speech-enhancement-jobs-in-arcot

31 Speech Enhancement Jobs in Arcot

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posted 1 month ago

React Developer

Arcot Group
experience2 to 6 Yrs
location
Maharashtra
skills
  • JavaScript
  • RESTful APIs
  • NPM
  • Reactjs
  • ES6 syntax
  • Redux
  • Context API
  • asynchronous programming
  • Webpack
  • Babel
Job Description
As a React Developer at Arcot Group, you will be responsible for building user-friendly and dynamic web applications using React.js. You will work closely with designers and backend developers to create high-performance applications that deliver exceptional user experiences. Key Responsibilities: - Developing and implementing user interface components using React.js. - Translating designs and wireframes into high-quality code. - Building reusable components and front-end libraries for future use. - Optimizing components for maximum performance across various web-capable devices and browsers. - Collaborating with backend developers to integrate APIs and improve application functionality. - Participating in code reviews and ensuring adherence to best practices. - Keeping abreast of the latest industry trends and technologies. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as a React Developer or similar role. - Strong proficiency in JavaScript, including ES6+ syntax and features. - Experience with state management libraries (e.g., Redux, Context API). - Familiarity with RESTful APIs and asynchronous programming. - Understanding of front-end development tools such as Webpack, Babel, and NPM. - Excellent problem-solving skills and the ability to work collaboratively in a team environment.,
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posted 2 months ago
experience0 to 4 Yrs
location
Maharashtra
skills
  • Django
  • Flask
  • HTML
  • CSS
  • JavaScript
  • MySQL
  • PostgreSQL
  • MongoDB
  • Git
  • API development
  • Docker
  • Agile methodologies
  • JIRA
  • AWS
  • GCP
  • Azure
  • Python programming
Job Description
You are being offered an exciting opportunity to join Arcitech AI as a Python Developer Intern. As part of the dynamic engineering team, you will have a chance to gain hands-on experience, collaborate with skilled professionals, and contribute to impactful projects. Key Responsibilities: - Develop Backend Services: You will assist in developing and maintaining backend services and applications using Python to support business processes and customer-facing solutions. - Collaborate with Cross-Functional Teams: Work closely with data scientists, front-end developers, and system architects to implement robust and seamless solutions. - Code Development: Write reusable, testable, and efficient code that meets project requirements and adheres to best practices. - Integration with Front-End Elements: Help integrate user-facing elements developed by front-end teams with server-side logic. - Data Storage Solutions: Implement and maintain data storage solutions using both SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) databases. - Code Reviews and Best Practices: Participate in code reviews and contribute to team discussions on coding standards and best practices. - Stay Updated: Keep up with the latest trends and advancements in Python and related technologies. Qualifications: - Currently pursuing or recently graduated with a degree in Computer Science, Engineering, Information Technology, or a related field. - Basic knowledge of Python programming and its frameworks (e.g., Django, Flask). - Familiarity with web development technologies such as HTML, CSS, and JavaScript. - Understanding of relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB). - Knowledge of software development principles and best practices. - Experience with version control systems like Git. - Strong problem-solving skills and a collaborative mindset. In addition to the above job requirements, the preferred skills for this position include: - Experience with API development and integration. - Familiarity with containerization tools such as Docker. - Understanding of Agile methodologies and project management tools like JIRA. - Basic knowledge of cloud computing environments (e.g., AWS, GCP, Azure). Join Arcitech AI's innovative team and contribute to cutting-edge projects while enhancing your skills in Python development and related technologies.,
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posted 1 month ago
experience1 to 5 Yrs
location
Hyderabad, Telangana
skills
  • Data Analysis
  • Project Management
  • SQL
  • R
  • Python
  • C
  • Data Management
  • Metrics Analysis
  • Automation
  • Classification Systems
  • Statistical Modeling
  • Data Mining
  • Experiment Design
  • Ranking Systems
  • LLMs
  • Artificial Intelligence AI
  • Global Team Collaboration
  • Translating Investigative Insights into Business Strategies
Job Description
Role Overview: You will be part of YouTube's Trust & Safety team, dedicated to ensuring a safe environment for users, viewers, and content creators worldwide. Your role will involve analyzing data and contributing to strategies aimed at reducing network abuse on YouTube. You will need to make data-driven recommendations while working in a fast-paced and dynamic environment. Key Responsibilities: - Apply advanced statistical methods to datasets to understand the impact of abuse on the YouTube ecosystem and develop new workflows to combat abuse. - Learn technical concepts and systems to deliver results, communicate technical findings, and manage technological solutions for quality assurance. - Conduct fraud and spam investigations using multiple data sources, identify product vulnerabilities, and drive anti-abuse experiments. - Collaborate with engineers and stakeholders to improve workflows through process enhancements, automation, and anti-abuse system creation. - Develop training materials, facilitate communication with business stakeholders, and design prompts for Large Language Models (LLMs) to enhance accuracy in identifying abusive content and behavior. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 1 year of experience in data analysis, project management, and using SQL, R, Python, or C++. - Experience in data management, metrics analysis, experiment design, and automation. - Familiarity with classification systems, ranking systems, LLMs, and Artificial Intelligence (AI) agents. - Ability to work with global teams, synthesize datasets, perform statistical modeling, and translate insights into business strategies. Additional Company Details: Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is committed to enhancing the YouTube experience, promoting internet safety, and protecting free speech. The team works on various aspects such as understanding online content concerns, navigating legal frameworks, and enforcing policies globally. As part of the team, you will have the opportunity to contribute to a safer online environment and make a positive impact on the digital world.,
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posted 1 week ago
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • ACD
  • WFM
  • QM
  • Analytics
  • JavaScript
  • Python
  • NET
  • Optimization
  • Security
  • Regulatory compliance
  • Quality Management
  • Speech Analytics
  • NICE CXone Studio scripting
  • IVR call flows
  • NICE CXone APIs
  • SDKs
  • Reporting modules
  • Omnichannel configurations
  • APIbased integrations
  • Cloud architecture
  • CRM integrations
  • Realtime dashboards
  • Custom reporting
  • Contact center performance monitoring
  • AIdriven CX solutions
  • RPA tools
  • Workforce Engagement Management
Job Description
As a NICE CXone Developer at our company, your role will involve designing, developing, and maintaining contact center solutions using NICE CXone. This includes scripting IVR flows, integrating third-party systems, optimizing omnichannel routing, and ensuring performance and compliance. Your strong technical expertise, problem-solving skills, and ability to collaborate with cross-functional teams will be crucial for success. **Key Responsibilities:** - Design, develop, and configure NICE CXone routing scripts and IVR flows - Build and maintain integrations with third-party applications - Develop agent desktop workflows and optimize omnichannel routing - Create and maintain API-based integrations - Monitor and troubleshoot contact center performance - Collaborate with stakeholders to gather requirements and deliver solutions - Develop and maintain dashboards and reports - Ensure compliance with security and regulatory standards - Provide technical support, testing, and documentation **Primary Skills:** - NICE CXone Studio scripting and IVR call flows - NICE CXone APIs and SDKs - ACD, IVR, WFM, QM, Analytics, Reporting modules - Omnichannel configurations (voice, email, chat, SMS, social) - API-based integrations (REST/SOAP, web services) - Cloud architecture (AWS/Azure/GCP) - JavaScript, Python, .NET (preferred) - CRM integrations (Salesforce, ServiceNow, MS Dynamics) **Secondary Skills:** - Real-time dashboards and custom reporting - Contact center performance monitoring and optimization - Security and regulatory compliance - AI-driven CX solutions and RPA tools - Workforce Engagement Management (WEM), Quality Management (QM), Speech Analytics **Experience:** - Proven experience as a NICE CXone Developer or similar role - Experience in cloud-based contact center platforms - Experience in developing and supporting omnichannel routing - Familiarity with CRM and third-party integrations **Additional Responsibilities:** - Stay updated with NICE CXone product enhancements - Contribute to continuous improvement initiatives - Support training and knowledge sharing across teams You are expected to have certifications such as NICE CXone Mpower Certifications (WFM, QM, Interaction Analytics, CXone Bots, etc.), NICE InContact CIP Core / Core Plus, ACD/IVR Implementation Certification, Feedback Management Implementation Certification, NICE CXone Agent for Salesforce Implementation, NICE CXone Enlighten AutoSummary Implementation. Please note that educational qualifications are not explicitly mentioned in the job description, but typically a Bachelor's degree in Computer Science, IT, or a related field is expected.,
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posted 1 week ago

