sap-crm-jobs-in-chennai, Chennai

331 Sap Crm Jobs in Chennai

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posted 6 days ago

Manager / Senior Manager- IT,Manager

MD Shakeel Ahamed Hiring For Ecpl Pvt ltd
experience8 to 12 Yrs
Salary9 - 20 LPA
location
Chennai, Bangalore+7

Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • sugarcrm
  • erp
  • crm
  • it manager
Job Description
1. 10+ years of experience in building CRM, Subscriber managements systems.  2. Should be proficient in designing such systems, selection of components with deep technical understanding of the following tech platforms:  a. ERP systems  b. CRM systems (Added plus if the candidate has in his professional career used platforms like SalesForce, SugarCRM or Zoho to develop custom requirements)  c. Lead development of Subscriber management systems  d. Should have experience in managing teams on AWS based platforms in production environment  e. Billing and Payment gateway understanding  f. Provided support to business partners for Business Intelligence. For BI as we will building this platform, we shall be have design Databases for holding this data coming from multiple components. So good understanding of DB design is also a must.  3. Must have lead teams of 10 to 20 with a mix of developers and infra structure supports teams."
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posted 2 months ago

SAP FICO Consultant

M-Corp Services Hiring For Client of Career County
experience4 to 9 Yrs
location
Chennai, Bangalore+3

Bangalore, Hyderabad, Pune, Mumbai City

skills
  • sap fico
  • sap erp
  • sap migration cockpit
  • sap s/4hana cloud
  • sap analytics cloud
  • sap cloud
  • sap cbc
  • sap cloud alm
  • embedded analytics
Job Description
Job Description: SAP FICO Consultant with a strong background in SAP S/4HANA Cloud (Private or Public Edition) to join our growing digital transformation team. The ideal candidate will have successfully completed 2 full-cycle SAP FICO implementations and provided support on at least 2 projects in S/4HANA Cloud environments. The consultant will be responsible for delivering functional expertise in Finance and Controlling modules aligned with the best practices of SAP Cloud ERP, while working closely with business and technical teams.  Key Responsibilities: SAP S/4HANA Cloud Implementation Projects: Lead or participate in S/4HANA Cloud implementations (Private or Public edition). Conduct Fit-to-Standard workshops and identify Gaps. Configure SAP FICO modules using SAP Best Practices for S/4HANA Cloud. Prepare and validate configuration and solution documentation. Collaborate with integration consultants for MM, SD, and other modules. Coordinate with SAP Activate methodology (Explore, Realize, Deploy). Perform data migration using SAP Migration Cockpit. Conduct testing (SIT, UAT) and prepare cutover plans for Go-Live. Provide post-Go-Live support and hypercare. Support & Enhancements: Handle day-to-day incidents, change requests, and month-end support activities. Analyze issues, propose solutions, and implement system changes within S/4HANA Cloud restrictions. Ensure compliance with cloud-specific constraints, like limited customization.  Required Skills: 5+ years of SAP FICO experience with at least: 2 end-to-end implementations in S/4HANA Cloud (Public or Private Cloud Edition). 2 support/AMS projects in S/4HANA Cloud environment. Deep knowledge of SAP Cloud ERP Finance Best Practices. Strong functional expertise in: FI: GL, AP, AR, Asset Accounting, Bank Accounting, Tax Configuration. CO: Cost Center Accounting, Profit Center Accounting, Internal Orders, COPA. Experience with SAP Fiori apps and role-based access in Cloud environment. Familiarity with SAP Activate methodology. Good understanding of integration with MM, SD, PS, and HR modules in S/4HANA Cloud. Working knowledge of Cloud-specific tools like: SAP Cloud ALM, SAP Central Business Configuration (CBC). SAP Fiori Launchpad, SAP BTP (optional).  Preferred Qualifications: SAP S/4HANA Cloud Certification (Public or Private Edition) in Finance. Experience with SAP Business Technology Platform (BTP). Familiarity with SAP Analytics Cloud or Embedded Analytics. Strong communication and stakeholder management skills. Exposure to multi-country/multi-currency implementations. Qualification:  Graduate     Domain Experience:  SAP FICO
posted 2 weeks ago
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • SAP
  • Communication Skills
  • Sales Force CRM
  • Customer Handling Skills
  • Microsoft Office Tools
Job Description
As an Order Management Specialist for INOPC PG, you will play a crucial role in the Operation Center in India (INOPC-PG) as part of ABB's global value chain initiative. Your responsibilities will include handling priority deliveries to support customers in meeting their targets, efficiently managing order bookings using SAP, addressing change management requests, supporting order forecasting, coordinating with the operation department for production support, providing order acknowledgements, generating invoices, verifying invoice accuracy, managing disputes, handling escalations from customers, preparing and sharing reports/trackers, interacting with clients for improvement discussions, conducting pre-shipment and case management audits, and ensuring compliance with regulations. Your qualifications should ideally include a Bachelor's degree with 4-8 years of experience, proficiency in SAP R/3 (ERP) for order management, experience in Sales Force CRM for case management, excellent communication and customer handling skills, ability to prioritize tasks effectively, and proficiency in Microsoft Office tools such as Excel, Word, and PowerPoint. Hitachi Energy, a global technology leader in electrification, focuses on powering a sustainable energy future through innovative power grid technologies with digital solutions. With a legacy of over a century in critical technologies like high-voltage, transformers, automation, and power electronics, Hitachi Energy is committed to addressing the pressing energy challenges of today. Headquartered in Switzerland, the company employs over 50,000 people across 60 countries and generates revenues of around $16 billion USD. Join Hitachi Energy today to be part of shaping the future of sustainable energy.,
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posted 3 weeks ago

