8,804 Support Staff Jobs in Pudukkottai

We are looking for a Customer Support / Chat Support Executive to assist users of our IT software products. The role involves responding to customer queries, providing product guidance, and ensuring smooth user experience through chat and online support channels. Responsibilities Handle customer queries through chat, WhatsApp, or email Provide clear and quick responses Update customer details in the system Follow scripts/process and escalate issues when required Required Skills Any graduate or 12th pass can apply for this role. Basic computer knowledge (typing, browsing, using MS Office, handling chat tools) Good written communication Ability to multitask Customer-friendly attitude Willing to learn processes quickly  

1Creating FOS contracts through SMS to update route chart monthly2T-orders payments and proposals followup3Productivity sheet preparation4Prepare monthly service report5Updates of Callbacks & Callback closing6Maintaining EHS reports monthly7Data providing towards incentive

We are seeking a dedicated Software Technical Support Executive to assist customers in installing, configuring, and troubleshooting our software solutions. This role involves providing technical support, guiding customers on product usage, and ensuring high levels of customer satisfaction. Key Responsibilities: Provide technical support via phone, email, WhatsApp, and remote tools. Install and configure software at customer sites or remotely. Troubleshoot issues related to software performance, data entry, reports, and integrations. Assist customers with product workflows and best practices. Log tickets, follow up, and resolve issues promptly. Support data migration, backup, and recovery. Coordinate with development teams for bug fixes and enhancements. Provide training and onboarding to new clients. Maintain daily reports and documentation of customer interactions. Required Skills: Bachelors degree in Computer Science, IT, Engineering, or a related field. Diploma candidates with strong technical knowledge are also welcome. Basic understanding of software applications, databases, and operating systems. Knowledge of SQL, networking, or ERP systems is a plus. Strong communication and customer service skills. Problem-solving mindset and quick learner. Willingness to travel for client visits (if required).  

Position : Desktop Support Engineer Salary Package: 2,25,000 3,25,000 per annum No. of Positions: 10 Job Type: Full-Time Job Location: Chennai Qualification: BE/B.Tech, BSc, BCA, MCA, MSc, or any degree Experience: Freshers- 5 years Contact Person- Nakul  Email: com Phone: +91 95667 21304   Responsibilities: Address user tickets related to hardware, software, and networking Guide customers through installation of applications and peripherals Troubleshoot technical issues both remotely and in person Document issues and solutions for future reference Escalate unresolved issues to higher-level support Ensure user systems are fully functional and up to date Assist in creating technical manuals and documentation Required Skills: Familiarity with Windows/Linux/Mac OS Basic knowledge of routers, switches, and networking Experience with printers, scanners, and office automation tools Understanding of antivirus programs and cybersecurity best practices Strong problem-solving, multitasking, and communication skills Customer-focused approach

Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment.ITIL foundation Certification desired Basic knowledge of SDLC Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows) Strong technical skills PLSql, Unix, Unix shell scripting Experience on scripting including Shell Python Ability to quickly receive and process information, make appropriate risk-based decisions Excellent communication skills, both oral and written Effective issue management skills, problem identification, root cause analysis, and solution recommendation Experience in enterprise incident management practices, monitoring and performance tools Experience with Monitoring Tools Skills: Java, Unix, PL/SQL, CI/CD, Splunk, Devops, Control M.

We Are Hiring Voice Process! Location: Chennai (Perungudi) Required Skills:Good English with any one of the following languages:Tamil / Telugu / Malayalam / Hindi Experience:Freshers & Experienced candidates can apply Shift:Rotational Shift & Rotational Week Off Qualification:Graduation (Any Stream) Job Type:Full-time, Permanent Salary: Freshers: 14K to 15k (based on interview performance) Experienced: Up to 20,000 (Based on previous CTC) Petrol Allowance:Up to 2,000 per month (Pro-rata basis for one-side travel for candidates coming by bike) Contact:Saran 99528 29540,Sasi 98405 11540,Hemakumar 99529 82540,Abinaya 96001 60540,Lathis 96000 48540,prateep 81481 07540,Vignesh 95002 80540