R&D Engineer / VLSI Engineer

MIRROR INSTITUTE FOR EMBEDDED TECHNOLOGY
experience0 to 4 Yrs
location
All India
skills
  • VLSI
  • Verilog
  • SystemVerilog
  • C
  • C
  • ModelSim
  • Altera Quartus
  • Digital Electronics
  • Xilinx Vivado
Job Description
Role Overview: Join our R&D division at Mirror Institute for Embedded Technology (MIET) in Chennai to learn, design, and innovate in VLSI and Embedded Technologies. You will have the opportunity to gain hands-on experience with FPGA/ASIC Design, Verilog/SystemVerilog, Xilinx & Mentor Graphics tools, and work on industry-grade projects. Additionally, there is the potential for growth as a trainer, researcher, and innovator in advanced chip design and verification domains. Key Responsibilities: - Learn and work on FPGA/ASIC Design projects - Utilize Verilog/SystemVerilog and C/C++ for coding - Work with Xilinx Vivado, ModelSim, Altera Quartus tools - Engage in effective communication and mentoring - Demonstrate a passion for learning and innovation Qualification Required: - M.E. in VLSI Design / Embedded Systems / Power Systems / Power Electronics or M.Sc. in Electronics - Candidates from Anna University, Tamil Nadu (Regular) are preferred - Freshers & Experienced candidates are welcome - Academic criteria: Minimum 70% in UG and 65% in 10th & 12th grades Additional Company Details: Mirror Institute for Embedded Technology (MIET) is located at 184/2, 3rd Floor, Chandamama Building, Arcot Road, Vadapalani, Chennai 600026. Our office is situated conveniently opposite Kamala Theater, above Viveks Showroom. MIET emphasizes a collaborative and innovative environment where employees have the opportunity for professional growth and skill development. For further inquiries or to apply, please contact us at hrmirrorinstitute@gmail.com or call 93809 48474 / 93819 48474. This is a full-time position with a contract term of 3 years. Work location is in person.,
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posted 2 months ago

