh
skills
  • Presentation
  • Communication
  • Leadership
  • Excel
  • Quality check
  • Vendor management
  • Performance metrics
  • Compliance
  • Safety
  • Data handling
  • Problemsolving
  • Technology focus
  • Crossfunctional collaboration
Job Description
As a Team Lead for insurance lab operations in Indore, your primary responsibility will be to oversee and optimize daily operations with a focus on closing reports within the specified Turnaround Time (TAT). Your role will require flexibility in timing and strong leadership skills. You should excel in data handling and presentation, be adaptable, and possess exceptional problem-solving abilities. Effective communication and collaboration with stakeholders are crucial for driving and executing processes efficiently. Key Responsibilities: - Followup and tracking: Retrieve and close all reports within TAT. - Team Leadership: Motivate and align the team towards set goals. - Process Optimization: Track cases efficiently for timely closure. - Vendor Management: Maintain positive relationships with vendors (DCs and hospitals). - Performance Metrics: Analyze data to enhance performance. - Compliance and Safety: Uphold strong integrity standards. - Technology Focus: Utilize new tools for optimizing performance. - Cross-Functional Collaboration: Collaborate effectively with internal stakeholders. Qualifications: - Proven experience in a quality check or related role, preferably within the insurance or healthcare sectors. - Strong proficiency in Excel and data presentation tools. - Excellent problem-solving and communication skills, with the ability to interact and collaborate with stakeholders. - Demonstrated leadership skills with the ability to support and motivate a team. - Strong attention to detail and a commitment to maintaining high-quality standards.,
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posted 1 week ago
experience1 to 5 Yrs
location
Indore, Madhya Pradesh
skills
  • Good IQ
  • data entry work for telecom sector
Job Description
Job Description: You will be responsible for system operation tasks including data entry work for the telecom sector. Your role will involve utilizing your good I.Q. and previous experience in data entry work to ensure smooth system operations. Key Responsibilities: - Perform data entry tasks related to telecom sector operations - Ensure accuracy and efficiency in data entry tasks Qualifications Required: - Good I.Q. - Previous exposure to data entry work in the telecom sector,
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posted 7 days ago
experience3 to 7 Yrs
location
Indore, Madhya Pradesh
skills
  • Scripting Languages
  • AWS Administration
  • Cloud Security Best Practices
  • Infrastructure as Code
  • Containerization Technologies
Job Description
As a Cloud Operations Engineer, you will engage in the deployment, configuration, and management of cloud infrastructure environments and applications. Your typical day will involve overseeing cross-technology administration, which includes operating systems, databases, and virtual networks. You will also focus on scripting and monitoring automation execution, ensuring that incidents are managed effectively with a strong emphasis on service restoration. Additionally, you will play a crucial role in managing the rollout of patches and the release management schedule, contributing to the overall efficiency and reliability of cloud operations. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of cloud infrastructure best practices. - Monitor system performance and troubleshoot issues to ensure optimal operation. - Must To Have Skills: - Proficiency in AWS Administration. - Good To Have Skills: - Experience with cloud security best practices. - Familiarity with infrastructure as code tools such as Terraform or CloudFormation. - Knowledge of containerization technologies like Docker and Kubernetes. - Experience in scripting languages such as Python or Bash for automation. The candidate should have minimum 3 years of experience in AWS Administration. This position is based at our Pune office. A 15 years full-time education is required.,
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posted 3 weeks ago
experience1 to 5 Yrs
location
Indore, Madhya Pradesh
skills
  • Strong communication skills
  • MS Office
  • Reservation
  • Fluency in English
  • CRM systems
  • Problemsolving skills
  • Customeroriented mindset
  • Knowledge of travel industry practices
  • Additional languages
Job Description