SAP MM

Valuewing Consultancy Services
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • SAP MM
  • SAP CRM
  • SD
Job Description
As an experienced SAP MM professional with a minimum of 5 years of experience, you will be responsible for playing a key role in projects involving SAP MM/SAP CRM/SD. Your skills should include hands-on experience in at least 1-2 implementation cycles relevant to MM/SAP CRM/SD and the ability to visit client sites in a consulting role. It is highly desirable for you to have experience working in a distributed team and customer-facing roles, as well as a strong domain knowledge in MM/SAP CRM/SD modules. Key Responsibilities: - Hands-on involvement in large SAP projects for external clients - Demonstrating a strong can-do attitude and excellent communication skills - Understanding customer requirements clearly and providing quick solutions - Proficient in documentation and gaining stakeholder approvals - Collaborating effectively in a diverse team to deliver results Qualifications Required: - Minimum 5 years of experience in SAP MM - Hands-on experience in SAP CRM/SD - Proficiency in working on large SAP projects - Strong communication skills and ability to work with stakeholders - Good documentation skills and attention to detail If you possess the required skills and experience, please email your resume to ram.prabhakaran@valuewingcoe.com.,
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posted 2 months ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • SOQL
  • JSON
  • SQL
  • Database design
  • APIs
  • SAQL
  • SFDC Sales Cloud
  • Salesforce Lightning
  • Apex
Job Description
As an Einstein Analytics / Tableau CRM Consultant at Adita Technologies, you will be joining an exciting project based in Australia & USA. Adita is part of the Ayan Group, an Australian group of companies headquartered in Sydney, Australia. **Role Overview:** You will be responsible for mastering the Einstein Analytics (Wave) application, including designing and developing sophisticated dashboards. Your role will also involve implementing enterprise security and access approaches, rolling out governance approaches, and customizing JSON when Out-Of-Box capabilities do not exist. Additionally, you will be developing within SFDC Sales Cloud, providing best practices direction, and implementing approaches for content governance, processes, version control, and UI. **Key Responsibilities:** - Mastery of the Einstein Analytics (Wave) application - Strong experience in implementing enterprise security and access approaches - Data ingestion using Datasets, Dataflows, Data Manager, Data Prep, dataset utils, XMD - Customizing JSON when Out-Of-Box capabilities do not exist - Developing within SFDC Sales Cloud - Providing best practices direction for content governance, processes, version control, and UI - Hands-on experience on external data source integration experience **Qualifications Required:** - 5+ years of experience - Strong SQL skills and Database design knowledge - Experience in building applications using Salesforce Lightning, Apex, and APIs - Hands-on Good knowledge of SAQL, SOQL and JSON - Prior experience within a comparable business intelligence or analytics delivery role Please note that only shortlisted candidates will be contacted for this role. Thank you for your interest in joining our team.,
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posted 1 month ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Salesforce
  • SAP CRM
  • Strong data organization
  • analytical abilities
  • Experience with CRM tools eg
  • Proficiency in Excel reporting tools
  • Knowledge of sales cycle processes
  • documentation
  • Attention to detail
  • ability to work independently
  • Strong communication
  • coordination skills
Job Description
As a Sales Support Specialist, you will play a crucial role in supporting the end-to-end sales cycle through data management, reporting, coordination, and process optimization. - Capture, organize, and maintain customer and sales opportunity data efficiently. - Ensure data accuracy, timeliness, and compliance with company and legal standards. - Manage documentation, reporting, and audit support effectively. - Develop standard and ad-hoc reports on sales KPIs, productivity, and goal attainment. - Compile and analyze data to support decision-making for internal teams. - Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues. - Provide support to operational teams with updates and escalations. - Offer expertise to simplify and standardize customer and sales data use. - Contribute to continuous improvement initiatives. Qualifications: - Education: Associate degree (2-year) or equivalent work experience. - Experience: 4-6 years in sales support, customer service, or operations. Skills Required: - Strong data organization and analytical abilities. - Experience with CRM tools (e.g., Salesforce, SAP CRM). - Proficiency in Excel and reporting tools. - Knowledge of sales cycle processes and documentation. - Attention to detail and ability to work independently. - Strong communication and coordination skills.,
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posted 2 months ago
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Management
  • CRM Integration
  • Customer Relationship Management
  • Customer Service Management
  • Salesforce
  • ServiceNow
  • Business Development
  • Agile Process
  • Engineering
  • Product Marketing
  • Product Roadmap
  • Sales Readiness
  • Contact CenterasaService
  • Cloud Software
  • Public Cloud Platforms
  • Diversity
  • Inclusion
Job Description
Role Overview: As a Senior Product Manager for CRM Integrations at Five9, you will manage a portfolio of integration adapters for Customer Relationship Management (CRM) & Customer Service Management (CSM) vendors such as Salesforce and ServiceNow. Your role will be based out of one of the offices of affiliate Acqueon Technologies in India, following the hybrid work arrangements of that location and collaborating with global teammates primarily in the United States. Key Responsibilities: - Manage the assigned CRM integration adapters and live transcription (TranscriptStream) adapter-for-CRM, aligning with Five9 product strategy, executing on objectives, and managing the end-to-end lifecycle of the portfolio - Formulate, validate, publish and maintain the Product Roadmap in collaboration with the broader Product Team and key functional primes across the company - Work with CRM companies to define an integration strategy and roadmap, conducting joint product planning meetings with regular progress reviews - Understand customer needs and translate them into prioritized product requirements - Collaborate with the Business Development Team to maintain alignment on partner integration priorities, roadmap, and progress - Manage and prioritize the backlog using Aha and Jira applications, converting to Epics, Features, and User Stories for delivery through the Five9 Agile process - Partner with the Engineering Team to ensure clear, understood, and prioritized requirements are developed, tested, and delivered in-line with best practices - Prepare product business case analysis for new initiatives, releases, and major features - Lead new product introduction process in partnership with Program Management and the Go-to-Market Team - Develop product positioning, value proposition, and pricing with Product Marketing and Sales Readiness - Ensure CRM integration adapters are deployed in line with Five9's global footprint and expansion plans - Align product roadmap for differentiation and market leadership based on competitor offerings - Provide product subject matter expertise in sales engagements, customer presentations, and partner conferences - Demonstrate a hands-on approach from requirements research to product delivery and lifecycle management Qualifications Required: - 5+ years in cloud software product management - 2 years experience in Contact Center-as-a-Service (CCaaS) - Knowledge and experience of working and integrating with CRM/CSM vendors like Salesforce, ServiceNow, Microsoft, Zendesk, Oracle - Proven track record of delivering innovative software solutions to market - Experience building applications on public cloud platforms like GCP, AWS - Ability to collaborate cross-organization, up and down management levels, with globally distributed office locations Note: Five9 is committed to diversity and building an inclusive team that represents various backgrounds, perspectives, and skills. As an equal opportunity employer, Five9 values inclusivity and aims to create a supportive work environment for all employees.,
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posted 1 month ago

