network-associate-jobs-in-new-delhi

1,634 Network Associate Jobs in New Delhi

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posted 6 days ago
experience0 to 4 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • customer support
  • customer service
  • customer service operations
  • domestic bpo
  • voice process
  • call center operations
  • domestic voice process
  • bpo voice
Job Description
Greetings from Personal Network! Launch Your Career with a Leading MNC! An esteemed multinational company is actively hiring Customer Support Associates for its Domestic Voice Process team. If you are a strong communicator with a customer-first attitude, this is your chance to grow professionally in a supportive and rewarding environment.   Key Responsibilities: Handle incoming and outgoing calls from domestic customers Resolve queries, concerns, and service requests promptly and effectively Provide accurate information on products and services Maintain a courteous and professional tone throughout all customer interactions Update customer records and call logs accurately in the system Achieve performance benchmarks such as call quality, resolution rate, and customer satisfaction (CSAT)   Who Can Apply: Experience: 0 4 years Position: Customer Support Associate Salary: 2.5 LPA 4 LPA Location: Bangalore Shift: Day Shift Education: Any Graduate / 10+3 / MBA   For Immediate Consideration, Contact: Priya: 76192 18164 Nihal: 88843 50424 Nithin: 78291 22825   For More Details: Email:  Best Wishes, Personal Network
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posted 6 days ago
experience1 to 4 Yrs
Salary2.5 - 4.5 LPA
location
Bangalore
skills
  • voice
  • technical process
  • technical support
  • semi voice
  • desktop support
Job Description
Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Location: Bangalore Shift: Night Shift (Aligned with US Time Zone) Position: Technical Support Associate International Voice Process: International Voice Technical Support   Start Your Global Career Journey with a Leading MNC! A reputed global brand is looking for fluent English speakers to join their International Voice Technical Support team. If you are eager to gain international exposure and grow professionally in a fast-paced, dynamic environment, this opportunity is perfect for you!   Key Responsibilities: Take ownership of customer issues and ensure resolution from start to finish Research, diagnose, troubleshoot, and identify solutions to system or technical issues Follow standard procedures for escalating unresolved issues to the appropriate internal teams   Candidate Profile: Experience: 0.6 to 4 years in International Voice Process / BPO / Technical Support Communication: Excellent English-speaking and interpersonal skills Shift Flexibility: Willingness to work US night shifts Technical Skills: Basic computer knowledge and typing ability Mindset: Positive attitude, quick learner, and customer-centric approach   CONTACT IMMEDIATELY:   JYESHTA    :76191 85930  NITHIN       : 98869 64485  NIHAL        :73384 44389 RAJ            : 98451 62196 PRIYA        :76192 18164    Grow your career in a global work environment that rewards talent and dedication. Best Wishes, Team Personal Network
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posted 3 days ago

Associate/ Sr. Associate - Provider Network

Jobs Territory Hiring For VISIT HEALTH
experience1 to 6 Yrs
location
Kochi, Coimbatore+1

Coimbatore, Ahmedabad

skills
  • comunication skills
  • network -provider knowledge
  • healthcare industry trends
  • relationship management expertise
Job Description
As an Associate / Sr. Associate Provider Network, you will be responsible for building, expanding, and maintaining our network of healthcare providers (hospitals, clinics, labs, diagnostics, radiology centers, individual practitioners, etc.). You will negotiate contracts and tariffs, manage empanelments/renewals, ensure data and record upkeep, track cost savings, and maintain strong relationships with provider partners. This role involves coordination across internal teams (operations, claims, medical, business development) and external providers. Key Responsibilities Identify, source, and onboard new healthcare providers (hospitals, clinics, labs, diagnostic and radiology centers, individual practitioners) to build/expand the provider network.  Manage tie-ups & empanelment processes including renewals of existing providers.  Negotiate provider contracts and tariff/rate agreements to secure the best possible rates for services.  Maintain end-to-end relationship management with providers: coordinate with hospitals, clinics, labs, diagnostic centers, and individual doctors; manage communications, resolve issues, support renewals, and handle onboarding/ offboarding.  Update and maintain accurate records of all partner providers (empanelment status, contract details, tariff lists, contact information, geographies covered).  Track and monitor cost savings, utilization, performance metrics for provider network ensure that negotiated tariffs and contracted rates lead to expected savings/benefits.  Ensure compliance and credentialing where needed (especially if dealing with regulated healthcare providers) maintain documentation and due diligence for all network providers.  Coordinate with internal teams (operations, claims, quality control, business development, etc.) to ensure smooth referral pathways, quality of care and service delivery via network providers.  For Sr. Associate level: Possibly lead network-expansion strategy for assigned region, mentor junior network-team members, support periodic audits, renegotiations, and complex contract issues. 
