service associate jobs in bhubaneshwar

1,43,232 Service Associate Jobs in Bhubaneshwar

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posted 3 days ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Customer Service
  • Communication
  • Teamwork
  • Food Safety
  • Inventory Management
  • Food
  • Beverage Service
Job Description
As a Guest Service Associate - Food & Beverage Service at Accor in Visakhapatnam, India, you will be a key member of the food and beverage department, responsible for ensuring exceptional dining experiences for guests through attentive service and efficient operations. Your role will involve various tasks including greeting and seating guests, taking accurate food and drink orders, serving meals and beverages, maintaining cleanliness of dining areas, responding to guest inquiries, collaborating with team members, and adhering to food safety and hygiene standards. Key Responsibilities: - Greet and seat guests, provide menus, and answer questions about food and beverages - Take accurate food and drink orders, communicate effectively with kitchen staff - Serve meals and beverages in a timely and professional manner - Maintain cleanliness and organization of dining areas, including table setup and reset - Respond promptly to guest inquiries, requests, and concerns - Collaborate with kitchen staff and other team members to ensure smooth service - Adhere to food safety and hygiene standards, including HACCP regulations - Assist in restocking supplies and maintaining inventory - Stay informed about menu items, daily specials, and any changes in offerings - Participate in regular team meetings and training sessions to enhance service quality - Report any equipment malfunctions or safety concerns to management Qualifications: - Proven experience in food and beverage service, preferably in a hotel or restaurant setting - Strong customer service skills with a friendly and professional demeanor - Excellent communication abilities in English, both verbal and written - Detail-oriented with the ability to multitask in a fast-paced environment - Team player with a collaborative attitude - Knowledge of food and beverage service techniques and etiquette - Familiarity with point-of-sale (POS) systems and cash handling procedures - Basic math skills for processing transactions and handling bills - Physical stamina to stand and walk for extended periods - Ability to lift and carry trays and equipment up to 25 pounds - Flexibility to work various shifts, including weekends and holidays - Knowledge of HACCP regulations and food safety practices - Awareness of safety and emergency procedures - High school diploma or equivalent; additional certifications in food service are a plus,
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posted 1 day ago

Guest Service Associate (Room Attendant)

Grnd mercure Ahmedabad Gift City Gandhinagar
experience0 to 4 Yrs
location
Delhi
skills
  • Customer Service
  • Communication Skills
  • Time Management
  • Guest Services
  • Reservations Management
  • Attention to Detail
Job Description
As a Guest Service Associate (Room Attendant) at Grnd Mercure Ahmedabad Gift City Gandhinagar located in Delhi, India, your role will involve maintaining the cleanliness and appearance of guest rooms, replenishing supplies, handling guest requests promptly, and ensuring exceptional customer service. You will also be responsible for reporting maintenance needs and ensuring compliance with hotel standards and safety guidelines. Key Responsibilities: - Maintain cleanliness and appearance of guest rooms - Replenish supplies in guest rooms - Handle guest requests promptly - Ensure exceptional customer service - Report maintenance needs - Ensure compliance with hotel standards and safety guidelines Qualifications: - Proficiency in Guest Services and Guest Service skills - Strong Customer Service skills - Experience in making Reservations and managing guest bookings - Excellent Communication skills (verbal and written) - Attention to detail and time management skills - Ability to work independently and collaboratively Prior experience in hospitality or hotel operations is preferred but not mandatory.,
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posted 1 day ago

