220 Phone Banking Executive Jobs in New Delhi

Direct Bank payroll job in phone banking process at Andheri - Excellent English Communication- Location boundary (Churchgate to Virar) (CST to Ghatkopar)- Must have scored min 60% in SSC, HSC and Graduation- Must try to get min 40 marks in Assessment Test Immediate Joining > Need Graduate Freshers only (No CA/Dr./ BSC / BSC . IT profiles)> Freshers as well as experienced can apply.> Need Excellent comms with MS Excel & Word Knowledge (B28 high quality)> Candidates have to answer inbound calls and assist customers with their Queries/Requests/Complains related to their banking products like Savings A/c, Current A/C, Credit Cards, etc> Raise Requests & Complaints on behalf of the customer in the CRM tool.> Candidate should be fluent in English as well as Hindi.> Age - Up to 35 years> Male / Female both can apply.> No transportation facility will be provided.> Salary - Up to 37,000 (5,00,000 ctc)> Extra Benefits: PF deduction, salary on Bank Payroll, Self-Mediclaim> Shift Timings : Male - 6 am to 12.30 am (any 9 hrs) & Females - 8 am to 8 pm (Any 9 hrs)> 6 days working, 1 rotational offs. Interested can call on 8898527268 or email on infoekta1@gmail.com

Office Timings:- 10.00am - 4:00pm Company is looking for freshers or experienced call center executives to work for an outbound sales process. Day-Shift. Work from office. Excellent communication skills in English, Telugu and Hindi with a good accent is mandatory. Looking for a Candidate who can take challenges and do it. Please call 9618053466 for an interview. Job Types: Full-time, Permanent Office Timings:- 10.00am - 4:00pm Pay: 12,000.00 - 20,000per month Benefits: Cell phone reimbursement Paid sick time flexible Timings   Language: English  Telugu Hindi

Job Title: Technical Support Executive Voice Process Location: Bangalore Job Type: Full-Time / Rotational Shifts / Remote or Onsite Experience: 0 to 6 years Salary: 800000 Job Summary: We are seeking a dedicated and customer-focused Technical Support Executive to handle voice-based support queries. The role involves troubleshooting technical issues, guiding users through solutions, and ensuring a high level of customer satisfaction via inbound or outbound calls. Key Responsibilities: Answer inbound calls and assist customers with technical issues related to software, hardware, or services. Provide step-by-step solutions over the phone in a clear and concise manner. Record customer interactions and details accurately in CRM/ticketing tools. Escalate unresolved issues to appropriate internal teams when necessary. Follow up with customers to ensure their issues are resolved to satisfaction. Meet or exceed performance metrics such as first-call resolution, call handling time, and customer satisfaction scores. Stay updated with product knowledge and process changes. Required Skills & Qualifications: Excellent verbal communication skills in English (and any regional language if applicable). Ability to communicate technical information to non-technical users. Good problem-solving and analytical skills. Familiarity with Windows/Mac OS, networking, and common software applications. Prior experience in a call center or technical support environment is a plus. Bachelors degree or equivalent; technical diploma is advantageous. Preferred Attributes: Patience and empathy when dealing with frustrated users. Ability to work under pressure and manage high call volumes. Flexibility to work in rotational shifts, including night shifts and weekends.   Contact point : Aditya - 9686682465 / 7259027282 / 9686682466 / 7760984460 / 9686454294 / 7022984418

Key Roles & Responsibilities: Handling customer queries through mail & chat process in NBFC. Raising the customer issues and complaints to the concerned department in the organization. Ensure resolution of customer service issues within pre-defined TAT by regularly following up with the concerned departments. Sending important communication of customers. Ensure the standard of quality and brand value while interacting with customers for resolving the queries and complaints. Reduction in customer service issues raised by customers. Sending communication to customer through various modes available like email or phone call.