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posted 2 days ago
experience0 to 2 Yrs
Salary2.0 - 3.0 LPA
location
Bangalore
skills
  • hardware
  • domestic calling
  • domestic bpo
  • laptop support
  • customer service
  • tsr
  • service desk
  • laptops
  • technical support
Job Description
Greetings from Personal Network!!! Top MNC Hiring Technical Support Associate (Semi Voice Process English & Hindi) Kickstart Your Tech Career with a Leading MNC! A reputed multinational company is expanding its team and looking for Technical Support Associates for the Domestic Semi Voice Process(English & Hindi). If you enjoy troubleshooting, have strong communication skills, and are passionate about solving technical problems, this is a great opportunity to grow in a technology-driven environment. Job Details Location: Bangalore Shift: Day Shifts Only (No Night Shifts) Process: Domestic Technical Support Semi Voice Position: Technical Support Associate (Semi Voice Process English & Hindi) Key Responsibilities Handle customer queries through voice, chat, and email Provide technical troubleshooting and support for products/services Resolve hardware, software, and connectivity issues efficiently Escalate advanced issues to the appropriate internal teams Maintain high customer satisfaction and meet resolution targets Document customer interactions and solutions accurately Candidate Profile Experience: 0 to 2 years in Technical Support / BPO / IT Helpdesk / Semi Voice Communication: Good English communication; English & Hindi preferred Technical Skills: Basic understanding of OS, internet issues, and software troubleshooting Shifts: Comfortable with rotational day shifts only Attributes: Customer-oriented, problem solver, eager to learn and upskill Reach Out to Us Today! Nehal    :  73384 44389Jyeshta :  76192 18164 Nithin   :  78291 22825 Raj       :  98451 62196 Anu      :  63615 32602 Join a workplace that nurtures your talent, supports your growth, and opens doors to exciting career opportunities! Best Wishes, Team Personal Network
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posted 3 days ago
experience0 to 2 Yrs
Salary2.0 - 3.5 LPA
location
Bangalore
skills
  • technical support
  • customer care
  • customer service
  • voice process
  • bpo voice
  • semi voice
  • customer support
  • domestic bpo
  • call center
Job Description
Greetings from Personal Network!  Top MNC Hiring Technical Support Associate (English & Hindi)  Start your career with a reputed multinational company! A leading MNC is hiring Technical Support Associates for its Domestic Technical Voice Process. If you have strong communication skills and enjoy solving customer technical queries, this is a great opportunity with excellent career growth.  Role: Technical Support Associate Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift (Rotational within daytime hours)   Eligibility: 6 months to 4 years of experience in BPO / Technical Support / Customer Support / Voice Process Strong communication skills in English and regional languages (English + Hindi preferred) Willingness to work in rotational day shifts   Responsibilities: Manage inbound and outbound calls from domestic customers Troubleshoot basic technical issues and provide quick resolutions Provide accurate product and service-related technical information Maintain polite, professional, and clear communication at all times Document customer interactions and resolutions accurately  Contact Immediately: NITHIN : 98869 64485 JYESHTA : 76191 85930 NIHAL : 73384 44389 PRIYA : 76192 18164 RAJ : 98451 62196 ANU : 63615 32602  Best wishes from Personal Network!
