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7,673 Service Mechanic Jobs in Surendranagar

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posted 2 months ago

Customer Service Executive

ARYA OMNITALK WIRELESS SOLUTIONS PRIVATE LIMITED
experience0 to 4 Yrs
Salary2.0 - 2.5 LPA
location
Rajkot
skills
  • repair
  • electrical repairs
  • installation
  • service
  • electricals
  • gps
  • maintenance
  • mutimeter
  • technician
Job Description
Location - Rajkot Gujrat BPCL plant Job Description: You will handle Installation, maintenance, and troubleshooting of GPS devices at customer sites. It's a field based- job, so you'll need to visit customer locations regularly to resolve GPS- related issues. Requirements: Experience 0 to 3 years Education - ITI/ Diploma (Electrical/Electronics) Two-wheeler is a must and basic electronics knowledge Key Responsibilities: To look after Installation & services like Maintenance & Troubleshooting of GPS Units. Need to visit Customer Site regularly & resolve their Problem related to GPS. Basic Knowledge of electronics & electrical with mustimeter knowledge is must. Should be Energetic & ready to do field Job. Should be customer friendly.  
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posted 2 months ago

Service Coordinator

Asian Paints Limited
experience1 to 6 Yrs
location
Ahmedabad
skills
  • after sales support
  • technical support
  • service coordination
  • customer service
Job Description
Job Opportunity for Service Coordinator - BATH DIVISION Job Location: Ahmedabad   Industry preferred from Building Material The Service coordinator is an Executive N level in the Asian Paints Ess Ess – Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team. To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own. Visiting consumers’ site along with Technicians on random basis to understand their ways of working. Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement – Shop Meets as per sales team requests in various towns of the division. Product Panel display - at distribution/dealer/sub-dealer’s counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA Training to SO – newly inducted Accompanying Sos in business meetings, whenever required He may be allotted any additional responsibility necessitated at the unit Job is transferable from one division to another division, as per company’s requirement.
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posted 7 days ago

Customer Service Associate

IMPETUS CAREER CONSULTANTS PRIVATE LIMITED Hiring For Customer Servic execuitve
experience0 to 4 Yrs
Salary2.0 - 4.5 LPA
location
Ahmedabad
skills
  • customer support
  • email support
  • typing speed
  • written communication
  • chat process
  • problem solving
  • communication skills
  • customer care
Job Description
Location: Ahmedabad Salary: Up to 37,000 per month Experience: Freshers Welcome Transport: Both Side Cabs Available Job Description: We are hiring Chat Support Executives for Ahmedabad location. Join  dynamic environment  and assist customers through chat by resolving queries, providing information, and ensuring a great customer experience. Responsibilities: Handle customer queries via live chat in a professional manner. Provide accurate information and resolve issues promptly. Maintain customer records and follow up on pending queries. Coordinate with internal teams for quick resolution. Requirements: Excellent written communication skills. Basic computer and typing knowledge. Ability to multitask and handle multiple chats. Freshers can apply full training will be provided. Willingness to work in rotational shifts. Perks & Benefits: Salary up to 37,000/month Both side cab facility Paid training and growth opportunities Supportive work environment
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posted 1 month ago

Customer Service Representative

IMPETUS CAREER CONSULTANTS PRIVATE LIMITED
experience0 to 4 Yrs
Salary2.0 - 5 LPA
location
Ahmedabad, Mohali+1

