440 Support Staff Jobs in Nagpur

Job Title: Customer Support Associate BPO Process: Domestic  voice Process Qualification: Graduate Salary: 18 ctc  Location: nagpur Required: Good  Fresher and Experience both can apply Shift: Rotational week off & Rotational shift Working days: 6 days working Job Type: Full-time Key Responsibilities: Handle customer inquiries via phone, email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Follow up to ensure customer satisfaction.

Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.

WALK-IN INTERVIEW - Showroom Sales / Telecaller - Nagpur - rrNgpSneha25  Freshers can apply Experience in similar sector will be added advantage CTC Offer: between 10-25kpm depending on current CTC and work experience  WALK IN INTERVIEW | 13TH NOVEMBER 2025 Address: Headstart Manpower Consultants Block#14-17, Achraj Towers 2, Chhindwara Road, Nagpur, Maharashtra - 440013 Google Maps: https://maps.app.goo.gl/7GL4UnFYNPgnSe1s5 g_st=com.google.maps.preview.copy  Call SNEHA @ 9175447859  Job Description: Showroom Sales Executive - Retail Showroom (Jewellery / Women's Clothing)Key Responsibilities Customer Service: Greet and assist walk-in customers, understand their needs, and guide them through product selections. Product Knowledge: Maintain deep familiarity with product features, pricing, and promotions. Sales Conversion: Upsell and cross-sell products to maximize revenue. Billing & Documentation: Guide customers to billing desk and assist with relevant documentation in case of custom orders  In-house Sales Executive / Telecaller - Real Estate CompanyKey Responsibilities Lead Generation: Make outbound calls to potential clients, introduce property listings, and qualify leads. Client Engagement: Explain property features, answer queries, and schedule site visits. CRM Management: Maintain accurate records of calls, leads, and follow-ups. Coordination: Liaise with sales teams to ensure smooth handover of qualified leads. Market Awareness: Stay updated on property trends, pricing, and competitor offerings  To prepare better for the interview, get briefed by our team: Call SNEHA @ 9175447859 She will assist in booking interview slot as well  NOTE: Headstart does not charge candidates for job placement. This is a FREE Service for jobseekers.  Limited Vacancies. APPLY NOW!  Regards, HEADSTART MANPOWER CONSULTANTS Redefining Human Resources for the Changing World !!! #Perfect #Professional #Preferred #Since1999 CONTACT: SNEHA @ 9175447859

Job Title Area Service Operations Manager Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships / area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance metrics. Key Responsibilities Service Operations & Delivery Oversight Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and SLAs. Monitor and report on service performance through key performance indicators (KPIs) such as service turnaround time, resolution rates, customer satisfaction, and overall service efficiency. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers understand their service requirements, address their concerns, and strive for high customer retention. Act as the escalation point for customer complaints or complex service issues, ensuring timely and professional resolution. Process Improvements & Audit Compliance Implement process improvements across dealerships / service centers including updates to standard service processes (AL processes or equivalent), warranty handling, complaint resolution and after-sales service practices. Conduct regular warranty audits, process audits, and compliance checks to ensure consistent service quality and adherence to company standards. Product Launches & Service Campaigns Drive product campaigns and roll out new products/offerings in the market through dealerships/service centers. Collaborate with stakeholders to ensure successful product launch and customer awareness of new services or enhancements. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, service advisors, support staff ensuring skill enhancement, training and adherence to service standards. Identify training needs at dealership level (e.g. driver trainings or staff trainings) and coordinate delivery of training programs to improve service delivery capability. Performance Monitoring & Corrective Action Regularly analyze service data and KPIs to identify trends, areas requiring improvement, and opportunities for enhanced efficiency or customer satisfaction. Initiate corrective actions or process changes based on audit findings, performance data, and customer feedback. Reporting & Coordination Prepare and present regular reports on service operations, performance, audits, warranty claims, customer feedback and improvement initiatives to senior management. Coordinate with other departments (sales, parts, product, quality assurance, etc.) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree in Business Administration, Engineering, Automobile / Mechanical / related discipline or equivalent relevant experience. Prior experience in service-management or operations role ideally across multiple dealerships / service centers / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent interpersonal and communication skills, customer-facing orientation, and stakeholder management ability. Solid understanding of service operations, warranty processes, quality assurance, audits, process improvement and service delivery standards. Data-driven mindset: ability to monitor KPIs, analyze service metrics, identify improvement areas, and implement process improvements. Ability to manage multiple dealership mandates / service locations, handle high workload, and adapt to dynamic work environment. Awareness of market / industry trends, and ability to lead product/service rollouts and campaigns through dealerships/service centers.