Python Intern

Arcot Group
experience0 to 4 Yrs
location
Maharashtra, Navi Mumbai
skills
  • Docker
  • AWS
  • Communication skills
  • Python programming
  • RESTful API design
  • GraphQL API design
  • pytest
  • unittest
  • Git workflows
  • CICD tools
  • Problemsolving
Job Description
Role Overview: As a Python Developer Intern at Arcitech AI, you will play a crucial role in the company's software development, AI, and integrative solutions. This entry-level position offers the opportunity to work on cutting-edge projects, collaborate with a dynamic team, and contribute to the growth of the company. Your main responsibility will involve developing Python applications and optimizing code performance, providing you with valuable industry experience. Key Responsibilities: - Assist in designing, developing, and maintaining Python applications focused on backend and AI/ML components under senior engineer guidance. - Help build and consume RESTful or GraphQL APIs integrating AI models and backend services following best practices. - Containerize microservices (including AI workloads) using Docker and support Kubernetes deployment and management tasks. - Implement and monitor background jobs with Celery, including retries and basic alerting. - Set up simple WebSocket consumers using Django Channels for real-time AI-driven and backend features. - Aid in configuring AWS cloud infrastructure as code, assist with backups, monitoring via CloudWatch, and support AI workload deployments. - Write unit and integration tests to maintain 80% coverage across backend and AI codebases. - Follow Git branching strategies, contribute to CI/CD pipeline maintenance, and automation for backend and AI services. - Participate actively in daily tech talks, knowledge-sharing sessions, code reviews, and team collaboration. - Assist with implementing AI agent workflows and document retrieval pipelines using LangChain and LlamaIndex frameworks. - Maintain clear and up-to-date documentation of code, experiments, and processes. - Participate in Agile practices including sprint planning, stand-ups, and retrospectives. - Demonstrate basic debugging and troubleshooting skills using Python tools and log analysis. - Handle simple data manipulation tasks involving CSV, JSON, or similar formats. - Follow secure coding best practices and be mindful of data privacy and compliance. - Exhibit strong communication skills, a proactive learning mindset, and openness to feedback. Qualifications Required: - Currently pursuing a Bachelors degree in Computer Science, Engineering, Data Science, or related scientific fields. - Solid foundation in Python programming with familiarity in common libraries (NumPy, pandas, etc.). - Basic understanding of RESTful/GraphQL API design and consumption. - Exposure to Docker and at least one cloud platform (AWS preferred). - Experience or willingness to learn test-driven development using pytest or unittest. - Comfortable with Git workflows and CI/CD tools. - Strong problem-solving aptitude and effective communication skills.,
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posted 2 months ago

IT Security Analyst

The Citco Group Limited
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • IDM
  • Siteminder
  • Connectors
  • Core Java
  • Application Servers
  • JBOSS
  • Tomcat
  • Apache
  • Troubleshooting
  • Analysis
  • Development
  • Testing
  • Training
  • Communication
  • Deployment
  • Maintenance
  • Documentation
  • Information Security
  • Access management
  • CA Identity Manager
  • SAML
  • Federation
  • Certificate Authority
  • IAM services
  • Arcot
  • SDK libraries
  • APIJDBC interfaces
  • Java framework
  • Arcot custom flows
  • Authentication rules
  • Production issues
  • Patching verification
  • IAM product upgrades
  • CA IDM components
  • Identity Policy
  • Password policy
  • Policy xpress
  • CA Identity Governance
  • CA Identity Portal
  • IDM SDK
  • ODSEE
  • OUD
  • LDAP Directory upgrades
  • Troubleshooting directory issues
  • Unix environments
  • Windows environments
  • CA SiteMinder Administration
  • Single SignOn
  • CA Strong Authentication support
  • Privilege Access Management
Job Description
Role Overview: As an IT IAM Security Analyst at Citcos, your primary role involves the development and support of Identity and Access Management (IAM) services. You will be responsible for customizing IAM products such as IDM, Arcot, and Siteminder using SDK libraries. Collaboration with application IT teams to develop API/JDBC interfaces for managing application access and creating a java framework to aggregate user access from applications will also be part of your responsibilities. Additionally, you will work on developing custom flows in Arcot to handle authentication rules for different user groups and handle complex production issues, patching verification, and IAM product upgrades. Interacting with various support and development groups, security team staff, business management, and end-users is an essential part of your duties. Key Responsibilities: - Hands-on experience in CA IDM components like tasks, screens, BLTH, Identity Policy, password policy, and policy xpress - Proficiency in CA Identity Governance, CA Identity Portal endpoint integration, and coding knowledge for connectors - Experience with Core Java, IDM SDK, and customizing connectors - Knowledge of ODSEE/ OUD, LDAP Directory upgrades, and troubleshooting directory issues - Installation and troubleshooting of applications in Unix and Windows environments - Familiarity with Application Servers such as JBOSS, Tomcat, Apache - Troubleshooting and resolving issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions - Providing analysis, development, testing, training, communication, deployment, and maintenance of IAM systems - Documenting processes, procedures, standards, and guidelines related to Information Security - Collaborating with internal stakeholders to identify access management requirements - Working independently, portraying a professional demeanor, and training other staff members and external clients Qualifications Required: - Bachelor's Degree in Computer Science or related field - Graduate Degree is a plus Desired Knowledge/Skills: - Experience with CA Identity Manager or equivalent Provisioning system - Proficiency in CA SiteMinder Administration - Knowledge of Single Sign-On, SAML, and Federation - Experience with CA Strong Authentication support - Familiarity with Privilege Access Management and Certificate Authority,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Analytical Skills
  • Communication Skills
  • Conversational Design
  • Chatbot Testing
  • Voice Assistant Testing
  • UX Principles
  • Collaboration Skills
  • Conversational AI Tools
Job Description
Role Overview: As a Conversational Analyst at Yubi, you will utilize your 2-3 years of experience to design and enhance chat and voice user experiences. Your role will involve deeply understanding user context, focusing on quality assurance, and creating impactful conversational solutions. You will be instrumental in identifying problems, testing conversational flows, and ensuring a seamless user journey before deployment. Additionally, you will have the opportunity to work with advanced technologies such as Large Language Models (LLMs), Bhasa Infrastructure, Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) systems. Key Responsibilities: - Understand user needs, identify issues in existing conversational flows, and propose enhancements for an improved user experience. - Rigorously test chat and voice user experiences for functionality, usability, and contextual accuracy prior to deployment. - Collaborate with data scientists to analyze conversational data, identify patterns, and enhance conversational AI models. - Analyze and refine conversational designs to ensure natural and seamless interactions for both chat and voice-based systems. - Utilize analytics tools to monitor and report on user behavior and feedback, providing actionable insights for conversation design improvements. - Develop expertise in advanced conversational AI technologies, including LLMs, ASR, TTS, and the Bhasa infrastructure. Qualifications: - 2-3 years of experience in conversational design, chatbot/voice assistant testing, or a related field. - Strong understanding of chat and voice UX principles and best practices. - Hands-on experience in testing conversational flows and troubleshooting user interaction issues. - Analytical mindset with the ability to interpret user behavior and provide actionable insights. - Excellent communication and collaboration skills to work effectively with data scientists and technical teams. - Knowledge or exposure to conversational AI tools and platforms such as Dialogflow, Rasa, or similar. Nice-to-Have Skills: - Familiarity with Large Language Models (LLMs) and their applications. - Exposure to technologies like Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). - Understanding of the Bhasa infrastructure or similar conversational AI ecosystems. - Basic programming or scripting knowledge for prototyping/testing purposes. Join Yubi and be part of a dynamic team that values innovation and data-driven design. If you are passionate about creating intuitive conversational experiences and eager to work with cutting-edge technologies, we invite you to apply for this exciting opportunity.,
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posted 2 days ago
experience0 to 4 Yrs
location
All India
skills
  • Recruitment
  • Employee Engagement
  • Organizational Culture
  • HR Management
  • Communication Skills
  • Microsoft Office
  • Onboarding
  • Administrative Support
  • Employee Feedback
  • Organizational Abilities
Job Description
Role Overview: As an HR Intern at Arcot Group, you will have the opportunity to immerse yourself in the realm of human resources, focusing on recruitment, employee engagement, and organizational culture. This internship offers a valuable experience where you will gain insights into the multifaceted world of human resource management. Your role will involve contributing to our people-centered approach through various responsibilities. Key Responsibilities: - Support the recruitment process by posting job openings, screening applications, coordinating interviews, and aiding in the selection process. - Assist in the onboarding of new employees by preparing onboarding materials, maintaining HR databases, updating employee records, and participating in organizing employee engagement and training programs. - Conduct surveys, collect employee feedback, and provide necessary administrative support to the HR team. Qualifications Required: - Positive attitude and a strong willingness to learn - Excellent communication skills - Ability to work both independently and collaboratively - Basic understanding of HR principles and practices (advantageous) - Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint Additional Company Details (if available): Join us at Arcot Group for a rewarding internship experience that will pave the way for a successful career in HR.,
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posted 1 month ago

