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posted 3 weeks ago

Human Resources Specialist

Blueberry Tech Solutions India Pvt Ltd
experience3 to 7 Yrs
location
Karnataka
skills
  • Human Resources
  • HR Management
  • Personnel Management
  • Employee Relations
  • Communication Skills
  • Interpersonal Skills
  • Regulatory Compliance
  • Organizational Skills
Job Description
Role Overview: As a Human Resources Specialist at Blueberry Tech Solutions India Pvt Ltd, you will be responsible for managing HR tasks, developing HR policies, overseeing employee benefits, and ensuring compliance with employment regulations. Your role will involve implementing effective HR strategies, supporting employee relations, and contributing to the overall HR management within the organization. Key Responsibilities: - Develop and enforce HR policies to ensure a structured and compliant work environment. - Manage employee benefits programs to support the well-being and satisfaction of the workforce. - Oversee personnel administration tasks to maintain accurate records and documentation. - Implement effective HR strategies to enhance employee engagement and productivity. - Support employee relations by addressing concerns, resolving conflicts, and fostering a positive work culture. - Ensure compliance with labor laws and regulatory requirements to uphold legal standards. - Collaborate with the HR team and other departments to streamline HR processes and initiatives. Qualifications Required: - Proficiency in Human Resources (HR) and HR Management. - Expertise in developing and implementing HR policies and employee benefits programs. - Skilled in personnel management and employee relations practices. - Strong organizational, communication, and interpersonal skills. - Familiarity with labor laws and regulatory compliance. - Bachelor's degree in Human Resources, Business Administration, or a related field. - Experience working in IT or technology-driven industries is advantageous.,
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posted 3 weeks ago
experience4 to 8 Yrs
location
Karnataka
skills
  • Marketing Automation
  • Program Management
  • Project Management
  • CSM
  • Salesforce
  • Proposal Management
  • Digital Customer Success
  • Lifecycle Marketing
  • B2B SaaS
  • Gainsight
  • Agile Environments
  • RFXs
  • Remote Teams
Job Description
Role Overview: Responsive (formerly RFPIO) is seeking a Sr. Project Specialist, Digital Customer Success Programs to join their team. In this role, you will play a crucial role within the Digital CS team, focusing on executing scalable customer success initiatives. You will collaborate with the Team Lead Digital Customer Success Programs, Project Managers, and Community Manager to design and implement digital customer engagement programs aligned with the company's strategic objectives. Your responsibilities will include planning, coordination, testing, reporting, and agile execution to enhance customer experience and support the effectiveness of the CSM team. Key Responsibilities: - Support the planning and launch of digital engagement programs for onboarding, adoption, risk, expansion, and renewal journeys. - Own project plans for assigned workstreams, including milestones, task assignments, and progress tracking. - Create self-serve resources such as email copy, templates, video content, and 1-pagers tailored to CSM needs. - Assist in developing Gainsight JO campaigns and PX in-app engagements for scaled outreach. - Analyze program performance using cohort data and engagement metrics, and recommend optimizations. - Conduct structured testing and experiments, documenting hypotheses, outcomes, and next steps. - Collaborate with the Community Manager and Project Managers to ensure coordinated delivery across channels. - Participate in sprint planning and agile execution cycles, providing regular status updates and reports. - Work with CSM SMEs to refine messaging, workflows, and engagement resources. - Assist in QA testing all programs and assets before deployment. - Contribute to shared knowledge repositories and documentation. - Coordinate with CS Ops, Support, Product, and Academy for campaign alignment. Qualifications Required: - Bachelor's degree in Business or a related field of study. - 3-5 years of experience in Digital Customer Success, Marketing Automation, Lifecycle Marketing, or Program/Project Management in a B2B SaaS company. - Hands-on experience supporting digital campaigns, email programs, or customer lifecycle initiatives for SMB & Mid-Market CSM teams. - Familiarity with pooled CSM models and supporting scaled success programs. - Experience in structuring and executing tests, experiments, and A/B campaigns. - Proficiency in Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms; Gainsight certifications are a plus. - Experience in agile environments or managing work in sprints. - Experience working with RFXs or Proposal Management Teams is advantageous. - Collaboration experience with remote or cross-regional teams. Additional Company Details: Responsive (formerly RFPIO) is the global leader in strategic response management software. Their AI-powered platform is designed to manage responses at scale, helping companies worldwide accelerate growth, mitigate risk, and enhance employee experiences. With nearly 2,000 customers relying on Responsive for various response management needs, the company is headquartered in Portland, OR, with additional offices in Kansas City, MO, and Coimbatore, India.,
