1,141 Live Office Jobs in Puducherry

Dear Candidate We are excited to offer flexible online work opportunities such as Typing, SMS Sending, Ad Posting**, and more all of which you can easily do from your mobile phone, laptop, or any digital device**. Available Positions: * Fresher* Back Office* Computer Operator* Data Entry Operator What You Need:** * Just basic computer knowledge nothing more!No age restrictions**No work pressure or targets Open to both males and females**All qualifications welcome **Graduates, Diploma holders, or any educational background** Work From: * Smartphone* Laptop* Desktop whatever works best for you! Job Responsibilities:** * Complete simple assigned tasks* Submit work on time --- If youre looking for a **flexible, stress-free job** that fits into your schedule whether full-time or part-time wed love to have you on board. Thank you for your interest!  

Dear Candidate, We are excited to offer a work-from-home position with flexible working hours, perfect for both part-time and full-time seekers. What Youll Need: Basic understanding of Notepad and internet usage Access to a mobile phone, desktop, or laptop Who Can Apply: Freshers, homemakers, retired individuals, and candidates from any educational background Open to both men and women Job Responsibilities: Complete assigned tasks and submit your work on time This is a great opportunity to start from the comfort of your home. Apply now and take the first step toward your remote work journey! Thank you, HR Team

Dear candidate, As a Data Entry Operator, your main responsibility will be to input and update data into the computer system accurately and efficiently. With no fixed working hours, no targets, and minimal supervision,  We have various types of online and offline project works. Position: Fresher /Computer Operator/ Data Entry Operator    skills needed: basic computer knowledge  No Age Bar No Work Pressure,No Targets. No internet required to do the work  Work from smartphone or laptop or by any gadgets can be done. Job responsibility : Job Responsibilities is that you have to submit your work on time. Thank you 

Dear Candidate, Notifying Hiring: International Chat Support Hyderabad Please share resumes with reference RELEVANT ONLY   We're Hiring! Join a leading MNC in Hyderabad for an exciting role in International ChatSupport Customer Service! Location: Mindspace, Hitech City Experience: 2+ Years in International Chat Support(Social Media) Must be a Graduate Notice: Immediate to short Notice period CTC: 5 LPA (37,600 Take Home) Rotational Shifts | Work from Office Walk-in drive with all 3 interview rounds conducted on the same day. Candidates who have already interviewed for this position within the last 6 months are not eligible (cooling period applies). Important Notes: Only RELEVANT profiles will be contacted (must meet all criteria) Experience in international chat support(Social Media) is mandatory Strong written English, multitasking, and typing speed required This is a work-from-office role remote/WFH not available  If you're passionate about solving customer issues and thrive in a fast-paced global environment, we want to hear from you!  Reference appreciate , send resume to sri.sravika@artech.com 9346016851

Job Description Front Office Butler Location: Calicut, Kerala Role Type: Live-In Experience Required: Minimum 3+ years in Front Office / Butler / Guest Relations roles Industry: Luxury Retreat / Clinical Wellness Centre About the Role We are seeking a polished and service-oriented Front Office Butler to provide highly personalized guest services at our luxury clinical wellness retreat. The ideal candidate will serve as the primary point of contact for guests, ensuring seamless front-of-house operations, coordinating with internal departments, and delivering an exceptional, discreet, and memorable guest experience. Key Responsibilities Deliver personalized Front Office Butler services with exceptional attention to detail, guest comfort, and privacy. Manage guest arrivals, check-ins, room orientations, and daily service requirements. Coordinate with housekeeping, F&B, wellness, and concierge teams to fulfill guest preferences and schedules. Assist guests with reservations, wellness program coordination, dining arrangements, room service, and customized requests. Maintain exemplary standards of cleanliness, presentation, and service etiquette in guest areas. Professionally address and resolve guest concerns, ensuring a seamless experience. Handle luggage assistance, packing/unpacking support, and laundry coordination as needed. Uphold luxury hospitality standards, property SOPs, and wellness protocols. Support VIP guests, special events, and curated retreat activities. Requirements Minimum 3+ years of experience in Front Office, Butler Service, or Guest Relations in luxury hospitality. Experience in luxury hotels, resorts, private residences, or wellness retreats is preferred. Strong communication, interpersonal, and guest-handling skills. Impeccable grooming, etiquette, and a high-service mindset. Ability to multitask, maintain discretion, and think proactively. Open to both male and female candidates. Willingness to work in a live-in role at the retreat. Benefits Live-in accommodation provided. Meals and access to selected wellness programs (as per company policy). Professional, serene, and growth-oriented work environment.

