585 Senior Process Analyst Jobs in Coimbatore

We are looking for a Senior Kubernetes Platform Engineer with 10+ years of infrastructure experience to design and implement the Zero-Touch Build, Upgrade, and Certification pipeline for our on-premises GPU cloud platform. This role focuses on automating the Kubernetes layer and its dependencies (e.g., GPU drivers, networking, runtime) using 100% GitOps workflows. You will work across teams to deliver a fully declarative, scalable, and reproducible infrastructure stackfrom hardware to Kubernetes and platform services.  Key Responsibilities Architect and implement GitOps-driven Kubernetes cluster lifecycle automation using tools like kubeadm, ClusterAPI, Helm, and Argo CD. Develop and manage declarative infrastructure components for: o GPU stack deployment (e.g., NVIDIA GPU Operator) o Container runtime configuration (Containerd) o Networking layers (CNI plugins like Calico, Cilium, etc.)

Job description     EXPERIENCE: 1Yr to 5Yrs LOCATION: Chennai, Bangalore and Coimbatore Minimum 1+ Years of experience in AR Caller (Voice) Knowledge of Physician Billing / Hospital Billing and Denial Management Responsible for calling Insurance companies (in the US) on behalf of Physicians/Clinics/Hospitals and follow up on outstanding Accounts Receivables. Should be able to convince the insurance company (payers) for payment of their outstanding claims. Sound knowledge in U. S. Healthcare Domain (provider side) and methods for improvement on the same. Should have basic knowledge of the entire Revenue Cycle Management (RCM) Follow up with insurance carriers for claim status. Follow-up with insurance carriers to check status of outstanding claims. Receive payment information if the claims have been processed. Good knowledge in appeals and letters documentation Analyze claims in-case of rejections Ensure deliverables adhere to quality standards Adherence to HIPAA guidelinesContact: Vimala HR - 9629126908 Call / WhatsApp    

Hoping this email finds you well" Role: Senior .NET Developer (Azure) 8+ Years Experience: 8+ Years Notice Period: Immediate to 30 days Role Overview We are seeking a highly skilled Senior .NET Developer with 8+ years of experience in designing, developing, and deploying enterprise-grade applications on Microsoft Azure. The ideal candidate will have strong expertise in C#, .NET Core, cloud-native architectures, Azure PaaS services, CI/CD, and modern development practices. Technical Skills 8+ years of experience in C#, .NET Framework, .NET Core / .NET 6+. Strong knowledge of REST APIs, microservices, Web API, Entity Framework Core. Hands-on experience with Azure services: App Service, Azure Functions Azure SQL, Cosmos DB Azure Storage Service Bus Key Vault App Config Experience with Azure DevOps (Repos, Pipelines, Boards). Experience with Docker and container-based development. Understanding of event-driven and cloud-native architecture. Infrastructure as Code (Bicep / ARM / Terraform) is a plus  Email ID: kanchansinghdelta2025@gmail.com

Job ID: ITC/SSE-CS/20251107/24810 Position: Senior Software Engineer Cyber Security Experience Required: 5 years Location: Coimbatore Posted On: Nov 7, 2025 Key Responsibilities: Lead development of in-house cloud-based cybersecurity applications like ETAS and Autocrypt. Design, develop, and maintain scalable and secure cloud applications. Collaborate with cross-functional teams for secure software development. Implement secure coding practices and integrate security mechanisms (OAuth2, SAML, JWT, TLS/SSL). Ensure compliance with security standards and best practices (OWASP Top 10, CVE tracking). Develop automated testing and CI/CD pipelines (Jenkins, GitLab CI/CD). Monitor security vulnerabilities and maintain documentation of technical specifications. Skills & Tools: Programming: Python, Java, C++, Go, Rust Cloud Platforms: AWS, Azure, Google Cloud Cybersecurity Tools: SIEM, IDS/IPS, Firewalls, PKI, TLS/SSL Frameworks: Spring Boot, Flask, Node.js DevOps: Docker, Kubernetes, Jenkins, GitLab CI/CD Databases: PostgreSQL, MongoDB, Redis Security Standards & Protocols: OAuth2, SAML, JWT, OWASP Top 10, CVE tracking Techniques: Penetration Testing, Secure Software Development Educational Qualification: Bachelors Degree Salary Range: 10,00,000 - 23,00,000 per annum