Customer Service Associate in Kochi

Swiss Group India Pvt Ltd
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Effective communication skills
  • Client relationship management
  • Customer satisfaction
  • Analytical skills
  • Proficiency in MS Excel
  • Upselling
  • crossselling
  • Customer service processes improvement
Job Description
As a Customer Service Associate at Swiss Group India Pvt Ltd, you will play a crucial role in maintaining client relationships and ensuring exceptional customer satisfaction. Your effective communication skills and proficiency in MS Excel will be key in providing top-notch service to our valued clients. Join our dynamic team and be a part of a company that values its employees and strives for excellence in everything we do. - Interact with clients to address inquiries, resolve issues, and provide product information. - Build and maintain strong relationships with clients to foster loyalty and retention. - Utilize MS Excel to track, analyze, and report on customer interactions and feedback. - Collaborate with internal teams to ensure timely and accurate responses to client needs. - Identify opportunities for upselling and cross-selling products and services to clients. - Continuously seek ways to improve customer service processes and procedures. - Provide feedback to management on customer trends and suggestions for enhancements. If you are a customer service professional with a passion for client satisfaction and a knack for effective communication, we want to hear from you! Join Swiss Group India Pvt Ltd and take your career to the next level. Swiss Time House stands as Kerala's pioneering watch trader. With a rich history of excellence, we proudly held the prestigious title of India's No.1 distributor for HMT watches for a record 10 consecutive years. As Kerala's oldest and largest watch and accessory store, we are dedicated to providing customers with an exceptional shopping experience. Our success is attributed to the unmatched quality of both our products and services. Featuring an extensive collection of both national and international brands, Swiss Time House is a destination where every visit promises discovery and satisfaction. With over 77 years of tradition in premium watch retailing, we have built a solid reputation grounded in ethics and principles. Today, Swiss Time House is the authorized retailer of renowned luxury brands including Rolex, Franck Muller, Omega, Longines, Rado, and more.,
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posted 1 day ago
experience0 to 4 Yrs
location
Karnataka
skills
  • Housekeeping
  • Laundry
  • Cleaning
  • Guest Service
  • Hospitality
  • Safety Procedures
Job Description
Role Overview: As a Housekeeping & Laundry Associate at JW Marriott Hotel Bengaluru, your main responsibility will be to respond promptly to guests" requests and maintain cleanliness and orderliness in guest rooms. You will replace amenities, linens, and terry, make beds, clean bathrooms, remove trash, and ensure all appliances are in working order. Additionally, you will be expected to follow company policies and safety procedures, maintain a clean and professional appearance, and provide exceptional service to guests. Key Responsibilities: - Respond promptly to guest requests and departmental needs - Fill cart with supplies and transport to assigned areas - Enter guest rooms following access procedures - Replace guest amenities, linens, and terry - Make beds and fold terry - Clean bathrooms and remove trash - Check and ensure all appliances are in working order - Dust, polish, and remove marks from walls and furnishings - Vacuum carpets and perform floor care duties - Follow company and safety policies and procedures - Maintain a clean and professional appearance - Provide