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posted 3 weeks ago
experience4 to 8 Yrs
location
Karnataka
skills
  • Business Analysis
  • CoA
  • Inventory Management
  • Agile project management
  • Stakeholder Management
  • NetSuite
  • Order to Cash process
  • Agile development methodology
  • P2P Finance process
  • ARAP
Job Description
As a NetSuite Business Analyst at Finastra, you will play a crucial role in guiding the business to enhance processes and efficiency within the NetSuite platform. Your main responsibilities and deliverables will include: - Documenting and evaluating existing "as-is" order to cash processes, identifying areas for improvement. - Participating in software design meetings and analyzing user needs for technical requirements. - Gathering and documenting requirements, translating them into structured user stories for solution design. - Identifying opportunities for process optimization, redesign, or new processes to enhance customer satisfaction. - Managing a backlog of user stories, collaborating with technical architects and developers on design. - Creating acceptance criteria, validating solutions meet business needs through testing. - Planning and executing Business Analysis activities within project parameters. - Tracking and ensuring timely development and delivery of user stories. - Acting as a liaison between stakeholders and the development team. - Communicating insights, user stories, and plans effectively to cross-functional team members and management. - Collaborating with Test leads on test strategy and plan, supporting testing activities. - Updating, implementing, and maintaining training documentation. - Prioritizing initiatives based on business requirements. - Following Project Management governance and reporting principles. Qualifications and Experience required for this role include: - 4+ years of NetSuite Business Analyst experience in complex IT transformations. - Excellent understanding of the Order to Cash and P2P Finance process. - Strong experience in NetSuite one world account configuration. - Proficiency in AR/AP, CoA, and inventory processes. - Familiarity with Agile project management and software development lifecycle. - Strong problem-solving skills and ability to provide solutions independently. - Effective verbal and written communication skills. - Outstanding stakeholder management, interpersonal, and influencing skills. - Proficiency in Microsoft Office and Jira applications. - Ability to work independently or within a team, handling multiple projects concurrently. - Preferably, experience in the Financial Services industry. Location: Bangalore Please note that this position also requires the ability to learn quickly, translate user requirements into actionable solutions, and facilitate communication between IT and business stakeholders for optimal results.,
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posted 2 months ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Data Analytics
  • Risk Management
  • Financial Services
  • Data Governance
  • Project Management
  • SAS
  • Python
  • SQL
  • Tableau
  • Power BI
  • Stakeholder Management
  • Auto Portfolios
Job Description
As a member of the Auto Risk portfolio monitoring and analytics team, your role will involve providing advanced analytics and data support to the Auto Risk Team, covering both Retail and Commercial portfolios. You will be responsible for monitoring portfolio performance and associated drivers, building analytical DataMarts for ad-hoc reporting, and supporting regulatory exams and audits. Your ability to balance speed and accuracy will be crucial in enabling agile, informed decision-making for leadership. Key Responsibilities: - Develop analytics and reporting to help the Dealer Commercial Services Risk organization monitor various aspects such as dealer performance, financial health KRIs, audit resolution, originations, attrition, inventory aging, and concentration risks. - Support month-end reporting for executive forums (EMR, ARC, DCS Risk Forum). - Oversee credit management activities, focusing on anomalous portfolio trends, audit insights, and data validation for dashboards and technology migrations. - Identify opportunities to integrate insights across Auto Retail and Commercial businesses. - Partner with business leaders to identify and address emerging risk trends and reporting needs. - Ensure data quality, consistency, and compliance with policies and regulatory requirements. - Lead the design, development, and delivery of risk reports and dashboards for senior management, regulators, and other stakeholders. - Collaborate with Risk, Finance, Technology, and Business teams to align data and reporting initiatives with business objectives. - Serve as a subject matter expert on risk monitoring for internal and external stakeholders. - Support regulatory examinations