Senior Lead Engineer - System Software (Coimbatore) Role: Lead and manage a team of 5-7 engineers developing, integrating, and optimizing In-Vehicle Infotainment and Cockpit modules for Software Defined Vehicle platforms on Linux and QNX operating systems. Key Responsibilities: Plan, track, and manage software development and delivery on Linux and QNX platforms Oversee embedded software development including device drivers, real-time OS, hypervisor, and communication protocols Collaborate with suppliers and cross-functional teams for software integration and issue resolution Monitor project status, resource utilization, and identify process improvement areas Mentor and guide team members, ensuring adherence to software engineering best practices and quality standards Requirements: B.E. in Computer Science, Electronics, Electrical, or related field Experience in embedded software development with C, C++ programming, OOAD, UML Strong knowledge of Linux and QNX platforms, real-time operating systems, debugging, and troubleshooting Proven leadership and team management skills in automotive software projects  Location: Coimbatore This JD focuses on leadership, technical expertise in embedded automotive software, and software project management for infotainment and cockpit module development in modern vehicle

We are looking for an experienced Network Automation Engineer to design, implement, and optimize automation solutions for our Private Cloud datacenter network, which underpins large-scale AI/ML GPU and TPU workloads. This role focuses on automating configuration, provisioning, and monitoring of high-performance networking devices to ensure low latency, high throughput, and reliability in a mission-critical environment. This role involves automating network device management as well as OS-level network configurations on servers. Expertise in Ansible and Python is essential, and experience with GoLang is a strong plus.  Key Responsibilities: Develop and maintain network automation frameworks for large-scale datacenter environments supporting AI/ML workloads. Build Ansible playbooks, roles, and modules to automate device configurations, software upgrades, and compliance checks across multi-vendor environments. Design and implement Python-based automation scripts and tools to integrate with APIs, orchestration platforms, and monitoring systems. Automate OS core networking configurations on servers (Linux / Windows / Hypervisor) including bonding, VLANs, routing tables, kernel network parameters, MTU tuning, and NIC performance optimization.

In this role, you will be responsible for: - Performing deep dive analysis and responding to internal queries raised by the team. - Fulfilling stakeholder interactions over email/phone for escalation/enquiry that require client inputs and ensuring timely clarification of queries to the team. - Demonstrating a strong understanding of current processes and procedures to identify areas of opportunities for improvement. - Utilizing specialized knowledge to coordinate day-to-day work effectively. - Completing a wide range of tasks and assignments with an understanding of how work impacts results for the area. - Working under pressure and meeting tight deadlines. - Resolving more complex situations by applying established knowledge and skills acquired through job experience and support from experienced individuals. Requirements for this role include: - Minimum of 4 years of relevant insurance experience in customer service-related tasks. - Proficiency in using Microsoft Office-based tools. - Strong reporting, problem-solving, and research skills. - Expertise in analytical tools such as Microsoft Power BI and Advanced Excel. - Excellent communication skills with a focus on reading comprehension and writing. - Consistent work history. - Strong interpersonal and customer service skills. - Sound process knowledge in Life Insurance & Annuities. - Building positive relationships with all stakeholders. - Ability to identify opportunities for process improvement. - Willingness to relocate and flexibility to work night shifts. - Confidence, aggressiveness, and result-oriented mindset. - Flexibility to work night shifts aligned with the United States time zone. - Availability to work at the NTT office 5 days a week. Preferences: - Effective communication skills (oral and written) to exchange information with clients. - Graduation with English as a compulsory subject.,

As a Senior Customer Support Analyst at our company in Coimbatore, your role will involve providing exceptional customer support by analyzing customer needs, ensuring customer satisfaction, offering technical support, and delivering top-notch service on a daily basis. Key Responsibilities: - Provide exceptional customer support - Analyze customer needs - Ensure customer satisfaction - Offer technical support - Deliver top-notch customer service Qualifications Required: - Customer Support, Customer Satisfaction, and Customer Service skills - Analytical Skills and Technical Support expertise - Experience in handling customer queries, issues, and escalations - Ability to troubleshoot technical problems and provide effective solutions - Strong communication and interpersonal skills - Experience with CRM systems and help desk software is a plus - Bachelor's degree in a relevant field Please note that this is a full-time on-site role with 4-7 years of experience required.,