Mohali, Chandigarh

skills
  • customer satisfaction
  • upselling
  • customer service management
  • customer retention
  • customer support
  • inbound process
  • communication skills
  • international voice process
  • customer service
  • customer care
Job Description
Customer Service Representative English Voice Your potential has a place here award-winning employment experience. As a Customer Service Representative - Voice, youll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture.  What Youll Be Doing Do you have a passion for helping others and providing them peace of mind (giving someone a piece of mind rhymes with this and carries a different connotation )In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether its providing quick answers, offering compassionate product consultations, or resolving issues with a smile, youll be the difference between an average customer experience and an exceptional one.  During a Typical Day, Youll Answer incoming calls from healthcare plan members. Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication. What You Bring to the Role 1 year of customer service experience. Ability to read, write, and converse proficiently with in US English. Computer literacy. What You Can Expect Support for your career and professional development. An inclusive, community-minded organization that encourages giving back. A global team of curious, lifelong learners guided by our company values. A comprehensive benefits package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives. A Bit More About Your Role Were committed to ensuring you have the skills and support needed for success throughout your career. From your first day in training, through individualized engagement coaching, and access thousands of that support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught, your caring and supportive nature that will shine through as you help customers. Our community is here for you as one dynamic, global family. You'll report to the Team Lead and contribute to the success of both customer experiences and the overall team.   Primary Location: India-Punjab-Mohali Job Title: Customer Care Representative(Voice) Primary Location India-Punjab-Mohali
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posted 7 days ago

Customer Service Representative

IMPETUS CAREER CONSULTANTS PRIVATE LIMITED Hiring For International Bpo
experience0 to 4 Yrs
Salary< 50,000 - 3.0 LPA
location
Ahmedabad
skills
  • non voice process
  • semi voice
  • international call center
  • web chat
  • communication skills
  • chat process
  • typing speed
  • written communication
  • international bpo
Job Description
Ahmedabad! We Are Hiring for a Premium CHAT PROCESS Looking for a role where your typing speed, clarity, and confidence can turn into a rewarding career This is the moment. Step in. Level up. Role: UK Chat Support (Non-Voice) Location: Ahmedabad Work from Office (Only FTF Interview) Salary: Up to 37,000 CTC Fresher & Undergraduates Can also Apply Both-Side Cabs | 5 Days Working Deep Information  -  Night shift allowance if get night shifts 40Rs per hour other than salaryQuaterly Bonus Immediate Joiners Preferred- Why This Role Stands Out No calls handle customer queries through chat International brand exposure Fast career growth opportunities Training that sharpens skills & boosts confidenceThis is not just another job.Its a career-launchpad for those who want to rise.
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posted 3 days ago
experience5 to 10 Yrs
Salary2.5 - 6 LPA
location
Ahmedabad, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi

skills
  • customer
  • service management
  • service operations
  • relationship
  • process
  • leadership
  • service
  • manger
  • team
  • improvement
  • det.
Job Description
Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   
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posted 3 weeks ago
experience1 to 3 Yrs
Salary50,000 - 3.0 LPA
location
Surat
skills
  • sales
  • banking
  • insurance
Job Description
Company - ICICI Prudential life insurance  Channel- Direct channel (PSF) Profile- FSM(Financial Service Manager) Job Description for Financial Service Manager An excellent opportunity to work with leading life insurance company. Responsibilties :Need to work on the leads provided by the organization  Key responsibilities: Manage and develop a team of Financial services consultants (FSC) Ensure smooth on boarding, engagement and capability development of front line managers for a long and successful career Engage in joint field work to support assigned team of FSCs Conceptualize and implement the sales plan and sales promotion plan for Direct Marketing channel Develop strategies on lead fulfillment Help, support and guide team members in achieving their goal sheet targets Track business performance metrics for the territory assigned and conduct regular performance reviews against the assigned target Educate the team about local & central R&R & incentive schemes and motivate the team to achieve and drive performance Align team members to people and business objectives of the Company and ensure that the team adheres to the highest standards of business quality and conducts business within the overall compliance framework Coach and develop assigned team on products, selling techniques, various online / digital platforms and end to end business process and compliance norms Drive central sales initiatives for the territory through communication forums and meetings Coordinate with central teams to design and implement required interventions Candidates who are willing to be mobile and work across locations will be preferred. Qualification- graduate  Experience - sales & banking sales Age - 21 to 30 CTC - 2.75 to 4.00  lp experience- 1 to 5 year  *Location - surat Walking Interview
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posted 1 month ago