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posted 3 days ago
experience0 to 2 Yrs
Salary2.5 - 3.5 LPA
location
Bangalore
skills
  • bpo voice
  • domestic bpo
  • customer support
  • customer service
  • customer care
  • helpdesk
  • semi voice
  • technical support
  • call center
Job Description
Greetings from Personal Network!  Top MNC Hiring Domestic Technical Helpdesk Associate (English & Hindi)  Kickstart your career with a reputed multinational company! A leading MNC is hiring Technical Support Associates for its Domestic Technical Voice Process. If you have strong communication skills and enjoy resolving customer technical queries, this is an excellent opportunity for career growth. Position: Domestic Technical Helpdesk Associate (English & Hindi) Process: Domestic Technical Support (Voice) Shift: Day Shift (Rotational within daytime hours)  Eligibility: 6 months to 2 years of experience in BPO / Technical Support / Customer Support / Voice Process Strong communication skills in English and regional languages (English + Hindi preferred) Willingness to work in rotational day shifts  Key Responsibilities: Handle inbound and outbound calls from domestic customers Troubleshoot basic technical issues and provide timely solutions Provide accurate information about products and services Maintain polite, professional, and clear communication at all times Document customer interactions and resolutions accurately  Contact Immediately: NIHAL: 73384 44389 PRIYA: 76192 18164 NITHIN: 98869 64485 JYESHTA: 76191 85930 RAJ: 98451 62196 ANU: 63615 32602 Start your career today and grow with a top MNC!  Best Wishes, Personal Network
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posted 3 days ago
experience1 to 4 Yrs
Salary3.5 - 7 LPA
location
Bangalore
skills
  • voice support
  • international bpo
  • international call center
  • international voice process
  • voice process
  • customer support
  • international customer support
Job Description
Greetings from Personal Network!  Top MNC Hiring International Customer Service Associate (Voice)  Process: International Voice (US) Shift: Night Shift (US Time Zone) Position: Customer Support Executive International Voice A renowned multinational company is looking for energetic, fluent English-speaking professionals to join its International Voice Support team. This role offers global exposure, a fast-paced work environment, and excellent opportunities for career advancement.  Key Responsibilities: Handle inbound and outbound calls from US-based customers Provide clear, accurate information related to products and services Maintain courteous, professional, and empathetic communication at all times Record call details and customer interactions with precision Meet performance goals for quality, customer satisfaction, and resolution metrics Coordinate with internal departments to ensure timely issue resolution   Job Requirements: Experience: 6 months to 4 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Willing to work night shifts aligned with US hours Good interpersonal, problem-solving, and customer-handling skills Basic computer knowledge with good typing skills  For Immediate Contact: Nithin : 98869 64485 Jyeshta : 76191 85930 Nihal : 73384 44389 Raj : 98451 62196 Anu : 63615 32602  Best Wishes from Personal Network!  
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posted 6 days ago
experience1 to 6 Yrs
Salary4.0 - 8 LPA
location
Bangalore
skills
  • communication skills
  • international bpo
  • customer support
  • international call center
  • fluency in english
Job Description
Greetings from Personal Network! Top MNC Hiring International Voice Process (US Shift Opportunities)   Process: International Voice (US Shift) Shift: Night Shift (US Time Zone) Position: Customer Support Associate International Voice   Launch Your Career with a Leading Global Brand! A top multinational company is actively hiring fluent English-speaking professionals for its International Voice Support team. If you are energetic, customer-focused, and seeking global exposure with excellent career growth, this is the perfect opportunity for you!   Key Responsibilities: Handle inbound and outbound calls for international customers (US market) Provide accurate and efficient support, information, and issue resolution Maintain professionalism, clarity, and empathy in all customer interactions Document call details and customer interactions in the system Coordinate with internal teams to ensure timely issue resolution   Job Requirements: Experience: 1 - 10 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Ability to work night shifts aligned with US timing Positive attitude with strong problem-solving and interpersonal skills   CONTACT IMMEDIATELY: PRIYA: 76192 18164 JYESHTA: 76191 85930 NITHIN: 98869 64485 NIHAL: 73384 44389 RAJ: 98451 62196 ANU: 63615 32602   Best Wishes, Personal Network Take the next step in your international career Apply now!