Job Title: Customer Support Voice Process Location: Chennai Work Mode: Work From Office (5 Days) Shift: Night Shift Experience: Minimum 1 Year Job Description: We are hiring Customer Support Executives (Voice Process) to join our dynamic customer service team in Chennai! If you have strong communication skills, a customer-first attitude, and the ability to handle queries effectively in a fast-paced environment wed love to hear from you! Key Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Take complete ownership of customer issues, complaints, and inquiries, ensuring timely resolution. Maintain customer satisfaction and service quality standards. Demonstrate strong verbal communication and listening skills over the phone. Accurately document customer interactions and feedback. Adapt quickly to process updates, tools, and product changes. Preferred Candidate Profile: Education: HSC / Graduate Experience: Minimum 1 year in a voice process (BPO/BPM preferred) Skills Required: Excellent spoken and written English communication Strong interpersonal and customer service skills Good comprehension and problem-solving ability Other Requirements: Comfortable with Night Shifts Work from Office (Chennai location) Full-time students are not eligible Additional Information: Industry Type: BPM / BPO Department: Customer Success / Service Employment Type: Full-Time, Permanent Role Category: Voice Process Source: Walk-in Interested Candidates: Kindly share your updated CV to priyanka@hr-hyre.com Contact: 9902968612

We Are Hiring Voice Process! Location: Chennai (Perungudi) Required Skills:Good English with any one of the following languages:Tamil / Telugu / Malayalam / Hindi Experience:Freshers & Experienced candidates can apply Shift:Rotational Shift & Rotational Week Off Qualification:Graduation (Any Stream) Job Type:Full-time, Permanent Salary: Freshers: 14000 K (Based on interview performance) Experienced: Up to 20,000 (Based on previous CTC) Petrol Allowance:Up to 2,000 per month (Pro-rata basis for one-side travel for candidates coming by bike) Contact:Saran  99528 29540

We Are Hiring Voice Process! Location: Chennai (Perungudi) Required Skills:Good English with any one of the following languages:Tamil / Telugu / Malayalam / Hindi Experience:Freshers & Experienced candidates can apply Shift:Rotational Shift & Rotational Week Off Qualification:Graduation (Any Stream) Job Type:Full-time, Permanent Salary: Freshers: 12.5K to 14K (based on interview performance) Experienced: Up to 20,000 (Based on previous CTC) Petrol Allowance:Up to 2,000 per month (Pro-rata basis for one-side travel for candidates coming by bike) Contact:Saran 99528 29540,Sasi 98405 11540,Hemakumar 99529 82540,Abinaya 96001 60540,Lathis 96000 48540,prateep 81481 07540,Vignesh 95002 80540

Position: Process Specialist (Technical Support Cloud Environment) Location: Hyderabad / Coimbatore Experience: Minimum 2 Years Education: Bachelors in Computer Science / IT / Engineering Key Requirements: Hands-on experience in Technical / Cloud Support or System Administration Strong knowledge of Web Protocols HTTPS, DNS, SSL/TLS Working experience with APIs, SQL, Active Directory, and Command-line tools (Windows/Linux) Familiarity with email routing, log analysis, and issue troubleshooting Exposure to scripting languages (Python, JavaScript, HTML) Excellent communication and analytical skills Flexible for rotational or night shifts Preferred Certifications: CompTIA Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer Interested candidates can share their CV at:Noor on WhatsApp: 8951992036

Customer service support job  Tamil English Rs 20000 plus food accommodation and travel allowance and medical incentives Relocation to job relocation required in office job, no travel required only work from office no work from home

