6,862 Service Assistant Jobs nearby Alappuzha

Hiring for Generali Central general Insurance for Health Sales Vertical{ Agency Channel } for Kottayam location .           Job Description   Position Title: Assistant Sales Manager /Sales Manager / Senior Sales Manager Health Sales  Department: Health Sales  Position Holder: M1 to M2 Function: Sales & Distribution  Role: FLS Health sales  Reports to: CDM / Sr.CDM Health Sales        Job Scope / Position Summary   Purpose Of this Role: To generate business through agents and activities    Main Responsibility& Key Result Area 1.Recruitment of the New agents and engaging with the existing agents Recruitment & Activation of Agents   2.Planning and devising the local scheme and engagement program for Agents Driving GWP through agents   3.Ensuring the agents productivity and activation & Productivity   4.Product Training to agent and agents life cycle management &Training    5.Brand development by conducting sales campaigns Campaigns   6.Ensure Nil discrepancy and high customer service satisfaction& Operations    7Ensuring meeting of the goal sheet targets month on month basis Achievements.     Qualification and Experience Requirement   Education -12  th pass & above    Experience -Min 1 Year in Sales, Preferred from Insurance Industry Insurance, NBFS   Functional Skills(Role Specific) -   Understand Insurance Products   Client Acquisition and Retention Skills   Customer Orientation    Ability to connect at cross functional level          CTC Structure  - Upto 3.75 LPA  with fixed  conveyance allowances & Travel allowances          Regards          Recruitment Vendor Team  

  Hiring for Generali Central general Insurance for Health Sales Vertical{ Agency Channel } for Cochin location .           Job Description   Position Title: Assistant Sales Manager /Sales Manager / Senior Sales Manager Health Sales  Department: Health Sales  Position Holder: M1 to M2 Function: Sales & Distribution  Role: FLS Health sales  Reports to: CDM / Sr.CDM Health Sales        Job Scope / Position Summary   Purpose Of this Role: To generate business through agents and activities    Main Responsibility& Key Result Area 1.Recruitment of the New agents and engaging with the existing agents Recruitment & Activation of Agents   2.Planning and devising the local scheme and engagement program for Agents Driving GWP through agents   3.Ensuring the agents productivity and activation & Productivity   4.Product Training to agent and agents life cycle management &Training    5.Brand development by conducting sales campaigns Campaigns   6.Ensure Nil discrepancy and high customer service satisfaction& Operations    7Ensuring meeting of the goal sheet targets month on month basis Achievements.     Qualification and Experience Requirement   Education -12  th pass & above    Experience -Min 1 Year in Sales, Preferred from Insurance Industry Insurance, NBFS   Functional Skills(Role Specific) -   Understand Insurance Products   Client Acquisition and Retention Skills   Customer Orientation    Ability to connect at cross functional level          CTC Structure  - Upto 4.24 LPA  with fixed  conveyance allowances & Travel allowances          Regards          Recruitment Vendor Team              