Trainee - Digital

Newgen knowledge works
experience0 to 4 Yrs
location
Tamil Nadu
skills
  • XML
  • HTML
  • CSS
  • Microsoft Word
  • Microsoft Excel
  • PDF
Job Description
As a fresher with an undergraduate degree between April 2022 to 2024, you have the opportunity to apply for a remote full-time position with the following key skills: - Basic knowledge of XML/HTML and CSS is a must - Familiarity with Microsoft Word, Excel, and PDF tools The job is located in Ranipet, Vellore, Kaveripakkam, Katpadi, Arcot, or Visharam. The application deadline for this position is June 27, 2025.,
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posted 2 months ago

HR MANAGER

Arcot manimark foods private limited
experience5 to 9 Yrs
location
Tamil Nadu
skills
  • Strategic Planning
  • Policy Development
  • Talent Acquisition
  • Employee Development
  • Performance Management
  • Compensation
  • Benefits
  • Employee Relations
  • Compliance Management
  • HR Analytics
  • Change Management
Job Description
**Job Description:** As an HR Manager, you will play a crucial role in the strategic planning of the organization by collaborating with senior leadership to develop and implement HR strategies that align with the overall goals of the company. **Key Responsibilities:** - Develop and update HR policies and procedures to ensure compliance with laws and regulations. - Oversee the recruitment process, including job postings, interviews, and onboarding of new employees. - Implement training programs and career development initiatives to enhance employee skills and job satisfaction. - Design and manage performance evaluation systems to measure and improve employee productivity. - Develop and administer competitive compensation packages and employee benefit programs. - Address employee concerns, mediate conflicts, and foster a positive work environment. - Ensure compliance with labor laws, regulations, and industry standards. - Utilize HR analytics to make informed decisions about workforce planning and talent management. - Lead organizational change initiatives and help employees adapt to new processes or structures. **Qualifications Required:** - Bachelor's degree in Human Resources or related field. - Proven experience as an HR Manager or similar role. - In-depth knowledge of labor laws and regulations. - Strong leadership and communication skills. - Ability to analyze data and make strategic decisions. - Experience in change management is a plus. *Note: This job is full-time with benefits including cell phone reimbursement, provided food, and provident fund. The schedule is a day shift with a yearly bonus. The work location is in person.*,
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posted 2 months ago
experience7 to 11 Yrs
location
Chennai, Tamil Nadu
skills
  • C
  • Python
  • Audio DSP
  • TinyML
  • Embedded ML
  • Neural Network Algorithms
  • Ondevice Quantization Techniques
  • Deep Learning Audio Signal Processing
Job Description
You will be part of the Logitech Hardware Audio DSP and ML team, focusing on developing and implementing real-time audio ML solutions to enhance customer audio experiences. Your expertise in Audio DSP and TinyML will play a crucial role in contributing to the development of innovative audio products at Logitech. - Develop models and inference on resource-constrained platforms like Tensilica DSP, ARM, and RISCV cores. - Optimize and enhance algorithm performance in real-world conditions, providing innovative solutions to challenging problems. - Collaborate with cross-functional product teams to ensure the delivery of seamless customer audio experiences. - Minimum 7 years of experience in audio signal processing product teams. - Hands-on experience in Tiny ML/Embedded ML, including porting neural network algorithms onto embedded targets. - Deep understanding of on-device quantization techniques and strong programming skills in C and Python. - Conceptual understanding of neural network operators mapping to embedded hardware accelerators. - Familiarity with Deep Learning Audio Signal Processing approaches for tasks like speech enhancement, noise suppression, and voice pickup.,
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posted 2 months ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Statistical Analysis
  • Root Cause Analysis
  • Data Mining
  • MS SQL Server
  • Oracle
  • SAS
  • SPSS
  • Alteryx
  • Python
  • BI
  • Tableau
  • MS Office
  • Excel
  • Access
  • PowerPoint
  • Jupyter Notebook
Job Description
As an Insights Senior Analyst at Evernorth Health Services, a division of The Cigna Group, you will be a part of the Customer Experience & Operations Enablement Analytics (CX&OE) organization. Your primary role will involve conducting analyses to support operational leaders in making informed decisions, identifying improvement areas, measuring success levels, and explaining events through retrospective analysis. You will collaborate closely with stakeholders and cross-functional teams, presenting findings and recommendations effectively. The ideal candidate for this position will be highly motivated, adaptable, and open to change. **Key Responsibilities:** - Collaborate with stakeholders to identify analytical needs and suggest solutions - Develop call categories using speech analytics tools - Analyze operational, survey, voice analytics, and other data sources to identify efficiency and customer experience enhancement opportunities - Clean, merge, and analyze data proficiently - Compile analytical results to prioritize opportunities - Apply experimental design principles for pilot evaluations - Provide research input for dashboard and business tool development - Stay updated on new technologies and modeling techniques in analytics - Utilize data effectively with a deep understanding of correct sources and clear assumptions **Qualifications Required:** - Bachelor's degree preferred or equivalent qualification - 5+ years of professional experience in healthcare analytics or related field - Proficiency in statistical analysis and root cause analysis - Self-motivated with strong leadership qualities and customer focus - Excellent verbal and written communication skills - Expertise in data mining and summarization from large datasets using MS SQL Server, Oracle - Proficiency in statistical analysis tools or programming languages like SAS, SPSS, Alteryx, Python, Jupyter Notebook, R - Experience with BI, Tableau, and MS Office software, especially Excel, Access, PowerPoint,
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posted 1 month ago
experience8 to 12 Yrs
location
Maharashtra, Pune
skills
  • Regulatory Compliance
  • Collections Management
  • Analytics
  • Forecasting
  • Automation
  • Leadership
  • Stakeholder Management
  • Dialer Workforce Management
  • Telephony Optimization
  • CrossFunctional Collaboration
Job Description