Role Title: Chief of Staff / Executive Assistant CEOs Office (Real Estate Developer)Location: Coimbatore & Bengaluru - May require occasional travelReporting to: Managing Director  Role PurposeCreate leverage for the CEO by filtering, structuring and driving decisions, initiatives andcross-functional execution while shielding the CEO from operational noise and enablingprogress on strategic agendas. Key ResponsibilitiesA) CEO Leverage & Decision Execution Prioritize the CEO calendar, meetings, decks, and decision requests Convert raw updates into CEO-ready briefs, memos, and talking points Draft/review mails, documents and notes on behalf of CEO with discretion Reduce CEO involvement in routine escalations by structured sorting & resolutionB) Strategic Initiative Ownership Translate CEO ideas initiatives plans outcomes Lead select growth, digitisation, partnership or transformation projects end-to-end Track and follow through on commitments made by leadership teams Flag risks early and drive resolution without CEO escalation until requiredC) Business & Operations Intelligence Build concise dashboards on Projects, Sales, Cashflows, Approvals, SLAs Prepare pre-reads and intelligence notes for key internal/external meetings Identify bottlenecks and enable process/system fixes across teamsD) New-Age Competence & Digital Leverage Use AI tools to speed-up drafting, summarisation, formatting, presentation prep Maintain structured knowledge base (Notion/ClickUp/Confluence etc.) Use automation / dashboards to reduce manual reporting and review time Support evaluation of tech-led efficiencies (ERP/CRM/AI-assist automations) Ideal BackgroundEducation MBA/PGDM (Business / Strategy / Finance / Engineering streams) Real Estate / Infra / Consulting exposure is a strong plusExperience 35 years in CEO Office / Strategy in Real Estate firm or fast growing startup ormanagement consulting firm Experience with Real Estate or Execution-heavy environments preferred Proven track of managing senior stakeholders without formal authorityOther requirements Language - English, Malayalam and Tamil Willingness to travel when required

Currently we have a requirement for a Technical Support Engineer Fresher (Male only) Dynamic fresher's with basic network related knowledge of IP, OSI layer, color code Basic knowledge of Hardware and networking with excellent problem solving skills Knowledge of motherboard slots, Ports Good communication skills  Experience: 0 to 1 year  Education/Certification: Computer Hardware & Networking  Open for Field Work  Please share the suitable resumes of interested candidates at the earliest possible. Email ID : komal.injal@nexsussolutions.com Contact No : 9769801260  

Dear Job Seekers Company Name: CAVIN INFOTECH Job Role: Tech Support - IT (80% Backend) Role & Responsibilities* Conduct remote and in-person training sessions at distributor points or in market areas.* Provide hands-on guidance to users on mobile and web applications.* Resolve user queries and track reported issues until closure.* Document frequently asked questions (FAQs) and share feedback for product improvement.* Support application adoption by coordinating with internal teams and field users.* Travel to assigned markets as and when required to ensure on-ground support. Language Required (Mandatory): Tamil, English, Malayalam,Tamil, English, Kannada. Salary: 15,000 Industry: IT Experience: Freshers Qualification: Any Degree Location: Chennai Interested candidates: Please share your Update CV on WhatsApp at 6379864589 Thanks & Regards,James SurendarHEPL Cavinkare HRPhone: +91 6379864589

Communication: Answer and direct phone calls, respond to emails, greet visitors, and manage outgoing and incoming mail.  Scheduling: Coordinate and schedule meetings, appointments, and travel.  Administrative support: Perform data entry, manage filing systems, and maintain accurate records.  Office management: Monitor and order office supplies, keep the office organized, and ensure a tidy work environment. REQUIRED SKILLS: 12 PASSOR ANY GRADUATE , FEMALE ONLY APPLY

Job Summary: We are looking for a customer oriented Customer Care Executive to handle customer queries, provide accurate information, and deliver a positive service experience in an onsite environment. Key Responsibilities: Handle customer queries professionally via phone, email, and chat. Provide product/service information and resolve issues effectively. Maintain accurate records of customer interactions and resolutions. Meet quality standards, service levels, and performance targets. Coordinate with internal teams to escalate and resolve concerns when necessary. Requirements: Minimum education: 12th pass (mandatory). Excellent communication skills in English. Customer focused attitude with strong problem-solving skills. Ability to work in a fast-paced environment and manage multiple tasks. Onsite work willingness to work from the office. Work Environment: Rotational shifts may apply. Location: Onsite (office based). Benefits: Competitive salary, incentives, and career growth opportunities.