and audits by providing required data and documentation. In order to excel in this role, you should possess the following qualifications: - Bachelor's degree in Finance, Business, Data Science, or a related field - Minimum 5+ years of experience in risk management, data analytics, or reporting within financial services or Auto Finance. - Strong understanding of risk concepts, regulatory requirements, and data governance. - Project Management Skills - well-organized, structured approach. Ability to achieve tight timelines on complex deliverables. Ability to manage and prioritize projects across cross-functional groups. - Proficiency in analytical languages (e.g., SAS, Python, SQL) - Proficiency in data visualization tools (e.g., Tableau, Power BI). - Excellent communication, problem-solving, and stakeholder management skills. Preferred qualifications, capabilities, and skills: - Experience with auto finance products and portfolios. - Familiarity with regulatory frameworks (CCAR, CECL, Basel). - Advanced proficiency in SQL, Python, or other data analysis tools. - Proficient with storytelling of data and insights. As a collaborative team player who is self-motivated, proactive, and committed to productive teamwork and information sharing, you will play a key role in supporting the Auto Risk portfolio monitoring and analytics team.,
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posted 2 months ago

Embedded Software Engineer

Acufore India Private Limited
experience10 to 14 Yrs
location
Karnataka
skills
  • data structures
  • algorithms
  • problem analysis
  • software development
  • debugging
  • testing
  • electronics
  • microcontrollers
  • Git
  • communication
  • teamwork
  • CC programming
  • Python programming
Job Description
As part of the embedded team, you will undergo structured on-the-job training to become a productive resource within a specific timeframe. Responsibilities: - Algorithm Development: Design, develop, and implement algorithms in C/C++ and Python, showcasing a solid grasp of data structures and algorithms. - Language Versatility: Ability to seamlessly switch between C/C++ and Python programming as per project requirements. - Problem Analysis: Analyze and troubleshoot issues related to sensors, actuators, data acquisition, and analytics. - Software Development Lifecycle: - Develop, test, and debug software to ensure reliability and robustness. - Participate in code reviews to uphold code quality. - Create and maintain comprehensive technical documentation. - Utilize version control systems such as Git. - Collaboration: Work closely with hardware engineers and other software developers. - Debugging and Testing: Conduct thorough testing and debugging to deliver high-quality software. - Continuous Learning: Exhibit a strong willingness to learn new technologies, especially in electronics and microcontrollers. Qualifications: - Experience: Minimum of 10 years in software development. - Programming Skills: - Proficiency in C/C++ programming with a strong understanding of data structures and algorithms. - Proficiency in Python programming for algorithm implementation. - Ability to independently implement algorithms in both languages. - Problem-Solving: Possess strong analytical and problem-solving skills. - Adaptability: Willingness to switch between programming languages. - Learning Agility: Strong desire to acquire knowledge of new technologies. - Communication: Excellent communication and teamwork abilities. - Version Control: Experience with Git. Preferred Skills (Nice to Have): - Knowledge of electronics and microcontrollers. - Experience with sensor/actuator systems and data acquisition. Note: Candidates with experience solely in microcontroller programming are advised not to apply.,
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posted 2 months ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Jira
  • Salesforce QA
  • QA methodologies
  • Software testing practices
  • Salesforce Administrator Certification
  • AgileScrum environments
  • Salesforce Clouds
Job Description
Role Overview: You will be joining the CRM team at Celonis, a collaborative and inclusive workforce dedicated to enhancing user productivity. As a Salesforce QA, you will play a crucial role in shaping the quality assurance strategy, ensuring the reliability of releases, and identifying opportunities for improving the Salesforce implementation. This position will allow you to combine skills in quality assurance, business analysis, and system optimization to drive continuous improvement. Key Responsibilities: - Lead and evolve the QA strategy to instill a culture of quality across scrum teams. - Manage functional, regression, and UAT testing in various environments. - Develop, document, and execute manual and automated test cases for new and existing features. - Anticipate and communicate the impact of Salesforce seasonal releases on current functionality. - Analyze patterns to identify inefficiencies in the Salesforce implementation. - Create and maintain internal documentation. - Influence the Salesforce roadmap through structured feedback and addressing recurring pain points. Qualifications Required: - Minimum of 2 