Job Opportunity Location: Pune Shift: Rotational (APAC / EMEA / US) Work Mode: On-site (All working days) Experience: 2 to 5 Years  Qualifications & Experience: Graduate in any discipline with 2 to 5 years of experience in Logistics Operations Prior exposure to the Petrochemicals industry is advantageous Key Skills & Expertise: Strong communication skills with experience in engaging both internal and external stakeholders Hands-on experience in handling: Outbound / Inbound Deliveries Shipping documentation Inventory management/ replenishment Transportation Tracking Shipping instructions Audit Carrier Invoices Proficient in SAP and familiar with its application in logistics/ transportation processes Skilled in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) Work Environment: Must be open to working in rotational shifts (APAC / EMEA / US) Required to work on-site on all working days  Interested candidates can share their updated resume at salma.s@liveconnections.in  or Contact: 8297131110  

As a Live Chat Specialist at Assurex E-consultant, your role involves handling online inquiries and providing real-time support to clients through live chat services/call. Your responsibilities will include: - Assisting in the planning and execution of marketing campaigns across various channels (digital, social media, email, and print) to promote services. - Coordinating sales activities, managing leads, and tracking sales performance metrics to support the sales team. - Conducting market research to identify trends, customer needs, and competitive analysis for informing marketing strategies and sales approaches. - Maintaining databases, tracking sales and marketing metrics, and providing reports to assess performance and identify areas for improvement. - Collaborating closely with the marketing and sales teams to ensure alignment on goals, messaging, and branding. Qualifications and skills required for this role: - Excellent written and verbal communication skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving abilities - Attention to detail - Ability to thrive in a fast-paced work environment This full-time position requires you to work from the office located at Tower 2, 2nd Floor, Twin Tower, EN 69, Street Number 4, EN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. The office hours are from 12 pm to 8 pm. As a fresher, you are welcome to apply regardless of your educational background. The salary offered for this position ranges from 12,000 to 13,000. This is a full-time onsite job with day shift schedules. If you are considering this opportunity, please ensure that you can reliably commute to Kolkata, West Bengal, as this is the preferred work location. Proficiency in English is preferred for this role. For more information about Assurex E-consultant, you can visit their website at www.assurexeconsultant.com. The company looks forward to welcoming you to their team and working together to deliver exceptional support to clients.,

You are required to join a Real Estate Firm as a Front Office and Administration Executive. The ideal candidate should have an attractive personality, be presentable, and willing to relocate to or be based near South Delhi. Previous experience as a receptionist is mandatory for this role, with an age limit of up to 38 years. **Role Overview:** - Managing visitors and guests effectively - Supervising housekeeping staff and office management - Handling vendor interactions - Providing assistance to the HR & Admin Manager - Multitasking efficiently - Operating EPABX system - Demonstrating proficiency in computer skills - Communicating fluently in verbal and written English **Qualifications Required:** - Experience in Microsoft Office for at least 1 year - Total work experience of 1 year The job is full-time with a day shift schedule and offers a yearly bonus. As part of the application process, you will need to confirm your willingness to relocate to Moolchand or live nearby before joining.,

As a Business Operations Lead in a global organization, your role involves providing thought leadership for business management operations, maintaining communication with stakeholders, and ensuring alignment on priorities. You will shape and lead the execution of various initiatives, evaluate and enhance organizational structures and processes, and create reporting frameworks to support data-driven decision-making. Key Responsibilities: - Serve as a central point for business management operations, providing thought leadership and maintaining communication with stakeholders. - Lead the execution of initiatives from concept to implementation, partnering closely with functional leads. - Evaluate and enhance organizational structures, workflows, and operational processes to drive efficiency and effectiveness. - Create and maintain reporting frameworks, operational dashboards, and performance metrics for data-driven decision-making. - Collaborate with Finance and HR to manage operating budgets, forecasting, and P&L oversight. - Identify skill gaps and capacity needs across teams and coordinate with partners to develop solutions. - Lead local employee engagement initiatives to foster collaboration and a strong organizational culture. - Act as a trusted advisor to the CAO and senior leadership team, shaping priorities and ensuring alignment with company objectives. - Prepare executive-level presentations, reports, and communication materials. - Drive alignment across cross-functional initiatives, facilitating collaboration and ensuring progress. Qualifications Required: - 10+ years of experience in business operations, strategy, consulting, or program management. - Experience leading cross-functional initiatives and driving measurable business outcomes. - Background in asset management, management consulting, or corporate strategy preferred. - Strong experience with budgeting, financial planning, or P&L ownership required. - Demonstrated success in operational design, process improvement, and organizational planning. - Strong executive presence and communication skills. - Ability to make data-informed decisions, influence without authority, and align teams around strategic goals. - Proficiency in operational frameworks, tools, Advanced Excel, and PowerPoint skills. - Strong project and program management abilities. - Highly organized, adaptable, proactive, resourceful, and solution-oriented. - Strong interpersonal and relationship-building skills with high emotional intelligence. This job will allow you to showcase your leadership and strategic skills, operational and analytical abilities, as well as your soft skills and traits in a dynamic and challenging environment.,