You will be responsible for supporting the analytics team in collecting, processing, and interpreting data to drive informed decision-making. This role is suitable for individuals who are detail-oriented, curious, and eager to learn data analysis tools and techniques while contributing to ongoing projects. - Gather, clean, and validate large datasets from multiple sources. - Perform descriptive and exploratory data analysis to identify trends, patterns, and anomalies. - Assist in developing dashboards, reports, and visualizations using tools such as Power BI, Tableau, or Excel. - Support and prepare summary reports for management review. - Collaborate with senior analysts to develop key performance indicators (KPIs) and performance tracking systems. - Maintain data accuracy, integrity, and documentation across projects. - Participate in data quality audits and support automation of repetitive reporting tasks. Qualifications and Skills: - Bachelors degree in Statistics, Economics, Mathematics, Computer Science, or a related field. - Strong analytical and quantitative skills with attention to detail. - Proficiency in MS Excel; familiarity with SQL, Python, or R is an added advantage. - Experience with data visualization tools (Tableau, Power BI, or similar). - Ability to communicate findings clearly through written reports and presentations. - Eagerness to learn and grow within a data-focused environment. Preferred Qualities: - Internship or academic project experience in data analysis or business analytics. - Understanding of database management concepts. - Strong teamwork, problem-solving, and organizational skills.,

As a Senior Business Analyst, your main responsibility will be to analyze business processes, gather requirements, and translate them into effective solutions. You will play a crucial role in facilitating communication between stakeholders and project teams to ensure successful project outcomes and alignment with business goals. - Gather, document, and analyze business requirements from stakeholders across various departments. - Conduct thorough research, data analysis, and feasibility studies to support business decision-making. - Develop and maintain detailed documentation of business requirements, user stories, process flows, and functional specifications. - Collaborate with stakeholders and cross-functional teams to define project scope, objectives, and deliverables. - Facilitate workshops and meetings to elicit requirements, prioritize tasks, and resolve issues. - Analyze and map business processes and workflows to identify areas for improvement and efficiency gains. - Work closely with IT teams to translate business requirements into technical specifications and solutions. - Assist in project planning, scheduling, and resource allocation to ensure timely delivery of projects. - Support testing and quality assurance activities, including test planning, test case development, and execution. - Provide ongoing support and training to end-users on new processes, systems, and tools. Qualifications Required: - Educational Qualification: Any Engineering graduate or Postgraduate (Master's degree). - 3+ years of experience in business analysis or a related role, with a proven track record of successful project delivery. - Strong analytical and problem-solving skills with the ability to analyze complex data and make data-driven recommendations. - Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.,

As a Senior Security Analyst / Senior Consultant in the Technology Consulting team at EY, you will have the opportunity to work on various Identity and Access Management projects for customers globally. Your role will involve engaging in the execution of deliverables related to Identity & Access Management projects. Here are the key details from the job description: **Role Overview:** You will actively establish, maintain, and strengthen internal and external relationships as part of the EY-cyber security team. It will be crucial for you to identify potential business opportunities for EY and GDS within existing engagements. You should anticipate and identify risks within engagements and communicate any issues with senior team members. **Key Responsibilities:** - Engage and contribute to Identity & Access Management projects - Provide Level 3 and Level 4 support for systems within agreed service levels - Work independently, adapt quickly, and maintain a positive attitude - Coach and counsel junior team members to help them develop - Confirm work quality meets EY's standards and undergo review by the next-level reviewer **Qualifications Required:** - Bachelor or master's degree in a related field or equivalent work experience - 3-6 years of experience implementing IAM projects (Active Directory and Azure AD) and migration - Strong command of verbal and written English language - Strong interpersonal and presentation skills You should have at least 3-6 years of Active Directory / Azure Active Directory (Entra) experience, familiarity with maintaining & administering Active Directory, knowledge of Bulk updates using scripts, managing backup/restore of AD database, handling escalated issues and providing RCA, experience in AD server migration, deployment, and DC promotion, among other skills. EY offers support, coaching, and feedback from engaging colleagues, opportunities to develop new skills and progress your career, and the freedom and flexibility to handle your role in a way that suits you. EY's mission is to build a better working world, creating long-term value for clients, people, and society while fostering trust in the capital markets.,