years of experience in QA. - Profound understanding of QA methodologies and software testing practices. - Salesforce Administrator Certification is mandatory. - Possession of at least one QA-related certification (CAT, ISTQB Certified Tester, etc). - Solid experience with Salesforce Clouds such as Sales, Service, and Experience. - Familiarity with Agile/Scrum environments and proficiency in using Jira. - Attention to detail and a strong commitment to delivering high-quality work. - Proactive mindset with a desire to enhance Salesforce expertise. - Strong English skills and ability to collaborate with international, cross-functional teams. Additional Company Details: Celonis, a global leader in Process Mining technology, aims to optimize productivity by integrating data and intelligence into business processes. The company's Process Intelligence Platform utilizes cutting-edge process mining and AI technology to provide customers with a digital twin of their business operation, fostering continuous improvement and value realization. With headquarters in Munich, Germany, and New York City, USA, Celonis offers an inclusive work environment focused on innovation, well-being, and meaningful impact.,
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posted 2 months ago

Supply Chain Management

Phygital Insights
experience6 to 10 Yrs
location
Karnataka
skills
  • Supply Chain
  • SQL
Job Description
As a Supply Chain Management professional with 6 to 8 years of relevant experience, you will play a crucial role in analyzing and interpreting supply chain data to identify trends, patterns, and process improvement opportunities. Your key responsibilities will include: - Coordinating and collaborating with cross-functional teams such as procurement, logistics, inventory, and development teams to ensure project goals are met. - Facilitating workshops and meetings to gather business requirements, propose solutions, and align stakeholders. - Leading User Acceptance Testing (UAT) processes, tracking and resolving issues, and ensuring proper documentation. - Providing production support by troubleshooting issues, conducting root cause analysis, and implementing effective solutions. - Presenting findings, recommendations, and project updates to stakeholders in clear and structured reporting formats. To excel in this role, you should possess strong analytical and problem-solving skills, along with excellent communication and interpersonal skills for stakeholder management and cross-functional collaboration. Proficiency in SQL for data extraction and analysis, as well as hands-on experience in facilitating UAT and supporting development teams, will be essential. You should also be able to work in a fast-paced, deadline-driven environment with minimal supervision. Qualifications required for this position include a Bachelor's degree in Supply Chain Management, Business Analytics, Industrial Engineering, or a related field, along with 6 to 8 years of relevant experience in supply chain or logistics functions. A proven track record in cross-functional project coordination and supply chain process improvements will be beneficial. Additionally, experience with supply chain management tools (e.g., SAP SCM, Oracle SCM, JDA), familiarity with Agile or Scrum methodologies, exposure to automation or process optimization projects within the supply chain domain, and knowledge of reporting tools like Power BI or Tableau would be considered nice-to-have skills. As part of our hiring process, you can expect to go through screening by HR, followed by two technical rounds before the final HR round. We are looking forward to having a talented and experienced Supply Chain Management professional like you join our team in Bangalore.,
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posted 2 months ago

GTM Program Specialist

Beghou Consulting
experience3 to 7 Yrs
location
Karnataka
skills
  • Marketing
  • Strategy
  • Research
  • Communications
  • Crossfunctional execution
Job Description
As a GTM Program Specialist at Beghou Consulting, you will play a crucial role in driving clarity and execution across the commercial and go-to-market functions. Reporting directly to the Director of Growth Strategy & Operations, you will act as a strategic program partner, shaping ideas, connecting teams, and ensuring high-impact projects are successfully implemented. Your influence will span various areas including marketing, sales enablement, commercial intelligence, proposals, design, and operations with the ultimate goal of optimizing the commercial engine for smarter, faster, and better-aligned performance. **Key Responsibilities:** - Support the Growth Director in shaping and executing GTM initiatives across teams. - Transform high-level concepts into structured workstreams encompassing marketing, enablement, research, and proposals. - Take ownership of specific projects such as sales playbooks, campaign coordination, and internal GTM documentation. - Identify obstacles and collaborate with stakeholders to facilitate seamless progress. - Draft, review, and enhance internal-facing narratives, strategy decks, and updates. - Ensure cross-functional readiness for campaigns, launches, and strategic endeavors. - Collaborate with marketing, commercial enablement, and design teams to consolidate inputs and enhance clarity. **Qualifications Required:** - 3-5 years of experience in marketing, strategy, communications, research, or cross-functional execution roles. - Proficient in written communication and synthesis to transform chaos into clarity. - Proactive and solution-oriented mindset with a curiosity to explore and resolve ambiguity. - Ability to navigate across stakeholders and manage conflicting priorities with composure and structure. - Comfortable working in high-trust environments that promote autonomy and minimal micromanagement.,