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posted 0 days ago

Associate Agency Development Manager

Thinqor Solutions Private Limited
experience1 to 5 Yrs
Salary3.0 - 4.0 LPA
WorkRemote
location
Neemrana, Roorkee+7

Roorkee, Hazaribagh, Shillong, Dharamshala, Bhilwara, Jaunpur, Hoshiarpur, Durgapur

skills
  • life insurance
  • direct sales
  • fileld sales
Job Description
Job Title: Associate Agency Development Manager (AADM)Department: Agency ChannelCompany: Max Life InsuranceLocation: [Dharamshala,Hazaribagh,shillong,Hoshiarpur,Bhilwara,Neemrana,Jaunpur,Roorke,Durgapur] Work: Office work Role Summary The Associate Agency Development Manager (AADM) is responsible for recruiting, developing, and managing a team of Life Insurance Agents/Advisors to achieve business targets through effective training, motivation, and sales support. The role focuses on driving insurance sales through the agency channel and ensuring high productivity standards. Key Responsibilities1. Recruitment & Activation Identify and recruit high-quality Life Insurance Agents. Conduct interviews, onboarding, and activation of new advisors. Ensure agents complete IRDAI licensing process. 2. Training & Development Provide regular training on product knowledge, sales techniques, and compliance. Mentor advisors to improve skills, productivity, and customer engagement. Conduct joint field visits to support new agents in closing sales. 3. Sales & Business Development Achieve monthly and annual business targets through your team of advisors. Plan and execute sales activities and local marketing campaigns. Monitor advisor performance and ensure consistent achievement of KPIs. 4. Relationship Management Build strong relationships with advisors to improve retention and motivation. Guide advisors on financial planning, product suitability, and customer management. 5. Compliance & Reporting Ensure adherence to all Max Life and IRDAI compliance guidelines. Maintain accurate MIS, sales reports, and activity trackers. Key Skills Required Strong communication & interpersonal skills Sales & target-driven mindset Leadership and team development skills Ability to network and build relationships  Education: Graduate (Any stream) Experience: 1-5 years of sales experience (BFSI preferred) Freshers with strong interest in sales may also be considered Age: 21-42years Benefits Attractive salary + performance incentives Fast career growth opportunities within the Agency channel Continuous training and skill development programs Rewards, recognition, and international contests
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posted 3 days ago

HR Recruitment Associate

PERSONAL NETWORK.
experience0 to 1 Yr
Salary2.0 - 3.0 LPA
location
Bangalore
skills
  • recruitment
  • bulk hiring
  • cold calling
  • screening resumes
  • sourcing
  • screening
  • hr
Job Description
Greetings from Personal Network!  Were Hiring HR Recruitment Associate Location: Banashankari Stage II, Bengaluru Are you passionate about recruitment and eager to build a rewarding career in HR Personal Network is looking for an enthusiastic HR Recruiter to join our team and manage the end-to-end hiring process. Job Requirements: Minimum 0 year to 1 year of experience in HR Recruitment or related roles Strong communication and interpersonal skills Familiarity with sourcing platforms, resume databases, and hiring tools Good decision-making and analytical abilities Willingness to learn and grow in a fast-paced environment  Walk-In Interview Details: Address:PERSONAL   NETWORK 1st Floor, No. 81, 21st Main Road Above Specsmakers,  Near  BDA  Shopping  Complex Banashankari Stage II, Bengaluru, Karnataka 560070  For More Information, Contact: PRIYA         :     76192 18164 JYESHTA     :     76191 85930 NITHIN       :     98869 64485 NIHAL        :     73384 44389 RAJ            :     98451 62196 ANU           :     63615 32602 Walk in today and kickstart your career in HR with us! Best Wishes, Personal Network
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posted 1 week ago
experience0 to 2 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • voice
  • customer service
  • bpo voice
  • customer care
  • customer support
  • voice process
  • domestic bpo
  • call center
Job Description