You will be joining EY as an Assistant Director of Service Excellence, where you will play a crucial role in driving strategic insights and solutions to achieve service excellence. Your responsibilities will include mentoring team members and business teams to foster a culture of continuous improvement and professional growth. By leveraging your expertise, you will guide the implementation of best practices and innovative methodologies within the organization. **Key Responsibilities:** - Assist in defining, adapting, and implementing project management methodologies at the service function level. - Build an efficiency pipeline through workshops and identify transformation projects. - Help businesses implement Continuous Improvement and transformation projects through various methodologies, including process reengineering. - Conduct timely process maturity assessments and define KPIs for businesses. - Hold effective governance with business leaders and ensure RCA is identified for KPI improvement. - Support organization-wide capability building in Quality and Business Excellence through leading training sessions. - Implement frameworks for talent development and capability building. - Guide and assist team members to boost their professional growth and organizational contributions. **Qualifications Required:** - Proven leadership experience in a similar role with a focus on service excellence, delivery excellence, or business excellence. - Strong understanding of project and program management methodologies, quality management systems, and tools such as RPA, AI, Copilot, and Power App. - Bachelor's or Master's degree, preferably with an engineering or management background. - Certified Six Sigma Black Belt or Lean Certified Practitioner or Champion. - Over 14 years of experience in professional services or a related industry. The role also requires skills such as stakeholder management, a global mindset, influencing and negotiation skills, change management, adaptability, agility, and process engineering skill sets. You should have an innovative mindset and the ability to apply relevant models to suit the context. EY offers a dynamic and truly global delivery network with fulfilling career opportunities that span all business disciplines. You will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. EY provides continuous learning opportunities, success as defined by you, transformative leadership insights, and a diverse and inclusive culture where you can make a meaningful impact your way. You will be joining EY as an Assistant Director of Service Excellence, where you will play a crucial role in driving strategic insights and solutions to achieve service excellence. Your responsibilities will include mentoring team members and business teams to foster a culture of continuous improvement and professional growth. By leveraging your expertise, you will guide the implementation of best practices and innovative methodologies within the organization. **Key Responsibilities:** - Assist in defining, adapting, and implementing project management methodologies at the service function level. - Build an efficiency pipeline through workshops and identify transformation projects. - Help businesses implement Continuous Improvement and transformation projects through various methodologies, including process reengineering. - Conduct timely process maturity assessments and define KPIs for businesses. - Hold effective governance with business leaders and ensure RCA is identified for KPI improvement. - Support organization-wide capability building in Quality and Business Excellence through leading training sessions. - Implement frameworks for talent development and capability building. - Guide and assist team members to boost their professional growth and organizational contributions. **Qualifications Required:** - Proven leadership experience in a similar role with a focus on service excellence, delivery excellence, or business excellence. - Strong understanding of project and program management methodologies, quality management systems, and tools such as RPA, AI, Copilot, and Power App. - Bachelor's or Master's degree, preferably with an engineering or management background. - Certified Six Sigma Black Belt or Lean Certified Practitioner or Champion. - Over 14 years of experience in professional services or a related industry. The role also requires skills such as stakeholder management, a global mindset, influencing and negotiation skills, change management, adaptability, agility, and process engineering skill sets. You should have an innovative mindset and the ability to apply relevant models to suit the context. EY offers a dynamic and truly global delivery network with fulfilling career opportunities that span all business disciplines. You will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. EY provides continu

As a Customer Relationship Executive at Travel Nest Immigration and Travel Consultants in Trivandrum, Kerala, you will be responsible for providing excellent customer service and support in the travel and visa consulting industry. Your key responsibilities will include: - Handling client inquiries through various channels such as phone, email, and in-person communication. - Guiding clients on visa documentation, application procedures, and travel services. - Assisting in preparing and organizing visa applications along with supporting documents. - Maintaining accurate client records and reports using MS Excel and Word. - Coordinating with internal teams and external travel or visa service partners. - Providing professional and friendly service to ensure excellent client satisfaction. To qualify for this role, you should meet the following requirements: - Female candidates only. - Preferred experience in visa services, travel agency, or tourism-related roles. - Freshers with good communication skills and willingness to learn are encouraged to apply. - Strong English proficiency (spoken and written) is mandatory. - Basic computer knowledge with proficiency in MS Word, Excel, and email handling. - Personal qualities such as a pleasant personality, attention to detail, and strong client-handling skills. In addition to the above, Travel Nest Immigration and Travel Consultants offer professional growth and learning opportunities in the travel and tourism industry. You will also gain exposure to international visa documentation and client management in a supportive work environment with performance-based benefits. This is a full-time position with paid time off. Please note that the work location for this role is in person.,

As an Assistant to the Branch Manager, you will play a crucial role in supporting the Branch Manager in daily operations. This may include visiting sites when necessary. You should possess a two-wheeler and a valid driving license. Additionally, a minimum level of computer knowledge is required for this role. Key Responsibilities: - Support the Branch Manager in daily operations - Visit sites as and when required Qualifications Required: - Bachelor's degree preferred - Total work experience of 10 years preferred, with at least 5 years in marketing The job type for this position is full-time. In terms of benefits, you can expect cell phone reimbursement and health insurance coverage. The work location for this role is in person.,