Role Overview: As a Travel Operations Executive at Safar Wanderlust, your primary responsibility is to be the first point of contact for customers, handling inquiries through phone calls and emails. Your role is crucial in ensuring a seamless travel experience by providing accurate information, resolving pre-booking and post-booking queries, and delivering outstanding customer support throughout the journey. Key Responsibilities: - Handle incoming customer calls and respond to travel-related inquiries - Reply to customer emails promptly and professionally - Resolve customer issues and complaints promptly - Assist customers with trip details, booking procedures, and itinerary information - Coordinate with internal teams to provide up-to-date and accurate information - Maintain records of customer interactions and update internal databases - Follow up with leads and help convert inquiries into confirmed bookings - Provide support to existing clients before and during their trips - Ensure customer satisfaction by offering timely and helpful responses Qualifications Required: - Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field - 1-2 years of experience in a travel operations or customer service role preferred (Fresher also apply) - Strong communication skills, both written and verbal - Proficiency in MS Office and reservation or CRM systems - Good problem-solving skills and a customer-oriented mindset - Ability to multitask and work under pressure in a fast-paced environment - Knowledge of travel industry practices, destinations, and booking platforms is a plus - Fluency in English; additional languages are an advantage Additional Information about Safar Wanderlust: Safar Wanderlust is a leading youth travel company specializing in curating adventurous and memorable travel experiences across India. Known for well-planned group trips, exceptional service, and a passionate travel community, Safar Wanderlust turns journeys into lifelong memories. Join Safar Wanderlust to be part of a team that values creating unforgettable travel experiences for its customers. Note: Preferred qualifications include previous experience in customer service or travel operations (preferred but not mandatory), a passion for travel and helping others plan great trips, ability to work independently as well as in a team, good communication skills, sales, and convincing skills. Compensation and Benefits: Safar Wanderlust offers a competitive salary ranging from 10,000 to 25,000 per month, based on experience and skills. Employees are also eligible for annual bonuses and performance-based incentives, rewarding dedication and exceptional contributions to the team's success.,
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posted 1 month ago

Operations Executive US Logistics

SHJ International Tech Pvt Ltd
experience0 to 3 Yrs
location
Indore, Madhya Pradesh
skills
  • Data Management
  • Google Sheets
  • Excel
  • Data Analysis
  • Communication Skills
  • Problem Solving
  • Collaboration
Job Description
At SHJ International, you don't just hire employees, you build professionals. The company immerses its teams in real business operations, managing backend processes for logistics and transportation companies across the United States to streamline systems, improve efficiency, and drive operational excellence. If you value ownership, precision, and growth, SHJ will push you to bring out your best every single day. As an Operations Executive for the U.S. Logistics division at SHJ International, you will play a crucial role in keeping American logistics moving smoothly. Your responsibilities will include: - Managing and optimizing backend operations for U.S.-based logistics clients. - Building and maintaining structured reports and trackers using Google Sheets or Excel. - Utilizing basic data functions such as VLOOKUP, sorting, filtering, and formatting to manage and organize information effectively. - Analyzing data, identifying bottlenecks, and recommending improvements in workflow efficiency. - Documenting and maintaining Standard Operating Procedures (SOPs) to ensure process consistency. - Communicating directly with U.S. clients through email and calls to align on expectations and updates. - Taking full ownership of assigned processes to ensure accuracy, timeliness, and quality. - Collaborating with internal and client teams to solve operational and business-level challenges. At SHJ International, you will gain: - Hands-on exposure to U.S. business operations - Comprehensive training and mentorship - Fast-paced career growth opportunities - Performance-based rewards and recognition - A dynamic and collaborative team culture Freshers are encouraged to apply as no prior experience is required; you will be trained from the ground up. If you bring curiosity, dedication, and the drive to learn, SHJ International will turn you into a professional ready for global success. Benefits include health insurance, leave encashment, paid time off, and Provident Fund. This is a full-time, permanent position located in Indore. If you are ready to build your career with SHJ International, where every challenge helps you grow and every success is celebrated, apply now and start your journey with us.,
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posted 3 weeks ago
experience0 to 4 Yrs
location
Indore, Madhya Pradesh
skills
  • Analytical Skills