Greetings from Personal Network! Top MNC Hiring Customer Support Associates (English & Hindi) Position: Customer Support Associate Voice Process Process: Domestic Voice Customer Support Shift: Day Shift Only Location: Bangalore Kickstart your career with a reputed multinational company! We are looking for enthusiastic and customer-focused professionals to join our Domestic Voice Support team. If you have excellent communication skills and enjoy assisting customers, this is a great opportunity to work with a leading MNC that offers career growth, training, and a positive work environment. Key Responsibilities Handle inbound and outbound calls from domestic customers Resolve customer queries, complaints, and service issues efficiently Provide accurate information regarding products and services Maintain courteous and professional communication at all times Record and update customer details accurately in the system Meet key performance metrics such as call quality, first-call resolution, and CSAT scores Job Requirements Experience: 0 to 2 years in BPO / Customer Support / Voice Process Excellent communication skills in English and Hindi Comfortable working in rotational day shifts Basic computer knowledge and good typing speed Positive attitude, confidence, and willingness to learn  CONTACT  IMMEDIATELY : Jyeshta    : 76191 85930Raj          : 98451 62196Nihal       : 73384 44389Priya       : 76192 18164Anu        : 98450 43512Nithin     : 98869 64485 Best Wishes, Team Personal Network
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posted 1 week ago
experience0 to 2 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • customer service
  • inbound calls
  • domestic voice process
  • customer care
  • voice process
  • outbound calling
  • customer support
  • domestic bpo
  • voice support
Job Description
Greetings from Personal Network! Top MNC is Expanding Its Customer Support Team Voice Process Launch Your Career with a Leading Corporate! An esteemed multinational company is hiring Customer Support Associates for its Domestic Voice Process. If you have strong communication skills and a customer-focused attitude, this is a fantastic opportunity to begin or grow your career in a supportive and dynamic work environment.   Who Can Apply FRESHERS Graduates Only Experience: 0 - 2 years in BPO / Customer Support / Voice Process Strong communication skills in English & Hindi Willing to work in rotational day shifts (No night shifts) Basic computer knowledge & typing skills Energetic, positive, and eager to learn   Key Responsibilities Handle incoming and outgoing calls from domestic customers Resolve customer queries, concerns, and service requests efficiently Provide clear and accurate information about products & services Maintain a polite, professional, and customer-friendly approach Update customer records and call logs accurately Meet key performance metrics such as call quality, resolution rate, and CSAT   Role Details Process: Domestic Voice Customer Support Position: Customer Support Associate (Voice Process) Languages: English + Hindi Location: Bangalore Shift: Day Shifts Only (No Night Shifts)   CONTACT IMMEDIATELY PRIYA 76192 18164 NIHAL 73384 44389 NITHIN 98869 64485 JYESHTA 76191 85930 RAJ 98451 62196 ANU 63615 32602   Best Wishes, Team Personal Network
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posted 5 days ago
experience0 to 2 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • bpo voice
  • domestic bpo
  • customer support
  • customer handling
  • customer service
  • voice process
  • customer care
  • domestic
  • call center
Job Description
Greetings from Personal Network!  Top MNC Hiring Domestic Customer Support (Voice Process)  Start your career with a leading multinational company! A well-established MNC is looking for Customer Support Associates for its Domestic Voice Process. If you communicate well and enjoy assisting customers, this is a great chance to work in a professional setting with strong career growth opportunities.  Role           : Customer Support Associate Voice Process Process     : Domestic Voice Support Shift          : Day Shift (Rotational within day hours) Eligibility: 6 months to 4 years of experience in BPO / Customer Support / Voice Process Strong communication skills in English and regional languages (English + Hindi preferred) Willingness to work in rotational day shifts Responsibilities: Manage inbound and outbound calls from domestic customers Resolve customer questions, complaints, and service concerns efficiently Provide correct product/service information Maintain polite, professional communication throughout interactions  Contact Immediately: JYESHTA : 76191 85930 NITHIN    : 98869 64485 NIHAL     : 73384 44389 PRIYA     : 76192 18164 RAJ         : 98451 62196 ANU       : 63615 32602  Best wishes from Personal Network!