Microsoft Dynamics CRM Developer

Arinos infosolutions pvt ltd
experience0 to 4 Yrs
location
Chennai, Tamil Nadu
skills
  • Dynamics CRM
  • C
  • NET
  • JavaScript
  • AngularJS
  • SSRS
  • ASPNET
  • Web API
Job Description
As a Dynamics CRM developer, you will be responsible for designing, developing, and implementing customized solutions within the Dynamics 365 platform. Your role will involve working closely with clients to understand their requirements, translating them into technical specifications, and delivering functional CRM applications. Key Responsibilities: - Design, develop, and implement custom solutions within the Dynamics 365 platform, including configuring, customizing, and maintaining applications. - Customize Dynamics CRM entities, workflows, business rules, and form scripting to meet specific business needs. - Develop modern web applications integrated with the CRM platform using technologies like ASP.NET, AngularJS, and Web API. - Integrate CRM applications with other systems and platforms. - Customize out-of-the-box CRM reports and develop custom SSRS reports as needed. - Ensure that code is testable and conduct unit testing for new functionalities. - Troubleshoot and resolve issues related to Dynamics 365 CRM functionalities. - Collaborate with stakeholders to gather requirements, define project scope, and provide technical support. Qualifications Required: - Proficiency in C#, .NET, JavaScript, and other relevant programming languages. - Strong understanding of Microsoft Dynamics CRM integration architecture. - Excellent communication skills to explain technical details to both clients and teams. Please note that this job is only open to Tamil candidates in Chennai. Benefits: - Food provided - Work from home option Schedule: - Day shift Yearly bonus will be provided. Work Location: - In person,
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posted 3 weeks ago
experience7 to 11 Yrs
location
Chennai, Tamil Nadu
skills
  • CRM strategy
  • operations
  • management
  • Salesforce
  • customer engagement
  • Salesforce Marketing Cloud
  • strategic thinking
  • operational efficiency
  • customer lifecycle management
  • digital marketing
  • Agile methodologies
  • marketing campaign operations
  • consent
  • preference management
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • problemsolving
  • KPIs
  • AIML applications
  • global data privacy regulations
Job Description
Role Overview: As a Manager for Salesforce CRM Strategy & Operations, you will play a crucial role in driving operational excellence, strategic alignment, and continuous optimization of the Salesforce CRM ecosystem. Your responsibilities will include leading the development and execution of best-in-class CRM strategies, processes, and initiatives to maximize customer engagement, drive conversions, and ensure compliance across all customer touchpoints. You will collaborate closely with business stakeholders, product development teams, and external partners to champion an efficient, data-driven approach to CRM operations. Key Responsibilities: - Ideate CRM journeys with the customer at the center, based on analysis, available data signals, SFMC feature activation, and industry best practices. - Develop comprehensive CRM strategies tailored for Prospect, Pro, and Ford Customer Service Division (FCSD) segments, aligning with broader business objectives. - Drive strategic initiatives to optimize prospect and customer journeys by defining the right path, channel, creatives, Calls-to-Action (CTAs), and timing across all CRM touchpoints. - Lead the strategy and define business rules for Consent & Preference management to optimize communications, ensure compliance, and enhance customer trust. - Identify, design, and implement process improvements across all CRM operations to drive efficiency and scalability. - Optimize existing journeys through analysis, hypothesis testing, validation, and continuous improvement to meet engagement and conversion targets. - Develop and manage annual market CRM calendars to support local nuances and market-specific initiatives. - Drive benchmarking and best practice adoption across the Salesforce CRM CoE to ensure operations remain at the forefront of industry standards. - Work closely and in an agile manner with the Marketing PDO Product Manager to build value into Salesforce Marketing Cloud and other relevant Salesforce platforms. - Manage and optimize agency resources and budget associated with CRM operations and campaign execution, ensuring cost-effectiveness and high-quality deliverables. - Foster strong relationships with cross-functional teams (IT, Marketing, Sales, Service, Legal) to ensure alignment and seamless execution of CRM initiatives. Qualifications Required: - Education: Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. Master's degree preferred. - Experience: 10+ years of progressive experience in CRM strategy, operations, and management, with a strong focus on Salesforce. 7+ years in a leadership role managing complex CRM programs, operational teams, or Centers of Excellence. - Salesforce Certifications: Salesforce Certified Marketing Cloud Administrator and/or Consultant, Salesforce Certified Administrator. Highly Preferred: Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Developer, or other relevant Salesforce Consultant certifications. - Skills: Exceptional strategic thinking and problem-solving abilities, deep understanding of CRM principles and customer lifecycle management, proven ability to lead cross-functional teams and influence stakeholders, strong analytical skills, excellent communication and presentation skills, experience with Agile methodologies.,
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posted 2 weeks ago