exceptional service to guests - Support team goals and adhere to quality standards - Perform physical tasks such as lifting, carrying, pushing, and pulling objects - Perform other job duties as assigned by Supervisors Qualifications Required: - Education: No high school diploma or G.E.D. equivalent required - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience required - License or Certification: None required Additional Information: Marriott International is an equal opportunity employer that values and celebrates the unique backgrounds of its associates. The company is committed to non-discrimination on any protected basis, including disability and veteran status. JW Marriott, part of Marriott International's luxury portfolio, offers a work environment where associates are valued, recognized, and provided with opportunities for training and development. By joining JW Marriott, you become part of a global team that fosters camaraderie and focuses on holistic well-being, providing The JW Treatment to both guests and associates.,
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posted 1 day ago

Guest Services Associate Front Office

Marriott International, Inc
experience0 to 4 Yrs
location
Indore, Madhya Pradesh
skills
  • Hospitality
  • Customer Service
  • Communication
  • Teamwork
  • Quality Assurance
  • Hospitality Management
Job Description
You will be responsible for ensuring that company policies and procedures are followed at all times. This includes reporting any accidents, injuries, or unsafe work conditions to your manager, maintaining a clean and professional appearance, and protecting company assets. Additionally, you will be expected to welcome and acknowledge guests according to company standards, anticipate and address guests" service needs, and assist individuals with disabilities. It is important to speak using clear and professional language and answer telephones with appropriate etiquette. Developing and maintaining positive working relationships, supporting your team to reach common goals, and responding appropriately to employee concerns are also key responsibilities. You must comply with quality assurance standards and be able to stand, sit, or walk for extended periods of time. Additionally, you should be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Other reasonable job duties may be requested by your supervisors. Preferred Qualifications: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: No related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None At Marriott International, we are committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of our associates. We promote a non-discriminatory environment based on any protected basis, including disability, veteran status, or other applicable laws. Marriott Hotels are dedicated to enhancing the hospitality experience globally while maintaining a sense of familiarity. As a host with Marriott Hotels, you will contribute to delivering thoughtful and forward-thinking service that upholds the legacy of Wonderful Hospitality. By joining Marriott Hotels, you become part of a global team where you can do your best work and grow professionally. JW Marriott, part of Marriott International's luxury portfolio, offers more than 100 properties worldwide. JW Marriott values its associates and believes that happy employees lead to happy guests. As a JW Marriott associate, you will experience a unique work environment with opportunities for training, development, and recognition. Emphasizing holistic well-being, JW Marriott provides a luxury setting where you can pursue your passions. By joining JW Marriott, you become part of a global team that encourages you to be the best version of yourself.,
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posted 6 days ago