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posted 2 months ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Python
  • C
  • UiPath
  • Process Automation
  • Root Cause Analysis
  • Stakeholder Management
  • Power Platform
  • BluePrism
Job Description
As a Production Support Engineer at UL Solutions, you will be responsible for providing production support for in-production processes. This includes performing root cause analysis on bugs, debugging, implementing changes to code to address bugs, and conducting end-to-end testing. You will also be involved in the documentation of bugs, fixes, and functionality enhancements. Key Responsibilities: - Perform root cause analysis and remediation of production issues with automations - Participate in hands-on development, configuration, and testing of process automation (RPA) to minimize production downtime - Design and develop solutions using core RPA workflow principles that are efficient, well-structured, documented, maintainable, and easy to understand - Collaborate with process experts, SMEs, and business stakeholders to address production issues in RPA automation - Follow the Underwriters Laboratories Code of Conduct and adhere to all physical and digital security practices - Perform any other duties as directed Qualifications Required: - Bachelor's degree from an accredited University in Engineering/Computer Science; Graduate degree in Engineering/Computer Science related field preferred - 5+ years of development programming experience with a solid background in programming, preferably Python, C#, Power Platform, UiPath, and BluePrism - Deep technical skills in Process Automation and capable of serving as a subject matter expert in RPA - Experience with Production Support and root cause analysis - Experience with stakeholder management - Certification in Industry-leading Robotics Automation products About UL Solutions: UL Solutions, a global leader in applied safety science, transforms safety, security, and sustainability challenges into opportunities for customers in more than 110 countries. They deliver testing, inspection, and certification services, along with software products and advisory offerings that support customers" product innovation and business growth. The UL Mark symbolizes trust in customers" products and reflects an unwavering commitment to advancing the safety mission. UL Solutions help customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Their science is your advantage.,
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posted 2 months ago
experience5 to 9 Yrs
location
Karnataka
skills
  • Communication skills
  • Presentation skills
  • Customerfocused
  • Proactive
  • Consultative approach
  • Team player
  • Proficiency in Cisco Enterprise Agreements
  • Proficiency in Power Point
  • Proficiency in Excel
  • Reporting skills
Job Description
**Job Description:** As a Portfolio Activation Specialist (PAS) at Cisco, you will play a crucial role as a strategic advisor and Enterprise Agreement onboarding guide for customers. Your primary focus will be to accelerate customer consumption of their Cisco Enterprise Agreement by engaging with them to redefine their business and drive desired outcomes. You will advocate the value of the Enterprise Agreement, assist customers through milestones, and ensure they realize the full value of their purchased products. **Key Responsibilities:** - Act as the primary point of contact for customer Enterprise Agreement onboarding, ensuring quality engagement. - Supervise the progress of results through a structured customer onboarding plan. - Conduct kick-off meetings to set expectations and milestones. - Provide support to large customers during EA onboarding. - Manage deployment delivery schedule and align expectations with customers. - Identify and escalate critical issues to account teams and leadership, if needed. - Update tracking tools daily and provide progress reports. - Ensure accurate filing of all project documentation. - Encourage customers to take necessary actions for successful onboarding and monitor long-term outcomes. - Collaborate with internal and external teams to enhance customer adoption and drive growth. **Qualifications Required:** - Customer-focused professional with 5-6 years of industry experience in a customer-facing role. - Proactive understanding of customer needs and resource alignment. - Strong capability to work across internal and external teams to drive customer onboarding. - Clear understanding of business landscape, strategic priorities, and marketplace dynamics. - Ability to convert goals into impactful plans. - Consultative approach and strategic thinking abilities. - Proficiency in Cisco Enterprise Agreements, Products, Services, and Solutions. - Excellent communication and presentation skills. - Team player with flexibility and ability to work independently. - Proficiency in Power Point, Excel, and reporting. - BA/BS degree preferably in a related field with a technical background. - Proficient in spoken and written English. (Note: The additional company details were not included in the job description as they were not part of the specific job role information provided.),
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Capital Markets