As an AVP - Dialer & WFM, your role will be crucial in optimizing dialer operations, workforce management, and real-time analytics across multiple telephony platforms. You will need to take a strategic, data-driven approach to enhance contact rates, agent efficiency, and overall business performance while ensuring full compliance with regulatory requirements. Key Responsibilities: - Develop and execute advanced dialer strategies to improve contact rates, Right Party Contacts (RPCs), and conversion metrics. - Oversee and optimize operations across various telephony platforms such as LiveVox, TCN (Clear Touch), Genesys, Five9, NICE, Aspect, Avaya, etc. - Lead a team responsible for dialer pacing, list penetration, and campaign segmentation to enhance efficiency and maximize outreach. - Ensure compliance with regulatory guidelines like TCPA, FDCPA, CFPB, HIPAA, and implement best practices in call management. - Collaborate with IT, Compliance, and Operations teams to enhance dialer automation, IVR flows, and AI-based outbound strategies. - Continuously monitor and analyze dialer performance to implement data-driven improvements. Workforce Management (WFM) & Capacity Planning: - Lead forecasting, scheduling, and staffing strategies to align with business goals, call volume trends, and SLAs. - Implement real-time monitoring and adherence tracking to optimize agent efficiency and minimize idle time. - Optimize workforce allocation across different lines of business to ensure proper coverage for inbound & outbound operations. - Work closely with Operations, HR, and Finance to determine capacity needs, hiring plans, and agent performance benchmarking. - Drive automation in real-time queue management, shrinkage forecasting, and occupancy optimization. Operational Strategy, Compliance & Performance Enhancement: - Define and track key KPIs including contact rates, agent occupancy, hold times, shrinkage, conversion rates, and AHT (Average Handle Time). - Drive data-driven decision-making through advanced analytics, reporting, and AI-based workforce forecasting. - Lead automation initiatives to enhance dialer & WFM efficiency, reducing manual interventions and improving response times. - Collaborate with Operations, IT, and Business Intelligence (BI) teams to align strategies with revenue and collection targets. - Ensure seamless communication between Dialer, WFM, Operations, and Client Services to drive efficiency and performance improvements. Leadership & Cross-Functional Collaboration: - Provide thought leadership in dialer and workforce management, fostering continuous process improvement and innovation. - Mentor and develop a high-performing team of WFM analysts, dialer administrators, and real-time management specialists. - Work closely with senior leadership, client stakeholders, and operations teams to align strategies with business objectives. - Develop strategic partnerships with telephony vendors and technology providers to enhance operational capabilities. Desired Skills: - 8+ years of experience in Dialer & Workforce Management, with at least 3+ years in a leadership role. - Expertise in managing multiple telephony platforms. - Strong knowledge of US Collections and regulatory compliance (TCPA, FDCPA, HIPAA, CFPB). - Hands-on experience with dialer analytics, workforce forecasting tools, real-time adherence tracking, and AI-based WFM solutions. - Proven ability to optimize outbound, inbound, and blended call strategies to improve agent productivity, revenue recovery, and customer experience. - Strong analytical skills, with experience in using BI tools, dashboards, and reporting software for performance tracking. - Demonstrated experience in AI-driven dialer optimization, speech analytics, and automation tools is a plus. - Excellent leadership, stakeholder management, and cross-functional collaboration skills.,
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posted 1 week ago
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • ACD
  • IVR
  • WFM
  • QM
  • Analytics
  • JavaScript
  • Python
  • NET
  • Optimization
  • Security
  • Regulatory compliance
  • Quality Management
  • Speech Analytics
  • NICE CXone Studio scripting
  • IVR call flows
  • NICE CXone APIs
  • SDKs
  • Reporting modules
  • Omnichannel configurations
  • APIbased integrations
  • Cloud architecture
  • CRM integrations
  • Realtime dashboards
  • Custom reporting
  • Contact center performance monitoring
  • AIdriven CX solutions
  • RPA tools
  • Workforce Engagement Management
Job Description
In this role as a NICE CXone Developer at your esteemed organization, you will be entrusted with the responsibility of creating, enhancing, and managing contact center solutions utilizing NICE CXone technology. Your task will involve crafting IVR flows, integrating external systems, optimizing omnichannel routing, and ensuring both performance and compliance standards are met. This position demands a high level of technical proficiency, problem-solving abilities, and effective collaboration with diverse teams. **Key Responsibilities:** - Design, develop, and configure NICE CXone routing scripts and IVR flows. - Establish and maintain integrations with third-party applications. - Develop workflows for agent desktops and enhance omnichannel routing. - Create and manage API-based integrations. - Monitor and troubleshoot contact center performance. - Collaborate with stakeholders to gather requirements and deliver appropriate solutions. - Develop and sustain dashboards and reports. - Ensure adherence to security and regulatory standards. - Offer technical support, conduct testing, and prepare documentation. **Qualifications Required:** - Proven experience as a NICE CXone Developer or similar role. - Proficiency in cloud-based contact center platforms. - Experience in developing and supporting omnichannel routing. - Familiarity with CRM and third-party integrations. At this organization, you will also have the opportunity to engage in the following secondary responsibilities: - Stay informed about NICE CXone product enhancements. - Contribute to ongoing improvement initiatives. - Support training and knowledge sharing activities across various teams. **Primary Skills:** - NICE CXone Studio scripting and IVR call flows. - NICE CXone APIs and SDKs. - ACD, IVR, WFM, QM, Analytics, Reporting modules. - Omnichannel configurations (voice, email, chat, SMS, social). - API-based integrations (REST/SOAP, web services). - Cloud architecture (AWS/Azure/GCP). - Proficiency in JavaScript, Python, .NET (preferred). - CRM integrations (Salesforce, ServiceNow, MS Dynamics). **Secondary Skills:** - Real-time dashboards and custom reporting. - Contact center performance monitoring and optimization. - Security and regulatory compliance. - AI-driven CX solutions and RPA tools. - Workforce Engagement Management (WEM), Quality Management (QM), Speech Analytics. Your educational background is expected to include a Bachelor's degree in Computer Science, IT, or a related field. Additionally, possessing certifications such as NICE CXone Mpower Certifications (WFM, QM, Interaction Analytics, CXone Bots, etc.), NICE InContact CIP Core/Core Plus, ACD/IVR Implementation Certification, Feedback Management Implementation Certification, NICE CXone Agent for Salesforce Implementation, and NICE CXone Enlighten AutoSummary Implementation would be advantageous for this role.,