Customer Service Associate (CSA)

Manomay Eateries Pvt Ltd
experience1 to 5 Yrs
location
Haryana, Ambala
skills
  • Customer Service
  • Sales
  • Demonstration
  • Inventory
  • Billing
  • Feedback
  • Store Upkeep
Job Description
As a Customer Service representative, you will be responsible for greeting and assisting customers with product information and queries. Key Responsibilities: - Meet sales targets through effective product promotion. - Showcase features of mobiles and electronics through demonstrations. - Assist with inventory management and replenishment. - Manage POS transactions and cash handling accurately. - Ensure store upkeep by keeping it clean, organized, and well-stocked. - Collect and act on customer feedback for better service. Qualifications Required: - Previous experience in customer service or retail sales is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and meet sales targets. Please note that the job type for this position is full-time. If you are selected for this role, you will be entitled to the following benefits: - Provident Fund The work location for this position is in person.,
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posted 3 days ago
experience0 to 3 Yrs
location
Noida, Uttar Pradesh
skills
  • Customer service
  • good communication skills
Job Description
As a Customer Service Representative (CSR), you will be responsible for handling customer inquiries and providing assistance in a professional manner. Your role will involve interacting with customers to address their queries and ensure their satisfaction. Key Responsibilities: - Responding to customer inquiries via phone, email, or in person - Providing information about products or services - Resolving customer complaints or issues - Maintaining a high level of customer service at all times Qualifications Required: - Good communication skills - Ability to work effectively in a team - Prior experience in customer service is preferred - Undergraduate candidates are welcome to apply Additional Details: The company offers a fixed salary for this full-time position. Freshers are encouraged to apply, and the work location is in person. Please note that candidates with at least 1 year of experience in customer service will be preferred for this role.,
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posted 7 days ago

Guest Service Associate - F&B Service

Marriott International, Inc
experience1 to 5 Yrs
location
All India
skills
  • Communication
  • Customer Service
  • Hospitality
  • Teamwork
  • FB Service
  • Event Service
Job Description
As an F&B and Event Service Expert at Sheraton Hotels & Resorts, your role is not just about serving food and drinks during events; it's about creating a memorable and unique experience for guests. You will be responsible for a wide range of event functions, taking the initiative to ensure guests" experiences are well taken care of from start to finish. Your duties will include setting tables, communicating with the kitchen, interacting with and serving guests, and maintaining cleanliness in work areas. Key Responsibilities: - Follow all company, safety, and security policies and procedures - Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager - Complete safety training and certifications - Maintain a clean and professional appearance - Welcome and acknowledge all guests according to company standards - Develop positive working relationships with team members - Ensure adherence to quality expectations and standards - Perform physical tasks such as standing, sitting, walking for extended periods, and lifting objects weighing up to 25 pounds Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: At least 1 year of related work experience - Supervisory Experience: No supervisory experience required - License or Certification: None required At Sheraton Hotels & Resorts, we are committed to diversity and inclusion, welcoming individuals from all backgrounds and providing equal opportunities. We celebrate the unique cultures, talents, and experiences of our associates. By joining the Sheraton family, you become part of a global community that has been connecting people since 1937. If you are a team player who is passionate about delivering exceptional guest experiences, we invite you to explore career opportunities with us and contribute to our mission of being The World's Gathering Place.,
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posted 2 days ago
experience0 to 4 Yrs
location
Punjab
skills
  • verbal communication
  • written communication
  • English
  • customer service
Job Description
As a Customer Service Representative at our company, you will be responsible for handling customer inquiries promptly and accurately through phone, email, and chat. Your main duties will include: - Adhering to a 9-hour shift schedule in the office and resolving customer issues within the defined Turnaround Time (TAT) - Logging and maintaining detailed records of customer interactions in the internal system To excel in this role, you should possess the following qualifications: - Demonstrated excellent verbal and written communication skills in English - Willingness to work in rotational day or night shifts based on business needs - Comfort with an on-site role and working from the office - Commitment to a 9-hour workday, 5 to 6 days a week If you are available for immediate joining with no major planned time off in the next 23 months, we encourage you to apply for this position. Please note that our company focuses on creating business value through consulting and Agile development. Our products are designed to help people succeed, and we are dedicated to hiring top-notch employees who can contribute to our success.,
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posted 2 days ago
experience0 to 3 Yrs
location
Gujarat, Surat
skills
  • telesales
  • sales
  • customer service
  • communication
  • interpersonal skills
  • negotiation
  • CRM software
  • telephone systems
Job Description
As a Telesales Representative at our company, you will play a crucial role in reaching out to potential and existing customers to inform them about our services using provided scripts. Your primary responsibilities will include: - Contacting potential or existing customers via telephone to understand their requirements and address any queries they may have. - Entering and updating customer information accurately in our database. - Processing orders with precision to ensure customer satisfaction. - Demonstrating a proven track record of meeting sales quotas, preferably over the phone. - Utilizing your knowledge of relevant computer programs and telephone systems, such as CRM software. - Learning about our existing services to effectively communicate them to customers. - Exhibiting excellent communication and interpersonal skills to build rapport with customers. - Maintaining a cool-tempered demeanor and resilience to handle rejection professionally. - Showcasing outstanding negotiation skills to resolve issues and address complaints effectively. To qualify for this position, you should hold a Bachelor's degree and have 0-2 years of relevant experience. This role is based in Mota Varachha, Surat. Join us in our mission to connect with customers and drive sales through effective telesales techniques and exceptional customer service.,
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posted 1 day ago