  • Investment Banking
  • Debt Syndication
  • Capital Raising
  • Financial Structuring
  • Market Intelligence
  • Stakeholder Management
  • Investor Relationship Management
  • Financial Acumen
Job Description
As an experienced Capital Markets professional with at least 3+ years of experience in investment banking, debt syndication, and capital raising, you will play a crucial role in structuring, syndicating, and executing debt financing transactions. Your responsibilities will include engaging with institutional investors, NBFCs, banks, and family offices to facilitate successful fund-raising transactions. Key Responsibilities: - Lead and execute debt fund raise and syndication mandates across sectors. - Structure and negotiate financing solutions such as term loans, bonds, structured credit, and hybrid instruments. - Support equity and structured finance transactions based on business requirements. - Develop and maintain strong relationships with banks, NBFCs, institutional investors, family offices, and capital providers. - Prepare financial models, investor pitch decks, transaction memos, and deal documentation. - Provide strategic recommendations to senior management on capital structure optimization. - Act as a key liaison with internal teams and external advisors to ensure seamless execution. Qualifications: - 3+ years of experience in investment banking, capital markets, debt syndication, or structured finance. - Proven track record in executing debt fund raise and capital syndication deals. - Strong expertise in financial modeling, valuation, and deal structuring. - Excellent negotiation and relationship management skills with investors and lenders. - Knowledge of regulatory frameworks impacting debt and capital market transactions. - MBA (Finance), CA, CFA, or equivalent preferred.,
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posted 2 months ago
experience4 to 8 Yrs
location
Karnataka
skills
  • Strategic sourcing
  • Negotiation skills
  • Vendor management
  • Contract management
  • Market analysis
  • Cost optimization
  • Process improvement
  • Project management
  • Process management
  • MS Project
  • MS Office
  • ERP Software
  • SAP
  • Procurement activities
  • Procurement strategy
  • Ariba
  • English proficiency
Job Description
Role Overview: As a Buyer for the Asia Pacific region at Embraer Asia Pacific, you will play a crucial role in researching, prospecting, and identifying suppliers and partners in India and the Asia region for both direct and indirect goods. Your responsibilities will involve issuing RFPs, negotiating contracts, and developing relationships with suppliers and partners. Additionally, you will be tasked with executing cost optimization opportunities within Embraer's goods and services categories, capturing cost reductions, managing vendor contracts, and leveraging market shifts to deliver value. Your role will also include supporting procurement strategy, processes, and execution through applied experience and collaboration. Key Responsibilities: - Plan and execute strategic sourcing initiatives using a structured multi-step sourcing process for direct and indirect spend categories. - Research market conditions, product trends, and service offerings to identify cost-saving opportunities. - Standardize and manage contractual agreements to minimize risk and total cost of ownership. - Build and maintain critical vendor relationships to improve performance. - Manage conflicts and organizational change by fostering trusted business relationships. - Develop and manage key internal peer relationships to support operational efficiency. - Prepare various analyses and collaborate with internal departments to maintain strong customer relationships. - Lead complex commercial negotiations within assigned categories. - Maintain and oversee the contracts database and special terms documentation. - Track and administrate contractual obligations to ensure stakeholders remain informed. - Conduct ongoing analysis to identify contract improvement opportunities. - Participate in special projects and process improvements. - Enforce Embraer's Procurement Policy and Guidelines. - Support training efforts for new and existing employees on procurement processes. Qualifications Required: - Bachelor's degree in Finance, Business, Operations Management, or equivalent. - 4 to 6 years of solid experience in procurement activities. - Preferably 4 years of experience in preparation, negotiations, follow-up, and control of commercial proposals and contracts. - Strong knowledge of procurement methodology. - Professional certifications in Project and Process Management are advantageous.,