**Job Description:** **Role Overview:** As an Office Operations Admin at the International Transport Workers Federation (ITF), you will be responsible for ensuring the smooth running of daily functions across the Asia Pacific office. Your role will involve supporting a wide range of operational activities to maintain the efficient functioning of the office and contribute to the effective delivery of ITF programmes. You will work closely with the Regional Operations Officer and the wider team to ensure administrative processes are efficient, accurate, and compliant with ITF standards. **Key Responsibilities:** - Coordinating travel, logistics, accommodation, and meeting arrangements. - Managing routine HR administration and maintaining personnel records. - Supporting finance processes including invoice tracking and expenses. - Maintaining digital and paper filing systems accurately. - Acting as the first point of contact for routine queries. - Supporting office systems, policies, and procedures. - Managing supplies, equipment, and office resources. - Supporting colleagues during peak periods. **Qualifications Required:** - Strong administrative and organizational skills. - Experience supporting HR, finance, or operations. - Ability to manage competing priorities. - Strong communication and customer service skills. - High IT proficiency across office software and filing systems. - Experience working in diverse environments (desirable). - Ability to anticipate operational needs and take initiative. - Commitment to confidentiality and professionalism. **About the Company:** The International Transport Workers Federation (ITF) is a democratic, affiliate-led federation recognized as the world's leading transport authority. With a mission to improve the rights, protections, and working lives of transport workers globally, the ITF connects over 700 affiliated trade unions from 150 countries. The organization operates in various global offices, promoting respect for trade union and human rights worldwide, working for peace based on social justice and economic progress, defending the interests of members, providing research and information services, and offering general assistance to transport workers in difficulty. Joining the ITF will provide you with insight into global trade union operations, collaboration with colleagues from the Asia Pacific region, and the opportunity to develop valuable administrative and operational skills in a collaborative, inclusive, and values-driven environment. The organization values solidarity, democracy, dynamism, determination, and diversity, aiming to strengthen the ITF as the global voice for transport workers. *Note: For full job description and to apply, please click on the apply button.*,

As a Customer Services Advisor, your role will involve delivering high-quality customer-centric solutions and providing insights on customer preferences. You will handle live chats from customers regarding billing, products, and services in a lively and fast-paced customer service environment. Your responsibilities will include: - Handling inbound customer queries related to billing, rate plans, service activations, troubleshooting, and complaints via live chat - Providing accurate and relevant information to resolve customer queries on the first contact - Taking end-to-end ownership of customer issues and following through on commitments - Actively listening to customers, assessing their issues, and communicating in a clear and personal manner - Using simple language that is easily understood by customers - Adhering to work schedules to contribute to operational efficiencies - Maintaining work ethics in line with organizational compliance - Building warm and professional relationships with customers - Meeting commercial targets through up-selling and cross-selling initiatives As you gain experience in the role, you will have the opportunity for further skill development within the organization, allowing you to provide support beyond the customer relations department. The key skill set required includes: - Excellent communication skills, both written and verbal - Strong listening skills, patience, and the ability to handle objections - Persuasiveness and diligence in achieving goals - Ability to work in a team and build relationships with customers and team members - Problem-solving skills and a logical approach to address issues - Basic computer proficiency, including knowledge of MS Office applications - Experience in live chat processes, customer services, or the telecom industry - Experience with upselling and proactive sales on live chat This full-time position may involve night shifts and rotational shifts with shift allowances. A Bachelor's degree is preferred, and relevant work experience, particularly in international chat processes, is desirable. Fluency in English and Hindi is preferred, and the work location is in person. For further details or to speak with the employer, you can contact +91 7709814645.,