As a Customer Support Lead, your role involves managing the overall performance of a team of customer service representatives. You will be responsible for day-to-day team management in accordance with requirements and SLAs. Your key responsibilities will include: - Providing high quality agent coaching to ensure proper understanding of products and services, compliance in client's policies, and delivery of the best customer service. - Offering exceptional people management, mentorship, and career development to members of your team to achieve low attrition levels and high employee engagement. - Ensuring that operations run as efficiently as possible, providing a smooth and efficient service that meets the expectations and needs of internal stakeholders and the client. - Leveraging service quality, growth, and efficiency metric reports to identify areas of opportunity to enhance agent performance and drive the achievement of stated goals. - Performing quality controls and monitoring production KPIs, preparing reports, and analyzing data. Qualifications Required: - Bachelor's Degree Additional Information: - Industry Type: ITES/BPO/KPO - Functional Area: ITES/BPO/Customer Service - Employment Type: Full Time, Permanent Key Skills: - INTERNATIONAL VOICE PROCESS Please note the Job Code: GO/JC/1471/2025 and the Recruiter Name: Ramya V.,

As an Application Support Specialist at Zinnia, you will play a crucial role in supporting clients across North America and Canada by addressing inquiries and resolving issues related to our SaaS-based applications. Key Responsibilities: - Serve as the primary point of contact for troubleshooting any application issues over e-mail, telephone, and remote access. - Maintain a log of all troubleshooting steps and track open tickets. - Train customers and peers on the use and support of our products. - Communicate and resolve customer support issues in a timely manner. - Investigate users" problems and develop solutions to complex issues. - Relay all comments and suggestions from customers to the product development team. - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Undertake regular training in both technical and interpersonal areas to facilitate best practice problem resolution. - Stay updated with new technology and methods. Qualifications Required: - 2-3 years of experience in application support or information technology involving technical knowledge of the company's products and services. - Proficiency in the use of a variety of web browsers (Chrome, Edge, Firefox, Safari). - Advanced knowledge of Microsoft Office applications (Word, Excel, Outlook). - Ability to communicate technical information to non-technical clients. - Strong verbal and written communication skills. - Self-motivated, good organizational skills, team player, and ability to take initiative. - Willingness to work after normal business hours to provide extended support services to clients worldwide. Preferred Skills: - Previous work experience providing software or any other technical support by phone to clients based in the USA/Canada. Desired Skills: - Knowledge of Agency Commissions structure and Insurance Industry of the USA with a background as a trainer/coach. Education: A Bachelor's Degree in any stream.,

As a Network Support Engineer, you will play a crucial role in monitoring, maintaining, and supporting LAN/WAN, Wi-Fi, and VPN infrastructure to ensure smooth network operations. Your responsibilities will include: - Proactively monitoring network devices like routers, switches, firewalls, and Wi-Fi access points. - Troubleshooting LAN/WAN, VPN, and connectivity issues to minimize downtime. - Configuring VLANs, ports, IP addresses, and other network settings. - Maintaining and updating network diagrams, asset inventories, and documentation. - Supporting the implementation of network changes and upgrades in collaboration with the IT team. - Escalating unresolved issues to L2/L3 teams with proper handover and documentation. To excel in this role, you should possess: - Strong knowledge of Cisco and/or Fortinet networking devices. - Hands-on experience with VLANs, DHCP/DNS, VPN, and network monitoring tools. - Good understanding of basic routing, switching, and firewall concepts. - Excellent troubleshooting and problem-solving skills. Preferred qualifications for this position include: - Certifications like CCNA, Network+, or Fortinet NSE 13. - A Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. - Additional certifications such as CompTIA A+, CCNA, or MCSA are a plus. - At least 3-5 years of experience in IT support, system administration, or network administration roles. The above details regarding the role of Network Support Engineer outline the key responsibilities, required skills, and preferred qualifications for the position. This summary provides a comprehensive overview of the job requirements and expectations without any additional details about the company.,