Field Service Engineer

CKPL Consulting Krew Private Limited
experience1 to 6 Yrs
Salary1.0 - 3.5 LPA
WorkRemote
location
Ahmedabad
skills
  • engineering
  • field
  • service
  • service engineer
  • electrical
  • executive
  • field service engineer
  • engineer
Job Description
Job Profile Roles & Responsibilities Visual inspection of ASRS system & perform basic checks before start of shift. In case of breakdown provide first level support at site Coordinate with HO team for problem resolution Support service during quarterly PM Provide system operation & maintenance training to operators. Take lead in improving system availability.          Snag list resolution         Dismantling & assembly of new equipments/assemblies         Maintain & document records of error resolution & update line manager Key Results Areas (KRAs)          Onsite Electro-Mechanical Support          Operational & maintenance training to operators         Improve/Maintain System availability
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posted 6 days ago
experience8 to 12 Yrs
location
Ahmedabad, Gujarat
skills
  • LTE
  • RAN Issues
Job Description
As a Telecom - Service Management Domain Specialist with 8 to 10 years of relevant experience, your role will involve the following key responsibilities: - Expertise in LTE network implementation, encompassing base station configuration, commissioning, and optimization. - Proven ability to effectively handle customer interactions by addressing technical queries and providing solutions related to service delivery and performance. - Strong experience in conducting and analyzing drive testing, optimizing network performance based on real-time data. - Deep knowledge of Radio Access Network (RAN) issues, both during the implementation phase and in post-implementation support. - Hands-on experience with LTE tools for network monitoring, performance analysis, and issue resolution. - Proficiency in troubleshooting LTE network issues, including signal quality, handover, and capacity management. - Experience in coordinating with cross-functional teams, such as field engineers, operations, and customer support teams, to ensure seamless service delivery. - Ability to manage service-level agreements (SLAs) and ensure that telecom services meet or exceed customer expectations. - Excellent communication and interpersonal skills to facilitate smooth collaboration with internal teams and external clients. Qualifications Required: - Expertise in LTE technology. - Proficiency in handling RAN issues. In addition to the above responsibilities and qualifications, the company follows a specific hiring process which includes screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round. Please note that the position for Telecom - Service Management Domain Specialist is already filled.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Rajkot, All India
skills
  • Service Management
  • Team Management
  • Customer Service
  • Inventory Management
  • Billing
  • Revenue Generation
  • Warranty Claims
Job Description
As the Service Department Manager, your primary responsibility will be to oversee the daily operations of the service department and workshop. You will be managing and motivating the service team, including technicians and advisors, to ensure timely service delivery and resolution of customer complaints. It will be your duty to maintain the inventory of spare parts and tools, monitor job card handling, billing, and service records, as well as coordinate with Royal Enfield for warranty claims and updates. Your role will also involve ensuring adherence to brand and safety standards, generating service revenue, and meeting monthly targets. **Qualifications Required:** - Previous experience in a similar role - Strong leadership and team management skills - Excellent communication and customer service abilities This is a full-time position with benefits including health insurance and paid sick time. The schedule is a day shift, and the work location is in person. If you are looking for a challenging yet rewarding opportunity to lead a service department and workshop, we encourage you to speak with the employer at +91 8320582156. As the Service Department Manager, your primary responsibility will be to oversee the daily operations of the service department and workshop. You will be managing and motivating the service team, including technicians and advisors, to ensure timely service delivery and resolution of customer complaints. It will be your duty to maintain the inventory of spare parts and tools, monitor job card handling, billing, and service records, as well as coordinate with Royal Enfield for warranty claims and updates. Your role will also involve ensuring adherence to brand and safety standards, generating service revenue, and meeting monthly targets. **Qualifications Required:** - Previous experience in a similar role - Strong leadership and team management skills - Excellent communication and customer service abilities This is a full-time position with benefits including health insurance and paid sick time. The schedule is a day shift, and the work location is in person. If you are looking for a challenging yet rewarding opportunity to lead a service department and workshop, we encourage you to speak with the employer at +91 8320582156.
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posted 4 weeks ago