We are offering a Job. Part Time Jobs, Data Entry Work, Online Computer Work, Work From Home, Back Office Executive, Typist Perform computer data entry, photocopying, filing, and maintaining records and files. Enter data, edit and verify all the data entered. Freshers and Experienced both can apply for this jobs. Work Opening- Computer Operator, Typist. Back Office Executive Data Entry Executive Work Location: Work From HomeWork Type: Part Time or Full TimeWork Salary: Rs.16000 to Rs.33000 Work Location: This work can be done from any location  For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in 1-WhatsApp Number- 8O 52 8495 55 2-WhatsApp Number- 86O1O6O241 After sending 'Hi' message on WhatsApp Within 1 minute, you will receive the full work details on your WhatsApp via auto-reply. After receiving message please read all work and salary information carefully to understand everything better. For more details, you can call the customer care number shared in the WhatsApp message. You Must have: Computer or laptop and Typing Skills

As an APAC Quality Lead at ByteDance, you will play a crucial role in ensuring the safety and positive experience of our global online community. Your responsibilities will include leading the QA team, setting up quality metrics, and fostering a performance-driven culture. You will collaborate with stakeholders, monitor team performance, and drive strategic planning for quality improvement. Additionally, you will be responsible for employee wellbeing initiatives and office space planning. **Responsibilities:** - Lead, mentor, and develop QA & Training teams, establish quality metrics, and drive a performance culture with checkpoints & scorecards. - Manage relationships with senior stakeholders, provide timely feedback, and facilitate meetings, reporting, and quality review functions. - Monitor and review team performance, analyze data, and identify opportunities for improvement. - Collaborate with regional leadership on strategic planning and data analysis. - Foster a high-performance culture, promote open communication, inclusion, continuous improvement, and sharing feedback. - Have overall responsibility for office space planning, employee wellbeing initiatives, and ad hoc initiatives as required. **Qualifications:** - Minimum of 5 years of experience in content moderation, quality assurance, or related fields, with at least 3 years in a leadership role. - Proficiency in Policy Playbook rule and IG knowledge for coaching and CST quality improvement. - Deep understanding of data quality assurance methodologies, processes, and metrics. - Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions. - Excellent communication skills to collaborate with diverse teams and influence stakeholders. - Comfortable working in a fast-paced environment and adapting quickly to changes. ByteDance, founded in 2012, aims to inspire creativity and enrich life through its diverse range of products. As a ByteDancer, you will have the opportunity to work in a dynamic environment that fosters innovation and impact. Diversity and inclusion are core values at ByteDance, creating an environment where employees are valued for their unique perspectives and experiences. Trust & Safety is a critical focus at ByteDance, and the company is committed to providing comprehensive support for the physical and mental wellbeing of its employees. ByteDance recognizes the challenges of maintaining a safe platform and is dedicated to creating a supportive and inclusive workplace for all individuals.,

As an intern at Early Steps Academy, you will have the opportunity to be involved in various day-to-day responsibilities to support the smooth operation of live sessions and enhance customer engagement. Your main responsibilities will include: - Coordinating live sessions: You will be responsible for managing the scheduling, logistics, and technical aspects of live sessions to ensure they run smoothly and adhere to the established timetable. - Engaging with customers: Address any concerns or questions from customers promptly and accurately to enhance their overall experience on the platform. - Resolving queries: Respond efficiently to customer queries via email, chat, or phone, providing clear and concise explanations or instructions to assist them effectively. - Improving operational efficiency: Identify and implement opportunities to streamline operational processes related to live session management and customer support. - Collaborating and communicating: Work closely with cross-functional teams, moderators, and technical support to ensure seamless coordination and maintain effective communication channels for customer insights and operational updates. Early Steps Academy, founded by a team from Harvard, MIT, and IIT, is the world's first learning platform that focuses on strategic thinking and effective multi-party communication in children. The platform aims to bridge the gap between traditional school learning and real-world 21st-century skills by empowering students in classes 4-12 to master structured thinking, real-world problem-solving, and effective communication.,