As an experienced Business Analyst with expertise in the Electronic Retail Industry, specifically in Point of Sale (POS) systems, supply chain processes, and application integration, your role will be crucial in bridging the gap between business users, technology teams, and external vendors to ensure successful project delivery and system performance. Your strong domain knowledge, process mapping skills, and end-to-end project management capabilities will be key in this position. Key Responsibilities: - Work closely with stakeholders in retail stores, warehouse, supply chain, finance, and e-commerce to gather and document business requirements. - Analyse and document current-state and future-state business processes for retail operations, inventory flow, and customer service. - Define functional and non-functional requirements for new system implementations or enhancements. - Drive implementation, upgrade, and support of POS applications (e.g., Wondersoft, Ginesys, Oracle Xstore, etc.). - Support implementation and enhancement of supply chain systems including inventory planning, inter-store transfers, procurement, and warehouse movements. - Collaborate with internal teams and vendors to improve demand forecasting, fulfillment, and stock accuracy across channels. - Coordinate and oversee system integrations across ERP (SAP), POS, CRM, e-commerce platforms, and WMS. - Create interface specifications, monitor data consistency, and coordinate with technical teams for interface fixes. - Support API/IDOC/XML-based integration flows and business validation of interface outputs. - Lead and track end-to-end IT projects from scoping to go-live, using Agile or Waterfall methodologies. - Coordinate with external software vendors and implementation partners for project delivery, SLAs, and quality. - Prepare project plans, RAID logs, and ensure timely delivery within scope and budget. - Define UAT scenarios, coordinate business testing, and manage sign-offs. - Conduct end-user training and prepare user manuals and SOPs. - Track and resolve post-go-live issues in collaboration with support teams.,

As an experienced Business Analyst in the Electronic Retail Industry, your role will involve serving as a critical bridge between business users, technology teams, and external vendors to ensure successful project delivery and system performance. Your expertise in Point of Sale (POS) systems, supply chain processes, and application integration will be crucial in this position. Key Responsibilities: - Work closely with stakeholders in retail stores, warehouse, supply chain, finance, and e-commerce to gather and document business requirements. - Analyse and document current-state and future-state business processes for retail operations, inventory flow, and customer service. - Define functional and non-functional requirements for new system implementations or enhancements. - Drive implementation, upgrade, and support of POS applications such as Wondersoft, Ginesys, Oracle Xstore, etc. - Support implementation and enhancement of supply chain systems including inventory planning, inter-store transfers, procurement, and warehouse movements. - Collaborate with internal teams and vendors to improve demand forecasting, fulfillment, and stock accuracy across channels. - Coordinate and oversee system integrations across ERP (SAP), POS, CRM, e-commerce platforms, and WMS. - Create interface specifications, monitor data consistency, and coordinate with technical teams for interface fixes. - Lead and track end-to-end IT projects from scoping to go-live, using Agile or Waterfall methodologies. - Coordinate with external software vendors and implementation partners for project delivery, SLAs, and quality. - Define UAT scenarios, coordinate business testing, and manage sign-offs. - Conduct end-user training and prepare user manuals and SOPs. - Track and resolve post-go-live issues in collaboration with support teams. The ideal candidate for this role will bring strong domain knowledge, process mapping skills, and end-to-end project management capabilities. Your ability to effectively communicate with various stakeholders, manage project timelines, and ensure quality deliverables will be essential for success in this position.,