As a Senior Support Engineer, you play a critical role in maintaining customer satisfaction by effectively resolving client tickets in a timely, cost-efficient, and high-quality manner. Your position is integral to ensuring smooth product operations and enhancing the capabilities of the support team through knowledge sharing and continuous improvement. Key Responsibilities: - Troubleshoot and resolve client tickets through detailed analysis and application of product support techniques, ensuring adherence to defined service level agreements. - Develop and deliver training programs for new team members to enhance their skills in product support and operational processes. - Facilitate knowledge transition sessions during project enhancements, ensuring smooth handover of information and practices to support teams. - Document and maintain comprehensive records of support processes, troubleshooting methods, and issue resolution procedures to ensure consistency and knowledge retention. - Stay updated on emerging technologies and product developments related to support operations to enhance service delivery and problem-solving capabilities. Qualification Required: - Strong understanding of product support processes and methodologies at L1, L2, and L3 levels. - Familiarity with ticketing systems and support tools. - Basic knowledge of IT operations and infrastructure. - Excellent communication and interpersonal skills for effective customer interaction and team collaboration. Certification: - ITIL Foundation Certification is recommended but not mandatory. - Optional certifications in relevant product support technologies are valuable for this role. No additional details of the company were provided in the job description.,

As a Chat Process Executive (Non-Voice) at our leading company in Nagpur, your role will involve handling customer queries through chat and email, drafting clear and professional replies, and maintaining customer records to ensure satisfaction. Key Responsibilities: - Handle customer queries through chat and email efficiently - Draft clear, professional replies to provide accurate information - Maintain customer records accurately to track interactions and ensure satisfaction Qualifications Required: - Excellent written English and typing skills to communicate effectively - Basic computer knowledge to navigate chat and email systems - Graduation completed in any stream to demonstrate a strong educational foundation - Fresher or up to 6 months of experience to provide a fresh perspective and willingness to learn Please note: This job opportunity is for a full-time position with the work location being in person at Mihan, Nagpur. If you are a graduate with good communication and email writing skills, this is an excellent chance to kickstart your career in a professional environment. Interested candidates can send their resumes to hr6@thementorway.com. As a Chat Process Executive (Non-Voice) at our leading company in Nagpur, your role will involve handling customer queries through chat and email, drafting clear and professional replies, and maintaining customer records to ensure satisfaction. Key Responsibilities: - Handle customer queries through chat and email efficiently - Draft clear, professional replies to provide accurate information - Maintain customer records accurately to track interactions and ensure satisfaction Qualifications Required: - Excellent written English and typing skills to communicate effectively - Basic computer knowledge to navigate chat and email systems - Graduation completed in any stream to demonstrate a strong educational foundation - Fresher or up to 6 months of experience to provide a fresh perspective and willingness to learn Please note: This job opportunity is for a full-time position with the work location being in person at Mihan, Nagpur. If you are a graduate with good communication and email writing skills, this is an excellent chance to kickstart your career in a professional environment. Interested candidates can send their resumes to hr6@thementorway.com.

You are seeking a highly skilled AI/ML Product Support Engineer role at GlobalLogic, transitioning from a Machine Learning development background to a client-facing, product-focused support position. Your role involves applying your technical expertise in diagnosing, resolving, and guiding the use of cutting-edge AI/ML products and services. **Key Responsibilities:** - Act as a key technical contact for customers using AI/ML products and services primarily on Cloud Computing. - Investigate, troubleshoot, and resolve product-related issues related to machine learning model performance, API integration, deployment, and infrastructure. - Guide customers on best practices for using tools like Vertex AI, Gemini, and Dialogflow in real-world AI applications. - Collaborate closely with internal engineering, product, and QA teams to escalate and resolve technical problems and influence product improvements. - Translate complex technical issues into clear documentation and contribute to internal knowledge bases and support materials. - Stay current on the latest trends in Generative AI and machine learning to support evolving customer needs. **Qualifications Required:** - Strong foundation in compute fundamentals including operating systems, virtualization, containerization (Docker/Kubernetes), and basic system administration. - Hands-on experience with major cloud platforms like Google Cloud Platform (GCP), AWS, or Azure, especially with their AI/ML services. - Applied knowledge of Generative AI and Large Language Models (LLMs), and familiarity with Google Cloud products such as Vertex AI, Gemini, and Dialogflow. - Experience in machine learning model development, deployment, and lifecycle management. - Proficiency with modern AI/ML frameworks like TensorFlow, PyTorch, JAX, or Ray, and understanding of model architectures (e.g., encoders, decoders, transformers) and AI accelerators (e.g., GPUs, TPUs). - Strong problem-solving, communication, and debugging skills with a passion for helping users adopt and succeed with complex AI solutions. **Additional Details:** GlobalLogic prioritizes a culture of caring, continuous learning and development, interesting & meaningful work, balance and flexibility, and is known for engineering impact for and with clients around the world. As part of the team, you'll have the privilege of working on cutting-edge solutions that shape the world today in a high-trust organization where integrity is key. GlobalLogic, a Hitachi Group Company, collaborates with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.,