Customer Service Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience13 to 22 Yrs
location
Surat, Oman+17

Oman, Lakhisarai, Qatar, Saudi Arabia, Kuwait, Chennai, United Arab Emirates, Hyderabad, West Kameng, Kolkata, Pune, Mumbai City, Jordan, Ghana, Kenya, Delhi, Ambala, Indonesia

skills
  • budgeting
  • leadership
  • problem
  • management
  • communication
  • time
  • solving
  • organizational
  • skills
Job Description
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities
posted 2 days ago

Tyre Service Engineer

FLEECA INDIA PRIVATE LIMITED
experience1 to 3 Yrs
Salary2.0 - 3.0 LPA
location
Jamnagar, Bangalore+8

Bangalore, Chennai, Salem, Raipur, Hosur, Pune, Kanchipuram, Mumbai City, Perambalur

skills
  • analysis
  • pattern
  • removal
  • health
  • cuts
  • service
  • reporting
  • inspection
  • records
  • identification
  • tyre
  • damages
  • check-up
  • uneven
  • bulges
  • rotation
  • engineer
  • maintaining
  • fitment
  • identifying
  • wear
  • hmv
Job Description
Fleeca India Pvt Ltd Job Description Tyre Service Engineer Location: PAN INDIA Designation: Service Engineer Require immidieate joinee  Contac us: 741407071118,7414001237,6375827524 Job Summary: The Tyre Service Engineer will be responsible for tyre inspection, maintenance, and service execution at client locations. The role requires hands-on experience in tyre health check, repair activities, and documentation to ensure smooth fleet operations. Key Responsibilities: Conduct tyre inspection and health check on commercial vehicles. Perform tyre rotation, fitment, removal, and alignment assistance. Monitor and maintain tyre pressure, including correction as required. Identify tyre damages (cuts, bulges, uneven wear, puncture, etc.). Carry out tubeless tyre repair, puncture repair, and rim care. Maintain daily service reports, tyre records, and documentation. Coordinate with clients and ensure service delivery as per Fleeca standards. Support fleet operations and respond to service-related concerns. Follow safety practices and operational guidelines. Required Qualifications & Skills: ITI / Diploma / B.Tech (Automobile / Mechanical) or relevant field. Experience in tyre service, maintenance, fleet operations preferred. Strong knowledge of commercial vehicle tyres. Ability to identify tyre wear patterns and damages. Good communication and client-handling skills. Willingness to work at field locations.
posted 2 days ago

Customer Service Representative

R. Wadiwala Sec Pvt Ltd
experience13 to 17 Yrs
location
Surat, Gujarat
skills
  • Customer service orientation
  • Email
  • Good communication skills
  • Polite
  • professional behavior
  • Convincing
  • negotiation ability
  • Computer knowledge MS Office
  • CRM software
Job Description
As a Customer Relationship Manager (CRM) at Saroli, DMD Logistics Park in Surat, your role will be crucial in the Sales & Customer Support department. You will report directly to the management and be responsible for maintaining strong customer relationships and resolving queries with a polite and professional demeanor. Key Responsibilities: - Handle incoming and outgoing calls with clients efficiently - Maintain customer records accurately in the CRM software/system - Coordinate effectively with the sales and accounts team to ensure smooth operations - Build trust and ensure customer satisfaction by addressing their needs promptly and courteously Qualifications Required: - Graduate in any stream (MBA preferred) - Minimum of 13 years of experience in Customer Relationship, Sales Support, Tele-calling, or Client Handling - Good communication skills in English, Hindi, and Gujarati - Polite and professional behavior - Convincing and negotiation abilities - Customer service orientation - Proficiency in computer knowledge, including MS Office, Email, and CRM software If you believe you possess the essential skills and experience required for this role, please share your CV with HR Asha at 9825413281. This is a full-time position, and the age requirement is between 22-35 years. Please note that this position is open to female candidates only.,
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posted 2 weeks ago