CRM Specialist

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience14 to 23 Yrs
location
Chennai, Qatar+14

Qatar, Darbhanga, United Arab Emirates, Hyderabad, Malaysia, Kolkata, Gurugram, Karbi Anglong, Pune, Mumbai City, Bhavnagar, Mahesana, Ghana, Egypt, Indonesia

skills
  • communication
  • problem
  • leadership
  • management
  • budgeting
  • time
  • solving
  • project
  • organizational
  • skills
Job Description
Were seeking a detail-oriented and technically skilled CRM Specialist to join our dynamic team. In this crucial role, youll be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment. Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while delivering key insights to leadership. If youre passionate about CRM systems, thrive in a collaborative setting, and are ready to drive change in a fast-paced environment, wed love to hear from you. Responsibilities Understanding the commercial operation, challenges, objectives, and daily work of each team; improving their operation and productivity through CRM administration. Providing system administration support, especially related to user permissions, custom objects, and workflows. Creating, managing, and optimizing complex workflow rules, validation rules, and approval processes. Creating and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards. Analyzing data to provide insights into the operation, effectiveness, and productivity of each team. Working closely with other teams to capture and identify business requirements for CRM implementation. Coordinating and supporting integrations with third-party apps, plugins, and tools. Assisting in identifying and resolving data anomalies and errors; maintaining a high level of data integrity. Supporting the team in daily troubleshooting, bug fixing, and end-user support. Creating and maintaining documentation on processes, policies, application configuration, and help-related materials.
posted 2 months ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Sales
  • Insurance
  • Financial Services
  • Customer Service
  • Communication Skills
  • Relationship Building
  • Sales Targets
  • Industry Knowledge
  • Computer Systems
  • CRM Software
Job Description
In this role at RenewBuy as an Area Head in Chennai, you will have the opportunity to be part of a rapidly growing Insure-Tech company that is revolutionizing the insurance industry through digital transformation. With solid growth prospects and a focus on leveraging technology, RenewBuy offers a dynamic work environment where your opinions and ideas are valued. By joining our team, you will contribute to our growth, develop your career in the insurance domain, and make a significant impact in the industry. As an Area Head at RenewBuy, your main responsibility will be promoting and selling life insurance policies directly to clients through various channels. This role offers immense growth opportunities and the chance to play a crucial role in the organization's success. - Promote and sell life insurance policies to prospective clients through direct channels - Understand client needs and recommend suitable insurance products - Build and maintain relationships with clients to ensure satisfaction and retention - Provide excellent customer service by addressing inquiries and resolving issues - Meet and exceed sales targets to contribute to the organization's overall growth - Stay updated with industry trends, product knowledge, and regulatory requirements - Proven success in a sales role, preferably in insurance or financial services - Strong verbal and written communication skills - Ability to build rapport, establish trust, and maintain long-term relationships with clients - Self-motivated with the ability to work independently and achieve targets - Adherence to high ethical standards and regulatory guidelines - Familiarity with various types of life insurance policies and underwriting principles - Basic knowledge of computer systems and CRM software RenewBuy is looking for individuals with sales expertise, knowledge of life insurance products, excellent customer service skills, strong interpersonal communication, and negotiation abilities to join our team as an Area Head in Chennai. If you are passionate about making a difference and thrive in a competitive sales environment, we invite you to be part of our dynamic team at RenewBuy.,
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posted 2 months ago