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posted 2 months ago
experience1 to 5 Yrs
location
Karnataka
skills
  • Financial Operations
  • Data Analysis
  • Chargeback Workflows Management
  • Standard Operating Procedures SOPs
  • Crossfunctional Collaboration
Job Description
As an Investigator of disputed transactions, your role will involve investigating disputed transactions, preparing compelling evidence, tracking outcomes at all stages of the chargeback lifecycle, and enhancing internal processes to improve recovery rates. It is crucial for you to be adept at independent learning, evaluating new ideas, and adapting to the dynamic business environment. The position is based in Bengaluru, and candidates who are local or open to relocating to the city are encouraged to apply. Your key responsibilities will include: - Managing chargeback cases throughout the lifecycle, from initial filing to rebuttals, pre-arbitration, and arbitration, ensuring thorough case management. - Assisting in developing Standard Operating Procedures (SOPs), refining dispute documentation templates, and establishing scalable workflows to boost accuracy and efficiency. - Contributing to revenue recovery efforts and minimizing operational leakage in finance operations. - Collaborating with Fraud, Customer Experience, and Product teams to align evidence, resolve complex cases, and offer valuable insights to the business. - Staying informed about chargeback trends and emerging fraud patterns to propose effective solutions that enhance win rates and customer satisfaction. To qualify for this role, you should have: - Minimum 1 year of experience in financial operations, with the ability to handle chargeback workflows comprehensively. - Excellent attention to detail and familiarity with reason codes for preparing well-structured, processor-aligned documentation. - Proficiency in tracking dispute outcomes, identifying chargeback trends, and utilizing data to improve prevention strategies and response processes. - Strong collaboration skills with cross-functional teams and external partners to ensure disputes are managed effectively. - Ability to manage tight deadlines and changing priorities with focus and resilience to ensure timely resolution of cases without overlooking any details. - Bonus: Background in finance, accounting, or related field, or basic knowledge of financial tools and reporting would be advantageous. (Note: There were no additional details about the company mentioned in the job description.),
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posted 2 months ago

Solution Analyst Level III

Chase- Candidate Experience page
experience3 to 7 Yrs
location
Karnataka
skills
  • data analytics
  • data analysis
  • data interpretation
  • business requirements
  • data visualization
  • technical writing
  • technical knowledge
  • technical solutions
  • BI dashboards
  • data fluency
  • cloud technologies
Job Description
As a Solutions Analyst III in Risk Technology, you will be part of a dynamic team dedicated to revolutionizing the intersection of technology and business. Your role will be crucial in creating impactful solutions by utilizing your analytical skills and tech-savviness to bridge the gap between various stakeholders. Here's what you will be responsible for: - Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams - Translate complex business requirements into well-structured technical solutions, optimizing system performance and scalability - Conduct in-depth data analysis to identify trends and opportunities, providing actionable insights to support decision-making - Collaborate with cross-functional teams to develop and maintain architecture designs, policies, and governance processes - Stay current with industry trends and continuously enhance technical knowledge to address evolving business needs effectively To be successful in this role, you should meet the following qualifications: - 3+ years of experience in solutions analysis, technical program delivery, or related field - Proficiency in data analytics, including data extraction, modeling, and interpretation - Advanced data visualization skills and experience in implementing BI dashboards - Strong technical writing skills with the ability to translate complex information into clear documentation - Knowledge of data fluency and experience in handling large data sets to drive business objectives Understanding of cloud technologies is a preferred qualification for this role.,
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posted 2 months ago
experience7 to 11 Yrs
location
Karnataka
skills
  • Wealth Management
  • Investment Banking
  • Project Management
  • Digital Transformation
  • Regulatory Compliance
  • Compliance
  • Stakeholder Management
  • Leadership
  • Analytical Skills
  • Product Enhancements
  • Technology Implementations
  • Portfolio Management Systems
  • Trading Platforms
  • Advisory Tools
  • Client Onboarding Solutions
  • ProblemSolving