Customer Service Representative

Etech Global Services
experience0 to 4 Yrs
location
Gandhinagar, Gujarat
skills
  • Customer Service
  • Troubleshooting
  • Communication Skills
  • English Language
  • Spanish Language
Job Description
Role Overview: As a Customer Service Representative at our company, you will play a crucial role in providing satisfactory customer service and Level-1 troubleshooting. Your responsibilities will include assisting customers with their concerns, ensuring their confidential information is protected, and communicating effectively with customers using various software. You should have a go-getter attitude and be open to continuous coaching and performance planning. Key Responsibilities: - Assist customers in a timely manner and resolve their concerns immediately - Protect customers" confidential information and use it only for official purposes - Communicate with customers using Internet and software to provide information and answer questions - Follow up with customers to ensure satisfaction and resolve any issues - Embrace change and be flexible in a dynamic work environment Qualification Required: - Graduation degree - Freshers or experienced candidates can apply Additional Details: Our company offers various benefits such as transportation allowance, canteen subsidy, night shift allowance, health insurance, tuition reimbursement, and more. We also focus on work-life balance initiatives, rewards & recognition, and internal movement opportunities through IJP. Please note that proficiency in Spanish culture and language is required for this role. You should be comfortable working in night shifts and have excellent communication skills in English (verbal & written). A B1/B2 level certification will be an added advantage for this position. We look forward to welcoming you to our Operations team in Gandhinagar as a Customer Service Representative (Bilingual - Spanish and English expert).,
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posted 1 week ago
experience3 to 7 Yrs
location
Vadodara, Gujarat
skills
  • Customer Service
  • Documentation
  • Compliance
  • Customs Regulations
  • Microsoft Office
  • Freight Forwarding
  • Communication Skills
  • Interpersonal Skills
  • Export Process
  • DG Shipments Handling
Job Description
Role Overview: You will be responsible for serving as the primary point of contact for clients, providing timely and accurate information regarding their shipments. Your role will involve addressing customer inquiries, resolving issues related to export shipments, coordinating the export process for both ocean and air shipments, and collaborating with internal teams to ensure all shipment requirements are met. Additionally, you will be preparing and reviewing export documentation, ensuring compliance with international trade regulations, and monitoring shipment status to provide regular updates to customers and internal teams. Key Responsibilities: - Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments. - Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction. - Coordinate the export process for both ocean and air shipments, from booking to final delivery. - Collaborate with internal teams to ensure all shipment requirements are met. - Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations. - Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM, commercial invoices, and packing lists, ensuring accuracy and compliance with international trade regulations. - Handle DG shipments. - Ensure compliance with customs regulations, export laws, and other relevant policies for both ocean and air shipments. - Liaise with customs brokers, carriers, CFS, Surveyor, and other stakeholders to facilitate smooth clearance and transport of goods. - Monitor shipment status and provide regular updates to customers and internal teams. - Maintain accurate records of all export transactions and generate reports as needed. - Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems. - Responsible for sending DSR, MIS report, and reviewing shipments on a monthly, quarterly, half-yearly, and yearly basis. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Qualifications Required: - Experience in handling DG shipments. - Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Ahmedabad, Gujarat
skills
  • Customer Service
  • Problem Solving
  • Team Collaboration
  • Documentation
  • Process Improvement
  • Product Knowledge
  • Communication
  • Customer Satisfaction
  • Call Handling
Job Description
As a Customer Service Representative, your role involves answering incoming and outgoing customer calls promptly and professionally. You will listen actively to customer inquiries, concerns, and feedback, resolving issues and proactively providing solutions to assist customers. Collaborating with other team members and departments is essential to resolve complex customer issues. It is important to document customer interactions accurately, maintain detailed records, and follow company policies and procedures to ensure consistency and quality in customer service. Your key responsibilities include: - Answering incoming and outgoing customer calls promptly and professionally - Listening actively and resolving customer inquiries, concerns, and feedback - Assisting customers in resolving issues and proactively providing solutions - Collaborating with team members and departments to resolve complex customer issues - Documenting customer interactions accurately and maintaining detailed records - Identifying opportunities for process improvements and sharing feedback with the team - Meeting and exceeding performance targets, including call handling time and customer satisfaction metrics - Staying updated on product knowledge and industry trends - Generating and converting reviews via calls Qualifications required for this role: - Strong communication skills - Customer service orientation - Problem-solving abilities - Ability to work well in a team - Attention to detail - Knowledge of company policies and procedures No additional details about the company were provided in the job description.,
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posted 2 weeks ago