F & B Service Associate

Mahindra Holidays & Resorts India Limited
experience1 to 5 Yrs
location
Kerala
skills
  • Interpersonal skills
  • Communication skills
  • Customer service
  • Analytical skills
  • Attention to detail
  • Hospitality industry experience
Job Description
You will be joining Mahindra Holidays & Resorts India Ltd. (MHRIL), a key player in the hospitality industry and a part of the USD 20.7 billion multinational Mahindra Group. Since its inception in 1996, MHRIL has been dedicated to providing exceptional holiday experiences to its members. **Key Responsibilities:** - Ensuring a delightful dining experience for guests - Attending to guests in a courteous manner - Taking and delivering food and beverage orders promptly - Maintaining the cleanliness of the dining area - Collaborating with kitchen staff to ensure customer satisfaction through efficient service and warm hospitality **Qualifications Required:** - Strong interpersonal and communication skills - Ability to deliver excellent customer service - Attention to detail - Ability to thrive in a fast-paced environment - Good analytical skills - Prior experience in the hospitality industry would be advantageous - Flexibility to work in various shifts - High school diploma or equivalent qualification required - Additional education or certification in hospitality management would be a valuable asset Your dedication to creating magical moments and unique experiences for members and their families will be the cornerstone of your work at Club Mahindra.,
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posted 2 days ago
experience2 to 6 Yrs
location
Kerala, Thrissur
skills
  • Tally
  • English
  • Hindi
  • Urdu
  • MSOffice
Job Description
Role Overview: As a Customer Service Associate at BeamCrew, you will play a crucial role in providing exceptional customer service to our clients. Your main responsibilities will involve assisting customers through various communication channels, utilizing MS-Word and MS-Excel for maintaining accurate records, resolving complaints with professionalism, and contributing to a positive work environment. Key Responsibilities: - Providing exceptional customer service through phone, email, and chat - Assisting customers with inquiries, issues, and providing solutions promptly - Using MS-Word and MS-Excel to maintain precise customer records and data - Communicating effectively in local languages both verbally and in writing - Collaborating with team members to ensure a seamless customer experience - Resolving customer complaints and escalations with professionalism and empathy - Contributing to a positive work environment and fostering strong customer relationships Qualifications Required: - Strong proficiency in MS-Office, preferably MS-Word and MS-Excel - Fluency in English, Hindi, and Urdu languages - Detail-oriented problem solver with excellent communication skills - Willingness to go above and beyond for customers If you possess excellent communication skills, attention to detail, and a commitment to providing top-notch customer service, we encourage you to apply to join BeamCrew. As a member of our team, you will have the opportunity to make a difference in the lives of our customers while being valued for your talents and dedication. Please note that BeamCrew gives preference in the recruitment process to daughters and sons of Gulf workers. (Note: The additional details about the company have been omitted from the final JD as they were not directly related to the job role.),
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posted 3 days ago
experience3 to 7 Yrs
location
Maharashtra
skills
  • strategic planning
  • digital literacy
  • change management
  • process automation
  • negotiation
  • communication
  • collaboration
  • analytical skills
  • critical thinking
  • market products knowledge
  • influencing
  • problemsolving
  • decisionmaking
Job Description
You will join a dynamic team as a Client Service Delivery Associate I and play a pivotal role in delivering exceptional customer service and operational support to clients within JPMorganChase. Your responsibilities will include addressing client inquiries, processing transactions, troubleshooting issues, and identifying opportunities to refer services based on client needs. Leveraging your broad knowledge of banking principles and practices will enable you to make informed decisions that impact team and departmental goals. Your developing abilities in strategic planning, conflict management, and digital literacy will be crucial in driving service delivery forward, contributing to team objectives, and enhancing client relationships. **Key Responsibilities:** - Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing proficiency in strategic planning and digital literacy. - Protect both the client and the institution from potential financial and reputational damage. - Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation for smooth transitions during operational changes. - Utilize knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations. - Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery. **Qualifications Required:** - 3+ years of experience or equivalent expertise in a client service role within a financial institution. - Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships. - Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact. - Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations. This role also requires the ability to analyze processes and recommend ways to improve quality, control, and efficiency. Drive continuous improvement initiatives for high-quality client experiences. Experience in client-facing roles working across multiple business areas and/or functions to deliver results. Analytical, problem-solving, critical thinking, and decision-making skills are essential, with the ability to work independently and multi-task in a fast-paced environment.,
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posted 1 day ago