As an Apps Support Intmd Analyst at Citi, your role will involve providing technical and business support for users of Citi Applications. You will utilize your understanding of apps support procedures and concepts to address and resolve issues and queries from stakeholders, providing short-term resolutions and collaborating with relevant technology partners for long-term remediation. Your responsibilities will also include participating in disaster recovery testing, application releases, post-release checkouts, and developing technical support documentation. Additionally, you will analyze applications to identify risks, vulnerabilities, and security issues, making evaluative judgments and selecting solutions. Your active involvement in Support Project items and ownership of Stability, Efficiency, and Effectiveness initiatives will directly impact the business. Key Responsibilities: - Provide technical and business support for users of Citi Applications - Act as a liaison between users/traders, internal technology groups, and vendors - Participate in disaster recovery testing and application releases - Analyze applications for risks, vulnerabilities, and security issues - Collaborate with Development colleagues to prioritize bug fixes and support tooling requirements - Own Support Project items focusing on Stability, Efficiency, and Effectiveness initiatives Qualifications: - 2-5 years of experience - Basic knowledge or interest in apps support procedures and concepts - Participation in process improvements - Basic business knowledge/ understanding of financial markets and products - Knowledge/experience of problem management tools - Clear and concise written and verbal communication skills - Ability to plan and organize workload effectively - Bachelors/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use Citi's search tools and/or apply for a career opportunity, review Accessibility at Citi. Please also refer to Citi's EEO Policy Statement and the Know Your Rights poster for more information.,

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

Job Summary: Technical support engineer experience  - 2 - 5 Years Location  - Coimbatore / Hyderbad Work from office  We are looking for technically skilled and customer-oriented SME Voice Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential. Key Responsibilities: - Provide technical voice support to B2B (enterprise) customers.- Troubleshoot and resolve issues related to:- SQL, DNS, VPN, Server Support (Windows/Linux)- Networking (TCP/IP, routing, firewalls)- Cloud Services especially Microsoft Azure- Application and system-level issues- Assist with technical configurations and product usage.- Accurately document cases and escalate unresolved issues.- Ensure timely resolution while meeting SLAs and quality standards. Required Skills & Qualifications: - 2.5 to 5 years in technical support (voice-based, B2B preferred) Proficiency in:- SQL, DNS, VPN, Server Support- Networking, Microsoft Azure- Basic understanding of coding/scripting- Strong troubleshooting and communication skills- Ability to work in a 24x7 rotational shift environmentIf interested kindly drop mail to sanjai@vysystems.com 

ob Title: Technical Support Specialist Location: Chennai Department: International Voice process Reports to: Technical Support Manager / IT Support Lead Employment Type: Full-Time Job Summary We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems. Key Responsibilities   Deliver timely and effective technical support to premium clientele via  multiple communication channels. Maintain high customer satisfaction  ratings and comply with quality standards in the majority of cases.  Diagnose and resolve complex technical issues encompassing web  protocols, networking standards, programming languages , system  administration, email routing/delivery, and email encryption   Analyze system and trace logs and configurations to determine the root  cause of incidents.  Employ command-line interfaces (Windows, Linux) for efficient  troubleshooting and system administration.  Adhere to defined Service Level Objectives (SLOs) for response and  resolution times.  Maintain thorough and accurate documentation of support interactions,  troubleshooting procedures, and resolutions. Manage and resolve  escalations from customers and partners  Collaborate effectively with cross-functional technical teams to escalate  and resolve intricate issues. Participate in on-call rotation to address  critical incidents as required.  Contribute to the creation of knowledge base articles and self-service  resources for end-users.         Your Qualification:   Bachelors degree in Technology / Engineering -Preferable Computer Science  /Computer Applications / Information Technology  5-6 years of experience in working in a Technical customer support  operation resolving complex technical or operational issues  Moderate exposure with scripting/ programming language  and ability to  read and understand scripts(Python, Javascript, HTML), identification of Log  errors, traces and triggers.   Preferable - Relevant technical certifications (e.g., Comp Network+,  Security+, Linux+, Microsoft Certified: Azure Administrator Associate,