Role Overview: You will be working as a Senior Data Analyst, leveraging advanced statistical methods and descriptive analytical techniques to analyze complex datasets, generate insights, and solve business problems. Your responsibilities will include designing, developing, and deploying data transformation components, orchestration pipelines, and data visualization dashboards. Collaboration with stakeholders to ensure the data strategy aligns with business objectives will also be a key aspect of your role. Key Responsibilities: - Collect, clean, and analyze large datasets to generate insights and recommendations. - Perform data analysis and provide decision points based on the analysis. - Develop and implement data transformation components to solve business problems. - Maintain data transformation pipeline and resolve production issues within stipulated timeframes. - Work on data visualization dashboards and ensure their maintenance. - Create re-usable utilities for data processing and feature engineering. - Conduct hypothesis testing and statistical analyses to understand data trends. - Collaborate with Data Scientists/Data Analysts to perform technical reviews and provide technical support. - Communicate findings to non-technical stakeholders through reports and visualizations. - Collaborate with engineers, product teams, and business stakeholders to translate business goals into data-driven solutions. Qualifications Required: - Bachelor's or master's degree in quantitative fields such as Statistics, Computer Science, or Engineering. - Minimum 3 years of experience working with a product development company as a Senior Data Analyst. - Minimum 5 years of experience with data transformation pipeline and data visualization dashboards, having developed, deployed, and maintained at least 5 projects in production using Power BI or Qlik Sense. - Minimum 3 years of experience and proficiency in programming languages such as Python, Pyspark, and Java. - Strong hands-on experience in SQL or data manipulation/query language. - Experience working on production-grade/POC projects involving Statistical ML techniques. - Good communication and comprehension skills to explain data transformation pipelines to stakeholders in a non-technical manner. - Experience in code version tools like Git, GitHub, GitLab for at least 3 years. - Minimum 3 years of Cloud Infrastructure experience is a must. Company Details: Avantor is an equal opportunity employer dedicated to furthering life-changing science through the dedication of its global team of 14,000+ associates. The company emphasizes a diverse, equitable, and inclusive culture, offering learning experiences to support career growth and success. Apply today and dare to go further with Avantor to see how your contributions set science in motion to create a better world.,

Job Summary: We are seeking a talented and detail-oriented AutoCAD Interior Designer to join our design team. The ideal candidate will be responsible for creating precise and visually compelling interior layouts using AutoCAD, coordinating with architects and clients, and ensuring the execution of design concepts from planning to completion. Key Responsibilities: Create detailed interior design drawings and layouts using AutoCAD. Develop floor plans, elevations, sections, and 3D views as needed. Collaborate with architects, engineers, contractors, and clients to ensure project requirements are met. Translate design concepts into technical documentation for construction and implementation. Source and specify materials, furnishings, and finishes. Conduct site visits and supervise the execution of design plans. Stay up-to-date with industry trends, codes, and best practices. Participate in client presentations and revise plans as required. Requirements: Degree/Diploma in Interior Design, Architecture, or related field. Proficiency in AutoCAD is a must. Strong knowledge of interior design principles, space planning, and detailing. Familiarity with software such as SketchUp, 3ds Max, Revit, Photoshop, or similar is a plus. Ability to read and interpret architectural drawings. Excellent communication and project management skills. Strong attention to detail and a keen eye for aesthetics. Preferred Qualifications: 2+ years of professional experience in interior design or drafting. Experience in residential, commercial, or hospitality design projects. Knowledge of local building codes and regulations. Job Types: Full-time, Permanent, Fresher

Senior Nurse's job description includesoverseeing nursing staff, supervising patient care, managing administrative duties, and ensuring quality and safety standards are met. Key responsibilities include delegating tasks, coordinating with the healthcare team, managing patient records, and providing direct patient care when needed. Job responsibilities    Leadership and supervision:        Supervise and mentor nursing staff, assigning tasks, and providing guidance and support.        Ensure patient safety, comfort, and that all necessary care is provided.        Oversee the management and maintenance of the ward or unit, including cleanliness and equipment.    Patient care and clinical duties:        Conduct patient assessments and develop individualized care plans.        Provide direct patient care, including assisting with procedures and administering treatments.        Manage patient records and documentation with accuracy and confidentiality.        Take part in clinical audits and quality improvement initiatives.    Administrative and operational duties:        Manage and maintain stock of medicines, supplies, and equipment.        Coordinate with other healthcare professionals, such as physicians, dietitians, and physiotherapists.        Ensure compliance with healthcare regulations and standards.        Assist in investigating complaints and resolving issues.