Designation - Business development manager(Telesales) Product - Life insurance Location - Gandhinagar We are looking for a customer-centric and target-driven professional to engage with our NRI/HNI customer base. The role involves promoting a Dollar-denominated life insurance plan under the Gift City framework, supporting digital policy sales, and managing customer service interactions. Key Responsibilities: Outbound calls for policy maturity updates, cross-selling, and pitching the Dollar Plan. Handle inbound queries, requests, and complaints from NRI/HNI customers. Support digital sales closures and ensure smooth customer journeys. Maintain accurate CRM records and follow-ups. Coordinate with internal teams for query resolution. Assist in basic data analysis and reporting. Interested candidates can share their resume on ishita.yadav@skywingsadvisors.com or 9997994284  

Profile - Phone Sales Manager (on roll job) Job Role - Selling of life insurance through calling Data and leads are provided by the company Main Product is Life Insurance Requirement: Must speak OdiaAge: Up to 30 yearsPreference: Local candidates Send your resume or DM at 8126101395

Role Overview: As a candidate for this position, you will be expected to demonstrate technical proficiency in entries, debit/credit transactions, and a solid understanding of the 3 golden rules of accounting. Your expertise in Tally software will be crucial for effectively managing financial data. Additionally, you should be knowledgeable about GST and TDS rates, with TDS compliance filing being handled by a CA. Your familiarity with Excel will aid in various tasks, including the preparation and submission of MIS reports. Key Responsibilities: - Manage petty cash transactions - Coordinate banking activities - Email invoices to customers and engage in basic phone follow-ups with banks, customers, and vendors - Handle basic office administrative tasks Qualifications Required: - Strong understanding of entries, debit/credit transactions, and the 3 golden rules of accounting - Proficiency in Tally software - Knowledge of GST & TDS rates, with TDS compliance filing managed by a CA - Decent Excel skills - Ability to prepare and send MIS reports - Experience in managing petty cash - Good coordination skills for banking activities - Effective communication for emailing invoices and basic phone follow-ups If interested in this full-time position, please share your resume along with the required details. Work location is in person. (Note: No additional details about the company were provided in the job description.),

As a Cash Collection Specialist, your role will involve the following responsibilities: - Knowledge for Cash Collection - Banking of collection - ERP Tally accounting Compliance - Petty cash Compliance - MIS working Qualifications required for this position include: - Attention to detail - Knowledge of banking procedures - Proficiency in ERP Tally accounting - Strong organizational skills The company offers the following benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance - Paid time off - Provident Fund This is a Full-time position with a Day shift schedule and the work location is In person. The expected start date for this role is 02/06/2025. As a Cash Collection Specialist, your role will involve the following responsibilities: - Knowledge for Cash Collection - Banking of collection - ERP Tally accounting Compliance - Petty cash Compliance - MIS working Qualifications required for this position include: - Attention to detail - Knowledge of banking procedures - Proficiency in ERP Tally accounting - Strong organizational skills The company offers the following benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance - Paid time off - Provident Fund This is a Full-time position with a Day shift schedule and the work location is In person. The expected start date for this role is 02/06/2025.