Office Assistant Job Description Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued. Office Assistant Responsibilities: Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents, and word processing. Helping organize and maintain office common areas. Performing general office clerk duties and errands. Organizing travel by booking accommodation and reservation needs as required. Coordinating events as necessary. Maintaining supply inventory. Maintaining office equipment as needed. Aiding with client reception as needed. Experience as a virtual assistant. Creating, maintaining, and entering information into databases. Office Assistant Requirements: High school diploma or associates degree. Experience as an office assistant or in a related field. Ability to write clearly and help with word processing when necessary. Warm personality with strong communication skills. Ability to work well under limited supervision. Great communication skills. Have a valid driver's license.  

A chef assistant helps prepare and cook food under the supervision of senior chefs, manages kitchen cleanliness, and assists with inventory and food storage. Key responsibilities include chopping ingredients, maintaining a sanitary workspace, and plating dishes to quality standards. This role is a hands-on position for those looking to develop culinary skills in a fast-paced environment.      Key responsibilities Food preparation: Assist with all stages of food preparation, such as washing, peeling, chopping, and dicing ingredients. This also includes measuring, marinating, and portioning food items.      Cooking: Help with the cooking process under the guidance of senior chefs, which can involve tasks like stirring sauces, monitoring ovens, or grilling.      Kitchen maintenance: Ensure workstations are clean and organized by sanitizing surfaces, washing dishes and equipment, and adhering to strict food safety and hygiene standards.      Inventory and stocking: Receive deliveries, check for spoilage, label and store supplies properly, and manage stock rotation to prevent waste.      Plating and presentation: Assist in arranging food on plates to meet the chef's standards for portion size and visual appeal.      Team collaboration: Work with other kitchen staff to ensure timely and efficient service and help wherever needed, especially during busy meal periods.     

A safety assistant's job description includes supporting the safety manager by implementing safety protocols, conducting inspections, and ensuring compliance with regulations. Key duties involve educating employees on safety procedures, assisting with accident investigations, maintaining safety records and logs, and performing administrative tasks like preparing reports and scheduling training. The role requires strong organizational skills and the ability to communicate effectively  Safety Assistants in India's oil and gas sector assist with health, safety, and environment (HSE) operations, which include conducting safety inspections, monitoring safety equipment, assisting with incident investigations, and providing safety training. They are essential for ensuring a safe working environment by helping to implement and enforce company policies and procedures, and their role requires strong organizational and communication skills.   Key responsibilities Inspections and monitoring: Conducting routine safety inspections of equipment and work areas. Training: Assisting in providing safety training to employees to ensure they are aware of potential risks and precautions. Documentation: Maintaining safety records and documentation to ensure compliance with industry regulations. Investigations: Assisting with investigations into safety incidents and accidents. Compliance: Helping to implement and oversee the company's health, safety, and environmental (HSE) policies and procedures. Hazard analysis: May assist in conducting Job Safety Analysis (JSA) to identify and mitigate workplace hazards.  Required skills   Detail-oriented and organized Effective communication skills, able to interact with all levels of employees Knowledge of safety procedures and regulations in the oil and gas industry

A field service technician installs, maintains, and repairs equipment at customer locations, providing on-site support across various industries like manufacturing, IT, and healthcare. Key responsibilities include performing routine maintenance, troubleshooting and fixing technical issues, and managing parts and tools for tasks like equipment repair, system checks, and customer service.  Core responsibilities Installation: Install and set up new equipment or systems at customer sites. Maintenance: Perform routine inspections and preventive maintenance to ensure equipment is running efficiently. Repair: Troubleshoot and fix malfunctioning equipment, replacing parts as needed. Customer service: Interact with customers to address their issues and ensure satisfaction. Documentation: Maintain accurate records of service calls, maintenance performed, and parts used. 