You will be responsible for providing administrative support to various departments by managing office supplies and inventory. Additionally, you will handle correspondence, phone calls, and emails while maintaining and updating records and databases. You will also assist with scheduling and organizing meetings and events, as well as performing data entry and other clerical tasks as needed. - Provide administrative support to various departments - Manage office supplies and inventory - Handle correspondence, phone calls, and emails - Maintain and update records and databases - Assist with scheduling and organizing meetings and events - Perform data entry and other clerical tasks as needed This job is a full-time, permanent position that requires you to work in person.,

JOB RESPONSIBILITIES OF EXECUTIVE ASSISTANT TO MD  Support the Managing Director in preparing and presenting reports, proposals, budgets, and other documents related to contracts, stakeholder engagement, and business development. Work on task management / sales software and support the MD in monitoring ongoing activities. Prepare, compile, and organize documentation required for key decision-making. Manage the day-to-day planning and organization of the MDs calendar and schedule. Handle all correspondence, emails, and communication addressed to the MD. Arrange meetings and appointments, including venue setup, hospitality, and visitor coordination. Support board-related activities, including preparing agendas, minutes, and essential documents. Record and maintain minutes of meetings as directed by the MD. Execute mailings, circulars, and official communication as instructed. Set up and manage integrated electronic and physical filing systems for efficient document retrieval. Coordinate with the communications team to maintain and update databases, mailing lists, and contact repositories. Act as a primary point of contact between the MD and executives, employees, clients, and internal departments. Ensure accurate and timely information flow across internal and external stakeholders. Manage the MDs calendar, travel arrangements, and meeting schedules. Supervise and oversee the performance of administrative and clerical staff as required. Format and prepare documents for internal and external communication, including memos, emails, presentations, and reports. Maintain up-to-date and accurate records to ensure easy accessibility of information. Perform any other duties as assigned and appropriate to the position.  Qualifications- 1. Proven experience as an executive assistant 2. Graduate in any discipline (MBA would be an added advantage) 3. A positive and enthusiastic approach 4. Ability to organize a daily workload by priorities. 5. Ability to quickly build good working relationships at all levels and collaborate effectively with a range of internal/external contacts 6. Displays attention to detail 7. Maintains Discretion and confidentiality 8. Must be able to meet deadlines in a fast-paced quickly changing environment. 9. A proactive approach to problem-solving with strong decision-making skills. 10. Professional level verbal and written communications skills.  

As a Senior Executive Customer Support at Siemens Ltd Process Instrumentation (DI PA MI AS&S), your role involves servicing the Siemens Process Instrumentation product family, which includes pressure transmitters, level transmitters, flowmeters, weighing products, and valve positioners. You will be responsible for capturing and executing the Siemens Process Instrumentation service business in the region. Your key responsibilities will include coordinating and effectively utilizing service partners to enhance customer satisfaction for Siemens Process Instrumentation services in the region. Key Responsibilities: - Service Siemens Process Instrumentation product family - Capture and execute Siemens Process Instrumentation service business in the region - Coordinate and utilize service partners effectively to increase customer satisfaction Qualifications Required: - B.E or BTECH in Instrumentation/Electronics - Good knowledge of customer base in the region - Minimum 3 years of experience in servicing Process Instrumentation products - Good reputation among region customers - Excellent command over written and spoken English - Strong communication skills - Proficiency in MS Excel and Word - Great interpersonal skills and ability to work in a team - Knowledge and hands-on experience with Siemens Process Instrumentation products is an added advantage Siemens is committed to quality, equality, and valuing diversity. We encourage applications that reflect the diversity of the communities within which we operate. For more information about our organization, please visit www.siemens.com.,

As an experienced ODOO Administrator at our company in Nagpur, your role will involve handling ODOO Reports Preparation, administration, and user support. You will be responsible for managing user controls, master controls, maintaining process flows, preparing user guides, imparting training to users, and acting as a super user for various processes. Key Responsibilities: - Develop and generate various reports using ODOO. - Analyze and interpret report data to support decision-making. - Customize reports as per the requirements of different departments. - Manage user controls including role assignments and access permissions. - Oversee master controls and ensure data integrity and consistency. - Maintain and optimize process flows within ODOO. - Implement and manage system configurations and customizations. - Prepare comprehensive user guides and documentation for system processes. - Conduct training sessions for end-users to ensure effective use of the ODOO system. - Provide ongoing support and troubleshooting assistance to users. - Serve as the primary point of contact for process-related queries and issues. - Act as a liaison between the technical team and end-users. - Continuously identify opportunities for system improvements and enhancements. Qualifications: - Proven experience in ODOO administration and report preparation. - Strong understanding of user and master controls within ODOO. - Excellent documentation and training skills. - Ability to troubleshoot and resolve system issues efficiently. - Strong analytical and problem-solving abilities. - Good communication and interpersonal skills. - Ability to work independently and as part of a team.,