As a Team Lead in Virtual Banking within the Consumer Banking Group at DBS, your role is crucial in managing a team of Virtual Relationship Managers to ensure the achievement of regular service interactions, customer satisfaction, and business growth objectives. Your responsibilities include implementing acquisition and revenue strategies, ensuring each VRM meets defined objectives, and fostering a high level of customer-centricity and team management skills for successful outcomes. Key Responsibilities: - Drive acquisition of quality Treasures, Mass Market, and emerging affluent clients through online and digital channels while collaborating with existing and new DBS branches. - Ensure effective coverage and engagement with clients to retain relationships, increase wallet share, and upgrade client segments in the Wealth continuum. - Collaborate with digi Bank Retail Banking team, Corporate Employee Preposition (CEP), Small & Medium Enterprises (SME), and other segments to acquire and entrench client relationships. - Identify customer financial needs and coordinate with Product / Wealth Specialists across Cluster locations to facilitate transactions. - Accountable for achieving monthly & annual Acquisition, Liability Book, and Fee Income targets. - Monitor call flow, volumes, and conversation quality for effective engagement. - Aid VRMs in addressing problem areas such as objection handling, product features, need analysis, etc. - Identify training gaps and communicate them for timely interventions. In your role as Team Lead, your duties and responsibilities include: - Managing the VRM team to achieve business and customer satisfaction objectives. - Ensuring efficient on-boarding, client coverage, and client economics of team members. - Establishing relationships with key acquiring channels and ensuring service delivery for clients. - Monitoring business performance, applying intervention strategies, and updating the CRM system. Qualifications Required: - 5-7 years of experience in Wealth/ Retail Banking, Phone Banking, KPO, Customer Service, or Operations with 3-4 years of team handling experience. - Exposure and experience in Banking, Broking, or Financial services are desirable. - MBA/Postgraduate degree in the relevant field. In addition to the above, you should possess core competencies such as selling and team influencing skills, people management, excellent communication skills, drive for action, and execution ability. Your technical competencies should include understanding regulatory guidelines, KYC requirements, knowledge of financial markets and products, team management experience, market and competitive knowledge, and understanding of marketing principles. Your work relationships will involve managing VRM teams, interacting with Channels, Segments, Wealth Specialists, and Product teams to ensure consistent delivery of service and business objectives. (Note: The additional details of the company were not included in the provided job description.),

You will be joining a leading FX risk management consultancy specializing in helping corporates manage foreign exchange and interest rate risks. Your role will involve managing existing corporate clients, providing market intelligence and hedging recommendations, and supporting the business development team in onboarding new clients. Key Responsibilities: - Manage relationships with existing corporate clients, ensuring proactive communication and timely delivery of advisory support. - Analyze client FX exposures, balance sheet positions, and cash flow forecasts to design suitable hedging strategies. - Monitor currency markets and macroeconomic developments to provide clients with actionable insights and risk mitigation ideas. - Prepare and present periodic market outlooks, risk reviews, and performance reports. - Support the business development team by assisting in client pitches, preparing proposals, and conducting preliminary exposure analysis for prospective clients. - Liaise with banks and clients to gather pricing information and execution support where required. - Contribute to internal research on currencies, interest rates, and hedging instruments to strengthen the firm's knowledge base. - Ensure alignment of advisory recommendations with hedge accounting and internal risk management frameworks. Qualifications: - MBA (Finance) - Professional qualifications such as CA or CFA are preferred but not mandatory. Experience: - Minimum of 2 years of post-qualification experience - Relevant experience in consulting, finance, banking, intermediaries, broking houses, or insurance, with a focus on acquiring new clients and managing relationships for promoting financial products and services - Proven ability to deliver business presentations and conduct client meetings with both prospective and existing clients - Proficiency in basic Excel for creating and managing data templates to support client servicing Skills Required: - Strong analytical skills with proficiency in Excel and comfort with financial data and modeling. - Strong communication and presentation skills. - Self-motivated, detail-oriented, and comfortable managing multiple client engagements simultaneously. Benefits: - Cell phone reimbursement - Paid time off - Work from home Work Location: In person,

As a Senior Accountant at M/s Epothane Civelec Engineers Pvt. Ltd., you will play a crucial role in overseeing general accounting practices, ensuring compliance with regulations, and preparing financial reports. Your attention to detail and strong accounting background will be essential in driving the company's financial success. You will be based in Ghaziabad, requiring your own vehicle for commuting as needed for banking work. **Key Responsibilities:** - **General Ledger Management:** - Maintain and reconcile general ledger accounts with accuracy and compliance. - Review and approve journal entries and account reconciliations. - **Month-End and Year-End Closing:** - Lead month-end and year-end closing processes for timely and accurate financial reporting. - Prepare and review financial statements, balance sheets, income statements, and cash flow reports. - **Financial Reporting & Analysis:** - Prepare and analyze financial data for internal and external stakeholders. - Assist in budgeting and forecasting processes. - **Audit and Compliance:** - Coordinate internal and external audits and ensure compliance with GAAP and tax regulations. - Stay updated on changes in accounting standards and regulatory requirements. - **Tax Filing and Reporting:** - Support preparation and submission of corporate tax returns within deadlines. - **Process Improvement:** - Identify and implement process improvements within the accounting department. - Assist in system upgrades, automation, and ERP improvements. - **Mentoring & Team Leadership:** - Provide guidance and mentorship to junior accounting staff. - Develop team capabilities and foster a collaborative working environment. **Qualifications:** - Minimum of 1-3 years of relevant accounting experience. - Strong knowledge of GAAP, financial reporting, ERP systems, and advanced Excel skills. - Excellent attention to detail, organizational, and time management skills. - Strong analytical, problem-solving, communication, and interpersonal skills. - Ability to work independently, manage multiple priorities, and work effectively in a team environment. **Preferred Qualifications:** - Experience in a fast-paced environment with tight deadlines. - Familiarity with tax regulations and audit preparation. This is a full-time position with benefits including cell phone reimbursement, health insurance, leave encashment, and provident fund. Your total work experience should ideally be 3 years. The role requires in-person work at the specified location.,