Assistant Project Manager Job Description Template We are looking for an efficient assistant project manager to contribute and support the planning and execution of projects. The assistant project manager's responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports. To be successful as an assistant project manager you should be able to perform any tasks assigned by the project manager in an efficient and timely manner. An outstanding assistant project manager should be able to maintain oversight of all project activities, identify any issues, and ensure these are resolved promptly. Assistant Project Manager Responsibilities: Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, estimates, scheduling meetings, etc. Keeping track of and reporting on project progress. Completing any tasks assigned by the Project Manager in an efficient and timely manner. Assistant Project Manager Requirements: High school diploma/GED required. Degree in business management or a related field preferred. Previous experience in project management or a similar role. Proficiency in Microsoft Office and project management software. Highly organized and able to multitask. Strong attention to detail and problem-solving skills. Excellent communication skills, both verbal and written. Able to work independently and as part of a team.  

Job description Your career is about more than building a resume - its a chance to Leave Your Mark. Want to be a part of a fabulous team As we continue to develop Marine & Offshore activities, we are delighted to offer a unique opportunity to join our organisation as Marine Surveyor for Ships in Service operations. Position is located within our Vizag location in India and you will be welcomed in a supportive and collaborative learning environment. About the Role: Dedicated to inspection for: Ships in service. A Ship in Service Surveyor is an expert acting in the Fleet Management, Classification and Statutory Certification activities. He is always under the supervision of a Ship in Service Operational Manager (SSOM or CSOM), or its deputies. Some additional inspection for Marine & Offshore equipment and/or Ships under new construction may also be assigned. Main Responsibilities: Carry out surveys, draw up and send relevant reports to the Ship in Service Operational Manager (SSOM or CSOM) or its deputies, in compliance with the Bureau Veritas procedures. Assess the conditions necessary for carrying out surveys to the expected quality level, against its own abilities, availability and the conditions on board. Request from his Ships in Service Operational Manager (SSOM or CSOM) or its deputies, advices or any questions he deems beyond his abilities. Ensure the quality of his services. Provide information and support necessary to relevant hierarchy as concerns missions involving them. Take technical decisions on board, within the limitations of his responsibilities, as set out in the Operational Authority Limitations. Performs inspection / survey as directed by the Ship in Service Operational Manager (SSOM or CSOM) or its deputies, on the job on the job assignment for each project. Refers to Marine procedures and technical working instructions issued from each Technical Division of Head Office, such as PNCs or local are to be used as instruction. Refer the Bureau Veritas Rules, standards, regulations, specifications and relevant approval drawings as technical guidance to perform jobs. Personal protection and safety equipment, BV stamps, tools and access to databases are to be used in accordance with the provisions of work instruction. Complete his report on the ship in service databases. Completes the draft of records, reports and certificates requested within the requested time schedule. Provides the information to Secretaries for invoicing. Signs and endorses certificates / reports / attestations and other documents relating to the inspection / survey personally carried out. Files and keeps updates the quality documents (including technical working instructions) received. Participates in the canvassing for activities in co-ordination with the Ship in Service Operational Manager (SSOM or CSOM) or its deputies. Refers to the Ship in Service Operational Manager (SSOM or CSOM) or its deputies, or Quality Manager for any claim or complaint received from clients (Manufacturer, Owner, Administration and other units). When Bureau Veritas qualification will permit he will be able to Audits on board ships and at shipping client offices for statutory certification (ISM /ISPS /MLC code) as well as Marine & Offshore equipment and/or Ships under new construction inspections.