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posted 5 days ago

Associate/ Sr. Associate - Provider Network

Jobs Territory Hiring For visit health
experience2 to 6 Yrs
Salary4.5 - 6 LPA
location
Noida
skills
  • communication skills
  • network provider knowledge
  • experience in network expansion
  • negotiations
Job Description
As an Associate / Sr. Associate Provider Network, you will be responsible for building, expanding, and maintaining our network of healthcare providers (hospitals, clinics, labs, diagnostics, radiology centers, individual practitioners, etc.). You will negotiate contracts and tariffs, manage empanelments/renewals, ensure data and record upkeep, track cost savings, and maintain strong relationships with provider partners. This role involves coordination across internal teams (operations, claims, medical, business development) and external providers.
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posted 1 day ago
experience0 to 3 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • customer support
  • bpo
  • customer care
  • telecalling
  • domestic calling
  • domestic bpo
  • voice process
  • customer satisfaction
  • csr
Job Description
Greetings From Personal Network!  Top Company Hiring for Domestic Customer Support (Voice Process) Kickstart Your Career with a Leading MNC! A reputed multinational organization is seeking enthusiastic Customer Support Associates for its Domestic Voice Process. If you have strong communication skills and enjoy helping customers, this is a fantastic opportunity to work in a professional environment with great scope for career development.  Job Details Location: Bangalore Process: Domestic Voice Customer Support Shift: Day Shift Only (No Night Shifts) Position: Customer Support Representative Voice Process  Key Responsibilities Handle inbound and outbound calls from domestic customers Address customer queries, issues, and service-related concerns effectively Provide clear and accurate information on products and services Maintain polite, customer-friendly communication throughout interactions Update customer details regularly in internal systems Meet performance metrics such as call quality, first-call resolution, and CSAT  Eligibility Criteria 0 to 3 years of experience in BPO / Customer Support / Voice Process Strong communication skills in English and regional languages (Hindi/Kannada preferred) Willingness to work in rotational day shifts (no night shifts) Basic computer knowledge and good typing ability Positive mindset with eagerness to learn and grow professionally  Contact Us (Immediate Openings) Nehal    : 73384 44389Naveen  : 88843 50424 Nithin    : 78291 22825 Raj        : 98451 62196 Anu       : 63615 32602 Join a workplace that encourages your professional growth and helps you build a rewarding career in customer support! Warm regards, Team Personal Network  
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posted 1 day ago
experience0 to 3 Yrs
Salary2.0 - 4.0 LPA
location
Bangalore
skills
  • technical support
  • troubleshooting
  • networking
  • customer care
  • blue screen error
Job Description
Greetings from Personal Network!!! Top MNC Hiring Technical Support (Domestic Voice Process) Position: Technical Support Associate Hindi & English Process: Domestic Technical Support (Hindi + English) Shift: Day Shift Only Location: Bangalore   Kickstart Your Career with a Leading MNC! An established multinational IT and customer service company is looking for tech-savvy and customer-focused professionals to join its Domestic Technical Support Team. If you have strong communication skills, a passion for technology, and enjoy helping customers solve technical issues, this is your chance to start or grow your career with a reputed global brand.   Key Responsibilities Handle inbound and outbound calls to assist customers with product or service-related technical queries. Troubleshoot basic software, hardware, or connectivity issues using standard processes. Provide accurate and timely resolutions while maintaining a high level of professionalism. Record all customer interactions and issue details in the system. Meet performance goals such as first call resolution, quality, and customer satisfaction (CSAT).   Job Requirements Experience: 0.6 - 2 years in Technical Support / Helpdesk / BPO Voice Process. MBA Freshers looking to start their career in Technical Support are welcome to apply! Technical Skills: Basic understanding of computer systems, networking, or troubleshooting. Communication: Excellent verbal skills in English and Hindi. Shift: Rotational day shifts only  Attitude: Tech-curious, problem-solving mindset, and strong customer service orientation.   Contact Details For more information or to apply, connect with us: Priya: 7619218164John: 8884350424 Email:  hr6.tnp@gmail.com Apply Now: :  https://forms.gle/4GwxKpPzS9pc6ERo9    Apply today and step into a rewarding career in Technical Support! Join Team Personal Network where your talent and tech skills find the right platform to grow. Best Wishes, Team Personal Network