Senior Manager & Head of Customer Service

Pratham Enterprises - Real Estate
experience8 to 12 Yrs
location
Vadodara, Gujarat
skills
  • Customer relationship management
  • Customer Service
Job Description
As a Service Delivery Coordinator, you will play a vital role in ensuring the delivery of excellent quality services and achieving overall contract objectives. Your responsibilities will include: - Coordinating and overseeing the development of relationships between the customer service team and customers. - Ensuring that schedules and deadlines are met to maintain a high level of customer satisfaction. - Maintaining a pleasant ambiance at all projects by overseeing the upkeep of facilities, including sales offices, common amenities, and both sold and unsold units. - Collaborating with the Sales team to handle inquiries effectively and ensure none are left unattended. - Facilitating proper coordination between the Sales and Post-sales teams to ensure smooth operations. Qualifications Required: - Bachelor's degree is required. - Minimum 8 years of experience in customer relationship management and customer service. - Proficiency in English language is required. Additionally, the job is full-time and based in Vadodara, Gujarat. The work location is in person.,
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posted 1 week ago

Customer Service Executive - Night Shift

LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED
experience2 to 6 Yrs
location
Ahmedabad, Gujarat
skills
  • lending
  • customer service
  • financial operations
  • communication
  • interpersonal skills
  • knowledge of lending practice
  • Canadian financial regulations
  • problemsolving
  • organizational skills
  • attention to detail
  • positive attitude
  • work ethic
  • fluent English
Job Description
As a candidate for the job, you should have experience in lending, customer service, or financial operations, preferably in digital lending. Knowledge of lending practice and Canadian financial regulations is essential. Your strong communication and interpersonal skills will be valuable in explaining the loan application process clearly. You should also possess problem-solving skills to handle application challenges effectively. Your organizational skills and attention to detail will be crucial in this role. A professional and positive attitude, strong work ethic, and the ability to meet service level agreements are expected. Fluency in English is essential, with a preference for candidates with a Canadian accent or familiarity with Canadian lending language. Key Responsibilities: - Experience in lending, customer service, or financial operations - Knowledge of Canadian financial regulations - Strong communication and interpersonal skills - Problem-solving skills - Organizational skills and attention to detail - Professional and positive attitude - Ability to meet service level agreements - Fluent English with a preference for a Canadian accent or familiarity with Canadian lending language Qualifications Required: - Experience in lending, customer service, or financial operations - Knowledge of Canadian financial regulations - Strong communication and interpersonal skills - Problem-solving skills - Strong organizational skills and attention to detail - Professional and positive attitude - Fluent English with a preference for a Canadian accent or familiarity with Canadian lending language Please note that the job is full-time with benefits including a flexible schedule, health insurance, and paid sick time. The work location is in person.,
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posted 5 days ago
experience0 to 4 Yrs
location
Ahmedabad, Gujarat
skills
  • Client Servicing
  • Customer Service
  • Communication
  • Relationship Building
  • Sales
  • Training
  • ProblemSolving
  • Client Database Management
Job Description