As part of the Global Finance & Quote-to-Cash Consumption Office at SAP, you will be responsible for executing key programs that drive customer adoption, increase feature utilization, and foster long-term customer success. Your role will involve working directly with customers to align solution capabilities with business outcomes and strategic objectives. Additionally, you will monitor customer health, identify risks, and execute proactive retention and churn-prevention activities. Your collaboration with cross-functional teams will be essential in empowering regional Customer Success Managers (CSMs) and driving meaningful impact in your responsible sub-solution. **Key Responsibilities:** - Build deep expertise in Finance & Quote-to-Cash to serve as a trusted advisor to customers. - Engage with customers 1:1 to align solution capabilities with business outcomes and strategic objectives. - Drive adoption, consumption, and value realization of the specific solution. - Monitor customer health, identify risks, and execute proactive retention and churn-prevention activities. - Partner with account teams to identify upsell and cross-sell opportunities within the solution area. - Deliver customer enablement sessions, workshops, and best-practice sharing tailored to the solution. - Collaborate with product teams to provide feedback on customer needs and solution improvements. - Track and report on adoption metrics, usage trends, and customer success KPIs for the solution. - Support customers through key lifecycle milestones such as onboarding, go-live, and expansion. - Represent the voice of the customer for the solution internally, ensuring alignment across sales, product, and support. **Qualifications Required:** - 7+ years of experience in consulting, presales, or sales of complex enterprise software, with expertise in areas such as Accounting & Financial Close, Financial Planning, Working Capital Management, GRC & Global Tax, or Order-to-Cash solutions. - Understanding of Finance & Quote-to-Cash processes and business value. - Ability to effectively identify adoption and consumption opportunities and track churn. - Expert analytical skills in data reporting and interpretation, with the ability to develop actionable plans based on insights. - Exceptional organizational, communication, and presentation skills, and ability to express nontechnical concepts clearly and concisely to meet goals and set priorities. - Business acumen to communicate at various C-levels. **About SAP:** SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. With a purpose-driven and future-focused approach, SAP values inclusion, health, well-being, and flexible working models to ensure every employee can perform at their best. The company is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities. If you are interested in applying for a role at SAP, you can send an e-mail with your request for accommodation or special assistance to the Recruiting Operations Team at Careers@sap.com. SAP employees can also take advantage of the SAP Employee Referral Program for eligible permanent roles.,

Role Overview: JetLearn, a European EdTech startup, is seeking a proactive and detail-oriented individual to join their team in Delhi NCR. As a Project Coordinator, you will play a crucial role in project planning and execution, cross-functional coordination, risk management, budget tracking, quality assurance, reporting, program launch support, and continuous improvement. If you are excited about productizing sales, scaling automation, and driving revenue through digital journeys, this opportunity offers you a chance to make a lasting impact. Key Responsibilities: - Project Planning & Execution: - Assist in creating detailed project plans for new launches such as new courses, regional expansions, and hackathons. - Break down high-level goals into actionable tasks, timelines, and responsibilities. - Monitor progress on deliverables and ensure teams meet their milestones. - Cross-functional Coordination: - Work closely with curriculum designers, teachers, product, operations, marketing, and growth teams to drive projects. - Facilitate communication across geographically distributed teams. - Set up regular status meetings, drive agendas, and maintain action items. - Risk & Issue Management: - Identify project risks and propose mitigation strategies. - Track issues, escalate when needed, and follow up to resolution. - Budget & Financial Tracking: - Help manage budget estimates, spending, and forecasting for projects. - Create purchase orders, track invoices, and liaise with finance or procurement teams. - Quality Assurance & Compliance: - Ensure deliverables meet internal quality standards. - Coordinate reviews, feedback cycles, and testing for new curriculum features or platform updates. - Reporting & Documentation: - Maintain project documentation including project plans, meeting minutes, risk logs, and decision logs. - Prepare regular status reports for leadership. - Program Launch Support: - Assist in launching programs by coordinating logistics, marketing, and operations. - Support go-to-market activities by working with growth and marketing teams. - Continuous Improvement: - Conduct retrospectives post-project to capture lessons learned and process improvements. - Suggest process optimizations in project workflows or cross-team dependencies. Qualification Required: - Bachelors degree in Business, Management, Education, Engineering, or a relevant field. - 1-3 years experience in project coordination or project management, preferably in EdTech, startup, or high-growth companies. - Strong organizational skills and a bias for execution. - Excellent written and verbal communication skills. - Comfortable working with cross-functional teams. - Familiarity with project management tools such as Asana, Trello, MS Project, Airtable, etc. Additional Information: JetLearn is a global EdTech startup based in Amsterdam, Netherlands, with a mission to empower children globally with future-ready technology skills. The company delivers personalised, after-school AI, coding, and robotics classes to children aged 6-16 through live, one-on-one Zoom sessions. With customers in over 30 countries, JetLearn is now focusing on building an e-commerce-style experience to help parents enrol their children seamlessly. If you are looking to work in a fast-paced startup environment and possess the required qualifications and competencies, apply now to be a part of JetLearn's exciting journey.,