You will work under the direction of the Digital Banking OAO Manager to handle the digital banking portfolio, including account origination, maintenance, servicing, and reconciliation in compliance with state and federal regulations. **Key Responsibilities:** - Review Online Account Opening (OAO) applications, validate applicant identities, fund accounts, and establish ancillary services - Provide customer support via phone and email for digital banking areas - Process Consumer Online Banking applications - Monitor closed online banking agreements and perform necessary maintenance - Create monthly activity reports, review daily system reports, follow up on outstanding issues regularly - Process business and/or consumer remote deposit capture items - Assist with day 2 balancing and review process of all remote deposit capture services - Monitor anomalies in the online banking channel using fraud detection system - Contact customers and/or branch personnel for unusual or suspicious activity - Update digital banking procedures, provide assistance to branch personnel on digital banking policies - Assist with Quicken/QuickBooks inquiries/troubleshooting - Work with vendors and service providers to maintain operational performance standards - Assist in digital banking system projects, upgrades, and change notifications - Provide backup for all digital delivery channels and processes - Offer prompt, courteous service to internal/external customers with professionalism and confidentiality - Act as backup for all other functions in Digital Banking **Qualifications:** - Highly motivated with experience managing multiple tasks - Demonstrate high ethical standards and behaviors - Strong customer service and problem-solving skills - Knowledge of digital banking processes and terminologies - Maintain professionalism, be an active team player, adapt to change - Strong computer and technical skills - Fluent in written and verbal English communication - Reliable transportation, flexibility for job locations, and re-assignments - Adherence to Needham Bank's Core Values You will be part of a dynamic team at Needham Bank, with a competitive salary and comprehensive benefits package for full-time employees, including medical and dental insurance, 401(k) plan, paid time off, bonus program, and more. Needham Bank values diversity and inclusivity in the workplace, and encourages candidates from various backgrounds to apply.,

As a customer service representative, your role involves receiving and responding to inbound calls from customers concerning various banking products and services. You will be responsible for providing accurate and timely information on banking products, account details, services, and procedures. Handling customer complaints professionally, you will aim to offer practical solutions and ensure customer satisfaction. Collaboration with team members and management to enhance customer service standards and processes will also be a key aspect of your responsibilities. Key Responsibilities: - Receive and respond to inbound calls from customers - Provide accurate and timely information on banking products and services - Resolve customer complaints professionally - Collaborate with team members and management to improve customer service standards Qualification Required: - Graduation Mandatory - 1-7 years of experience in any industry - Excellent communication skills in English, Hindi, and Tamil - Age criteria below 32,