  • Customer Service skills
  • Effective Communication skills
  • ECommerce knowledge
  • Sales skills
Job Description
You will be working as an Ecommerce Operation Intern at BRANDHINDU.COM, a Social Ecommerce platform dedicated to showcasing the work of creative artists, independent sellers, and handmade artisans. Your role will involve supporting daily ecommerce operations, processing orders, managing inventory, and ensuring a smooth workflow. Additionally, you will assist in developing strategies to optimize the customer journey, provide customer service support, and contribute to the sales and promotional activities of the platform. Key Responsibilities: - Support daily ecommerce operations - Process orders and manage inventory - Develop strategies to optimize the customer journey - Provide customer service support - Contribute to sales and promotional activities of the platform Qualifications: - Analytical Skills to identify trends, optimize operations, and report insights - Excellent Customer Service skills with a customer-first mindset - Effective Communication skills to collaborate with team members and address customer inquiries - E-Commerce knowledge and Sales skills to understand and support the platform's operations - Self-motivated with the ability to work in a fast-paced environment - Interest or background in the arts, handicrafts, or sustainable products is a plus Please note that all major and minor training will be provided. This full-time, Hybrid Internship role based in Indore offers a long-term opportunity for dynamic learning in marketing business and digital marketing directly under the founders. Only candidates based in Indore are preferred. If interested, please DM your Full Name and Resume to 9695410143.,
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posted 1 month ago

Housekeeping Operations Manager

alexiss facility services
experience3 to 7 Yrs
location
Indore, Madhya Pradesh
skills
  • Operational Management
  • Housekeeping
  • Security
  • Staff Management
  • Client Satisfaction
  • Reporting
  • Strategic Planning
  • Client Management
  • Process Improvement
Job Description
You will be responsible for monitoring all the daily operations of the housekeeping department and Security department. This includes leading, hiring, and training staff to adhere to high standards of cleanliness and client satisfaction. It will be your duty to maintain the manpower of each site at every location, make daily reports, visit client premises monthly, and address complaints within the specified turnaround time. Additionally, you will need to formulate strategic and operational objectives, meet potential clients, and work on improving operational management systems, processes, and best practices. Key Responsibilities: - Monitor daily operations of housekeeping and Security department - Lead, hire, and train staff to maintain high standards - Maintain manpower at each site - Generate daily reports - Visit client premises monthly - Address complaints promptly - Formulate strategic and operational objectives - Meet potential clients - Improve operational management systems, processes, and best practices Qualifications Required: - Prior experience in housekeeping or security management - Strong leadership and communication skills - Ability to formulate and execute strategic objectives - Proven track record of improving operational processes - Customer-centric approach to address client needs The company offers the following benefits: - Cell phone reimbursement - Health insurance - Provident Fund Please note that this is a full-time position that requires in-person work at the specified location.,
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posted 3 weeks ago
experience2 to 6 Yrs
location
Shivpuri, Madhya Pradesh
skills
  • Transportation Management
  • Logistics
  • Warehousing
  • Routing
  • Compliance Management
  • Budgeting
  • Cost Control
  • Client Coordination
  • Documentation Management
  • Transportation Management Systems
Job Description
As an Operation Associate in the Transport division located in Chitwan, your role involves coordinating and monitoring transportation activities. Your responsibilities include: - Receiving, verifying, loading/unloading, dispatching, warehousing, routing, and reporting of inbound/outbound goods. - Managing transport documentation and collaborating with the inter-branch team to ensure smooth end-to-end operations. - Monitoring and resolving operational issues such as delays and route changes in a timely manner. - Ensuring compliance with health, safety, and environmental standards, as well as company policies. - Assisting in budgeting, cost control, and client coordination related to transport services. - Supporting the implementation of transportation management systems and digital tools. No additional details of the company are mentioned in the provided job description.,
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