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posted 2 months ago
experience0 to 4 Yrs
location
Maharashtra, Thane
skills
  • Recruitment
  • Employee Engagement
  • Organizational Culture
  • Onboarding
  • Training Programs
  • Administrative Support
  • Communication Skills
  • Interpersonal Skills
  • Microsoft Office
  • Employee Records Management
  • HR Databases Management
  • Employee Engagement Programs
  • Surveys
  • Employee Feedback Collection
  • HR Principles
Job Description
As an HR Intern at Arcot Group, you will have the opportunity to gain valuable insights into various facets of human resource management. Your role will involve supporting the recruitment process, assisting in employee engagement initiatives, and contributing to our people-centered approach. Key Responsibilities: - Support the recruitment process by posting job openings and screening applications - Coordinate interviews and assist in the selection process - Help with the onboarding process for new employees, including preparation of onboarding materials - Maintain and update employee records and HR databases - Participate in organizing employee engagement and training programs - Assist in conducting surveys and collecting employee feedback - Provide administrative support to the HR team as needed What We're Looking For: - A positive attitude and a willingness to learn - Strong communication and interpersonal skills - Ability to work both independently and as part of a team - Basic knowledge of HR principles and practices is a plus - Proficiency in Microsoft Office (Word, Excel, PowerPoint) Requirements: - Pursuing a Bachelor's degree in Human Resource Management, Business Administration, or a related field - Strong desire to build a career in Human Resources - Excellent organizational skills and attention to detail - Ability to maintain confidentiality and handle sensitive information - Proficient in Microsoft Office Suite,
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posted 1 week ago
experience5 to 9 Yrs
location
All India
skills
  • SAP ARIBA
  • SAP Procurement
  • Business Administration
  • System support
  • Communication skills
  • Coordination skills
  • Customer focus
  • Templates
  • Debugging
  • Technical design
  • Implementation
  • Support
  • Interpersonal skills
  • MDGS
  • SRM
  • ECC 60
  • S4 Hana
  • SAP Cloud
  • Onpremises systems
  • Business informatics
  • Formal training
  • Certification
  • Technical expertise
  • Project lifecycle implementation
  • Intercultural experience
  • Methodologies
  • IT department
  • Hands on experience
  • Configurations
  • Customizations
  • Integration concepts
  • Integration engine concepts
  • English proficiency
Job Description
Role Overview: As a Senior IT Consultant SAP Procurement at Linde, you will be responsible for global support, enhancements, and projects related to SAP ARIBA modules, MDGS, SRM, and procurement systems (ECC 6.0, S4 Hana). Your role will involve providing third-level functional support, resolving issues, preparing technical documentation, and collaborating with business teams to deliver reliable solutions. Key Responsibilities: - Provide third-level functional support for SAP Procurement solutions - Resolve issues across SAP Cloud and On-premises systems - Prepare technical documentation and process change requests following release management guidelines - Work closely with business teams, stakeholders, and external service providers to deliver secure and integrated solutions - Analyze procurement-related business requirements and translate them into functional and technical specifications - Design, build, and implement functional solutions for procurement processes in SAP Cloud and On-premises systems - Coordinate the implementation of new functionality in SAP Systems and other supporting applications according to project management guidelines - Communicate project progress and escalate risks and issues to key stakeholders Qualifications Required: - Bachelor's degree in business informatics, Business Administration, or equivalent qualification - 5+ years of relevant SAP Procurement experience including ARIBA, MDGS - Formal training and/or Certification in related technology or process areas desired - Deep technical expertise in SAP ARIBA, MDGS, SRM, ECC, S4 Procurement modules - Experience in full project lifecycle implementation and system support - Excellent communication skills in English - Ability to work effectively across teams, time zones, and with management - Strong customer focus and intercultural experience - Proficient in applying templates, standards, and methodologies - Hands-on experience in technical design, implementation, and support of SAP procurement systems - Knowledge of integration concepts with SAP and non-SAP systems - Ability to debug in SAP and experience with integration concepts Additional Company Details: Linde Plc. is a leading global industrial gases and engineering company with sales of $33 billion and 65,000 employees worldwide. Linde Global Support Services Pvt. Ltd. is a subsidiary based in Kolkata, India, delivering IT services to Linde group companies globally. The company is committed to technologies that support customer value and sustainable development. Join Linde Global IT Delivery Center in Kolkata for exciting career opportunities in leading technologies and a global work environment. Be part of a team that makes a positive impact in the world while achieving your potential. Apply now via the online job market. Note: Designations used apply to all genders, and the form of speech is for simplicity only.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
All India
skills
  • Mobile architecture
  • RESTful APIs
  • Git
  • Flutter
  • Dart programming language
  • State management solutions
Job Description