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posted 2 days ago
experience0 to 2 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • domestic bpo
  • outbound calling
  • customer service
  • voice process
  • voice support
  • inbound calls
  • domestic voice process
  • customer care
  • customer support
Job Description
Greetings from Personal Network!!!! Top MNC is Expanding Its Team Customer Support (Voice Process) Launch Your Career with a Leading Corporate !!!An esteemed multinational company is actively hiring Customer Support Associates for itsDomestic Voice Process team. If youre a strong communicator with a customer-firstattitude, this is your chance to grow professionally in a supportive and rewardingenvironment. Who Can Apply: FRESHERS - GRADS Only Experience: 0 to 2 years in BPO/Customer Support/Voice-based roles Strong communication skills in English and regional languages (English + Hindi ) Willingness to work in rotational day shifts (no night shifts) Basic computer knowledge and typing ability Energetic, positive mindset with a drive to learn and grow Key Responsibilities: Manage incoming and outgoing calls from domestic customers Resolve queries, concerns, and service requests promptly and effectively Provide accurate information on products and services Maintain a courteous and professional tone throughout customer interactions Update customer records and call logs in the system Achieve performance benchmarks like call quality, resolution rate, and customer satisfaction (CSAT) Process    : Domestic Voice Customer SupportLanguage : ENGLISH + HINDI  Position    : Customer Support Associate (Voice Process) Location  :  BangaloreShift        : Day Shifts Only (No Night Shifts)  CONTACT IMMEDIATELY  JYESHTA    : 76191 85930 PRIYA         : 76192 18164 NITHIN       : 98869 64485 GURURAJ    : 88843 50424 NIHAL        : 73384 44389 RAJ           :  98451 62196 ANU          : 63615 32602  Best Wishes from Personal Network!
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posted 5 days ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Technical Support
  • Networking
  • Remote Support
  • Problem Resolution
  • Configuration Management
  • Root Cause Analysis
  • Customer Service
  • Communication Skills
  • Teamwork
  • Incident Diagnosis
  • Service Level Agreements SLA
  • Maintenance Tasks
  • Knowledge Articles
  • Service Delivery Monitoring
  • Vendor Technologies
  • Analytical Thinking
Job Description
Role Overview: As a Networking Remote Technical Support Engineer (L2) at NTT DATA, you will play a crucial role in providing professional remote technical support services to clients. Your responsibilities include identifying and resolving technical incidents and problems, ensuring service restoration, and maintaining service level agreements (SLA) conditions. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Utilize service assurance software and tools to investigate and diagnose problems, collect performance statistics, and create reports. - Identify and resolve problems following agreed procedures. - Perform maintenance tasks as required. - Utilize knowledge articles in incident diagnosis and resolution, updating them when necessary. - Monitor service delivery against SLAs, maintain records, and analyze service records regularly. - Prioritize and diagnose incidents, investigating causes and seeking resolution. - Escalate unresolved incidents and provide service recovery. - Document and close resolved incidents according to procedures. - Maintain secure, accurate, and current configuration on configuration items (CIs). - Investigate and identify root causes of incidents remotely, implementing remedies and preventative measures. - Provide detailed advice on specific specialisms and ensure efficient incident resolution. - Provide continuous feedback to clients and update systems and tools as per standard operating procedures. - Identify problems and errors, logging incidents with necessary detail in a timely manner. - Cooperate with stakeholders to expedite diagnosis and resolution of errors and problems. Qualifications Required: - Working knowledge of technical documentation. - Knowledge of management agent concepts, redundancy concepts, and remote console architecture within supported technical domain. - Knowledge of vendor technologies such as Cisco, Juniper, Aruba, RiverBed, etc. - Customer service orientation and proactive thinking. - Problem-solving skills with high drive and self-organization. - Attention to detail, analytical thinking, and good communication skills. - Ability to work well in a team and with colleagues and stakeholders. Additional Details about NTT DATA: NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is a global leader in AI and digital infrastructure. With expertise in enterprise-scale AI, cloud, security, connectivity, data centers, and application services, NTT DATA helps organizations confidently transition into the digital future. As a Global Top Employer, NTT DATA has experts in over 50 countries and offers clients access to innovation centers and a network of partners. NTT DATA is part of the NTT Group, which invests over $3 billion annually in R&D.,