Sales & Services Associate

Marriott International, Inc
experience0 to 4 Yrs
location
All India
skills
  • Customer Support
  • Communication
  • Quality Assurance
  • Reservation Processing
  • Sales Techniques
  • Team Support
Job Description
You will serve guests from around the world as they embark on their travel journey, creating an effortless experience and building raving brand fans. Answer questions about property facilities, services, and room accommodations to support the overall vision of being the world's favorite travel company. Handle incoming contacts for various Marriott brands and assist customers with their booking needs or questions through preferred channels such as voice, email, and chat. Responsibilities include processing reservation requests, supporting basic loyalty and customer care requests, identifying guest reservation needs, and following sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management. Provide customer support through issue resolution and open communication with Marriott properties, related company contacts, and third parties. - Follow all company policies and procedures, maintain a clean and professional appearance, uphold confidentiality of proprietary information, protect company assets, and ensure the privacy and security of guests and coworkers. - Welcome and acknowledge all guests according to company standards, anticipate and address guests" service needs, assist individuals with disabilities, and express genuine appreciation to guests. - Communicate clearly and professionally with others, answer telephones using appropriate etiquette, develop and maintain positive working relationships, support the team to achieve common goals, and respond appropriately to the concerns of other employees. - Comply with quality assurance expectations and standards, move objects weighing less than or equal to 10 pounds without assistance, and perform other reasonable job duties as requested by Supervisors. **PREFERRED QUALIFICATIONS** **Education:** - High school diploma or G.E.D. equivalent. **Related Work Experience:** - No related work experience required. **Supervisory Experience:** - No supervisory experience necessary. **License or Certification:** - None required. Marriott International is committed to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. The strength of Marriott International lies in the rich blend of culture, talent, and experiences of its associates. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world's largest hotel company, offering more brands, more hotels, and more opportunities for associates to grow and succeed. Join a global team where you can do your best work, begin your purpose, belong to an amazing team, and become the best version of yourself.,
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posted 3 days ago
experience1 to 5 Yrs
location
Haryana
skills
  • cleaning
  • reporting
  • maintenance
  • housekeeping
  • laundry
  • time management
  • communication
  • interpersonal skills
  • sanitization
Job Description
You will be responsible for ensuring the cleanliness and tidiness of guest rooms, bathrooms, corridors, and public areas according to company standards. This includes changing bed linens, replacing towels, restocking amenities, vacuuming, sweeping, mopping, dusting, sanitizing high-touch surfaces, and proper waste disposal. Additionally, you will need to report any maintenance issues or safety concerns to the supervisor, follow health and safety protocols, maintain housekeeping carts and storage areas, respond to guest requests promptly, and assist with laundry duties if required. Collaboration with team members is essential to ensure efficient and timely service. Key Responsibilities: - Clean guest rooms, bathrooms, corridors, and public areas to company standards - Change bed linens, replace towels, and restock amenities - Vacuum, sweep, mop, and dust as needed - Sanitize high-touch surfaces and dispose of waste properly - Report any maintenance issues or safety concerns to the supervisor - Follow all health and safety protocols - Maintain cleanliness and organization of housekeeping carts and storage areas - Respond to guest or client requests promptly and courteously - Assist in laundry duties if required - Collaborate with team members to ensure efficient and timely service Qualifications Required: - High school diploma or equivalent preferred - Prior housekeeping or custodial experience is a plus - Ability to work on your feet for extended periods - Strong attention to detail and time management - Ability to work flexible hours, including weekends and holidays - Basic understanding of cleaning supplies and equipment - Good communication and interpersonal skills If you believe you possess most of the qualifications and skills required for the role, we encourage you to hit the "Apply" button and start your journey with us today.,
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posted 2 days ago
experience2 to 6 Yrs
location
Maharashtra
skills
  • Communication
  • Stakeholder Management
  • Relationship Building
  • Objection Handling
  • B2B B2C Inbound Sales
  • Customer Orientation
  • Active Listening
Job Description
Role Overview: Clean Harbors Inc. is a leading environmental, energy, and industrial services provider with a dedicated workforce of 18,000 employees across the U.S., Canada, and Mexico. As part of the Global Capability Center in Pune, Baner, you will be joining a dynamic team that supports Clean Harbors" global operations. Your primary responsibility will be to ensure customer success by handling inquiries, upselling services, and maintaining a sales pipeline, all while adhering to high standards of customer service. Key Responsibilities: - Be the first point of contact for customers, addressing inquiries with a focus on achieving First Call Resolution. - Identify opportunities to upsell new services or cross-sell additional products to existing customers based on their needs. - Manage the sales pipeline, follow up on pending opportunities, and perform daily sales activities as assigned by the sales manager. - Ensure adherence to guidelines and best practices while handling customer calls, applying active listening skills to prevent escalations. - Demonstrate excellent communication and stakeholder management skills, with a neutral English communication proficiency and a customer-centric approach to providing tailored solutions. - Exhibit a strong work ethic, integrity, and a willingness to learn, adapt, and drive positive change in a fast-paced environment. - Meet sales targets and operational standards, handle objections effectively during sales pitches, and embody the core values of the organization. - Prior knowledge of waste management and environmental science is a plus, although not mandatory. Qualifications Required: - 2+ years of experience in B2B & B2C Inbound Sales. - Proficiency in English communication skills with a neutral accent. - Strong relationship building skills and customer orientation. - Ability to learn new concepts quickly and adapt to change. - Team player with a growth mindset and high change agility. - Disciplined in business management and adaptable to a culture of accountability.,
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posted 1 day ago