As a Flutter Developer at Arcitech, you will be part of our innovative development team responsible for creating high-quality, cross-platform mobile applications for iOS and Android devices. Your expertise in Flutter will be crucial in delivering visually appealing and performant apps that provide exceptional user experiences. You will work closely with designers, product managers, and backend developers to define, design, and implement new features while ensuring top-notch performance, quality, and responsiveness. **Key Responsibilities:** - Develop and maintain mobile applications using the Flutter framework. - Design visually appealing user interfaces and seamless user experiences. - Collaborate with UI/UX designers to implement design specifications and user workflows. - Integrate with backend services and APIs to fetch and manage data. - Optimize applications for maximum speed and scalability. - Participate in code reviews and contribute to team learning and knowledge sharing. - Stay updated with the latest development practices and advancements in Flutter. **Qualifications Required:** - Proven experience as a Flutter Developer or similar mobile development role. - Strong proficiency in the Dart programming language. - Experience with mobile architecture and design principles. - Familiarity with RESTful APIs and integration techniques. - Understanding of state management solutions in Flutter (e.g., Provider, Bloc). - Experience with version control systems, particularly Git. - Excellent problem-solving skills and ability to work independently and collaboratively. If you are passionate about mobile development and excited to work with cutting-edge technologies, Arcitech welcomes you to join our team and contribute to building exceptional mobile applications. As a Flutter Developer at Arcitech, you will be part of our innovative development team responsible for creating high-quality, cross-platform mobile applications for iOS and Android devices. Your expertise in Flutter will be crucial in delivering visually appealing and performant apps that provide exceptional user experiences. You will work closely with designers, product managers, and backend developers to define, design, and implement new features while ensuring top-notch performance, quality, and responsiveness. **Key Responsibilities:** - Develop and maintain mobile applications using the Flutter framework. - Design visually appealing user interfaces and seamless user experiences. - Collaborate with UI/UX designers to implement design specifications and user workflows. - Integrate with backend services and APIs to fetch and manage data. - Optimize applications for maximum speed and scalability. - Participate in code reviews and contribute to team learning and knowledge sharing. - Stay updated with the latest development practices and advancements in Flutter. **Qualifications Required:** - Proven experience as a Flutter Developer or similar mobile development role. - Strong proficiency in the Dart programming language. - Experience with mobile architecture and design principles. - Familiarity with RESTful APIs and integration techniques. - Understanding of state management solutions in Flutter (e.g., Provider, Bloc). - Experience with version control systems, particularly Git. - Excellent problem-solving skills and ability to work independently and collaboratively. If you are passionate about mobile development and excited to work with cutting-edge technologies, Arcitech welcomes you to join our team and contribute to building exceptional mobile applications.
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posted 6 days ago
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • C
  • C
  • Debugging
  • Git
  • Android framework
  • Middleware
  • HAL
  • Software design patterns
  • ARM
  • DSP
  • Object Oriented Design
  • Design patterns
  • Linux kernel
  • gdb
  • JTAG
  • Trace32
  • ICC
  • Speech recognition
  • Java
  • C
  • Written communication
  • Verbal communication
  • Interpersonal skills
  • Engineering
  • Information Systems
  • Computer Science
  • Multithreaded programming
  • P4
  • Android audio framework
  • NuPlayer
  • Audio Track
  • AudioFlinger
  • AudioPolicyManager
  • Embedded platforms
  • DSP architectures
  • Realtime operating systems
  • RISCV
  • ML Framework
  • AI inferencing
  • Automotive audio
  • Embedded environments
  • Debugging environments
  • Audio prepostprocessing algorithms
  • ECNS
  • ANC
  • AGC limiter
  • SRC
  • Audio processing pipeline implementation
  • Problemsolving
  • Bachelors degree
  • Electronics
  • communication
  • 2 years experience
  • Andriod framework
  • AudioFlinger
  • Andriod HAL
  • Automotive SW
Job Description
As a member of Qualcomm India Private Limited's Audio Systems Group, you will be at the forefront of on-device AI and multimedia technology. Your primary focus will be on designing and implementing audio solutions for Snapdragon platforms, optimizing these solutions for deployment in mobile, XR, compute, IoT, and automotive markets. **Key Responsibilities:** - Design and implement frameworks and drivers for advanced audio features. - Drive features end-to-end, collaborate with global teams, debug and troubleshoot issues, and perform performance validation. - Create, prototype, and commercialize innovative audio solutions using traditional signal processing and ML frameworks. - Analyze and validate the performance of audio subsystems to meet robustness, power, and stability metrics on Qualcomm platforms. - Collaborate with cross-functional R&D, systems, and integration teams for system use case verification and commercialization support. - Work closely with internal engineering teams and customers to ensure successful commercialization of audio technologies. **Qualifications Required:** - Proven ability to design, debug, and document complex software applications. - Proficiency in C or C++ with multi-threaded programming and debugging experience. - Experience with version control tools like P4, Git, or similar SCM tools. - Strong operating systems and software engineering skills. - Experience with Android framework and middleware is highly desired. - Familiarity with Android audio framework components like NuPlayer, Audio Track, AudioFlinger/AudioPolicyManager, HAL, etc. - Experience with embedded platforms, DSP architectures, real-time operating systems, and software design patterns. - Experience in developing, implementing, and debugging audio solutions on ARM, DSP, or RISC-V. - Experience in ML Framework and AI inferencing is a plus. - Previous experience in Automotive audio is advantageous. - Strong Object-Oriented Design fundamentals and design pattern experience. - Knowledge of the Linux kernel and its operation. - Strong debugging skills and familiarity with debugging environments like gdb, JTAG/Trace32. - Experience in Audio pre/post-processing algorithms for subjective quality enhancement. - Experience in audio processing pipeline implementation for media applications. - Familiarity with Java or C#. - Excellent written and verbal communication skills. - Interpersonal skills with the ability to collaborate with varied teams and resolve problems. - Ability to work in a dynamic, multi-tasked environment. - Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. - Educational Qualification: Bachelor's/Masters degree in Engineering, Electronics and Communication, Computer Science, or related field. - 2+ years of experience in Audio framework and drivers development.,
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posted 2 months ago