Role Overview: As a Client Servicing Executive at Team Granth, you will be responsible for handling all client inquiries, concerns, and complaints in a professional manner. Your role will involve collaborating with relevant departments to address client needs, providing updates to higher management, and identifying new business opportunities through client referrals. Your commitment to helping clients and ability to work well under pressure will be crucial for your success in this role. Key Responsibilities: - Cultivating solid relationships with clients by providing exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. - Identifying ways to overcome clients" initial dislike of company products. - Maintaining an accurate record of all existing and potential clients. - Responding to client inquiries in a timely and professional manner. - Training and providing overall guidance to client service employees. - Organizing training seminars to enable clients to fully utilize product features and benefits. - Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues. Qualification Required: - Minimum 6 months of experience in client servicing. - Strong communication, problem-solving, and customer service skills. - Ability to work effectively under pressure. - Prior experience in identifying new business opportunities through client referrals. If you are a go-getter full of ideas and creativity, ready to take the creative path in client servicing, we encourage you to apply for this exciting opportunity at Team Granth. Join us in our journey of growth and make a difference in the world of client service. Apply now by contacting us at +91-9737917171 or emailing us at admin@granth.info.,
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posted 5 days ago
experience10 to 14 Yrs
location
Ahmedabad, Gujarat
skills
  • Oracle applications
  • SQL
  • PLSQL
  • OAF
  • XML
  • Oracle Forms
  • Reports
  • AME
  • WF
  • Java
  • ADF
  • PaaS
  • Oracle Fusion
  • Web Services
  • XML publisher
  • Oracle designer
  • HTML
  • CSS
  • JavaScript
  • SQL
  • Data Models
  • Oracle Financials
  • HRMS
  • APEX
  • JET
  • Oracle OnPremise Applications
  • OIC Integration
  • VBCS
  • BI publisher enterprise
  • JDev
  • OTBI
  • BIP Report development
  • Bursting in BIP
  • BI Publisher templates
  • Oracle relevant technical Certification
  • SaaS Personalization Sandbox
  • UI modifications
  • OTBI
  • BIP Report development
Job Description
Role Overview: As a Senior/Senior Principal Support Engineer - EBS Apps Developer at Oracle, your primary role will be to support over 6,000 companies worldwide by building and maintaining their technical landscapes through tailored support services. You will be part of the Customer Success Services (CSS) team, working with a group of highly skilled technical experts in implementing and supporting large to medium Oracle Applications projects. Your expertise in Oracle applications, SQL, PL-SQL, OAF, XML, Oracle Forms and Reports, AME, WF, APEX, Java, ADF, JET, PaaS, and integration web services will be crucial in providing quality work products independently. Key Responsibilities: - Strong technical knowledge in Oracle applications, SQL, and PL-SQL is essential for this role. - Hands-on experience in supporting, integrating, and developing various Oracle Cloud modules. - Proficiency in BI Publisher templates, OTBI, Bursting in BIP, and data models. - Ability to manage the complete development pipeline and lead the support team in Incident and Problem Management. - Understanding customer requirements, user stories, and implementing practical solutions. - Experience in Oracle EBS R12 and Fusion/SaaS modules. - Collaborating with stakeholders to solve business needs, keeping track of schedules, and ensuring on-time delivery of tasks. - Developing technical solutions, resolving key issues related to code change requirements and bug fixes, and supporting Oracle ERP products and services. - Building customizations and extensions using SaaS Personalization Sandbox and designing OTBI and BIP reports based on business requirements. - Providing support for existing BI reports, alerts, and personalizations, ensuring compliance with Oracle Fusion best practices. - Engaging in architectural tasks, collaborating with colleagues to implement best practices, and actively participating in Services development. Qualifications Required: - Minimum 10 years of relevant experience. - Excellent problem-solving and troubleshooting skills. - Experience in Oracle Cloud Financials, HCM, SCM, or Procurement modules. - Knowledge of REST and SOAP web services for Oracle Fusion integrations. - Ability to operate independently, collaborate effectively in a team, and communicate well. - Self-driven, result-oriented, and fluent in English. - Availability to travel and work onsite at customers by not less than 50% and work 24x7 (on-call). (Note: No additional details about the company were provided in the job description.),
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