Locations: Chennai, Cochin, Coimbatore, Thrissur, Trivandrum, Vellore  Experience: 2 - 3 Years  CTC: 2 - 4 LPA  Notice Period: Immediate to 15 Days  About the Role We are seeking dynamic and result-oriented Assistant Agency Managers to join our Health Agency vertical at HDFC ERGO General Insurance. In this role, you will be responsible for building and expanding our health insurance agency premium across multiple locations. You will recruit, train, and mentor insurance agents, drive business growth, and ensure sustainable revenue and profitability. If you have a passion for mentoring agents, meeting sales targets, and making a meaningful impact in the insurance industry, this opportunity is for you.  Key Responsibilities Build and grow health insurance agency premiums in assigned regions. Recruit, onboard, and mentor talented insurance agents for long-term success. Coach agents to improve productivity, performance, and engagement levels. Drive renewal business and achieve revenue/profitability targets. Implement best practices across Digital Office (DO) locations. Provide strategic insights based on local market dynamics and customer needs. Design and execute location-specific business plans. Collaborate effectively with cross-functional teams to support growth initiatives. Monitor and review agent performance through structured evaluation and feedback. Create an engaging, supportive, and high-performance environment for agency partners. Ideal Candidate Profile 2 3 years of experience in insurance, sales, or agency management. Proven track record of achieving business targets. Bachelors degree in any discipline. Proficiency in digital tools and computer applications. Strong communication, leadership, and interpersonal skills. Self-motivated, with a go-getter attitude and a result-oriented mindset. Why Youll Love Working With Us At HDFC ERGO General Insurance, we are committed to delivering excellence and innovation in insurance services across India. As an Assistant Agency Manager, you will: Play a key role in expanding and strengthening our agency network. Contribute to sustainable growth and service excellence in health insurance. Gain exposure to agent recruitment, training, and performance management. Work in a dynamic, innovation-driven environment backed by: The financial strength of HDFC Bank The global expertise of Munich Re Group (ERGO International AG) Benefits Competitive Compensation: Salary + performance-based incentives. Health & Wellness: Comprehensive insurance for you and your family. Incentives & Recognition: Structured reward programs to celebrate success. Career Growth: Ongoing training and learning opportunities. Work-Life Balance: Initiatives to support your personal and professional well-being. Employee Assistance Program: Confidential support for personal and professional challenges. Dynamic Culture: Be part of one of Indias most trusted and fastest-growing insurance brands.

As a Sales Support Executive at the company, your role will involve attending inbound calls, providing customers with detailed information about products, and assisting them in making informed purchase decisions. You will be responsible for customer engagement, product knowledge, order assistance, and offering solution-oriented support through effective tele-calling. Key Responsibilities: - Handle incoming calls from customers, addressing inquiries and providing product information. - Provide clear and accurate descriptions of products and services, emphasizing features and benefits. - Understand customer needs and recommend suitable products or alternatives. - Guide customers through the purchasing process, including pricing, promotions, and availability. - Address customer queries regarding products, delivery options, and related concerns. - Maintain detailed records of customer interactions, inquiries, and transactions in the company's CRM system. - Conduct follow-up calls to ensure customer satisfaction and provide additional information as required. - Support the sales team by providing relevant product details and solutions to leads and potential customers. Qualifications & Skills: - Preferably previous experience in customer service or sales. - Strong communication skills in English & Malayalam for explaining products clearly. - Ability to handle telephonic communications for gathering product and pricing information. - Proficient in maintaining records of orders and deliveries. - Basic understanding of sales processes and product offerings. - Knowledge of CRM tools and software would be advantageous. Please note that only female candidates are eligible to apply for this position. Benefits: - Cell phone reimbursement - Paid time off Compensation Package: - Performance bonus Schedule: - Day shift Ability to commute/relocate: - Reliably commute to Ernakulam, Kerala or willing to relocate before the expected start date of 03/06/2025.,

Role Overview: As a Ground Staff Customer Service and Ticket Counter staff, you will play a crucial role in ensuring exceptional customer service and operational efficiency at Mumbai airport. Key Responsibilities: - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries, complaints, and requests professionally - Ensuring compliance with airport and airline regulations and policies - Assisting passengers with check-in, boarding, and baggage processes - Coordinating with airport and airline staff for timely flight departures - Maintaining a clean and organized ticket counter and work area - Providing support to passengers with special needs - Handling cash and credit transactions responsibly - Assisting with any other assigned duties by the supervisor or manager Qualification Required: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Basic computer skills - Flexibility to work weekends, holidays, and lift up to 50 pounds If you are passionate about providing exceptional customer service and seek career growth in the airport and airline industry, we welcome you to apply for this exciting opportunity. Competitive salary, benefits, and a dynamic work environment await you. Join us and be a part of the thrilling world of airport and airline operations!,