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posted 1 week ago
experience0 to 3 Yrs
location
Chennai, Tamil Nadu
skills
  • Problem Management
  • Customer Support
  • Network Billing Operations
  • Networking Knowledge
Job Description
Job Description: As a Network & Svcs Operation New Associate at Accenture, your role involves helping transform back office and network operations to reduce time to market and grow revenue. You will be responsible for improving customer experience and capex efficiency, as well as reducing cost-to-serve. Your key responsibilities will include: - Managing problems caused by information technology infrastructure errors to minimize their adverse impact on business - Seeking the root cause of incidents and initiating actions to improve or correct the situation Qualifications Required: - Any Graduation - 0 to 1 years of experience About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 699,000 employees serving clients in over 120 countries, Accenture embraces change to create value and shared success for clients, people, shareholders, partners, and communities. Visit www.accenture.com for more information. Please note that this role may require you to work in rotational shifts.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Feedback
  • Analytical skills
  • Commercial awareness
  • Technical standards
  • Network engineering
  • Network maintenance
  • Performance monitoring
  • Capacity planning
  • Troubleshooting
  • Configuration management
  • Vendor management
  • CCNP
  • CISSP
  • Networking protocols
  • OSI model
  • Learning mindset
  • Diverse perspectives
  • High performance habits
  • Active listening
  • Professional standards
  • System upgrades
  • Security tools implementation
  • TCPIP model
  • Network diagnostic tools
Job Description
In this role at PwC, you will focus on designing and implementing robust, secure IT systems that support business operations. Your responsibilities will include enabling the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. Those involved in cloud operations at PwC will concentrate on managing and optimizing cloud infrastructure and services to enable seamless operations and high availability for clients. You will be accountable for monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. As a driven and curious individual, you are expected to be a reliable, contributing member of a team. You should be prepared to adapt to working with various clients and team members in a fast-paced environment, each presenting unique challenges and scope. Every experience presents an opportunity for learning and growth. It is important for you to take ownership and consistently deliver quality work that drives value for clients and contributes to the success of the team. As you progress within the firm, you will have the chance to build a brand for yourself, opening doors to more opportunities. **Key Responsibilities:** - Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) - Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations - Monitor performance to ensure system availability and reliability - Provide Level-2/3 support and troubleshooting to resolve issues - Work within established configuration and change management policies to ensure the success of changes made to the network infrastructure - Select and implement security tools, policies, and procedures in conjunction with the company's security team - Liaise with vendors and other IT personnel for problem resolution **Qualifications Required:** - Proven hands-on network engineering experience - CCNP or higher certification (CCIE and/or CISSP highly valued) - Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) - Solid understanding of the OSI or TCP/IP model - Hands-on experience with monitoring, network diagnostic, and network analytics tools - University degree in Computer Science or a related subject If there are any additional details about the company in the job description, please provide them separately.,
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