As a Senior Sourcing Analyst in the Knowledge Services team, you will be responsible for facilitating and executing end-to-end projects covering various activities across Procurement & Sourcing. You will also execute complex and strategic sourcing projects of categories/sub-categories, translating business requirements into clear statements of work, soliciting bids, and leading auctions. **Key Responsibilities:** - Agile, flexible, and inclination to learn - Good project management, spend data/financial analysis, problem-solving, and quantitative skills - Analytical Aptitude & Logical thinking, Business acumen with an understanding of how markets work - Change Management skills: Effective influencer who can make persuasive arguments - Good soft skills & Negotiation skills with a proven record of accomplishment in achieving cost savings and favorable contract terms including facilitating & building e-Auction strategies - Excellent communication (written and verbal), effective influencer who can make persuasive arguments and has worked with stakeholders and suppliers from NA & EMEA region - Team player, high motivation, positive, can-do attitude, flexibility, and adaptable to changing situations - Strong analytical skills and problem-solving skills, attention to detail, and the ability to collaborate & build effective relationships with cross-functional teams and external parties - Sound & in-depth knowledge and experience of procurement and sourcing methodologies and practices, including contracting and supplier management - Prior experience in tactical & strategic sourcing, contract negotiations, and purchasing processes - Ability to prioritize and manage workload & multiple tasks simultaneously - Proficiency in data analysis tools and techniques, Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and experience in ERP/P2P tools - Ability to encourage and persuade stakeholders, build effective relationships with suppliers - Familiarity with data management, industry regulations, compliance standards, and market trends - Ability to provide guidance and mentorship to junior analysts - Flexible with shift timings to meet client delivery requirements - Lead and execute standardized procurement & sourcing end-to-end processes for assigned categories/sub-categories - Facilitate & able to research trends in the industry as well as best practices, process data effectively for benchmark analysis, supplier profiling, and financial risk assessment activities and create analysis to support recommendations for periodic changes - Work independently and manage day-to-day activities around the project including discrepancies/deliveries, etc. - Conduct periodic supplier evaluations and implement corrective actions when necessary - Develop and manage the RFx process across categories, including the preparation and distribution of RFIs (Request for Information), RFPs (Request for Proposals), and RFQs (Request for Quotations) - Lead the supplier evaluation process, including conducting supplier assessments, evaluating scorecard/proposals, and analyzing supplier capabilities and make recommendations based on defined criteria, negotiate contracts with new vendors, and manage supplier relationships - Supporting the Leads and Category Manager to execute the projects, drive continuous improvement - Well-versed with spend analysis, Spot Buy, Buydesk, Tail Spend Management, PR-PO processing & approvals - Actively support and engage in Supplier Relationship Management, Supplier Risk Assessment, Contract Renewals, Contract Migration & Facilitation, Vendor Onboarding, Service Desk queries & tasks, and Compliance Audit. Work closely with the contracts team during contract redlining and drafting the contract - Translate business requirements into clear and comprehensive statements of work (SOW). Collaborate with internal and external stakeholders to gather necessary information and ensure alignment between business needs and sourcing strategies - Utilize analytical tools and techniques to assess supplier performance, identify cost-saving opportunities, and track key performance indicators (KPIs). Generate reports and present findings to management and stakeholders - Negotiate favorable contract terms and conditions with suppliers, considering factors such as pricing, quality, delivery, and service level agreements. Identify opportunities for cost savings and implement appropriate negotiation strategies - Manage internal customer relationships by leading cross-functional sub-category teams, developing deep category knowledge and aggressively track and improve noncompliance with preferred suppliers - Lead auctions to drive competitive bidding and achieve optimal pricing and terms. Monitor auction progress, communicate with participating suppliers, and ensure adherence to established guidelines **Qualification Required:** - Any UG/PG (MBA preferred) If you are interested in this position as a Senior Sourcing Analyst in Coimbatore, please send your profiles to murugesh@vsupportsolutions.in. For further details, you can reach us at 8220014457.,

As a Senior Quality Assurance Analyst at our company, your primary role will be to test our conversational AI customer service agents. You will need strong technical acumen and expertise in both black box testing (customer interaction simulation) and gray box testing (technical validation against APIs and code logic). Proficiency in TypeScript is required for troubleshooting quality issues at the code level. Key Responsibilities: - Black Box Testing: - Simulate diverse customer scenarios through natural language interactions without visibility into internal system mechanics - Create and execute test personas representing different customer types, emotional states, and communication styles - Test conversation flows across multiple interaction patterns and validate the AI agent responses - Assess empathy, tone, and brand voice consistency across various conversation types - Test edge cases including ambiguous requests, off-topic questions, emotional escalations, and multi-intent conversations - Verify escalation triggers work appropriately - End-to-End User Journey Testing: - Execute complete customer service flows from initial greeting through issue resolution - Test multi-turn conversations with context retention across messages - Validate that agents properly gather required information before taking action - Assess user experience quality and test account verification flows - Acceptance Testing: - Compare agent behavior against documented customer service standards - Validate compliance with brand guidelines and communication policies - Test for consistency across similar scenarios and identify gaps between expected experience and actual performance - Gray Box Testing: - Validate agent outputs against actual API responses from backend systems - Compare agent statements about customer data against actual API data - Test error handling when APIs return failures, timeouts, or unexpected data formats - Test complete workflows from conversation action trigger through API call execution and response handling Additional Company Details: You will work with a sophisticated AI agent platform, testing complex conversation flows, subscription management operations, and API integrations that power real-time customer service interactions. Qualifications Required: - Bachelor's degree preferred - 4 years of experience in Automation Testing required If you have experience in AI Driven testing, 4 years of experience in black box and gray box testing, and are ready for immediate joining and open to working in a 1-year contract period, we encourage you to apply for this full-time position.,