Job Description
As a Project Manager - Business Transformation (Investment Banking & Wealth Management) with our client, you will have the opportunity to lead end-to-end delivery of complex projects involving digital transformation, regulatory compliance, product enhancements, and technology implementations across wealth and investment domains. You will play a pivotal role in driving operational excellence within a leading financial organization. **Roles & Responsibilities:** - Lead cross-functional project teams to deliver strategic initiatives within scope, time, and budget. - Drive the delivery of wealth and investment banking products such as portfolio management systems, trading platforms, advisory tools, and client onboarding solutions. - Collaborate with stakeholders including business heads, product managers, compliance, technology, and operations teams. - Develop and maintain comprehensive project plans, dashboards, risk logs, and governance documentation. - Ensure compliance with regulatory requirements (e.g., MiFID II, FATCA, AML/KYC) throughout the project lifecycle. - Conduct stakeholder meetings, steerco presentations, and status updates to senior leadership. - Manage vendor relationships and third-party integrations where applicable. - Monitor KPIs and success metrics to ensure value delivery and project ROI. - Mitigate project risks and resolve issues proactively. **Required Skills & Qualifications:** - Bachelors or Masters degree in Finance, Business, or a related field; PMP / PRINCE2 / Agile certifications preferred. - 7+ years of project management experience in the banking or financial services sector. - Proven experience managing projects in wealth management, investment banking, or private banking domains. - Good exposure to Wealth domains and Digital sales/engagement and Wealth journeys on Customer mobile app. - Good understanding of any of the Investment product like Equities, Fixed Income, Funds, Alternatives, and Structured Products. Ability to manage senior stakeholders is the key. - Compliance and Regulatory initiatives within Private Banking and Wealth. - Excellent communication, stakeholder management, and leadership skills. - Strong analytical and problem-solving abilities.,
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posted 2 months ago
experience0 to 4 Yrs
location
Karnataka
skills
  • Chemistry
  • JIRA
  • Confluence
  • QA activity
  • Python programming
  • ISTQBISEB certification
Job Description
As a Junior QA Analyst at the company, you will play a vital role in the software development process by ensuring that applications meet quality standards and perform as expected. Your main responsibilities will include: - Creating and executing test cases. - Identifying and documenting defects. - Collaborating with team members. - Conducting manual and automated testing. - Providing feedback on usability and functionality. - Maintaining testing documentation. To excel in this role, you will need to meet the following requirements: - University degree level knowledge in Chemistry is a must. - Experience of QA activity in Computer Aided Drug Design field is an advantage. - Working knowledge in Python programming is desirable. - ISTQB/ISEB or similar certification is an advantage. - Working knowledge of JIRA and Confluence is desirable. - Not afraid to ask questions or learn new things. - A mindset of not leaving something alone until convinced. - Able to accept and learn from mistakes. - Attention to detail, analytical, and problem-solving skills. - Effective communication skills (verbal & written). - Stay focused and motivated if needed to work in isolation. - Must be confident to become an integral part of a multi-cultural and geographically diverse test team located on different time zones. In terms of your responsibilities, you will be expected to: - Contribute to requirement analysis, extract test scenarios, and create well-structured test cases. - Willingly participate in the entire Software Test Life Cycle for multiple products. - Execute tests, document defects and necessary enhancements. - Identify opportunities to increase efficiency, consistency, and value of testing. - Contribute to planning and reporting of QA team's work. - Enhance your own and QA team's knowledge base. About Cresset: Chemists in the world's leading research organizations use Cresset solutions to discover, design, optimize, synthesize, and track the best small molecules. By integrating in silico CADD and design-make-test-analyze discovery solutions with Cresset's first-class discovery research resources, researchers will have access to patented CADD Software, collaborative Torx DMTA platform, and expert Discovery CRO scientists. In helping organizations reach better design and synthesis decisions faster and more efficiently, we enable them to win the race to success in industries including pharmaceuticals, agrochemicals, flavors, and fragrances. This newly created position offers an opportunity for an enthusiastic and ambitious individual to join a collaborative, friendly, and interactive team while personally contributing to the future growth of the company.,
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