As a Retail Sales Associate, your role involves greeting customers and assisting them with product selection. You will provide accurate information on products, prices, and promotions while ensuring stock levels are maintained and shelves are replenished as needed. Your responsibilities also include neatly displaying and organizing merchandise, processing transactions using POS systems, handling customer queries, and resolving complaints professionally. Additionally, you will support inventory checks and stock audits, maintain cleanliness and safety standards in the store, and collaborate with team members to meet sales targets. Key Responsibilities: - Greet customers and assist with product selection - Provide accurate information on products, prices, and promotions - Maintain stock levels and replenish shelves as needed - Ensure merchandise is neatly displayed and organized - Process transactions using POS systems - Handle customer queries and resolve complaints professionally - Support inventory checks and stock audits - Maintain cleanliness and safety standards in the store - Collaborate with team members to meet sales targets Qualifications Required: - Minimum high school diploma or equivalent - Prior retail experience preferred but not mandatory - Strong communication and interpersonal skills - Basic math and computer literacy - Customer-focused attitude - Ability to work flexible hours, including weekends and holidays Please note that this role is full-time and permanent with the benefit of food provided. The work location is in person.,

As an Operations Manager, you will play a crucial role in the smooth functioning of the restaurant. Your responsibilities will include: - Planning, organizing, and supervising day-to-day restaurant activities to ensure efficient operations. - Ensuring cleanliness, hygiene, and safety standards are consistently maintained to provide a safe environment for both customers and staff. - Overseeing opening and closing procedures to ensure a seamless start and end to each day. In terms of Customer Service, you will be expected to: - Monitor service quality to ensure guest satisfaction and address any issues promptly. - Handle customer complaints professionally to maintain a positive dining experience. - Promote a welcoming atmosphere and ensure a positive experience for all patrons. Regarding Staff Supervision & Training, you will be responsible for: - Supporting in hiring, onboarding, scheduling, and managing staff effectively. - Training employees on service standards, policies, and safety procedures to maintain high-quality service. - Motivating and guiding team members to deliver excellent service consistently. In terms of Financial & Inventory Management, your duties will include: - Assisting in managing budgets, sales targets, and cost control to ensure financial stability. - Monitoring inventory levels, ordering supplies, and minimizing wastage to optimize resources. - Tracking daily sales and preparing performance reports as required. When it comes to Compliance & Safety, you will be required to: - Ensure all staff adhere to food safety and hygiene regulations to maintain a safe environment. - Adhere to company policies, health, and labor laws to ensure compliance. - Conduct regular checks on equipment and facility maintenance to prevent any issues. Skills & Qualifications: - Prior experience in restaurant or hospitality management (usually 2-3 years). - Strong leadership, communication, and people management skills. - Excellent customer service orientation. - Knowledge of food safety standards and POS (Point of Sale) systems. - Ability to handle stress and work in a fast-paced environment. - Flexibility to work evenings, weekends, and holidays. Please note that this is a full-time, permanent position with benefits such as food provided and paid sick time. The work location is in person.,

Job Description: You will be responsible for providing administrative support to the operations team. This includes handling correspondence, emails, and Whats App groups, as well as assisting in preparing and processing documents like contracts, service agreements, sales reports, and quotations. You will collaborate with the finance, sales, and IT service teams to ensure smooth operations. Additionally, you will coordinate with the technical team and assist in team scheduling. Qualifications and Skills: - Education: Any - Experience: 0-1 years of experience in an administrative or operations role, preferably in an IT or technology-focused company. - Strong organizational skills and attention to detail. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Basic understanding of IT products and services. - Ability to work independently and in a team-oriented environment. Please note that this is a full-time position with a flexible schedule for work location in person. If you meet the qualifications and skills mentioned above, we are urgently hiring for this role.,