As an Office Assistant, your role will involve handling organizational and clerical support tasks such as organizing files, scheduling appointments, writing copy, proofreading, and receiving guests. Your responsibilities will include: - Monitoring the use of equipment and supplies within the office. - Dealing with queries or requests from visitors and employees. - Coordinating the maintenance and repair of office equipment. - Assisting other administrative staff in a wide range of office duties. - Collecting and distributing couriers or parcels among employees and opening and sorting emails. - Helping the receptionist, secretaries, or other administrative assistants in performing their duties. - Cooperating with office staff to maintain proper interaction and a friendly environment within the office. - Ensuring the office premise is clean. To excel in this role, you should possess the following skills and specifications: - Should be honest, respectful, and trustworthy. Qualifications required for this position include: - High school graduate with basic office skills. - Experience in clerical activities is an added advantage.,

As a Desktop Support Engineer Trainee at Spacewood Office Solutions Pvt. Ltd., located in Butibori, Nagpur, you will be responsible for providing technical support for desktops, laptops, printers, and other IT peripherals. Your key responsibilities will include: - Providing technical support for desktops, laptops, printers, and other IT peripherals. - Installing, configuring, and troubleshooting hardware, software, and network-related issues. - Managing user accounts, email configurations, and system updates. - Ensuring timely resolution of IT support tickets and maintaining service logs. - Diagnosing and resolving OS, application, and connectivity issues. - Assisting in setting up new workstations and upgrading existing systems. - Performing regular system maintenance, backups, and security updates. - Coordinating with vendors for hardware repairs and replacements. - Supporting IT infrastructure, including LAN, WAN, and VPN setups. - Training employees on IT best practices and cybersecurity guidelines. Qualifications required for this role include a Diploma/Degree in Computer Science, Information Technology, or a related field. Certifications like CCNA, MCSA, or ITIL will be considered as an added advantage. The ideal candidate should possess the following skills: - Strong knowledge of Windows OS, MS Office, and networking concepts. - Hands-on experience in troubleshooting hardware and software issues. - Familiarity with troubleshooting skills. - Good problem-solving skills and ability to work under pressure. - Excellent communication and customer service skills. If you have a passion for IT support and problem-solving, this full-time role in a day shift at Spacewood Office Solutions Pvt. Ltd. is the perfect opportunity for you. Join us and be a key part of our tech-driven environment.,

As a Security and Cloud Operations Engineer at GlobalLogic, your role will encompass a range of responsibilities relating to IAM, access policies, and cloud security best practices. You will need to leverage your expertise in networking, log analysis, troubleshooting tools, Linux/Windows environments, scripting, and version control. Additionally, familiarity with cloud platforms-native security tools and monitoring platforms will be essential to succeed in this position. Key Responsibilities: - Manage and troubleshoot IAM roles, access policies, and service accounts in the cloud environment. - Secure cloud resources by implementing security best practices such as firewall rules, VPNs, and VPC configurations. - Diagnose and resolve networking issues related to VPC-SC, IAP, VPN, and public/private connectivity. - Analyze security logs and system metrics using tools like Cloud Logging, Monitoring, Datadog, and Grafana. - Support Linux and Windows systems in cloud environments, automate tasks via basic scripting. - Utilize cloud security tools like Cloud KMS and Security Command Center for compliance and threat mitigation. - Collaborate using Git for version control and configuration tracking. Qualifications Required: - Bachelor's degree in Computer Science or a related discipline and/or equivalent industry experience. - 1-3 years of troubleshooting experience with a focus on cloud computing in Cloud or hybrid cloud environments. - Strong understanding of access policies, service accounts, IAM roles, and cloud management console operations. - Proficiency in security best practices for cloud resources, networking concepts, protocols, and services. - Experience in log analysis for security-related issues and identifying patterns. - Familiarity with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Datadog, Prometheus stack, and Grafana. - Hands-on experience with Linux and Windows operating systems, basic scripting, security tools, and version control using Git. GlobalLogic is a trusted digital engineering partner to leading companies worldwide, known for creating innovative digital products and experiences since 2000. As part of the GlobalLogic team, you will experience a culture of caring, continuous learning, interesting and meaningful work, balance, flexibility, and a high-trust environment. This inclusive and supportive culture ensures that you have the opportunity to grow both personally and professionally while working on cutting-edge projects that make a real impact in the industry.,