Salesforce Lead - Web and Mobile

Saaki Argus & Averil Consulting
experience10 to 14 Yrs
location
Chennai, Tamil Nadu
skills
  • Report generation
  • Heroku
  • MS Office
  • Presentation Skills
  • Workflow Management
  • Team Management
  • Hindi
  • Telugu
  • Tamil
  • Salesforce CRM platform development
  • APEX Coding
  • LWC Components development
  • Sales Cloud
  • Marketing Cloud
  • Service Cloud
  • Analytics Cloud
  • Salesforce implementation
  • Salesforce support
  • Apex coding
  • Salesforce architecture
  • Web Mobile App Development
  • Salesforce RDBMS
  • Integration with SAP
  • Integration with 3rd party API
  • Agri Industry knowledge
  • Document preparation skills
  • ProblemSolving abilities
  • Effective Time Management
  • Planning Organizing skills
  • Key Stakeholder Management
  • Sales Marketing functions knowledge
  • Product Technical Functional evaluation skills
  • Spoken languages Englis
Job Description
Job Description: As a Salesforce developer - Mobile at our company, you will play a crucial role in Salesforce-based APEX Coding, LWC Components development, deployment, and support. Your responsibilities will include troubleshooting technical and functional issues, integrating Salesforce with SAP and 3rd party Apps, and escalating IT issues for timely resolution. Coordinating with Business Unit Admins, Business Team, and service providers will be essential, along with conducting periodical reviews and reporting on responsibilities and KPIs. Key Responsibilities: - APEX Coding and LWC Components development - Troubleshooting technical and functional issues - Integration with SAP and 3rd party Apps - Escalating IT issues for problem resolution - Coordinating with BU Admins, Business Team, and service providers - Conducting periodical reviews and reporting on responsibilities and KPIs Qualifications Required: - Minimum of 10 years of experience in Salesforce CRM platform development - Expert-level knowledge in Sales Cloud, Marketing Cloud, Service Cloud, and Analytics Cloud - Experience in Salesforce implementation and support - Expertise in Apex coding, out-of-the-box configuration, Salesforce architecture, Web & Mobile App Development, report generation, Salesforce RDBMS, integration with SAP, integration with 3rd party API - Knowledge of Agri Industry or related industry - Expert Knowledge in Heroku In addition to the above, the qualifications required for this role are: - BCA /MCA / MBA-IT / BE - Technical Certifications in MS Office - Salesforce Certifications: - Salesforce Certified Platform Developer II - Salesforce Certified Platform Developer I - Salesforce Certified Administrator (SCA) - Salesforce Certified Sales Cloud Consultant You should also possess the following skills and competencies: - Strong Presentation Skills - Document preparation skills - Problem-Solving abilities - Effective Time Management - Planning & Organizing skills - Key Stakeholder Management capabilities - Knowledge of Sales & Marketing functions - Expertise in MS Office - Proficiency in Workflow Management - Product Technical & Functional evaluation skills - Team Management experience - Proficiency in spoken languages such as English, Hindi, Telugu, and Tamil,
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posted 3 weeks ago
experience7 to 11 Yrs
location
Chennai, All India
skills
  • Solution Architecture
  • Consulting
  • Software Development
  • Integration
  • Python
  • JSON
  • PostGreSQL
  • Linux
  • Cloud Computing
  • DevOps
  • Google Cloud Platform
  • Project Management
  • CRM Systems
  • Business Processes
  • Micro Services
  • Rest API Design
  • Application Modernization
  • Customer Support Processes
Job Description
As a Technical Architect at TivonaGlobal Technologies, a Google Cloud Partner based in Chennai, you will play a crucial role in providing technical solutions for complex business problems within a SaaS-based CRM Platform. Your responsibilities will include working closely with clients and development teams to implement solutions, developing high-level architectures and design documentation, and identifying and addressing technical risks and issues. Additionally, you will manage the implementation of technical solutions, provide project management, technical leadership, and guidance to internal teams and clients. Data mapping and integration between diverse systems will also be a key aspect of your role, as part of a 24 X 7 team that may require working in shifts. Key Responsibilities: - Provide technical solutions to complex business problems for a SaaS-based CRM Platform - Work closely with clients and development teams to implement solutions - Develop high-level architectures and design documentation - Identify and address technical risks and issues - Manage the implementation of technical solutions - Provide project management, technical leadership, and guidance to internal teams and clients - Perform data mapping and data integration between diverse systems - Work as part of a 24 X 7 team that may require individuals to work in shifts Qualifications Required: - Bachelor's or Master's degree in Computer Science, Information Technology, or related field - At least 7 years of experience in solutions architecture, software development, or related field In addition to the above, you are expected to have: - Extensive knowledge of Solution Architecture and Consulting skills - Experience in Software Development and Integration - Knowledge of CRM Systems - Strong understanding of Business Processes - Excellent communication and interpersonal skills - Strong problem-solving skills and ability to work under pressure - Experience in Python, Micro Services, JSON, Rest API Design, etc. - Experience in PostGreSQL - Experience with Linux, Cloud Computing, DevOps, and Application Modernization - Experience with Google Cloud Platform - Experience in Project Management and knowledge of Customer Support Processes and systems - Experience working with enterprise customers and complex technical environments Join TivonaGlobal Technologies in Chennai and be a part of a team that specializes in the automated deployment and management of application workloads for greater efficiency and cost savings in the Cloud Computing and Modernization space. As a Technical Architect at TivonaGlobal Technologies, a Google Cloud Partner based in Chennai, you will play a crucial role in providing technical solutions for complex business problems within a SaaS-based CRM Platform. Your responsibilities will include working closely with clients and development teams to implement solutions, developing high-level architectures and design documentation, and identifying and addressing technical risks and issues. Additionally, you will manage the implementation of technical solutions, provide project management, technical leadership, and guidance to internal teams and clients. Data mapping and integration between diverse systems will also be a key aspect of your role, as part of a 24 X 7 team that may require working in shifts. Key Responsibilities: - Provide technical solutions to complex business problems for a SaaS-based CRM Platform - Work closely with clients and development teams to implement solutions - Develop high-level architectures and design documentation - Identify and address technical risks and issues - Manage the implementation of technical solutions - Provide project management, technical leadership, and guidance to internal teams and clients - Perform data mapping and data integration between diverse systems - Work as part of a 24 X 7 team that may require individuals to work in shifts Qualifications Required: - Bachelor's or Master's degree in Computer Science, Information Technology, or related field - At least 7 years of experience in solutions architecture, software development, or related field In addition to the above, you are expected to have: - Extensive knowledge of Solution Architecture and Consulting skills - Experience in Software Development and Integration - Knowledge of CRM Systems - Strong understanding of Business Processes - Excellent communication and interpersonal skills - Strong problem-solving skills and ability to work under pressure - Experience in Python, Micro Services, JSON, Rest API Design, etc. - Experience in PostGreSQL - Experience with Linux, Cloud Computing, DevOps, and Application Modernization - Experience with Google Cloud Platform - Experience in Project Management and knowledge of Customer Support Processes and systems - Experience working with enterprise customers and complex technical environments Join TivonaGlobal Technologies in Chennai and be a part of a team that specializes in the a
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posted 2 months ago