As a Senior Software Engineer with expertise in the MERN stack, you will play a crucial role in designing, developing, and maintaining robust web applications. Your responsibilities will include: - Strong proficiency in MongoDB, ExpressJS, ReactJS, and NodeJS - Ability to architect, develop, and maintain scalable web applications - Understanding of API development, authentication, authorization, and data structures - Knowledge of state management, component lifecycle, and performance optimization in ReactJS - Basic understanding of App Store and Play Store guidelines, submission steps, and release cycles - Familiarity with app signing, versioning, and deployment workflows - Working knowledge of Flutter and mobile ecosystem fundamentals (no development responsibilities included) Your product development skills will be put to use as you work on translating requirements into technical tasks and delivering reliable outcomes. You will also: - Have prior experience working in product-based companies - Experience with scalable architecture, versioning, and documentation - Strong understanding of Git, branching strategies, and CI/CD workflows - Exposure to cloud environments (AWS/GCP/Azure) is a plus - Excellent debugging, analytical thinking, and problem-solving abilities - Strong communication skills to work independently and within teams Your roles and responsibilities will include: Core Engineering: - Design, develop, and maintain robust and scalable applications using the MERN stack - Write clean, reusable, and well-documented code following industry standards - Ensure data integrity, security, performance, and maintainability across the application Product Contribution: - Participate in product discussions, sprint planning, requirement analysis, and technical evaluations - Understand business needs and convert them into effective technical solutions - Take full ownership of assigned modules and consistently deliver high-quality output Quality & Optimization: - Conduct thorough code reviews and maintain coding standards across the team - Identify performance bottlenecks and apply optimization techniques - Ensure seamless integration and high-quality user experience through continuous improvements Cross-Functional Collaboration: - Work closely with designers, product managers, QA, and backend teams - Maintain clear communication and smooth coordination throughout the development lifecycle In terms of experience and qualifications, you should have: - Minimum 5 years of experience as a Software Engineer - Strong experience in product development is highly preferred - Degree in Computer Science, IT, or a related field,

Role Overview: As a Senior Tax Analyst based in Coimbatore, you will be responsible for managing tax planning, compliance, and preparation for clients. Your tasks will include analyzing tax laws, preparing tax returns, ensuring compliance with federal and state tax laws, and providing tax advisory services. Additionally, you will handle complex tax-related queries, prepare reports, and demonstrate sound knowledge in US Income Tax procedures, basic accounting, and taxation procedures. Key Responsibilities: - Proficiently handle Tax Planning, Tax Compliance, and Tax Preparation - Utilize strong analytical skills to interpret tax legislation and identify tax-saving opportunities - Apply extensive knowledge of Tax-related regulations and requirements - Demonstrate excellent written and verbal communication skills - Ability to work both independently and collaboratively in a team environment - Experience in the accounting, finance, or related field is a plus - Proficiency in Ultra Tax, Lacerte, GoSystem, TaxWise, ProSeries - Bachelor's degree in Accounting, Finance, or a related field Qualifications Required: - Proficiency in Tax Planning, Tax Compliance, and Tax Preparation - Strong Analytical Skills for interpreting tax legislation and identifying tax-saving opportunities - Extensive knowledge of Tax-related regulations and requirements - Excellent written and verbal communication skills - Ability to work independently and collaboratively in a team environment - Experience in the accounting, finance, or related field is a plus - Proficiency in Ultra Tax, Lacerte, GoSystem, TaxWise, ProSeries - Bachelor's degree in Accounting, Finance, or related field,