Guest Service Associate

Comfort Inn by Choice Hotels
experience1 to 5 Yrs
location
Bathinda, Punjab
skills
  • Reservations
  • Interdepartmental Coordination
  • Guest Interaction
  • Information Support
  • Administrative Tasks
  • Area Maintenance
Job Description
Role Overview: As a member of the team, your primary responsibility will be to interact with guests in a friendly and welcoming manner. You will handle inquiries, address complaints promptly and professionally, and provide guests with information on the facility's services and local attractions. Additionally, you will be responsible for managing and modifying guest reservations, maintaining accurate records of guest interactions and transactions, ensuring the cleanliness and presentation of the lobby and guest areas, and collaborating with other departments to ensure a seamless guest experience. Key Responsibilities: - Greet guests warmly and handle inquiries and complaints promptly and professionally - Provide guests with information on the facility's services, local attractions, and other relevant details - Manage and modify guest reservations - Maintain accurate records of guest interactions and transactions - Ensure the lobby and other guest areas are clean and well-presented - Collaborate with other departments to ensure a seamless guest experience Qualifications Required: - Previous experience in a customer service role preferred - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to work well in a team environment - Knowledge of local attractions and services is a plus Please note that this is a full-time position with benefits including food provision, health insurance, and Provident Fund. The work location is in person.,
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posted 1 day ago
experience0 to 4 Yrs
location
Kerala, Thiruvananthapuram
skills
  • Strong verbal
  • written communication skills
  • Ability to handle multiple conversations
  • manage time effectively
  • Polite
  • patient
  • solutionoriented attitude
  • Basic computer literacy
  • familiarity with chat tools
  • CRM systems
  • Problemsolving mindset
  • willingness to learn
Job Description
As a Jr. Customer Support Associate at LILO, your role will involve assisting customers through calls and chat to ensure a smooth and satisfying experience. You will be the primary point of contact, resolving queries, guiding customers through orders, and providing timely solutions. Key Responsibilities: - Respond promptly to customer queries via phone calls and chat support - Assist customers with order placement, product information, delivery updates, and app-related queries - Maintain a positive, empathetic, and professional attitude - Record customer interactions, issues, and resolutions - Resolve customer complaints efficiently and escalate unresolved issues - Coordinate with operations, logistics, and kiosk teams when required - Provide accurate information and ensure customer satisfaction - Identify recurring issues and share valuable feedback - Support customer retention and engagement initiatives Skills & Qualifications: - Strong verbal and written communication skills - Ability to handle multiple conversations and manage time effectively - Polite, patient, and solution-oriented attitude - Basic computer literacy and familiarity with chat tools or CRM systems - Ability to work in rotational shifts - Problem-solving mindset and willingness to learn LILO offers a Full-time, Permanent job type with benefits including a flexible schedule and Provident Fund. The preferred education qualification is a Bachelor's degree. The work location is in person.,
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posted 3 days ago
experience1 to 5 Yrs
location
Kerala, Palakkad
skills
  • English verbal communication
  • English written communication
Job Description
You have a job opportunity for a full-time permanent position requiring candidates with a Bachelor's degree in any field. This role involves working in night shifts and requires excellent English verbal and written communication skills. The job also calls for a minimum of 2+ years of experience. The work location is a hybrid remote setup in Palghat, Kerala. **Key Responsibilities:** - Hold a Bachelor's degree in any field - Work night shifts - Demonstrate strong English verbal and written communication skills - Possess 2+ years of experience **Qualifications Required:** - Bachelor's degree in any field - Minimum of 2+ years of experience Please note that the salary range for this position is between 25,000.00 - 35,000.00 per month.,
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posted 1 day ago

CSA (Customer Service Associate)

Avyaan Management Private Limited
experience0 to 4 Yrs
location
Madhya Pradesh, Bhopal
skills
  • Excellent English communication
  • Hindi communication
  • Problemsolving
  • Decisionmaking
  • Computer knowledge
  • Ecommerce process knowledge
Job Description
As an Escalation Handling Executive for the E-Commerce process, you will play a crucial role in delivering exceptional customer experience by handling tough customer cases effectively. Your responsibilities will include: - Handling escalated customer calls related to orders, refunds, returns, and delivery issues - Providing quick and accurate resolutions to ensure customer satisfaction - Coordinating with internal teams for case closure - Maintaining CRM updates and detailed case notes - Ensuring timely resolution as per the defined Turn-Around-Time (TAT) - Identifying recurring issues and sharing valuable insights for process improvement To excel in this role, you should possess the following qualifications and skills: - Excellent communication skills in English and Hindi - Strong problem-solving and decision-making abilities - Ability to remain calm under pressure - Basic computer knowledge - Knowledge of E-commerce processes will be an added advantage Please note that candidates without strong English communication skills will not be considered for this position. The company is in the process of relocating its office to Elegant Business Square, 3rd Floor, In Front of Peoples University, Ayodhya Bypass, Bhopal. Candidates must be willing to relocate to the new office location. If you are interested in this Full-time position and meet the qualifications mentioned above, you can apply by sending your resume to hr.intern@avyaanmgmt.com or contact us at +91 91793 21387. Benefits: - Work from home option available Shift availability: - Day Shift (Preferred) Work Location: In person,
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