As a Live Data Production Editor at Gracenote, a Nielsen company, you will be an essential part of the live sports coverage team. Your main role will revolve around live scoring of various sports events such as football, tennis, cricket, road cycling, and more. Additionally, you will be responsible for entering player and schedule information for upcoming competitions and matches, as well as processing historic results of the 250 sports covered by Gracenote. You can expect to dedicate approximately 80% of your time to live scoring activities. **Responsibilities:** - Live scoring of sports events across various categories - Entering player and schedule information for upcoming competitions - Processing historic results of the 250 sports covered by Gracenote **Requirements & Qualifications:** - Graduate in any field - Proficient in the English language with excellent writing and communication skills - Willingness to work in a 24/7 operation, including evening and weekend shifts - Hybrid role, requiring proximity to Nielsen's Mumbai office or a suitable work-from-home setup for live sports coverage **Preferred Skills:** - Avid follower of one or more sports with excellent general sports knowledge - Ability to handle stress, time pressure, and make quick decisions - Strong communication and time-management skills - Excellent computer skills **Desired Skills:** - Willingness to work during evenings, nights, and weekends - Exceptional written and verbal English skills - High level of attention to detail and quality-focused mindset Gracenote, a Nielsen company, is a global standard for music, video recognition, and sports content, offering technologies to top entertainment products and brands. With a vast database of over 200 million tracks, TV listings for 85+ countries, and statistics from 4,500 sports leagues and competitions, Gracenote plays a pivotal role in the entertainment industry. Nielsen connects clients to audiences, providing accurate insights into consumer behavior across various media channels. By measuring audience preferences on platforms like podcasts, streaming TV, and social media, Nielsen helps companies identify growth opportunities and enhance their market strategies. If you are passionate about sports, data, and technology, and wish to contribute to the media industry's advancement, a career at Nielsen could be the perfect fit for you. Join a diverse team of professionals who value fresh ideas and innovation, and work alongside smart, motivated colleagues who are dedicated to achieving excellence in their work. Come be a part of a team that inspires you to excel and make a difference!,

As a Customer Support Manager at MARS Cosmetics, you will play a pivotal role in ensuring seamless communication between customers, internal operations, and product teams. Your responsibilities will include setting targets, monitoring team performance, coaching team members, and maintaining service standards to provide prompt and empathetic resolution to customer queries and issues. You will also be responsible for creating and maintaining support workflows, guidelines, knowledge base, and training materials to streamline processes for the team. Key Responsibilities: - Manage the customer support team by setting targets, monitoring performance, and coaching team members to meet service standards. - Handle customer questions, complaints, and issues with empathy and efficiency. - Develop and maintain support workflows, guidelines, knowledge base, and training materials for the team. - Utilize feedback and data to identify recurring issues and collaborate with other departments for process improvements. - Act as the main escalation point for serious or urgent customer issues, coordinating across teams for effective resolution. - Train new and existing team members to enhance their communication skills, product knowledge, and customer-service mindset. - Track key support metrics and report insights and improvement ideas to senior management. - Ensure support operations adhere to brand guidelines and customer-promise standards. Key Skills & Experience: - 4-7 years of experience in customer support or service operations, with 1-2 years in a leadership role. - Proficiency in support systems/tools and ability to enhance processes. - Strong verbal and written communication skills with a customer-first mindset. - Analytical mindset to analyze data, identify trends, and propose improvements. - Experience or understanding of retail/online business or beauty industry is a plus. - Ability to train, coach, and motivate a support team. - Proficiency in Microsoft Office applications and presentation skills. - Adaptability to thrive in a fast-paced growth environment. - A bachelor's degree in any discipline is preferred. Joining MARS Cosmetics will offer you a chance to work with a rapidly growing beauty brand dedicated to innovation, diversity, and quality. You will have ownership over shaping customer support strategies, influencing brand experience, and contributing to real improvements. Additionally, you will be part of a friendly, collaborative culture where your voice is valued, and opportunities for growth align with the mid-senior level role's competitive salary and benefits.,