A telecaller will be responsible for outbound and receives inbound calls to generate leads, promote products/services, and provide customer support, often working in sales, marketing, or customer service roles. Key responsibilities include explaining features, recording interactions, and achieving sales targets. This role requires excellent communication, persuasion, and organizational skills, and offers a path for career growth in marketing and customer service.  Key Responsibilities Outbound Calling:  Making calls to potential customers (prospects) to introduce products or services, gather information, or schedule appointments.    Inbound Calling:  Handling incoming calls from customers for inquiries, support, or to place orders.    Lead Generation:  Identifying potential customers (leads) for the sales team by engaging with them over the phone.    Sales & Persuasion:  Explaining product features and benefits, and convincing customers to make a purchase or take a specific action.    Customer Interaction:  Providing information, resolving issues, and addressing customer needs to ensure a positive customer experience.    Record Keeping:  Maintaining accurate records of customer interactions, feedback, and sales data in a database.    Follow-up:  Following up with leads and existing customers to nurture relationships and drive further sales.    Achieving Targets:  Meeting set sales quotas and performance targets on a daily, weekly, or monthly basis

We Are Hiring for Senior Leadership Roles in Virtual Sales  We are looking for dynamic professionals to lead and grow our VRM teams.  Position: Unit Head - Virtual Relationship Management (VRM) Channel Organization: Leading Private Bank Location: Thane, Hyderabad  Candidates with relevant experience willing got relocate can also apply Key Responsibilities:   Lead and mentor a high-performing VRM team Drive recruitment, training, and performance management Ensure achievement of sales targets and revenue goals Strengthen HNI client engagement through joint calls and relationship management Coordinate with Liabilities, Assets, Forex, Wealth, Insurance and Cards teams for seamless business delivery Drive digital adoption and ensure adherence to quality standards Implement data-driven sales strategies and monitor results Manage team attrition and foster a high-performance culture Skills and Experience:   8 to 12 years in phone banking, telesales, or VRM Channel in Banks Proven track record of achieving sales and business targets Strong leadership, coaching, and team management skills Age below 40 years  Interested candidates can WhatsApp or call 8804618617  

As a candidate for the Accounting role, you are expected to have a strong understanding of Accounting principles, Finance, Taxation, and Banking. You should be capable of handling accounting in Tally, with knowledge of accounting for capital gains and losses in Shares & mutual funds. Additionally, finalizing personal returns and knowledge of GST/TDS filling are essential. Key Responsibilities: - Preparation of Direct and Indirect Taxes including Income Tax, GST, PT, TDS, etc - Prepare Quotations, Proposals, Proforma Invoice, Tax Invoice for all projects - Maintain client and company information in both Tally and internal software - Perform general accounting tasks on a daily basis - Preparation of Management Reports as needed - Participate in Month-end, quarter-end, and year-end Financial closing procedures - Assist auditors with the necessary financial records for filing - Manage cash and bank transactions in Tally and internal software - Engage in Asset Management activities - Manage guest interactions including meeting clients and walk-in visitors - Maintain upkeep, housekeeping, and inventory of stationary and pantry services - Maintain a database of walk-in customers and follow up on phone inquiries Qualifications Required: - Minimum 2+ years of relevant work experience - Strong understanding of Accounting, Finance, Banking, Taxation, and Reporting principles - Ability to meet deadlines - Ability to work independently and as part of a team - Proficiency in Tally and Excel In addition to the responsibilities and qualifications mentioned above, the company offers the following benefits: - No limit in salary for the right candidate - Availability of Tea, Coffee, and Green Tea throughout the day - Employee development programs including Video Training Sessions - Performance bonuses - Paid Sick Leaves The company's culture is characterized by: - An open, collaborative, and trusting environment with no stress - Teammates who embody core values - Annual team trips - Surprises/gifts for birthdays and work anniversaries - Weekend Games and other team-building activities - Celebrating festivals together - Daily breaks in addition to an hour lunch break Interested freshers can apply for the position but will be considered as trainees.,