As a Sales Executive at Trucksvilla Logistics, your role will involve promoting educational products in Nagpur, Amravati, and Gondia. You will be responsible for the following key responsibilities: - Good communication skills are essential for effectively conveying product details to potential customers. - Superior people skills will enable you to build and maintain strong client relationships. - Meeting or exceeding sales targets will be a key focus of your role. - Traveling to customer events within the city to demonstrate products. - Identifying new business opportunities to expand the customer base. - Providing timely and accurate reports on sales activities. - Technical skills are required to explain product details comprehensively to customers. Qualifications Required: - 0 to 1 years of experience in sales or business development. - Ability to travel within the city to demonstrate products. - Good communication skills and superior people skills. - Capability to meet or exceed sales targets. - Strong ability to build and maintain client relationships. - Proven track record of identifying new business opportunities. - Proficiency in providing timely and accurate reports on sales activities. - Technical skills to explain product details effectively.,

As a Lead Production Support Engineer at GlobalLogic, you will be responsible for managing and supporting production systems to ensure their stability and performance. With over 7 years of experience, you will lead triage calls, troubleshoot critical issues, and monitor production environments using tools like Grafana, Splunk, and others. Your role will involve collaborating with development and infrastructure teams to drive improvements, resolve incidents efficiently, and implement long-term solutions. **Key Responsibilities:** - Lead triage calls to troubleshoot and resolve critical production issues. - Monitor production systems using monitoring tools like Grafana, Splunk, and other industry-standard tools. - Manage and resolve incidents and outages with quick and efficient problem-solving techniques. - Collaborate with development and infrastructure teams to identify root causes of production issues and implement long-term solutions. - Ensure seamless coordination during critical incidents and escalate when necessary. - Conduct post-mortem analysis for incidents and help with process improvements. - Provide proactive monitoring and alerts to prevent system downtime. - Collaborate with internal teams to maintain and improve system performance, stability, and scalability. - Document processes and troubleshooting steps for team knowledge sharing. - Lead and mentor junior engineers in day-to-day support activities. **Qualifications Required:** - 7+ years of experience in production support or site reliability engineering. - Expertise in monitoring and troubleshooting production systems using Grafana, Splunk, Datadog, or similar tools. - Strong understanding of Linux/Unix operating systems and basic scripting. - Experience in incident management, problem management, and root cause analysis. - Ability to lead triage calls during high-pressure situations and drive incident resolution. - Excellent communication skills to effectively collaborate with various stakeholders. - Ability to work in a night shift (5:30 PM IST to 2:30 AM IST, or 6:00 AM CST to 3:00 PM CST). - Familiarity with Cloud Platforms (AWS, Azure, GCP) is a plus. - Proficiency in SQL and troubleshooting databases is a plus. - IRC creation and management for incidents, as needed.,

As an IT Technical Support Intern at our company, you will be part of a dynamic team for a 6-month internship. This role will provide you with hands-on experience in technical support and RDLC reporting, making it an ideal starting point for your IT career. **Key Responsibilities:** - Provide technical assistance and support through various channels such as phone, email, chat, and on-site visits. - Establish and nurture strong customer relationships by delivering high-quality support services. - Serve as a trusted advisor, assisting customers in maximizing the benefits of our products and services. - Document troubleshooting steps, configurations, and customer interactions in the CRM system. - Collect customer feedback during on-site visits and communicate valuable insights to internal teams. - Develop and maintain RDLC reports according to project requirements. - Collaborate with the team to comprehend data models and ensure precise reporting. - Conduct data extraction, integration, debugging, and propose enhancements for workflows/reports. **Qualifications Required:** - A degree in Computer Science, IT, or related fields is mandatory. (Candidates currently pursuing a degree are not eligible) - Proficiency in RDLC, SQL, and Microsoft Visual Studio. - Strong analytical and problem-solving abilities. - Attention to detail and effective teamwork skills. - Excellent communication and documentation capabilities. The Job Type is an Internship with a contract length of 6 months. The work location is in person. Join us to kickstart your IT career and gain valuable experience in technical support and RDLC reporting during this internship opportunity.,