You are looking for a dynamic customer success/support executive intern to join the team at Arihant Publications. As a key member of the customer support team, you will play a crucial role in ensuring that customers receive top-notch service and assistance. Key Responsibilities: - Provide exceptional customer support via phone, email, and live chat to address inquiries, resolve issues, and provide product information. - Assist customers with order processing, tracking, and returns to ensure a seamless experience. - Collaborate with internal teams to escalate and resolve complex customer issues on time. - Develop a deep understanding of the products and services to effectively communicate with customers and provide relevant information. - Utilize MS Office skills to maintain accurate records of customer interactions and feedback. - Leverage your English and Hindi proficiency to effectively communicate with customers from diverse backgrounds. - Assist in identifying opportunities for process improvements and customer satisfaction enhancements. If you are passionate about customer service, possess excellent communication skills, and are eager to gain hands-on experience in a fast-paced publishing environment, Arihant Publications would love to hear from you!,

As a seasoned Director - Technical PMO at our company, your primary responsibility will be to establish and lead the Project Management Office (PMO) in India. You will play a crucial role in driving enterprise-wide project governance, Agile transformation, and portfolio management, ensuring the successful execution of key initiatives while maintaining strategic alignment. Your strong background in Agile methodologies and proven track record in enhancing Agile maturity across organizations will be instrumental in executing the Global Strategy set forth by the head of PMO. **Key Responsibilities:** - **PMO Strategy & Governance** - Define and implement a PMO framework that balances traditional project governance with Agile principles. - Drive enterprise-wide Agile transformation, fostering adaptability, collaboration, and continuous improvement. - Establish metrics, KPIs, and reporting mechanisms to track project and program performance. - **Agile Maturity & Transformation** - Assess the current Agile maturity level of teams and define a roadmap for increasing Agile adoption. - Coach and mentor project teams, Scrum Masters, and leadership on Agile best practices and frameworks. - Foster a culture of Agile mindset and Lean thinking, ensuring Agile principles are embedded in project execution. - **Program & Portfolio Management** - Lead a portfolio of strategic programs ensuring alignment with business objectives and risk mitigation. - Develop Agile portfolio management strategies to ensure visibility and adaptability of projects and programs. - Oversee capacity planning, financial management, and forecasting to maximize business value delivery. - **Stakeholder & Change Management** - Engage with C-suite executives, business leaders, and cross-functional teams to drive collaboration and strategic decision-making. - Act as a change agent, ensuring smooth Agile adoption across all business units. - Implement communication strategies to enhance transparency and stakeholder engagement in project outcomes. - **Process Improvement & Tool Implementation** - Optimize project delivery models by integrating Agile, Lean, and hybrid methodologies. - Promote the adoption of Agile tools for tracking progress, dependencies, and risks. - Establish a continuous improvement framework to refine processes and enhance team productivity. **Required Qualifications & Skills:** - Education: Bachelor's degree in Engineering, Business, or a related field. MBA or Agile certifications are a plus. - Experience: 12+ years in project/program management, with at least 5 years in PMO leadership and Agile transformation roles. - Agile Expertise: Strong understanding of Agile frameworks and their application at the enterprise level. - Leadership & Change Management: Ability to lead large-scale Agile transformations and influence senior stakeholders. - Process & Technology: Experience in scaling Agile teams, implementing Agile governance, and using Agile project management tools. - Strategic Thinking & Problem-Solving: Strong business acumen with the ability to align Agile practices with organizational objectives. - Communication & Collaboration: Excellent stakeholder management skills and capability to drive discussions with C-level executives and Agile teams. **Why Join Us ** If you are passionate about Agile-driven project management and PMO leadership, this is an opportunity to drive Agile transformation in a dynamic, high-growth organization. You will lead strategic initiatives that impact enterprise-wide delivery excellence while being part of a collaborative, forward-thinking culture. We are committed to creating an inclusive environment where everyone feels valued, supported, and empowered to do their best work. Join us on our journey to make a positive impact in the world and help save lives on our roadways. (Note: The additional details of the company provided in the job description have been omitted as they are not directly related to the role of Director - Technical PMO.),