As a Customer Service Officer in the Legal Service Team at our leading Australian migration consultancy, your role is crucial in ensuring excellent client service while upholding compliance with Australian immigration standards. You will be responsible for managing client interactions, supervising the Legal team, and facilitating accurate communication in line with the MARA Code of Conduct. **Key Responsibilities:** - **Client Management & Service Quality** - Serve as the escalation point for complex client queries and complaints. - Ensure timely, professional, and accurate responses are provided to clients. - Maintain a client-first approach to enhance satisfaction and trust in the firm. - **Team Leadership & Training** - Lead, train, and mentor customer service officers in handling migration clients. - Allocate workload, monitor service standards, and ensure adherence to timelines. - Conduct ongoing training on client communication, compliance updates, and CRM processes. - **Legal & Compliance Alignment** - Collaborate with RMAs and legal officers to ensure client advice is compliant and accurate. - Uphold MARA Code of Conduct standards in all communication and documentation. - Safeguard confidentiality and integrity of client records. - **Process & CRM Management** - Oversee CRM usage to ensure tasks and remarks are updated for each client file. - Ensure accurate documentation of client interactions and case progress. - Identify process gaps and implement efficiency improvements. - **Performance Monitoring & Reporting** - Track KPIs such as client response time, resolution rates, and satisfaction levels. - Prepare periodic reports for senior management and compliance heads. - Gather and analyze client feedback to enhance service quality. - **Cross-Functional Collaboration** - Coordinate with legal, accounts, and operations teams for seamless client support. - Support lawyers with scheduling, documentation, and client follow-ups. - Communicate recurring issues and client insights to management for process enhancement. **Requirements:** - Bachelor's degree in Business Administration, Management, or related field. - Proven experience as a Customer Service Officer (preferably in legal, migration, or consultancy services). - Strong knowledge of client service management, preferably with exposure to Australian migration services. - Excellent communication, conflict resolution, and problem-solving skills. - Ability to lead, motivate, and develop a high-performing team. - Proficiency in CRM tools and MS Office Suite. - High attention to detail and commitment to compliance and confidentiality. This is a full-time position that requires a Bachelor's degree in a related field, at least 3 years of customer service experience, proficiency in English, and working in person at our location.,

Role Overview: As a Reception & Office Assistant at Arch Global Services India, you will play a crucial role in being the first point of contact for visitors and providing essential administrative support to the team. Your ability to create a positive office experience, organize tasks efficiently, and assist in various office management duties will contribute to the smooth operation of the office. Key Responsibilities: - Welcome and assist all visitors, guests, and callers with a warm and professional demeanor. - Manage incoming phone calls, mail, packages, and deliveries effectively. - Support leadership and teams by scheduling meetings, preparing documents, and handling correspondence. - Coordinate meeting logistics and provide event planning support. - Maintain office organization by ordering supplies, managing inventory, and coordinating with vendors. - Keep common areas clean, organized, and well-stocked to create a professional environment. - Assist in employee onboarding by preparing welcome materials and helping with workstation setup. - Support expense processing, invoice tracking, and light procurement tasks. - Perform general clerical duties such as filing, scanning, copying, and record maintenance. - Assist in planning and coordinating internal meetings, celebrations, and client visits. Qualifications Required: - Proven experience in an administrative, receptionist, or office assistant role. - Exceptional interpersonal and communication skills, with a strong command of the English language and a professional demeanor. - Strong organizational skills, attention to detail, and ability to multitask in a dynamic work environment. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with basic office equipment. Additional Details: Arch Global Services India is a part of Arch Capital Group Ltd., a leading global insurer known for its innovative solutions and solid results. As an integral part of this renowned organization, you will have the opportunity to work with teams worldwide, drive innovation, and contribute to delivering exceptional results for clients globally.,

As a suitable candidate for a four-star bar hotel in Ernakulam, you will be expected to work in a full-time capacity at the establishment. Your work location will be in person at the hotel. Here are some key details about the benefits and work environment: - Benefits: - Food provided - Paid time off Please note that the job description does not provide any additional details about the company.,