HR Recruiter

Enrich and Enlight Business Consulting Pvt Ltd
experience1 to 5 Yrs
location
All India
skills
  • sourcing
  • screening
  • ITNonIT recruitment
  • hiring process
Job Description
As an HR Recruiter at Enrich & Enlight, you will be responsible for managing end-to-end sourcing and recruitment processes for large-scale staffing needs across IT & Non-IT domains. Your role will involve leveraging various hiring platforms to ensure successful recruitment outcomes. Key Responsibilities: - Source candidates through job portals, social platforms, and other relevant resources. - Manage the recruitment process efficiently. - Advertise job openings on job boards to attract potential candidates. - Follow up with offered candidates until successful onboarding. - Coordinate with management to gather profile feedback effectively. Desired Skill Set: - Experience: Minimum 2+ years in IT/Non-IT recruitment (Freshers can apply). - Education: Any Graduate. - Communication: Excellent interpersonal and communication skills. - Recruitment Knowledge: Proficient in sourcing, screening, and the end-to-end hiring process. Female candidates only are required for this position. Work Location: Enrich & Enlight, New no 193, Old, 28, Arcot Rd, Sankareswarar Nagar, Virugambakkam, Chennai, Tamil Nadu 600092. Landmark - Opposite to Nexa showroom. Working hours: 10AM - 7PM, Monday to Saturday. Benefits: - Lunch provided. - Incentives. - Provident Fund. - Performance bonus. - Yearly bonus. Schedule: - Day shift. Experience: - Recruitment: 1 year required. Work Location: - In person. Expected Start Date: 25/04/2025.,
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