As a Customer Service Executive at Malad west Mindspace, your primary responsibility will be to assist customers with their inquiries and provide excellent service. You will be expected to communicate effectively in English, both verbally and in writing. Your strong customer service orientation and willingness to help others will be key to your success in this role. Additionally, you should be comfortable working independently as well as part of a team. Flexibility to work night shifts on a schedule of 5 days on and 2 days off is required. Basic computer skills and familiarity with customer relationship management (CRM) software will also be necessary for this position. Key Responsibilities: - Assist customers with their inquiries and provide solutions to their concerns. - Communicate effectively in English, both verbally and in writing. - Work independently and collaboratively as part of a team. - Adapt to a night shift schedule of 5 days on and 2 days off. - Utilize basic computer skills and CRM software to manage customer interactions. Qualifications Required: - HSC with 6 months of experience or Graduate fresher. - Excellent verbal and written communication skills in English. - Strong customer service orientation and passion for helping others. - Ability to work independently and as part of a team. - Flexibility to work night shifts on a rotating schedule. - Basic computer skills and proficiency in using CRM software. The company offers a competitive salary and benefits package, along with opportunities for professional growth and development in a supportive and collaborative work environment with flexible work arrangements. Additionally, benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund are provided. Please note that this is a full-time, permanent position suitable for freshers looking to start their career in customer service. The work location is in person at Malad west Mindspace.,

Role Overview: You will be responsible for TDS working and filing, GST working and filing, journal entries, reconciliation, SAP operation, banking activities, documentation and filing, teamwork, managing compliances, and report generation. Key Responsibilities: - Prepare TDS and GST working and filing - Handle journal entries and reconciliation - Operate SAP for accounting purposes - Perform banking activities - Maintain documentation and filing - Collaborate with team members effectively - Ensure compliance with regulations - Generate reports accurately Qualifications Required: - Bachelor's degree preferred - Minimum 2 years of experience in accounting and tax accounting Please note that the work location is in-person and the job type is full-time and permanent. Benefits include cell phone reimbursement, provident fund, performance bonus, and yearly bonus. Schedule consists of day shift and fixed shift. Application Deadline: 18/05/2025,

As the Out-bound Unit Manager, you will be responsible for managing the end-to-end operations of the Out-bound unit. This includes selecting, onboarding, and managing the team to drive productivity and operational efficiency. You will provide regular reports on Outbound call performance, analyze data trends, and offer insights to management for strategic decision-making. Your key responsibilities will include: - Managing Projects and Campaigns related to Sales, Service & VRM - Coordinating with business teams to strategize sales and service via call campaigns - Overseeing all outbound activities such as lead generation, sales presentation, sales negotiations, Campaigns, service sales & VRM - Generating sales opportunities and closing sales by educating, qualifying, and presenting products and services to prospective stakeholders - Overseeing outbound Specialists, Team leaders, and officers - Reviewing reports from Internal audit / risk team to identify repeat areas of non-compliance and ensure related closures - Informing and collaborating within and across departments to drive overall sales targets - Driving customer acquisition strategies through outbound campaigns - Conducting market research and competitor analysis Qualifications required: - Previous experience in managing outbound operations - Strong analytical skills to analyze data trends and offer insights - Excellent communication and collaboration skills - Ability to drive sales targets and customer acquisition strategies Please note that there are no additional details about the company provided in the job description.,

As an Accounts Executive at 8848 Digital LLP, you will play a crucial role in handling day-to-day accounting tasks, including all banking-related works. Your responsibilities will involve communicating effectively with clients and vendors through phone calls or email. One of the key responsibilities of this role is handling and filing GST. Additionally, you will be responsible for preparing profit and loss statements, finalizing accounts, assisting in audits, maintaining ledgers, managing fixed assets accounts, handling petty cash, and ensuring compliance with accounting and tax laws. Qualifications and Requirements: - Bachelors Degree/Master's Degree in commerce - Proven experience as an Account Executive or similar sales/customer service role - Knowledge of market research, sales, and negotiating principles - Outstanding knowledge of MS Office; familiarity with CRM software (e.g., ERP, Tally) is a plus - Excellent communication and presentation skills with the ability to build relationships - Knowledge of accounting and taxation laws and staying updated on the changes In this full-time permanent position, you will be entitled to benefits such as health insurance and Provident Fund. The work schedule includes day and morning shifts. The ideal candidate should have at least 1 year of experience in Tally and GST. Fluency in English is preferred, and the work location is in person.,