SAP ABAP/CRM Consultant

VAYUZ Technologies
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • CRM ABAP
  • Data Dictionary
  • ABAP Objects
  • SAP Script
  • User Exits
  • BAdIs
  • ALV
  • SAP CRM
  • ALE
  • RFC
  • IDoc
  • SQL
  • Performance Tuning
  • Communication
  • Team Collaboration
  • Version Control
  • ABAP Programming
  • SAP Development Tools
  • Smart Forms
  • Web Dynpro ABAP
  • SAP Integration Technologies
  • Proxies
  • Database Knowledge
  • Debugging Skills
  • Analytical Thinking
  • Project Experience
  • SAP Certification
  • SCM Business Processes
Job Description
In this role as an ABAP Programmer, your responsibilities will include: - Proficient in ABAP programming language, including advanced features and techniques - Experience in CRM ABAP with proven experience in CRM transactions - Experience with SAP NetWeaver Developer Studio, SAP GUI, and other development tools - Strong understanding of SAP Data Dictionary objects, including tables, views, and data elements - Proficiency in object-oriented programming within the ABAP environment - Experience in designing and customizing Smart Forms and SAPScript for document generation - Knowledge of user exits and Business Add-Ins for enhancing standard SAP functionality - Experience in developing web-based applications using Web Dynpro ABAP - Expertise in creating ALV reports for data presentation - Proven experience in SAP CRM implementation and support roles - Strong knowledge of SAP CRM modules, including Sales, Service, and Marketing - Experience in configuring and customizing SAP CRM functionalities - Excellent understanding of integration points between SAP CRM and other SAP modules - Familiarity with SAP integration technologies such as ALE, RFC, IDoc web services - Proven experience developing proxies - Proficient in SQL and understanding of underlying database structures (Oracle) - Advanced debugging skills to troubleshoot and resolve issues efficiently - Ability to optimize ABAP code for performance - Strong analytical and problem-solving skills to understand business processes and requirements - Excellent communication skills to interact with business stakeholders, end-users, and cross-functional teams - Ability to work collaboratively in a team and mentor junior developers - Previous experience in full project life cycles, from requirements gathering to deployment - Proficient in version control tools for managing ABAP code changes SAP CRM certification is preferred. Possession of relevant SAP certifications, such as SAP Certified Development Professional - ABAP, is a plus. Understanding of SCM business processes and experience in telecom companies is also a plus.,
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posted 3 weeks ago

SAP ABAP Lead Consultant

Valuewing Consultancy Services
experience5 to 12 Yrs
location
Chennai, Tamil Nadu
skills
  • SAP consulting
  • SD module
  • MM module
  • Customer communication
  • Documentation
  • Stakeholder management
  • SAP ABAP development
  • ABAP team leadership
  • CRM module
Job Description
As a SAP ABAP Lead Consultant specializing in MM/CRM/SD, you will be responsible for: - Leading the ABAP team and playing a key role in project development - Demonstrating hands-on experience in SAP ABAP, specifically for SAP v 4.7 - Overseeing 1-2 plus Implementation cycles relevant to SD, CRM, and MM modules - Engaging in client site visits for SAP consulting projects - Collaborating in a distributed team environment with a customer-facing role - Developing solutions with knowledge of MM, SD, and CRM modules - Communicating effectively with clients and stakeholders - Providing quick solutions based on customer requirements - Documenting requirements and obtaining approvals - Maintaining a can-do attitude and high productivity levels - Working well in a diverse team to achieve results Qualifications required for this role: - 5 to 12 years of total experience in SAP ABAP development - Ability to understand and lead ABAP teams effectively - Prior experience in onsite/client-side delivery models is advantageous - Excellent communication skills - Strong documentation abilities - Assertive and candid in customer communication If you believe you meet these qualifications and have the necessary experience, please email your resume to ram.prabhakaran@valuewingcoe.com.,
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posted 2 months ago
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Relationship management
  • Project coordination
  • Marketing support
  • Team collaboration
  • CRM processes
  • Customer retention strategies
  • Sales
  • marketing
  • CRM system management
  • Microsoft Office Suite
Job Description
Role Overview: As a Customer Relationship Manager (CRM) in our company, you will play a crucial role in building and maintaining strong relationships with clients within the construction industry. Your primary responsibility will be to ensure high levels of customer satisfaction throughout the project lifecycle by understanding client needs and implementing effective customer retention strategies. Key Responsibilities: - Develop and maintain strong relationships with existing and potential clients in the construction industry, including contractors, developers, architects, and other stakeholders. - Act as the primary point of contact for client inquiries, addressing concerns and ensuring a positive experience throughout the project. - Regularly communicate with clients to gather feedback, understand their needs, and identify opportunities for service improvement. - Monitor customer satisfaction levels, address any issues proactively, and implement retention strategies for repeat business. - Assist the sales team in generating new business opportunities by identifying leads and converting them into long-term clients. - Collaborate with the project management team to ensure smooth project execution from briefing to completion. - Manage and update the CRM system to track client interactions, project progress, and sales activities. - Collaborate with the marketing team to create promotional materials and enhance the company's visibility. - Work closely with internal teams to meet and exceed client expectations, providing valuable input to improve service delivery. Qualification Required: - Bachelor's degree in Business Administration, Marketing, Sales, or a related field. A background in Civil Engineering or Construction Management is a plus. - 2-3 years of experience in Customer Relationship Management or a similar role. Experience in the construction industry is preferred. - Familiarity with CRM software, Microsoft Office Suite, customer satisfaction strategies, and client management techniques. - Excellent communication, interpersonal skills, problem-solving abilities, and conflict resolution skills. Additional Details: The role may require occasional travel to project sites for client meetings or updates, depending on the project scope. This is a full-time, permanent position located in Chennai.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Chennai, All India
skills
  • Application Monitoring
  • Customer service skills
  • Strong communication skills
  • Senior Customer Support
  • Senior Technical Troubleshooting
  • CRM experience
  • SAP Basics
  • Batch Monitoring
  • Excellent English communication skills
  • Mailbox monitoring
  • SelfMotivated
  • Detail oriented
  • Technical Help Desk troubleshooting experience
  • Global Customer Service Agent experience
Job Description
As a Fortune 500 global water solutions company, Xylem is dedicated to advancing sustainable impact and empowering individuals who contribute to water management daily. With 23,000 employees in over 150 countries, Xylem is a leading water technology company at the forefront of addressing critical water challenges. Join our team and be part of exceeding customer expectations through innovative and sustainable solutions. **Role Overview:** In this role, you will be responsible for providing senior customer support to U.S customers and performing senior technical troubleshooting. Your role will involve handling issues within 1 hour to Same Business Day priority, likely receiving or making 3-5 calls per shift, and working on a 24/7 rotational shift basis with a shift change every 2 months. You must possess excellent English communication skills, customer service skills, mailbox monitoring and handling skills, and be self-motivated to achieve high output results. Additionally, you will need strong communication skills for interactions with colleagues, customers, and external third parties, and should be detail-oriented with a positive attitude. **Key Responsibilities:** - Completion of B.E Degree in IT/Computer Science stream - Senior Customer Support (U.S Customers) / Senior Technical Troubleshooting - Experience with any CRM (Service Now, MS Dynamics, BMC Remedy) - Knowledge of SAP Basics (nice to have) - Familiarity with Batch Monitoring/Application Monitoring (nice to have) - Handling issues within 1 hour to Same Business Day priority **Qualifications Required:** - Excellent English communication skills - Customer service skills - Ability to work on a 24/7 rotational shift basis - Self-motivated and capable of working independently - Strong communication skills via phone and email - Detail-oriented with a positive attitude - Technical Help Desk troubleshooting experience (Preferred: 3-5 years of continuous work experience) - Global Customer Service Agent experience (Preferred) Join Xylem's global team to contribute to innovative technology solutions that transform water usage, conservation, and re-use. Our products impact various sectors with a commitment to providing smart metering, network technologies, and advanced analytics for utilities. Partner with us to create a world where water challenges are met with ingenuity and dedication, fostering inclusion, belonging, and driving innovation globally. As a Fortune 500 global water solutions company, Xylem is dedicated to advancing sustainable impact and empowering individuals who contribute to water management daily. With 23,000 employees in over 150 countries, Xylem is a leading water technology company at the forefront of addressing critical water challenges. Join our team and be part of exceeding customer expectations through innovative and sustainable solutions. **Role Overview:** In this role, you will be responsible for providing senior customer support to U.S customers and performing senior technical troubleshooting. Your role will involve handling issues within 1 hour to Same Business Day priority, likely receiving or making 3-5 calls per shift, and working on a 24/7 rotational shift basis with a shift change every 2 months. You must possess excellent English communication skills, customer service skills, mailbox monitoring and handling skills, and be self-motivated to achieve high output results. Additionally, you will need strong communication skills for interactions with colleagues, customers, and external third parties, and should be detail-oriented with a positive attitude. **Key Responsibilities:** - Completion of B.E Degree in IT/Computer Science stream - Senior Customer Support (U.S Customers) / Senior Technical Troubleshooting - Experience with any CRM (Service Now, MS Dynamics, BMC Remedy) - Knowledge of SAP Basics (nice to have) - Familiarity with Batch Monitoring/Application Monitoring (nice to have) - Handling issues within 1 hour to Same Business Day priority **Qualifications Required:** - Excellent English communication skills - Customer service skills - Ability to work on a 24/7 rotational shift basis - Self-motivated and capable of working independently - Strong communication skills via phone and email - Detail-oriented with a positive attitude - Technical Help Desk troubleshooting experience (Preferred: 3-5 years of continuous work experience) - Global Customer Service Agent experience (Preferred) Join Xylem's global team to contribute to innovative technology solutions that transform water usage, conservation, and re-use. Our products impact various sectors with a commitment to providing smart metering, network technologies, and advanced analytics for utilities. Partner with us to create a world where water challenges are met with ingenuity and dedication, fostering inclusion, belonging, and driving innovation globally.
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posted 3 weeks ago

Oracle CRM developer

Best Infosystems Ltd.
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • PLSQL
  • APIs
  • SQL
  • Forms
  • Reports
  • Oracle EBusiness Suite
  • Oracle Service CS
  • Oracle Teleservice
  • Oracle Install Base
  • Workflow Builder
Job Description
As an Oracle CRM Developer, your role will involve implementing, configuring, supporting, and enhancing Oracle Service (CS) modules, particularly Oracle Teleservice and Oracle Install Base within the Oracle E-Business Suite (EBS) to optimize service operations and enhance customer experience. Key Responsibilities: - Implement and configure Oracle Teleservice and Oracle Install Base modules in the Oracle EBS suite. - Analyze business requirements and provide functional and technical solutions. - Design and develop enhancements and customizations using Oracle tools such as Forms, Reports, PL/SQL, and APIs. - Provide end-to-end support including incident resolution, service request handling, and user training. - Configure and maintain Service Requests (SRs), Task Management, Service Contracts, and Service Logistics. - Manage Install Base items, item instances, transactions, and associations. - Integrate Oracle Service with other modules like Inventory, Contracts, and Field Service. - Conduct unit testing, system integration testing (SIT), and support user acceptance testing (UAT). - Collaborate with cross-functional teams including business analysts, developers, DBAs, and end-users. - Document system configurations, business processes, and user guides. - Monitor and resolve data integrity issues within Install Base and Service modules. Required Skills & Qualifications: - Bachelor's Degree in Computer Science, Information Systems, Engineering, or a related field. - 5+ years of hands-on experience with Oracle EBS R12 focusing on Oracle Service (CS) modules. - Profound knowledge of Oracle Teleservice, Install Base, and associated modules (Service Contracts, Field Service, etc.). - Strong understanding of Oracle EBS architecture and database structure. - Proficiency in Oracle tools like SQL, PL/SQL, Workflow Builder, Forms, and Reports. - Ability to create and utilize APIs related to Service and Install Base modules. - Excellent analytical, problem-solving, and communication skills. - Capability to work independently and manage multiple priorities in a dynamic environment. Preferred Qualifications: - Oracle EBS R12 certification in Oracle Service modules. - Familiarity with integrations involving Oracle CRM, Logistics, and Inventory modules.,
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posted 2 months ago
experience5 to 10 Yrs
location
Chennai, Tamil Nadu
skills
  • MS Excel
  • MS PowerPoint
  • SAP
  • CRM
  • Strategic Thinking
  • Collaboration
  • Financial Management
  • Negotiation Skills
  • Analytical skill
  • Sales promotion Business Development
Job Description
Role Overview: You will be responsible for implementing and driving the Spares sales strategy of the Region through the Service & Retail network. Your main goal will be to achieve desired Parts Sales, Consumption, Penetration, and Channel Partner profitability within company policy and management guidelines. Key Responsibilities: - Off take & Retail of Spare Parts Business - Spares Processes implementation - Spares Audits - Spares Promotion - Retail Network Development - Market feedback & benchmarking - Training & Manpower Assessment Qualifications Required: - Education: B.E./B.Tech (Mechanical) - Work Experience: Minimum 5 years, Maximum 10 years Additional Details: The company interacts with various stakeholders both internally and externally. Internally, you will collaborate with the SPD HQ Sales, BTST, Warehousing & Logistics, Technical cell, Field Team (RCCM, CCM, RSPMM), CX Team for customer complaint resolution, and IT for IT-related support & initiatives. Externally, you will engage with Channel Partners for Sales & Schemes Promotion, Target achievements, process adherence, Network development, Training, and Manpower Assessment. Skills & Competencies: Technical Skills: - MS Excel - MS PowerPoint - SAP - CRM Other Skills: - Strategic Thinking for short and long term planning - Analytical skill with the capability to analyze data, identify trends, and proactively make decisions - Comfortable working in a fast-paced, dynamic environment and managing multiple priorities - Collaboration as a strong team player - Financial Management including Working capital, P&L statement of CPs - Negotiation Skills including Objection Handling - Sales promotion & Business Development,
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posted 2 months ago
experience12 to 16 Yrs
location
Chennai, Tamil Nadu
skills
  • Industrial Automation
  • Communication Skills
  • English
  • Tamil
  • Hindi
  • Customer Engagement
  • Automation Systems
  • CRM
  • Sales Experience
  • Industrial Software
  • IIoT Solutions
  • Industrial Processes
  • Software Tools
  • Lead Tracking
Job Description
You will be working as a Sales Executive at Nebeskie Labs, an industrial technology company based in Chennai. Nebeskie Labs provides software platforms, data integration, and advanced analytics for factories and buildings, with their flagship platform, Enture, focusing on energy efficiency, productivity, and sustainability. As a Sales Executive at Nebeskie Labs, your key responsibilities will include: - Connecting with qualified leads in the manufacturing sector and exploring business opportunities. - Understanding customer requirements and positioning Enture as the right-fit solution. - Booking product demos and coordinating with the Product Demo Specialist team for smooth execution. - Meeting clients virtually or in-person, handling queries, and building strong customer relationships. - Engaging the right team members with the customer at the appropriate stage of the buying cycle. - Driving opportunities through the sales funnel and closing deals to achieve sales targets. - Tracking leads, opportunities, and sales activities using CRM tools. - Providing feedback from the field to the Sales and Product teams to refine go-to-market strategies. The ideal candidate for this role should have: - 1 to 2 years of sales experience in Industrial Automation, Industrial Software, or IIoT solutions. - Proven ability to generate, nurture, and close business deals. - Strong communication skills in English and Tamil (mandatory); knowledge of Hindi is a plus. - Ability to confidently engage with plant heads, utility heads, and maintenance managers. - Self-driven with a customer-first mindset and willingness to travel to client sites. - Basic understanding of industrial processes, automation systems, or software tools. - Familiarity with CRM/lead tracking tools is an advantage. Joining Nebeskie Labs will offer you the opportunity to be part of a fast-growing company that is digitizing factories and buildings with cutting-edge IIoT and analytics solutions. You will also have the chance to work with leading manufacturers, contribute to their digital transformation journey, and grow into Business Development or Key Account Management roles within a collaborative culture where your work directly impacts customer success and product growth.,
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